Total 2,231 payroll analyst job vacancies in Hong Kong

Work closely with business stakeholders, product owners, and technology teams to gather, analyze, and document business and functional requirements.

Translate business requirements into detailed functional specifications and technical requirements for development teams.

Conduct business analysis, process mapping, gap analysis, and impact assessments to support digital transformation initiatives.

Collaborate with cross-functional teams to deliver end-to-end solutions aligned with business objectives.

Perform research and feasibility studies on emerging technologies, including AI-driven solutions and process automation opportunities.

Support AI initiatives by identifying use cases and assisting in integrating AI capabilities into business processes.

Leverage previous development experience to bridge communication between business users and technical teams.

Analyze data and provide insights using reporting and analytics tools such as Tableau, Cognos, or other Business Intelligence platforms.

Work with data teams to define data requirements, data quality standards, and reporting solutions.

Prepare business proposals, solution recommendations, presentations, and executive summaries for stakeholders.

Participate in requirement workshops, design discussions, and solution reviews.

Collaborate with offshore and USA-based teams to ensure timely delivery of project milestones.

Understand and support applications and processes within the Real Estate and Construction domain.

Conduct market research and industry analysis to recommend process improvements and innovative solutions.

Facilitate User Acceptance Testing (UAT), requirement validation, and change management activities.

Identify risks, dependencies, and opportunities for optimization across business processes.

Work closely with architects, developers, QA teams, and project managers throughout the project lifecycle.

Ensure proper documentation, traceability, and governance standards are maintained.

Drive continuous improvements and contribute to strategic initiatives through strong business acumen and analytical capabilities.

Provide functional support and clarify requirements during development and implementation phases.

Prepare project status reports, dashboards, and stakeholder presentations.

Our client, one of Asia-Pacific’s leading organizations is looking for:
Low Code/No Code Business Analyst
Responsibilities:

• Lead requirements gathering and technical analysis for digital products and platforms, working closely with business users, engineers, architects, and delivery teams to understand needs, constraints, and solution options.
• Translate business, operational, and policy requirements into clear functional and technical artefacts, including product requirements, user stories, process flows, data models, and integration specifications, with strong traceability across the delivery lifecycle.
• Analyse complex business and system problems using process mapping, data analysis, and impact assessments, recommending practical solutions that balance user needs, technical feasibility, cost, and cloud architecture considerations.
• Act as a bridge between business and technology teams in agile development environments, actively participating in agile ceremonies such as sprint planning, backlog refinement, daily stand-ups, sprint reviews, and retrospectives
• Support solution design in cloud-hosted environments, working with technical teams to clarify requirements related to cloud infrastructure, security, scalability, performance, and integration with enterprise platforms.
• Design and execute user acceptance testing (UAT) and validation strategies, coordinating with stakeholders to ensure solutions meet business and technical requirements, compliance needs, and quality standards
• Work closely with development teams post go-live to support production monitoring, analyse user feedback and system data, and drive continuous improvements to digital products.
• Identify opportunities for innovation and optimisation through the use of digital platforms, data, and ecosystem-based approaches, contributing to longer-term product and portfolio planning.
• Apply and continuously improve business analysis tools, techniques, and standards, contributing to organisational best practices and delivery maturity

Requirements:

• Bachelor’s degree in Business, Information Technology, Computer Science, or a related discipline.
• Recent experience in configuring low code/no-code products or software
• Be able to diagnose or troubleshoot API issues
• 5–8 years of experience in business analysis, with demonstrated experience working on enterprise-scale, technology-driven systems.
• Strong experience as a Technical Business Analyst working closely with engineering and cloud teams.
• Solid understanding of cloud technologies and cloud hosting concepts (e.g. SaaS/PaaS/IaaS, APIs, integrations, environments, security and non-functional requirements).
• Hands-on experience working in Agile / Scrum delivery teams, with strong familiarity with agile ceremonies and artefacts.
• Experience performing gap analysis, impact assessment, and dependency analysis, especially in complex or multi-system environments.
• Familiarity with low-code / no-code platforms and Whole-of-Government platform (e.g. Singpass/Corppass/Myinfo, Govt commercial cloud) is an advantage.
• Excellent stakeholder management skills, with the ability to engage confidently with business leaders, technical teams, and external partners.
• Strong written and verbal communication skills, with the ability to explain technical concepts clearly to non-technical audiences.
• Proficiency in tools such as JIRA, Confluence, and other agile delivery and documentation platforms.
• Ability to learn new domains and technologies quickly, and to operate effectively in complex, evolving environments.

