Total 1,663 Others programme director job vacancies in Hong Kong

Roles &Responsibilities

1. Build and operate the AMS overseas sales system.

2. Establish an international sales network and localized management framework.

3. Support domestic clients' global expansion initiatives.

4. Drive scalable growth of AMS international advertising business.

Skills Required
1. Proven track record in building and scaling international sales organizations from the ground up (0-to-1 experience essential).

2. Deep understanding of the global advertising technology landscape; familiarity with AMS or similar ad platform businesses strongly preferred.

3. Extensive experience in cross-border go-to-market strategy and localized sales operations across APAC and/or European markets.

4. Hands-on experience with post-merger integration, particularly in cross-cultural and multi-regional settings.

5. Strong executive presence with the ability to lead front-line teams and drive alignment across HQ and regional stakeholders.

6. Fluency in English and Mandarin to align with China HQ while leading local teams and engaging regional partners.

Are you an experienced HR leader ready to shape the future of Pandora’s growth in Asia?

Do you thrive in dynamic, high-performance environments where you can drive transformation, empower people, and build a culture of excellence? Are you excited by the opportunity to help establish a new regional HQ that will play a pivotal role in one of Pandora’s most ambitious strategic initiatives? If so, this could be your next big move.

About the role

As HR Director you will play a pivotal role in shaping the future of Pandora’s growth in Asia. You will join a vibrant and ambitious HR team and work closely with senior leaders across multiple functions—including HR, Finance, Legal, and Strategy—to co-create and execute impactful People plans that directly support our business strategy.

This is a unique opportunity to help establish a new regional HQ from the ground up, embedding a strong and cohesive culture while driving transformation across the cluster. You will act as a trusted advisor, coach, and challenger to leaders, fostering an inclusive, engaging, and high-performing environment that reflects Pandora’s core values: Dream, Dare, Care, and Deliver.

In this highly strategic and hands-on role, you will be instrumental in building strong partnerships across the global HR community, contributing to meaningful business transformation and ensuring alignment between local execution and global priorities. You will need to bring an enterprise mindset, balancing the needs of the cluster with the broader ambitions of Pandora globally.

As the HR Director, your key responsibilities will include:

• Strategic Business Partnering

You will be part of a team of HR Directors partnering with executive leaders and their teams to drive talent, succession planning, and development initiatives. In Pandora, business partnering has a strong focus on talent, succession, and development, but it also extends beyond that to include organisational development, operating models, ways of working, structure, costs, growth, sizing, and the overall People Experience.

• People Plans and Engagement

As part of the HR team, you will be responsible for establishing and delivering a strong People and Sustainability plan for the cluster. This includes driving initiatives that enhance Employee Engagement and the overall Employee Experience across the region.

As the cluster evolves, you will play a key role in identifying what’s needed to support its growth—from adapting People strategies to anticipating future workforce needs. Your ability to align plans with both current realities and future ambitions will be essential in building a thriving and engaged organisation.

• Talent Authority

Advance the talent, succession, and development agenda across your functional area by enabling leaders to grow their teams and develop future-ready talent. Your efforts will fuel engagement, strengthen leadership, and positively impact net promoter scores. A key part of this role is to ensure we build a strong and sustainable talent pipeline that supports both current needs and long-term growth.

As part of setting up the cluster, recruitment will be a large part of the role, with a strong emphasis on hiring the right talent for the future across the region. This also includes a focus on building a strong and cohesive culture within the cluster, ensuring that new hires and organisational practices align with Pandora’s strategic direction and values.

• Operational Excellence

You will be responsible for delivering on key HR KPIs while ensuring smooth and effective day-to-day operations. At the same time, you will help build and professionalise a high-performing, value-adding HR team that consistently delivers a positive people experience and collaborates closely with our Centres of Expertise.

In this role, you will also play a key part in driving HR transformation by establishing modern, scalable ways of working that support operational excellence and long-term growth—ensuring the cluster is set up to scale and ready for the future.

• Annual HR Wheel Execution

Co-create and lead global People initiatives and solutions, ensuring alignment with strategic priorities.

What we’re looking for

We are seeking a positive, flexible, and driven leader who thrives in fast-paced environments and consistently delivers outstanding results. You bring an enterprise mindset, with the ability to balance the needs of the cluster with the broader strategic priorities of Pandora globally.

You are a skilled communicator who can distil complexity into clear, actionable insights, and you excel at building strong, collaborative relationships across a diverse and global stakeholder network.

Your profile

• Proven success in an HR leadership role within a global, matrixed organization.
• Demonstrated experience in business partnering, organizational design, and talent development.
• Strong numerical and analytical skills.
• Track record of translating business goals into actionable HR strategies.
• Expertise in setting up, managing and driving change within HR functions.
• Knowledge of employment law in Singapore and Japan.

What makes you stand out

• A natural ability to engage and influence senior stakeholders.
• Strong organizational skills and a structured approach to delivering business outcomes.
• Experience in leadership development, organizational transformation, and change management.
• A growth mindset with a focus on continuous improvement and innovation.

At LinkedIn, our approach to flexible work is centred on trust and optimised for culture, connection, clarity and the evolving needs of our business. The work location of this role is hybrid, meaning it will be performed both from home and from a LinkedIn office on select days, as determined by the business needs of the team.

