Total 29,530 assistant manager job vacancies in Indonesia

Job Description:

• Oversee the development and maintenance of BIM models within the project.
• Prepare and maintain the BIM Execution Plan (BEP) that outlines the BIM goals, processes, and responsibilities for the project.
• Align BIM implementation with the project's overall strategic objectives, ensuring that BIM supports the project's goals and enhances efficiency
• To Facilitate collaboration among various disciplines (architectural, structural, MEP, etc.) to ensure integrated and coordinated design and construction models.
• Act as the primary point of contact for BIM-related matters, engaging with all stakeholders including project owners, design teams, contractors, and Client’s representatives.
• Monitor regular run of Clash Detection within the BIM models and identify and resolve conflicts and to prevent issues during construction.
• Oversee the quality and accuracy of BIM models, ensuring they meet the project's specifications and Client’s standards.
• Conduct regular audits and reviews of BIM models to ensure compliance with established standards and protocols
• Provide technical support and guidance to the project team regarding BIM tools and processes.
• Organize and conduct training sessions for project staff to enhance their BIM skills and knowledge.
• Monitor the progress of BIM implementation throughout the project lifecycle, ensuring milestones and deliverables are met.
• Generate regular reports on BIM-related progress, issues, and achievements for the project management team and Client.
• Allocate and manage resources effectively to support BIM activities and maintain project timelines.
• Introduce innovative solutions and practices that enhance the efficiency and effectiveness of BIM in the project.
• Identify and mitigate risks associated with BIM implementation and integration within the project.
• Develop and implement contingency plans to address potential issues related to BIM
• Promote the use of BIM for sustainable design practices, optimizing energy performance and reducing waste.
• Ensure that BIM models contain relevant information for the entire lifecycle of the infrastructure, facilitating maintenance and operations post-construction.

Qualifications:

• Degree or Diploma in Civil Engineering or Architecture
• Certified with Specialist Diploma in Building Information Modelling (BIM) by BCA Academy and any BIM authoring software authorized training provider.
• Candidates certified with Digital Delivery Lead (DDM Tier 2) will also be considered.
• Proficiency in at least two BIM software for 4D BIM, 5D BIM, and design coordination purposes such as Navisworks Manage, Solibri Office, VRCollab, Navigator, Synchro Pro, Fuzor, CostX, Cubicost, etc.

Experience:

• Minimum 8 years of experience in design, construction, or Integrated Digital Delivery (IDD) project management.
• Preferably at least 6 years of experience as a Project level BIM Manager in large-scale or infrastructure projects, having completed one full project cycle at either design or construction phase.

Company Description

Founded in September 2013, the Aureus Group has revolutionised music education in Singapore. As the fastest-growing music school chain, its innovative business model and dedication to transformative musical experiences have earned it significant acclaim, with features in renowned publications like Forbes, Business Times, and Channel News Asia. This success culminated in a fourth-place ranking in “Singapore’s Fastest Growing Companies” survey, cementing its position as an industry pioneer.

Mission of the Position

The primary mission for the Assistant Sales/Centre Manager is to actively support and contribute to the overall success of the Aureus centre under their purview. Working directly with the Sales/Centre Manager, the Assistant Sales/Centre Manager plays a pivotal role in executing the established sales strategies and systems. The focus will be on achieving business and revenue growth, elevating customer satisfaction levels, and enhancing employee satisfaction within the assigned centres.

The Assistant Sales/Centre Manager drives scalable sales initiatives aligned with divisional goals, fostering a positive environment through proactive collaboration. Primary responsibilities involve driving sales and event management, overseeing day-to-day operations, executing training programs, and providing mentorship to staff. Tasked with optimizing strategies to meet and exceed set goals. The Assistant Sales/Centre Manager actively contributes to performance enhancement initiatives, coordinating events and marketing campaigns to maximize growth productivity.

