Total 2,417 Others support advisor job vacancies in Hong Kong

Company Overview

YU FISH PRIVATE LIMITED imports, exports, and wholesales fresh and frozen seafood. The company processes quality products, serving local and international markets. They seek team players and problem solvers to grow in this dynamic seafood industry.

Job Summary

Support sales and operations teams by managing purchase orders, coordinating deliveries, tracking shipments, and maintaining organized records to ensure smooth customer service and timely order fulfillment.

Responsibilities

• Process and approve purchase order confirmations
• Negotiate with vendors to secure favorable terms and timely supply deliveries
• Coordinate delivery schedules to align with operational needs and customer expectations
• Track sales orders and coordinate quotes with the sales team to support customer transactions
• Manage customer accounts by providing responsive service and resolving issues promptly
• Perform accurate data entry of metrics and key operational data to support reporting needs
• Expedite orders and update sales orders and shipping information
• Monitor shipment schedules
• Maintain an organized and accessible filing system
• Assist team members with administrative tasks as needed

about the company.

An established financial services technology organization that specializes in delivering progressive digital solutions within a collaborative and supportive corporate environment.

about the job.

An exciting opportunity has arisen for a technical specialist to join a dedicated team in ensuring the seamless performance and reliability of enterprise software applications.

• Troubleshoot and resolve system queries for corporate users to minimize operational downtime.

• Coordinate platform updates, mobile application maintenance, and the deployment of software patches.

• Record detailed entries of system incidents, user interactions, and technical updates for escalated support tiers.

• Review technical manuals and participate in internal focus groups to continually expand product systems knowledge.

• Formulate operational documentation and procedural guides to streamline troubleshooting workflows for end-users.

skills and experience required.

• Academic qualification in computer science, information technology, or an equivalent engineering discipline.

• Practical knowledge or exposure within the fintech, financial payments, or digital assets domain.

• Basic familiarity with web development or object-oriented programming concepts.

• Clear communication and interpersonal capabilities to engage effectively with business users and internal stakeholders.

• Flexibility to support business continuity plans by working on a rotating twenty-four-seven shift roster.

Please click on the 'apply' button to apply online. For more information, please reach out to Amir Hamzah. (EA: 94C3609 / R1984348)

We are seeking a highly organised and proactive Administrative Officer to provide administrative and coordination support to the Executive Assistant of Head of APA and Country Head. This role plays an important part in ensuring the smooth running of the executive office by assisting with scheduling, coordinating meeting and events, document preparation, travel arrangements, expense processing, and general office administrative duties.

The Administrative Officer will work closely with the Executive Assistant to support day-to-day operations, manage administrative tasks efficiently, and ensure timely follow-up on internal and external requests. The candidate should be detail-oriented, reliable, and able to manage multiple tasks in a fast-paced environment.

Key Responsibilities

Administrative and Secretarial Support

• Provide day-to-day administrative support to the Executive Assistant and Country Head.
• Manage calendars, schedule meetings, and coordinate appointments.
• Prepare the daily schedule, meeting materials, and supporting documents.
• Maintain proper filing, documentation, and record-keeping for easy retrieval of information.
• Coordinate incoming requests, emails, phone calls, and messages where required.
• Liaise professionally with internal departments, external vendors, customers and stakeholders on administrative matters.
• Maintain confidentiality when handling sensitive information relating to senior leadership and business operations.

Meeting and Event Coordination

• Meeting arrangements, including room bookings, calendar invites, conference call setup, catering, and visitor registration.
• Preparation of meeting agendas, presentation materials, reports, and minutes where required.
• Coordinate logistics for internal meetings, leadership meetings, town halls, offsites, and business events.
• Usher guests and ensure meeting rooms are properly prepared before and after meetings. Meeting and Event Coordination

Travel and Logistics Support

• Coordinate business travel arrangements, including flight bookings, hotel reservations, transport arrangements, visa support, and travel itineraries.
• Ensure smooth logistics arrangements for visiting stakeholders, business guests, and regional teams.

