Responsibilities

• In charge of managing daily production, capacity planning and machine optimization.
• In charge of leading and motivating the production team to meet schedules for the various operations supporting customer requirements.
• Responsible for maintaining a safe, organized and clean work environment by setting and driving 6S standard.
• Responsible for respective consumable spending, delivery metrics, capacity planning, risk assessment, Total Productive Maintenance (TPM), and Overall Equipment Efficiency (OEE).
• Involve in supporting and participating in Lean/Kaizen initiatives.
• Conduct routine cell and tool box meetings with effectively.
• Responsible for maintaining a motivated and disciplined workforce and promote a positive working environment to improve employee morale.
• Coordinate with cross functional teams in resolution of any issue that may impact production/quality.
• Responsible in identifying opportunities for production efficiency improvement and reduction in waste.
• Taking charge of managing proper and accurate updating of ERP system (Syteline).
• Perform related duties as assigned.

Requirements

• Min Diploma in Engineering or relevant
• Min 7 years of production or operations experience in a manufacturing environment with 3 years of experience in a supervisory
• Experience in CNC machining and metal fabrication processes.

To submit your application, please apply online apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

Job Description:

• Responsible for managing key customer accounts and identifying new business opportunities,
• In charge of expanding the market share while developing and executing sales strategies
• In charge of forecasting sales and establishing revenue targets set by company
• Responsible for preparing and negotiating proposals, quotations, and agreements with customer
• Ensure timely delivery of services to and payment from customers
• Responsible for coordinating with different department to ensure support to customers

Job Requirement:

• Minimum Degree in Mechanical/Manufacturing/Aeronautical Engineering or equivalent.
• Minimum 3 years of working experience in sales in the aerospace or aviation industry
• Oversea Travelling required

To submit your application, please apply online to apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

• Assist in the clinic’s day to day operations and functions.
• Assist the Medical Director in the assigned clinic.
• Responsible for all aspects of customer service including but not limited to cashiering, appointment booking, and answering customer enquiries.
• Responsible for all matters pertaining to insurance, Medisave, and Letter of Guarantee(s).
• Liaise with customers, vendors, suppliers, and local regulatory bodies when required.
• Assist in the renewal of government licenses including but not limited to Clinic License, Fire, Insurance, and HSA.
• Other duties assigned by your reporting officer as required.

Responsibilities

• Identify and pursue new business opportunities to drive company growth and expand market reach
• Develop and maintain strong relationships with clients, partners, and key stakeholders across various industries
• Conduct client meetings, sales presentations, and negotiations to promote the company’s services and solutions
• Manage the full sales process including prospecting, lead generation, proposal preparation, negotiation, and closing
• Achieve assigned sales targets and contribute towards overall business development objectives
• Work closely with internal departments to ensure smooth service delivery and customer satisfaction
• Monitor market trends, competitor activities, and industry developments to identify new business opportunities
• Maintain accurate sales pipeline reports, customer records, and business updates
• Handle multiple sales opportunities effectively while meeting deadlines and priorities in a fast-paced environment

Requirements

• 2–6 years of sales or business development experience, preferably in a B2B environment
• Proven track record of achieving or exceeding sales targets and KPIs
• Strong experience in new business acquisition with a proactive and results-driven mindset
• Excellent communication and interpersonal skills with the ability to engage stakeholders across different industries and seniority levels
• Confident in conducting negotiations and business discussions with senior management and decision-makers
• Experience in subscription-based or solution-selling environments would be advantageous
• Familiarity with the shipping, maritime, or energy sectors will be an added advantage
• Strong presentation, negotiation, and relationship management skills
• Self-motivated, independent, and highly driven to achieve business objectives
• Able to multitask, manage priorities effectively, and work well under pressure

Responsibilities

In-charge of overall store day-to-day operations and ensure smooth operations

Develop and implement sales strategies aimed at consistently driving sales volume and achieving store sales targets.

Lead and supervise the retail team members to ensure they achieve desired outcomes and effectively address any employee concerns.

Responsibly handle and address customer inquiries regarding product, pricing, availability, delivery or any other related matters.

Assist in store promotional events and campaigns with the corporate team.

Roster planning.

Ad hoc duties as assigned.