LinkedIn’s Sales Solutions team is transforming how sales organisations find, understand and engage prospects and customers. As a Mid‑Market Account Director for Asia, you will use strategic social selling to demonstrate the value of Sales Navigator, drive adoption and outcomes and build long‑term partnerships across diverse markets. You will operate in a team‑selling environment with senior sales peers and cross‑functional partners to manage and grow a defined book of business. While you are focused on meeting and exceeding revenue goals, you will act as your clients’ advocate to ensure they are set up for success.

Responsibilities

• Effectively communicate the LinkedIn Sales Solutions value proposition to inspire clients to adopt modern, insight‑led selling and Sales Navigator
• Develop a deep understanding of territory and book of business, including client objectives, challenges, stakeholder dynamics and industry trends
• Build and execute account plans that drive pipeline creation, conversion, renewals and expansion across Mid‑Market accounts in Asia
• Support client sales strategy execution through multi‑level relationships, stakeholder maps and clear success plans
• Plan and prioritise territory management to maximise opportunities, coverage and resources
• Maintain accurate pipeline and forecasting
• Collaborate with Sales Leadership, Customer Success, Marketing, Insights, Analytics and other cross‑functional teams to maximise customer value and outcomes
• Establish yourself as a trusted advisor within target verticals by providing actionable insights, benchmarks and best practices
• Engage with senior revenue executives across Asia to align on business cases, value realisation and executive sponsorship
• Orchestrate pilots and proof‑of‑value programs; define adoption milestones and ROI outcomes with measurable impact
• Lead team‑selling motions, coordinate complex deal strategies and coach internal partners to unlock growth

Job Description

Why this role is important to us

The incumbent has overall responsibility for the management of all operations in Singapore.

This role has responsibility for overseeing Global Delivery’s workforce in Singapore and delivery of the processes and services in partnership with global business and corporate function leaders. The role provides leadership and oversight across the entire footprint in Singapore while ensuring the appropriate structures and accountability are in place with senior stakeholders in the US, Europe and APAC. The role is also responsible for the governance and oversight for areas of compliance within the Singapore regulatory framework.

What you will be responsible for

• Execution and monitoring of Global Delivery service delivery. This role is responsible for ensuring that services delivered across all Global Delivery functional areas are executed in line with service level requirements while leveraging local leadership and developing global and regional best‑practice solutions for clients.

• Partner with global and regional leadership to review the effectiveness of the operating model and build strategies for transformational change aimed at creating synergies and enhanced client outcomes.

• Ensure appropriate integration of Global Delivery into risk and compliance frameworks are established across all business areas and corporate functions operating in Singapore.

• Ensure Global Delivery functional leads are focused on appropriate allocation of resources to improve efficiency and effectiveness across the areas of responsibility and continuously improve overall resiliency.

• Provide leadership for staff on the ground through the establishment of governance, management routines and strong partnerships with global business and corporate function leaders.

• Partner with global business and corporate function leaders to optimize current budgets and planned investments in Singapore.

• Role model State Street’s culture traits in support of enterprise purpose and strategy. Partner with Global Human Resources to attract, engage, develop and retain a high‑performing and diverse workforce that supports a culture of accountability, innovation and continuous improvement.

• Partner with the client service organization to ensure we remain a strong partner, innovator and collaborator for the clients we serve; understand client issues and identify opportunities to improve service delivery.

• Evaluate and track the success of State Street Singapore in reaching its goals leveraging the Objectives and Key Results (OKR) methodology.

What we value

These skills will help you succeed in this role

• Multiple years of experience leading a complex operational or service delivery organization, ideally within the financial services industry.

• Demonstrated ability to successfully operate in a global, matrixed organization and partner across multiple lines of business and corporate functions, with particular emphasis on technology, operations, risk and compliance.

• Strong ability to drive performance improvement within a complex local/global organizational environment.

• Strong financial acumen with experience managing through multiple economic cycles.

• Proven track record in driving improvements towards an inclusive and diverse workplace.

Qualification and Requirements

• Over 15 years of experience running operations within financial services

• Enterprise leadership skills managing client service delivery and business growth.

• Experience interfacing at a senior level with clients, service providers and regulators.

• Strong team leadership, coaching, mentoring, communication and presentation skills

• Strong critical thinking, problem solving, and ethical decision-making skills

• Focus on talent management, optimizing technology and managing operational risk

• An ability to think strategically, managing complexity, change and multiple priorities

• A successful association in major operational model or platform improvements

Job Summary
Transaction Execution

• Conduct and manage due diligence inquiries of target company using due diligence checklists to understand their business, assets, capabilities, ESG and financial performance, as well as strategic fit
• Provide overall project management of the assigned M&A transactions, including coordination with clients, counterparty and external advisors such as Legal, Accounting, Tax to enable diverse capabilities
• Review public filings, research reports, business plans and financial information to produce operating and financial models
• Develop financial / valuation models to evaluate investments, reorganisations, disposals, acquisitions and other corporate finance transactions
• Conduct valuation assessment and provide valuation advice
• Conduct comprehensive research into company/industry/geographic market for a M&A transaction and prepare materials such as teasers, information memorandums, and other marketing materials.
• Manage and develop administration and documentation for assigned M&A transactions

Assist on transaction structuring

• Assist in negotiating commercial points on behalf of the client
• Assist in preparation of board materials and other approvals required by the client

