Total 18,522 operations engineer job vacancies in Hong Kong

We are looking for a self-motivated marketing and sales operations personnel who will oversee our company's strategic marketing efforts and sales operation workflow. In this role, you will partner with our CCO to develop a detailed marketing strategy, building awareness and positioning for our company's brands and products as well as overseeing company conferences, trade shows and major events. You will manage the sales operation workflow, partnering with the Business Development managers on pipeline management, post PO sales processes, as well as associated sales reporting. 

Role Descriptions

• Partner closely with Business Development team to understand the market challenges and growth goals and build a multidimensional marketing strategy to support the overall business objectives. 
• Support the product marketing function, partnering with Products and Business Development team to convey the professionalism and differentiation of our product offerings. 
• Leveraging support from business team, drive competitive analysis, develop 4P market intelligence strategies and support cross-channel sales campaigns include: events, email programs, account-based marketing, digital marketing and 3rd party programs to help team to achieve sales KPIs. 
• Lead the planning, development and implementation of effective marketing communication campaigns, including managing campaigns on social media, in line with go-to-market strategy. 
• Develop and maintain quality and up-to-date marketing collaterals including brochures, letters, intranet and website. 
• Manage the marketing leads funnel through multiple channels including email, website, social media, tradeshows, events and warm introductions. 
• Undertake research into clients and prospects and produce related reports. 
• Design, implement and oversee social media marketing strategy and content marketing. 
• Work closely with Media Houses, PR Newswire and partners to curate and publish our press releases. Ensure the right target audience and market is reached for respective press releases. 

Role Requirements

• Degree in Business Administration/Marketing/Mass Communications or equivalent. 
• 3-5 years’ experience in marketing or a related field. Previous experience in B2B product marketing or renewables industry and/or startup environment is a plus. 
• Excellent communication, copy-writing and problem-solving skill. 
• Networking expert communicates superbly and enthusiastically. 
• Proven critical thinker and team-player who can make independent decisions and proactively helps others across other functions. 
• Experience digital marketing & running PR campaigns.
• Should be self-starters and be able to work with minimal direction. 

Job Description

We are seeking a committed and responsible Operations Executive to support and coordinate security operations across multiple sites. The successful candidate will assist with manpower deployment, site supervision and daily operational matters while ensuring that company and regulatory requirements are met.

Key Responsibilities

Operations Coordination

• Coordinate the daily deployment of security officers across assigned sites
• Prepare and manage duty rosters and manpower arrangements
• Monitor attendance and ensure that sufficient manpower is deployed
• Conduct regular site visits and assist with daily operational matters
• Arrange relief officers or replacements when required

Compliance and Site Management

• Ensure that security operations comply with company policies and regulatory requirements
• Monitor officers’ PLRD licensing and deployment requirements
• Conduct site inspections and report any operational issues
• Ensure that security equipment and systems are operational and properly maintained
• Assist with incident reporting and follow-up actions

Staff Coordination

• Provide guidance and operational support to security personnel
• Conduct on-site briefings and monitor officers’ performance
• Address attendance, deployment and manpower issues promptly
• Escalate serious operational matters to management when necessary

Client and Management Coordination

• Liaise with clients regarding site operations and service delivery
• Provide operational updates, incident reports and manpower status reports to management
• Act as a point of contact for site-related operational matters
• Perform other related duties as assigned

REQUIREMENTS

• Minimum 2 years of experience in security operations, manpower deployment or a supervisory role is preferred
• Possess a valid PLRD licence where applicable
• Basic knowledge of security regulations and operational procedures
• Able to prepare duty rosters and coordinate manpower deployment
• Good communication and interpersonal skills
• Responsible, organised and able to handle operational issues promptly
• Able to travel between multiple sites in Singapore
• Preferably possess own transport to travel between sites efficiently
• Able to work on a rostered schedule, including weekends and Public Holidays when required

