Total 3,986 Others support analyst job vacancies in Hong Kong

What you'll do:

As a Logistics Analyst, you will immerse yourself in both operational tasks and strategic projects that drive the success of the supply chain department. Your day-to-day responsibilities will involve maintaining detailed records of freight transactions using SAP, verifying invoices against shipments, processing purchase requests through the system, and liaising with external partners such as shipping lines and forwarders. You will also prepare insightful dashboards and presentations for management that highlight key performance indicators. Beyond routine operations, you will consolidate sustainability reports across entities, analyse distribution cost forecasts each month, design scalable tracking tools for progress measurement, and gather valuable feedback from stakeholders to improve procedures. Your role will extend into project participation as the lead logistics liaison in global manufacturing or supply chain initiatives. Success in this position requires meticulous attention to detail when handling data; proactive communication with internal teams like commercial planners or finance; adaptability when collaborating across time zones; and a commitment to supporting continuous improvement throughout logistics operations.

• Maintain comprehensive price lists and spreadsheets for freight transactions to ensure accurate record-keeping and transparency across all operations.
• Calculate and update freight and duty conditions within the SAP system, ensuring compliance with agreed quotations and shipment details.
• Receive and verify freight invoices and billings against shipments, collaborating closely with suppliers and third-party logistics companies to resolve discrepancies.
• Report and account for open freight accruals to Finance on a monthly basis, providing clear documentation for internal stakeholders.
• Process purchase requests in SAP efficiently and follow up until payment completion, demonstrating dependability in transactional processes.
• Liaise and coordinate with shipping associations, shipping lines, forwarders, and external customers to facilitate smooth logistics operations.
• Prepare monthly dashboards and presentations that include key performance indicator reports and freight accrual summaries for management review.
• Consolidate annual sustainability reports for all entities involved in the supply chain, contributing to organisational transparency and environmental responsibility.
• Analyse and report on monthly distribution cost forecasts from multiple entities, identifying trends and areas for improvement.
• Design, develop, and maintain scalable reports that track progress towards plans while gathering insights from stakeholders to enhance operating procedures globally.

What you bring:

The ideal candidate for the Logistics Analyst position brings proven experience in managing logistics processes within large-scale organisations. Your background may include roles where you have handled data analysis related to distribution budgets or freight market conditions. You possess advanced skills in SAP systems—both transactional use and project involvement—and are adept at using Microsoft Excel features such as Macros or Power Query. Your proficiency extends to dashboard development tools like Power BI which enables you to create scalable reports tracking progress towards business goals. You excel at communicating across departments—whether it’s commercial teams or production planners—and are comfortable collaborating internationally across different time zones. Attention to detail is second nature as you manage conflicting priorities while ensuring accuracy in invoice verification or cost forecasting. Your flexible approach allows you to adapt quickly within hybrid work environments; your dependability ensures timely completion of purchase requests; your willingness to gather stakeholder insights drives continuous improvement throughout logistics operations.

• Minimum three years of professional experience is required; prior exposure to logistics environments is preferred but not mandatory.
• Your strong analytical skills enable you to interpret complex data sets related to distribution costs or freight market conditions effectively.
• Excellent communication abilities allow you to collaborate seamlessly with internal cross-departmental teams as well as external suppliers or third-party logistics providers.
• You demonstrate exceptional attention to detail when managing conflicting deadlines or requirements within fast-moving supply chain operations.
• A flexible working style ensures you are comfortable co-operating across time zones with colleagues outside Asia Pacific regions.
• Hands-on experience with SAP is essential; involvement in SAP-related projects would be considered advantageous for this role.
• Proficiency in Microsoft Office applications—especially Excel (including Macros and Power Query)—is necessary for dashboard development or report consolidation.
• Experience using Power BI or similar dashboard development tools is highly desirable for creating scalable analytics solutions.
• You are dependable when following up on purchase requests until payment completion or reporting open freight accruals accurately each month.
• Your ability to gather insights from stakeholders supports ongoing improvements in operating procedures for Freight, Warehouse & Logistics operations globally.

