Responsibilities

• Lead and supervise a team of Voyage Operations Specialists / Coordinators while independently managing daily voyage operations activities.
• Oversee vessel operations and ensure smooth execution of voyages in accordance with operational requirements and business objectives.
• Provide guidance, training, cross-training, and development support to team members.
• Coordinate closely with internal stakeholders, vessel owners, terminals, agents, charterers, and other external parties to ensure efficient vessel operations.
• Act as the primary operational point of contact for assigned vessels and provide support during operational issues when required.
• Monitor voyage performance, operational efficiency, and ensure timely communication of updates and operational changes.
• Support optimization of vessel utilization and operational processes to improve overall performance and service delivery.
• Assist in identifying process improvements, operational metrics, and system enhancements.
• Maintain strong understanding of marine operational risks and support compliance with operational and safety requirements.
• Provide backup support across different voyage operations functions when necessary.
• Utilize marine operating systems and related platforms for voyage planning, execution, and reporting.

Requirements

• Prior experience in marine operations, preferably within tanker, barge, or vessel operations.
• Strong understanding of marine transportation, logistics, dispatching, and voyage operations processes.
• Proven leadership and team management capabilities.
• Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.
• Ability to work collaboratively across departments and effectively manage stakeholders.
• Strong communication and interpersonal skills.
• Proficient in Microsoft Office applications and comfortable learning new operational systems.
• High attention to detail and problem-solving abilities.
• Bachelor’s degree or equivalent relevant industry experience is advantageous.
• Experience with marine operating systems such as IMOS or similar platforms will be an added advantage.

Job Description:

• Lead and oversee the seamless day-to-day operations of all Food & Beverage outlets including Racines, 1864, Whisky Lounge and in-room dining.
• Drive guest satisfaction, loyalty and brand reputation by delivering memorable dining experiences through personalized service, strong guest engagement and meticulous attention to detail.
• Evaluate changes in guest needs, the guest mix and competitive set in order to recommend and action appropriate product/service and operational changes as necessary.
• Ensure that brand standards, including sustainability initiatives, are maintained.
• Recruit, mentor, coach and develop high-performing teams through structured training, succession planning, performance management, and employee engagement initiatives that foster a positive service culture.
• Coordinate and communicate with all other departments as required to ensure smooth operations, high levels of guest and employee satisfaction and the most effective use of resources.
• Take a proactive and innovative approach to operations in order to maintain market competitiveness and exceptional financial performance.
• Work with the Marketing team to develop creative and effective promotions and to drive their implementation in a timely manner.
• Develop beverage menus for all areas and work with the Executive Chef to develop dining menus.
• Prepare monthly forecasts for restaurant, room service and bar, review daily and monthly financial result and take any required actions.

Job Requirements:

• Minimum 3 -5 years of experience in a similar role, preferably in a Five-star luxury setting.
• A strong understanding of the overall hotel business with the ability to study, analyse and interpret complex activities and/or information in order to improve new practices or develop new approaches.
• Proven experience in meeting budget and forecast for all costs, including payroll and other expenses.
• Experience in managing and developing a team, including performance management, performance reviews, disciplinary procedures, creating learning and development plans, coaching etc.
• Has a good understanding of luxury guest expectations and desire to meet these expectations.
• Project professional image at all times through personal presentation / interpersonal skills.
• Has awareness of industry trends in service, product and presentation. A passion for food, wine and the culinary arts that is knowledgeable and effusive.
• Aptitude for developing promotions and marketing.

Head of Operations (The Standard Bearer)

This is a high-visibility leadership role reporting to the senior executive team. You will be the "General" on the ground, commanding a multi-disciplinary team and managing a portfolio of 25+ residential and commercial assets across Singapore.

Key Responsibilities

• Operational Command: Lead and mentor a team of 3 Managers and 3 Technicians, ensuring clear delegation and peak performance.

• Standardization (SOPs): Design and execute comprehensive SOPs for common area maintenance, defect management, and preventive measures.

• Vendor Governance: Act as the primary authority over outsourced contractors (Lift, Landscape, Pest Control, etc.), auditing their quality and ensuring 100% accountability.

• Portfolio Management: Oversee the lifecycle of 25+ buildings, ensuring all assets are pristine, compliant, and operating at peak efficiency.

