At Crestar, we don’t just move air — we move ideas. As a leader in ceiling fan innovation and energy-efficient climate solutions, we’ve been helping homes and businesses stay comfortable, stylish, and sustainable for over 20 years.

We are looking for Operations Supervisor (Warehouse & Inventory) to join our Operations Team. The role involves inventory management, warehouse operations, continuous improvement and quality control tasks to support our business operations.

We value employee well-being with a range of wellness events, flexible working environments and conducive workspaces. We encourage employees’ contributions to reimagine comfort and sustainability in homes.

Job Scope:

Lead and supervise the Operations team: Provide training, daily guidance, and performance monitoring.

Oversee end-to-end warehouse operations: Arranging delivery routes and ensure orders are fulfilled accurately and delivered on time while maintaining service quality. Assist in deliveries as and when required.

Inventory Management: Maintain accurate inventory records, including receiving, storage, and tracking of products using inventory management systems. Perform regular cycle counts and reconcile inventory discrepancies.

Pack Goods for Delivery: Carefully and accurately pack products for outbound shipments, ensuring items are secure and protected during transit. Label packages with shipping information and handle necessary documentation. Tailor and enhance products with accessories as per the order specifications. Scan out the pick list and items to proceed with delivery.

Unload Containers: Safely and efficiently unload incoming shipments from trucks and containers. Inspect and verify received goods against packing lists or purchase orders. Optimize store space by strategically adjusting the placement of goods and their respective locations.

Check Return Goods: Accept and inspect returned products from customers, checking for defects, damages, or discrepancies. Process returns in accordance with company policies and guidelines. Scan in into inventory system after checked.

Customer Service: Assist walk-in customers, providing product information and guidance. Process sales transactions for spare parts, handle payments, and issue receipts.

Testing Faulty Parts: Evaluate and test faulty or damaged parts brought in by customers to determine the extent of repair or replacement needed. Communicate repair options and associated costs to customers.

Quality Control: Ensure that products are handled, stored, and packaged in compliance with quality standards and safety regulations. Report any product quality issues or safety concerns to supervisors.

Safety and Cleanliness: Maintain a safe and organized warehouse environment by following safety protocols and keeping work areas clean and clutter-free.

Documentation: Complete and maintain accurate records of shipping and receiving activities, including delivery confirmation and return documentation.

Team Collaboration: Collaborate with other warehouse team members and sales to achieve efficiency and meet shipping deadlines. Provide support during peak periods or staff shortages.

Continuous Improvement: Identify opportunities for process improvements and contribute to warehouse efficiency initiatives. Suggest enhancements to inventory management systems or workflows.

Job Requirements:

Possess Class 3 / 3A License, company van will be provided

Prior warehousing/inventory/logistics experience required

Basic computer skills

Attention to detail and follow procedures

Willing to learn new technologies and processes

Professional, respectful, and customer-oriented attitude

Working location: 1 Tampines North Drive 1, #04-18, T-Space, Singapore 528559 (near Courts,
Working hours: Mondays to Fridays (9am to 5.30pm), Alternate Saturdays (9am to 1pm)

Benefits:

Annual Wage Supplement (13th month)

Performance Bonus

14 days Annual Leave

Medical and Dental Benefits

Company Incentive Trips

On-the-job and External Training provided

Responsibilities

• Lead and supervise a team of Voyage Operations Specialists / Coordinators while independently managing daily voyage operations activities.
• Oversee vessel operations and ensure smooth execution of voyages in accordance with operational requirements and business objectives.
• Provide guidance, training, cross-training, and development support to team members.
• Coordinate closely with internal stakeholders, vessel owners, terminals, agents, charterers, and other external parties to ensure efficient vessel operations.
• Act as the primary operational point of contact for assigned vessels and provide support during operational issues when required.
• Monitor voyage performance, operational efficiency, and ensure timely communication of updates and operational changes.
• Support optimization of vessel utilization and operational processes to improve overall performance and service delivery.
• Assist in identifying process improvements, operational metrics, and system enhancements.
• Maintain strong understanding of marine operational risks and support compliance with operational and safety requirements.
• Provide backup support across different voyage operations functions when necessary.
• Utilize marine operating systems and related platforms for voyage planning, execution, and reporting.

