Total 117 job vacancies by SGS

• Drive sales growth and achieve revenue targets for Business Assurance and Certification services within the Southern Region of Malaysia.
• Develop and execute territory sales plans to identify new business opportunities and expand existing customer accounts.
• Build and maintain strong relationships with clients across various industries, providing consultative solutions for certification, audit, training, and assurance services.
• Generate and manage a healthy sales pipeline through prospecting, networking, referrals, and market development activities.
• Conduct customer visits, presentations, and solution discussions to understand business needs and propose suitable SGS services.
• Prepare quotations, proposals, and commercial offers in accordance with company guidelines.
• Work closely with technical, operations, and customer service teams to ensure smooth project execution and customer satisfaction.
• Support the implementation of national and regional sales initiatives to achieve business objectives.
• Monitor market trends, customer requirements, and competitor activities, and provide feedback to management on business opportunities and risks.
• Maintain accurate sales forecasts, pipeline updates, and customer records within the CRM system.
• Support key account development activities and contribute to customer retention and business expansion efforts.
• Provide guidance and coaching to junior sales team members where required.
• Ensure compliance with SGS policies, procedures, Code of Integrity, and Health, Safety & Environment (HSE) requirements.
• Perform any other duties assigned by the Reporting Manager or Senior Management.

• Responsible for following detailed instruction provided by the Manager/Operations Executives of their section.
• Review of job file prior to inspection, ensuring that everything is in order.
• Ensure that the operations or inspections are performed in accordance with the approved procedure or standard/method.
• Prepare all necessary tools, instruments, and documentation needed to perform inspection.
• Provide guidance to trainees or junior inspectors when on the job.
• Supervise the inspection team when required.
• Check with Port Operations, agents and terminals for arrival and berthing status of vessels.
• Check draft field report and organize report before handing over to Operations Executive.
• Update Operations Executive on daily basic for operation and highlight any problems encountered during inspection.
• Maintenance on equipment and other apparatus used.
• Bring to the attention to superior of any possible discrepancies during inspection and to take preventive measures.
• Adherence to SGS Health, Safety and Environment (HSE) Policy by uphold a good safety behavior and exercising necessary standard and process when carry out your responsibilities at all times to ensure compliance to the HSE requirements.
• Perform any other responsibilities as assigned by your reporting manager and/or Senior Management 

PRIMARY RESPONSIBILITES

• To establish, lead, and manage the APAC HR Shared Services Centre, ensuring efficient, standardized, and high-quality HR service delivery across countries. The role is accountable for operational excellence, service governance, and continuous improvement of HR processes post-implementation.
• The Head of HR SSC acts as the operational owner, ensuring services are delivered in line with defined SLAs, compliance requirements, and business expectations.

Scope of Services

• Employee Lifecycle (Hire-to-Retire)
• Payroll & Benefits Administration
• HRIS & Data Management (e.g. Workday/ Local Payroll System)
• HR Helpdesk / Ticketing (ServiceNow / AskHR Bot/ SSC Portal)
• HR Reporting & Compliance
• SOP, Documentation & Process Governance

SPECIFIC RESPONSIBILITES

• Establish and Lead the Team: Build and lead the HR Shared Services team, including hiring new members and developing a culture of collaboration, accountability, and continuous improvement.
• Improve Operational Efficiency: Design and implement centralized processes to achieve operational efficiency while providing high-quality HR services.
• Service Delivery: Develop and execute a service delivery framework to ensure exceptional responsiveness and alignment with the organization’s strategic priorities.
• Employee Experience: Oversee the smooth execution of employee life-cycle events such as onboarding, benefits administration, leave management, and offboarding programs.
• Data Integrity and Reporting: Ensure the accuracy of employee data within HR systems and generate regular reports to track key performance indicators (KPIs).
• Continuous Improvement: Identify gaps, refine processes, and implement innovative solutions to enhance the overall effectiveness of the shared services model.
• Compliance: Ensure adherence to local labour laws and HR policies across all regions served by the shared services team.
• Stakeholder Management: Partner with HR Business Partners, Centres of Excellence, and senior leadership to align shared services priorities with broader organizational goals.
• Training and Development: Mentor and coach team members to foster growth and ensure high engagement within the team.
• Other duties as assigned, dependent on organizational needs and employee skills

We are seeking an experienced Operational Technology (OT) & Cybersecurity Manager to lead the growth and delivery of cybersecurity advisory, assurance, certification, and compliance services across the Asia Pacific region.