Requirements

Diploma in any discipline

At least 3 - 5 years of relevant working experience in fashion retail industry preferrably with supervisory experience

Good communication and presentation skills

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Restaurants & Bars:

· Shikar, Isabel Brasserie, Polo Bar Steakhouse & Cultivate (Maxwell Reserve)

· Whiskey Library & Jazz Club (The Vagabond Club)

· GupShup (The Serangoon House)

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits)

- 2 nights yearly staycation in any of the Garcha Group hotels in Singapore.

- 20% off Food/Alcohol Bill at all Garcha Group restaurants and bars

Responsibilities include but are not limited to:

· Recruiting and HR matters such as, but not limited to: posting jobs on WSG and Jobstreet; scheduling interviews; processing applications; negotiating contracts; vetting time-sheets; ensuring payroll correctness including but not limited to leave and PH allocation.

· maintain a filing system in line with established standards, ensure others to so as well

· Assist in the insurance claims and surveys per government agency requirements

· Respond to queries from finance related to HR

· Submit and reconcile expense reports

· Write letters and emails on behalf of other Management

· Handle sensitive information in a confidential manner

· Develop and update administrative systems to make them more efficient

· Maintain up-to-date employee records

· Participate in task forces and committees as requested

· Any other duties/tasks as requested by management

The Role

As Manager, you will be responsible for designing, implementing, and optimizing the entire commercial and operational architecture of our trading business across Southeast Asia. This role requires a seasoned leader who can manage multiple departments (Sales, Operations, Procurement) simultaneously, drive scalable growth, and mentor high-performing teams. You are expected to elevate processes from ad-hoc procedures into repeatable, profitable systems.

Key Responsibilities

Strategic Sales & Market Expansion Leadership

• Develop and execute comprehensive market entry strategies for Singapore and surrounding regions (SEA), identifying new vertical opportunities within the construction, engineering, and electronics sectors.

• Lead the development of key client relationships at an executive level to secure major contracts and drive long-term project loyalty.

• Analyze sales data and market penetration metrics to forecast revenue growth, identify profitability gaps, and recommend strategic pricing models.

Operational Excellence & Risk Management (Process Ownership)

• Design, implement, and manage Standard Operating Procedures (SOPs) for the end-to-end cross-border trade cycle, ensuring maximum efficiency and compliance across all jurisdictions.

• Oversee and mitigate operational risks associated with complex international logistics, including managing geopolitical shifts, supply chain disruptions, and sudden regulatory changes.

• Directly manage relationships with Tier 1 logistics partners, customs brokers, and legal counsel to ensure seamless, compliant trade flow.

Strategic Procurement & Vendor Management

• Develop long-term sourcing strategies and negotiate high-level master agreements with primary manufacturers and core commodity suppliers (e.g., M&E component manufacturers).

• Lead cost optimization initiatives by analyzing global market trends for key commodities, negotiating bulk pricing structures, and securing favorable credit terms.

• Establish robust quality control frameworks that ensure all sourced materials consistently meet technical specifications and project requirements.

Team Leadership & Mentorship (The Managerial Shift)

• Provide direct mentorship and guidance to the Executive/Specialist team members, fostering their growth in both sales acumen and operational compliance.

• Lead cross-functional meetings, aligning Sales objectives with Operational capabilities, ensuring that market promises are backed by viable supply chain processes.

Requirements & Qualifications

• Experience: 5–8 years of progressive experience in international trade, operations management, or complex commodity trading. Must include a minimum of 2-3 years in a direct supervisory or managerial role leading operational teams.

• Domain Knowledge: Deep understanding of the construction/ industrial supply chain and specific technical knowledge of M&E materials is highly desirable.

• Technical Knowledge: Expert working knowledge of global trade mechanisms, including Incoterms (all variations), advanced Letters of Credit (LC) structures, customs valuation procedures, and regional compliance frameworks.

• Language Proficiency: Mandatory professional fluency in Mandarin Chinese and English (written and spoken) for high-level negotiation with both suppliers and clients across SEA.

• Education: Bachelor’s degree in Supply Chain Management, International Business, Engineering, or a related field.

Are you passionate about driving Health & Safety excellence across diverse APAC markets?

Join as a Health & Safety Manager (Specialist) based in the Singapore Hub supporting multiple APAC offices while driving implementation of global frameworks, ensuring compliance, and enabling a proactive safety culture.

Note: Relocation assistance is not supported for this position.

Core Responsibilities

• Support and inspire employees within Singapore Hub and other APAC offices to live the Health & Safety vision.

• Support people leaders and employees in Health & Safety-related matters.