What sets this company apart:

This organisation stands out as a global leader committed to fostering an inclusive workplace where collaboration thrives across borders. Employees benefit from flexible hybrid working arrangements that support both professional growth and personal wellbeing. The company’s modern office location provides an inspiring environment equipped with resources needed for success. Team members are encouraged to participate in training opportunities that expand their knowledge base while engaging in meaningful projects such as sustainability reporting or process improvement initiatives. Supportive leadership ensures every individual feels valued—whether they’re liaising with international colleagues or contributing insights that shape future operating procedures. The culture emphasises dependability, knowledge sharing, communal achievement, and growth leadership—making it an ideal place for those who seek both challenge and support within their career journey.

What's next:

If you are ready to bring your expertise in logistics analysis into a collaborative global environment where your contributions matter every day—apply now!

Do note that we will only be in touch if your application is shortlisted.
Robert Walters (Singapore) Pte Ltd
ROC No.: 199706961E | EA Licence No.: 03C5451
EA Registration No.: R1871051 Gregorio Tabusalla Cazalis

• End-to-End Environment Ownership
• Exposure to Global Projects & Modern Tech

About Our Client

Our client is a well-established organisation in the financial services sector with a significant presence in Singapore. The company is known for leveraging technology to deliver efficient and secure solutions to its customers.

Job Description

• Coordinate and manage IT environments to support development and testing activities.
• Ensure availability and stability of IT environments in alignment with project timelines.
• Collaborate with development and testing teams to resolve environment-related issues.
• Monitor performance and troubleshoot potential issues in IT environments.
• Maintain documentation related to environment configurations and setups.
• Assist in planning and executing environment upgrades or changes.
• Support the implementation of best practices for environment management.
• Work closely with internal and external stakeholders to align environment needs with business objectives.

The Successful Applicant

A successful IT Environment Management Analyst should have:

• Strong understanding of IT environment management practices.
• Experience in the technology department of the financial services industry.
• Proficiency in troubleshooting and resolving technical issues.
• Excellent communication and stakeholder management skills.
• A proactive approach to identifying and mitigating risks.
• Ability to work effectively in a fast-paced and collaborative environment.

What's on Offer

• Competitive monthly salary ranging from SGD 7200 to SGD 8800.
• Temporary role offering flexibility and professional growth opportunities.
• Generous leave entitlements to support work-life balance.
• Opportunity to work within a leading organisation in the financial services sector.
• Collaborative and technology-driven work environment in Singapore.

If you are ready to take on a challenging and rewarding role as an IT Environment Management Analyst in Singapore, we encourage you to apply now.

Contact

Sneha Rashmi (Lic no: R1217976 / EA no: 18C9065)

Quote job ref

JN-062026-7044216

Phone number

+6564169822

Michael Page International Pte Ltd | Registration No. 199804751N   

About the Role

We are looking for a highly organised and dependable Executive to provide comprehensive secretariat, administrative, and logistical support to a department and its senior leadership.

What You Will Do

Secretariat & Administrative Support

• Provide full secretariat support including meeting scheduling, agenda preparation, minutes writing, material collation, and follow-up tracking
• Make travel arrangements and verify travel invoices, claims, and reimbursements
• Assist with requests and queries from internal and external stakeholders in a timely and professional manner
• Cover PA duties for the Executive Director and Director when required

Events & Meetings Coordination

• Coordinate and organise events, meetings, and engagements across physical and virtual platforms
• Manage venue arrangements, logistics, and all supporting materials for internal and external engagements
• Support advisors with scheduling, logistics coordination, and claims processing
• Handle other ad-hoc tasks and projects as assigned by the team or department

What We Are Looking For

• Diploma or Degree in Business Administration, Secretarial Studies, Office Management, or a related field
• Proficient in Microsoft Office — Word, Excel, PowerPoint, and Outlook; familiarity with virtual meeting platforms (Zoom, Teams, Webex)
• Proactive self-starter who anticipates needs and takes initiative without being prompted
• Singaporeans Only

By submitting your resume, you consent to the collection, use, and disclosure of your personal information per ScienTec’s Privacy Policy (scientecconsulting.com/privacy-policy).

This authorizes us to:

• Contact you about potential opportunities.
• Delete personal data as it is notrequired at this application stage.