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Interested applicants can also email CV at jagveer@nsearchglobal.com (for faster processing, please state the exact job / position title applied “Low Code/No Code Business Analyst"

Only shortlisted candidates will be notified.

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EA License Number: 10C3636
EA Personnel Name: Jagveer Singh Arora 
EA Personnel Registration Number: R22109615

By submitting your resume and cover letter to apply for our job opening, you confirm that you have read the Data Protection Notice for Job Applicants (https://www.nsearchglobal.com/dp-notice/job-applicants) and you consent to the collection, use, and disclosure of your personal data for the purpose of verifying and evaluating your job application. Additionally, you have to notify and obtain consent from all individuals listed as your references to their data being collected and disclosed for the purposes related to your job application.

Responsibilities

• Understand business processes and work with users to design and develop an end-to-end solution.
• Provide advice and assistance to business users in the effective use of application system and information technology.
• Manage the development of the application system and ensure the project is implemented within budget and according to schedule.
• Design solutions that are of quality and functional to ensure a good user experience.
• Monitors the performance of the application and work with relevant stakeholders to troubleshoot any issues surfaced in the production environment.
• Work closely with technical, solution and information architects to ensure the application developed is robust and align with the Enterprise Architecture.
• Produce technical documentation for application systems.
  

Requirements

• Working experience in application development using the following technologies and programming languages such as Mobile, web, object-oriented programming, SQL, Java, JavaScript, Spring boot, OIDC, and AWS.
• Experience in Project Management and is able to manage user expectation and deliver within project timeline
• Experience/knowledge in Scrum/DevOps concepts.
• Experience/knowledge in the various technologies supporting CI/CD such as GitLab, Confluence, JIRA, SonarQube, etc.
• Experience/Knowledge in Cloud, microservices architecture and container technologies such Docker, Kubernetes, etc.
• To have a keen interesting in IT/ programming / system designs.
• Good understanding of SDLC.

HR Executive 
Salary Range: $3,000 – $4,000
Working Days: Monday – Friday 
Working Hours:  8.30am – 6.00pm
Location: Geylang

Responsibilities:
Recruitment, Selection & Offboarding

• Manage the recruitment and selection process under the guidance of the Head, People & Culture, including job postings, candidate shortlisting, reference checks, and providing support to hiring managers.
• Obtain the necessary employment permits for non-local employees.
• Prepare administrative forms and documentation for new employees upon commencement.
• Manage the offboarding process under the guidance of the Manager, People & Culture, including resignation acceptance, preparation of separation documents, coordination with relevant parties for handover and offboarding, and arranging exit interviews.

Compensation & Benefits

• Administer payroll processes, including related statutory submissions such as CPF and Income Tax.
• Administer staff benefits, including leave, claims, EAP, insurance, and other related matters.

Employee Engagement

• Serve as the first point of contact to support employees’ HR needs and enquiries.
• Communicate regularly with employees regarding HR matters.
• Provide support for employee engagement and organisation development initiatives.

Administration

• Maintain accurate and up-to-date employee records.
• Provide administrative support for various HR functions, including learning and development, recognition and rewards, performance management, employee welfare, employee relations, communications, and engagement initiatives.
• Manage and coordinate WICA claims, employee insurance matters, and related documentation.
• Ensure compliance with all statutory and regulatory requirements.
• Prepare and replenish name cards (digital or physical).
• Perform any other relevant duties as assigned.

Requirements

• Minimum Diploma in HR with 3 years of experience in HR Operations.
• Hands-on experience with HRMS and payroll systems; experience using BIPO software would be an advantage.
• Candidates with prior experience in the social service or NGO sector will be preferred.

Email: supreme.jacksontan@gmail.com

Tan Yong Zhi (Jackson) | Reg: R24124461

The Supreme HR Advisory Pte. Ltd | EA No: 14C7279

Our client is a leading global technology company with a strong presence in digital platforms, innovation, and large-scale software systems. They are currently seeking a highly analytical and business-focused Data Analyst to drive data-driven decision-making, operational excellence, and strategic insights across a large-scale customer support and business operations environment.

This is a 12-months contract role.

