Responsibilities:

• Coordinating daily management operations
• Delivering superior food and beverage service and maximizing customer satisfaction
• Responding efficiently and accurately to restaurant customer complaints
• Organize and supervise shifts
• Appraise staff performance and provide feedback to improve productivity
• Estimate future needs for goods, kitchen utensils and cleaning products
• Able to work night shift

Requirements：

• Proven work experience or similar role
• Proven customer service experience as a manager
• Extensive food and beverage (F&B) knowledge, with ability toremember and recall ingredients and dishes to inform customers and wait staff
• Strong leadership, motivational and people skills
• Acute financial management skills

We are seeking a highly motivated and experienced Central Kitchen Manager to oversee the daily operations of our food manufacturing and production facility. The successful candidate will be responsible for managing production efficiency, food safety compliance, cost control, inventory management, quality assurance, and business development initiatives to support the growth of the Company.

This role requires strong leadership skills, operational expertise, and the ability to drive continuous improvement in a fast-paced food manufacturing environment.

Key Responsibilities

• Oversee daily Central Kitchen operations and production planning.
• Ensure food safety, hygiene and regulatory compliance, including SFA, WSH and SS 590 requirements.
• Monitor production output, product quality and timely delivery of goods.
• Manage inventory, procurement, stock control and supplier relationships.
• Control food costs, wastage and operational expenses.
• Handle quality issues, customer feedback and corrective actions.
• Prepare budgets, sales forecasts and monthly performance reports.
• Lead new product development and operational improvement projects.
• Train, supervise and develop production staff.

Requirements

• Minimum 3 years of relevant experience in a Central Kitchen, Food Manufacturing or Catering environment.
• Possess Food Safety & Hygiene Certificate Level 3 - (Level 4 preferred).
• Good knowledge of food safety standards, HACCP and SS 590.
• Strong leadership, problem-solving and communication skills.
• Familiar with inventory management, cost control and budgeting.
• Proficient in Microsoft Word and Excel.

Preferred Experience

• Experience managing a food manufacturing facility supplying multiple outlets.
• Knowledge of food production planning and quality assurance systems.

Salary: To be offered based on qualifications, skills and relevant working experience.

Operations Manager – Car Detailing

Join one of Singapore’s most trusted enrichment brands!

Our client is a leading enrichment and tutorial provider that has been helping students shine since 2002. We are looking for passionate and nurturing individuals to join their student care arm, supporting primary school students in both their academic and personal development.

Job Scope:

• Oversee daily centre operations, ensuring consistency, efficiency, and compliance with standards.
• Lead, develop, and manage staff while overseeing administration, finance, and centre performance.
• Ensure safe student transitions, including pick-ups and risk management processes.
• Lead student behaviour management and support staff in handling complex cases.
• Engage parents on student matters and maintain strong communication standards.
• Oversee academic support programmes and ensure quality learning outcomes.
• Maintain accurate records and ensure compliance with internal and regulatory requirements.
• Drive programme planning, innovation, and continuous improvement initiatives.

Job Requirements:

• 4 years of experience in student care, with a minimum of 1 year in supervisory, management or leadership role.
• Patient, responsible, and passionate about working with young children
• Strong communication and classroom management skills

Working Hours: Mon - Fri (10am-7pm)

Working Location: Sengkang/Bukit Batok/Toa Payoh

Salary: $4,000 - $4,500

To apply, kindly click APPLY NOW to submit your latest CV.

We regret that only shortlisted candidates will be notified.

Chan Zi Hui

EA Registration No.: R1220899

EA License No.: 25C2695

Job Summary

Lead the creation of innovative landscape and spatial designs for residential & commercial projects as well as events, integrating plantscape and florascape. Collaborate across teams and use AI tools to enhance design presentations and customer responsiveness. Manage projects and partner coordination for seamless execution.

