Total 14,072 Customer Service job vacancies

Order Planning / Order Management Responsibilities:​​​​​​

• Liaise with customers on orders loading and fulfillment with effective coordination between internal and external parties.
• Contribute to Supply Availability Dashboard: Report FG availability & production/material issues.
• Regularly review materials & capacity situation with VS-LOP planners, identify potential restrictions.
• Drive backlog reduction & communicate recovery plan to BU/LOG, PT/LOP & SC.
• Track and analyze customer demand trend and forecast accuracy for inventory control.
• Validate forecast with respective regions or CSO against RPP/CAPL.
• Drive BU/LOG for Midterm Forecast (MTP) in system to enable resource planning in the plant.
• Prepare and share weekly order list.
• Track and report the daily schedule vs. production actual output.
• Set priorities in sales orders and work closely with shipping department on urgent FG shipments.
• Arrange and lead Supply Validation (SV) Meeting with BU to review mid/long term RPP vs customer forecast.
• Lead routine conference call with customers.
• Engage and work with project team on new project ramp up, master data set up in system.
• Monitor forecast and order loading for new products & products under ramp down or phase out plan.
• Work with BU/LOG to coordinate return FG from IDC/RDCs/LDCs.
• Work closely with other functional team and review opportunities for continuous improvement and business improvements.
• Work closely with logistic team on shipment arrangement.
• Support quarterly CAPL analysis activity.
• Support and prepare management reports (including BPS related) as and when necessary.
• Manage, control & minimize outbound air freight.
• Track & analyze delivery relevant KPIs – Eg. SL1, LT0, AQ.

Inventory Planning in IDC/RDC warehouse:

• Review daily replenishment status in IDC/RDC/LDC & early warning reports, discuss measures to resolve bottleneck situation together with BU/LOG, PT/LOP & SC.
• In bottleneck situation, liaise with BU/LOG on allocation plan.
• Track & analyze FG inventory TCT for selected A-items.
• Set up material master for new SKUs in P13 & add*One.
• Handle PO & outbound delivery for Marketing & Sales samples.

Supporting role:

• Attend & contribute in VS Daily Delivery Meeting (DDM) to review delivery issues & align priority.
• Attend & contribute in Plant Delivery Meeting (DM).
• Contribute on PPT system / departmental improvement activities.
• Ad-hoc tasks as requested by Superior.

Key Responsibilities

• System Architecture & Setup: Lead the end-to-end setup of new operational systems (e.g., ticketing platforms, telephony entities, CRM environments). Responsible for system configuration, data mapping, integrations, and deployment.
• System Maintenance & Administration: Manage the daily administration of core CX systems, including ticketing, telephony/VoIP, and CRM platforms (e.g., Zendesk). Monitor ticketing workflows, automation rules, user access permissions, system configurations, and operational performance while supporting data extraction and reporting requirements.
• Workflow Automation: Develop and maintain automation solutions, scripts, and system workflows to streamline operational processes and improve efficiency across the department.
• Technical Stack Ownership: Act as the system owner for core CX tools (Ticketing, Telephony/VoIP, CRM, and Help Desk platforms), ensuring seamless integrations via APIs, webhooks, and third-party services.
• Data Validation & Reporting: Extract, analyze, and validate system data, logs, and operational metrics to measure performance, identify improvement opportunities, and support business decision-making.
• Process & System Optimization: Continuously evaluate customer service workflows, system utilization, and operational processes, recommending enhancements to improve efficiency, scalability, and user experience.

• Bachelor's Degree in Information Technology, Computer Science, Information Systems, Business Analytics, or a related field.
• 2–5 years of experience in Customer Service Systems, CRM Administration, Technical Operations, System Support, or related roles.
• Hands-on experience administering customer service platforms such as Zendesk, or similar ticketing/CRM systems.
• Familiarity with customer service workflows, ticket lifecycle management, and operational processes.
• Experience managing user access, system configurations, workflow automation, and system maintenance activities.
• Experience extracting and analyzing system data for reporting and operational insights.
• Strong problem-solving skills with the ability to troubleshoot system and workflow issues.