SKILLS

• Security Operations
• Manpower Deployment
• Duty Rostering
• Licensing
• Access Control
• Compliance
• Risk Management
• Incident Reporting
• Site Inspections
• Security Surveillance Management
• Monitoring CCTV
• Communication Skills
• Management Skills
• Problem Solving
• Team Player

HOW TO APPLY

Interested candidates may submit their CV via:

Email: hr@suitssecurity.com
WhatsApp: 8036 2434

You will...
• Ensures the data integrity during data processing.
• Verify the accuracy and validity of data processed.
• Resolve and check any quality issues raised by supervisors/clients.
• Maintain positive working relationships and open communication with local, regional and global colleagues.
• Continually innovate, develop and suggest enhancements to gain better work efficiency
• Ensure that the company’s regional and global standards are always adhered to all the times.

You have...
● Diploma or Degree in any other related fields.
● Proficiency in MS Word, MS Excel, and MS PowerPoint Ability to work independently with the ability to prioritize and multi-task; able to think rationally under pressure.
● Fresh graduates are encouraged to apply.

 ESSENTIAL DUTIES AND RESPONSIBILITIES: 

• Conduct classroom training for New Hire operators
• Plan, develop, and deliver technical training sessions to Direct Labor employees
• Develop criteria to evaluate the effectiveness of training activities
• Develop training materials
• Document training events
• Compile and publish training metrics
• Identify potential quality problems, compliance gaps, and possible process efficiency improvements to production management
• Provide feedback and corrective action from the daily defect review
• Train and certify Direct Labor on general training and production process
• Participate in SGA / Team Excellence activities
• Conduct MSA to operators

Company Description

FCAP is a Singapore-based global investment firm focused on mid-market buyout and growth equity investments in technology-enabled businesses. The firm is backed by a global institutional investor base, including banks, insurance companies, pension funds, endowments, fund-of-funds, family offices and asset managers across Europe, the Americas, the Middle East and Asia.

Role Description

We are seeking a highly organized and proactive Private Equity Fund Operations & Administration Associate to join our Singapore team. The role will support fund operations, treasury, compliance, corporate administration and selected platform support matters.

The successful candidate will report to the Finance Director and work closely with the broader investment team, gaining broad exposure to private equity fund operations, investor processes and platform management in a lean team environment.

Key Responsibilities

1. Fund Operations and Finance Support

• Assist with fund operations, audit processes and service-provider management
• Support treasury and cash management activities, including payment and processing support
• Assist with capital calls, NAV reporting, capital account statements and other fund admin matters

2. Compliance and Corporate Administration

• Support investor onboarding, KYC, AML/CFT and other compliance processes
• Assist with corporate secretarial, governance and regulatory administration matters
• Coordinate statutory filings and related corporate administration requirements

3. Office, Team and Investor Logistics

• Coordinate internal and external meetings, conferences and other firm-related activities
• Support AGM preparation, investor logistics, reporting calendars and administrative follow-ups
• Maintain records, trackers, document control, filing and general office administration

Requirements

• Bachelor’s degree from a reputable university
• 1 to 5 years of relevant experience in fund administration, fund operations, financial services, private equity, corporate secretarial or professional services
• Strong organizational skills, attention to detail and a high sense of ownership
• Professional and responsive, with the ability to coordinate with senior stakeholders
• Good written and spoken English; Mandarin is an advantage
• Proficient in Microsoft Office, especially Outlook, Word, PowerPoint and Excel
• Prior exposure to fund operations, finance, compliance or corporate administration is advantageous

About Us

MetaComp Pte Ltd is a leading Singapore-based digital payment solution provider, licensed and regulated by the Monetary Authority of Singapore (MAS) as a Major Payment Institution, to provide Digital Payment Token Services and Cross-border Payment Transfers. Operating under a P2B2C (platform-to-business, partners-to-clients) model, MetaComp provides its clients with an integrated end-to-end suite of services, empowering them to confidently enter the digital asset market with much-needed safety, security, and compliance assurance. Together with its parent company, Metaverse Green Exchange Pte. Ltd. (a MAS-licensed CMS holder permitted to carry out, inter alia, brokerage and custody services), MetaComp introduces its suite of services through CAMP (Client Assets Management Platform) which allow businesses to develop and scale their digital asset offerings through various products and/or services such as over-the-counter transactions, fiat payments, digital asset custody and prime brokerage.

