Total 1,358 Manager level F&B / Tourism / Hospitality job vacancies

The General Manager (Restaurant) is responsible for overseeing the overall operations of the restaurant to ensure high-quality food service, customer satisfaction, profitability, and compliance with company policies and standards. The role includes managing staff, inventory, budgets, safety procedures, and customer relations.

Key Responsibilities:

Operational Management

Oversee day-to-day restaurant operations to ensure smooth workflow.

Ensure adherence to food safety regulations, hygiene standards, and company policies.

Monitor dining, kitchen, and service areas to ensure high service quality and cleanliness.

Implement procedures to improve efficiency and reduce operational costs.

Staff Management

Recruit, train, supervise, and evaluate restaurant staff.

Prepare staff schedules and ensure adequate manpower for all shifts.

Conduct regular team meetings and performance reviews.

Promote teamwork, customer service excellence, and positive work culture.

Customer Service

Ensure customer satisfaction through excellent service, quality food, and prompt issue resolution.

Manage customer feedback, inquiries, and complaints professionally.

Maintain strong relations with regular customers and community stakeholders.

Financial Management

Prepare and manage budgets, forecasts, and cost controls.

Review daily sales reports and key performance indicators (KPIs).

Control expenses such as food cost, labor cost, and inventory wastage.

Ensure proper cash handling, billing accuracy, and banking procedures.

Inventory & Procurement

Monitor stock levels and coordinate with vendors for purchasing.

Conduct regular stock checks and maintain proper inventory records.

Ensure quality, freshness, and cost-efficiency of raw materials.

Marketing & Business Development

Implement marketing strategies, promotions, and seasonal menu planning.

Monitor competitors and market trends to maintain business advantage.

Support digital marketing, branding, and customer loyalty initiatives.

Skills & Qualifications:

Diploma or Degree in Hotel Management, Business Administration, or related field.

Minimum 5–7 years of experience in restaurant or hospitality management.

Strong leadership, communication, and interpersonal skills.

Knowledge of food safety laws, POS systems, and operational procedures.

Ability to multitask, solve problems, and work under pressure.

Location: West
Salary: Up to $14K + AWS + VB (Depending on experience)

Job Scope:

1. Lead and oversee the Savoury Application Laboratory, managing projects from initiation through adoption or termination in line with defined technical, quality, and business parameters.

2. Provide strategic and operational leadership to the Savoury Application Team, fostering close collaboration with Flavour R&D, Category, Portfolio to deliver innovation, customer solutions, and new business wins.

3. Define, implement, and monitor measurable KPIs to ensure team performance is aligned with regional and corporate business objectives.

4. Work closely with Portfolio for library updates and improvement projects

5. Act as the first point of contact for Project Management, using project tools for project assignment and monitoring for R&D savoury team.

6. Drive continuous improvement by identifying, evaluating, and implementing new application technologies to enhance or optimize existing processes.

8. Evaluate and recommend new application methods, ingredients, projects, equipment, and technologies, proactively addressing current and potential technical challenges.

9. Lead the introduction, commissioning, troubleshooting, and optimization of application machinery to strengthen prototype processing capabilities.

10. Guide, mentor, and develop technologists to ensure effective project execution, proactive innovation, and smooth project progression.

11. Deliver structured training and coaching to technologists and affiliates on new technologies, equipment, and application methodologies.

12. Act as a regional application consultant, providing technical training, knowledge transfer, and advisory support to affiliates.

13. Ensure application laboratories and equipment are maintained in safe, efficient, and compliant operating condition.

14. Uphold high standards of laboratory housekeeping, safety, and operational discipline.

15. Provide leadership and resources to ensure full compliance with environmental, health, and safety (EHS) management systems, legal requirements, and internal procedures.

16. Promote EHS awareness through training and engagement, maintaining documented evidence of compliance and continuous improvement.

