Total 691 Manager technical support engineer job vacancies in Hong Kong

- Provide technical support to internal customers.
- Arrange internal training across different department or team.
- As a technical auditor to assess the operation.
- In charge of regulations / buyer programs and standards monitoring.
- Coordinate inter-Lab activities and also analyze the corresponding results
- In charge of complaint case handling regarding on technical issues.
 

Job Description

1. Vendor contract management of various suppliers of Base and Line maintenance to ensure it is aligned with existing business model
2. Management of back to back manpower and service contract(s) to ensure tighter KPI, LD adherence and alignment with coverage to customer
3. Perform margins tracking, vendor cost control and analyse P&L across various BUs to prevent revenue leakage and improve costing accuracy
4. Set up better reporting workflow of financial impact from exposure to KPI and LD penalties
5. Oversight of purchasing process to improve sourcing and cost-effectiveness across BUs

Requirements

• Degree / Diploma in Business, Finance, Supply Chain, Aviation Management or related field
• 1–3 years of experience in procurement, vendor management, finance, or contract administration
• Basic understanding of contracts, KPIs, and service level agreements
• Exposure to data analysis, cost tracking, or financial reporting is an advantage
• Strong attention to detail with good organisational skills
• Proficient in Microsoft Excel and PowerPoint
• Good communication skills and ability to work with multiple stakeholders

• Mentor and develop a high-performing support team, ensuring continuous training, clear goals, and efficient operations.
• Oversee issue resolution, optimize workflows, and implement proactive strategies to enhance customer satisfaction.
• Streamline support processes, leverage automation, and ensure compliance with security and industry standards.
• Stay ahead of industry trends, manage risks, and drive continuous improvements in service reliability and performance.

Requirements:

• Degree in IT/Cyber Security or equivalent.
• Certified in CompTIA A+, Azure Admin, AWS Solutions Architect, CCNA, ITIL, ScrumMaster, or Six Sigma.
• At least 5 years of hands-on experience in IT support or management, resolving issues in software, hardware, networking, and cloud environments.
• Proficient in OS (Windows, Linux, macOS), Networking (DNS, DHCP, firewalls, VPNs), Cloud (AWS, Azure, Google Cloud), Helpdesk (Zendesk, Freshdesk), CRM (Salesforce), and Monitoring Tools (Nagios, SolarWinds, Datadog).
• Knowledge of ITIL frameworks or similar.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to hr@recruit-expert.com

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R21100996

About the Department

The Cloudflare Technical Support organization is the front line for our customers and developers, solving complex technical problems and answering questions across email, chat, phone, and other channels. We support everyone from individual developers building their first application to large enterprises running mission-critical workloads at global scale.

The Developer Platform Support team is a newly formed, specialized function focused on supporting Cloudflare’s developer-facing products and platforms. This team partners closely with Engineering and Product to help developers build, deploy, and operate applications successfully, while also acting as a critical feedback loop to improve platform reliability, usability, and developer experience.

About the Role

As Manager, Technical Support – Developer Platform, you will build, lead, and scale a team of highly technical Support Engineers who support Cloudflare’s developer ecosystem. This is a hands-on leadership role requiring strong technical depth, operational rigor, and the ability to operate in ambiguity as the team, scope, and processes are being established.

You will balance people leadership, operational excellence, and technical credibility, while shaping how developer-focused support is delivered across a global, follow-the-sun model.

What You’ll Do

Build and Scale a New Support Function

• Hire, onboard, and develop a new team of Developer Platform Support Engineers.
• Define team structure, skill expectations, and onboarding paths for a developer-focused support motion.
• Establish clear operating models, escalation paths, and engagement patterns with Engineering and Product.
• Help shape what “great” developer support looks like at Cloudflare.

Drive Operational Excellence

• Own day-to-day operations, ensuring performance against SLAs, KPIs, backlog health, and customer experience metrics.
• Ensure effective global handovers and consistent support quality across regions and time zones.
• Partner with Workforce Management to ensure appropriate coverage and capacity planning.

Lead and Develop a High-Performing Team

• Coach and mentor engineers with strong technical backgrounds, helping them grow in troubleshooting depth, communication, and ownership.
• Conduct regular 1:1s, performance reviews, and development planning.
• Foster a culture of learning, experimentation, and customer-centric problem solving.
• Lead by example in managing difficult situations, guiding technical investigations, and resolving escalations.