• Strategic Execution: Move with a high sense of urgency to resolve operational bottlenecks and implement long-term preventive strategies.

Requirements

• Experience: 5–8 years of solid experience in Facilities Management or Property Management in Singapore.

• Leadership Profile: A firm, authoritative leader who can manage tough conversations with contractors and drive a "zero-defect" culture.

• Urgency: Proven ability to thrive in a fast-paced environment where quick decision-making is critical.

• Technical Knowledge: Deep understanding of local building regulations, FM software, and preventive maintenance cycles.

Offer & Compensation

• Monthly Base: S$6,000 – S$8,000 (Commensurate with experience).

• The Opportunity: A chance to move from "red tape" environments into a role with direct impact and CEO-level visibility.

Job Description

• Industry/ Organization Type: Facility Management/ Services
• Position Title: Operations Executive
• Working Location: North - Sungei Kadut (Transport provided from Kranji MRT)
• Working Hours: 5 days, 7.30am to 6.30pm
• Salary Package: Up to $4,500 + Bonus
• Duration: Permanent

Key Responsibilities

• Plan and schedule driver and crew work shifts, ensuring efficient manpower deployment for the next day.
• Coordinate transportation activities to achieve cost-effective and timely deliveries.
• Assist in budget planning and cost management.
• Manage inventory, equipment, and supplies, optimizing processes to reduce costs while maintaining adequate stock levels.
• Work closely with cross-functional teams, including procurement and sales, to align operational activities.
• Support the development and review of operational plans to enhance work procedures and service quality.
• Guide teams in handling incidents and emergencies both on the road and on-site.
• Provide updates on incidents to relevant stakeholders.
• Assist in addressing and resolving client complaints.
• Prepare and submit monthly job reports to management.

APPLY NOW!!!

• Min. NITEC
• Mn. 2 years of related working experience, preferably in the operations capacity in Service, Logistics or Cleaning industry.
• Computer literacy in Microsoft Office and email is essential
• Able to work on weekend shift
• Ideally with a Class 3 Driving License and has own vehicle

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #73582 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Rachael Lee | EA Reg No.: R2093131

LOCATION: GUL ROAD (TUAS AREA)
WORK WEEK: 5 DAYS
WORKING HOURS: 8.30AM TO 4.30PM / 9.00AM TO 5.00PM

We are looking for a responsible and organised Administration Assistant (Operations Support) to support daily office and site operational activities, includinging procurement, inventory control, documentation and general administrative support.

KEY RESPONSIBILITIES

* Issue PPE to workers and maintain accurate stock levels, including proper documentation updates
* Handle local purchasing, including ordering, receiving of goods and related documentation
*Perform general administrative duties such as printing, scanning and filing of documents
*Manage incoming and outgoing dispatch and ensure proper recording and distribution
*Monitor office inventory (stationery, pantry, and cleaning supplies) and arrange replacement when necessary
*Coordinate basic office maintenance and repair needs
*Assist in dormitory administration tasks and responsibilities
*Undertake any other duties assigned by Superior or Management

Requirements;
*Organised, responsible and able to work independently with minimal supervision
*Proficient in Microsoft Office applications (word, excel, outlook:
*Good attention to details and ability to manage multiple tasks
*Prior experience in administrative or operations support role is an advantage

Our Team 

Mighty Jaxx is the leading integrated future culture platform in Southeast Asia today. With a mission to supercharge future culture phygitally, Mighty Jaxx’s integrated platform will empower future pop culture brands with an end-to-end supply chain of digital and phygital collectibles, including artist development and incubation, proprietary IP operation and provide global consumers access to new D2C experiences.

Mighty Jaxx partners with the greatest creative talents in the world, as well as top global brands such as Netflix, Formula 1, Hasbro, Toei Animation, Cartoon Network, Nickelodeon, Warner Brothers, Adidas and many more to ship millions of phygital collectibles to over 90 countries worldwide. 

We are proud to be an equal-opportunity employer with a diverse, inclusive work environment. We encourage our employees to bring their authentic, fun-loving, and high-energy selves to the workplace. 

Your Role

Mighty Jaxx is looking for a highly motivated and detail-oriented Sales Operations & Business Development Intern. This role will provide support for key operational tasks and help drive sales initiatives. The successful candidate will gain hands-on experience in both operational execution and strategic sales enablement.