Responsibilities

• Lead the creation of landscape designs and spatial concepts integrating plantscape and florascape tailored to diverse event themes and customer needs
• Collaborate effectively with cross-functional teams including design, operations, marketing, and client relations to deliver cohesive project outcomes
• Utilize artificial intelligence tools to rapidly conceptualize designs, produce high-impact presentations, and improve system efficiencies to accelerate customer response times
• Manage project execution by sourcing and coordinating with trusted partners through an established network to ensure seamless delivery
• Adapt work schedule to include weekend availability during peak seasons, events, and installations

Key Responsibilities

Student Recruitment & Business Development

● Drive student recruitment and achieve enrolment targets for diploma, degree,

postgraduate, executive education, and professional short-course programmes.

● Develop and manage relationships with education agents, schools, universities,

corporate partners, and industry stakeholders across regional and international markets.

● Identify new recruitment channels, partnership opportunities, and market expansion

initiatives.

AI-Enabled Sales & Productivity

● Leverage digital and AI-powered tools to improve lead generation, sales outreach,

communication, reporting, proposal writing, and workflow efficiency.

● Utilise platforms such as Claude, ChatGPT, Gemini, Perplexity, Notion AI, Claude

Co-Work, and similar tools to enhance productivity and customer engagement

workflows.

● Work with CRM systems, automation tools, and digital sales platforms to manage

pipelines and improve conversion rates.

● Continuously explore and adopt new technologies and workflows that can improve

operational scalability and sales effectiveness.

Student & Stakeholder Engagement

● Advise prospective students and parents on academic pathways, employability

outcomes, visa processes, and programme suitability.

● Conduct consultations through physical meetings, virtual sessions, webinars, education

fairs, networking events, and digital engagement platforms.

● Represent the institution professionally at international education exhibitions, corporate

meetings, and partnership engagements.

Strategic Collaboration

● Collaborate closely with marketing, academic, and management teams to support

institutional growth initiatives.

● Contribute ideas for process improvement, digital engagement, and AI-driven

transformation initiatives.

● Support the institution’s broader digital transformation and innovation efforts.

Requirements

● Minimum 3–5 years of proven experience in education sales, student recruitment,

business development, or related fields.

● Strong track record of achieving or exceeding enrolment and revenue targets.

● Experience in domestic and international student recruitment is highly preferred.

● Strong communication, presentation, negotiation, and relationship management skills.

● Entrepreneurial, self-motivated, and highly adaptable in a fast-changing environment.

● Familiarity with CRM systems, digital marketing funnels, lead nurturing, and data-driven

sales processes.

● Diploma or Degree in Business, Marketing, Education, Communications, or related

disciplines.

● Bilingual proficiency in English and Mandarin will be advantageous to support regional

markets.

● AI-ready mindset and willingness to learn and adopt AI-powered workflows and digital

tools in day-to-day operations.

AI & Digital Skills (Preferred but Not Mandatory)

● Familiarity with AI productivity and collaboration tools such as Claude, ChatGPT, Gemini,

Perplexity, Notion AI, Claude Co-Work, or similar platforms will be an advantage.

● Candidates who are not yet familiar with AI tools are still encouraged to apply. Training,

guidance, and support will be provided as part of the institution’s AI transformation

journey.

● We value candidates with a growth mindset, curiosity towards emerging technologies,

and willingness to continuously learn and adapt.

Preferred Qualities

● Passion for education, employability, and future workforce development.

● Strong curiosity towards AI, emerging technologies, and digital transformation.

● Comfortable working in an agile, startup-style environment.

● Ability to think strategically while executing operationally.

● Strong initiative and willingness to experiment with new tools and ideas.

● Comfortable engaging with senior stakeholders, institutional partners, and international

clients.

● Willingness to travel for overseas recruitment and partnership activities when required.

What We Offer

● Competitive base salary with attractive commission and performance incentives.

● Opportunity to work in a fast-growing, innovation-driven education environment.

● Exposure to international partnerships, innovation ecosystems, and future-skills

initiatives.

● Dynamic, entrepreneurial, and collaborative culture.

● Career progression opportunities into regional business development and leadership

roles.

● Flexible and remote working arrangements for selected overseas markets.

● AI training and exposure to emerging productivity and automation tools.

● Opportunity to develop future-ready digital and AI skills within the education industry.

● Supportive environment for continuous learning, innovation, and professional growth.