Responsibilities

• Analyze large and complex datasets using SQL, Python/R, Tableau, Hive, Presto, and other big data technologies.
• Develop and execute data science and analytics initiatives that support business strategy and operational performance.
• Design, build, and maintain advanced analytical models, dashboards, and reporting frameworks to generate actionable insights.
• Partner with cross-functional stakeholders to identify opportunities, solve business challenges, and drive continuous improvement.
• Present data-driven recommendations and insights to both technical and non-technical audiences, including senior leadership.
• Establish scalable reporting systems, performance metrics, and KPIs to support operational efficiency and decision-making.
• Mentor analysts and contribute to best practices in analytics, reporting, and data science.

Requirements

• 2 years of experience in data analytics, data science, business intelligence, or operational support within a technical environment.
• Advanced SQL skills, including developing, optimizing, and maintaining complex queries.
• Hands-on experience with data visualization and big data tools such as Tableau, Hive, Presto, Python, or R.
• Strong understanding of operational metrics, KPI development, reporting architecture, and data pipelines.
• Proven ability to translate complex data into clear business insights and strategic recommendations.
• Excellent communication and stakeholder management skills, with the ability to influence decision-making at multiple levels.
• Experience working with large-scale datasets and delivering measurable business outcomes through analytics.
• Exposure to customer operations, support organizations, or scaled service environments is advantageous.

Product area

At Google we work hard to earn our users’ trust every day. Trust & Safety is Google’s team of abuse fighting and user trust experts working daily to make the internet a safer place. We partner with teams across Google to deliver bold solutions in abuse areas such as malware, spam and account hijacking. A team of Analysts, Policy Specialists, Engineers, and Program Managers, we work to reduce risk and fight abuse across all of Google’s products, protecting our users, advertisers, and publishers across the globe in over 40 languages.

Job description

Trust & Safety team members are tasked with identifying and taking on the biggest problems that challenge the safety and integrity of our products. They use technical know-how, excellent problem-solving skills, user insights, and proactive communication to protect users and our partners from abuse across Google products like Search, Maps, Gmail, and Google Ads. On this team, you're a big-picture thinker and strategic team-player with a passion for doing what’s right. You work globally and cross-functionally with Google engineers and product managers to identify and fight abuse and fraud cases at Google speed - with urgency. And you take pride in knowing that every day you are working hard to promote trust in Google and ensuring the highest levels of user safety.

Additional job description

As a Workspace Trust and Safety Engineering Analyst, you will develop insights on abuse trends and establish a foundation for managing various Trust and Safety escalations across Workspace. This role is crucial in streamlining related processes and ensuring a safer Workspace experience for all users (both consumers and Workspace enterprises). You will be a partner to bring together teams to address the most critical abuse problems impacting our users. You will identify, quantify, and help address the problems and work across Google and the broader industry.

Qualifications

Job responsibilities

• Extract, transform, and analyze Google Workspace log data using advanced analytical methods to solve abuse challenges, investigate escalations to uncover vulnerabilities and tactics used by bad actors.
• Lead comprehensive analyses to deliver insights on abuse trends, directly contributing to the design and improvement of anti-abuse product protections.
• Partner with Engineering, Product Managers (PMs), Program Managers (PgMs), Data Scientists, and external groups to qualify, quantify, and understand complex abuse challenges while co-developing company-wide counter-abuse strategies and improvements.
• Establish foundational frameworks to streamline Workspace Trust and Safety escalations, and quantify the impact of anti-abuse teams to build internal and external awareness of best practices.

Minimum qualifications

• Bachelor's degree or equivalent practical experience.
• 2 years of experience in data analysis, including identifying trends, generating summary statistics, and drawing insights from quantitative and qualitative data.
• 2 years of experience managing projects and defining project scope, goals, and deliverables.
• 2 years of experience in manipulating data sets using SQL or other programming or scripting languages.

Preferred qualifications

• Master's degree in a quantitative discipline.
• 2 years of experience with one or more of the following languages: SQL, R, Python, or C++.
• 2 years of experience with machine learning systems.
• Excellent written and verbal communication skills.
• Excellent problem-solving and critical thinking skills with attention to detail in an ever-changing environment.

Supply Chain & Logistics Analyst
6 Month Initial Contract

Our client is a global multinational organization seeking a Supply Chain & Logistics Analyst to support its international distribution and logistics operations. This role offers exposure to global stakeholders and the opportunity to contribute to supply chain reporting, logistics analysis, freight management, and process improvement initiatives.