The successful candidate will play a key role in developing market-facing solutions, driving commercial growth, managing strategic customer relationships, and supporting the delivery of OT cybersecurity projects for industrial and critical infrastructure sectors. This role requires a blend of technical expertise, business development capability, stakeholder management, and leadership experience.

• Drive the growth and expansion of OT cybersecurity services across the APAC region.
• Develop and execute go-to-market strategies for cybersecurity advisory, assessment, certification, and assurance services.
• Identify and develop new business opportunities within key industries including oil & gas, energy, utilities, manufacturing, transportation, and critical infrastructure.
• Build and manage strategic customer relationships and support consultative sales engagements.
• Lead proposal preparation, bid management, contract negotiations, and customer presentations.
• Provide technical leadership for OT cybersecurity assessments, advisory projects, certification readiness reviews, and compliance programs.
• Advise clients on cybersecurity frameworks, standards, regulations, and industry best practices.
• Support clients in cybersecurity risk assessments, gap assessments, governance programs, and regulatory compliance initiatives.
• Develop scalable service offerings, methodologies, delivery frameworks, and market solutions.
• Collaborate with regional and global teams to ensure consistent service delivery and customer satisfaction.
• Support capability development through training, mentoring, competency building, and knowledge sharing.
• Engage with industry bodies, standards committees, and professional networks to strengthen market presence and thought leadership.
• Manage project delivery, operational performance, and business objectives in alignment with regional growth plans.

• Perform testing and analysis in accordance with the standard/in-house methods and to comply with QA/QC procedures.
• To ensure timeliness, precision, and accuracy of analytical results to meet turnaround time.
• Effective implementation and maintenance of MS ISO/IEC 17025:2017, SAMM Policy , as well as Group Quality System.
• Adhere to group HSE safety procedures.
• Ensure that information from the clients is kept strictly confidential and never revealed to third parties.
• Ensure all analytical equipment, apparatus, etc., are maintained and calibrated as per the required schedule.
• Ensure the root cause of all non-conformities or customer complaints is investigated and identified with appropriate corrective and preventive actions.
• To treat the proficiency Testing Programmed or Round Robin seriously and make sure the result obtained is the most accurate and precise.
• To train, supervise, and monitor lab technicians /Junior Staff with assigned test methods and procedures.
• To ensure all controlled quality procedures, test methods, and documents are kept confidential and restricted within SGS premises.
• Practice good housekeeping and good laboratory practice.
• Adherence to SGS Health, Safety and Environment (HSE) Policy by upholding good safety behavior and exercising necessary standards and processes when carrying out your responsibilities at all times to ensure compliance with the HSE requirements.
• Perform any other responsibilities as assigned by your reporting manager and/or Senior Management  