• Collaborate with your colleagues in the global Health & Safety team and, in particular, with team members in EMEA, AMS and China

• Leading the implementation and maintenance of global Health & Safety frameworks, processes, and campaigns at a local level. These include but are not limited to:

  • Ensure compliance with local legislation and the LEGO group internal standards

  • Risk Management: Supporting the completion of risk assessments to identify potential issues, develop solutions and implement control measures.

  • Incident Management: Acting as an Incident Handler by supporting the reporting and investigation of injuries, near misses, and safety observations and by knowledge sharing (KSRs) across the LEGO Group, as required.

  • Educational Health & Safety Campaigns: Supporting the design and delivery of Health & Safety Campaigns and Training locally.

  • Health & Safety Monitoring: Undertaking local Health & Safety site visits, inspections, and audits as necessary.

  • Advising and consulting with local stakeholders (inc. local LT teams, WEX (Workplace Experience), PPC (People, Places & Culture), Office Managers/Coordinators, etc.) on the Health & Safety agenda for their locations.

  • Establish and maintain the local Health & Safety committee in hub and Health & Safety forum in offices.

  • Supporting Workplace Experience in the design and construction of new or the refurbishment of existing Hubs and Offices

  • Supporting the local Leadership teams, when relevant, in setting the Health & Safety strategic direction

  • Participating and/or leading in global Health & Safety projects to drive continuous improvement and to support global alignment.

  • Participating in global Health & Safety meetings to promote global alignment and to support the development of Global Health & Safety Standards for the LEGO Group.

Play your part in our team succeeding

The focus of this role is driving the Health & Safety agenda, implement and maintain company health and safety policies and adhere to local regulations in the APAC markets.

In collaboration with employees and senior management, this role is responsible for educating employees on Health & Safety policies, procedures and regulations, ensuring compliance with all applicable regulations, ensure any necessary records are prepared and maintained according to established guidelines and identify and assist to remedy hazardous workplace conditions.

Do you have what it takes?

• Minimum 5 years practical experience with Health and Safety standards and procedures preferably working as a Health and Safety Manager or senior Health and Safety consultant in administrative areas in an international company

• Relevant higher education within the Health & Safety area

• Experience of supporting Health and Safety in an office environment and working with a structured Health and Safety management system

• Experience of influencing and engaging with all levels of stakeholders, with the ability to consult and influence stakeholders outside of functional domain in partner relationships

• The ability to work unsupervised and via remote leadership, with the ability to handle a variety of concurrent projects, reacting appropriately to changing priorities

• Experience and proven track record on driving and managing changes, with focus on delivering results

• Excellent problem-solving skills and coaching skills

• Excellent communication both written and verbally, with experience of developing and delivering presentations

• Good understanding of local and international ISO 45001 standard

Applications are reviewed on an ongoing basis. However, please note we do amend or withdraw our jobs and reserve the right to do so at any time, including prior to any advertised closing date. So, if you're interested in this role we encourage you to apply as soon as possible.

What’s in it for you?

Here is what you can expect:

Family Care Leave - We offer enhanced paid leave options for those important times.

Insurances – All colleagues are covered by our life and disability insurance which provides protection and peace of mind.

Wellbeing - We want our people to feel well and thrive. We offer resources and benefits to nurture physical and mental wellbeing along with opportunities to build community and inspire creativity.

Colleague Discount – We know you'll love to build, so from day 1 you will qualify for our generous colleague discount.

Bonus - We do our best work to succeed together. When goals are reached and if eligible, you'll be rewarded through our bonus scheme.

Workplace - When you join the team you'll be assigned a primary workplace location i.e. one of our Offices, stores or factories. Our hybrid work policy means an average of 3 days per week in the office. The hiring team will discuss the policy and role eligibility with you during the recruitment process.

Children are our role models. Their curiosity, creativity and imagination inspire everything we do. We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong.

The LEGO Group is highly committed to equal employment opportunity and equal pay and seeks to encourage applicants from all backgrounds (eg. sex, gender identity or expression, race/ethnicity, national origin, sexual orientation, disability, age and religion) to apply for roles in our team.

The LEGO Group is fully committed to Children’s Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer.

Thank you for sharing our global commitment to Children’s Rights.

Just imagine building your dream career.

Then make it real.

Join the LEGO® team today.