Handle and Prevent Escalations

• Act as an escalation point for complex or high-severity developer issues.
• Coordinate with Engineering, Product, and Incident Response teams to drive timely resolution.
• Lead or contribute to root cause analysis and post-incident reviews.
• Oversee the creation of clear, high-quality customer-facing reports and technical explanations.

Elevate Technical Excellence

• Provide technical leadership on complex issues involving APIs, developer tooling, runtime environments, and distributed systems.
• Guide engineers through deep technical investigations, debugging, and architectural discussions.
• Contribute to internal documentation, troubleshooting guides, and best practices for developer support.
• Drive continuous improvement in tooling, automation, and self-service capabilities for developers.

Collaborate Cross-Functionally

• Partner closely with Engineering and Product teams to surface recurring issues and influence platform improvements.
• Represent developer feedback and support insights in internal reviews and planning forums.
• Participate in or lead initiatives that improve developer experience, support scalability, and operational efficiency.
• Communicate complex technical topics clearly to a wide range of audiences, from developers to senior leadership.

What You’ll Bring

• 5+ years of experience in technical support, operations, or engineering-adjacent roles within a SaaS, PaaS, or cloud environment.
• 3+ years of people management experience leading technical teams in a global or multi-regional setup.
• Strong technical foundation, including experience with:
• Web application development, ideally full-stack using modern JavaScript frameworks (React, Vue, Node.js, etc).
• APIs, SDKs, authentication, and developer tooling
• Internet technologies (HTTP/S, DNS, TLS, networking fundamentals)
• Familiarity with the major cloud providers (AWS, GCP, Azure) and common cloud services.
• Strong understanding of developer workflows and related tools (including version control, CI/CD, package managers).
• Comfort working with logs, diagnostics and troubleshooting tools.
• Experience operating in a 24x7 support environment and managing escalations.
• Strong written and verbal communication skills; able to explain complex concepts clearly and concisely.
• A data-driven mindset with experience using metrics to guide decisions and improvements.
• Passion for building teams, developing people, and creating scalable support models.

Bonus Points

• Prior experience supporting developer platforms, serverless, or application runtime environments.
• Experience working closely with Engineering teams in fast-moving or ambiguous environments.
• Experience building or deploying applications on Cloudflare Workers.
• Understanding of distributed systems and serverless architecture.
• Familiarity with relational and non-relational databases.
• Experience in start-up or hyper-growth environments.

Why Join Us

This role offers a unique opportunity to build and shape a new Developer Platform Support function from the ground up. You’ll have meaningful influence over how Cloudflare supports developers globally, while working closely with world-class engineers and product teams. If you’re excited by technical depth, people leadership, and building something new, this role offers both impact and growth.

• Plan and execute marketing initiatives for AI data center and immersion cooling solutions.
• Create professional content: presentations, solution briefs, case studies, and digital/LinkedIn materials.
• Drive local campaigns, webinars, and events to generate leads and strengthen client engagement.
• Collaborate closely with sales and technical teams to develop customer-facing materials and proposals.
• Represent the company professionally at client meetings and industry events.

Requirements:

• Degree in Engineering, IT, Marketing, Business, or equivalent
• At least 5 years of B2B marketing experience in data centers, IT infrastructure, AI/GPU platforms, or cooling solutions.
• Solid understanding of data center operations, rack layouts, cooling technologies, and GPU-based AI systems.
• Ability to translate technical concepts into clear value propositions for non-technical stakeholders.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to hr@recruit-expert.com

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Team Summary
Client Services provides industry-leading operational support to Visa’s clients around the world. With our deep knowledge and expertise, we bring the voice of the customer into the design, development and successful deployment of Visa products and services. We are trusted partners to Visa’s clients, providing expertise to support and successfully grow their business.
The Acceptance Solution team within Client Service is to support Cybersource products and services. Cybersource offers a full-service payment management platform for Acquirer partners and merchants, covering global payment processing, fraud management and payment security systems.