17. Ensure adherence to Group’s Charter of Corporate Behaviour, Code of Conduct, and Employee Handbook requirements.

18. Perform additional job-related duties as required to support business and organizational needs.

Job Requirements:

• Min. Degree in any relevant field
• Min. 6-7 years relevant experience in flavour/ fragrance preferably in savory department
• Have supervisory experience managing a team

Interested applicants please submit their detailed resumes via email to melissa@recruitexpress.com.sg

All applications and personal information received will be treated with the strictest confidence.

Melissa Zhang Zhiqi (Mezzo)
R2197564
Recruit Express Pte Ltd
EA Licence No.: 99C4599

Business Development Manager Job brief

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Manager Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction

• Conduct research to identify new markets and customer needs

• Arrange business meetings with prospective clients

• Promote the company’s products/services addressing or predicting clients’ objectives

• Prepare sales contracts ensuring adherence to law-established rules and guidelines

• Keep records of sales, revenue, invoices etc.

• Provide trustworthy feedback and after-sales support

• Build long-term relationships with new and existing customers

• Develop entry level staff into valuable salespeople

• Developing goals for the development team and business growth and ensuring they are met.

• Training personnel and helping team members develop their skills.

• Finding and developing new markets and improving sales.

• Perform any other duties assigned by the director.

Business Development Manager Requirements and skills

• Proven working experience as a business development manager, sales executive or a relevant role

• Proven sales track record

• Experience in customer support is a plus

• Proficiency in MS Office and CRM software (e.g. Salesforce)

• Proficiency in English

• Market knowledge

• Communication and negotiation skills

• Ability to build rapport

• Time management and planning skills

• BSc/BA in business administration, sales or relevant field

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

General Manager Job Description Template

We are looking for a self-motivated and results-driven general manager to direct and manage our organization's business activities and to develop and implement effective business strategies and programs. The successful candidate for this role should possess excellent communication skills, superior knowledge of business functions, exceptional budgeting, and finance skills, and strong leadership qualities.

General Manager Responsibilities

• Oversee day-to-day operations, assign weekly performance goals and ensure their completion, and accomplish your own goals

• Recruit, onboard, and train high-performing employees to achieve objectives for sales, profitability, and market share

• Develop strategic plan for optimized productivity

• Review and improve organizational effectiveness by developing processes, overseeing employees, establishing a highly motivational work environment, and implementing innovative changes

• Adhere to company standards for excellence and quality

• Seek out opportunities for expansion and growth by developing new business relationships

• Provide guidance and feedback to help others strengthen specific knowledge/skill areas

• Maintain project timelines to ensure tasks are accomplished effectively

• Develop, implement, and maintain budgetary and resource allocation plans

• Delegate responsibilities to the best-qualified employees and enforce all policies, procedures, standards, specifications, guidelines, training programs, and cultural values

• Resolve internal staff conflicts efficiently and to the mutual benefit of all involved

General Manager Required skills and qualifications

• Degree in business management or any related field.

• Good knowledge of different business functions

• Proven success in a managerial role

• Strong decision-making ability

• Excellent communication, collaboration, and delegation skills

• Proven ability to develop and achieve financial plans

• Ability to motivate and lead employees, and hold them accountable

• Strong working knowledge of operational procedures

• Meticulous attention to detail.

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Roles & Responsibilities

• Experience working in nightlife and entertainment industry
• Managing organizational sales by developing business plans that covers sales, revenue and expense controls
• Setting individual sales targets with the sales team
• Tracking sales goals and reporting results as necessary
• Overseeing the activities and performance of the sales team
• Conduct training and coaching for your sales team
• Developing your sales team through motivation, counselling and product knowledge education
• Promoting the organization and products
• Understand our ideal target audience and how they best relate to our products
• Relationship building with new and existing customers
• Provide business development and strategic insight into specific market segments designated by upper management
• Work with management to create and implement sales strategies and policies to develop business in the respective markets
• Knowledge of mandarin dialect is essential as our customer base is primarily mandarin speaking
• Able to work late-night hours up to 3am, including weekends and public holidays

Key Responsibilities

1. Operations Management

Supervise daily restaurant operations to ensure smooth functioning.