Apply online at our LEGO Careers Portal today at: https://www.lego.com/en-sg/careers/job/health-safety-manager-apac-a1bad7058af910016abca7f64ba10000

Lead Innovation. Drive Excellence. Make an Impact.

Are you a passionate leader with a strong technical background in laboratory instruments, analytical equipment, or scientific solutions? Do you thrive in a fast-paced environment where customer satisfaction, operational excellence, and team development are at the heart of success?

We are seeking an experienced Service Manager to lead our Physical Science Service Team and drive world-class technical support for our customers across laboratories, research institutions, universities, pharmaceutical companies, semiconductor manufacturers, and industrial facilities.

What You'll Be Doing

As our Service Manager, you will play a pivotal role in ensuring exceptional service delivery while leading a team of highly skilled engineers and specialists.

Key Responsibilities

• Lead, mentor, and develop a team of Service Engineers and Technical Specialists.
• Manage day-to-day service operations, including installations, preventive maintenance, calibration, troubleshooting, and repair activities.
• Ensure timely resolution of customer issues while maintaining high levels of customer satisfaction.
• Drive service excellence through continuous process improvement and operational efficiency.
• Monitor service KPIs, resource planning, and team performance.
• Collaborate closely with Sales, Application, and Product teams to support business growth and customer retention.
• Manage service contracts, maintenance agreements, and customer escalations.
• Ensure compliance with quality, safety, and regulatory standards.
• Develop strategies to expand service revenue and enhance customer experience.

What We're Looking For

Requirements

• Bachelor's Degree in Physics, Chemistry, Engineering, Instrumentation, Life Sciences, or a related discipline.
• Proven experience in managing technical service teams within scientific instruments, laboratory equipment, analytical instruments, semiconductor equipment, or related industries.
• Strong leadership and people management skills.
• Excellent problem-solving and customer relationship management abilities.
• Experience with service operations, field service management, and technical support functions.
• Strong communication and stakeholder management skills.
• Ability to manage multiple priorities while driving team performance and customer satisfaction.

Why Join Us?

Career Growth & Leadership

Lead a high-performing team while shaping the future of scientific service excellence.

Cutting-Edge Technology

Work with advanced laboratory and analytical technologies that support innovation in research, healthcare, manufacturing, and science.

Meaningful Impact

Help scientists, engineers, and researchers achieve breakthrough discoveries through reliable technical support and service solutions.

Collaborative Culture

Join a dynamic organization that values innovation, teamwork, continuous learning, and professional development.

What We Offer

✔ Competitive Salary & Performance Incentives

✔ Career Development & Leadership Opportunities

✔ Comprehensive Training Programs

✔ Regional Exposure & Collaboration

✔ Supportive and Innovative Work Environment

✔ Opportunity to Work with Industry-Leading Scientific Technologies

If you are ready to take your technical leadership career to the next level and make a meaningful impact in the world of science and technology, we would love to hear from you.

EA License No: 13C6305

Reg. No.: R1981808/JULIE RODRIGUES LUBRIN

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us

Why Join Us?

• Career Progression & Development Opportunities
• Opportunity to Work Alongside an Innovative Team
• Comprehensive Leave Packages (e.g: additional leave, birthday leave, eldercare leave, etc...)
• Executive Health Screening

Job Responsibilities:

• Lead and manage the overall logistics operations across construction projects.
• Oversee daily logistics operations, fleet deployment, manpower coordination, and operational planning to support smooth project execution.
• Manage fleet operations including cranes, lorries, vehicles, machinery, and equipment utilization.
• Coordinate with Project Managers, site teams, vendors, and subcontractors to ensure operational and logistics requirements are met.
• Supervise logistics staff, general workers, and operational manpower across multiple project sites.
• Monitor fleet maintenance, permits, insurance, and compliance with safety and regulatory requirements.
• Review operational performance, manpower deployment, resource utilization, and logistics costs.
• Drive process improvement, operational efficiency, and problem-solving initiatives.
• Prepare operational and logistics reports for management review.
• Perform any other duties assigned by Management.

Job Requirements:

• Degree or Diploma in Civil Engineering, Construction Management, Operations/ Logistics or related field.
• Minimum 8–12 years of relevant experience in construction operations, logistics, or fleet management.
• At least 3–5 years of managerial experience in the construction industry.
• Experience managing cranes, lorries, machinery, fleet operations, and site manpower.
• Familiar with Singapore construction industry practices and operational requirements.
• Strong leadership, coordination, planning, and problem-solving skills.
• Good communication and stakeholder management skills.
• Knowledge of WSH requirements and regulatory compliance for fleet and machinery operations.