What a Technical Account Manager does at Visa:
The Technical Account Manager supports and assists Acquirer partners and online and offline merchants using all Cybersource Enterprise products and services. The candidate will be responsible for providing technical and operational support via e-mail, direct phone on a daily basis, and face-to-face meetings occasionally. Responsibilities also include assisting new and existing clients to set Cybersource’s digital/online payment services, educating them on the use of our tools and reports, and solving issues by collaborating cross-functionally internally.
The candidate will report to the Director, Client Services Acceptance Solutions Japan, and is required to work as a team member, displaying accurate interpretation and response as a world-class client services organization.

In this role, you are expected to:

• Act as primary technical and operational point of contact for Acquirer partners, addressing any technical challenges and payment system related questions from them.
• Manage partner/merchant escalations until the issues have been resolved.
• Configure internal systems to enable effective processing for clients using our products and services
• Manage new merchant implementations and provide consultative guidance.
• Monitor accounts to ensure optimal transaction performance.
• Advocate product enhancement requests with our cross-functional teams.
• Lead product training and perform account business reviews as needed.
• Maintain expert knowledge of Cybersource products and services through training and self-study
• Collaborate with internal/external partners and build good business relationships
• Engage and manage account/partners in online/face to face meetings

Why this is important to Visa?
This role is a crucial client-facing role in ensuring that various stakeholders are aware of the challenges faced by the front-line teams and how these relate to our products and requirements within an ever-changing landscape.
The function serves to display the wealth of product knowledge to our clients and our understanding on how we can help support their businesses.

Review electrical engineering drawings and refer issues requiring changes.

Assign job tasks and work as per electrical project schedules.

Review all electrical drawings with Leadmen performing on assigned jobs to them.

Stimulate fabrication standards to ensure quality work attained from assigned staff.

Recruit, guide, train, monitor and terminate assigned employees as required.

Recommend effective solutions specified particular weight related to employment status of employees.

Schedule, assign, plan and supervise electrical shop personnel performance on different electrical projects.

Plan and prepare work and equipment usage schedule

Responsibilities:

• Led technical team in reviewing and optimizing designs, shop drawings, and project documentation to ensure accuracy and compliance
• Collaborated with consultants and construction teams to improve constructability and streamline project delivery
• Managed design approval processes, resolving technical issues efficiently and minimizing project delays
• Ensured all designs met contractual requirements, industry standards, and client specifications
• Coordinated with BIM and multidisciplinary teams to resolve technical clarifications and enhance workflow
• Identified potential risks early and implemented mitigation strategies to protect project outcomes
• Prepared and presented design progress reports and updates to management, project teams, and clients
• Supported tender processes with precise technical submissions, contributing to successful bids
• Actively participated in progress, coordination, and site meetings to drive alignment and quality delivery

Qualifications:

• Bachelor’s degree in Civil Engineering (PEB recognized)
• Minimum 8 years in design/design management, with 3+ years hands-on design experience
• Strong expertise in civil engineering design, documentation, and shop drawings
• Solid technical expertise in electrical systems, components, and installation practices
• Good understanding of relevant electrical engineering codes, regulations, and safety standards
• Effective communication and teamwork abilities to collaborate with project stakeholders
• Skilled in reading and interpreting electrical drawings and schematics

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

Wecruit Pte Ltd
EA License No: 20C0270
EA Personnel: Nyon Hock Sen (Aden)
EA Personnel Reg No: R24124070

• Bachelor’s degree or related field.
• Minimum 6 years in technical manager filed.
• Strong problem-solving and communication skills.
• Solid technical expertise in electrical systems, components, and installation practices
• Good understanding of relevant electrical engineering codes, regulations, and safety standards
• Effective communication and teamwork abilities to collaborate with project stakeholders
• Skilled in reading and interpreting electrical drawings and schematics
• Salary package commensurate with experience

Responsibilities

• Lead technical delivery for application technology refresh projects
• Set up and configure environments, working closely with infrastructure and cloud teams to ensure readiness for deployment
• Work with IT Security on checks (e.g. VAPT, hardening, monitoring)
• Manage vendors to ensure smooth delivery, deployment, and support
• Track progress, risks, and issues; provide updates to stakeholders
• Collaborate with application teams throughout the project lifecycle