Monitor food preparation, hygiene, cleanliness, and safety standards.

Manage reservations, table arrangements, and guest flow.

Ensure compliance with local health, safety, and licensing regulations.

2. Customer Service

Ensure high-quality customer service and guest satisfaction.

Handle customer complaints, feedback, and special requests professionally.

Maintain a welcoming and pleasant dining environment.

3. Staff Management

Recruit, train, supervise, and schedule restaurant staff.

Conduct staff briefings, performance reviews, and provide coaching.

Ensure all staff follow service standards and SOPs.

4. Financial & Inventory Management

Monitor daily sales, cash handling, and POS operations.

Manage budgets, cost control, food wastage, and profitability.

Oversee purchasing, inventory checks, and stock control.

5. Menu & Quality Control

Work with chefs on menu planning, promotions, and seasonal items.

Ensure food quality, presentation, and portion consistency.

Implement quality improvement initiatives.

6. Marketing & Promotion

Support promotions, events, online marketing, and customer engagement.

Monitor online reviews and maintain a positive brand image.

7. Reporting

Prepare daily/weekly operational and financial reports.

Report issues, maintenance needs, and improvement plans to management.

Skills & Qualifications

Diploma/Degree in Hospitality, F&B Management, or relevant field.

3–5 years of experience in restaurant or F&B management.

Strong leadership, communication, and customer service skills.

Knowledge of food safety, hygiene standards, and operations.

Ability to work in fast-paced environments and handle pressure.

Good knowledge of inventory and cost control.

Key Responsibilities

1. Operations Management

Supervise daily restaurant operations to ensure smooth functioning.

Monitor food preparation, hygiene, cleanliness, and safety standards.

Manage reservations, table arrangements, and guest flow.

Ensure compliance with local health, safety, and licensing regulations.

2. Customer Service

Ensure high-quality customer service and guest satisfaction.

Handle customer complaints, feedback, and special requests professionally.

Maintain a welcoming and pleasant dining environment.

3. Staff Management

Recruit, train, supervise, and schedule restaurant staff.

Conduct staff briefings, performance reviews, and provide coaching.

Ensure all staff follow service standards and SOPs.

4. Financial & Inventory Management

Monitor daily sales, cash handling, and POS operations.

Manage budgets, cost control, food wastage, and profitability.

Oversee purchasing, inventory checks, and stock control.

5. Menu & Quality Control

Work with chefs on menu planning, promotions, and seasonal items.

Ensure food quality, presentation, and portion consistency.

Implement quality improvement initiatives.

6. Marketing & Promotion

Support promotions, events, online marketing, and customer engagement.

Monitor online reviews and maintain a positive brand image.

7. Reporting

Prepare daily/weekly operational and financial reports.

Report issues, maintenance needs, and improvement plans to management.

Skills & Qualifications

Diploma/Degree in Hospitality, F&B Management, or relevant field.

3–5 years of experience in restaurant or F&B management.

Strong leadership, communication, and customer service skills.

Knowledge of food safety, hygiene standards, and operations.

Ability to work in fast-paced environments and handle pressure.

Good knowledge of inventory and cost control.

Roles & Responsibilities

• Must have prior experience in the nightlife and entertainment industry
• Responsible for the day-to-day management of performers
• Managing and overseeing all aspects of an event, from start to finish
• Negotiating contracts to secure performers for events
• Coordinating with vendors to ensure that all services are provided as agreed upon and within budget
• Making sure that all operations run smoothly, including scheduling rehearsals and performances and making sure that all technical elements are working properly
• Overseeing marketing efforts such as creating advertisements or organizing promotional events
• Help to develop and implement marketing strategies that reach target audiences through all channels, including print and digital advertising, social media campaigns, live events and public relations campaigns
• Managing the budget and working with event planners, designers, and other professionals to create an event that is within the budget guidelines
• Interact with customers for feedback on customer satisfaction and make necessary improvements
• Must have a strong repertoire of mandarin songs. Knowledge of mandarin dialects is essential
• Able to work late-night hours up to 3am, including weekends and public holidays