All applications will be processed with strict confidence. Only shortlisted candidates will be contacted.

Ho Kah Yeow | R1879233

ScienTec Consulting Pte Ltd |11C5781

Job Responsibilities

EDI Troubleshooting

• Manage disputed invoices for customers on EDI billing

• Trouble shooting root cause and resolve dispute on a timely manner

• Communicate and work with local & overseas stakeholders for resolutions

Job Requirements

• Strong communication and interpersonal skills, with the ability to collaborate effectively across teams and stakeholders.

• Positive attitude with a growth mindset, demonstrating adaptability and a willingness to learn in a dynamic environment.

• Detail-oriented, proactive, and able to work independently while maintaining a strong sense of accountability and urgency.

• Experience in the Freight Forwarding industry, including Freight Bill Audit and Payment (FAP) processes.

• Prior customer service experience will be a plus

• Able to perform effectively both independently and as part of a collaborative team environment.

• Proficient in Microsoft Office applications, including Excel, Outlook, and Word.

• Strong organizational skills with the ability to manage multiple priorities and perform well under pressure in a fast-paced environment.

•Candidates without prior experience are welcome to apply.

Working Hours:

Mon to Fri 8.30am – 6pm

COMPANY DESCRIPTION

Mediacorp is Singapore's largest content creator and national media network, operating a suite of TV channels, radio stations, and multiple digital platforms. Its mission is to engage, entertain, and enrich audiences by harnessing the power of creativity.

We are committed to creating an inclusive and diverse workplace where talent thrives. Our hiring decisions are made based on merit and fit-to-role. If you have a disability or special need which requires accommodation to participate in the recruitment process, please inform us when you submit your online application. We will be happy to support as necessary.

Thank you for your interest and application to this role. Please note that only short-listed candidates will be contacted.

RESPONSIBILITIES

The position requires engineer to carry out tasks related to the support of broadcast and broadcast IT related equipment and systems, including activities such as manning of support hotline, system diagnosis, remediation and monitoring, system administration, patching and preventive maintenance. In addition, the position is required also to support the planning and implementation of broadcast IT system projects.

• Provide technical support to broadcast equipment and systems in News Studios & News Post Production and asset management system, Outside Broadcast production van, News Room Computer System and etc.
• Document, communicate, collaborate, and handle fault incidents
• Assess system vulnerabilities and provide guidance, remediate and mitigate any reliability and security risks
• Perform troubleshooting and repair of broadcast equipment and system.
• Perform preventive and corrective maintenance broadcast and IT equipment.
• Work with different business units to provide technical solutions to enhance existing operation and setup
• Evaluate and recommend new broadcast IT equipment and system.
• Support project implementation of broadcast IT system and infrastructures including the support in drafting of technical specifications and costings documentations.
• Perform shift and standby duty to support broadcast system and infrastructures.

• Degree in Information Technology, Information Systems, IT Security or equivalent. CCNA, Certification in Information Technology networking field is an advantage.
• Candidate without the required academic qualifications but with at least 3 years of relevant experience in IT, Broadcast or Media Production related field are welcome to apply.
• Microsoft certifications such as MCSA preferred
• Project management experience preferred.
• Basic understanding of cloud / enterprise system architecture
• Network troubleshooting skills of IT devices maintenance and experience with management and configuration of networking devices (switches, routers, firewalls) will be preferred.
• Perform shift and standby duty to support broadcast system and infrastructures.

Scope and Skill-set

• End-to-End Ticket Lifecycle and monitoring relevant metrics

• Incident Management Workflow, including appropriate escalation

• First Call Resolution and Remote assistance

• Users’ IT accounts and access management (e.g. AD and Email account)

• Password Resets and Account unlock (including self-service)

• Process Change & Service requests Skill-sets

• Good communication skills

• Knowledge on ITSM processes

☑ Good Bonuses

☑ Near MRT

☑ Family Friendly Environment

Job Description:

• Manage user access lifecycle including provisioning, modification, and de-provisioning across systems.
• Handle IAM service requests and incidents, working with IT and business teams to resolve access issues.
• Support access reviews and certification campaigns to ensure compliance with security policies.
• Maintain IAM documentation and audit reports aligned with standards such as ISO/IEC 27001 and guidelines from the Monetary Authority of Singapore.