Requirements

• Prior experience in marine operations, preferably within tanker, barge, or vessel operations.
• Strong understanding of marine transportation, logistics, dispatching, and voyage operations processes.
• Proven leadership and team management capabilities.
• Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.
• Ability to work collaboratively across departments and effectively manage stakeholders.
• Strong communication and interpersonal skills.
• Proficient in Microsoft Office applications and comfortable learning new operational systems.
• High attention to detail and problem-solving abilities.
• Bachelor’s degree or equivalent relevant industry experience is advantageous.
• Experience with marine operating systems such as IMOS or similar platforms will be an added advantage.

Job Description:

• Lead and oversee the seamless day-to-day operations of all Food & Beverage outlets including Racines, 1864, Whisky Lounge and in-room dining.
• Drive guest satisfaction, loyalty and brand reputation by delivering memorable dining experiences through personalized service, strong guest engagement and meticulous attention to detail.
• Evaluate changes in guest needs, the guest mix and competitive set in order to recommend and action appropriate product/service and operational changes as necessary.
• Ensure that brand standards, including sustainability initiatives, are maintained.
• Recruit, mentor, coach and develop high-performing teams through structured training, succession planning, performance management, and employee engagement initiatives that foster a positive service culture.
• Coordinate and communicate with all other departments as required to ensure smooth operations, high levels of guest and employee satisfaction and the most effective use of resources.
• Take a proactive and innovative approach to operations in order to maintain market competitiveness and exceptional financial performance.
• Work with the Marketing team to develop creative and effective promotions and to drive their implementation in a timely manner.
• Develop beverage menus for all areas and work with the Executive Chef to develop dining menus.
• Prepare monthly forecasts for restaurant, room service and bar, review daily and monthly financial result and take any required actions.

Job Requirements:

• Minimum 3 -5 years of experience in a similar role, preferably in a Five-star luxury setting.
• A strong understanding of the overall hotel business with the ability to study, analyse and interpret complex activities and/or information in order to improve new practices or develop new approaches.
• Proven experience in meeting budget and forecast for all costs, including payroll and other expenses.
• Experience in managing and developing a team, including performance management, performance reviews, disciplinary procedures, creating learning and development plans, coaching etc.
• Has a good understanding of luxury guest expectations and desire to meet these expectations.
• Project professional image at all times through personal presentation / interpersonal skills.
• Has awareness of industry trends in service, product and presentation. A passion for food, wine and the culinary arts that is knowledgeable and effusive.
• Aptitude for developing promotions and marketing.

Head of Operations (The Standard Bearer)

This is a high-visibility leadership role reporting to the senior executive team. You will be the "General" on the ground, commanding a multi-disciplinary team and managing a portfolio of 25+ residential and commercial assets across Singapore.

Key Responsibilities

• Operational Command: Lead and mentor a team of 3 Managers and 3 Technicians, ensuring clear delegation and peak performance.

• Standardization (SOPs): Design and execute comprehensive SOPs for common area maintenance, defect management, and preventive measures.

• Vendor Governance: Act as the primary authority over outsourced contractors (Lift, Landscape, Pest Control, etc.), auditing their quality and ensuring 100% accountability.

• Portfolio Management: Oversee the lifecycle of 25+ buildings, ensuring all assets are pristine, compliant, and operating at peak efficiency.

• Strategic Execution: Move with a high sense of urgency to resolve operational bottlenecks and implement long-term preventive strategies.

Requirements

• Experience: 5–8 years of solid experience in Facilities Management or Property Management in Singapore.

• Leadership Profile: A firm, authoritative leader who can manage tough conversations with contractors and drive a "zero-defect" culture.

• Urgency: Proven ability to thrive in a fast-paced environment where quick decision-making is critical.