Role Overview

We are seeking an experienced Project Manager to lead enterprise integration and data initiatives, partnering with business and technology teams to deliver scalable solutions that improve operational efficiency, data visibility, and business outcomes.

Key Responsibilities

• Manage end-to-end delivery of integration, data, and technology projects.
• Gather business requirements and translate them into functional specifications and user stories.
• Coordinate cross-functional teams across business, technology, and external partners.
• Facilitate project planning, prioritization, risk management, and stakeholder communications.
• Drive Agile or hybrid delivery processes to ensure successful project execution.
• Support solution design, system integration, testing, deployment, and business adoption.
• Ensure compliance with data governance, security, and operational standards.

Requirements

• Bachelor's degree in IT, Business, Project Management, or a related discipline.
• At least 5 years of experience managing enterprise technology, integration, or data projects.
• Proven experience delivering projects involving APIs, system integrations, and enterprise applications.
• Strong understanding of data flows, integration concepts, and project delivery methodologies.
• Excellent stakeholder management, communication, and problem-solving skills.
• Familiarity with Jira, Confluence, SharePoint, Power BI, and Microsoft Office tools.
• PMP, PRINCE2, Agile, or Scrum certification is an advantage.

Interested candidates kindly forward your CV to yingjun@peoplesearch.jobs (Chen Yingjun, Reg No: R1216690). Feel free to forward this great opportunity to someone who would be a great fit for this role.

All information will be kept strictly confidential. We regret to inform that only successful applicants will be contacted.

PeopleSearch Pte Ltd

EA License No: 16S8057

Company Overview

WHALE CLOUD SINGAPORE PTE. LTD.

Job Summary

Join WHALE CLOUD as a Sales Manager to lead telecom IT presales, design customer solutions, and drive business growth across Southeast Asia through technical expertise and strong client relationships.

Responsibilities

• Lead telecom IT BSS/OSS presales by creating and delivering technical presentations and documentation tailored to telecom customers
• Collaborate with industry business unit leaders to develop channel business, achieve sales quotas, and provide weekly pipeline and forecast reports
• Analyze customer requirements to design and propose solutions that address their specific needs
• Develop detailed proposals, business case analyses, statements of work, and tender documents to support sales efforts
• Write reports and coordinate with production teams to resolve issues and implement effective solutions
• Simplify complex technical concepts during product demonstrations and post-sales support to enhance customer understanding
• Participate actively in sales meetings, product seminars, and exhibitions to promote products and expand market presence
• Manage sales orders, negotiate contract terms, finalize agreements, and oversee sales collections
• Build and maintain strong professional relationships with existing clients and engage new clients to expand sales territories
• Travel within Southeast Asia to provide technical support during tendering processes

Required competencies and certifications

• Bachelor’s degree in Telecommunications, Computer Science, Electrical, or Electronic Engineering, or equivalent
• Minimum of 3 years’ experience in the telecom industry or equivalent role
• Proven ability to work cross-functionally with sales, marketing, client services, development, executive management, and product teams to meet business objectives
• Knowledge of Telecom BSS/OSS and cloud-based solution design for verticals such as e-commerce, finance, and resorts
• Strong customer service skills demonstrated by delivering effective support and solutions to clients
• Analytical skills applied to assess customer needs and develop tailored proposals
• Excellent organizational, research, and multitasking abilities to manage multiple projects and deadlines
• Willingness to travel internationally within Southeast Asia for technical support during tendering

Preferred competencies and qualifications

• Ability to converse and read in Mandarin, supporting communication with regional clients and partners

• Project Coordination & Execution Lead the overall coordination, status reporting, and execution of project work efforts to ensure successful delivery.
• Project Management Methodology Establish and implement standardized project management processes and methodologies to ensure projects are delivered on time, within budget, meet high-quality standards, and fulfil user expectations.
• Planning & Team Oversight Develop comprehensive project plans, assign tasks to team members, and oversee daily work efforts.
• Monitor progress, identify resource needs, conduct quality reviews, and escalate issues related to functionality, quality, or timelines as necessary.
• Milestone Tracking & Resource Adjustment Track key project milestones and proactively adjust plans and resources to meet evolving customer needs.
• Stakeholder Communication Facilitate clear and consistent communication with all stakeholders regarding project scope, budget, risks, and resource requirements.