Company Overview

GOUGH RECRUITMENT (SINGAPORE) PTE. LTD. strives to be the leading specialist delivering quality talent in Real Estate, Property, Development, and Construction markets with a holistic approach.

Job Summary

Lead a portfolio of luxury F&B venues to achieve strategic, financial, and operational excellence, driving innovation, guest satisfaction, and industry recognition.

Responsibilities

• Ensure compliance with health, safety, and food hygiene regulations to maintain safe operations
• Enforce organizational policies and procedures consistently across all venues
• Report incidents, hazards, and unsafe conditions promptly to mitigate risks
• Collaborate with operational teams to prepare and submit accurate annual budgets
• Monitor financial performance and guide corrective actions across all food and beverage operations
• Design and implement promotional initiatives to increase revenue and enhance brand visibility
• Lead and motivate managers to achieve strategic objectives and meet performance targets
• Foster a workplace culture focused on continuous improvement and creative problem-solving
• Partner with teams to develop and launch innovative offerings and expand product selections
• Drive initiatives to secure recognition from prestigious industry organizations
• Manage guest feedback collection and resolution to ensure high satisfaction levels
• Communicate guest feedback effectively across all staff levels to improve service quality

Required competencies and certifications

• Proven leadership and team-building skills demonstrated by developing high-performing teams
• Candidates must have recent experience managing a Michelin * environment
• Minimum 10 years’ experience in luxury hospitality and fine dining, including at least 5 years in senior leadership roles
• Strong expertise in strategic planning, budgeting, and financial performance analysis
• Experience in creating and launching new concepts within upscale dining or hospitality environments
• Hands-on involvement in pre-opening and renovation projects
• Educational background in hospitality or business management at degree or advanced diploma level
• Position is to be based in Macau
• A strong understanding of Mandarin Chinese is required

Preferred competencies and qualifications

• Familiarity with operations in integrated resort or casino environments
• Prior experience working in East Asia

Other Information

Contact for this role: Alex Beattie - Email: abeattie@goughrecruitment.com.hk

Data collected will be used for recruitment purposes only and handled per the Personal Data (Privacy) Ordinance. Only shortlisted candidates will be notified.

Company Overview

GOUGH RECRUITMENT (SINGAPORE) PTE. LTD. is a specialist recruitment firm focused on Real Estate, Property, Development, and Construction. We partner with leading developers and asset owners across the region to deliver high-quality talent.

Position Summary

Our client, a leading Singapore-based property developer, is seeking an experienced Facilities / Property Manager to oversee operations within a flagship retail mall. This role requires a technically strong M&E professional with a proven track record in shopping mall environments, ensuring seamless day-to-day operations, tenant satisfaction, and asset performance.

Key Responsibilities

• Lead end-to-end facilities management of the mall, with a strong focus on mechanical & electrical (M&E) systems, ensuring optimal performance, reliability, and safety

• Manage and mentor a team of technicians; implement preventive and corrective maintenance programs across all critical systems (HVAC, electrical, fire protection, lifts/escalators)

• Oversee tenant lifecycle management, including fit-out coordination, reinstatements, and handovers, ensuring compliance with mall guidelines and technical standards

• Act as the key point of contact for tenants on technical and operational matters, maintaining strong relationships to support tenant retention and trading performance

• Drive asset enhancement initiatives (AEI), upgrading building systems and common areas to improve operational efficiency and customer experience

• Ensure full compliance with Singapore regulatory requirements, including BCA, SCDF, and other statutory authorities

• Manage external vendors, service providers, and contracts, ensuring SLAs and KPIs are consistently met

• Develop and refine SOPs, emergency response procedures, and maintenance standards to improve operational efficiency

• Oversee budgeting, cost control, procurement, and contract administration for facilities-related services

Requirements

• Minimum 5 years’ experience in facilities or property management within a retail mall or large-scale commercial environment

• Strong technical expertise in M&E systems, with hands-on experience managing complex building infrastructure in a shopping mall setting

• Proven experience managing tenant fit-outs and working closely with retailers

• Good understanding of local regulatory frameworks and safety standards in Singapore

• Strong stakeholder management skills, with the ability to engage tenants, contractors, and authorities effectively

Preferred Qualifications

• Degree in Building Services, Mechanical/Electrical Engineering, Estate Management, or a related discipline

• Experience using building management systems (BMS) and facilities management platforms

• Relevant certifications (e.g., LEW, Fire Safety Manager, or similar) will be advantageous

Application

For a confidential discussion, please contact Alex Beattie at abeattie@goughrecruitment.com.hk

All applications will be handled in strict confidence and used solely for recruitment purposes. Only shortlisted candidates will be contacted.