Key Responsibilities

1. Performance Enhancement and Feedback- Regularly evaluating the front desk team's performance in providing excellent service, effective customer communication, sales proficiency, positive customer experiences, professional conduct, and packaging through a 360-degree feedback loop involving various stakeholders for centre under their purview.
2. Enhance Centre Experience- Administering and overseeing logistical and facilities maintenance operations to ensure a seamless and well-maintained working environment, comparable to a 5-star hotel experience. This encompasses upkeep, cleanliness, and overall experiential quality.
3. Sales and Growth- Achieve assigned monthly lead generation, sales/ enrolments and lead-conversion targets, in addition to any other targets that may be set by the management in relation to centre growth. Cultivate team members through effective on-the-ground mentoring and ensure they achieve their individual management-assigned targets
4. Workplace Culture and Etiquette- Promoting a positive work environment aligned with company values. Execute initiatives to address challenges and organize staff welfare events, aiming to achieve a target employee satisfaction index score.
5. Customer Relationship Management- Ensure customer retention by promoting adept problem-solving skills and upholding high service standards among team members. Drive the team to do their very best in finding optimal solutions that align with both customer needs and company objectives, with the ultimate goal of reaching a target customer satisfaction index score.
6. Communication and Transparency- Ensuring consistent and aligned communications with the company's core values across all channels. Proactively communicate any issues or potential concerns to the management team to foster a collaborative and responsive approach.
7. Aureus Curriculum System- Guaranteeing the full adoption and attainment of set goals for the Enigma system by ensuring compliance with all directives.
8. Documentation and Reporting- Tracking and reporting team evaluations, development, and improvement plans.
9. Ad- Hoc- Performing and fulfilling additional duties as assigned by the Management.

Perks and Packages:

• Gross Salary of $3,500 - $4,000
• Monthly Performance Incentive Bonuses up to $1,400
• Medical and Insurance Coverage
• Worklife and Wellness including 14 days of Annual Leaves and Sick Leaves
• In-House Learning, Development, and Training are provided
• Professional Career Development Opportunities
• Complimentary Music Lessons
• Vibrant and Supportive Company Culture
• Work Equipment including IT Devices is provided

About Aureus Group

Established in September 2013, Aureus Academy is Singapore’s leading music school with over 18,000 students enrolled in our school. Aureus Academy specializes in providing individually tailored piano lessons, violin lessons, drum lessons, voice lessons, and more to students of all ages and abilities.Aureus has transformed a traditional brick-and-mortar service into a cutting-edge business featured in Forbes, Business Times, Straits Times, and Channel News Asia. Aureus Group, the parent company of Aureus Academy, has been ranked 4th in the “Singapore’s Fastest Growing Companies” survey conducted by The Straits Times and Germany-based global research firm Statista.

Company Vision

The Aureus Group’s Mission/Vision is to become the undisputed leader of Creative Arts Education globally by Sep 2025 and to make Aureus the first brand/activity of choice in any market or segment we operate in.

Introduction of the Role

The primary mission for the Assistant Centre Manager is to actively support and contribute to the overall success of the Aureus centre under their purview. Working directly with the Centre Manager, the Assistant Centre Manager plays a pivotal role in executing the established sales strategies and systems. The focus will be on achieving business and revenue growth, elevating customer satisfaction levels, and enhancing employee satisfaction within the assigned centres.

The Assistant Centre Manager drives scalable sales initiatives aligned with divisional goals, fostering a positive environment through proactive collaboration. Primary responsibilities involve driving sales and event management, overseeing day-to-day operations, executing training programs, and providing mentorship to staff. Tasked with optimizing strategies to meet and exceed set goals. The Assistant Centre Manager actively contributes to performance enhancement initiatives, coordinating events and marketing campaigns to maximize growth productivity.