Responsibilities

Logistics Operations

• Maintain freight pricing structures and logistics-related data.
• Support freight and duty calculations within SAP.
• Review freight invoices and billing documentation against shipment records and agreed commercial terms.
• Manage freight accrual reporting and reconciliation activities.
• Process purchase requests and monitor payment completion.
• Coordinate with freight forwarders, shipping lines, and external logistics partners.

Analysis, Reporting & Projects

• Prepare monthly logistics dashboards, KPI reports, and management presentations.
• Consolidate and analyse global distribution cost forecasts.
• Support annual sustainability and insurance reporting activities.
• Design, develop, and maintain scalable reporting solutions.
• Identify process improvement opportunities across logistics, warehousing, and distribution functions.
• Participate in global supply chain and manufacturing initiatives as a logistics representative.

Requirements

• Minimum 3 years of relevant working experience.
• Experience in SAP is essential.
• Strong analytical and reporting capabilities.
• Advanced Excel skills including Pivot Tables, Power Query, and Macros.
• Exposure to Power BI or dashboard development would be advantageous.
• Ability to manage multiple priorities and deadlines effectively.
• Strong communication skills and experience working with regional or global stakeholders.
• Logistics, supply chain, procurement, finance operations, or distribution experience will be viewed favorably.
  
  To Apply
  
• Please submit your resume in Word format to Kerry Consulting. Registration No: R1439740
  Licence No: 16S8060

The Opportunity

• Adecco is partnering with a global technology company to look for a Business Operation Analyst who is focused on using data, analytics, and AI to improve operational performance, customer support effectiveness, and business decision-making at scale. The position requires a combination of technical expertise, strategic thinking, stakeholder management, and data storytelling to drive measurable business impact. 

The Talent

Required Skills & Experience

• 2–4 years of experience in analytics, operations support, or a technical environment.
• Strong understanding of operational metrics and KPI measurement.
• Advanced SQL skills and experience with tools such as Python/R, Tableau, Hive, and Presto.
• Strong data visualization, reporting, and dashboard development capabilities.
• Excellent communication and stakeholder management skills.
• Ability to convert complex analytical findings into business recommendations.

Preferred Qualifications

• Experience in customer operations, support operations, or service-oriented environments.
• Proven ability to work with large-scale datasets and big data technologies.
• Track record of driving measurable business outcomes through analytics.
• Experience leveraging AI tools to enhance analysis, productivity, and decision-making.

Job Description

• Develop and execute data-driven strategies to support business and operational objectives.
• Build analytical models and generate actionable insights from large and complex datasets.
• Design, maintain, and enhance dashboards, reporting systems, and performance metrics.
• Lead cross-functional analytics projects and provide strategic recommendations to stakeholders.
• Translate complex data into clear, actionable narratives for technical and non-technical audiences.
• Mentor team members and promote best practices in analytics and data science.
• Identify opportunities for process improvement, automation, and innovation.

Next Step:

• Send your updated cv at JiaYi.Lim@adecco.com
• Email Subject: Business Operation Analyst (Tech MNC)
• Only shortlisted candidates will be contacted

Lim Jia Yi

EA License No: 91C2918

Personnel Registration Number: R24119814

We are seeking a proactive and detail-oriented IT Project Analyst to support the planning, execution, governance, and successful delivery of enterprise technology initiatives. The ideal candidate will work closely with Project Managers, business stakeholders, vendors, and technical teams to ensure projects are delivered on time, within budget, and in compliance with organizational standards.

The role requires strong experience in IT project coordination, PMO governance, budgeting, procurement, stakeholder management, and reporting, with a focus on driving operational excellence across technology projects.

Key Responsibilities

• Support end-to-end IT project management activities, including planning, execution, monitoring, and project governance.
• Coordinate project schedules, milestones, deliverables, dependencies, and status reporting across multiple initiatives.
• Assist in project budgeting, financial tracking, forecasting, and resource planning activities.
• Manage project resource onboarding and offboarding while maintaining accurate resource and capacity trackers.
• Support procurement processes, including Purchase Requests (PR), Purchase Orders (PO), Statement of Work (SOW) reviews, vendor coordination, and invoice processing.
• Monitor project risks, issues, action items, and ensure timely follow-up with relevant stakeholders.
• Prepare project dashboards, management reports, presentations, and governance documentation.
• Maintain project documentation, SharePoint repositories, and reporting trackers to ensure compliance and audit readiness.
• Collaborate with business users, technology teams, finance, procurement, and external vendors to facilitate smooth project execution.
• Support the PMO in driving governance standards, process improvements, and other project-related initiatives.