• Technical Knowledge: Deep understanding of local building regulations, FM software, and preventive maintenance cycles.

Offer & Compensation

• Monthly Base: S$6,000 – S$8,000 (Commensurate with experience).

• The Opportunity: A chance to move from "red tape" environments into a role with direct impact and CEO-level visibility.

Job Description

• Industry/ Organization Type: Facility Management/ Services
• Position Title: Operations Executive
• Working Location: North - Sungei Kadut (Transport provided from Kranji MRT)
• Working Hours: 5 days, 7.30am to 6.30pm
• Salary Package: Up to $4,500 + Bonus
• Duration: Permanent

Key Responsibilities

• Plan and schedule driver and crew work shifts, ensuring efficient manpower deployment for the next day.
• Coordinate transportation activities to achieve cost-effective and timely deliveries.
• Assist in budget planning and cost management.
• Manage inventory, equipment, and supplies, optimizing processes to reduce costs while maintaining adequate stock levels.
• Work closely with cross-functional teams, including procurement and sales, to align operational activities.
• Support the development and review of operational plans to enhance work procedures and service quality.
• Guide teams in handling incidents and emergencies both on the road and on-site.
• Provide updates on incidents to relevant stakeholders.
• Assist in addressing and resolving client complaints.
• Prepare and submit monthly job reports to management.

APPLY NOW!!!

• Min. NITEC
• Mn. 2 years of related working experience, preferably in the operations capacity in Service, Logistics or Cleaning industry.
• Computer literacy in Microsoft Office and email is essential
• Able to work on weekend shift
• Ideally with a Class 3 Driving License and has own vehicle

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #73582 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Rachael Lee | EA Reg No.: R2093131

LOCATION: GUL ROAD (TUAS AREA)
WORK WEEK: 5 DAYS
WORKING HOURS: 8.30AM TO 4.30PM / 9.00AM TO 5.00PM

We are looking for a responsible and organised Administration Assistant (Operations Support) to support daily office and site operational activities, includinging procurement, inventory control, documentation and general administrative support.

KEY RESPONSIBILITIES

* Issue PPE to workers and maintain accurate stock levels, including proper documentation updates
* Handle local purchasing, including ordering, receiving of goods and related documentation
*Perform general administrative duties such as printing, scanning and filing of documents
*Manage incoming and outgoing dispatch and ensure proper recording and distribution
*Monitor office inventory (stationery, pantry, and cleaning supplies) and arrange replacement when necessary
*Coordinate basic office maintenance and repair needs
*Assist in dormitory administration tasks and responsibilities
*Undertake any other duties assigned by Superior or Management

Requirements;
*Organised, responsible and able to work independently with minimal supervision
*Proficient in Microsoft Office applications (word, excel, outlook:
*Good attention to details and ability to manage multiple tasks
*Prior experience in administrative or operations support role is an advantage

Our Team 

Mighty Jaxx is the leading integrated future culture platform in Southeast Asia today. With a mission to supercharge future culture phygitally, Mighty Jaxx’s integrated platform will empower future pop culture brands with an end-to-end supply chain of digital and phygital collectibles, including artist development and incubation, proprietary IP operation and provide global consumers access to new D2C experiences.

Mighty Jaxx partners with the greatest creative talents in the world, as well as top global brands such as Netflix, Formula 1, Hasbro, Toei Animation, Cartoon Network, Nickelodeon, Warner Brothers, Adidas and many more to ship millions of phygital collectibles to over 90 countries worldwide. 

We are proud to be an equal-opportunity employer with a diverse, inclusive work environment. We encourage our employees to bring their authentic, fun-loving, and high-energy selves to the workplace. 

Your Role

Mighty Jaxx is looking for a highly motivated and detail-oriented Sales Operations & Business Development Intern. This role will provide support for key operational tasks and help drive sales initiatives. The successful candidate will gain hands-on experience in both operational execution and strategic sales enablement.

We are looking for someone who is available for an internship from August onwards, ideally on a full-time basis, for a minimum period of 3 months.
A part-time internship can be accommodated, which requires a minimum of 3 days a week commitment. Please state your internship availability in your application.