Job Responsibilities

1. Performance Enhancement and Feedback- Regularly evaluating the front desk team's performance in providing excellent service, effective customer communication, sales proficiency, positive customer experiences, professional conduct, and packaging through a 360-degree feedback loop involving various stakeholders for centre under their purview.
2. Enhance Centre Experience- Administering and overseeing logistical and facilities maintenance operations to ensure a seamless and well-maintained working environment, comparable to a 5-star hotel experience. This encompasses upkeep, cleanliness, and overall experiential quality.
3. Sales and Growth- Achieve assigned monthly lead generation, sales/ enrolments and lead-conversion targets, in addition to any other targets that may be set by the management in relation to centre growth. Cultivate team members through effective on-the-ground mentoring and ensure they achieve their individual management-assigned targets
4. Workplace Culture and Etiquette- Promoting a positive work environment aligned with company values. Execute initiatives to address challenges and organize staff welfare events, aiming to achieve a target employee satisfaction index score.
5. Customer Relationship Management- Ensure customer retention by promoting adept problem-solving skills and upholding high service standards among team members. Drive the team to do their very best in finding optimal solutions that align with both customer needs and company objectives, with the ultimate goal of reaching a target customer satisfaction index score.
6. Communication and Transparency- Ensuring consistent and aligned communications with the company's core values across all channels. Proactively communicate any issues or potential concerns to the management team to foster a collaborative and responsive approach.
7. Aureus Curriculum System- Guaranteeing the full adoption and attainment of set goals for the Enigma system by ensuring compliance with all directives.
8. Documentation and Reporting- Tracking and reporting team evaluations, development, and improvement plans.
9. Ad- Hoc- Performing and fulfilling additional duties as assigned by the Management.

Hiring Criteria

• The applicant should have a minimum of 2 years of experience in the related field and at least 1 year in a team-leader position.
• The successful applicant must be available to work on both weekends, with two weekdays off days.
• We are looking for individuals with a strategic mindset and the ability to think critically in various sales situations.
• Strong verbal and written communication skills are essential for effective collaboration and leadership.
• Goal-driven individuals with the ability to focus and prioritise tasks that drive the growth of the centre
• The applicant must have a strong commitment to compliance and ethical business practices, ensuring adherence to industry regulations and company standards.

Perks & Packages

• Work Incentives of up to $1,400* per month
• Medical and Insurance Coverage
• Worklife and Wellness including 14 days of Annual Leaves and Sick Leaves
• In-House Learning, Development, and Training are provided
• Professional Career Development Opportunities
• Complimentary Music Lessons
• Vibrant and Supportive Company Culture
• Work Equipment including IT Devices is provided

Company Description

Founded in September 2013, the Aureus Group has revolutionised music education in Singapore. As the fastest-growing music school chain, its innovative business model and dedication to transformative musical experiences have earned it significant acclaim, with features in renowned publications like Forbes, Business Times, and Channel News Asia. This success culminated in a fourth-place ranking in “Singapore’s Fastest Growing Companies” survey, cementing its position as an industry pioneer.

Mission of the Position

The primary mission for the Assistant Sales/Centre Manager is to actively support and contribute to the overall success of the Aureus centre under their purview. Working directly with the Sales/Centre Manager, the Assistant Sales/Centre Manager plays a pivotal role in executing the established sales strategies and systems. The focus will be on achieving business and revenue growth, elevating customer satisfaction levels, and enhancing employee satisfaction within the assigned centres.

The Assistant Sales/Centre Manager drives scalable sales initiatives aligned with divisional goals, fostering a positive environment through proactive collaboration. Primary responsibilities involve driving sales and event management, overseeing day-to-day operations, executing training programs, and providing mentorship to staff. Tasked with optimizing strategies to meet and exceed set goals. The Assistant Sales/Centre Manager actively contributes to performance enhancement initiatives, coordinating events and marketing campaigns to maximize growth productivity.

