Outbound Call Associate

• Proactive contact and engage customers to gather critical information through survey activities

• Meet and achieve the individual and company’s key performance indicators

• Acquire a strong knowledge of the products and services, culture and processes

• Provide quality customer service and prompt follow-up to customers over the phone and/or email

• Listen to customers’ needs, probe to redirect to the intent of the question and offer alternative solution

• Resolve customer queries efficiently and escalate issues promptly

• Submit regular reports to Team Lead and propose new ideas and strategies to improve work performance

• Other duties as assigned by Team Lead and/or Branch Head

Requirements

• Diploma / NITEC / GCE ‘O' Level or equivalent
• Minimum C5 for English O level
• Preferably with 1 to 2 years of working experience in call centre environment and/or service related industry


Special Knowledge or Skills:
• Pleasant disposition with good communication skills
• Fluency in a second language
• Computer literate and good typing skills

Please submit resumes to john@oaktree.com.sg with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Job Scope

1) Process claim application
2) Checks for disbursement
3) Exception handling and refunds
4) Attend to escalated enquiries on claims
5) Collation of data / information / statistics for regular reporting
6) Provide administrative support
7) Undertake additional tasks as assigned

Requirements

1) At least Diploma holder
2) 1 to 2 years of working experiences (preferably) in processing claims, disbursement and refund
3) Good interpersonal and communicate skills (oral and written)
4) Must uphold strong code of work ethnics and confidentiality of information
5) Detailed and meticulous
6) Able to work under pressure to meet deadlines
7) Good working knowledge of Microsoft Office, especially in using MS Excel

Please submit resumes to john@oaktree.com.sg with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Be Part of Our Success

• Manage all aspects of the project to ensure it is completed on time, within budget and meets all contractual requirements

• Lead and manage the project team

• Able to interpret contract and extract all essential information efficiently to facilitate effective management of project objectives and fulfilments together with the project team

• Identify all contractual system requirements and deliverables and be responsible for managing deliverable timelines for all contractual system designs and reviews

• Analyze and define all project materials and service purchases based on cost optimization and appropriate risk management

• Perform day to day coordination, risk management, liaison, control and supervision of resources including all project team members, sub-contractors, internal and external project related parties and customers to ensure that the project meets its objectives

• Provide regular project reports/updates to customers, internal departments and management

• Monitor all payment milestones to ensure timely billing in accordance to the planned schedule

Qualities We Value

• Degree in Electrical, Electronics, Communications Engineering, or equivalent

• Proven project management experiences (minimum 5 years) in managing medium to large scale projects relating to infrastructure / system integration

• Possesses positive working attitude, innovative problem-solving, critical thinking, presentation and negotiation skills

• Excellent client-facing and internal/external communication skills, self-driven, results and customer-oriented

• Solid organization skills including attention to details and multi-tasking skills

• Technical experience in satellite communications network and equipment preferred

• Experience in delivering projects for the defence sector is highly desired

• Familiarity with the Singapore Government procurement and governance processes will be an added advantage

• Candidates with Project Management Professional (PMP) certification is a plus

• Ability to travel overseas if required

• Working location is in Ang Mo Kio

• Singaporeans only

Please submit resumes to john@oaktree.com.sg with the following

details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

The Job

- Identify & develop guided new job placement and business opportunities by telemarketing, social media marketing and other appropriate means

- Follow up with the client to understand the job and business requirements regarding hiring needs

- Negotiate with the client regarding recruitment terms and conditions

- Search & effectively provide the best candidate using different platforms based on the client's requirement

- Understand the experience of the candidate and manage their expectations

- Build & maintain excellent clients and candidates' relationships

- Ensure that the company's objectives and sales target set are achieved

Requirements:

- At least 'O'/Diploma in Business or in any other field

- Target oriented & sales driven attitude

- Comfortable with commission-based income

- Positive attitude, a strong sense of urgency, self motivated & enjoy challenges

- Keen interest in sales and customer service with a never-say-die attitude

- Good interpersonal skills and communication skills

- Team player and able to work well with all level

Please submit resumes to john@oaktree.com.sg

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

As a trusted Adviser, you carry the responsibility of advising your clients on all wealth matters to ensure that they achieve lifetime financial security and success. As your clients begin to recognise the positive impact you have on their lives, you will know you have succeeded professionally.

As an Adviser, you are a business owner and enjoy independence and the freedom to manage your time. You will benefit from the continuous support of our corporate divisions and Advisory Group Partners who will help you to develop and grow your business, including the support provided to help attain Professional Certifications.