Sector Knowledge/ Origination

• Contribute to the Cleantech & Environment sector M&A team which include (Renewable Energy, Conventional Power, Utilities, Environmental Services, Water, Waste, Electric Mobility Value Chain, Battery Storage, Geothermal, etc)
• Originate new business and opportunities by leveraging strong understanding of clients’ business and a consultative approach to provide tailored, structured solutions that meet their needs
• Participate in origination and execution of transactions, primarily leading the origination / pitch phase and support through to closing
• Originate / provide strategic deals and support in consultation with coverage teams and product partners

Key Responsibilities

• Maintain up to date knowledge on clients and targets, including preparing sector/ country landscape updates, maintaining trading/ transaction comparables
• Research and analysis of markets and industries
• Research and financial analysis of companies based on company information, research reports, and other information sources
• Participate in sector forums and conferences

Our Ideal Candidate

• Bachelors in Banking & Finance or Accountancy
• 7 + years of investment banking sector experience in M&A
• Has worked on multiple M&A deals in renewable energy/ power and utilities sector in South-East Asia and North Asia
• Decent level of VP/ Director/ deal team level client relationships in the renewable energy/ power and utilities sector
• Has led SPA/ W&I workstreams independently on M&A transactions in the renewable energy/ power, utilities sector
• CFA is a plus and previously CMFAS certified
• Written and Spoken Mandarin as the role will be working closely with the North Asia market (China,Taiwan)

Role Specific Technical Competencies

• Financial Forecast and Modelling
• Financial Analysis
• M&A Process and Documentation
• Valuation
• Business Acumen
• Industry Knowledge
• Client Management

We are seeking an experienced and strategic Director to lead and oversee our logistics and freight forwarding operations in Singapore. The candidate will be responsible for driving business growth, operational excellence, customer relationship management, and regional coordination with our Headquarters in Japan.

The ideal candidate must be proficient in both Japanese and English to effectively liaise with our Japan HQ, regional stakeholders, customers, and business partners.

Key Responsibilities

• Lead and manage overall freight forwarding and logistics operations including Air, Sea, and Land transportation.
• Develop and execute business strategies to drive revenue growth and operational efficiency.
• Maintain strong relationships with key customers, vendors, overseas agents, and stakeholders.
• Coordinate closely with Headquarters in Japan on operational, financial, and strategic matters.
• Oversee compliance with local and international logistics regulations and standards.
• Manage budgeting, cost control, and profitability performance.
• Lead, mentor, and develop department managers and operational teams.
• Drive continuous improvement initiatives and enhance service quality standards.
• Support regional business expansion and strategic partnerships.

Requirements

• Bachelor’s Degree in Logistics, Supply Chain, Business Management, or related field.
• Minimum 12 years of experience in logistics and freight forwarding industry, with at least 8 years in senior management position.
• Strong knowledge of freight forwarding operations, supply chain management, and international trade.
• Proven leadership and business development experience.
• Excellent communication, negotiation, and stakeholder management skills.
• Proficient in both spoken and written Japanese and English is mandatory to liaise with Japan Headquarters and international stakeholders.
• Strong analytical, strategic planning, and decision-making capabilities.
• Familiar with Singapore logistics market and regional trade operations.
• Experience working with Japanese companies or multinational logistics organizations.
• Knowledge of ERP / warehouse management systems/ logistics management systems
• Established industry network and customer portfolio will be advantageous.

Key responsibilities

• Liaise with hotel, food caterers, and transportation vendors to secure accommodations, meal sessions, and transport for programme participants.

• Liaise internally with trainers and school administrators to ensure the schedule for the program is up to date.

• Act as the first point of contact for vendors, invited guest speakers, and participants, and attend to their inquiries and requests before and during the program.

• Manage and be responsible for the week-long day-to-day running of the hackathon segment in the program.

Requirements:

• Diploma or equivalent in the humanities or social sciences discipline.

• 2 to 3 years of full-time event/ project management experience preferred.

• Proficiency in Microsoft Office suite applications.

• Experience in the design of marketing materials.

• Excellent interpersonal and communication skills, with the ability to interact professionally with students, academics, and industry partners from diverse SEAcultural backgrounds.

• Meticulous attention to detail, especially in managing schedules, bookings, and participants' information.

• Any other tasks related to event management and coordination that may be assigned by the Reporting Officer.

Contract Duration: Immediate to 31 Dec 2026

Working Arrangement:

• Mon – Thurs: 8.30am to 5.45pm
• Fri: 8.30am to 5.15pm
• Lunch duration: 45 minutes
• Staggered working hours option - start at 8am and end at 5.15pm, or start at 9am and end at 6.15pm

Location: Nanyang Ave

Salary: $2500 to $3000 (depending on experience)

EA License No.: 96C4864
Reg. No.: R26161270 JOEY TAY YI TING

The Strategy & Transformation Office is responsible for driving UOI’s transformation strategy and execution. This spans a range of projects and initiatives across the company, including process improvement, technology delivery, business strategy and Artificial Intelligence (“AI”) solutions.