What we can offer you:

• Life Insurances
• Team Building

Customer Service Officer (Enrichment Centre)
Working days & hours : 5 days (Inclusive of both weekends)
Weekday (1230PM - 930PM)
weekend (830AM - 630PM)
Working location (Current Hiring): 

• Toa Payoh
• Tampines 

(Willing to relocate to other branches due to work exigencies)
Salary: $2650 - $3500 

Job Responsibilities: 

Sales and Customer Service

• Explain our courses, education philosophy and pedagogy to potential customers. 
• Promote centre programmes to potential and existing customers
• Build relationships with our customers
• Handle phone and email queries effectively and promptly
• Perform and manage sales transaction effectively and promptly

Administrative Duties

• Arrange replacement lessons for students, and appointments for parents, Centre
• Management or teachers. 
• Responsible for center's inventory and simple logistics
• Other administrative and ad hoc duties, e.g. filing documents

Requirement:

• Have minimum GCE 'A' levels or Diploma qualifications.
• Possess at least 2 year of relevant work experience in customer service-related job roles, preferably in enrichment centers settings.
• Proficient in MacBook and G-Suites (e.g. Drive, Gmail, Docs, and Sheets).
• Open to be deployed at other centers due to work exigencies

WhatsApp me your resume for quicker processing! ☺️

WhatsApp: https://wa.me/6584067823 (Shiro)

SHEE YOKE RU|R26161758 | The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Our client is a Germany MNC . Due to business needs, they are now recruiting a Key Account Manager to be part of their Team for ongoing transformation projects. They are located in the Central - easily accessible.

Responsibilities:

• Drive overall sales performance by achieving sales targets while ensuring budget control and profitability
• Partner closely with retailers and distributors to formulate and implement long-term business growth strategies
• Plan and execute effective sales and trade marketing initiatives
• Work collaboratively with the marketing team to align trade and above-the-line activities with business objectives
• Lead negotiations on contracts, pricing structures, and trading terms
• Evaluate and analyze the effectiveness and ROI of sales and marketing campaigns
• Prepare and monitor sales forecasts to support market demand planning
• Oversee demand planning and inventory movement to ensure smooth operations
• Prepare monthly sales reports and provide insights on sales performance
• Identify business opportunities and gaps to drive continuous growth

Requirements:

• 5 years of relevant sales experience
• Experience in FMCG or pharmaceutical industry is bonus
• Experience working with distributors/modern trade channels

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.
We regret that only shortlisted candidate will be notified.

Email Address: jobs@recruitpedia.sg

Recruitpedia Pte. Ltd.
EA License No: 19C9682
EA Personnel No: R25157233 (Loh Pooi Keng)

A Sales Advisor is responsible for delivering the best customer experience that contributes to the store’s sales and profit. As a Sales Advisor, you’ll always put customers first, offer assistance, and share your product and fashion knowledge. You’ll create an environment that is easy for customers to shop through store operations and great garment care. You will also share your knowledge and skills with your colleagues, offering help where needed to build a positive working environment.

Key Responsibilities

• Provide great customer experience.
• Fold, hang, display, and merchandise garments to maximize selling opportunities.
• Actively process, stock and replenish garments on the sales floor and in the stock room.
• Open, unpack, and label merchandise with security tags.
• Support customer purchases and returns in the register.

Time and Work Location - 9.30am to 7pm at Depot Road

To deliver excellent service quality at service counters which handle customer registrations and processing, enquiries and requests in accordance to service standards, processes and policies.

The individual is responsible to provide consistent and excellent quality services to the visitors, which may include VIP visitors, and to achieve service standards for frontline customer services.

Key responsibilities and functions include:

1. Receive and welcome the visitors with a polite and cheerful disposition
2. Register and enroll visitors facial recognition efficiently and accurately
3. Provide efficient queue management and crowd control where needed
4. Protect and maintain accurate and updated visitor records according to PDPA requirements
5. Key management including issue, return and accounting for all keys on a daily basis
6. Able to multitask and to work fast
7. Respond and explain appropriately to public enquiries and requests according to guidelines and policies.
8. Monitor attendance and prepare report as needed.
9. Comply and adhere to SOPs, policies, guidelines and processes
10. Flexibility to change roster should there be a need to.
11. Manage records, documents and files in support of required activities for pre-enlistment. This would include organising and updating records and files, scanning and uploading of documents to system.
12. To participate in digitisation exercises, organising files and documents as necessary.