• To perform assessment, audit and gap verification of clients and applicants in accordance with SGS requirements and customer’s global standard or management system.
• To conduct the audit presentations and prepare assessment reports within the timeline stipulated as per SGS and/or accreditation/oversight body requirements.
• To carry out the role as Lead Auditor effectively as per ISO 19011 (Auditing Management Systems) guidelines. He/she will be responsible in ensuring client understanding of the assessment decision and clear direction to particular items of correction, corrective action and continual improvement where appropriate.
• To recommend the issue, re-issue, suspension or withdrawal of certificates, and report recommendations in accordance with SGS policy, procedures and prescribed time frame.
• Maintain and develop own skills and knowledge both technologically and in the field of management and standards as part of continuous professional development (CPD) where appropriate.
• To perform technical review on allocated audit jobs where qualified from time to time in accordance with SGS Certification Function approval procedures.
• To establish and develop an effective quality partnership with clients with the aim of exceeding client satisfaction.
• To provide commercial referrals to Sales & Marketing department and assist in the company business budget achievement.
• To support and provide training services based on SGS Academy Annual Training Calendar as well as in-house training programs.
• At all times, comply with SGS Code of Integrity and Professional Conduct
• To perform other types of product/scheme audits on top of the primary product/scheme audit based on the business needs and qualification.
• Adherence to SGS Health, Safety and Environment (HSE) Policy by uphold a good safety behavior and exercising necessary standard and process when carry out your responsibilities at all times to ensure compliance to the HSE requirements.
• Perform any other responsibilities as assigned by your reporting manager and/or Senior Management.

• To promote and sell food testing business of Health & Nutrition (H&N)
• To ensure that all customer enquiries are followed up and closed successfully with the ultimate goal of achieving monthly sales target/KPI set.
• To cross-sell related H&N testing, inspection and certification as appropriate.
• Receive, making call and follow-up on all in-bound and outbound calls enquiries for food testing prospects.
• To ensure monthly proposal/quotation target is satisfactory achieved or exceeded.
• To meet and achieve monthly sales target set by the H&N business line.
• To prepare, arrange and co-ordinate related sample collection, customer visits, meetings, trainings, seminars and etc.as necessary.
• Process signed quotation/proposals and contract creation in LIMS.
• Conduct work as per relevant SGS global and local procedures.
• Other related customer care activities to ensure customer satisfaction services provided and report back to superior any improvement for further excellence of the services offered.
• Adherence to SGS Health, Safety and Environment (HSE) Policy by uphold a good safety behavior and exercising necessary standard and process when carry out your responsibilities at all times to ensure compliance to the HSE requirements.
• Perform any other responsibilities as assigned by your reporting manager and/or Senior Management

• To handle daily sample receiving, registration, sorting & after sales service with client
• Assist walk in client and incoming call regarding on lab test enquiry including to provide quotation to client
• Communicate with client on the sample submission & any related issue.
• Coordinate the lab testing process between Lab, Admin, Sales & Billing Department.
• Direct liase with SGS affiliate for subcon job at oversea.
• Handle any assigned task by superior.

• Perform basic laboratory test as per accordance with approved test methods or procedures.
• Assisting Chemist / Microbiologist in carrying out laboratory testing, method development and compliance with QA/QC requirement.
• Ensure Good Housekeeping and Good Laboratory Practice (GLP) in the laboratory.
• Ensure the sample preparation equipment are used and maintained in proper way.
• Adhere to group HSE safety procedures.
• Make sure all relevant raw data or test information to be correctly and accurately recorded in the provided raw data sheet or manual log book.
• To comply with all Health, Safety and Environment (HSE) local regulation (Occupational Safety and Health Act 1996, Factory and Machinery Act 1967, Environmental Quality Act 1974).
• To perform any other task as assigned by his/her superior.
• To report any hazard/risk, near-miss and incident in Crystal system.
• Ensure that all Operational Integrity Management System (OIMS) requirements are met.

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• Plan and organize and hunt for new sales
• Manager, monitor and develop additional business activities
• Follow up on day to day business enquiries
• Create sales and follow up on existing/prospect for business
• Maintain and develop growth of Key Accounts
• Anticipate, identify and understand client’s needs; pains and translate into sales opportunities
• Timeliness and accuracy in handling business enquiries
• Maintain awareness and understanding of all SGS services, ensuring full range of SGS services are presented to clients to maximize sales opportunities
• Forward potential opportunities to other Business Lines as appropriate
• At all times, adopt a safe behavior by exercising due regards for the health and safety of SGS employees and clients, in line with SGS Policies and procedures
• At all times, comply with SGS Code of Integrity and Professional Conduct.
• Perform any other responsibilities as assigned by his/her superior
•  