Main Responsibilities

• Identify opportunities in Artificial Intelligence solutions that impact the company’s strategic growth initiatives across systems, processes, sales and culture
• Plan, setup and execute the AI roadmap and initiatives – ranging from assessing opportunity, scoping requirements, conducting RFP, managing delivery to post go live support and ongoing enhancements
• Teamwork with fellow project managers, business analysts, developers, testers, users and other stakeholders and be accountable for overall delivery of the AI initiatives within budget, scope and timelines
• Be the bridge between STO/IT teams and business users/senior management, advising AI development in the industry as well as execution progress
• Manage project risks and issues to ensure optimal delivery, including proactively identifying and solving problems and change management
• Maintaining internal and external customer satisfaction through the projects and initiatives
• Manage resource allocation, project burn rates and budgets on an on-going weekly, monthly, and quarterly basis
• Manage vendors, including SOW development and change requests
• Setup programme governance, frameworks and documentation
• Contribute to a positive team environment and company culture aligned with our Core Values
• Collaborate with Reporting Managers on AI strategy in the company, factoring in related transformation initiatives
• Take on other projects or tasks that may be assigned by Reporting Managers

Requirements

• Bachelor's Degree in Computer Science or Information Technology or equivalent 
• At least 8+ years of experience in managing complex system modernization or system implementation or replacement projects as a delivery manager or project manager
• Strong project management (waterfall/agile), change management (people side of change/projects) and facilitation skills
• Strong delivery manager with embedded governance discipline, ensuring all transformation. initiatives are executed in compliance with formal change control, project governance frameworks, and regulatory expectations
• Experience managing multiple vendors and multiple projects/workstreams with strong stakeholder engagement
• Good understanding of technologies and best practices: AI, Cloud, DevSecOps, CI/CD, API and microservices, etc
• Good understanding of the technology landscape that is applicable for general insurers in Singapore along with regulatory requirements and insurance industry trends in general
• Excellent interpersonal, influencing and negotiation skills with demonstrated experience engaging and influencing senior stakeholders and vendors to influence and achieve optimal business outcomes
• Excellent oral and written communication
• Excellent people skills and comfort in meeting and presenting to a range of stakeholders from C-suite to junior developers

The Senior / Executive (Training) supports the effective delivery of both the professional and community training programmes by overseeing end-to-end training administrative operations. This role ensures that WSQ and SSG-funded courses, as well as community programmes are administered accurately, efficiently, and in compliance with regulatory requirements.

Duties and Responsibilities:

1. Training Administration and Operations

Supports the coordination of end-to-end logistics for community and professional training programmes.

Supports the smooth class administration ie enquiries, registration process, withdrawals, learners’ e-learning on LMS, attendance tracking, and post-training follow-up.

Supports with scheduling, venue booking and set up, manpower allocation, and training materials preparation, and refreshments

Adherence to training-related budgeting, expense tracking, procurement and payment procedures.

2. Stakeholder Engagement

Serves as one of the key points of contact for learners, organisations, and community partners on training-related matters

Liaises with trainers, facilitators, clients and participants to ensure smooth training operations.

Support assignment offacilitators strategically based on participant profiles and training needs.

Provides timely communication, logistical support, and post-session feedback to trainers and facilitators, as needed.

3. Quality Assurance & Compliance

Supports the administration of WSQ/ SSG-funded/ AIC-funded courses in accordance with SkillsFuture Singapore(SSG) requirements and internal SOPs.

Maintains accurate records and documentation in the Training & Learning Management System (TLMS) andAgency sharepoint.

Maintains up-to-date knowledge of funding guidelines and SSG requirements for operational compliance and audit readiness.

Maintains adherence withinternal finance process, external audit requirements and data protection standards.

4. Process Management/Improvement

Work with the Manager (and/or Senior Executive) to review and refine workflows and SOPs for greater efficiency.

Contributes to digitisation or system enhancements of administrative tasks.

Supports the generation of reports and insights for programme evaluation and funder reporting.

Documents and adheres to best practices to build team capacity.

5. Team and Cross-functional Collaboration

Works closely with other departments of the Agency to ensure smooth delivery of the training programmes.

Supports other agency-related projects as recommended by the Manager or Deputy Director.

TELE me at @jacechooo or WA me at https://wa.me/+6582976283 NOW!
Interested candidates please submit your resume to jacechoo@recruitexpress.com.sg

Jace Choo Oi Kei
Personnel EA License No.: R1875164
Recruit Express Pte Ltd (EA Licence No.: 99C4599)

We are seeking an exceptional Director of Front of House to lead the strategic direction and operational excellence of all front-facing hotel experiences at Conrad Singapore Marina Bay.

As a key member of the leadership team reporting to the Hotel Manager, you will oversee all guest touchpoints—from arrival to departure—ensuring a seamless, personalized, and luxury experience aligned with Conrad and Hilton brand standards.

You will lead multiple operational teams including Front Desk, Guest Experience (Executive Lounge), Concierge, Bell Services, Lobby Ambassadors, Telephone (PABX), and Spa & Wellness (Spa, Gym, Pool).

