Total 5 Manager survey interviewer job vacancies in Hong Kong

To provide marine claims handling, consultancy and surveying services to underwriters, brokers and vessel Owners which will include collisions,property damage, cargo claims, pollution, salvage, and personal injury cases.

Independent handling, investigation and processing of marine insurance claims from first notification to final settlement.

Liaison with claimants, appointment of marine surveyors and other professionals worldwide,provide settlement and consultancy advice to clients.

Ensuring all claims are processed in a timely manner.

Keep insurers fully updated on developments of the claim and settlement negotiations.

Pursue recoveries associated with marine claims. Defend and negotiate liability settlements on behalf of clients.

To carry out marine casualty surveys on behalf of the Owners and Underwriters

Undertake anyother duties as may be assigned, including marketing.

Highlights:

• Permanent job opportunity
• Great remuneration and benefits (AWS + VB)
• Great career progression
• 5 days work week (8am - 5:30pm)
• Location: Ubi

Job Responsibility

• Lead and manage the full tendering process, including pre-qualification, commercial and technical submissions.
• Develop and standardize tender procedures, pricing formats, schedules of rates, and technical data.
• Review cost estimates, conduct risk assessments, price analysis, and value engineering to ensure competitive tenders.
• Coordinate and chair tender meetings, prepare reports, presentations, and recommendations to management.
• Attend tender interviews, site show rounds, and negotiate with clients until contract award.
• Liaise with consultants, clients, QS, and project teams to review design briefs and tender specifications.
• Prepare tender budgets upon award and conduct project handover and kick-off meetings.
• Manage tender queries and ensure timely preparation and submission of clarifications.
• Monitor market trends, upcoming tenders, and benchmarking data.
• Conduct post-tender and post-contract reviews for continuous improvement.
• Provide guidance and training to junior staff on tendering, cost control, and contract administration.
• Maintain strong client relationships and support business development initiatives.
• Perform other duties as assigned by management.

Requirements:

• Degree / Diploma in Quantity Surveying, Mechanical Engineering, or Building Services 5–8 years of relevant experience in ACMV / M&E contracting (with managerial exposure preferred)
• Strong knowledge of ACMV systems (chiller, AHU, FCU, VRV/VRF) and mechanical works costing

HOW TO APPLY:

Interested applicants, please click on “Apply Now” or email to dicksern@trustrecruit.com.sg with provided your latest resume in MS WORD format with below information.

• Last drawn salary
• Expected salary
• Notice period
• Reason for leaving

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Lim Dick Sern

EA Personnel Reg No: R22106832

1 Year Contract

Location: Central

Role Overview

You will lead a team to deliver strong operational performance across survey-related service functions. The role requires close collaboration with stakeholders, strong people leadership, and a focus on service excellence, quality assurance, and process optimisation.

Key Responsibilities

• Lead and manage a team to achieve service level agreements and performance KPIs
• Plan workforce requirements and oversee daily operational workflows
• Drive consistent quality standards across inbound and outbound survey services
• Manage escalations, investigations, and service recovery for both internal and external stakeholders
• Partner with stakeholders to align on service expectations, timelines, and deliverables
• Conduct call audits, quality checks, and implement process improvements
• Review and enhance email templates, scripts, and service workflows to improve efficiency
• Coach, mentor, and develop team members to improve performance and engagement
• Prepare regular performance and operational reports for management and stakeholders
• Support performance reviews, talent development, retention, and recognition initiatives
• Perform ad-hoc duties as required

Requirements

• Degree in a relevant discipline, or strong equivalent experience
• 5–7 years of experience in quality service, operations, or service delivery
• Minimum 2 years in a managerial or team lead role
• Experience in call centres, survey operations, data processing, or statistics is an advantage
• Strong communication, leadership, and stakeholder management skills
• Proficient in Microsoft Word, Excel, and PowerPoint
• Able to thrive in a fast-paced, high-volume operational environment
• Must complete required training and pass assessment prior to deployment
• Singapore Citizens only

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOL job application platform - GO Mobile

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolsingapore.com/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOL Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R25159218 (Teoh Ying Ying)

Survey Experience Quality Manager (1-Year Contract)

Location: Clarke Quay (On-site), Call Centre Environment

Role Overview

This role leads a quality service team to ensure high service standards, effective escalation management, and strong stakeholder communication across survey operations.

Key Responsibilities

• Lead and manage a team to meet service levels and performance targets
• Plan workforce needs, set KPIs, and manage daily operations
• Drive quality standards across inbound and outbound survey services
• Manage internal and external escalations, including investigations and service recovery
• Work closely with stakeholders to align service expectations and timelines
• Conduct call audits, quality checks, and process improvements
• Improve email templates and service workflows for better efficiency
• Coach, mentor, and develop team members
• Prepare regular reports for management and stakeholders
• Support performance reviews, talent retention, and recognition initiatives
• Handle ad-hoc duties as required

Requirements

• Degree in a related field (or strong relevant experience)
• 5–7 years of quality service experience, including at least 2 years in a managerial role
• Experience in service delivery, performance metrics, or operations management
• Background in call centres, data processing, or statistics is an advantage
• Strong communication and stakeholder management skills
• Proficient in MS Word, Excel, and PowerPoint
• Able to work in a fast-paced environment and manage high service volumes
• Must complete required training and pass assessment before deployment
• Singaporeans only

Salary: Basic up to $6000 + Bonuses
Working Days: Mon - Fri, Office hours

Responsibilities:

• Manage Director’s schedule and key coordination
• Support Director's email management and key follow-ups
• Schedule, Coordinate and manage cross-functional meetings, ensuring effective scheduling, alignment and follow-through with stakeholders across departments.
• Understand survey operations, trends and ground insights
• Analyze survey data and identify patterns / opportunities
• Proactively recommend solutions and improvements
• Ensure smooth day-to-day coordination and execution

Requirements:

• Possesses administrative and coordination experience
• Strong interpersonal skills
• Resourceful
• Strong analytical mindset (loves data & trends)
• Strong stakeholder management
• Proactive — always thinking ahead with solutions
• Self-driven and able to work independently
• Comfortable working in a fast-paced environment

Interested candidates can apply via the "Apply" button or submit their resumes to my email at yewcheong.hui@cornerstoneglobalpartners.com.

**We regret to inform that only shortlisted candidates would be notified.

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by company relating to this job application.

Company Registration Number: 201622755N | EA License: 19C9859| Registration Number: R24124511
Hui Yew Cheong