• Responsible for following detailed instruction provided by the Manager/Operations Executives of their section.
• Review of job file prior to inspection ensuring that everything is in order.
• Ensure that the operations or inspections are performed in accordance with the approved procedure or standard/method.
• Prepare all necessary tools, instruments and documentation needed to perform inspection.
• Provide guidance to trainee or junior inspectors when on the job.
• Supervise inspection team when required.
• Check with Port Operations, agents and terminals for arrival and berthing status of vessels.
• Check draft field report and organise report before handing over to Operations Executive.
• Assist in daily operations when required.
• Update Operations Executive on daily basic for operation and highlight any problems encountered during inspection.
• Maintenance on equipment and other apparatus used.
• Bring to the attention to superior of any possible discrepancies during inspection and to take preventive measures.
• Adherence to SGS Health, Safety and Environment (HSE) Policy by uphold a good safety behavior and exercising necessary standard and process when carry out your responsibilities at all times to ensure compliance to the HSE requirements.

Perform any other responsibilities as assigned by your reporting manager and/or Senior Management

• To take lead and involve in the project proposal submission technically and commercially.
• To promote and sell all existing services within I&E Division especially related to Upstream Services.
• To provide technical support to the laboratory as and when required
• To cross sell any other services related to SGS services
• To meet/follow up with customer regularly for the submitted quotation
• To promote and sell in food and environment industries which involve in microbiological testing services.
• To ensure that all customer enquiries are followed-up and closed successfully with the ultimate goal of achieving monthly sales target/KPI.
• Receive, cold-calling and follow-up on inbound and outbound calls enquiries
• To ensure monthly proposal/quotation target is satisfactory achieved or exceeded.
• To meet and achieve monthly sales target set by the I&E Upstream Lab
• To prepare, arrange and coordinate related sample collection, customer visits, meeting, training, seminars, and etc.
• Manage documents control, filing and project deliverables and process signed quotation/proposals.
• To create awareness campaign and upsell of the new services offered by the business lines by visiting to clients and survey result was collected at the end of the meetings.
• Other related customer care activities to ensure customer satisfaction services provided and report back to superior for any improvement for to meet operational excellence of the service offered.
• Adhere to SGS Code of Integrity and client confidentiality agreements.
• At all times, adopt safe behavior by exercising due regard for the health and safety of SGS employees and clients, in line with SGS policies and procedures and maintain a quality and safety awareness culture.
• To comply with all Health, Safety and Environment (HSE) local regulation (Occupational Safety and Health Act 1996, Factory and Machinery Act 1967, Environmental Quality Act 1974).
• To report any hazard/risk, near-miss and incident in Crystal system. 
• Ensure that all Operational Integrity Management System (OIMS) requirements are met.
• Adherence to applicable Quality Management System by exercising necessary standard and process when carry out your responsibilities in executing, fulfilling and ensuring at all times the compliance of the QMS and is fully implemented in accordance to ISO 17020 & MIBAS policy, 17065 & ACB policy and ISO17025 & SAMM policy"(where applicable/required).
• Adherence to SGS Health, Safety and Environment (HSE) Policy by uphold a good safety behavior and exercising necessary standard and process when carry out your responsibilities at all times to ensure compliance to the HSE requirements.
• Perform any other responsibilities as assigned by your reporting manager and/or Senior Management

Perform testing and analysis in accordance with the standard/in-house methods and to comply with QA/QC procedures.

· To ensure timeliness, precision and accuracy of analytical results to meet turnaround time.

· Effective implementation and maintenance of MS ISO/IEC 17025 as well as Group Quality System.

· Adhere to group HSE safety procedures.

· Ensure that information from the clients is kept as strictly confidential and never revealed to the third party.

· Ensure all analytical equipment, apparatus etc are maintained and calibrated as per the required schedule.

· Ensure root-cause of all non-conformities or customer complaints are to be investigated and identified with appropriate corrective and preventive actions.