Responsibilities

• Support order fulfilment process, ensuring accurate and timely dispatch while facilitating customer communications

• Maintain and update customer master data, including account information, pricing and offer forms

• Support visual merchandising setup in partners retail stores, or marketing activations 

• Conduct store visits and assist in gathering retail performance data

• Track and analyse sales performance to optimize sales strategies

• Maintain accurate product information for internal and external use

• Assist with new product listing on digital platforms and content for newsletter or promotional materials

• Assist in responding to customer inquiries

• Coordinate product defects and replacement follow ups actions with relevant stakeholders

• Support logistics and operational needs aspect of sales execution
  

Requirements

• Strong organisational skills and multitasking abilities to handle diverse retail operations tasks

• Strong Excel skills 

• Excellent communication skills for effective liaison with B2B customers, retail store partners  and internal teams

• A detail-oriented mindset to conduct accurate stock level activities

• Willing to take on basic tasks such as retail store visits, and attaching pricetags to product boxes

• Basic understanding of retail logistics and supply chain processes would be a plus

• Proactive problem-solving skills to address operational challenges and optimise processes

To apply, please send an updated copy of your resume to people@mightyjaxx.com

While we value all submissions, we regret that only shortlisted candidates will be contacted by our People team.

Benefits

Be part of a company where the benefits are designed to elevate your experience - making your journey with us as dynamic and rewarding as the work you’ll do. You can look forward to:

• Attractive staff discounts on MJ products

• Well-stocked pantry filled with a variety of snacks and beverages

Deputy Manager, Operations (Visa Application Centre)

Are you a dynamic operations leader who thrives in fast-paced, customer-centric environments? Do you enjoy driving operational excellence while leading teams to deliver exceptional service?
If so, we invite you to join us as a Deputy Manager - Operations and play a pivotal role in shaping world-class visa application services.

About the Role
As the Deputy Manager - Operations, you will take charge of the end-to-end operations of our Visa Application Centre (VAC). You will be instrumental in ensuring seamless processes, operational efficiency, regulatory compliance, and outstanding customer experience -- all while leading and inspiring a high-performance team. You will also champion innovation by implementing new processes and continuous improvements to elevate service delivery standards.

What You'll Be Doing

Operational Leadership & Administration

• Oversee daily VAC operations including document verification, cash handling, data accuracy, and passport delivery.
• Ensure strict adherence to SLAs, SOPs, and organizational policies.
• Monitor internal errors, drive corrective actions, and uphold high standards of accuracy and compliance.

Quality Assurance & Process Excellence

• Conduct audits and implement process improvements to enhance efficiency and cost-effectiveness.
• Perform stringent quality checks to ensure application integrity.
• Lead initiatives that boost productivity while elevating the customer experience.

Customer Experience & Service Delivery

• Manage escalations professionally, ensuring timely and effective resolution.
• Lead and motivate teams to deliver exceptional service standards.
• Drive Value-Added Services (VAS) performance while maintaining security (physical & data).

Sustainability & Governance

• Promote environmentally responsible practices and resource efficiency.
• Ensure adherence to Environment, Health & Safety (EHS) standards.
• Uphold Anti-Bribery Management System (ABMS) with strong ethical practices and integrity.

What We're Looking For

• At least Diploma/Bachelors' Degree (or global equivalent)
• 2 to 5 years of experience, ideally in Travel & Tourism, Hospitality or Service Industry

Language Advantage
In our global and diverse customer environment, the ability to communicate with applicants from different background is beneficial. Proficiency in additional languages (e.g., Mandarin, Arabic, Japanese, French etc.) would be an advantage to support service delivery to a diverse customer base.

Why Join Us?

• Be part of a globally connected, purpose-driven organisation.
• Opportunity to lead impactful operational initiatives.
• Work in a diverse, multicultural environment.
• Continuous learning and career growth opportunities.

Interested? Click "Apply" now or reach out directly to learn more!