Requirements:

• Degree in IT, Computer Science, or related field with 3–5 years of IAM or IT operations experience.
• Experience with IAM technologies, such as Microsoft Active Directory and Microsoft Azure Active Directory.
• Knowledge of IAM lifecycle and access control principles.
• Familiarity with ITSM tools and scripting, such as ServiceNow, PowerShell, or Python.

Loh Puay Hwee David

EA License | 24C2215

EA Registration Number | R1766892

• Act as the primary owner and single point of contact for all Level 3 (L3) support issues.
• Record, track, and manage support incidents and vendor tickets through resolution.
• Maintain and manage the offshore support roster, including shift planning and assignments.
• Ensure adequate coverage during holidays, weekends (when applicable), and critical business periods.
• Liaise with product vendors for escalations, defect reporting, patch management, and related matters.
• Collaborate with onshore development teams to resolve bugs, configuration issues, and data corrections.
• Lead root-cause analysis sessions and drive the closure of preventive and corrective actions.
• Deliver timely and accurate updates during high-severity incidents.
• Work with system owners to assess technical impact and establish recovery timelines.
• Review code for hotfixes, updates, and technical implementations to ensure quality and compliance.
• Validate change documentation, including impact analyses, release procedures, and test evidence.
• Prepare change requests, risk assessments, and rollback strategies.
• Represent changes (bug fixes, hotfixes, configuration updates) at Change Advisory Board (CAB) meetings.
• Coordinate production deployment schedules and communications across multiple teams.

Requirements

• Bachelor’s degree in Computer Science, Information Technology, or a related discipline.
• At least 8 years of application support experience, with 2–5 years in a senior or leadership-level L3 support role—preferably within the banking or financial sector.
• Professional certifications such as PMP, PRINCE2, or ITIL are highly advantageous.
• Solid knowledge of incident management, problem resolution, and production support processes.
• Strong analytical, problem-solving, and communication skills.
• Proficiency in Java development and SQL is required.
• Experience deploying and maintaining Java cloud-native applications in cloud environments is a plus.
• Familiarity with the Newgen BPM system is advantageous.
• Experience with container platforms such as Kubernetes or OpenShift is a plus.
• Understanding of key enterprise infrastructure concepts, including Load Balancers, Firewalls, API Gateways, High Availability, and Monitoring/Logging.

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA License: 11C3793 | EA Personnel: Bautista Gia Grace De Guzman | Registration No: R23111973

Responsibilities

• Provide technical assistance and support to end-users who are experiencing software or application related issues. 

• Ensure the smooth functioning of computer systems and addressing users' concerns promptly and effectively. 

• Resolve IT-related problems, improving user experience, and maintaining a high level of customer satisfaction. 

• Escalate and respond back to users on the outcome of their highlighted issues within the required KPI/SLAs.

Requirements

• Diploma in Computer Engineering or related discipline with 1 - 2 years of experience in a technical support or helpdesk role

• Experience in handling ticket management and escalations in a service desk environment

• Strong troubleshooting and problem-solving skills for application-related issues

• Hands-on experience with ServiceNow or similar ticketing systems

Good to have: 
a) Familiarity with ITIL processes (e.g., incident, problem, and service request management)

b) Experience working in SLA/KPI-driven support environments, with an understanding of service performance and reporting expectations

c) Experience in customer-facing or end-user support roles, with strong communication and user engagement skills

Licence no: 12C6060

Basic: $3000 - $3500
Mon - Fri: 9.00am - 6.00pm
Location: Sengkang
Permanent role + VB (up to 4 months) + 14 AL + Yearly Company Trips

Responsibilities

• Provided daily IT support and resolved hardware, software, and network issues for end users.
• Installed, configured, and maintained desktops, laptops, printers, and IT equipment.
• Managed servers, performed system updates, and monitored system health.
• Configured and supported network infrastructure, including firewalls, VPNs, switches, and connectivity.
• Administered Microsoft 365, including user accounts, email setup, and access management.
• Coordinated with vendors for IT procurement, technical support, and issue resolution.
• Supported cybersecurity operations, including antivirus management, monitoring, and policy compliance.
• Maintained IT documentation, standard operating procedures, and asset inventories.
• Managed Active Directory (AD), including user account administration and file/folder permissions.
• Provided technical troubleshooting and user support to ensure system availability and performance.
• Liaise with vendors for IT-related support and services.