Must Have Requirements

1. Bachelor's Degree in Information Technology, Computer Science, Business Administration, or a related discipline.
2. Minimum 6 years of experience in IT Project Management, PMO, or Project Analyst roles supporting enterprise technology initiatives.
3. Mandatory experience in managing or supporting Unified Communications (UC) projects, including project coordination, governance, vendor management, and budget tracking.
4. Strong experience in project governance, stakeholder management, procurement (PR/PO & SOW), budget management, and project reporting.

Preferred Skills

• Experience working in a banking or financial services environment.
• Proficiency in Microsoft Office Suite, particularly Excel and PowerPoint, along with SharePoint and project tracking tools.
• Strong analytical and problem-solving skills with exceptional attention to detail.
• Excellent communication and stakeholder management skills with the ability to collaborate across cross-functional teams.
• Ability to manage multiple priorities in a fast-paced and dynamic environment.
• Knowledge of PMO best practices and IT project lifecycle management.

PERSOL Singapore Pte Ltd •RCB No. 200007268E

EA License No. 01C4394 • Registration No. R1113321 (Jacob Tijo)

What you'll do:

As a Logistics Analyst, you will immerse yourself in both operational tasks and strategic projects that drive the success of the supply chain department. Your day-to-day responsibilities will involve maintaining detailed records of freight transactions using SAP, verifying invoices against shipments, processing purchase requests through the system, and liaising with external partners such as shipping lines and forwarders. You will also prepare insightful dashboards and presentations for management that highlight key performance indicators. Beyond routine operations, you will consolidate sustainability reports across entities, analyse distribution cost forecasts each month, design scalable tracking tools for progress measurement, and gather valuable feedback from stakeholders to improve procedures. Your role will extend into project participation as the lead logistics liaison in global manufacturing or supply chain initiatives. Success in this position requires meticulous attention to detail when handling data; proactive communication with internal teams like commercial planners or finance; adaptability when collaborating across time zones; and a commitment to supporting continuous improvement throughout logistics operations.

• Maintain comprehensive price lists and spreadsheets for freight transactions to ensure accurate record-keeping and transparency across all operations.
• Calculate and update freight and duty conditions within the SAP system, ensuring compliance with agreed quotations and shipment details.
• Receive and verify freight invoices and billings against shipments, collaborating closely with suppliers and third-party logistics companies to resolve discrepancies.
• Report and account for open freight accruals to Finance on a monthly basis, providing clear documentation for internal stakeholders.
• Process purchase requests in SAP efficiently and follow up until payment completion, demonstrating dependability in transactional processes.
• Liaise and coordinate with shipping associations, shipping lines, forwarders, and external customers to facilitate smooth logistics operations.
• Prepare monthly dashboards and presentations that include key performance indicator reports and freight accrual summaries for management review.
• Consolidate annual sustainability reports for all entities involved in the supply chain, contributing to organisational transparency and environmental responsibility.
• Analyse and report on monthly distribution cost forecasts from multiple entities, identifying trends and areas for improvement.
• Design, develop, and maintain scalable reports that track progress towards plans while gathering insights from stakeholders to enhance operating procedures globally.

What you bring:

The ideal candidate for the Logistics Analyst position brings proven experience in managing logistics processes within large-scale organisations. Your background may include roles where you have handled data analysis related to distribution budgets or freight market conditions. You possess advanced skills in SAP systems—both transactional use and project involvement—and are adept at using Microsoft Excel features such as Macros or Power Query. Your proficiency extends to dashboard development tools like Power BI which enables you to create scalable reports tracking progress towards business goals. You excel at communicating across departments—whether it’s commercial teams or production planners—and are comfortable collaborating internationally across different time zones. Attention to detail is second nature as you manage conflicting priorities while ensuring accuracy in invoice verification or cost forecasting. Your flexible approach allows you to adapt quickly within hybrid work environments; your dependability ensures timely completion of purchase requests; your willingness to gather stakeholder insights drives continuous improvement throughout logistics operations.