Job Purpose

This role sits within Global Financial Markets Operations, supporting Derivatives Clearing and Execution (DCE) for exchange-traded derivatives. The position is responsible for ensuring the accuracy, completeness, and timeliness of trade and position processing for DCE clients. This includes statement delivery, reconciliation, funding activities, and regulatory reporting. The role is critical in maintaining robust post-trade controls, ensuring operational integrity, and supporting business growth across new products, exchanges, and broker.

Key Accountabilities

• Perform end-to-end post-trade operational processes for exchange-traded derivatives, including trade capture, funding, reconciliation, and lifecycle management, in accordance with established procedures and SLAs

• Ensure all client trades and positions are accurately processed, validated, and reported

• Support new business initiatives and product expansion, ensuring operational readiness and appropriate control frameworks are in place 

Job Duties & responsibilities 

• Execute daily operations processes for exchange-traded derivatives, ensuring timely and accurate processing in accordance with service level agreements.

• Process the assigned post trade operational tasks accurately, timely and in accordance with the standard operating procedures. The tasks, among others include TOP-day trade validation, exchange and broker reconciliation, position close-out and transfers, futures and options expiry/exercise/assignment, physical delivery, large position reporting, and funding related activities such as processing of margin deposits and withdrawal

• Manage queries from internal stakeholders, clearing brokers, exchanges, and regulators within agreed turnaround times

• Provide effective support to internal clients and stakeholders

• Ensure strict adherence to all internal controls and procedures; and maintain up-to-date Standard Operating Procedures (SOPs), and support audit and control requirements

• Support audits, regulatory reviews, and control-related requirements

• Participate in projects, system enhancements, and process improvement initiatives

• Continuously review and monitor processes and workflow for improvement in efficiency and productivity

• Support the Team Lead in team coordination, oversight, and delivery of team objectives 

Required Experience

• Bachelor's degree (or equivalent) with at least 5 years of experience, preferably within global markets derivatives operations, futures brokerage or investment banking.

• Strong understanding of exchange-traded derivatives and post-trade operational processes

• Experience in system enhancements, automation, or data analysis (e.g. VBA, Excel, SQL) is an advantage

• Strong stakeholder management and communication skills

• Ability to work independently and collaboratively in a fast-paced environment

• Willingness to work on shifts, Singapore public holidays, and month-end weekends (on a rotational basis)
  

  Apply Now

  We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

Job Scope:

• Handle day-to-day airfreight export and import operations

• Coordinate with airlines, agents, transporters, and customs

• Prepare documents such as AWB, export/import permits declaration

• Monitor cargo movements and ensure timely delivery

• Communicate with customers and vendors on shipment status

• Manage shipment bookings and space arrangements

• Ensure compliance with DG (Dangerous Goods) and airfreight regulations

Requirements:

•              Minimum 1–2 years experiences in airfreight operations (export/import)

•              Knowledge of airfreight documentation and customs procedures

•              Able to work independently and handle urgent shipments

•              Good communication and coordination skills

•              Proficient in MS Office and freight management systems

•              Team player, responsible, and detail-oriented

Working hours:

Mon to Fri 9am to 6pm

Sat 9am to 1pm (alternate Saturday off after confirmation)

Job Description:

• To fetch clients safely to/from their home to Centre and vice versa and ensuring their safety.
• Support the Centre operations in transport requests such as client transfers and general dispatch work.
• Coordinate with Centre Manager in planning transport request services as well as transport route in general dispatch work.
• Ensure the vehicle is in good working and clean condition at all times using the vehicle checklist on a regular basis.
• Conduct general maintenance, repair and upkeep of equipment, gadgets and instrument.
• Prepare and arrange rooms in the Centre for different functions.
• Report to the Centre Manager of any equipment malfunction or breakdown.
• Assist the Centre Manager in assets movement and labelling of assets.
• Assist in inventory management e.g. receiving stocks, weekly distribution of supplies.
• Update the Centre Manager on stock level and replenishment where required.
• Cover the reception duties of the Admin Assistant in his/her absence.
• Participate as member of the Centre’s Fire Safety Committee.
• Any other duties as and when assigned by the Centre Manager.