We are looking for someone who is available for an internship from August onwards, ideally on a full-time basis, for a minimum period of 3 months.
A part-time internship can be accommodated, which requires a minimum of 3 days a week commitment. Please state your internship availability in your application.

Responsibilities

• Support order fulfilment process, ensuring accurate and timely dispatch while facilitating customer communications

• Maintain and update customer master data, including account information, pricing and offer forms

• Support visual merchandising setup in partners retail stores, or marketing activations 

• Conduct store visits and assist in gathering retail performance data

• Track and analyse sales performance to optimize sales strategies

• Maintain accurate product information for internal and external use

• Assist with new product listing on digital platforms and content for newsletter or promotional materials

• Assist in responding to customer inquiries

• Coordinate product defects and replacement follow ups actions with relevant stakeholders

• Support logistics and operational needs aspect of sales execution
  

Requirements

• Strong organisational skills and multitasking abilities to handle diverse retail operations tasks

• Strong Excel skills 

• Excellent communication skills for effective liaison with B2B customers, retail store partners  and internal teams

• A detail-oriented mindset to conduct accurate stock level activities

• Willing to take on basic tasks such as retail store visits, and attaching pricetags to product boxes

• Basic understanding of retail logistics and supply chain processes would be a plus

• Proactive problem-solving skills to address operational challenges and optimise processes

To apply, please send an updated copy of your resume to people@mightyjaxx.com

While we value all submissions, we regret that only shortlisted candidates will be contacted by our People team.

Benefits

Be part of a company where the benefits are designed to elevate your experience - making your journey with us as dynamic and rewarding as the work you’ll do. You can look forward to:

• Attractive staff discounts on MJ products

• Well-stocked pantry filled with a variety of snacks and beverages

Deputy Manager, Operations (Visa Application Centre)

Are you a dynamic operations leader who thrives in fast-paced, customer-centric environments? Do you enjoy driving operational excellence while leading teams to deliver exceptional service?
If so, we invite you to join us as a Deputy Manager - Operations and play a pivotal role in shaping world-class visa application services.

About the Role
As the Deputy Manager - Operations, you will take charge of the end-to-end operations of our Visa Application Centre (VAC). You will be instrumental in ensuring seamless processes, operational efficiency, regulatory compliance, and outstanding customer experience -- all while leading and inspiring a high-performance team. You will also champion innovation by implementing new processes and continuous improvements to elevate service delivery standards.

What You'll Be Doing

Operational Leadership & Administration

• Oversee daily VAC operations including document verification, cash handling, data accuracy, and passport delivery.
• Ensure strict adherence to SLAs, SOPs, and organizational policies.
• Monitor internal errors, drive corrective actions, and uphold high standards of accuracy and compliance.

Quality Assurance & Process Excellence

• Conduct audits and implement process improvements to enhance efficiency and cost-effectiveness.
• Perform stringent quality checks to ensure application integrity.
• Lead initiatives that boost productivity while elevating the customer experience.

Customer Experience & Service Delivery

• Manage escalations professionally, ensuring timely and effective resolution.
• Lead and motivate teams to deliver exceptional service standards.
• Drive Value-Added Services (VAS) performance while maintaining security (physical & data).

Sustainability & Governance

• Promote environmentally responsible practices and resource efficiency.
• Ensure adherence to Environment, Health & Safety (EHS) standards.
• Uphold Anti-Bribery Management System (ABMS) with strong ethical practices and integrity.

What We're Looking For

• At least Diploma/Bachelors' Degree (or global equivalent)
• 2 to 5 years of experience, ideally in Travel & Tourism, Hospitality or Service Industry

Language Advantage
In our global and diverse customer environment, the ability to communicate with applicants from different background is beneficial. Proficiency in additional languages (e.g., Mandarin, Arabic, Japanese, French etc.) would be an advantage to support service delivery to a diverse customer base.

Why Join Us?

• Be part of a globally connected, purpose-driven organisation.
• Opportunity to lead impactful operational initiatives.
• Work in a diverse, multicultural environment.
• Continuous learning and career growth opportunities.

Interested? Click "Apply" now or reach out directly to learn more!

Investment Operations Manager (Analyst-Focused Role)

Overview

Our client is a Single Family Office established in 2019, managing a diversified multi-asset portfolio. Due to business expansion and long-term strategic growth plans, they are hiring an investment professional to support the Principal in managing and growing the portfolio.