• Minimum three years of professional experience is required; prior exposure to logistics environments is preferred but not mandatory.
• Your strong analytical skills enable you to interpret complex data sets related to distribution costs or freight market conditions effectively.
• Excellent communication abilities allow you to collaborate seamlessly with internal cross-departmental teams as well as external suppliers or third-party logistics providers.
• You demonstrate exceptional attention to detail when managing conflicting deadlines or requirements within fast-moving supply chain operations.
• A flexible working style ensures you are comfortable co-operating across time zones with colleagues outside Asia Pacific regions.
• Hands-on experience with SAP is essential; involvement in SAP-related projects would be considered advantageous for this role.
• Proficiency in Microsoft Office applications—especially Excel (including Macros and Power Query)—is necessary for dashboard development or report consolidation.
• Experience using Power BI or similar dashboard development tools is highly desirable for creating scalable analytics solutions.
• You are dependable when following up on purchase requests until payment completion or reporting open freight accruals accurately each month.
• Your ability to gather insights from stakeholders supports ongoing improvements in operating procedures for Freight, Warehouse & Logistics operations globally.

What sets this company apart:

This organisation stands out as a global leader committed to fostering an inclusive workplace where collaboration thrives across borders. Employees benefit from flexible hybrid working arrangements that support both professional growth and personal wellbeing. The company’s modern office location provides an inspiring environment equipped with resources needed for success. Team members are encouraged to participate in training opportunities that expand their knowledge base while engaging in meaningful projects such as sustainability reporting or process improvement initiatives. Supportive leadership ensures every individual feels valued—whether they’re liaising with international colleagues or contributing insights that shape future operating procedures. The culture emphasises dependability, knowledge sharing, communal achievement, and growth leadership—making it an ideal place for those who seek both challenge and support within their career journey.

What's next:

If you are ready to bring your expertise in logistics analysis into a collaborative global environment where your contributions matter every day—apply now!

Do note that we will only be in touch if your application is shortlisted.
Robert Walters (Singapore) Pte Ltd
ROC No.: 199706961E | EA Licence No.: 03C5451
EA Registration No.: R1871051 Gregorio Tabusalla Cazalis

• End-to-End Environment Ownership
• Exposure to Global Projects & Modern Tech

About Our Client

Our client is a well-established organisation in the financial services sector with a significant presence in Singapore. The company is known for leveraging technology to deliver efficient and secure solutions to its customers.

Job Description

• Coordinate and manage IT environments to support development and testing activities.
• Ensure availability and stability of IT environments in alignment with project timelines.
• Collaborate with development and testing teams to resolve environment-related issues.
• Monitor performance and troubleshoot potential issues in IT environments.
• Maintain documentation related to environment configurations and setups.
• Assist in planning and executing environment upgrades or changes.
• Support the implementation of best practices for environment management.
• Work closely with internal and external stakeholders to align environment needs with business objectives.

The Successful Applicant

A successful IT Environment Management Analyst should have:

• Strong understanding of IT environment management practices.
• Experience in the technology department of the financial services industry.
• Proficiency in troubleshooting and resolving technical issues.
• Excellent communication and stakeholder management skills.
• A proactive approach to identifying and mitigating risks.
• Ability to work effectively in a fast-paced and collaborative environment.

What's on Offer

• Competitive monthly salary ranging from SGD 7200 to SGD 8800.
• Temporary role offering flexibility and professional growth opportunities.
• Generous leave entitlements to support work-life balance.
• Opportunity to work within a leading organisation in the financial services sector.
• Collaborative and technology-driven work environment in Singapore.

If you are ready to take on a challenging and rewarding role as an IT Environment Management Analyst in Singapore, we encourage you to apply now.

Contact

Sneha Rashmi (Lic no: R1217976 / EA no: 18C9065)

Quote job ref

JN-062026-7044216

Phone number

+6564169822

Michael Page International Pte Ltd | Registration No. 199804751N   

We are looking for a technically strong and detail-oriented Senior Analyst to manage and optimize our cloud and on-premise IT infrastructure.

In this role, you will design, support, and enhance IT systems to ensure they remain secure, reliable, and aligned with business needs. You will also lead infrastructure solutioning and project delivery, working closely with stakeholders, vendors, and internal teams.