Key Responsibilities

1. Performance Enhancement and Feedback- Regularly evaluating the front desk team's performance in providing excellent service, effective customer communication, sales proficiency, positive customer experiences, professional conduct, and packaging through a 360-degree feedback loop involving various stakeholders for centre under their purview.
2. Enhance Centre Experience- Administering and overseeing logistical and facilities maintenance operations to ensure a seamless and well-maintained working environment, comparable to a 5-star hotel experience. This encompasses upkeep, cleanliness, and overall experiential quality.
3. Sales and Growth- Achieve assigned monthly lead generation, sales/ enrolments and lead-conversion targets, in addition to any other targets that may be set by the management in relation to centre growth. Cultivate team members through effective on-the-ground mentoring and ensure they achieve their individual management-assigned targets
4. Workplace Culture and Etiquette- Promoting a positive work environment aligned with company values. Execute initiatives to address challenges and organize staff welfare events, aiming to achieve a target employee satisfaction index score.
5. Customer Relationship Management- Ensure customer retention by promoting adept problem-solving skills and upholding high service standards among team members. Drive the team to do their very best in finding optimal solutions that align with both customer needs and company objectives, with the ultimate goal of reaching a target customer satisfaction index score.
6. Communication and Transparency- Ensuring consistent and aligned communications with the company's core values across all channels. Proactively communicate any issues or potential concerns to the management team to foster a collaborative and responsive approach.
7. Aureus Curriculum System- Guaranteeing the full adoption and attainment of set goals for the Enigma system by ensuring compliance with all directives.
8. Documentation and Reporting- Tracking and reporting team evaluations, development, and improvement plans.
9. Ad- Hoc- Performing and fulfilling additional duties as assigned by the Management.

Perks and Packages:

• Gross Salary of $3,500 - $4,200
• Monthly Performance Incentive Bonuses up to $1,400
• Medical and Insurance Coverage
• Worklife and Wellness including 14 days of Annual Leaves and Sick Leaves
• In-House Learning, Development, and Training are provided
• Professional Career Development Opportunities
• Complimentary Music Lessons
• Vibrant and Supportive Company Culture
• Work Equipment including IT Devices is provided

· can work on public holidays

· can work on night shifts/change of shifts

· can work for long hours

· can work between different locations

· at least 10 years experiences

· have relavant diploma/certificates

· hardworking and keen

• conducting market research to identify competitors, trends and the needs of the target audience
• writing reports of insights, findings and statistics
• creating visually appealing graphs and delivering presentations to the marketing team or management
• helping senior marketing staff create marketing strategies and plans
• compiling data on campaign success through the collection and analysis of audience feedback
• creating and updating content on the company website, blogs and social media platforms
• providing support in the setting up and facilitation of marketing events, such as conferences and trade shows
• doing administrative tasks, such as replying to emails, answering phone calls and coordinating appointments

As an Assistant Store Manager of Giorgio Armani, Emporio Armani and A|X Armani Exchange, you are primarily responsible for the management of the boutique, the staff within it and the stock. This will include personnel management, exceeding defined business targets whilst working within given budgets and building the brand image through sales.

Sales Objectives & Targets

• To aim to exceed all sales targets set by the Company and ensure that all targets are met by constantly building and maintaining a strong client base
• To analyse sales figures and CRM activities to devise and develop immediate & long term goal plans; execute strategies for sales generation in order to meet monthly goals
• Oversee in-store promotional displays and customer events, liaising with visual merchandising and press department where necessary.
• Maintaining awareness of local & luxury market trends and monitoring local competition activity.
• Building relationships with local and VIP clients; works closely with the PR department and coordinates events.

Store Standards and Customer Care

• Liaising with your team, other relevant colleagues and customers in order to identifying and resolving urgent issues.
• To showcase exemplary customer services and resolve customer situations diplomatically, whilst abiding to Brand policies
• Adhering and reinforcing the brand’s visual merchandising guidelines
• Ensure best possible management of stores upkeep and maintenance, surveying and highlighting any necessary building work, cleaning & other action is undertaken.

Manage Stock Control

• Review seasonal orders with sales associates to ensure full merchandise potential to buying office.
• Business recap with sales associates focusing on sell through
• Oversee store staff in order to ensure that they adhere to inventory management guidelines/practices; stock take & consignment procedures & policies.
• Overview of all VIP & Special requests between sales associates & Retail buying office.