Claim Expense Administration

• Assist with expense claims, reimbursement submissions, and invoice processing.
• Track administrative expenses and maintain supporting records.
• Ensure compliance with company policies and maintain accurate records of all claims

Office and Operational Support

• Procure of office supplies, stationery, equipment, and other administrative items.
• Coordinate with facilities, IT, finance, HR, and other internal teams to support operational needs.
• Perform any other administrative duties as assigned from time to time. Office and Operational Support.

We are looking for

• Bachelor’s degree or Diploma in Business Administration, Secretarial Studies or a related discipline.
• Minimum 2 to 5 years of administrative, secretarial, or office support experience.
• Prior experience supporting senior management or executive offices will be an advantage.
• Proficient in Microsoft Word, Excel, and PowerPoint.
• Familiarity with travel booking platforms, expense systems, and collaboration tools will be an advantage.
• Strong organisational and time management skills.
• Good written and verbal communication skills.
• Good interpersonal skills and ability to work with stakeholders at different levels.
• High attention to detail and accuracy in administrative work.
• Able to handle confidential information with discretion and professionalism.
• Able to multitask, prioritise work, and manage deadlines in a fast-paced environment.
• Independent, resourceful, and willing to take ownership of assigned tasks.

Have you ever felt…

• Capable of much more than your current job allows?
  
  

• Stuck in a routine that repeats itself day after day?
  
  

• Overlooked, underpaid, or taken for granted despite your effort?
  
  

• Tired of working hard just to make someone else richer?
  
  

If that sounds like you, this could be the turning point you’ve been waiting for.

We are looking for ambitious, driven individuals who are ready to break free from the ordinary and build an extraordinary career as a Wealth Strategy Advisor.

Job Description

• Industry/ Organization Type: Trading (Telecommunications)
• Position Title: Inside Sales Support Executive
• Working Location: Bukit Merah
• Working Hours: 5.5 days (Mon – Fri, 8.45am – 6.00pm; Alt Sat, 8.45am – 6.00pm)
• Salary Package: Basic salary up to 3,000 + Commission + Variable Bonus
• Duration: Permanent Role

Key Responsibilities

• Make outbound calls to existing customers for contract renewals and to promote Singtel services.
• Explain Singtel corporate plans, promotions, and available upgrades.
• Understand customer needs and suggest suitable solutions.
• Address customer questions and concerns in a professional manner.
• Meet or exceed individual and team sales goals.
• Keep customer records up to date in the CRM system.
• Update sales reports on a weekly basis.
• Follow up with customers to ensure satisfaction and contract completion.
• Stay informed about Singtel products, services, and promotions.
• Follow company guidelines and best practices in telemarketing.
• Ensure a positive customer experience by providing quick responses.
• Work with Singtel's internal teams to ensure timely and smooth service delivery.

APPLY NOW!!!

• Diploma or equivalent qualification.
• Experience in telemarketing, sales, or customer service is required.
• Proficient in Microsoft Office applications.
• Goal-oriented, self-motivated, and diligent.
• Good organizational and time management skills.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #75769 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Rachael Lee | EA Reg No.: R2093131

Overview

We are looking for an experienced Operations Support Engineer to support the reliability, availability, and performance of a business-critical internal application. In this role, you will provide Level 2 and Level 3 application support, working closely with software engineers, product managers, infrastructure teams, and vendors to resolve production issues, improve operational processes, and ensure system stability.

The ideal candidate is experienced in IT operations, incident management, cloud infrastructure, and application monitoring, with a strong focus on operational excellence, automation, and continuous improvement.

Responsibilities

• Provide Level 2 and Level 3 application support, including code-level troubleshooting and issue resolution.
• Monitor and maintain production and non-production environments to ensure system reliability, availability, and optimal performance.
• Investigate, troubleshoot, and resolve application, infrastructure, and security incidents within agreed service levels (SLAs).
• Collaborate with development, architecture, infrastructure, security, and vendor teams to implement fixes and continuous service improvements.
• Perform root cause analysis (RCA) and recommend preventive measures to minimize recurring issues.
• Develop and maintain operational documentation, including support procedures, system configurations, and process documentation.
• Manage day-to-day operational activities, prepare service reports, and communicate system status and incident updates to stakeholders.
• Support change management, release activities, and production deployments while ensuring operational stability.
• Drive automation initiatives to improve operational efficiency, reduce manual effort, and minimize downtime.
• Participate in on-call support and ensure operational coverage for critical production systems.