Key Responsibilities

• Design and manage cloud and on-premise infrastructure across production, staging, QA, DR, and development environments
• Oversee provisioning, scaling, monitoring, security, and disaster recovery of IT systems
• Ensure systems meet Security-By-Design (SBD) and cybersecurity requirements
• Manage IT operations including patching, upgrades, backups, and system monitoring
• Lead infrastructure projects — from solution design to implementation — ensuring timely and cost-effective delivery
• Manage vendors, contractors, and IT infrastructure budgets

Requirements

• Degree in Computer Science, Information Systems, or related discipline
• Minimum 3 years of experience in IT infrastructure and system support
• Experience in cloud technologies (IaaS, PaaS, SaaS) and infrastructure project delivery
• Strong knowledge of enterprise IT infrastructure, cloud environments, and system operations

Key Attributes

• Strong technical expertise and attention to detail
• Proactive, self-driven, and adaptable to evolving technologies
• Strong problem-solving and stakeholder management skills

Why Join Us

• Exposure to both cloud and on-premise infrastructure environments
• Opportunity to work on end-to-end infrastructure design and delivery
• Collaborative environment with cross-functional teams
• Involvement in adopting and implementing emerging technologies

Position: Accounts Administrative Assistant (Job ID: 20046)

• Prime Location: West / Central (Conveniently located near One North MRT).
• Empowered Growth: Suitable for independent candidates eager to play a key role in scaling a mission-driven company.
• Dynamic Role: Comprehensive backend support featuring a wide range of diverse and engaging job scopes.
• Visionary Partnership: Seeking a resilient, vision-aligned partner ready to shape our future through cultural empathy and collective growth.

Job Description:

• Understand all projects being run by the company for back office purposes
• Support accounting activities, including creation of invoices through the Xero platform
• Liaise with Accounting firm (e.g. Prepare the necessary information for book keeping and send it)
• Payroll (using Maju system) and other HR admin (e.g. Leave management, using Google Sheets)
• Support recruiting activities (e.g. drafting of LOAs, On-boarding process.)
• Internal Audit (Accounts close at the end of Nov, shareholders' meeting at the end of Feb.)
• Support legal-related activities (creation of contracts, etc.)
• Process government-related paperwork (including filing of taxes)
• Ensure file organization based on office protocol
• Provide ad hoc support around office as needed
• Communication with various people locally and internationally
• Website management, if needed
• Possibility of providing back-office support to group companies and the start-ups which this company supports

Job Requirements:
Qualifications

• Bachelor’s degree or Polytechnic Diploma holder
• At least 1-2 years of Accounting experience (Accounts Receivable / Accounts Payable)
• Experience in Payroll is preferred
• Japanese skill is an added advantage to read documents in Japanese and communicate with Japanese speaking counterparts (Not a must)
• Knowledge and experience of systems used in the back office is an advantage
• Strong interpersonal, time management, and communication skills
• Ability to multitask
• Proficient in Google Workspace tools, including Google Documents, Google Sheets, and Google Slides is a plus
• Proficient in usage of online meeting tools, including Google Meet, Zoom, and Microsoft Teams
• Journalizing experience and bookkeeping knowledge is a plus
• Science background or interest in science is a plus

Required Mindset

• Empathy with the vision of this company
• Has the will to grow the company with the current members.
• Will think about what is best for the company's growth.
• Will be able to think about how to achieve what has not been decided or what is not there.
• Respect for other cultures.
• Tries to accomplish things without giving up
• Likes the process of building up together, rather than an organization with a structure and manual.

Interested applicants please send your resume to sarah@pasona.com.sg with email subject header "Job Application for Accounts Accounts Administrative Assistant (West, AP / AR / Payroll) (Job ID: 20046)

We regret that only shortlisted candidates will be notified.

Other applications will be updated to our database for future job opportunities.

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Thank you for your cooperation.

Lee Yuan Shan
EA Registration No: R1879348
Pasona Singapore Pte. Ltd.
1 FINLAYSON GREEN #09-02 SINGAPORE 049246
Direct: +65 6239-4226 | General: +65 6732-6933
Email: sarah at pasona.com.sg
URL: www.pasona.com.sg EA License No:90C4069

☑ Good Bonuses

☑ Near MRT

☑ Family Friendly Environment

Job Description:

• Manage user access lifecycle including provisioning, modification, and de-provisioning across systems.
• Handle IAM service requests and incidents, working with IT and business teams to resolve access issues.
• Support access reviews and certification campaigns to ensure compliance with security policies.
• Maintain IAM documentation and audit reports aligned with standards such as ISO/IEC 27001 and guidelines from the Monetary Authority of Singapore.