Requirements

• Bachelor’s degree in Computer Science, Engineering, or a related field
• 3-5 years of IT experience in a similar role
• Good understanding and hands-on experience with application infrastructure (servers, networks, databases, and operating systems)
• Experience with Java EE, .NET, middleware, web servers, and SQL is preferred

ROLE OVERVIEW

We are seeking a Senior Technical Delivery Manager with deep equities technology expertise to lead complex, cross-functional delivery programmes across our client in Singapore. This is a high-autonomy, high-visibility role for a self-starter who can drive delivery from initiation through to go-live with minimal supervision, working across front-office trading systems, market data infrastructure, order management and cash management platforms.

You will serve as the primary technical delivery interface between Synechron, its clients, and third-party vendors — owning end-to-end programme governance, risk management, and stakeholder communication.

Job Responsibilities:

Technical Delivery Leadership

• Own end-to-end delivery of equities technology programmes across front office, market data, OMS and cash management workstreams.
• Define and manage delivery roadmaps, project plans, resource models and budget forecasts.
• Drive technical solution design reviews, architecture decisions and integration approach across distributed teams.
• Establish and enforce delivery governance frameworks, milestone tracking and quality gates.
• Lead programme status reporting to senior stakeholders and steering committees.

Equities Technology Domain

• Lead delivery of equities trading platforms including electronic trading, algorithmic execution and DMA infrastructure.
• Manage real-time market data integration — Bloomberg, Reuters/Refinitiv, exchange feeds — including price normalisation, latency management and feed monitoring.
• Oversee Order Management System (OMS) implementations and upgrades, including FIX connectivity, order routing, execution and allocation workflows.
• Deliver cash earmarking and pre-trade controls — ensuring funds availability checks, settlement obligation tracking and real-time position management are correctly implemented.
• Integration of cash earmarking with OMS pre-trade risk controls and post-trade settlement flows.
• Coordination with treasury and operations teams on settlement and nostro reconciliation.
• Manage integration layers between order management, market data, risk and back-office settlement systems.

Vendor & Third-Party Management

• Lead vendor selection, commercial negotiation and contract management for technology and data service providers.
• Manage ongoing vendor relationships — SLA oversight, escalation management and performance reviews.
• Coordinate delivery across multiple third-party vendors, system integrators and internal technology teams.
• Drive vendor accountability for deliverables, timelines and quality standards.

Project & Programme Management

• Build and maintain detailed project plans using standard methodologies(Agile, Waterfall or hybrid as appropriate).
• Identify, track and mitigate project risks, issues and dependencies with structured RAID log management.
• Manage resource planning and capacity across onshore (SG), nearshore and offshore (Mumbai) teams.
• Own financial tracking — budget vs actuals, change management and variance reporting.
• Drive sprint planning, backlog grooming and release management in Agile delivery environments.

Stakeholder Management

• Operate as primary client-facing delivery lead, building trusted senior-level relationships (CTO, COO, Heads of Trading Technology).
• Navigate complex, multi-stakeholder environments across front office, technology, operations and compliance.
• Prepare and present programme updates, steering committee packs and executive dashboards.
• Manage expectations proactively — communicate risks, delays and solutions with transparency.
• Influence without authority across matrix structures and geographically distributed teams.

Job Requirements:

• Minimum: 8–12+ years in technology delivery roles within capital markets /equities.
• Hands-on delivery experience across equities trading systems(electronic trading, DMA, algorithmic execution).
• Deep knowledge of real-time market data platforms — Bloomberg API, Refinitiv/Elektron, exchange direct feeds, price validation and latency management.
• Proven delivery of OMS implementations — FIX protocol, order lifecycle management, STP, execution management and post-trade allocation.
• Working knowledge of cash earmarking workflows — pre-trade fund availability checks, settlement obligations, T+1/T+2 settlement cycles and reconciliation.
• Experience managing front-to-back integration across trading, risk, operations and settlement systems.
  

• Well Established Company

• Basic $4200 - $4700 + Variable Bonus

• Excellent Welfare and Benefits + Career progression

• Working location: Tuas (Company Transport Provided)

• Working Days: Monday to Friday

• Working Hours: 8am to 5pm
  

Job Responsibilities:

• Manage and supervise all production activities at the assigned yard.