Role Overview

We are looking for a highly analytical, detail-oriented Associate Manager or Manager of Payment and Card Operations, to oversee our day-to-day transaction processing, client ledger management, and card program operations.

In this role, you will be the core custodian of how money moves through our ecosystem—balancing available liquidity, payment rail operating hours, settlement speeds, and costs to ensure seamless user experiences.

Depending on your experience level, you will either step directly into or grow into a people-management role - leading a lean on site and cross border operations team, tasked with handling transaction volumes, maintaining strict SLAs, triaging failed payments, and executing complex multi-layer reconciliations.

Additionally, you will partner closely with Product and Engineering to co-design automated payment routing flows and scalable ledger mechanisms.

Key Responsibilities

1. Payment Operations & Liquidity Management

Daily Execution: Oversee day-to-day deposit and payout processing, ensuring all transactions align with available liquidity, specific payment rail operating hours, settlement speeds, and cost-efficiency.

Client Ledger Management: Own the accuracy and integrity of client ledgers for all deposit and payout actions.

Payment Triage & Exceptions: Act as the primary escalation point for failed payments; proactively collaborate with banking partners and Payment Service Providers (PSPs) to trace, refund, or re-process stuck funds.

Team Leadership & SLAs: Manage and coach the payment operations team, shift schedules, and tracking performance against transaction volumes, processing speed, and strict operational SLAs.

Automation & Innovation: Partner with Product and Engineering teams to co-design and implement automated payment routing flows and system mechanisms.

2. Card Operations & Reconciliation

Ledger Oversight: Manage end-to-end ledger movements covering card top-ups, user expenditures, and specialized card promotion ledgers.

Multi-Layer Reconciliation: Establish and oversee robust daily reconciliation processes: internal ledger matching, as well as internal ledgers vs. card provider ledgers to identify and resolve discrepancies immediately.

Dispute & Chargeback Management: Direct the card dispute workflow, including chargeback filing, tracking, and dispute validation.

Flow Design & Optimization: Collaboratively design optimized card payment flows while managing the team on daily card reconciliation, chargeback processing, and refund execution.

Required Qualifications & Skills

Experience: 3–5+ years of hands-on experience in payment operations, card operations, or financial clearing, with previous experience leading/mentoring junior team members or managing a team.

Ledger & Recon Expertise: Proven experience managing complex financial ledgers (including promotional/incentive ledgers) and running multi-party ledger reconciliations.

Payment Rail Literacy: Deep understanding of various payment rails, including their specific operating windows, clearing times, settlement speeds, and cost structures.

Vendor & Bank Relations: Strong track record of working with PSPs, clearing networks, and banking partners to trace funds and triage system exceptions.

Analytical Capabilities: High proficiency in data analysis (SQL knowledge is heavily preferred) to monitor SLAs, trace transaction anomalies, and optimize routing.

Problem-Solving: Exceptional technical troubleshooting skills with the ability to translate operational friction into automated product/engineering requirements.

We are committed to creating an inclusive workplace where every individual feels respected, valued, and empowered to contribute. We celebrate diversity in all its forms—background, ethnicity, gender, identity, orientation, experience, and thought—and believe it strengthens our culture and our work. We are proud to be an equal opportunity employer and do not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, or any other protected characteristic.

Our client is from a Gaming Distributor Industry. Due to their current expansion plan, they are looking for a Sales & Operations Executive to join their team, in hopes of developing the current high performing team. They are located in the Central North area.