While the title is “Manager,” this is fundamentally an analyst-driven role. The successful candidate must have a strong research background and the ability to independently analyse deals and investments, formulate investment views, and provide clear buy/sell/hold recommendations across both bankable securities and private equity opportunities.

This role offers a unique opportunity for a hands-on individual to be deeply involved in portfolio construction and asset allocation, deal evaluation, transaction execution, portfolio monitoring, and fund operations within a lean and entrepreneurial environment.

Key Responsibilities

1. Investment Research & Deal Analysis (Core Focus)

• Conduct in-depth research and fundamental analysis across asset classes, including public equities, fixed income, funds, and private equity.
• Evaluate private equity opportunities through detailed financial modelling, valuation analysis (DCF, trading/transaction multiples, sum-of-the-parts), and return projections (IRR, MOIC, sensitivity analysis).
• Develop investment theses and provide well-supported buy/sell/hold recommendations for both bankable securities and private market investments.
• Perform industry, macroeconomic, and thematic research to support portfolio positioning.
• Analyse financial statements and assess business quality, risk factors, and capital structures.
• Prepare investment memoranda, recommendation papers, and presentation materials for Investment Committee discussions.
• Support due diligence processes, including financial, commercial, and operational review.
• Participate in company meetings, earnings calls, conferences, and discussions with external managers to gather insights.

2. Portfolio Monitoring & Performance Review

• Monitor performance of bankable assets against benchmarks and risk parameters; conduct attribution and scenario analysis.
• Track private equity portfolio companies against underwriting assumptions and investment cases.
• Review and analyse monthly/quarterly reports from fund managers and portfolio companies, highlighting key risks, variances, and developments.
• Support monthly valuation reviews and consolidated performance reporting.
• Conduct post-investment reviews and performance attribution analysis.

3. Fund Documentation & Investment Operations

• Handling fund documentation and operational matters will form part of the role, including:
• Review and process fund subscription documentation, capital call notices, distribution notices, and (where applicable) transfer documentation.
• Read and analyse monthly/quarterly reports generated by fund managers or fund administrators, summarising key financial and operational updates.
• Support transaction processing (subscriptions, capital calls, redemptions, transfers, trade settlements).
• Liaise with fund administrators, custodians, auditors, and other third-party service providers.
• Maintain proper investment records, data rooms, and documentation tracking.
• Support compliance, KYC/AML documentation, and regulatory reporting requirements.
• Assist in Investment Committee meeting coordination, documentation, and follow-ups.

Requirements

• Bachelor’s degree in Finance, Accounting, Economics, or related discipline.
• Minimum 5 years of relevant experience in investment research, asset management, private equity, or fund operations (buy-side experience preferred).
• Strong analytical mindset with the ability to independently assess investments and provide clear recommendations.
• Solid financial modelling and valuation skills.
• Good understanding of private equity deal structures, fund mechanics, and capital flows.
• Experience reviewing fund documents and interpreting fund manager reports.
• Comfortable working in a lean structure where research and operations responsibilities overlap.
• Proactive, intellectually curious, and commercially minded.
• Proficiency in Excel (advanced functions); familiarity with Bloomberg, FactSet, Capital IQ or similar platforms preferred. Python/R is a plus.

About the role

As a Franchise Operations Trainer at Paris Baguette Singapore, you will play a crucial role in ensuring the seamless operation and success of our franchise locations. You will be responsible for training and supporting our franchisees and their teams in the overseas countries to deliver exceptional customer service and maintain our high standards of food quality and operational efficiency.

What you'll be doing

• Develop and deliver comprehensive training programs for new and existing franchisees, covering all aspects of operations, including food preparation, customer service, inventory management, and reporting
• Provide on-site support and coaching to franchisees and their staff, ensuring they have the knowledge and skills to effectively manage their operations
• Monitor franchisee performance and provide feedback and recommendations for improvement
• Collaborate with the franchisor team to identify and implement best practices, process improvements, and new initiatives
• Maintain detailed records of all training activities and franchisee performance metrics
• Assist in the recruitment and onboarding of new franchisees