Roles and Responsibilities:

• Be technically and professionally competent in a wide range of comprehensive financial services, with a focus on specialized services
• Provide advisory services on all wealth matters to clients
• Expand the client base and maintain strong relationships with existing clients
• Be ethical and trustworthy, maintaining at all times a high standard of integrity

Essential Skills:

• Be enterprising and industrious with a desire to establish a professional practice in wealth advisory and consulting
• Be a strategic thinker and problem solver with good interpersonal and relationship management skills
• Be able to communicate effectively; explain complex ideas/concepts to the layman with accuracy

Education and Professional Certifications:

• Bachelor’s degree in any discipline
• M5, M8, M8A, M9, M9A preferred (Support will be provided to attain these certifications)

Other Requirements & Pertinent Information:

You will be rewarded with attractive remuneration packages as you help to build a profitable and stable business together if you are willing to work hard.

We welcome fresh graduates and working professionals who has a keen interest for wealth advisory/investments and a desire to help others succeed financially.

We look forward to sharing more about how we can help you build a successful wealth advisory practice.

Kindly submit resumes in MS Word format to john@oaktree.com.sg with the following details:-

• Position applying for
• Current remuneration
• Expected remuneration
• Notice period
• Reason for Leaving

Oaktree Consulting

EA License No : 06C4642
EA Reg No : R1102621

We regret that only shortlisted candidates will be notified

Job Responsibilities

Operates cleaning, polishing and testing equipment

• To polish, glaze and buff different materials of case middle parts and bracelets

• Uses hand tools and different types of cleaning agents

• Maintains targets and deadlines efficiently whilst limiting quality control returns

• Maintenance and change of polishing wheels

• Be able to organisation of personal and team workflow

• Visually distinguishes worn/damaged spare parts and adhere to the spare part

order/return process

• Be able to apply high standards of excellence to every service job with a ‘Right First Time’

attitude in all areas of the department

• Continual development with willingness to improve through constructive communication

and training

• Maintains high standards of workstation tidiness, cleanliness and organisation

• Maintains a precision tool and equipment set to a high standard

• Ensures that all standard operating procedures are strictly adhered to

• Maintains excellence levels of positive communication with colleagues

• Performs the procedure of service support, disassembly, assembly, re-casing

• Performs any other duties as requested by the Management team which are deemed

reasonable and within the capability

• Be able to Observation of workshop and personal safety

Requirements

• ITE Certificate/Diploma in Engineering

• No prior experience required

• Proficiency in basic written & spoken English

• Basic computer knowledge preferred

• Candidates who are keen on training under an apprenticeship

• Work location/hours: Orchard/5-day work week

• Higher starting salaries for candidates with work experience and/or Diploma holders and above

Please submit resumes to john@oaktree.com.sg with the following

details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

This is a 24 x 7 position (Location: Pasir Panjang Terminal(PSA) and HDB sites)

Requirements

• End device (e.g. Readers) installation methodologies andMaintenance Process               

• Participate in maintenance and implementation of projectworks

· Troubleshooting and replacement of faultyelectronics parts                  

• Manage maintenance sites and carry out PM (CentralEquipment) maintenance tasks according to schedule

• Attend to CM services when requested by clients, withinresponse time and system turnaround time

• Ensure system are functional ready and operation aresmooth.

• Assist client in daily operation when system isunavailable

• Attend to client query and request

• Provide with quotation for adhoc service request/ VO worknot within maintenance contract (Optional)

• To carry out A&A work/ VO work for sites duringmaintenance cycle

. Able to read construction drawings include Architecturallayout, Combined services drawings, Penetration requirement drawings,Electrical and Security line drawings (Preferred)

. Plan and design cable routing and equipment shop drawingsas well as updating Installation Drawings for as-built production   (optional)                                                                                

.  Able to co-ordinatesite and installation issues with Consultant, User and other Contractors

. Conduct Testing and Commissioning with Consultant, Userand other Contractors

• Perform software patches/update to the system whennecessary, with guidance from Senior Engineer

• Regular update to client for maintenance status

• Support Contract administration works (reports, ordering,billing milestone, O&M submission, Operation Manual submission, maintenancechecklist etc)

• Manage sub-contractor work schedule and quality of work

• Understanding maintenance and project cycle

• Possess Good initiative and strong communication skill

• Basic Knowledge in Project Management Software suchas  Microsoft Project   (optional)                        .                                         

• Familiarize with Industrial Code Of Practice ( CP Standard& WSH (Work At Height & Safety) (Preferred)               

• Familiarize with Site Installation Approach Methodology

• Customer intimacy skill

• Cost Budgeting knowledge

Technical writing skill

• Able to troubleshoot fault, analyse and resolve fault

• Good knowledge in network and system maintenance andtroubleshooting

Education

'• ITE/Diploma/Degree in E&E/Infocom/Computer Science/MechanicalEngineering/Electrical Engineering

• Preferably with more than 2 years’ experience in relevantsystem implementation

Please submit resumes to john@oaktree.com.sg with the following

details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Job Responsibilities

To perform the traditional / sequential procedure of watch service support, disassembly,

assembly, re-casing

• To maintain target and deadlines efficiently whilst limiting quality control returns