Requirements

• Bachelor's degree in Computer Science, Information Technology, or a related discipline.
• Proven experience in an Application Support, Operations Support, or Production Support role.
• Experience supporting enterprise applications in production environments with strong incident and problem management skills.
• Hands-on experience with ITSM tools such as Remedy, Zendesk, ServiceDesk, or similar platforms.
• Experience implementing security controls and managing privileged access to production and test environments.
• Knowledge of application and infrastructure monitoring tools, including APM solutions and cloud-native monitoring platforms such as CloudWatch, Stackdriver, or OpenTelemetry/OpenAPM.
• Experience with cloud platforms such as AWS, Microsoft Azure, or Google Cloud Platform (GCP/GCC).
• Familiarity with automation and Infrastructure-as-Code tools such as Terraform and Ansible.
• Experience working in Agile and DevOps environments, including CI/CD pipelines and secure software delivery practices.
• Strong analytical, troubleshooting, and problem-solving skills.
• Excellent communication and stakeholder management skills, with the ability to explain technical concepts to both technical and non-technical audiences.
• Sitecore XM Cloud Developer and/or Sitecore OrderCloud certifications are advantageous.

We are seeking a dedicated Customer Service Advisor to join our team in Kuala Lumpur. As a key member of our customer-facing operations, you will be responsible for providing exceptional support to our valued clients, resolving inquiries, and ensuring a positive customer experience.

• Serve as the primary point of contact and respond promptly to customer inquiries, queries and complaints via phone, email, and chat
• Analyse customer issues and implement effective solutions to meet their needs
• Collaborate with internal teams to resolve complex customer problems
• Maintain accurate records of customer interactions and follow-up actions
• Identify opportunities for process improvements to enhance customer satisfaction
• Participate in team meetings and training sessions to improve skills and knowledge
• Handle escalated customer issues with empathy and professionalism

Due to continued business growth, Radius is seeking a Mandarin-speaking Sales Advisor (Telematics) to join our Kuala Lumpur, Malaysia office. The successful candidate will be responsible for engaging with Mandarin-speaking customers and driving sales growth within the telematics business.

In this role, you will be selling Telematics technology and fleet management into the Malaysia market and will enjoy a varied role with fantastic opportunities to progress and develop your career.  

• Identify, acquire, and manage new clients within the telematics.

• Maintain and grow existing client relationships to generate additional revenue.

• Conduct product demonstrations and presentations, showcasing telematics solutions and their benefits.

• Work closely with Operations and Post-Sales teams to ensure seamless implementation and client satisfaction.

• Drive sales performance by achieving targets, KPIs, and revenue goals.

• Stay informed on industry trends, competitor offerings, and emerging telematics technologies.

• Collaborate with internal teams to identify cross-selling and upselling opportunities.

• Maintain accurate client records and manage the sales pipeline using CRM systems.

Advise clients on wealth management and growth strategies:

- Provide expert advice on investment opportunities and risk management

- Help clients achieve their financial goals, such as retirement planning or wealth transfer

- Offer guidance on tax-efficient investment strategies

Manage portfolios and conduct regular reviews:

- Oversee client investment portfolios and make adjustments as needed

- Monitor market trends and rebalance portfolios to optimize performance

- Ensure portfolios align with client risk tolerance and investment objectives

Develop financial plans aligned with client goals:

- Work with clients to understand their financial objectives and create personalized plans

- Identify areas for improvement and provide recommendations

- Help clients prioritize their financial goals and create a roadmap to achieve them

Build and maintain strong client relationships:

- Foster trust and rapport with clients through regular communication and excellent service

- Understand client needs and provide tailored solutions

- Stay up-to-date on client changes and adjust advice accordingly

• 1-year contract role

Rostered working time:

• 8.30am to 6.00pm

• 10.00am to 7.30pm

Student Services

• Assist students with general inquiries at the Student Services Hive Counter (scheduled roster).