Overview
Microsoft Cloud Operations + Innovation (MCO+I) is the team behind the cloud. CO+I is responsible for delivering over 200 Microsoft web portals, Live and Online Services around the world including infrastructure, security and compliance, operations, globalization, and manageability. Ourfocus is on smart growth, high efficiency, and delivering trusted experience to customers and partners worldwide. We are looking for a passionate, high-energy individual to help build the network that powers the world’s largest online services.

The Datacenter leasing Senior Technical Program Manager will be part of a team responsible for the delivery of leased datacenters globally. The senior TPM will project manage technical and delivery alignment between Microsoft requirements and Lessor’s proposal, handle escalations, and close technical and delivery gaps as the primary point of contact between internal and external parties.

Working closely with Data Center Engineering (DCE), the role will evaluate lessor’s design proposal against technical requirements and mitigate non-compliance through technical and commercial solutions. The role also assesses technical and delivery risks and resolves issues swiftly to reduce business impact. The senior TPM will act as a Subject Matter Expert(SME) and will provide global program support.

The position will collaborate with both internal and external stakeholders throughout construction, RFS, and operations handover, addressing technical challenges that may impact the timely delivery of the datacenter to customers.

This position will project manage the lease technical due diligence, offering SME support, technical guidance, and decision-making. It also involves evaluating feasibility, costs, scheduling, risks, and site limitations. The senior TPM will support program efficiency through process improvements affecting related (Objective and Key Result) OKRs.

The senior TPM needs excellent interpersonal, communication, and organizational skills, the ability to work independently, extensive knowledge in data center design, engineering, controls, and operations, and significant experience in project/construction management and the data center lease market.

Responsibilities

• Act as a Subject Matter Expert (SME) and provide global program support.
• Drive technical solutions for leased datacenters in partnership with Microsoft’s and Lessor’s core engineering teams.
• Evaluate lessor’s design proposal against technical requirements and mitigate non-compliance through technical and commercial solutions.
• Assesses lessor’s compliance through review of technical documents, site assessments, and stakeholder engagement.
• Partner with internal and external stakeholders during construction, RFS, and operations handover to unblock any technical issues risking the on-time delivery of Datacenter to customers.
• Drive cost impact analysis on non-compliance and specification changes. Escalate and provide visibility and feedback to leadership on cost drivers.
• Partner with Microsoft Engineering, Integration, Security, Operations, and Energy teams on resolution management.
• Drive partner accountability on contractual milestones and commercial commitments
• Own overall schedule tracking, risk identification, blockers, and mitigation for the assigned projects; creating clear visibility for leadership

Qualifications

• Bachelor’s degree in Civil, Electrical, Mechanical, Telecom Engineering, or related technical field AND 4+ years’ experience in engineering, operations, commissioning or technical program management
• 3+ years’ experience managing cross functional and/or cross-team projects.
• 3+ years of experience in data center design, infrastructure, and critical environments.
• Broad infrastructure knowledge across mechanical, electrical, and controls systems with a focus on Datacenter integration and performance.
• Familiarity with key industry standards and best practices, including ASHRAE, Uptime Institute, ANSI, and NFPA.
• Familiarity with high-density power and cooling solutions, sustainability initiatives, and emerging technologies for AI workloads.

While not required, we also look for the following Preferred Qualifications:

• 5+ years of experience in engineering and technical program management.
• 5+ years’ experience managing cross functional and/or cross-team projects.
• 5+ years of experience with mission critical environments, such as Data Centers
• Experience implementing advanced cooling technologies such as liquid-to-chip

Background Check Requirements: 

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: 

• Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

#COICareers | #EPCCareers | #DCDCareers

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

Logistics Solutions Manager

Job Summary

We are seeking a dynamic and results-driven Logistics Solutions Manager to lead and optimize end-to-end logistics operations. This role is perfect for someone who thrives in a fast-paced environment, excels in client engagement, and has a deep understanding of logistics solutions, supply chain management, and operational efficiency.