Requirements:

• 9 years of experience in project management and business analysis, preferably in trading or financial applications.
• Strong proficiency in project management methodologies (Agile, Scrum, Waterfall) and tools (JIRA, MS Project).
• Strong willingness to learn and adapt to emerging technologies and trading domain knowledge.
• Proven ability to work independently with minimal supervision while maintaining team collaboration.
• Expertise in requirement management, design documentation (HLD/LLD), and test case development.
• Flexible mindset with strong communication skills and a collaborative team player attitude.

Interested candidates, who wish to apply for the above position, please send in your resume to: sasi.indurthi@persolapac.com

PERSOL Singapore Pte Ltd EA License No. 01C4394 EA Reg No: R1331594 (Sasi Indurthi Venkata)

We regret to inform you that only shortlisted candidates will be contacted.

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By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolapac.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

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Description

To provide a conducive and quality stowage planning to a containership.

Responsibilities

• Responsible for Central Stowage Planning of vessel's stability and safety. 
• Ensure break bulk acceptance, slot control, supervision and terminal performance. 
• Scheduling and controlling vessel operations. 
• Controlling operational slots and co-ordinate with bunker order. 
• Close co-ordination with Areas, Vessels and Terminals, to all vessel operational related matter. 
• Prepare RDR / SITREP reports, provide conducive stowage, 4-eye check to onboard DG segregation. 
• Secondary Tasks not limit to vessel operations or reporting 
• Additional task whenever required, including overseas assignment. 
• Assist Team Leader in mentoring new Planners. 
• Assist Team Leader in Vessel/Terminal Performance reports.
• Ad hoc duties as assigned

Qualifications

• Diploma in Marine Operations Studies with at least 5 years’ experience in Liner Stowage planning or Terminal, or Nautical Officer with similar qualification or experience.
• Proficient in MS Office.
• Ability to work under pressure and tactfully.
• Highly driven, systematic and efficient.
• Analytical and meticulous.
• A team player who is responsible and able to work with minimal  supervision.
• Possess strong communication skills.
• Willing to learn and show flexibility in accepting any given task.
• Good positive attitude and character.

Job Summary

The TCM Physician Branch Manager is responsible for delivering professional Traditional Chinese Medicine consultations and treatments while overseeing the overall branch operations, team management, and business performance. This role requires a strong balance of clinical expertise, leadership capability, and sales-driven mindset to ensure high-quality patient outcomes and sustainable clinic growth.

Key Responsibilities
1. Clinical Practice (TCM Physician Role)

• Conduct detailed TCM consultations, diagnosis, and treatment planning (e.g., acupuncture, herbal prescriptions, tuina, cupping where applicable)
• Ensure safe, effective, and patient-centered treatment in line with TCM principles and clinic standards
• Maintain accurate and complete patient records
• Provide health education and follow-up care to improve patient recovery and retention

2. Branch Operations Management

• Oversee daily clinic operations to ensure efficiency and smooth patient flow
• Ensure compliance with clinic SOPs, hygiene standards, and regulatory requirements
• Manage clinic resources, inventory (herbs, supplies), and cost control
• Ensure high standards of customer service and patient experience

3. Team Leadership & Development

• Lead, supervise, and mentor clinic staff (front desk, therapists)
• Conduct performance reviews, coaching, and on-the-job training
• Build a strong, disciplined, and service-oriented team culture
• Manage staff scheduling and manpower planning

4. Sales & Business Growth

• Drive branch revenue and achieve monthly sales targets
• Promote clinic services, packages, and treatment plans effectively
• Improve patient conversion, retention, and repeat visit rates
• Identify business growth opportunities and implement sales strategies
• Collaborate with marketing team on campaigns and promotional activities

5. Reporting & Strategy

• Monitor and report branch performance (sales, operations, staffing, patient volume)
• Analyse business trends and propose improvement strategies
• Support management in expansion planning and operational improvements

Requirements

• Registered or qualified TCM Physician Traditional Chinese Medicine or equivalent certification
• Minimum 5 years of clinical experience as a TCM Physician
• Minimum 3 years of managerial or supervisory experience in clinic or healthcare setting
• Strong sales ability with proven track record in meeting or exceeding targets
• Good leadership, communication, and people management skills
• Strong clinical knowledge combined with business acumen
• Ability to work in a fast-paced, performance-driven environment