Manage Store Operating budgets

• Manage store operations in the most effective way whilst minimizing costs through; headcount and operating costs including; couriers/postage/ alterations & any other outsourced work.

People Management

• As the key member of the management team you must lead and motivate staff by being a role model and setting an exceptional example to all staff.
• Identifying performance issues and managing them informally, seeking advice from the HR department where necessary. Where concerns need to raised formally, work with HR to ensure the Company’s obligations are met to make sure a fair and consistent processed is followed.
• Assisting in the recruitment process, working closely with the HR department to recruit, source and conduct interviews.
• To conduct in-store training including coordinating the induction of new staff into the store, product knowledge; sharing information gained from the collection presentations and identifying members of staff who require further attention to ensure that their knowledge is up to standard
• To carry out yearly appraisals for all staff and provide constructive and comprehensive feedback, as well as setting individual objectives for development
• To have an understanding of your staff’s training needs and to liaise with the HR Department to develop ways to implement your training needs.
• Regularly updates staff on business performance, and new initiatives.
• Develop and convert into practical application, the knowledge and skills related to techniques, processes, laws, procedures, policies, equipment and products necessary to do the job effectively and efficiently.
• Monitoring staff attendance, ensuring appropriate cover is provided, limiting the use of agency staff and part timers.
• To be the main contact point for your team and store, resolving issues and queries which may arises, with minimal support

Requirement

• Minimum 3 years’ experience, where 1 years in managerial level in store management, preferably in luxury fashion brands
• Demonstrate strong sense of high-end fashion
• Presentable, energetic, motivating and possess leadership qualities
• Sales driven and customer-oriented
• Computer literate, including excellent knowledge of Microsoft Office applications (Word,
• Excel, and PowerPoint)
• Good command of English
• A good communicator with the ability to interface regularly with internal and external personnel at all levels.

At Shangri‑La Singapore, we are a heart‑warming family. We share something powerful – our genuine care and respect for others. Our strength lies beyond our harmonious surroundings and hideaway locations. It lies in our core values that guide us to treat everyone with honour, as kin, as family. We strive to be the preferred employer by providing great benefits, a tranquil and sincere working environment, work‑life balance, and recognition for your efforts.

Set in 15 acres of lush greenery just minutes from the vibrant Orchard Road shopping belt, Shangri‑La Singapore is a sophisticated urban retreat for business and leisure travellers. Our 792 luxurious guestrooms and suites span across three distinct wings, including family‑themed rooms supported by dedicated family‑focused amenities.

We are looking for an Assistant Manager, F&B to join our team!

Job Responsibilities

• Assist in the end-to-end execution of seasonal retail campaigns, including planning, launch, and post-campaign review
• Coordinate timelines across departments (Culinary, Pastry, Marketing, Procurement) to ensure all milestones are met
• Track campaign progress, ensuring readiness of products, marketing materials, and stock availability
• Oversee daily operations of festive retail outlets, pop-ups, and booths, ensuring smooth processes and excellent service
• Manage order processing, payment handling, and ensure accurate and timely fulfilment of retail and bulk orders
• Monitor stock levels, coordinate replenishment, and support demand forecasting to minimise wastage and stockouts
• Coordinate logistics for packing, storage, and delivery while maintaining operational efficiency
• Support achievement of seasonal sales targets across all channels (in-store, online, corporate) and identify upselling opportunities
• Track daily sales performance and provide regular updates and insights to management
• Ensure product quality and consistency through close collaboration with Culinary and Pastry teams, including quality checks on packaging and presentation
• Deliver a seamless and premium customer experience, handling enquiries, feedback, and VIP or corporate requests professionally
• Supervise festive retail staff, including temporary hires and promoters; support rostering, training, and maintain a positive, high-performing team environment
• Maintain accurate records of sales, inventory, and orders, and support reporting, budgeting, and cost tracking for festive campaigns