Requirements:

• Degree in IT, Computer Science, or related field with 3–5 years of IAM or IT operations experience.
• Experience with IAM technologies, such as Microsoft Active Directory and Microsoft Azure Active Directory.
• Knowledge of IAM lifecycle and access control principles.
• Familiarity with ITSM tools and scripting, such as ServiceNow, PowerShell, or Python.

Loh Puay Hwee David

EA License | 24C2215

EA Registration Number | R1766892

About ThoughtFull

ThoughtFull is on a mission to simplify mental health for your personal and professional growth - through every season of life, anytime, anywhere. 

ThoughtFull is a Temasek-backed mental health company that provides full mental healthcare services for corporates clients around the Asian region and beyond. We were the first in Asia to offer clinically validated text-based coaching and the first to partner with insurers, making care more accessible to individuals and businesses. Join us on our mission and be part of our rockstar team! 

Job Description:

Our Clinical Operations team sits at the heart of service delivery, ensuring that our systems, processes, and providers operate efficiently and effectively across multiple markets. We are looking for a highly analytical and detail-oriented Clinical Operations Analyst to support operational excellence through reporting, process optimization, and workflow execution. 

If you enjoy working with data, solving operational challenges, and building scalable systems, we'd love to hear from you. 

The outcomes you will drive:

Performance 
Turn operational data into insights that help ThoughtFull scale smarter 

• Provide the visibility into operational and clinical performance for leaders to make informed decisions as we grow across markets. 

• Build and maintain data accuracy and reporting across systems that provides clear visibility to relevant stakeholders 

• Identify trends, risks, and opportunities through data analysis and validation 

• Monitor service levels and operational performance to support a high-quality user experience 

• Oversee incentivization schemes for a global provider network to enable best performance and care delivery  

People 
Become a trusted operational partner across the business 

• Work closely with teams across ThoughtFull to solve challenges, improve decision-making, and ensure operational excellence supports every stage of the user and provider journey. 

• Provide stakeholders with reliable operational insights and recommendations 

• Contribute to cross-functional initiatives that improve efficiency, quality, and scalability 

Process 
Build systems that enable high-quality care at scale 

• Design, improve, and execute efficient, reliable and scalable operational workflows that support providers and internal teams 

• Build and maintain automations that reduce manual work and improve consistency 

• Create and maintain clear documentation and SOPs that improve operational resilience 

Product 
Shape a seamless experience for providers and users 

• Bridge operational realities with product development to ensure our platform continues to support exceptional care delivery and a great user experience. 

• Contribute operational insights that improve product decisions and workflows 

• Support the successful rollout of new features, services, and operational processes 

• Validate operational readiness and identify opportunities to improve the provider and user experience 

Philosophy 
Build the operational engine behind ThoughtFull’s growth 

• Approach challenges with curiosity, accountability, and a solutions-oriented mindset 

• Champion operational excellence through accuracy, reliability, and continuous learning 

• Contribute to building systems and capabilities that support ThoughtFull’s long-term growth and impact

About You:

Qualifications: 

• Bachelor's degree in Business Administration, Operations Management, Data Analytics, Psychology, or a related field 

• Strong proficiency in Microsoft Excel, including formulas, data validation, and reporting  

• Excellent written and verbal communication skills in English  

• Strong attention to detail and ability to manage multiple tasks simultaneously 

Experience: 

• 1–3 years of experience in operations, customer operations, project coordination, data analysis, or a related role  

• Experience working with operational reports, dashboards, or data tracking processes  

• Experience supporting process execution, operational workflows, or administrative operations  

• Experience in digital health, SaaS, marketplace, or service-based environment preferred 

• Familiarity with HubSpot, Notion, Jira, Zendesk or similar operational platforms preferred  

• Analytical mindset with the ability to translate data into actionable insights  

• Strong problem-solving and troubleshooting skills  

• Detail-oriented, organized and able to prioritize competing deadlines  

• Comfortable working independently while collaborating across functions  
• Comfortable with the use of AI tools in daily tasks and workflows  

Basic Salary Range: MYR4,000 – MYR6,200?

Thoughtfull is an equal opportunity employer. We provide equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. If you have a disability or special need, please inform us for accommodation.