• Manage course-related email and phone inquiries based on assigned course portfolio.

• Provide coverage for the Student Services Concierge Counter during exigencies.

Student Engagement

• Establish multi communication channels and maintain strong relationships with student cohorts. Disseminate information to students via established multi communications channels

• Disseminate essential course information, including start dates, exams, and assessments.

• Provide course counselling to students transferring to new programs.

• Address general candidature, course pathways, and administrative queries.

• Collaborate with the Student Success Office on student, career, and industry engagement activities.

• Support academics in organizing Student Staff Liaison Committee (SSLC) meetings

• Actively participate in student engagement activities by either joining as a participant, leading the activity, or serving as a staff mentor for events.

• Develop and implement initiatives to enhance student engagement.

• Provide guidance and support to students to ensure a comfortable, reassuring, and enriching learning experience.

• Collaborate with faculty, student organizations, and other stakeholders to promote student involvement and well-being.

• Supporting the Deputy Director and Manager in organising student orientation and yearly graduation.

• Working with the Staff Mentor and Faculty Advisor, support and provide advice / guidance to the CU Student Club in organizing student events throughout the year, monitoring the deliverables of the Student Club.

Student Cohort Management (For assigned course portfolio)

• Coordinate with the admissions team on offer packs, cohort matters, and matriculation.

• Liaise with course consultations and country managers for any student cohort enrolment matters

• Process student transactions for re-module, deferment, exemption, transfers, and withdrawals, ensuring accurate status updates in the Student Management System (SMS)

• Address and resolve student inquiries/feedback by coordinating with internal and external stakeholders, including the University.

• Schedule academic intervention and support, where required

• Ensure students are registered on e-attendance system and Blackboard, where required.

• Reconcile enrolment numbers and collection of revenue.

• Follow up on outstanding payments, late fees, financial issues, and instalment requests.·

• Prepare and ensure accuracy of reports for royalty payments to the University

• Maintain up-to-date student status records in SMS and inform the University of any change.

• Foster strong relationships with the Academic Partnership Unit (APU) for course-related administrative matters

Others

• Support ad hoc projects and tasks as required

Job Requirements

• Degree in any discipline. Diploma holders with relevant experience are welcomed to apply too

• 1 to 5 years of relevant working experience in the Private Education Industry is preferred

• Strong customer orientation

• Strong leadership and people management skills

• Creative and resourceful in problem solving

• Meticulous and self-motivated

• Able to work under pressure in fast-paced work environment

• Excellent verbal and written communication skills

• Willing to work on weekends when required for events such as graduation ceremonies and open houses

Job Summary

Provide IT support and maintenance for hardware, software, servers, and network infrastructure, ensuring system reliability and security. Assist with implementations, user training, and participate in standby support outside normal hours.

Responsibilities

• Troubleshoot and resolve hardware, software, system, server, and network infrastructure issues to maintain operational stability
• Perform routine IT operations including system monitoring, patching, backups, health checks, and tape rotation in data centres
• Support and maintain servers, network devices, firewalls, and security systems, including administering basic Cisco routers, switches, and firewalls
• Assist with system implementations, upgrades, and create/update documentation such as Method of Procedures (MOPs)
• Provide user support, training, and guidance on IT systems and best practices to enhance user competence
• Participate in rotational standby support and respond to operational needs during weekends, public holidays, and after office hours
• Work independently and collaboratively within a team to meet IT operational goals

Required competencies and certifications

• Minimum 2 years of experience in IT support, IT operations, infrastructure maintenance, or related field
• Valid Class 3 license

Preferred competencies and qualifications

• Knowledge of Windows environments, basic server administration, networking protocols (TCP/IP, DNS, DHCP, Wi-Fi), backup and recovery processes, and IT security fundamentals
• Familiarity with troubleshooting end-user devices, servers, systems, and network infrastructure
• Basic knowledge of Cisco routers, switches, and firewalls
• Strong problem-solving, communication, documentation, and customer service skills
• Willingness to access data centres and work weekends, public holidays, after office hours, and on rotational standby duties when required

Job Summary

Provide first-line IT support and troubleshooting for hardware, software, systems, servers, and network issues. Monitor and maintain IT infrastructure to ensure service availability and SLA compliance. Manage support tickets, perform routine maintenance, and assist with system upgrades and improvements.