What we're looking for

• Minimum 3 years of experience in a similar Franchise Operations Trainer or TTT experience, preferably within the hospitality or food and beverage industry
• Excellent knowledge of franchise operations, including best practices in training, customer service, and operational efficiency
• Strong interpersonal and communication skills, with the ability to effectively train and coach individuals and teams
• Proficient in Microsoft Office suite and comfortable with using various training and reporting tools
• Passionate about the hospitality industry and committed to delivering exceptional customer experiences
• Flexible and adaptable, with the ability to work in a fast-paced, dynamic environment

What we offer
At Paris Baguette Singapore, we are committed to providing our employees with a rewarding and fulfilling work experience. In addition to a competitive salary, you will enjoy a range of benefits, including:

• Flexi health and benefit
• Opportunities for career development and advancement
• Performance Incentive Bonus
• A collaborative and supportive work environment

Working Hours:

·     Mondays to Fridays: 10:00am to 7:00pm, inclusive of ½ hr lunch break

·     When necessary, cover duty for colleagues on early shift: 6.30am to 3.30pm (inclusive of ½ hour lunch break)

Scope of Services

The Services required are set out as follows:

1.     To maintain general cleanliness of the school areas / classrooms and the cleaning equipment used

2.     To provide logistical support for school events and activities including carrying and arranging furniture and equipment

3.     To escort the contractors and to ensure that the contractors are carrying out specific works authorised by the School

4.     To ensure all rooms’ lights, fans and aircons are switched off, doors and roller shutters locked and the school alarm system is armed before leaving school

5.    Any other duties assigned by the OM, AM and the School Leaders

Requirements

a.     At least 3 years of relevant working experience as an Operations Support Officer (OSO) in a school setting

b.    Physically fit to perform the required duties

c.     Proficient in communication in English

d.     Competent in using common smartphone applications (e.g. internet browser, Singpass, Whatsapp), and Walkie Talkies

e.    Pleasant in disposition with a positive attitude

Interested applicants, please apply here or email your updated resume to avril@recruitexpress.com.sg

AVRIL CHUA SWEE HONG

CEI: R1103862

Company Reg. No. 200412473D || EA Licence No. 13C6614

Sales & Operations Manager — Dermacare Aesthetic Medical Pte Ltd

• Responsible for overall performance of assigned kitchens
• Oversee preparation and production of food items
• Drive food quality assurance and process improvement
• Work closely with all stakeholders to ensure delivery-on-time fulfilment
• Manage and uphold serviceability and hygiene integrity of kitchen infrastructure & equipment
• Manage staff related matters; including staff integration, coaching/mentoring and performance management
• Participate in cross functional initiatives, including automation projects

About the Role

We are looking for a proactive and versatile Supply Chain & Business Operations Specialist to join our growing team. This role combines supply chain management, procurement, logistics, business operations, sales support, marketing, and administrative coordination, making it ideal for someone who enjoys working across multiple functions and driving operational excellence.

You will collaborate closely with Operations, Sales, Finance, and Management to ensure smooth business processes while contributing to continuous improvement initiatives.

Key Responsibilities

Supply Chain & Logistics

• Coordinate procurement, warehousing, transportation, and distribution activities.

• Manage domestic and international logistics to ensure timely and cost-effective deliveries.

• Monitor and coordinate with 3PL providers to ensure service level agreement (SLA) compliance.

• Support continuous improvement initiatives in transportation and warehouse operations.

• Assist in demand planning and new product introductions.

Procurement & Supplier Management

• Source and coordinate suppliers for direct and indirect materials.

• Support supplier qualification, evaluation, and performance management.

• Prepare documentation for price reviews, contract renewals, and supplier assessments.

• Identify opportunities for cost reduction and value engineering initiatives.

Sales Support

• Prepare quotations, proposals, and sales documentation.

• Follow up with customers and provide administrative support to the sales team.

• Coordinate internally to ensure timely execution of customer requirements.

Marketing & Content Creation

• Design marketing materials using Canva, including brochures, flyers, presentations, and social media content.

• Support branding initiatives and marketing campaigns.

• Assist in creating engaging business presentations and promotional materials.

Business Operations & Administration

• Handle documentation, reporting, procurement records, and internal coordination.

• Liaise with vendors, service providers, and business partners.

• Support general office administration and operational activities.

• Perform other duties and projects assigned by Management.

Accounts & Cost Control Support

• Assist in invoice preparation and payment follow-ups.