• Track record for excellent Customer Service
• Able to learn quickly and adapt to changes.
• Good interpersonal and communication skills
• Good command of English (written and spoken).
• IT savvy and familiar with common software.
• WSQ certification in customer service is an advantage

Job Description 
 

• Take charge of entire clinical nursing practice in a Senior Care Centre 

• Take charge of nursing care for elderly clients; including fall risks and hospitalization processes    

• Take charge of medical procedures in an outbreak of infectious diseases 

• Conduct client assessments during admissions and periodic reviews   

• Participate in multidisciplinary case discussions  

• Oversee adequacy of medical supplies and equipment 

Job Requirements and Qualifications: 

• Diploma in Nursing – Registered with the Singapore Nursing Board  

• Minimum 5 years of nursing experience in a hospital or eldercare setting 

• Good communication and interpersonal skill  

• Experience in caring for elderly clients and those with dementia 

• Possess a passionate disposition to care for frail seniors 

• Be able to conduct care programmes for seniors; e.g. daily news/healthcare reviews/cooking therapy/art & craft/singing/dancing, remininiscence therapy; etc. 
  

  Please send your resume in MS WORD apply via APPLY NOW indicating your current and expected salary.

  We regret that only shortlisted candidates will be notified.

  Note: In compliance with Personal Data Protection guidelines, we do not require indication of your NRIC or Foreign Identification numbers in your CV/Job Application Form. Your CV and/or Job Application will be retained for a period of 1 year, and we will respectfully destroy these documents thereafter (in the event your job application is unsuccessful).
  

  “This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”). 

  e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

  By applying for this role, you consent to PCF Sparkle Care’s PDPA and e2i’s PDPA.”

Customer Service Executive (Sea freight)

5 days, 8.45am-6pm, 1 half Sat (9.30am-12pm) once in every 3 months

Salary: $2800- $3200, open to negotiate depends on experience

Location: Jalan Pemimpin, Singapore 577177 (Marymount)

Responsibilities:

• Provide support to the sales department
• Coordinate between customers, transporters, warehouses, and internal teams
• Prepare documentation for import, export, transshipment, and delivery order (D/O) release
• Verify all related costs and charges
• Handle customer enquiries on freight rates, shipment tracking, and related matters
• Liaise with overseas agents and customers to ensure smooth shipment processes

Requirements:

• Min 1-2 years of working experience in freight forwarding is required for this position.

Cheong Yeat Long | R25145358

The Supreme HR Advisory Pte Ltd | EA 14C7279

• Salary: Range: $2,000 - $2,400 
• Working Days: 5 days, Monday to Friday
• Working Hours: 8.30am to 5.30pm
• Location: West – Jurong East / Toh Guan

Responsibilities:

• Respond to scheduled and unscheduled maintenance service requests at customer premises.
• Troubleshoot and repair system abnormalities during maintenance service calls.
• Perform maintenance service in accordance with Company Service Agreements.
• Supervise and control subcontractors’ work quality for maintenance works.
• Provide technical support to other departments’ staff.
• Perform other duties as assigned.

Requirements:

• Possess at least a Nitec or Higher Nitec in Electronic or Electrical Engineering
• 1–2 years’ relevant experience in service and maintenance of alarm, card access and CCTV systems.
• WSQ certifications such as Building Construction Safety Supervisor, Work-at-Height and Risk Management will be an added advantage

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

Monthly reconciliation of bank accounts using Xero
Managing HR functions including recruitment
Manage timesheets administration and payroll processing

Candidate must possess
Detailed oriented, organized, independent, reliable, resourceful, willing to learn and adapt, and a good team player, strong multitasking and prioritization skill
Proficient in MS Office

Working hours 9-6pm Mondays-Fridays
Salary: $12-$14 per hour

Contact Chan @ 87161632 for interview

Job Description

As a member and contributor of the Strategy and Innovation Office (SIO) team, you will lead and drive strategic planning and policy development, distilling insights in consultation with SNEC and SingHealth’s senior management and MOH to determine and prioritise short, mid and long-term strategies for sustained growth of SNEC as the flagship national eye centre catering to the eye care needs of more than 50% of our population.

You will lead and formulate strategic plans and engagement using various strategy development frameworks. You will also communicate the strategy development process, lead engagement with various levels of staff in the formulation of the strategy, encourage the integration of workflows and lead ad-hoc projects that will support and drive the centre’s strategies. You are also required also provide secretariat support for key management meetings and retreats to discuss ideas and initiatives, and co-ordinate overall strategic policies and directions to ensure congruence.

Corporate and Eye Care Strategy Planning and Development

• Lead and drive the end-to-end development of and engagement for the centre’s strategic plans and initiatives to ensure that they are robust, coherent and well-articulated.