Responsibilities

• Provide first-line IT support and troubleshoot hardware, software, systems, servers, and network-related issues to ensure timely resolution
• Monitor IT systems and infrastructure to maintain service availability and compliance with SLA requirements
• Respond to incidents and service requests by performing basic repairs and coordinating escalations when necessary
• Perform routine IT operations including system monitoring, patching, backups, health checks, and tape rotation in data centres
• Support and maintain servers, network devices, firewalls, and security systems to ensure operational stability
• Carry out Install, Move, Add, and Change (IMAC) activities for end-user devices and IT equipment to support business needs
• Create, update, and manage support tickets with accurate documentation to track issue resolution progress
• Assist with system implementations, upgrades, preventive maintenance, and continuous improvement initiatives to enhance IT services
• Liaise with customers, vendors, and internal technical teams to resolve operational and technical issues efficiently
• Prepare and maintain technical documentation, procedures, and simple Method of Procedure (MOP) documents for IT processes
• Participate in rotational standby support and provide IT support during weekends, public holidays, and after office hours as required

Required competencies and certifications

• Minimum 2 years of experience in IT support, helpdesk, IT operations, infrastructure maintenance, or related field
• Higher NITEC, Diploma, or equivalent qualification in IT, Electronics, Engineering, or related discipline
• Knowledge of Windows environments, basic server administration, networking protocols (TCP/IP, DNS, DHCP, Wi-Fi), backup and recovery processes, and IT security fundamentals
• Familiarity with troubleshooting end-user devices, servers, systems, and network infrastructure
• Possess a valid Class 3 driving licence
• Willingness to access data centres and work 12-hour rotating shifts including weekends, public holidays, after office hours, and rotational standby duties

Preferred competencies and qualifications

• Basic knowledge of Cisco routers, switches, and firewalls

A Junior IT Support Engineer provides technical assistance and support to end-users, ensuring the smooth operation of computer systems and networks. Key responsibilities include :

- Technical Support:

- Troubleshoot and resolve technical issues related to hardware, software, and network systems

- Provide remote and on-site support to end-users, addressing their technical concerns and resolving issues efficiently

- System Maintenance:

- Perform routine maintenance tasks, such as software updates, patches, and system checks

- Assist in the deployment and configuration of new hardware and software

- Problem-Solving:

- Identify and diagnose technical problems, providing timely and effective solutions

- Collaborate with senior IT staff to resolve complex technical issues

- Documentation:

- Document technical issues, resolutions, and procedures for future reference

- Maintain accurate records of IT assets, software licenses, and system configurations

- User Support:

- Provide training and guidance to end-users on the use of IT systems and applications

- Develop and maintain user documentation and guides

Requirements and Skills:

- Education: ITE/Diploma in Computer Science, Information Technology, or a related field

- Technical Skills:

- Strong understanding of computer systems, networks, and operating systems (Windows, macOS, Linux)

- Experience with help desk software and ticketing systems

- Soft Skills:

- Excellent communication and interpersonal skills

- Strong problem-solving and analytical skills

- Ability to work in a fast-paced environment and prioritize tasks effectively

- Good time management and organizational skills

- Certifications:

- CompTIA A+, Network+, or similar certifications are a plus

Career Path:

- Growth Opportunities: upgrading skill and specialize in specific areas (e.g., cybersecurity, cloud computing), or move into IT project management

- Professional Development: Opportunities for ongoing training in emerging technologies and IT service management best practices

- Training will be provided

Role Overview

We’re looking for a highly analytical and performance-driven L3 Application Support Engineer with deep expertise in SRE, DevOps, and enterprise infrastructure. The role focuses on ensuring high availability for critical banking/corporate systems, driving automation, and leading complex incident resolution with minimal business impact.