Exceptional Hospitality Starts with You

Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! You will oversee the daily operations of the front office and guest services teams, ensuring that all guests receive outstanding service. You will manage check-in and check-out processes, resolve guest concerns, and lead a team of front desk agents and guest service representatives to meet the hotel’s service standards. As a Director of Front of House, you’re not just overseeing daily front office operations – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Key Responsibilities

Strategic & Operational Leadership

• Lead and oversee all Front of House operations to deliver exceptional guest experiences
• Drive service excellence, guest satisfaction, and brand consistency across all touchpoints
• Maintain a strong presence in the lobby, setting the benchmark for service standards
• Ensure readiness for peak periods, VIP arrivals, and special events

Guest Experience & Service Excellence

• Champion a guest-first culture, resolving issues proactively and effectively
• Continuously gather and act on guest feedback to improve service delivery
• Maintain detailed guest profiles to enhance personalization and loyalty

Team Leadership & Talent Development

• Inspire, coach, and develop a high-performing team of department leaders and frontline staff
• Oversee recruitment, onboarding, training, and performance management
• Foster a collaborative, engaged, and service-driven team culture

Commercial & Financial Performance

• Drive room revenue and profitability through effective operational and commercial strategies
• Manage departmental budgets, forecasts, and financial reporting
• Analyse performance metrics and implement improvements to maximize results

Cross-Functional Collaboration

• Work closely with Housekeeping, Sales, F&B, Spa, and Revenue teams to ensure seamless operations
• Support group arrivals, events, and special requests with precision and coordination
• Contribute to marketing initiatives, promotions, and guest engagement strategies

Operational Excellence

• Ensure adherence to Hilton brand standards, policies, and procedures
• Lead daily briefings, shift handovers, and operational reviews
• Monitor service standards and implement continuous improvements
• Ensure compliance with health, safety, and regulatory requirements

What It Takes to Make the Stay

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

We are seeking a dynamic, service-driven leader with:

• Proven experience in Front Office or Rooms Division leadership, ideally within luxury hospitality
• Strong operational, commercial, and leadership capabilities
• Excellent communication, interpersonal, and stakeholder management skills
• A guest-centric mindset with a passion for delivering exceptional service
• Strong organizational skills with the ability to manage multiple priorities
• Financial acumen with experience in budgeting, forecasting, and performance analysis
• Proficiency in hotel systems and Microsoft Office applications
• Fluency in spoken and written English

Key Traits:

• Results-oriented and proactive
• Calm under pressure with strong problem-solving skills
• Team-focused and collaborative
• Detail-oriented with a commitment to excellence

Job Overview

We are seeking a dynamic and results-driven Marketing Director cum Sales Manager to lead the company’s marketing strategy, student recruitment efforts, branding, social media marketing, and business development activities. The candidate will play a key role in driving enrolment growth, strengthening brand presence, and developing promotional strategies across both traditional and digital platforms.

The ideal candidate should possess strong leadership, sales, and digital marketing capabilities, especially in Chinese social media and content marketing platforms, with strong understanding of the China and Asia market.

Key Responsibilities

Marketing & Branding

• Develop and execute comprehensive marketing strategies to increase brand awareness and student enrolment.
• Manage digital marketing campaigns across social media platforms including XiaoHongShu (小红书), Shi Pin Hao (视频号), Facebook, Instagram, TikTok, and other online channels.
• Create and oversee engaging promotional content, short videos, livestreams, and advertisements.
• Plan and coordinate marketing events, education fairs, workshops, and promotional activities.
• Monitor market trends, competitor activities, and analyse campaign performance.

Sales & Student Recruitment

• Drive student recruitment targets for local and international markets.
• Conduct course consultations and follow up on enquiries to maximise conversion rates.
• Build and maintain relationships with education agents, corporate partners, and external stakeholders.
• Prepare sales reports, forecasts, and recruitment analysis for management review.

Social Media & Content Promotion

• Manage and grow the company’s presence on XiaoHongShu (小红书) and Shi Pin Hao (视频号).
• Develop content strategies to promote programmes and services similar to the company’s products and offerings.
• Work closely with influencers, partners, or content creators to increase online exposure and lead generation.
• Analyse social media engagement and optimise content performance.

Business Development

• Identify new business opportunities and strategic collaborations.
• Develop partnerships with schools, companies, and overseas agencies.
• Support expansion initiatives and new programme promotions.

Team Leadership

• Lead and manage the marketing and sales team to achieve departmental KPIs.
• Provide coaching, training, and performance monitoring for team members.
• Ensure smooth coordination between academic, operations, and marketing departments.

Requirements

• Diploma or Degree in Marketing, Business Administration, Communications, or related field.
• More than 10 years of relevant working experience in marketing, sales, branding, or business development.
• Minimum 6 years of hands-on experience managing new media and social media platforms.
• Strong experience in XiaoHongShu (小红书), Shi Pin Hao (视频号), short video marketing, livestream promotions, and digital content strategies.
• Familiar with China and Asia market trends, consumer behaviour, and marketing strategies.
• Experience in the education industry will be an advantage.
• Strong leadership, presentation, communication, and negotiation skills.
• Creative and knowledgeable in content marketing, short video creation, and online promotions.
• Target-oriented with strong analytical and problem-solving skills.
• Ability to work independently in a fast-paced environment.
• Proficiency in English and Mandarin to liaise with Chinese-speaking clients, students, and partners.

Under the direction of the Head of Global Callebaut Chocolate Academy, the Director, Regional Callebaut Chocolate Academy will lead the Chef services in all activities by focusing on delivering a unique customer experience to all typology of customers for the region.

He/she is directly managing the Head Chefs Chocolate Academy of the region. This crucial role is to ensure a consistency for the whole region in delivering a unique customer journey. The service offering, defined by four key pillars (support, innovation/inspiration, education and community) is to support all typology of customers for the entire region.

He/she is responsible together with the Director, Digital Academy to support the chef service in the digital transformation by leading thedeliverables of dedicated digital content.