• Support the implementation of the Enterprise Strategic Plan (ESP) by conceptualising initiatives, establishing execution frameworks, and developing monitoring mechanisms to track and report progress against planned deliverables. Continually monitor the healthcare and business landscape; conduct structured horizon scanning activities, including facilitating discussions on emerging healthcare trends and their implications, and developing thematic analyses to support strategic environmental scanning. Perform and integrate research, leveraging on internal and external data with ground-sensing and overarching national policies.

• Evaluate and analysis findings to identify new and emerging market opportunities, issues and challenges in the local and global environment.

• Organise seminars and events on review of ESP, emerging trends, cross-sector learning in relation to the ESP and organize learning journeys for management to other organisations.

• Facilitate the development and coordination of actionable implementation plans (short, medium and long term) aligned with the overall strategies.

• Engage stakeholders and decision-makers and communicate policy and other considerations, strategies and plans, and intended outcomes clearly and convincingly.

• Develop and execute strategic communications plans, including publications such as ESP E-Bulletins and Future Sights Reports, to maintain regular engagement and communications cadence with stakeholders

• Prepare and present strategy papers and presentations.

• Support the development of regular performance reports for management as well as facilitating cross-functional performance reviews for the leadership.

Strategic Relations/Partnership Management

• Provide oversight and guidance on strategic relations/partnership with external parties.

• Lead, develop and drive engagement on policies, procedures and process flow for review and approval of formalisation of strategic relations/partnership, including via MOUs, agreements and/or contracts.

• Monitor and track outcomes, deliverables, and status (renewal or cessation) of strategic relations/partnership, including via MOUs, agreements and/or contracts.

Population Health and Capitation Steering Committee (PHCSC)

• Review eye population health strategy and related workstreams.

• Ensure effective meeting management and succinct minutes of meeting, preparation of management reports and presentation slides.

• Follow-up on key action items (by stakeholders) to ensure they are closed and completed.

• Ensure strategic follow-through, propose systematic agenda management, and enhance committee knowledge through relevant insights sharing

Secretariat responsibilities

• Develop and maintain an efficient format for key leadership meetings.

• Provide timely summary of work plan implementation for HoD’s review.

• Ensure effective meeting management and succinct minutes of meeting, preparation of management reports and presentation slides.

• Follow-up on key action items (by stakeholders) to ensure they are closed and completed.

• Ensure strategic follow-through, propose systematic agenda management, and enhance committee knowledge through relevant insights sharing.

Job Requirements

• Bachelor's degree in Strategy, Business, Corporate Finance, Information Systems, or related field.

• At least 8 years’ of relevant work experience in corporate and healthcare strategic planning and development, business and management consulting, corporate planning, organizational development, finance, research and analysis or similar fields.

• Experience in supporting the senior management in to reviewing and formulating strategies/policies.

• Resourceful and a strong team player with excellent planning and analytical skills, as well as able to work well independently.   

• Strong achievement motivation, resilient, has a growth mindset, able to learn and adapt quickly. Enjoys problem solving, comfortable to navigate ambiguities and uncertainties.  Willingness to challenge boundaries and explore new experiences.

• Skilled and effective communicator (verbal, business writing, and presentation), possesses facilitation skills tailored to different groups of stakeholders and able to engage stakeholders of all levels.  Ability to distill concepts and communicate them in a concise, digestible and coherent manner.

• Proficient in leveraging digital and AI tools to enhance productivity and quality of deliverables and output.

• Highly numerate, with financial modeling knowledge preferred.  Data driven and comfortable in gathering, examining and analyzing data and deriving useful patterns, insights and translating them into actionable plans and strategies to guide decision making with strong business acumen and grounding in business operations.

• Relevant experience in healthcare and innovation-related fields would be an advantage.

About Us

Woodlands Hospital is a next generation healthcare systemdesigned to meet the future of care. As an integrated acute and communityhospital with specialist outpatient clinics and innovative care models, wedeliver person centred, connected and seamless care—extending far beyondtraditional hospital walls.

Our mission is to redefine healthcare for an ageing anddiverse population through digital innovation, personalized care, and strongpatient relationships while strengthening preventive and integrated care in thecommunity. Guided by teamwork, service excellence and sustainability, we arebuilding a healthier future for all.

Why This Role Matters

We are seeking an Operations Executive to play a criticalrole in enabling effective clinical service planning, operations, and deliveryacross Woodlands Health. You will be part of a high performing, engagedoperating environment where teams are empowered to deliver safe, efficient, andpatient centred care. As part of the operations team, you will translateorganisational strategy into effective operational execution to meet thehospital’s goals. You will support initiatives that enhance care quality, servicevalue, and patient experience across the OT, Endoscopy and SOC facilities andClinical Operations (surgery) services supported by this Enterprise.