At Guzman y Gomez, we believe in authentic flavors and the power of food to bring people together. As the Restaurant Manager at GYG, you will lead the charge in overseeing daily operations. You will empower the team through coaching and training, while managing your restaurant's P&L. Your role will see you maintaining the highest standards of quality, adhering to all procedures, while embodying the GYG spirit. 

What's in it for me?  

So much! Check out some of the benefits below:  

• Competitive salary + bonus structure  
• Flexible rosters and employment stability  - talk to us about what work life balance means to you
• Opportunities for advancing your leadership abilities – level up to Area Management and beyond
• A comprehensive training program and support to set you up for success 
• Heavily discounted GYG meals 
• Free and comfortable GYG uniforms and exclusive merch 
• Annual Restaurant Managers summit –  enjoy days of connecting, networking and sharing with leaders from across the country!
• Cultural celebrations including Day of the Dead & Cinco de Mayo to name a few
• The chance to join our Hola Central team or become a Franchisee!

We appreciate diverse experience, but specifically we are looking for candidates that have:  

• Demonstrated leadership experience in a fast-paced, high-energy setting  
• Strong financial and commercial acumen, with the ability to identify sales and P&L opportunities and collaborate on actionable strategies with the team
• Previous success in meeting KPI’s
• Proven track record of delivering outstanding customer service  
• Exceptional interpersonal and communication skills 
• This role could be for anyone of our Resturant Locations across newcastle and lake Maqcuarie region

Click the "I'm Interested" button to express your interest in joining our team!  

We’re committed to providing a safe and secure environment for our team and guests. To support this commitment, we may conduct background checks including Police Checks and employment verification as part of our recruitment process. 

Job Title: Hotel Sales Manager – India

 Reporting To: Vice President Operations – Asia Pacific
Location: Gurugram, India.

Role Overview

The Hotel Sales Manager will be responsible for driving membership sales, revenue growth, and customer engagement across partner hotels in India. This role focuses on on-ground sales execution, relationship building with hotel teams, and delivering exceptional guest experiences that convert into membership sales.

Key Responsibilities

1. Sales & Revenue Generation

• Drive sales of membership programs (e.g., ALL Plus / Explorer)

• Achieve monthly and quarterly sales targets

• Maximize conversion rates through effective guest interactions

• Identify upselling and cross-selling opportunities within hotel environments
   

2. Guest Engagement & Conversion

• Engage directly with hotel guests to present membership benefits

• Deliver personalized sales pitches tailored to guest profiles

• Handle objections confidently and close sales effectively

• Ensure a premium and consultative sales experience
   

3. Hotel Relationship Management

• Build strong relationships with hotel staff and management

• Collaborate with front office, F&B, and reservations teams for lead generation

• Conduct regular training and refreshers for hotel teams on membership benefits

• Ensure alignment between hotel operations and sales objectives

4. On-ground Activation & Promotions

• Execute in-hotel sales activations, booths, and promotional campaigns

• Support marketing initiatives to increase visibility and engagement

• Ensure proper branding and positioning within hotel premises
   

5. Reporting & Performance Tracking

• Track daily sales performance and conversion metrics

• Maintain accurate records of guest interactions and sales pipeline

• Share insights and feedback with leadership to improve strategy
   

Key Skills & Competencies

• Strong sales and negotiation skills

• Excellent communication (English + regional language preferred)

• Customer-centric mindset with high emotional intelligence

• Ability to handle objections and close deals effectively

• Relationship-building and stakeholder management

• Self-driven, target-oriented, and resilient
   

Experience & Qualifications

• 2–5 years of experience in sales (hospitality, membership, or luxury retail preferred)