He/she is the “face” of the Barry Callebaut culinary expertise in Chocolate & Cocoa to the food manufacturing, top B2B/B2C Brands and the artisanal word across the region and Gourmet brands.

He/she is responsible for leading the development of the next generation of chocolate experiences. By working with the Market segment team and consumer insight team, he/she is translating consumer trends into compelling, indulgent, unexpected concepts to inspire innovative solutions for our customers & help them to grow.

Internally, the Director, Regional Callebaut Chocolate Academy is playing an equally critical role in shaping our customer journey to be best-in-class, as well as helping to ensure that our winning portfolio, innovation & services always line up to the high standard or solutions our customers are looking for.

He/she is leading the Callebaut Chocolate Academy across the region by pioneering in the world of bakery , pastry, confectionery, ice cream and beverage as well as supporting our strategic long term growth priorities.

He/she is taking the role of influencer internally and externally by empowering his/her team across the whole region, helping talent to grow, having a strong digital influence within the Food Industry and scaling best practices across the region.

He/she is leading the internal sales training to support the transformation of our sales team to become ingredients experts and transforming Barry Callebaut being an ingredient company to become a solution provider delivering a best-in-class service.

Key responsibilities include: 

-         Leading the Chocolate Academies of the region

-         Working closely with the Barry Callebaut team to support the innovation launch, marketing campaign and embedding a superb customer journey.

-       Driving the customer journey in solution selling and promoting our winning portfolio

-         Supporting the service offers digital transformation.

-         Working closely with the event team to bring alive the Callebaut Chocolate Academy digitally or during fair and event.

-         Being influential in the chef community to attract segment experts, new hires, influencers and guest chefs on dedicated projects. He/she is also an internal ambassador to support our Passion for food internally!

-         Taking a key role within the Chef services across the region to support our sustainability ambitions.

-         Empowering his/her Chef team and supporting their career growth when relevant.

-     Having budget/cost center(s) responsibility (P&L) for the Academy of the region

-      Manage the Academy footprint and key openings or relocating projects closely with the local Academy.

-      Build a strong network with Academy sponsors in the region & enable additional regional and local sponsorships.

Work Experience/Education:

●        Advance training in Confectionery/Bakery/Ice Cream/Dairy/Pastry/Cereals

●        Specific diploma in Confectionery and Pastry transformation

●        Knowledge of the ISB, QSR and KA market

●        Knowledge of Chocolate and Cocoa Food Manufacturer Industry preferred and B2B market relatives to food industry

●        15+ years of experience

●         

Additional Requirements:

●      Fluent in English + another language

●      Strong communication and organization skills

●      Proactive & Autonomous

●      Strong digital influencer and knowledge of several Social Media platforms (IG, FB, LK…)

●      Salesforce knowledge

●      Ability to work well in a high expectations environment

●      Ability to work effectively with multiple departments and portray a professional and positive image

●      Project management mindset

Position Overview

The Account Director serves as one of JLL's most important leadership positions, responsible for delivery to the client across multiple service lines and geographies while managing diverse responsibilities across different timeframes. This role acts as the primary point of contact for all matters specific and related to the account, building and maintaining strong, long-lasting customer relationships.

Key Accountabilities & Responsibilities

Strategic Leadership & Account Management

• Act as the primary point of contact for all matters specific and related to the account

• Develop forward-looking, peer-reviewed strategic plans that maximize profitability and leverage JLL's capabilities

• Create and execute annual account business plans aligned with client growth and JLL's profitability

• Build and maintain strong, long-lasting customer relationships

• Oversee customer account management including forecast, budget, and tracking of key account metrics

• Ensure seamless and efficient delivery, improving cost optimization, mitigating risk, and fostering sustainable practices, development of the team including cross-skilling

Client Relationship Management

• Conduct regular client engagements including:

• Weekly Operations meetings

• Monthly Management Review meetings

• Quarterly Business Reviews (QBRs)

• Demonstrate strong attention to detail and proactive communication of updates, issues, risk mitigation solutions, and delays

• Proactively engage stakeholders to ensure that on-site client's expectations are met

• Build and develop effective client/stakeholder relationships across multiple levels of the organisations (JLL and Client)

• Serve as on-site key point of contact for Facilities in the client's premises

• Liaison closely with the client on-site representatives to address problems and/or enhance working environment performance

Operational Excellence & Site Operations Management

• Manage all building-related technical and service contracts, develop and implement procedures and performance measures to ensure efficiency, accuracy and reliability of work methods and systems

• Ensure compliance with contract requirements and manage risk

• Manage internal reporting such as development tracker, opex and capex pipeline, compliance, risk and issues

• Recommend continuous quality improvement practices and implement Industry Best Practice operations

• Implement building procedures and performance measures and ensure they are maintained at all times

• Ensure all Critical Environment (CEM) requirements are met

• Review existing operations regularly to reduce costs and improve operational standards

• Provide 24/7 emergency call support and site attendance as required

• Co-ordinate critical out-of-hours issues & participate as a key team member in investigations and responses to emergency situations

• Ensure uninterrupted site operations

Business Development & Growth

• Develop new business and identify new business opportunities

• Participate in contract negotiations and agreements

• Expand share of wallet by solving client pain points

• Work collaboratively with facilities team colleagues both within the Client location & in the wider Jones Lang LaSalle network

Team Leadership & People Management

• Build and lead empowered, technically capable account leadership teams whose competencies align with the client's industry and business