Job Requirements

• Minimum 4–6 years of relevant experience in retail, hospitality, or F&B operations, with exposure to seasonal or festive retail campaigns (e.g. mooncakes, hampers, holiday gifting)
• Demonstrated ability to support the execution of retail strategies that drive sales performance, enhance customer experience, and ensure smooth day-to-day operations
• Good understanding of retail fundamentals, including merchandising, inventory control, order management, and basic financial awareness (sales tracking, cost control)
• Familiarity with e-commerce platforms and omnichannel retail operations, including online order processing and coordination with delivery partners
• Proven team supervision skills, with the ability to guide frontline staff, temporary hires, and promoters during peak festive periods
• Strong organisational and coordination abilities, with experience managing multiple tasks and stakeholders across departments (e.g. Culinary, Marketing, Procurement)
• Solid problem-solving and analytical skills to monitor sales performance, identify operational gaps, and support decision-making
• Ability to work effectively in a fast-paced, high-volume environment, particularly during peak festive seasons, while maintaining attention to detail and service standards
• High level of adaptability, resilience, and hands-on approach, with a willingness to work extended hours, weekends, and public holidays as required during campaign periods
• Strong command of spoken and written English is required. Proficiency in a second language such as mandarin is an advantage as the role involves regular interaction with Chinese‑speaking customers and corporate clients, as well as coordination with business counterparts who communicate primarily in Chinese. This is necessary to ensure accurate communication, effective service delivery, and smooth execution of festive retail operations. 

Job Description

• To assist the Director of Revenue Management in directing & supervising the activities of the Reservation section.
• To manage, lead, direct and train the Reservations Sales Officers and Executives in the daily, weekly and monthly operational tasks which support the hotel sales and operational needs.
• To ensure maximum room utilization when monitoring room allotments
• To handle all correspondence promptly and prepare statistical data when required.
• Any other ad-hoc task as and when assigned by the Director of Revenue Management.

Requirements

• At least 2 years of prior experience
• Independent
• Good communications skills
• Able to work on shifts
• Prior experience with Opera is an added advantage

"i) Assists in planning, organizing and carrying out project management activities

-Ensuring that desired profit margins are achieved through cost containment, material wastage control, etc;

-Ensuring that shop drawings are completed and submissions to the authorities are carried out in a timely manner with Drafting Department;

-Ensure that projects perform according to agreed schedule, quality and costs;

-Ensure that assigned projects are executed in a smooth and effective manner to achieve customer satisfaction objectives

-Ensuring that risk management is taken into account in all project management activities;"

"ii) Assists to ensure that safety procedures

-Incorporated in all project management activities and takes initiatives to promote a safety working culture;

-Conducting Mass Tool Box meeting with Safety personnel; "

"iii) Assists in planning for site mobilization and work sequential execution;

-Ensuring project performance through close supervision, site checks, close monitoring of site progress and swift resolution of any quality and work schedule issues;

-Conducting daily meetings with project team members and ensuring that latest changes are communicated to all project staff; "

"iv) Assists in verifying sub-contractor claims and material orders with Quantity Surveyors

-Understands contract documentation in conjunction with B.Q. and material specifications;

-Project documentation including email communication;

-Liaises with suppliers and sub-contractors on contractual matters; "

"v)Assists in updating project development performance in meetings;

-Attends project kick-off meetings, ongoing meetings and project closure meetings with clients, consultants and other parties;

-Ensuring that progress and other reports are prepared in a timely manner as required;

-Responding to consultants’ and requests from others in a pro-active and timely manner;"

vi)Liaises with relevant stakeholders effectively to execute the projects in a seamless manner and mitigates any issues that arise;

vii)Assists in ensuring effective compliance of contractual terms and the full and final settlement of project accounts;

viii)Any other duties as may be assigned

Location

Morrow Flagship – Singapore

Reports To

Recovery Zone Manager

MORROW Health

MORROW Health is Singapore’s largest integrated fitness and recovery destination, designed to help individuals build healthier, more resilient lives through intentional daily habits. Grounded in lifestyle medicine, MORROW Health brings together physical activity, nutrition, restorative sleep, stress management, avoidance of risky substances, and social connection through structured programmes and purpose-built environments that make sustainable lifestyle change achievable. Supported by evidence-informed practice and data from wearables and lifestyle inputs, MORROW Health helps members recognise patterns, build consistency, and stay accountable—turning insight into everyday action that supports long-term vitality, strength, and clarity, without medical diagnosis or treatment.