• Background in hotel operations, guest relations, or telesales is a plus

• Graduate in any discipline (Hospitality/Business preferred)
   

Success Metrics (KPIs)

• Monthly sales target achievement

• Conversion rate (%)

• Revenue generated per hotel

• Guest satisfaction during interaction

• Hotel engagement and collaboration score

What Success Looks Like in This Role

• Consistently exceeding sales targets

• Building strong hotel partnerships

• Delivering a premium guest experience

• Driving repeatable and scalable sales practices

Roles & Responsibilities

Duties

1) Washing and Cutting of vegetables

2) Cutting and marination of meat

3) Cooking of food (stir fry, deep fry, steaming)

3) Maintenance of all kitchen equipment

4) Maintain kitchen hygiene & cleanliness

5) Manage kitchen staff

6) Daily stock take and ordering

7) Checking of invoices and goods upon arrival

Beirut Grill is a Lebanese restaurant in the historic Bussorah Street area and are looking for a Restaurant Manager to lead our team. The Restaurant Manager will be responsible for overseeing daily operations, managing staff, and ensuring an exceptional dining experience for our customers.

Responsibilities:

• Manage all aspects of daily restaurant operations, including inventory management, staff scheduling, and financial reporting
• Train, supervise, and mentor staff to ensure excellent customer service and efficient operations
• Develop and implement policies and procedures to ensure efficient and effective operations
• Monitor and maintain restaurant cleanliness and sanitation standards
• Ensure compliance with health and safety regulations
• Work with the chef to develop and maintain menu offerings and specials
• Build and maintain relationships with customers and the local community to ensure repeat business and positive word-of-mouth marketing
• Manage budgets and financial reporting, including analyzing P&L statements and making necessary adjustments to improve profitability
• Other duties as assigned

Requirements:

• Minimum of 3 years of experience in restaurant management or a related field
• Strong leadership and team management skills
• Excellent communication and interpersonal skills
• Strong organizational and time-management skills
• Experience with financial reporting and P&L analysis
• Knowledge of food and beverage industry regulations and best practices
• Familiarity with restaurant management software and POS systems
• Must be able to work flexible hours, including evenings, weekends, and holidays

We offer competitive compensation packages and opportunities for growth within our company. If you are a dynamic, results-driven individual with a passion for the food and beverage industry, please submit your resume for consideration

Job Overview

As the Cluster Executive/Assistant Manager, Marketing, you will assist in driving marketing effectiveness across two hotels, focusing on brand awareness, revenue generation, and public relations activities. You will work closely with the Cluster Marketing Lead to execute campaigns, manage digital and social media initiatives, and support the cluster’s restaurants & bars marketing efforts. This role is ideal for a self-starter with 1–4years of marketing experience looking to grow in the hospitality industry.

Duties& Responsibilities

Marketing

• Assist in executing the annual marketing calendar to ensure consistent messaging across all touchpoints with a focus on revenue generation.
• Support the implementation of property-wide campaigns and packages to meet brand targets and maximize ROI.
• Help manage and track the annual marketing budget, ensuring efficient use of funds.
• Coordinate with external partners and stakeholders to support win-win collaborations.
• Ensure all local marketing materials reflect brand voice and adhere to IHG brand standards.
• Assist the marketing team in executing social/digital activities and monitoring guest experience via tools like Medallia.
• Collaborate with Revenue and F&B teams to identify business needs and co-develop targeted campaigns to drive demand during need periods
• Identify and execute cluster-level marketing opportunities to maximise cross-property exposure and shared resources
• Support the optimisation of guest-facing digital & physical touchpoints across the guest journey

Public Relations

• Support the execution of PR programmes including media drops, tastings, VIP/media events, press releases, and media alerts.
• Help build and maintain a network of consumer and trade media contacts.
• Assist in coordinating media familiarization trips and visits.
• Maintain media clipping files and track earned media placements.