• Visually distinguishing worn / damaged spare parts and adhere to the spare part order /

return process

• Reparation and adjustment of watch calibres to manufacturer specifications / tolerance

• To apply high standards of excellence to every service job with a ‘Right First Time’ attitude

in all areas of the department

• Continual development with the willingness to improve through constructive

communication and training

• Maintain high standards of workstation tidiness, cleanliness and organisation

• Maintain a precision tool and equipment set to a high standard

• Adhere strictly to all standard operating procedures

• Maintaining excellent levels of positive communication with colleagues

• To perform any other duties as requested by the Management team which are deemed

reasonable and within the capability

• Structured on-job training will be provided

Requirements

• ITE Certificate/Diploma in Engineering

• No prior experience required

• Proficiency in basic written & spoken English

• Basic computer knowledge preferred

• Candidates who are keen on training under an apprenticeship

• Work location/hours: Orchard/5-day work week

• Higher starting salaries for candidates with work experience and/or Diploma holders and above

Please submit resumes to john@oaktree.com.sg with the following

details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Job scope:

• General cleaning of residential places in different locations

Qualification and requirement:

• Adaptable and willing to work in a fast-paced environment
• Service oriented and friendly

Please email your complete resume to john@oaktree.com.sg with the following details in MS Word format:

• Position applying for
• Contact (handphone) number
• Current and expected salary
• Date available/ Notice period
• Recent photograph

We regret that only shortlisted candidates will be notified.

John Goh Meng Chye

EA License No: 06C4642

EA Reg No: R1102621

https://employer.jobscentral.com.sg/job/preview/preview?jobid=870159#

Key Duties

• Process confirmed sales orders with accurate data entry
• Support Sales team in customer coordination and follow-ups
• Handle incoming calls and respond to sales enquiries
• Assist clients with order placement and updates
• Liaise with operations team to track job order progress and delivery readiness
• Maintain proper filing and documentation
• Perform general administrative duties and ad hoc tasks as assigned

Requirements

• Proficient in Microsoft Office (Word and Excel)
• Good communication and interpersonal skills
• Meticulous, organised, and resourceful
• Able to work independently with minimal supervision
• Positive attitude, team player, and customer-focused

Apply to: jeffrey@oaktree.com.sg
Contact Person: Jeffrey Chua Kay Hwee
EA License No: 06C4642
EA Reg No: R1110624

Key Duties

• Coordinate and monitor delivery schedules based on site progress to ensure timely material supply
• Verify and amend orders to align with project requirements
• Participate in site discussions to identify and resolve missing items promptly
• Investigate and resolve site-related issues to maintain workflow continuity
• Maintain accurate project records and ensure proper documentation filing systems
• Support project and operational tasks as assigned

Requirements

• Diploma in Civil Engineering, Structural Engineering, Building, or related discipline
• Strong organizational and planning skills with ability to prioritize tasks effectively
• Good communication and interpersonal skills
• Proficient in MS Excel and general computer applications
• Meticulous, detail-oriented, and resourceful
• Positive attitude with strong teamwork and collaboration skills
• Self-motivated, responsible, and proactive in problem-solving

Apply to: jeffrey@oaktree.com.sg
Contact Person: Jeffrey Chua Kay Hwee
EA License No: 06C4642
EA Reg No: R1110624

RESPONSIBILITIES

·       Provide technical and debug assistance included product training.

·       Handle product, technical, warranty, spare parts enquiries and complaints from end-customers, distributors, dealers and e-commerce platform.

·       Study in-warranty claims, compiling of F-Cost report.

·       Monitor quality issues and abnormal defect to make report to factory, take necessary action against warehouse, distributor and factory.

·       Create training materials, technical procedures, service manuals and part guides for distributors.

·       Handle defective unit exchange to end customer, follow up defective unit repair, checking and grading at contractor before return to warehouse.

·       Handle COC renewal, COC and WELS testing and registration for new product.

·       Assist distributor to conduct field test for new products.

·       Support establishment of service management and service centre for local and export market.

REQUIREMENTS

·       Minimum Diploma in Engineering or related discipline

·       Minimum 2 years of experience of experience in consumer electronics after sales management industry.

·       Strong product technical knowledge in home appliances and audio visual.

·       Proficient in MS Office applications.

·       Ability to work under pressure.

Please submit resumes to jason.chow@oaktree.com.sg with the following details in MSWord format:

·      Position applying for

·      Current remuneration

·      Expected remuneration

·      Notice period

Jason Chow Yew Fai

EA License No :       06C4642

EA Reg No :           R25158800

We regret that only shortlisted candidates will be notified.