Job Responsibilities:

• Coordinate daily order and delivery planning to ensure timely and accurate product distribution to stores
• Plan and manage daily schedules for drivers and merchandisers to ensure efficient route and task execution
• Support coordination of inventory movement, stock availability, and delivery execution
• Work closely with logistics, retail, and sales teams to support smooth end-to-end operations
• Collaborate with cross-functional teams to ensure alignment of planning, execution, and service standards
• Liaise with drivers, merchandisers, and store teams to identify gaps and improve operational efficiency
• Support store setup activities, including planogram planning and product placement arrangements
• Assist in designing and reviewing store layout plans to ensure effective product presentation
• Conduct store visits to assess execution effectiveness and gather operational feedback for improvement
• Monitor operational processes and support continuous improvement initiatives to enhance service and workflow
• Perform ad-hoc duties to support overall sales and operations functions

Requirements:

• Min Diploma in Business, Operations, Supply Chain, or related discipline
• Min 2–3 years of experience in operations planning, logistics coordination, or retail supply chain support
• Experience in store planning, planogram coordination, or inventory-related operations is an advantage
• Proficient in Microsoft Office applications
• Good communication and interpersonal skills, able to work with cross-functional teams

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: job•@recruitpedia.sg

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115553 (Lai Hor Yan)

We are looking for a detail-oriented HR Operations Associate to support payroll administration and employee services within a dynamic research environment.

• $2,800 per month
• 1-year contract
• Mon - Fri, office hours
• one-north MRT

What to expect:

• Manage end-to-end payroll administration, including CPF, tax submissions, and payroll processing using SAP.
• Prepare monthly payroll reports, headcount reports, reconciliations, and finance-related payroll documentation.
• Process employee claims, statutory leave claims, and government-paid leave schemes while ensuring compliance and accuracy.
• Liaise with Finance, auditors, employees, and internal stakeholders to resolve payroll queries and support audit exercises.
• Maintain payroll records and support system enhancements, issue resolution, and other HR operational initiatives.

Who we are looking for:

• Possesses minimum a Diploma with 1 year of experience in payroll and/or HR operations support.
• Meticulous individual who works well in a team.
• Excellent written and verbal communication skills.

By submitting your resume, you consent to the collection, use, and disclosure of your personal information per ScienTec’s Privacy Policy (scientecconsulting.com/privacy-policy).

This authorizes us to:

Contact you about potential opportunities.

Delete personal data as it is not required at this application stage.

All applications will be processed with strict confidence. Only shortlisted candidates will be contacted.

Goh Yi Min, Mai - R22104617

ScienTec Consulting Pte Ltd - 11C5781

About the Role

This role is for individuals with experience in event AV setup and operations who are ready to take on more responsibility.

You will be involved in setup, troubleshooting, and on-site execution across live events and productions.

• We welcome both developing technicians looking to strengthen their operational capabilities and experienced technicians who are ready to take on greater ownership of deployments.

• Successful candidates do not need to know everything on Day 1. We value attitude, reliability, coachability, and the willingness to learn.

• You should be comfortable working independently in fast-paced environments.

• We are building a high-performance team and are looking for technicians who take pride in disciplined, systems-driven operations.

• We value individuals who are coachable, receptive to feedback, and committed to continuous improvement.

• We are looking for individuals who demonstrate ownership, initiative, reliability, and a willingness to continuously improve their technical and operational capabilities.

Key Responsibilities

Warehouse & Prep

• Prepare equipment based on packing lists.

• Follow existing packing systems and checklists to ensure 100% load-out accuracy.

Delivery & Logistics

• Load and unload equipment safely.

• Support vehicle packing to improve deployment efficiency.

On-Site Setup

• Assist in setup, testing, and teardown of displays, projectors, audio, and lighting.

• Ensure all cable management is neat and "client-ready" without needing a second look from a supervisor.

Event Execution

• Support live operations.

• Ability to translate show-flows into technical reality on-site, providing solutions rather than just following instructions.

• Take ownership of assigned tasks and follow through to completion.

• Identify issues early and contribute practical solutions during deployments.

Requirements

• At least 1–3 years of hands-on experience in AV, events, staging, or technical production.