• Maintain expense documentation and supporting records.

• Track cost savings from negotiations and process improvements.

• Support quality control documentation, including review of COA reports.

Compliance & Risk Management

• Ensure compliance with import/export regulations and customs requirements.

• Support the review and renewal of NDAs, service contracts, and SLAs.

• Maintain proper documentation and regulatory compliance standards.

Requirements

Qualifications

• Diploma or Bachelor's Degree in Supply Chain, Logistics, Business, Engineering, or a related discipline.

• 2–4 years of experience in supply chain, logistics, procurement, operations, or a similar role.

• Experience coordinating logistics and working with 3PL providers.

• Basic knowledge of import/export regulations and customs compliance.

• Proficient in Microsoft Office, especially Excel.

Preferred

• Experience in the manufacturing, semiconductor, electronics, or technology industry.

• Familiarity with ERP systems.

• CIPS or other supply chain-related certification is an advantage.

• Experience using Canva or similar design tools for business and marketing materials.

Key Competencies

• Supply chain and logistics coordination

• Procurement and supplier management

• Strong organizational and multitasking abilities

• Analytical and cost-conscious mindset

• Excellent communication and stakeholder management skills

• Problem-solving attitude with strong teamwork skills

• Ability to work independently in a fast-paced environment

What Success Looks Like

• Support cost-saving initiatives through procurement and process improvements.

• Maintain on-time delivery performance and SLA compliance.

• Contribute to supplier performance monitoring and operational efficiency.

• Ensure accurate documentation and regulatory compliance.

• Provide reliable cross-functional support that enhances overall business operations.

Why Join Us?

• Attractive remuneration package (commensurate with experience)

• Medical and dental benefits

• Collaborative and supportive work environment

• Opportunities for growth and career development

• Exposure to diverse business functions and strategic projects

Working Location: Near Joo Koon MRT

Working Hours: Mondays to Fridays, 0830 to 1730 hours

Duration: Minimum 3 Months (Full-Time Commitment Required)

Join our Regional Consulting Practice as a Business Analyst Intern. You will work at the intersection of business strategy and technology execution. This role involves analyzing operational models, structuring data, and evaluating how technology systems support business workflows.

Note: This is a full-time internship with the opportunity for conversion to a longer-term contractor or permanent staff member based on performance and business needs.

Key Responsibilities:

• Workflow Integration: Map operational workflows and translate business needs into clear technical functional specifications
• Data Architecture: Assist in data cleaning, mapping, and structuring master data models to prepare systems for deployment
• System Evaluation: Analyze how software platforms align with localized regulatory, compliance, and reporting rules
• Implementation Support: Support system configuration testing, draft technical documentation, and help manage implementation timelines

Technical & Academic Requirements:

• Education: Undergrad or recent grad in Business IT, Supply Chain Management, Industrial Engineering, Analytics, Management Information Systems (MIS), or related fields
• Systems Literacy: Foundational understanding of database structures, ERP concepts, or specialized enterprise software workflows (e.g., supply chain or asset management systems)
• Technical Skills: Proficiency in data tools (Advanced Excel, SQL, or data visualization software) and workflow diagramming tools (Visio, Lucidchart, or Miro)

Professional & Soft Skills:

• Agility & Pace: Ability to think on your feet, adapt quickly to changing project scopes, and thrive under tight deadlines in a fast-paced environment
• Ownership: Highly reliable and responsible; takes accountability for project deliverables and manages time effectively without constant supervision
• Communication: Exceptional verbal and written communication skills; ability to simplify technical jargon for non-technical stakeholders
• Presentation: Confident in preparing high-quality slide decks and presenting findings clearly to internal teams and stakeholders

Find Out Even More At: https://tinyurl.com/biz-operations-intern-mindflex

Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)

Quick Apply: You may send your Resume/CV to recruitment@singaporetuitionteachers.com or apply via MyCareersFuture.

Hi! Our company is looking for University/Polytechnic Interns who are able to commit for a Full-Time Internship of 3 Months & Above (longer durations preferred).