Requirements:

• Minimum Secondary school education or equivalent.
• Two rotating shifts.
• Morning shift - 7am to 4.30pm (general timing)
• Afternoon shift - 10.30am to 8pm (general timing)
• Full-time, 5 days work week (including rotation of 1 Saturday & 1 Sunday at least per month) and not exceeding 44 hours per week on average.
• Possess a valid Singapore Class 3 driving license with good driving safety record.
• Prior experience driving a van and/or large vehicle would be highly advantageous.
• Able to resolve basic repair and maintenance problems.
• Good team player and able to adapt to changes.

Work Location:

• Ghim Moh Link

Business Function

Group Operations enables and empowers our Bank with an efficient, nimble, scalable standard infrastructure through a strategic focus on Productivity, Quality & Control, Operating Models, Technology and People. In Group Operations, we manage most of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.

Responsibilities

• Perform loan processing & servicing such as, loan creation, disbursement, repayment, 
  repricing, redemption, fee collection, etc

• Perform audit confirmation activities – setup of new auditors, creation of customers’ 
  instructions in system

• Prepare manual computations of loan instalments or schedules for customers

• Follow up with units/stakeholders to ensure all issues & rectifications are resolved

• Liaise with BU/SU on loan processing matters

• Perform ad-hoc and day-end reconciliations

• Assist and support project related or process improvement tasks

• Adhere to performance standards in processing turnaround time and accuracy requirement

Requirements

• Minimum 2 years or above in loan processing operations exceptional handling investigation skillset with strong accounting & GL knowledge. System knowledge in Finacle is an advantage

• Ability to work with a sense of urgency to meet various cut-off times and customer’s specific SLA with zero error rate.

• Meticulous with an eye for details and having strong operational risk management & problem-solving skills

• Good working attitude and positive mindset to change, constantly looking for better ways of doing things and challenging status quo

• Comfort with variable workload, not a fixed output per day.

• Ability to work extended hours (typically including, but not limited to Mondays (across weekend), post holidays, month end weeks) due to surge in volume during these periods.

• Ability to participate in weekend/late night LVs.

• Ability to work on SG public holidays when the need arises.

• Excellent knowledge of Microsoft Office – Word, Excel & PowerPoint

Apply Now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

Key Responsibilities:

1. Project Planning and Design Review

Analyze architectural and engineering drawings, specifications, and project plans to understand scope, materials, and construction methods.

Collaborate with architects and design engineers to ensure practical feasibility of the design and provide input for improvements.

Assist in preparing construction schedules and timelines using project management software such as Primavera or MS Project.

2. Site Supervision and Execution

Supervise on-site construction activities to ensure compliance with engineering standards, building codes, and safety regulations.

Monitor and inspect work to ensure quality control and adherence to design specifications.

Provide technical guidance to contractors and laborers during different phases of construction.

Resolve technical issues or design challenges that arise during execution.

3. Budgeting and Cost Management

Estimate quantities and cost of materials, labor, and equipment needed for construction.

Monitor and control project budgets; help prepare billing reports and cost forecasts.

Evaluate bids from subcontractors and vendors and recommend contracts for approval.

4. Health, Safety, and Environmental Compliance

Ensure all construction activities adhere to occupational safety and health standards.

Conduct safety meetings, toolbox talks, and site inspections.

Identify potential hazards and implement corrective measures.

Promote a safety-first culture on the construction site.

5. Communication and Coordination

Serve as a liaison between the office-based design team and the on-site construction team.

Coordinate with multiple disciplines, including mechanical, electrical, and plumbing (MEP) engineers, to avoid conflicts and delays.

Conduct regular meetings with clients, contractors, consultants, and project stakeholders to update progress and resolve issues.

6. Documentation and Reporting

Maintain detailed documentation of construction activities, progress reports, change orders, and as-built drawings.