Our Operating Principles — how we work as a team:

Mindful · Ownership · Rhythm · Winning Mindset

Our Brand Promises — what we bring to our clients:

Connection · Impact · Trust · Empowerment (CITE)

This isn’t just wellness—it’s a movement. If you’re ready to shape the future of longevity care and make a lasting impact, join us in building something extraordinary.

Role Overview

We are seeking a dynamic Assistant Recovery Zone Manager to oversee the day-to-day running of our Recovery Zone facilities & facilities. You will be the operational backbone of the Recovery Zone— ensuring a seamless, world-class member experience while managing staff, bookings, compliance, and revenue performance.

You will also play a critical role in building rapport with returning members and be familiar with all offerings. By living and modelling the six pillars in your own life, you will be able to speak authentically and confidently about the benefits offered by the Recovery Zone. You will also work closely with the rest of the Recovery Zone team to ensure the best possible experience for all members at the Recovery Zone.

Key Responsibilities

Drive Revenue & Sales

• Maximize revenue through effective scheduling, smart yield management, and active sales of both treatments and fitness offerings.
• Understand our offerings inside and out, confidently describing benefits and prices

Operations & Facility Management

• Oversee daily operations of the spa, thermal pools & facilities, HBOT suites, Red Light Therapy rooms and cryotherapy facilities
• Ensure all equipment is maintained and compliant with health and safety regulations, working together with the facilities team to do so
• Manage facility scheduling, appointment systems, and capacity planning
• Conduct regular facility walkthroughs and uphold the highest standards of cleanliness and presentation
• Liaise with vendors, suppliers, and maintenance contractors

Member Experience

• Work together with the Membership Experience team to deliver a consistently exceptional and personalised experience for all members
• Handle member feedback, complaints, and service recovery with professionalism and urgency alongside the Membership Experience Manager
• Collaborate with the membership team on onboarding, retention, and satisfaction initiatives

Team Leadership

• Lead, coach, and schedule a team of massage therapists, Recovery Zone operators & executives together with the Recovery Zone Manager
• Foster a motivated, guest-centric, and safety-conscious team culture
• Recruit and onboard new team members in partnership with HR

Business & Revenue Management

• Monitor KPIs including occupancy rates, revenue per treatment, and member utilisation
• Assist in budget planning, cost control, and stock management for treatment supplies
• Identify opportunities to grow ancillary revenue through upselling and package promotions
• Prepare regular operational reports for the Recovery Zone Manager

Compliance & Safety

• Ensure all operations meet MOH, NEA, and relevant Singapore regulatory requirements
• Maintain proper documentation for HBOT and cryotherapy protocols and contraindications
• Enforce safety briefings, consent procedures, and emergency protocols for advanced therapies

Requirements

• 3 years of experience in spa, wellness, or hospitality operations management
• Prior experience in a private members’ club, luxury hotel spa, or premium wellness centre strongly preferred
• Excellent communication skills
• Passion for wellness and fitness
• Good computer skills and being able to multitask
• Familiarity with advanced wellness modalities (HBOT, cryotherapy, hydrotherapy) is a strong advantage

Why Join Us
This is a career-defining opportunity to shape the future of longevity medicine while working alongside world-class clinicians and technologists. You will contribute to initiatives that directly lead to extending human healthspan while establishing Singapore as the global hub for longevity innovation.

At Morrow, you will not only help define operational excellence but also build the culture, rhythm, and future of interventions. You won't just be joining a team. You will be co-creating tomorrow.