• Foster talent development and conduct quality career development conversations

• Manage diverse teams across different timeframes and geographies

• Manage and coach team members

• Develop and sustain a high-quality, well-motivated team

• Ensure high staff morale, trust and work ethics

• Build and maintain an environment that supports teamwork, co-operation and performance excellence within team

• Mentor and enable Training & Development of team members

• Ensure staff development to anticipate/meet client's requirements

IFM-Specific Responsibilities

• Oversee integrated facilities management services including hard and soft services

• Manage IFM service delivery models (self-performed and sub-contracted) covering:

• Facility management

• Engineering services

• Workplace services

• EHS

• Site services and Minor Works

• Ground maintenance

• Employee services

• Utilities and energy

• Specialty services

• Ensure governance and account management structures are in place

• Identify account-level resources for quality management and implementation of global playbooks

• Sponsor the Asset Management Program and Audit program allocating resources and ensuring delivery execution

Procurement & Vendor Management

• Manage all 3rd party/subcontractor performance

• Ensure vendors are well-managed, delivering services on time and within budget

• Ensure that vendor procurement processes comply with agreed client procurement guidelines as well as Jones Lang LaSalle best practice

• Ensure vendors are selected based on their familiarity with the local market situation, enabling them to offer timely and effective responses to service requests

Contracts Management

• Plan and manage all contracts to ensure that they are professionally delivered at the right costs

• Ensure expiry of contracts are well-monitored and re-procurement is initiated if needed

• Ensure contracts are continually assessed to deliver best value to the client

Financial Management

• Actively work to ensure that the site's financial operations are meeting or exceeding targets and control requirements including the Jones Lang LaSalle Code of Ethics

• Ensure financial processes are followed at all times with no non-compliance outcomes

• Understanding of account financials, contract management, and commercial excellence

• Develop and oversee the forecast and budget management for the account

Health, Safety, Security & Environment (HSSE) Management

• Ensure the provision of a safe working environment

• Ensure compliance with statutory regulations on fire, health and safety standards

• Ensure all working environments meet all requisite OH&S Standards

• Support the Account HSSE Manager with determining appropriate actions to address risks and opportunities

Risk Management

• Ensure a property risk management program including audits is implemented and maintained

• Ensure disaster recovery and business continuity plans are implemented and maintained

• Ensure escalation procedures and incident reporting procedures are implemented and in place

• Assist in the development of guidelines and strategies to ensure compliance with Jones Lang LaSalle's business conduct

• Act as an escalation point for issues that require resolution and/or support

Performance Management

• Achieve Key Performance Indicators and Service Level Agreement targets

• Attain client KPIs

• Ensure continual service improvements

• Maintain client satisfaction at the highest level - >8 Net Promoter Score

Administrative Support

• Provide assistance in general administrative activities and any other duties as assigned by Account Management on a needs-be basis

Key Result Areas

• Uninterrupted site operations

• Client satisfaction

• Continual service improvements

• Attaining client KPIs

• Account profitability and growth

• Team development and retention

Required Qualifications

Education

• Bachelor's/Diploma in Mechanical/Electrical/Building/Facilities Management mechanical bias prefered

• Advanced degree or professional certifications are advantageous

Experience

• Minimum 10 years in Facility Management with proven team management and leadership experience

• Minimum 3+ years in similar multi-service line Account Leadership position

• Background in Manufacturing operations / semiconductor industry preferable

• Proven track record managing multiple scaling accounts or small/medium size regional enterprise accounts

• Demonstrable experience in facilities management and corporate real estate

Technical Knowledge & Skills

• Client-centric: Deep empathy, transparent communication and passion to meet client needs

• Authentic leadership: Ability to earn respect, build trust, and demonstrate integrity

• Solution-oriented: Capability to uncover opportunities and turn challenges into valuable outcomes through coherent strategy development and plan execution

• Growth-driven: Focus on enhancing client experience while seeking continuous improvement

• Relationship management: Strong ability to build trust, loyalty, and long-term partnerships

• Financial acumen: Understanding of account financials, contract management, and commercial excellence

• Strong analytical, presentation, excellent communication and organization skills

• Knowledge of Occupational Health and Safety requirements

• Knowledge of M&E systems, Financial & Management Reporting

• Strong communication and interpersonal skills with the ability to build rapport quickly

• Sound computer skills in Microsoft Office

• Demonstrated ability to manage multiple and complex operational matters on a daily basis

Personal Attributes

• Strong personal brand reflecting reputation, expertise, and professional image

• Credibility and passion as a knowledgeable professional who delivers on promises

• Influence to drive decisions and positively impact client outcomes

• Ability to work under pressure and manage emergency situations

• Delivers with, and for, the team as an integrated and hands-on team player

• Executes with speed and leverages capabilities of the team and platform to integrate into workable and structured plans

• Flexibility to provide 24/7 support when required

Company Overview

We are a community first and a company second. We call ourselves a Village—thousands of teammates coming together each day to care for our patients, each other and our world

The DaVita Way—a culture made by us, lived by us and unique to us. It means “We dedicate our Head, Heart and Hands to pursue the Mission, live the Values and build a healthy Village. It means that we care for each other with the same intensity with which we care for our patients.

Join us as our

Operations Director

A key member of DaVita’s senior leadership team, this position is responsible for the management and oversight of DaVita’s dialysis Operations in Singapore.  