Requirements

• Min 1 year of experience in end user support.
• Able to work in a fast-paced environment.
• Good understanding of networking concepts, including TCP/IP, VPNs, switches, and firewalls.

MTC Consulting Pte Ltd | 15C7752

EA. Registration No.: R22111807 | Yap Teng Hui

Technical Support Engineer – Job Requirements

1. Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field.
2. 3+ years of experience in technical support, customer support, or a related technical role.
3. Strong knowledge of operating systems, networking concepts, and troubleshooting methodologies.
4. Familiarity with cloud platforms, SaaS products, APIs, and database systems is preferred.
5. Excellent problem-solving and analytical skills with the ability to diagnose and resolve technical issues efficiently.
6. Strong communication skills, both written and verbal, with the ability to explain technical concepts to non-technical users.
7. Customer-oriented mindset with a commitment to delivering high-quality support and service.
8. Ability to prioritize tasks, manage multiple cases simultaneously, and work under pressure.
9. Experience collaborating with cross-functional teams, including Engineering, Product, and Customer Success.
10. Fluency in both English and Chinese is required.

About Us

SPH Media is evolving, and we welcome talented individuals to join us in our transformation journey. Our mission is to be the trusted source of news and lifestyle content in Singapore and Asia. As an employer, we are committed to rewarding our people fairly and developing them in their careers. Grow your career in a vibrant and collaborative environment built around a culture of respect and inclusivity. Join us! To work with passionate people who impact lives through the stories they tell.

The Role

The position requires a highly motivated and confident individual who is able to work independently within a team setting for effective day-to-day administration & sales work processes including assistance to media contract management, planning & monitoring media scheduling, pre-processing of invoices, purchase requisitions, and any other sales related duties as assigned from time to time.

The Executive, Sales Support must also be able to plan, organize and manage sales administration resources (e.g. P&L spreadsheet for media campaigns, inclusive of ad hoc event preparation requirements, collection of advertising revenue records for special editions, issues, features, specials/supplements, etc) and process these efficiently and timely.

Requirements

●     Diploma or higher, preferably in Business Administration

●     Possess strong leadership with excellent interpersonal skills, for liaison with partnering stakeholders

●     Excellent written and spoken communication skills

●     Strong working knowledge of Microsoft (Word, Excel & Powerpoint) or G-Suite (Docs, Sheet & Slides)

●     Basic understanding of mainstream media (e.g. Newspaper, Magazine, Digital, Radio, Outdoor advertising). 

As an Analyst, your responsibilities will include:

Third-Party Risk Profiling

• Lead end-to-end risk profiling of third-party vendors and service providers, applying a solid understanding of TPRM principles.

• Assess inherent risk, determine risk tier classification, and ensure alignment with the firm's TPRM framework and regulatory expectations, demonstrating genuine knowledge of critical risks.

Outsourcing Risk Review (ORR) Documentation

• Own the preparation of comprehensive Outsourcing Risk Review (ORR) documents for each service onboarded.

• Leverage a sound understanding of outsourcing risk drivers, including concentration risk, exit risk, sub-outsourcing, and data residency, to produce thorough, accurate, and audit-ready documents.

Business Analysis & Requirements Capture

• Apply advanced BA techniques to elicit, structure, and document business and operational requirements from service owners and Subject Matter Experts (SMEs) from the control functions.

• Produce well-structured requirement write-ups, detailed process descriptions, and precise service scope definitions, forming the backbone of risk assessments and ORS documentation, ensuring no details are missed or misrepresented.

Stakeholder & Control Function Engagement

• Coordinate and conduct structured review sessions with relevant control functions such as Legal, Compliance, Information Security, Data Privacy, and Business Lines.

• Capture commentary, challenge responses, and secure all required signoffs within agreed timelines.