This is more than an administrative or coordination role. Asa trusted partner to clinical leaders, you will help translate populationhealth needs and clinical strategy into well planned, resilient, and futureready services—supporting clinicians, nurses to ensure operational excellenceacross the care continuum.

Key Responsibilities

Support Care Services Planning & Development

• Support the analysis of population health needs within theWH catchment area to inform clinical services planning and population healthstrategies.

• Partner clinical leaders to identify, develop, andimplement clinical services aligned with projected demand and organisationalpriorities.

• Work closely with clinical leads to define servicerequirements, workload projections, and capacity considerations.

• Support the design and implementation of innovative andintegrated care delivery models across settings.

Support Facility and Clinical Operations

• Ensure that facilities, equipment, and instrumentationmeet clinical needs, standardisation norms, and regulatory compliance.

• Support planning and procurement of clinical equipment andinstruments in line with approved service requirements.

• Use data to support the development of clinical servicesand optimize efficiency of facilities.

Governance, Planning & Department Support

• Prepare and support clinical programme approval papers andwork with clinicians to operationalize these programmes for patient care.

• Prepare and support equipment procurement approval papers,tender documentation, and legal submissions related to clinical operations.

• Support annual enterprise and division work plans,budgeting exercises, and required submissions .

• Develop, maintain, and update departmental policies andwork instructions, and serve as a resource for onboarding new staff.

General Responsibilities

• Perform additional duties as assigned by the Chief/Head ofClinical Department and Director, Elective Care Enterprise.

• Support meetings, initiatives, and projects as assigned.

What You Bring

Qualifications & Experience

• University degree.

• At least 2 years of relevant experience in operations,healthcare services, or a similar environment is advantageous but notessential.

• Healthcare experience is advantageous but not essential.

Skills & Attributes

• Strong planning, organisation, and coordination skills.

• Ability to manage relationships and communicateeffectively with clinicians and multidisciplinary teams.

• Analytical mindset with the ability to translate conceptsinto operational models, and data into actionable insights.

• Confident communicator with sound negotiation andstakeholder management skills.

• Adaptable and comfortable working in a complex, fastmoving healthcare environment.

• Good presentation and writing skills

Why Join Us?

• Be part of a purpose driven organisation shaping thefuture of healthcare in Singapore.

• Work closely with clinical leaders to make a meaningfulimpact on care delivery and patient outcomes.

• Contribute to innovative care models and community basedhealthcare.

• Grow your career within an integrated healthcare systemcommitted to people development, collaboration, and service excellence.

• 5 Work Days; 10AM - 7PM

Convenient Locations (Walk Distance from MRT)

Duties:

• Deliver warm, personalized service to customers before, during, and after treatments.
• Manage customer schedules and coordinate with staff for seamless operations.
• Maintain accurate records of treatments, sales, and customer data.
• Oversee shop facilities, inventory, and cashier duties.
• Ensure staff follow company SOPs and support onboarding of new team members.
• Handle customer inquiries and provide expert guidance on treatments and packages.

Requirements:

• Only for Singaporeans.
• Minimum 2 years’ experience in customer service or relations, ideally in a beauty or service-focused industry.
• Organized, friendly and proactive in managing customer needs.

Kindly send your resume to 9728 9671 !!!

Temp Call Centre

Salary: up to $2600

Duration: 1 year

Working Days & Hours: Monday to Friday office hrs

Location: Ubi

Job Description:

Serveas the first point of contact for Members of Public (MOPs), handling enquiriesprofessionally and empathetically.

Build a strong understanding of citizen needs, anticipate concerns, and deliveraccurate, citizen-centric resolutions with customer satisfaction as a priority.

Take ownership of cases from first contact through follow-up and closure,ensuring timely resolution and clear communication throughout the interactionjourney.

Accurately document all interactions, escalations and outcomes in thedesignated case management system/any tracker.

Coordinate closely with internal Points of Contact (POCs) and externalstakeholders to facilitate timely 

Job Requirements: Min GCE N / O / A Level / Diploma in any course

Interested candidates, please submit your resume to: allylok@recruitexpress.com.sg

Ally Audrey Lok Xin Woon

Recruit Express Pte Ltd (Healthcare & Lifescience)

Company EA Licence number : 99C4599

Personnel EA License: R21102307

allylok@recruitexpress.com.sg