About Us:

• MindFlex Education's internship programme aims to provide internships that are fulfilling, as well as practical in real-world situations
• Our office culture is fun and encouraging. We take our work, as well as our play seriously
• We provide full-time job opportunities for interns who have excelled in their internship
• Enjoy a cosy office environment with modern facilities such as a PS5, pool table, karaoke system & more
• Close-knit team of 15-25 pax, strictly no over-time culture, no bring-work-home culture
• Attractive part-time positions ($14/Hour & above) and full-time positions available after completion of internship

Learning Scope:

Client Relations

• Take charge of handling tuition requests via Forms, Social Media Platforms & WhatsApp
• Ask clients the right questions to gather information efficiently
• Address clients' queries and concerns that they might have
• Transfer clients' requirements into a concise job-post format
• Provide after-sales service to clients (and tutors)
• Monthly check-in on existing client base for any feedback, staying connected and maintaining good relations with them

Tutor Relations:

• Broadcasting assignments via automated outreach channels (Email, Telegram, etc.) to our database of 50,000+ tutors
• Apply filters (eg. Location, Tutor Type, Qualifications) to tag each assignment to the correct target audience
• Assist in shortlisting, profiling, and marketing tutors in a way which captures the client's attention based on their needs
• Assist tutors with technical issues & application processing
• Clarification of agency's commission & policies to tutors

Business to Business (B2B):

• Take charge of MindFlex's B2B arm and work with tuition centres, government agencies & educational institutes.
• Schedule interviews (phonecall, online, face-to-face) between tutors and organisations
• Manage confirmation contracts & invoices for clients
• Provide after-sales service to clients (and tutors)

Internal Processes:

• Work with customised back-end software, specially designed to fulfil the company's business needs & improve efficiency
• Maintain cohesive inter-department and intra-department relations, ensure good customer handover between colleagues
• Take charge of designating clients to various teams (traffic control), depending on each team's existing workload
• Maintain an organised record of clients for different departments to contact and follow-up with in future

Other Administrative Or Ad-hoc Tasks Related To Marketing Or Business Development:

• Analyse company's past data, to forecast trends and assist in Business Development plans
• Creation of content and visuals, and organising data to grow the company’s online presence and improve SEO
• Participate in team huddles in strategy building for the company's operations, process streamlining, automation and new revenue streams

Key Takeaways:

• Hone fast-thinking abilities and good decision-making skills
• Build professional communication and customer service skills
• Develop confident problem-solving and mediation skills
• Learn to stay organised, meticulous and calm in a fast-paced environment
• Become an effective team-player and an independent worker
• Witness firsthand how SMEs create their own in-house software and solutions (from conceptualistion to development to usage)
• Deep involvement and familiarisation in both back-end and front-end processes of the company & industry
• Exposure to real-world data and applications, that puts theory into practice
• Last but not least, private mentoring & sharing sessions with company's founders and management (P.S. we love sharing)

Job Requirements:

• Current University/Polytechnic Student, Singaporean/PR
• Good Command of Both Written & Verbal English
• Friendly, Passionate and Energetic Team Player
• Organized and Good Administrative Skills
• Responsible and Strong Work Ethic
• Decent Typing Speed and Computer Skills
• Polite, Patient and Calm Personality

Location & Working Hours:

• Location: Sin Ming Lane, Midview City (Near Bishan/Marymount MRT)
• 4 Weekdays, 1 Weekend, 9.00am - 6.30pm
• (Working days of your choosing & mutually agreed with the company)
• Strictly No Overtime and No Bring-Work-Home Culture

Internship Allowance:

• $1,300/Month

Why Choose Us:

• Fun Company Culture and Working Environment
• Casual Working Attire, Relaxed Setting
• Close-Knit Team of 15-25 Pax
• Office with Modern Facilities (Pool Table, Playstation 5, Karaoke Set, Board Games, etc)
• Company Meals / Outings / Events / Bonding Activities
• Many of our interns have also converted to full-time & contract positions after their internship as they thoroughly enjoyed their learning experience with us
• New Bright Hill MRT at Doorstep

Application:

• Submit an e-mail application with Resume/CV to mindflex.recruitment@gmail.com with Email Title "Internship Application"
• Please ensure to include the following in Email and attached documents:

1. Earliest Available Start-Date for Internship

2. Available Duration for Internship

3. Is Undertaking The Internship for A Course Requirement, or Self-Improvement

Others:

• Shortlisted candidates will be contacted for a short interview over Zoom or Face-to-Face
• Signing of Non-Compete contract will be required upon successful selection