Responsibilities

• Develop and implement tailored logistics solutions to meet client needs and improve operational efficiency
• Manage and enhance transportation, warehousing, and distribution strategies to optimize service delivery
• Coordinate cross-functional teams to ensure seamless customer service and operational success
• Analyze logistics data and KPIs to identify cost-saving opportunities and drive performance improvements
• Lead client onboarding processes to ensure smooth transitions and operational readiness
• Monitor industry trends and propose innovative logistics improvements to maintain competitive advantage
• Ensure compliance with all safety, regulatory, and contractual requirements to maintain operational integrity

Preferred competencies and qualifications

• Degree in Logistics, Supply Chain Management, or a related field
• At least 2 years of warehouse experience, preferably in Singapore
• Proficiency in warehouse management systems (WMS) and Microsoft Office
• Strong leadership and team management skills
• Good understanding of inventory control and logistics processes
• Excellent organizational and problem-solving skills

Job Summary

We are looking for a Business Development Manager to identify project opportunities, build client relationships and drive project specifications for ADAS Group in Singapore, Malaysia, and internationally. As part of the team, you will have the opportunity to work closely with industry experts to identify client needs and deliver high quality solutions in the construction sector.

This role requires both technical and commercial understanding to engage with key stakeholders such as developers, architects, consultants and contractors throughout the project lifecycle.

Job Function

• Proactively identify, develop and pursue new sales opportunities through lead generation, engagement with local and overseas partners, proactive prospecting, networking, and outreach via calls, emails, social media platforms, and site visits.
• Establish and maintain strong relationships with developers, architects, consultants, contractors, distributors, end-users, and other key decision-makers
• Promote and drive product specifications during the preliminary design stage, and track specified projects closely to maximize conversion opportunities
• Drive opportunities through the sales cycle, assist in closing deals, and achieve annual sales and profitability targets
• Monitor industry trends, competitor activities, and upcoming project opportunities to identify new business prospects
• Receive incoming inquiries, review project requirements and ensure deliverables are met in accordance with client expectations
• Work closely with the technical and project teams to prepare high-quality, value-added proposals to clients in the form of business proposals, design presentations, technical assessment and pricing documentation  
• Act as the primary point of contact for assigned client accounts and strategic opportunities to ensure high levels of customer satisfaction through responsive communication and professional account management

• Maintain accurate records of sales activities, customer interactions, project opportunities, and pipeline status within the CRM system.

• Represent the company in marketing presentations, meetings, exhibitions and events

• Lead commercial discussions, prepare tender submissions where required, and negotiate contractual and commercial terms with clients and project stakeholders.

• Provide weekly reports regarding sales activities, pipeline status and market feedback

• Prepare quarterly sales projections, market research reports and sales strategy action plans

• Any other duties as required by the Managing Director

Job Requirements

• Degree in Business, Architecture, Engineering, Construction Management or related field

• At least 5 years of relevant experience in business development or technical sales within the construction industry

• Proven track record of achieving sales targets and securing project specifications  

• Able to review and understand architectural drawings and specifications

• Proficiency in Microsoft office and CRM systems

• Enjoy working in a fast-paced environment

• Class 3 Driving license is an advantage

• Willing to travel regularly within Singapore, Malaysia, and overseas

• Self-motivated and able to work independently

• Excellent written, communication and presentation skills

Individual to be involved in:

1.Controlling and directing the food preparation process

2.Approving and polishing dishes before they reach the customer

3.Managing and working closely with other Chefs of all levels

4.Creating menu items, recipes and developing dishes ensuring variety and quality

5.Determining food inventory needs, stocking and ordering

6.Ultimately responsible for ensuring the kitchen meets all regulations including sanitary and food 7.safety guidelines

8.Being responsible for health and safety

9.Being responsible for food hygiene practices

Technical Skills and Competencies

1.Excellent knowledge of all sections

2.Ability to produce excellent high-quality food

3.Good oral communication

Team management skills

4.High level of attention to detail

Good level of numeracy

5.Adaptability to change and willingness to embrace new ideas and processes

6.Ability to work unsupervised and deliver quality work

7.Positive and approachable manner

8.Team player qualities

At EY, we develop you with future-focused skills and equip you with world-class experiences. We empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. 