• Singapore Class 3 driving license is a plus, but not required.

• Ability to maintain technical precision and performance during busy event periods and high-pressure deployments.

• Role involves regular physical activity, including the safe lifting and moving of event equipment.

• Positive attitude and ability to follow instructions and checklists precisely.

• Candidates who demonstrate initiative, ownership, and increasing independence in troubleshooting and deployment execution will be strongly preferred.

Technical Skills

• Knowledge of audio, video, and signal flow.

• Familiarity with XLR, HDMI, SDI, CAT6, and power distribution.

• Ability to identify and resolve common signal path issues independently and escalate appropriately when required.

What Success Looks Like

• Arrives on time and is deployment-ready.

• Packs and preps accurately with minimal supervision.

• Handles equipment with care with a low damage rate.

• Learns quickly and becomes more independent over time.

• Takes ownership of assigned tasks and follows through to completion.

• Identifies issues early and contributes practical solutions during deployments.

Personal Traits We Value

• Punctual, Alert, and Practical.

• Takes initiative and solves problems independently.

• Maintains professionalism, attentiveness, and focus during deployments and live operations.

• Disciplined in following established company systems.

• Coachable, receptive to feedback, and committed to continuous improvement.

• Demonstrates ownership, accountability, and a willingness to step up when needed.

Growth & Progression

Progression in this role is based on:

• Reliability

• Technical capability

• Independence

• Ability to take on greater operational responsibility

Strong performers may progress into handling increasingly complex systems, taking ownership of larger deployments, supporting less experienced crew members, and contributing to operational excellence across the team.

Important Notes

• Position based in Singapore.

• All candidates will be considered based on merit and the ability to perform essential job functions.

[Job ID:1163302]

Responsibilities:

• Coordinate end-to-end import/export and cross-border shipments of pre-owned luxury goods.
• Arrange shipments for items sold through global online auctions on a weekly basis.
• Liaise with logistics partners, couriers, customs brokers, and regional teams to ensure timely and accurate deliveries.
• Track shipments, resolve delays, and troubleshoot logistics issues with internal teams and customers.
• Manage product returns and ensure proper handling processes.
• Review and streamline logistics workflows across Singapore, Japan, and Southeast Asia.
• Analyze customs duties and trade flows to support operational visibility.
• Standardize shipping procedures to enhance consistency and efficiency.
• Establish quality and security standards for packaging, storage, and transportation.
• Identify and onboard logistics providers with expertise in pre-owned goods.
• Analyze shipping costs and support negotiations to improve cost efficiency.
• Implement country-specific risk management processes.
• Collaborate with headquarters and regional branches on auction preparation and shipment planning.
• Support new or expanding branches by sharing best practices and training on logistics processes.
• Maintain accurate shipping and customer information across systems.
• Support system consolidation and workflow improvements in collaboration with IT teams or vendors.
• Update and maintain logistics documentation and system usage guidelines.

Requirements:

• Minimum 5 years of experience in logistics, shipping, or supply chain coordination, preferably with cross-border exposure.
• Strong knowledge of import/export regulations, customs processes, and international shipping documentation.
• Proficiency in Japanese language for liaising with Japanese speaking clients and stakeholders.
• Experience using logistics systems or order management tools.
• Strong coordination, analytical, and problem-solving skills.
• Experience handling high-value or luxury products is an added advantage.
• Exposure to system migration, data consolidation, or workflow standardization is an added advantage.
• Background in e-commerce, retail logistics, or auction operations is an added advantage.

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.

Please kindly refer to the Privacy Policy of Good Job Creations for your reference:
https://goodjobcreations.com.sg/en/privacy-policy/

EA Personnel Name: Ochi Madoka
EA Personnel Registration Number: R24125474
EA License No.: 07C5771

Join a dynamic team driving product innovation, user experience excellence, and operational effectiveness across enterprise platforms.