Morrow Health Pte Ltd is an equal opportunity employer committed to building a diverse and inclusive team.

Responsibilities including but not limited to:

• Maintaining inventory list, and stock management
• Ordering food ingredients from suppliers
• Planning of weekly schedule
• Training and coaching of staff, handling of staff issues and assisting in evaluating of staff
• Prepare maintenance report, food loss report
• Recruitment of part time candidates
• Giving suggestions and feedback to Store Manager
• Assist in investigation in event of customers’ complaints
• Streamline processes and ensure smooth operations
• Leading the store’s daily meeting
• Cost control (food cost / labour cost)
• Ad hoc duties assigned by superior

Requirements:

• A minimum of 3 years of relevant experience in KTV/Restaurant Service/Retail or equivalent
• At least a Certificate in Food & Beverage service
• Great communication skills Strong planning and people management skill to lead a dynamic service team
• Team player with excellent interpersonal and communication skills
• Flexibility is a must so is the ability to multi-task, work under pressure and with short deadlines
• Able to work in fast-paced F&B environment
• Able to commit shift work, weekends and public holidays

Responsibilities including but not limited to:

• Assist in the Outlet Manager in the operations of outlet
• Drive revenue, maximize profits and minimize costs of the outlet
• Establish good relations with guests, handle all guest requests or enquiries in a prompt, professional and sincere manner
• Ability in handling customers’ feedback and maintaining high service standards
• Responsible in maintaining overall cleanliness of outlet area
• Form robust relations with team members and assist in their development
• Manage staff discipline, appearance and work performance
• Co-lead the team to achieve high quality services delivered to guests at all times
• Responsible for recruitment, orientation and training of staffs
• Responsible for monthly staff’s schedule planning
• Any other ad hoc duties assigned by the company

Requirements:

• Candidate must possess min. Diploma in Food & Beverage or equivalent
• Candidate must possess at least 3 years relevant experience of KTV/Restaurant Service/Retail or equivalent
• Acute financial management skills, strong business acumen and excellent knowledge of latest sales and marketing trends
• Strong customer service and problem-solving skills
• Strong planning and people management skills to lead a dynamic service team
• Team player with excellent interpersonal and communication skills
• Flexibility is a must so the ability to multi-task, work under pressure with short deadlines

Supervise and manage day-to-day operations of the shop
Upkeep cleanliness, visual merchandising, and overall presentation of the shop
Follow up on customer's appointment and feedback
Train team members, motivate team's morale and resolve staff issues
Create marketing campaigns and promotions to achieve KPI sales target
Monitor inventory, manage stock ordering, maintain hygiene of the supplies
Prepare sales reports, staff rosters and assist with payroll and commission calculations
Supervise opening and closing procedures, including daily cash reconciliation

Job Summary

Manage and coordinate daily operations to enhance workplace efficiency and team performance. Lead employee relations, support recruitment, resolve issues, and maintain strong customer and staff communication.

Responsibilities

• Schedule and coordinate meetings to ensure effective communication and planning across teams
• Conduct employee performance reviews to evaluate and support staff development and growth
• Build and maintain positive customer relationships to increase satisfaction and loyalty
• Participate in recruitment and dismissal processes to support workforce management and staffing needs
• Resolve workplace conflicts and issues promptly to maintain a productive and harmonious environment
• Address employee and customer concerns quickly to ensure smooth daily operations
• Develop and implement strategies to improve workplace efficiency and achieve organizational goals
• Manage phone correspondence to facilitate clear communication with internal and external stakeholders
• Liaise between managers, customers, and employees to coordinate activities and ensure accurate information flow
• Provide clear direction and guidance to staff to support operational objectives and team alignment
• Troubleshoot POS system issues to minimize downtime and maintain high service quality
• Support ongoing learning and development initiatives to enhance team members’ skills and capabilities
• Foster a respectful and inclusive team environment to promote collaboration and engagement

Assistant Centre Manager / Centre Manager