Performance Marketing

• Support the analysis of paid search, display, remarketing, and metasearch campaigns.
• Assist in executing strategies for bid optimisation, creative testing, and keyword/ad copy optimisation.
• Help drive brand awareness online and generate leads/revenue for the booking engine.
• Monitor KPIs to ensure ROI targets are met for paid media.
• Support in-house campaign management for metasearch channels.
• Assist in measuring and reporting digital activity performance.
• Analyse campaign data and market trends to provide actionable insights and recommendations for continuous improvement
• Support alignment of digital campaigns with commercial priorities

Content Marketing

• Help strengthen customer relationships through social and earned media monitoring.
• Assist in developing and implementing KOL outreach programmes for Singapore and key source markets.
• Support the social media editorial calendar and posting schedule.
• Assist in copywriting eDMs and digital collaterals.
• Support IHG Rewards activations, tracking, and submissions.

Accountability

Reports to the Cluster Marketing Lead and works closely with other members of the Cluster Marketing Team, as well as the wider Hotel teams i.e. F&B, Front Office. Interacts with guests, media representatives, influencers/KOLs, brand partners, event organisers, and community stakeholders.

The statements in this job description are intended to represent the key duties and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job.

JOB DESCRIPTIONS:

• To be responsible for the entire operations and supervision of a team of service staff assigned and co-coordinate with the kitchen and stewarding to ensure a smooth and efficient services
• Responsible for leading and managing restaurant and coordinating daily restaurant management operations
• Train new and current employees on proper customer service practices, banquet service procedures and standards.
• Fully understand the concept of the restaurant and being able to act as a guardian in terms of service provided, food and beverages served and the guidance of the team.
• To be responsible for performing opening and closing duties and responsible for other duties as and when required.
• Review order dockets to guarantee correct and efficient preparations for orders received to present the accurate final bill to customers and process payment
• Perform shift closing on the Point of Sales terminal, tally cash and credit card settlements
• To bring up restaurant marketing strategies and regularly review product quality and research new vendors and recommend ways to reach a broader audience such as discounts and social media promotions
• Establishes rapport with guests to build guest loyalty and respond efficiently and accurately to restaurant customer complaints/feedback
• Ensure compliance with sanitation and safety regulations and ensure that the whole restaurant is always kept clean, organized, and presentable at all times

JOB REQUIREMENTS:

• Must have experience in working for Indian restaurants as a manager
• Preferably with experience in food packaging and distribution network through various channels
• Comprehensive knowledge of Indian cuisines (Vegetarian & Non-Vegetarian) is highly preferred
• Able to identify dishes or wide knowledge of Indian / Bangladesh food
• Understand Indian Food culture and techniques
• Preferably with Class 3 Driving Licence
• Willing to do rotating shift
• Able to work long hours and available especially on weekends and public holidays in line with business needs, the flexibility to work late evenings with prolonged period of standing (strictly off day on weekdays)
• Ability to work under pressure and fit into work culture
• Ability to remain calm and make quick decisions under stressful circumstances
• Good interpersonal skills and able to interface with all levels, internally and externally, in a professional and responsive manner.
• Ability to thrive in a fast-paced environment and complete tasks responsibly and able to multi-task
• Strive towards meeting/exceeding sales goals and monthly sales target
• Customer-focused, with excellent written and verbal communication, networking and negotiation skills

Job Details:

· Work Week: 5.5 days per week

· Work Hours: 11am - 11pm (1hour 45min break)

· Lunch & Dinner provided

· Gross Salary Range: $3,000 - $5,000

· Locations: Many outlets in Singapore

Job Scope:

· Clearing Customer Tables

· Daily Housekeeping

· Topping up Drinks / Soup

· Attend to Customers’ needs

· Managing of staff

· Managing outlet

Job Requirements:

· Strong communication, interpersonal and management skills.

· Passionate in providing excellent management and interpersonal skills.

· Able to work independently and in a team.