What You'll Do

• Lead product strategy and roadmap planning based on user needs and business objectives.
• Conduct user research and translate insights into intuitive product experiences and requirements.
• Collaborate with engineering, business, and operations teams to deliver impactful solutions.
• Manage vendor engagement, procurement activities, budgets, and operational processes.
• Facilitate stakeholder alignment, training, and adoption of new platform capabilities.
• Drive continuous improvement through data-driven decision-making and user feedback.
• Ensure product delivery meets governance, quality, and compliance requirements.
• Thrive in a fast-paced environment while managing multiple priorities and initiatives.

What We're Looking For

• Experience in Product Management, UX/Product Design, or related fields.
• Strong stakeholder management, communication, and problem-solving skills.
• Exposure to technology products, digital platforms, or enterprise applications.

At PwC, we help clients build trust and reinvent so they can turn complexity into competitive advantage. We’re a tech-forward, people-empowered network with more than 370,000 people in 149 countries. Across audit and assurance, tax and legal, deals and consulting we help clients build, accelerate and sustain momentum. Find out more at www.pwc.com.

About the Team 

PwC’s Consulting practice provides business and technology advice to leading organisations to help solve their most complex business challenges, from strategy to execution. 

The Financial Services Strategy & Operations team enables organisations in the Financial Services industry (banks, asset managers, insurers, etc) to design and execute strategies to grow, become more productive, modernise their organisation, and position themselves for the future. We support this through a range of services focused on growth, productivity, ways of working, and digital transformation.

About the Role 

As a Senior Associate, you will play a crucial role within engagement teams by leading a component of a project. Your responsibility will be but not limited to the following 

• Formulate how problems should be structured and play a key role in driving analysis and activities that underpin solutions for our clients.

• Translate analytical insights into impactful, practical recommendations tailored to client contexts.

• Work closely with stakeholders to understand business needs and align transformation initiatives to strategic priorities.

• Contribute to system-enabled transformations (e.g., ERP, digital finance tools) where relevant.

• Mentor and guide junior team members, fostering a collaborative and high-performance team environment.

• Work with your leaders; you will help manage aspects of an engagement while nurturing and leading junior team members.  

About you 

You are likely to be a Financial Services professional with the following key attributes: 

• Bachelors or Masters degree in business, economics, finance, engineering or a related field. MBA or CFA is a plus.

• 3 - 5 years of relevant experience in Consulting or equivalent Strategy, Transformation, Digitisation, Operations roles is desirable.

• Proficient in Microsoft Office suite.

• High sense of ownership and accountability for outcomes and quality of work 

• Proven ability to structure ambiguous problems using first principles thinking 

• Strong analytical and problem-solving skills (both quantitative and qualitative orientations)  

• Demonstrated ability and propensity for leadership in team settings 

• Familiar or proficient with core consulting skills concepts, such as structured problem solving and hypothesis-driven approaches 

• Have a basic understanding of a Financial Services industry (e.g. Banking, Insurance, etc.) 

• Strong written and verbal communication skills (For applicants to Thailand, Indonesia and Vietnam, candidates should be proficient in both the local and English language)  

• An ability to work effectively in a fast-paced and dynamic environment  

• Record of high performance 

• Creativity and intellectual curiosity  

• Strong personal presence, combined with compelling and professional presentation and communication skills 

Find Out Even More At: https://tinyurl.com/mindflex-ft-info
Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)
Quick Apply: You may send your Resume/CV to recruitment@singaporetuitionteachers.com or apply via MyCareersFuture.

Details:

- Assist in shortlisting and recommending suitable tutor profiles to parents
- Coordinate & arrange 1st tuition lesson between client and tutors
- Assist with day-to-day Admin and Operations of company
- 4 Weekdays, 1 Weekend OR 3 Weekdays, 2 Weekends, 9.00AM to 6.30PM
- Able to commit for minimum 1 year
- Base salary starts from $2,800-$3,100/Month + CPF
- Consistent monthly bonuses of $200-$800/Month + CPF
- Management positions available for candidates identified with leadership potential (Base ranges from $3,800-$4,000/Month)
- Clear Salary Progression & Annual Salary Review (Min 5-15%)
- Casual attire, relaxed setting, positive company culture
- Strictly no Overtime, no Bring Work Home
- Office with Modern & Fun Entertainment Facilities

Role Summary 

The Project Manager is accountable for end‑to‑end coordination of operations and sustainment activities for the project, ensuring continued availability, security, and performance of the system in support of peacetime operations. 