The Operations Director provides leadership, counsel and direction to the field management of DaVita to ensure safe, efficient, and high-quality patient care.  Additionally, this position identifies and develops strategic growth opportunities, monitors on performance, and works closely with General Manager to develop competitive strategies in alignment with DaVita’s mission and values.

REQUIREMENTS

• Degree in Healthcare Management, Business Management, Operations Management, or related discipline

• Minimum 8–12 years of relevant operations experience in preferably within healthcare, and/or multi-site service organizations, with 2-3 years in a senior leadership role

• Demonstrated experience in budgeting, P&L oversight, cost optimization, and operational productivity.

• A strategic leader, system thinker with excellent communication and stakeholder management skills.

• Strong commercial acumen and data-driven decision-making ability

About Liquid Group

Liquid Group is aSingapore-based fintech company enabling interoperable digital payments andcross-border QR payment ecosystems across Asia.

Through productsincluding RoamQR, LiquidPay, LiquidNow, and LiquidNet, Liquid Group works withbanks, wallet issuers, national payment networks, acquirers, corporates, andmerchants to deliver seamless and scalable payment experiences across markets.

Our mission is to drivethe future of interoperable digital payments through strong ecosystemcollaboration, innovative product capabilities, and scalable paymentinfrastructure.

www.liquidgroup.sg

Role Overview

We are seeking a highlyexperienced and operationally driven Director, Ecosystem Enablement to leadpartner enablement, ecosystem activation support, operational readiness, andecosystem performance coordination across Liquid Group’s payment platforms andcross-border QR ecosystems.

This role plays acritical function in ensuring ecosystem participants — including issuers,acquirers, merchants, and payment partners — are operationally enabled,actively participating, and continuously supported to drive transactionadoption, usage growth, and ecosystem scalability.

The role serves as a keyoperational bridge across Product, ACT (Activation, Conversion &Transactions), Technology, Commercial, and regional Operations teams to supportrollout readiness, partner enablement, ecosystem performance monitoring, andcontinuous operational improvement across SGQR+, RoamQR, and Liquid Group’sregional payment ecosystems.

Key Responsibilities

1. Partner Enablement& Ecosystem Activation

·       Drive partner enablementand activation support across:

o  walletissuers

o  acquirers

o  merchants

o  ecosystemparticipants

·       Coordinate partneroperational readiness and ecosystem participation initiatives.

·       Support merchant andpartner activation programs to improve transaction adoption and ecosystemparticipation.

·       Conduct partnerengagement sessions, operational walkthroughs, and ecosystem traininginitiatives.

·      Supporton-ground engagement and ecosystem activation efforts where required.

2. Ecosystem Performance& Usage Support

·       Monitor ecosystemparticipation, transaction activity, and partner usage performance.

·       Track:

o  activationrates

o  transactionadoption

o  usagetrends

o  operationalparticipation levels

·       Identify low-activity orunderperforming ecosystem participants and coordinate recovery or activationsupport initiatives.

·       Support ACT teams indriving ecosystem participation, transaction conversion, and usage growthinitiatives.

·       Provide ecosystemperformance insights and operational observations to management teams.

3. Operational Readiness& Product Support

·       Support operationalreadiness planning for:

o  newproducts

o  productenhancements

o  featurerollouts

o  paymentcorridor expansions

·       Coordinate UAT,operational walkthroughs, and business readiness activities acrossstakeholders.

·       Work closely withProduct and Technology teams to ensure releases are operationally executableand supportable.

·       Provide operationalfeedback and ecosystem observations to improve:

o  usability

o  operationalscalability

o  implementationreadiness

o  ecosystemadoption

·       Support rolloutcoordination and migration readiness activities across regional teams.

4. OperationalCoordination & Process Improvement

·       Work closely withregional operations teams across Singapore, Malaysia, and Thailand to improve:

o  operationalconsistency

o  ecosystemservicing

o  supportscalability

o  operationalgovernance

·       Review and enhance SOPs,operational workflows, and ecosystem support processes.

·       Identify opportunitiesfor:

o  operationalefficiencies

o  processautomation

o  serviceimprovements

o  ecosystemoptimization

·       Coordinatecross-functional operational support across Product, Technology, Operations,and ACT teams.

5. Ecosystem SupportGovernance & Escalation Coordination

·       Act as a key operationalcoordination point for ecosystem partners and stakeholders.

·       Coordinate resolutionof:

o  onboardingissues

o  operationalincidents

o  ecosystemservicing gaps

o  partnerreadiness concerns

o  escalationmanagement matters

·       Drive root causeanalysis and operational improvement initiatives.

·       Support ecosystemservicing governance and operational performance management.

Key Requirements

·       8–12+ years ofexperience in:

o  fintech

o  payments

o  productoperations

o  ecosystemoperations

o  partnerenablement

o  merchantor payment network environments

·       Strong understanding of:

o  QRpayments

o  Paymentecosystems

o  Walletparticipation models

o  merchantacquiring

o  cross-borderpayment environments

·       Experience supportingecosystem activation, operational readiness, and partner enablement initiatives.

·       Strong stakeholdermanagement and communication capabilities.

·       Operationally strongwith commercial awareness and ecosystem-growth mindset.

·       Highly organized,analytical, and execution-oriented.

·       Comfortable operating infast-paced, high-growth fintech environments.