SME Liaison & Technical Translation

• Act as a critical bridge between technical SMEs and governance documentation.

• Utilize structured BA questioning techniques to extract precise information about services or technologies involved, accurately translating it into risk documentation and leadership materials, with sufficient risk knowledge to identify and challenge gaps or inconsistencies.

Senior Leadership Decks & Reporting

• Prepare clear, well-structured, and visually compelling presentation decks for senior leadership, Risk Committees, and Board-level approval forums.

• Ensure all materials are accurate, concise, and formatted to the highest professional standard using PowerPoint and Excel.

PMO Support & Deliverable Tracking

• Maintain a comprehensive tracker for all risk review deliverables, milestones, and deadlines.

• Provide PMO support including status reporting, issue escalation, action log maintenance, and cross-workstream coordination to ensure seamless execution.

This job advertisement is posted by:

Tan Geok Khim (Deng Yuqin) (R22107857)

A-IT Software Services Pte Ltd

EA License No: 24C2345

“By submitting your application for this position, you consent to the collection, use, and disclosure of your personal data by A-IT Software Services and its recruitment partners, including Employment and Employability Institute Pte Ltd, for the purpose of i) employment facilitation and ii) data and statistical analysis. You may find out more information on the PDPA policies at [A-IT Software Services PDPA website] and [https://www.e2i.com.sg/pdpa/].”

Be part of a meaningful healthcare environment where you will support daily patient interactions, clinic operations, and quality care delivery. This role provides an opportunity to develop valuable healthcare service and administrative skills while working closely with medical teams.

Responsibilities:

• Assist doctors during consultation sessions and support basic examination procedures
• Record and update patients’ information accurately in clinical records and relevant forms
• Perform basic patient care activities such as eye evaluation tests, eye drop instillation, and provide guidance on basic eye care practices
• Assist patients with enquiries regarding payment schemes and clinic processes
• Manage patient registration, appointment scheduling, queue systems, and record retrieval
• Handle billing enquiries, cashiering duties, and front counter operations
• Prepare clinic reports and support daily administrative activities
• Coordinate with doctors, nurses, and internal teams to address patient-related matters
• Support clinic opening and closing procedures when required

Requirements:

• Minimum N/O/A Levels or Diploma in any discipline
• No prior experience required; structured training and guidance will be provided
• Able to commit for a minimum of 3 months
• Available to commence work immediately or within a short notice period
• Strong communication skills with a patient-focused mindset
• Interested in building experience within the healthcare industry

Interested candidates are welcome to send your updated resume to healthcaretemps@recruitexpress.com.sg
(Attn: Patient Services Associate)

Thank You.

Leon Leong De Cong
R1551708
Recruit Express Pte Ltd
EA License No. 99C4599

The client is a HNW insurance broker firm.

Job responsibilities

• Prepare presentation decks for sales team usage for client engagement

• Assist in gathering relevant information and documentation from clients and relevant stakeholders.

• Maintain service standards to develop and improve customer satisfaction and retention

• Ensure that all customer requests are handled in a timely and consistent manner

• Ensure that all transactions are in adherence to regulatory, compliance and internal audit requirements

• Support sales team to provide excellent service to high net-worth clients to achieve client retention

• Partner customer, Business Support and service providers to ensure timely transaction processing and service delivery of customers requirements and enquiries

• Help in organizing and executing client prospecting activities, including lead tracking and initial outreach.

• Support follow-up and meeting scheduling with prospective and existing clients and partners.

Skills and requirements 

• Diploma in Business Administration, Finance, Marketing, or related field.

• At least 3–4 years of experience in a support, coordination, or client service role. Familiarity with insurance application processes and terminology is a strong advantage.

• Strong organizational and time-management skills; able to multitask with minimal supervision

• Proficient in Microsoft Office (Word, Excel, PowerPoint)

• Excellent written and verbal communication skills

• Customer-focused with strong interpersonal and teamwork skills

Only shortlisted candidates will be responded to, therefore if you do not receive a response within 14 days please accept this as notification that you have not been shortlisted.

Reg. No. R2199597

BeathChapman Pte Ltd

Licence no. 16S8112