The role acts as the primary integrator across the stakeholders and RAiD, and the technical team, with a strong emphasis on incident management, vulnerability remediation, and governance compliance. 

Key Responsibilities 

1. Coordinate software sustainment activities, including incident, problem, service request, and change management. 

1. Manage prioritisation and tracking of operational tickets to ensure timely resolution aligned with operational urgency. 

1. Oversee remediation of security issues, including CVEs, host-level exposures, network weaknesses, expired certificates, and service accounts. 

1. Ensure timely application of security patches and software/library updates to prevent operational or compliance risks. 

1. Manage schedules, risks, and dependencies across the sustainment lifecycle, ensuring continuity of operations. 

1. Maintain auditable records of issues, decisions, and changes to support governance and compliance requirements. 

Candidate Requirements 

• Proven experience managing software operations and sustainment for mission‑critical or enterprise systems (Prefer at least 5 years of experience). 

• Strong background in IT service management (incident, problem, change, and release management). 

• Familiarity with security and compliance processes, including vulnerability remediation and audit support. 

• Strong stakeholder coordination skills across operational users, engineering teams, and governance bodies. 

• Experience operating in regulated or operationally sensitive environments is strongly preferred. 

• Eligible to work in Singapore and eligible to obtain the required security clearance for access to RSAF operational systems. 

Service Operations & Administration Executive (SAP) / Jurong /Contract

Industry: Engineering Services / Industrial Automation

SUMMARY

Drive the administrative efficiency of the service department by coordinating engineering service operations, managing workflows, and ensuring accurate administrative data control. This role bridges the gap between field engineers, sales, and corporate teams, ensuring all service contracts, work orders, and technical documentation are strictly processed through SAP and ServiceMax according to company compliance standards.

Responsibilities

• Service Workflow Coordination: Manage and track the end-to-end lifecycle of engineering service contracts, project milestones, and ad-hoc maintenance jobs.
• Work Order Management: Support the creation, assignment, and tracking of Work Orders (WO) in ServiceMax, ensuring field engineers complete entries for operational readiness.
• SAP Data & Process Management: Utilize SAP to release operational blocks, update contract milestones, verify customer accounts, and ensure all operational data complies with company workflows.
• Technical Documentation Control: Meticulously review, verify, and compile technical supporting documents, including Customer Purchase Orders (PO), Delivery Orders (DO), engineering timesheets, and third-party labor records.
• Operational Backlog Clearance: Monitor and clear outstanding administrative backlogs, ensuring all completed technical works are closed out promptly in the system.
• Cross-Functional Liaison: Act as the primary administrative link coordinating between Sales (for contract variations), Field Engineers (for job completion documentation), and internal corporate teams.
• Customer Inquiry Handling: Serve as the point of contact for customer administrative inquiries regarding service tracking, order verification, and job compliance details.
• Compliance & Audit Readiness: Maintain proper, auditable documentation for all service activities to meet internal processes and external reporting regulations.

Requirements

• Minimum 3 years of experience in project administration, service coordination, scheduling, or operational support roles within the Engineering sector.
• SAP Expertise (Mandatory): Hands-on proficiency in SAP operational workflows (e.g., project systems, sales/service order management, or data verification modules).
• Field Software Skills: Familiarity with ServiceMax or similar Field Service Management (FSM) software is a plus
• Industry Knowledge: Understanding of engineering documentation (e.g., technical service sheets, variation orders, site mobilization records).
• Core Competencies: Good organizational skills, high attention to detail, and excellent communication skills to effectively bridge technical engineers and corporate administration.