• Oversee cut and bend operations and steel fabrication services to ensure quality and compliance with specifications.

• Monitor and track steel stock levels, ensuring optimal availability and accurate inventory records.

• Work closely with other managers and stakeholders to define objectives, clarify requirements and support operational alignment.

• Prepare cost estimates, assist in budget planning and monitor production expenses.

• Plan, organize and optimize workflow to meet production schedules, quality standards and project deadlines.

• Identify process improvements to enhance productivity, safety and operational efficiency.

• Ensure adherence to workplace safety regulations and organizational policies.
  

Job Requirements:

• Proven experience in production management, preferably in steel fabrication or related industries.

• Strong understanding of production processes, materials and workflow planning.

• Competency in budgeting, cost estimation and inventory management.
  

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities

• Current and Expected salary

• Reason for leaving

• Date of availability

• Education background
  

We regret that only shortlisted candidates will be contacted.

LIONG ZHAO GUAN (R22107632)

EA Recruitment Pte Ltd

EA License No: 21C0492

• Developing project scopes and objectives, involving all relevant stakeholders, and ensuring timely delivery of project deliverables.
• Develop a detailed project plan to track progress
• Formulates, develops, and implements structured cabling and network architectures for medium-to-large computer system
• Report and escalate to management as needed
• Manage the relationship with the client and all stakeholders
• Perform risk management to minimize project risks
• Create and maintain comprehensive project’s handover documentation
• Ensure timely handover of the completed project to Operations team.
• Coordination and Facilitate Meeting
• Technical Performance monitoring skills
• Analytical and problem-solving skills
• Time management and organizational skills
• Risk and cost management skills
• Attention to details even under pressure
• Preparing necessary presentation materials for Project and Customer’s meeting.
• Ensuring stakeholder views are managed towards the best solution.
• Collaborate with partners, vendors, and internal stakeholders to execute cabling infrastructure delivery.
• Proven track record in managing large-scale Infrastructure projects from concept to deployment.
• Excellent communication, leadership, and interpersonal skills, with the ability to manage teams and collaborate across departments.
• Certifications such as PMP, ITIL, or relevant infrastructure certifications (e.g., Cisco CCNP, ITIL) are highly preferred.

Interested applicants, please email your resume to Karin Chan Wei Kien

Email: karinchan@recruitexpress.com.sg

CEI Reg No: R1104584

Recruit Express Pte Ltd

UEN: 199601303W

EA Licence No: 99C4599

Our client is a local leading player in civil engineering sector. They are seeking an Assistant Manager (BIM Technology & Digitalization) to support their BIM implementation and digital engineering initiatives across project teams. They are located in the North – easily accessible.

Responsibilities:

• Oversee BIM implementation for infrastructure and construction projects in accordance with BIM Execution Plan (BEP) and project digital delivery requirements.
• Coordinate multidisciplinary BIM models covering civil, structural, architectural, and M&E trades.
• Perform model coordination and clash detection using BIM platforms to identify design conflicts.
• Conduct technical drawing screening and model verification against engineering specifications.
• Implement digital construction workflows including 4D planning and model-based documentation.
• Support integration of M&E trade coordination within BIM environments.
• Maintain BIM templates, object libraries, and project modelling standards.
• Facilitate BIM coordination with consultants, contractors, and project teams through a Common Data Environment (CDE) platform.
• Support temporary works modelling and structural propping arrangements within digital construction models.

Requirements:

• Degree in Civil Engineering, Construction Management, or M&E Engineering.
• Minimum 5 years of manager in BIM technology or digital engineering experience within construction or infrastructure projects.
• Hands-on experience with Autodesk Revit, Navisworks, and BIM coordination tools.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/CV.
We regret that only shortlisted candidates will be notified.

Email Address: jobs@recruitpedia.sg

EA License No: 19C9682
EA Personnel No: R22104769
EA Personnel Name: Ong Boon Kiet (Travys)

Why Join:

• Be part of a specialist engineering team driving mission-critical commissioning excellence from design to handover.
• Collaborative culture that values technical depth, precision, and continuous improvement.
• Clear career progression into senior commissioning or project management leadership roles.

How to Apply