We work together across our full spectrum of services and skills powered by technology and AI, so that businesses, people and the planet can thrive together.  

We’re all in, are you? 

Join EY and shape your future with confidence. 

About the opportunity 

We are looking for a techno-functional Low Code Support Analyst specializing in OutSystems to join our team. The ideal candidate will have strong analytical and technical skills, with hands-on experience in troubleshooting OutSystems applications /support and SQL (including advanced queries). This role requires excellent communication skills, a proactive mindset, and familiarity with Agile methodologies, stakeholder management, and low-code application environments.

Your key responsibilities 

• Provide Level 2 support for OutSystems applications, ensuring timely resolution of incidents and service requests.
• Analyze and troubleshoot application and data issues using OutSystems Service Studio, logs, and SQL queries.
• Collaborate with development, QA, and platform teams to escalate and resolve complex issues.
• Maintain documentation of support processes, known errors, and solutions.
• Monitor OutSystems application performance, logs, and integrations, proactively identifying areas for improvement.
• Engage with business stakeholders to understand requirements, pain points, and provide functional support.
• Participate in Agile ceremonies (stand-ups, sprint reviews, retrospectives) and contribute to continuous improvement.
• Support release management and deployment activities within the OutSystems platform.
• Write and maintain programmable code outlined in technical instructions and specifications for software applications and operating systems.
• Ensure adherence to best practices in low-code development and support, including performance optimization and security.

To qualify for the role, you must have

• Bachelor’s degree in computer science, Information Technology, or related field
• Minimally 6 years of software development experience with strong expertise in Java
• Proven experience in a techno-functional support role, in Outsystems.
• Strong hands-on experience with troubleshooting OutSystems based applications
• Proficiency in SQL (including advanced queries) for data analysis and troubleshooting.
• Excellent verbal and written communication skills.
• Experience working in Agile environments with cross-functional teams.
• Ability to manage stakeholders and communicate effectively with both technical and non-technical audiences.
• Strong problem-solving skills and attention to detail.

Ideally, you’ll also have 

• OutSystems certification (Associate / Professional Developer) is a plus.
• Experience in enterprise application support or digital transformation programs.
• Knowledge of ITIL practices and incident management tools (e.g., ServiceNow, Jira).
• Exposure to cloud platforms (Azure, AWS) and integration technologies (REST, SOAP APIs).
• Familiarity with CI/CD pipelines and release governance in OutSystems.

What we look for 

• Highly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry.
• An effective communicator, you’ll be a confident leader equipped with strong people management skills and a genuine passion to make things happen in a dynamic organization. 

What working at EY offers 

EY offers a competitive remuneration package where you’ll be rewarded for your individual and team performance. We are committed to being an inclusive employer and are happy to consider flexible working arrangements. Plus, we offer: 

Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next. 

Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.

Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs. 

Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs. 

Company description 

EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. 

Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. 

EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories. 

All in to shape the future with confidence. 

• Review existing policies, cost/benefit analysis on Compensation & Benefits (C&B) structure and processes.

• Design, develop and implement C&B programmes through strong engagement of key stakeholders.

• Collaborate with HR business partners, HR shared services (Business Solution Centre, BSC based in KL) and JSG C&B to ensure consistent implementation

• Coordinate with BSC on monthly final payroll checking while BSC is responsible for monthly payroll with external payroll vendor Prosoft

• Responsible for HR Policies (Employee Handbook) review, update and communication to employees, bi-annually where applicable.

• Lead the annual Company insurance renewal with broker

• Evaluate, manage third party vendors responsible for providing data or services for benefits programmes, ensuring contract obligations are met e.g. MHC vendor

• HRIS Key user for system management of Leave & Payroll Portal (Prosoft) and SAP for Personnel Data Management.