· To treat proficiency Testing Programmed or Round Robin seriously and make sure the result obtained is most accurate and precise.

· To train, supervise and monitor lab technicians /Junior Staff with assigned test methods and procedures.

· To ensure all controlled quality procedures, test methods and document are kept confidentially and restricted within SGS premise.

· Practice Good Housekeeping and Good Laboratory practice.

· Adherence to SGS Health, Safety and Environment (HSE) Policy by uphold a good safety behavior and exercising necessary standard and process when carry out your responsibilities at all times to ensure compliance to the HSE requirements.

· Perform any other responsibilities as assigned by your reporting manager and/or Senior Management

• Responsible to ensure all projects are executed in high industrial standard and to lead technical development especially in Geochemistry and Enhanced Oil Recovery Related Scope of Works including Digital Solutions & Predictive Modelling.
• Responsible for providing full customer support from project initiation to closure and follow up, whilst promoting business growth.
• Responsible and act as the company Field Analytical Specialist in all technical aspect related to analytical and its related fields including sampling, sample handling, testing, investigation, reporting, advisory/training services to clients etc.
• Lead and execute field job.
• Support laboratory on analytical solutions.
• Attend meetings and do presentations and demo.
• Support Laboratory & Field Services and other business lines (well testing, Environment, and etc)
• Responsible for the training, and technical development of lab and field service staff.
• Identify local talents and build technical competencies to strengthen our market position.
• Identify and recommend procurement of equipment and consumables to meet growing targets.
• Make sure all lab and field data has been screened and evaluated to ensure only high-quality data is issued.
• Troubleshoot lab and field equipment breakdown including repairs where necessary.
• Write and/or review technical field reports prior to final report issuance.
• Attend external & internal training courses as required.
• Develop and oversee the revision and updating of lab and field SOPs and training manuals.
• To comply with all Health, Safety and Environment (HSE) local regulation (Occupational Safety and Health Act 1996, Factory and Machinery Act 1967, Environmental Quality Act 1974).
• To report any hazard/risk, near-miss and incident in Crystal system. 
• Ensure that all Operational Integrity Management System (OIMS) requirements are met.
• Adherence to applicable Quality Management System by exercising necessary standard and process when carry out your responsibilities in executing, fulfilling and ensuring at all times the compliance of the QMS and is fully implemented in accordance to ISO 17020 & MIBAS policy, 17065 & ACB policy and ISO17025, 18001 & SAMM policy"(where applicable/required).
• Adherence to SGS Health, Safety and Environment (HSE) Policy by uphold a good safety behavior and exercising necessary standard and process when carry out your responsibilities at all times to ensure compliance to the HSE requirements.
• Perform any other responsibilities as assigned by your reporting manager and/or Senior Management

PRIMARY RESPONSIBILITIES 

• Manage and follow up on day-to-day customer enquiries, ensuring timely and accurate response. 
• Coordinate and execute scheduled sampling activities in accordance with SGS SOPs and client requirements. 
• Ensure all activities comply with ISO/IEC 17025, SAMM policies, SGS QA/QC system, and GCSC requirements. 
• Support business growth through effective customer engagement and service delivery. 

SPECIFIC RESPONSIBILITIES – CUSTOMER CARE  

• Responsible for sample handling from sample collection to sample registration  
• Maintain and develop Key Accounts, including building long-term customer relationships. 
• Collaborate with internal teams to ensure smooth service delivery. 
• Identify opportunities to promote SGS services and expand business scope. 
• Monitor KPI compliance for response time and service quality. 

SPECIFIC RESPONSIBILITIES – SAMPLING & FIELD OPERATIONS 

• Conduct food, water, swab, and air sampling in accordance with SGS SOPs. 
• Perform hygiene audits based on specified checklists. 
• Ensure proper sample identification, labeling, and documentation. 
• Submit samples to laboratory within required timelines. 
• Ensure timeliness and accuracy in field execution and reporting. 
• Handle customers professionally during onsite activities.