Key Responsibilities

System Reliability & Incident Management

Provide L3 application support for 24/7 production environments with strict SLA adherence

Rapid triage, root cause analysis, and resolution of high-severity incidents for banking/corporate apps

Lead DR drills, post-mortems, and implement resilience improvements

Proactive health checks, patching, and performance monitoring to prevent outages

Manage CI/CD pipelines using Jenkins/GitLab, Bitbucket, and Azure Automation Runbooks

Implement Infrastructure as Code and automated deployments across Dev, UAT, Prod

Build scripts in PowerShell, Bash, Python, KQL, T-SQL to reduce manual toil and streamline operations

Track EOS/EOL components and drive technical upgrades for compliance

Platform & Database Administration Administer Azure SQL PaaS/IaaS, PostgreSQL, MongoDB, Redis, Elasticsearch, MariaDB

Manage Windows Server, RHEL8/9, OpenShift, and AWS S3 workloads

Configure monitoring and dashboards using Azure Log Analytics, ELK Stack, Grafana, OAPM

Security & Collaboration Remediate vulnerabilities using Microsoft Defender for Cloud/SQL and ensure compliance

Partner with Dev, Security, Compliance, and Vendor teams for long-term fixes

Own change/release management and maintain environment consistency

Create runbooks, SOPs, and knowledge transfer docs for L1/L2 teams

Required Skills & Qualifications

Cloud & Infrastructure: Azure Portal, Azure SQL, Logic Apps, VM Mgmt, RHEL8/9, OpenShift, AWS S3

Databases: SQL Server 2005-2019, MongoDB, Redis, Elasticsearch, PostgreSQL, MariaDB

DevOps/Tools: Jenkins/GitLab CI/CD, Bitbucket, Jira, Confluence, ELK, Grafana

Automation: PowerShell, Bash, KQL, T-SQL, Power Automate, Power Apps, Power BI

Security: Azure AD, Active Directory, SCOM, LDAP, Defender for CloudCertifications Preferred

Microsoft Certified: Azure Database Administrator Associate

Microsoft Certified: Azure Fundamentals

ITIL® v3 Foundation

Job Description

· Round the clock monitoring and maintenance of the System (hardware and software) to ensure system uptime in accordance to SLA commitments

· Respond to all incident / service calls and be first responder onsite to troubleshoot and resolve incidents including basic repairs or parts replacements

· Create / update and track ticket in ticketing tool to closure observing SLA commitments

· Escalate when necessary in accordance to escalation matrix

· Perform regular preventive and corrective maintenance, troubleshooting system hardware and all computer-based systems.

· Coordinate and work with third-party supplier or other contractors to identify the causes of issues e.g. hardware, software, network problems and etc. that may affect the proper functioning of the System.

· Liaise and work closely with customer to address service concerns and to solve technical problems.

· Work with technical team to resolve more advanced issues when necessary

· Perform Install / Move / Add / Change (IMAC) activities as tasked

· Ensure all material are properly documented and handed over during shift changes

· Perform any ad-hoc duties as assigned

· Build sustainable relationships and engage customers by taking the extra mile

Job Requirements

· Higher NITEC in Electrical, Electronics, IT or equivalent

· Relevant experience in IT system support and hardware maintenance

· Experience in electrical/mechanical drawing, service/repair manuals and or diagrams will be added advantage

· Basic knowledge in Networking and Database management will be added advantage

· Airport operations background will be added advantage

· Strong communication and interpersonal skills. Self-starter, self-motivated and critical thinker who embraces challenges

· Ability to work responsibly, independently and in a team

· Able to interact with all levels of people and work under stress

· Training will be provided

Working hours

Rotating 12 hrs shift or as assigned

· 4 days 12 hrs and 3 days rest

· Followed by 3 days 12 hrs and 4 days rest