• Coordinate claims / payments with BSC for processing such as CPF submission, NS claim submission, Statutory leave claim submission (maternity, child care leaves etc), resignee final settlement, OT payment and AWS.

• Management of claims with insurer / broker such as medical, insurance and WICA claims

• Engage with Union on CA renewal (every 3 years)

• Responsible for performance appraisal process, and data cleansing with BSC before rollout.

• Data management with BSC for any position changes, promotion (including Color Belting for Technicians), transfers etc.

• Management of incentive schemes for payment with BSC e.g. Technical Retention Program, Port Incentive, Sales Incentive Scheme

• Perform annual salary benchmarking with Mercer

• Responsible for salary proposal of new joiners

• Responsible for salary budget exercise for C&B topics

• Handle tax clearance/settlement for local and expat employees with tax consultant

• Lead internal and external audits on C&B-statutory survey and MOM Labor market survey.

• HR Projects as assigned by the HR Director

Interested candidates, please email your resume to annasee@recruitexpress.com.sg

Anna See Sing Yee

CEI Reg R25157535

Recruit Express Pte Ltd

EA License No: 99C4599

We regret that only shortlisted candidates will be contacted

At Knight Frank, we are leaders in real estate advisory services, driven by our commitment to delivering exceptional property and facilities management services. Our success is built on the expertise of our people, and we strive to create a culture where innovation, teamwork, and a client-first approach are at the forefront of everything we do.

We believe that our people are our greatest strength. We seek passionate, dynamic, and motivated professionals to join our team and contribute to the seamless operation and management of world-class properties. Whether you are starting your career or a seasoned professional, we offer the opportunity to grow and thrive in a collaborative and progressive work environment.

Be part of a company that values continuous learning, career development, and a relentless commitment to excellence. If you’re ready to make a meaningful impact in the world of property and facilities management, we invite you to explore our exciting opportunities.

About The Role

As a Senior / Condominium Manager, you will lead the overall management and operations of a luxury residential development, ensuring exceptional service standards and a premium living experience for residents. You will oversee daily estate operations, guide the site management team, and work closely with the Management Council to uphold the highest standards of property management, maintenance excellence, and resident satisfaction.

This role requires a strong leader who combines operational expertise, stakeholder management skills, and a service-oriented mindset to maintain the prestige and value of a luxury development.

What You Will Be Doing

• Lead and manage the on-site management team, setting high service standards aligned with luxury residential expectations

• Oversee daily estate operations, ensuring facilities, services, and common areas are maintained to exceptional standards

• Serve as the key liaison between the Management Council, residents, and service providers, fostering strong and professional relationships

• Manage and monitor performance of vendors and contractors to ensure quality service delivery and contractual compliance

• Oversee renewal and administration of service contracts, insurance policies, and statutory requirements

• Ensure full compliance with BMSMA regulations, building by-laws, and safety standards

• Handle residents’ feedback, concerns, and complex issues professionally and promptly, maintaining high levels of resident satisfaction

• Organise and support Council Meetings, Annual General Meetings (AGMs), and committee discussions, ensuring proper governance and follow-through

• Prepare, manage, and monitor annual budgets, financial reports, and expenditure to ensure prudent financial management

• Drive continuous improvement initiatives to enhance operational efficiency and resident experience
  

We’re Looking For Someone Who’s

• You have at least 8 years of condominium management experience, preferably managing luxury or large-scale residential developments

• You possess strong experience working with Management Councils and high-expectation stakeholders

• Demonstrated leadership capability in managing site teams and multiple service providers

• Sound knowledge of BMSMA, regulatory compliance, and estate governance practices

• Excellent communication, negotiation, and stakeholder management skills

• Highly organised, detail-oriented, and able to manage complex operational matters confidently

• Service-driven mindset with strong professionalism and discretion suited for luxury residential environments
  

Why Knight Frank?

• Lots of opportunities for growth and career development.
• A supportive, collaborative team that values what you bring to the table.
• Continuous learning and development to help you advance.

If you’re ready to make an impact and grow your career in property management, we’d love to hear from you!