RESPONSIBILITIES

1)       Operations & Product Management

•         Manage and optimize product listings across all e-commerce platforms to ensure accuracy in information, pricing, and inventory levels.

•         Work closely with the Order Fulfilment team to streamline order processing and ensure timely deliveries to customers.

•         Reconcile platform transactions and resolve discrepancies in collaboration with the Finance department.

2)       Campaign & Promotion Execution

•         Develop and execute compelling sales campaigns and promotions to drive traffic, conversion, and average order value.

•         Plan and manage the end-to-end execution of offline marketing initiatives, such as roadshows.

3)       Customer & Corporate Programs

•         Serve as the primary point for resolving customer inquiries, complaints, returns, and refunds in a timely and brand-positive manner.

•         Own the Corporate Employee Purchase Programme (CEPP), including new account development, onboarding, and database management.

4)       Reporting & Analysis

•         Track and manage the Marketing Fund, including budget monitoring and documentation.

•         Analyze key performance indicators (KPIs), customer behaviour, and competitor activities to identify trends and growth opportunities.

•         Generate regular reports on sales performance, campaign effectiveness, and operational metrics.

REQUIREMENTS

·       Diploma or Bachelor’s degree in Digital Marketing, Business, or a related field.

·       Minimum of 2 years of hands-on experience in e-commerce operations.

·       Proven experience with major e-commerce platforms (e.g., Shopify, WooCommerce, Amazon, Lazada, Shopee).

·       Strong analytical skills with familiarity in Google Analytics or similar tools.

·       Excellent project and time management skills, with a proven ability to prioritize tasks in a fast-paced environment.

·       A problem-solving mindset with a customer-first approach.

·       Outstanding communication and interpersonal skills for effective liaison with internal teams and external partners.

Please submit resumes to jason.chow@oaktree.com.sg with the following details in MS Word format:

·       Position applying for

·       Current remuneration

·       Expected remuneration

·       Notice period

Jason Chow Yew Fai

EA License No :       06C4642

EA Reg No :            R25158800

We regret that only shortlisted candidates will be notified.

Seeking Technical Engineer with service delivery or customer service experience, and skilled in managing service providers.

RESPONSIBILITIES

·       Provide pre-sales support / consultation, responding to customer support requests and queries ina timely and accurate manner

·       Diagnosing and troubleshooting software and hardware problems, and applying the best solutions to resolve technical issues

·       Providing technical assistance for queries and issues related to computer systems, software, and hardware

·       Creating technical documentation and manuals to assist other team members and users

·       Support on new product certifications and renewals

·       Provide support on company’s Warranty Entitlement and Claim system

REQUIREMENTS

·       Bachelor’s degree in Computer Science, I.T., engineering or equivalent

·       Min. 3-5 years hands on experience.

·       Familiar with Microsoft Office applications.

·       Strong problem-solving and analytical abilities.

·       Proficiency in diagnosing hardware, software, and networking issues.

Please submit resumes to jason.chow@oaktree.com.sg with the following details in MSWord format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

Jason Chow Yew Fai

EA License No :       06C4642

EA Reg No :            R25158800

We regret that only shortlisted candidates will be notified.

RESPONSIBILITIES

·       Serve as the primary point of contact for customer enquiries via phone, email, Live Chat, WhatsApp, and walk-in channels, ensuring prompt and professional service delivery.

·       Manage spare parts forecasting, procurement coordination, and usage tracking to maintain optimal inventory levels and minimize stock discrepancies.

·       Liaise closely with factory and internal stakeholders to ensure timely replenishment and accurate order fulfilment.

·       Oversee grading operations, including parts extraction and systematic stocktaking activities.

·       Ensure accurate monthly invoicing for spare parts sales in accordance with company policies and timelines.

·       Prepare and submit weekly operational reports to Management and monthly reports to the Business Unit (BU).

·       Maintain and administer the CRM system, including serial number database updates and model code configuration during new product launches.

·       Drive continuous improvement initiatives, including CRM platform enhancements and process optimization.

·       Manage spare parts packing for customer delivery and self-collection, ensuring accuracy and compliance with documentation requirements.

·       Conduct periodic office spare parts inventory audits to ensure data integrity and inventory accuracy.

REQUIREMENTS

·       Diploma in Business Administration or related discipline.

·       Minimum 2–3 years of relevant experience in spare parts management, aftersales support, or CRM administration.

·       Proficiency in Microsoft Office applications (Excel proficiency preferred).

·       Strong analytical skills with attention to detail and accuracy.

·       Excellent communication and stakeholder management skills.

·       Ability to manage multiple priorities in a fast-paced environment.

·       Continuous improvement mindset with strong problem-solving capability.

Please submit resumes to jason.chow@oaktree.com.sg with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

Jason Chow Yew Fai

EA License No :       06C4642

EA Reg No :            R25158800

We regret that only shortlisted candidates will be notified.