Prepare daily, weekly, and monthly project reports for review by senior management or clients.

Document and track project variations and delays for claims and contractual matters.

Required Skills and Qualifications:

Educational Background:

Bachelor’s Degree in Civil Engineering, Construction Engineering, or Structural Engineering.

Master’s Degree (optional but preferred for senior roles).

Professional certifications like PMP (Project Management Professional) or LEED (Leadership in Energy and Environmental Design) are added advantages.

Technical Skills:

Strong understanding of engineering principles, construction techniques, and materials.

Proficiency in software such as AutoCAD, Revit, STAAD Pro, ETABS, Primavera, MS Project, and MS Office.

Knowledge of BIM (Building Information Modeling) and project lifecycle management tools.

Ability to interpret complex technical drawings and blueprints.

Soft Skills:

Strong leadership and team management abilities.

Excellent communication and interpersonal skills.

Problem-solving mindset with attention to detail.

Time management and the ability to work under pressure and tight deadlines.

Negotiation skills when dealing with contractors, suppliers, and clients.

Typical Work Environment:

Split between office settings and outdoor construction sites.

Regular travel to project sites may be required.

Exposure to varying weather conditions, dust, noise, and other site-related challenges.

Use of personal protective equipment (PPE) is mandatory on-site.

Career Progression:

A Construction Engineer can move up the career ladder by gaining experience, certifications, and skills. Possible career paths include:

Site Engineer

Senior Engineer

Project Engineer

Construction Manager

Project Manager

Engineering Director

Consultant or Contractor (Independent)

Challenges in the Role:

Managing multiple stakeholders with differing interests.

Dealing with unexpected site conditions and design changes.

Keeping the project on track despite delays in material supply, labor shortages, or regulatory approvals.

Ensuring safety compliance while meeting deadlines and budget constraints.

Importance of the Role:

Construction Engineers play a vital role in shaping the infrastructure that supports modern life. From residential buildings and commercial complexes to highways, tunnels, and dams, they contribute to the development and sustainability of communities. Their expertise ensures that structures are safe, efficient, and environmentally responsible.

About the Role

You will help deliver best-in-class customer experience across Shopee's regional markets by driving AI-powered automation, operational efficiency, and data-led decision-making in close partnership with local Customer Service (CS) teams and upstream operational partners.

Responsibilities

AI & Automation

• Drive chatbot and AI automation initiatives to improve customer experience and operational efficiency

• Identify automation opportunities through contact data analysis and translate insights into product, process, or workflow improvements

Operational Excellence

• Support local Customer Service (CS) teams on agent performance management, workforce planning, and capability building

• Develop and track customer experience metrics, and generate actionable insights to support continuous improvement initiatives

Upstream Demand Management

• Identify and diagnose root causes of customer contacts across logistics, returns, and payments

• Work closely with upstream operational partners, including logistics providers, fulfilment, and payment teams, to address recurring issues and improve the customer experience

• Engage directly with stakeholders to drive issue resolution and continuous improvement initiatives

Requirement

• Bachelor’s Degree in any field; A master’s degree is advantageous but not required 

• Minimum 1 years of full-time strategy working experience in a top-tier strategy consulting firm 

• Familiarity with AI, chatbots, automation, or software development would be advantageous

• Strong analytical skills, with the ability to use data to identify issues, generate insights, and size opportunities

• Experience working cross-functionally with internal and external stakeholders in a dynamic and collaborative environment

• Excellent communication and stakeholder management skills, with the ability to influence across functions and markets

Job Description:

· Performs daily tracking & assignment of loan applications received from business units

· Handles Monthly consolidation of biz volume for reporting purpose

· Handle simple system updates for loan applications

· Handle miscellaneous duties for the unit

· Co-ordinate the payments for invoices received

Application Procedures

Interested candidates, please email your resume to:

Attention: Jamie Tan Pei Zhen (CEI No. R2199473)

jamietan@recruitexpress.com.sg

Recruit Express Pte Ltd (EA No. 99C4599)