Total 18,611 operations engineer job vacancies in Hong Kong

[Job ID: 1634626]

Responsibilities

• Manage daily call centre operations, including resource planning, equipment sourcing, and strategy execution
• Develop and implement operational strategies to improve service levels, efficiency, and customer satisfaction
• Conduct needs assessments, performance reviews, and cost-benefit analyses
• Set, track, and achieve KPIs such as response time, service level, sales, and quality standards
• Ensure accurate documentation and timely updates of communications, records, and data
• Monitor call quality through random audits to minimise errors and improve performance
• Oversee recruitment processes, including drafting job advertisements and coordinating with HR
• Evaluate staff performance, identify training needs, and organise development programmes
• Analyse operational data and prepare performance reports for management
• Resolve complex customer complaints and escalations effectively
• Plan workforce scheduling, including shift patterns and headcount allocation
• Coach, motivate, and retain team members to maintain high engagement and performance
• Support the Customer Service Director in driving process alignment initiatives
• Lead and support projects such as new product or technology implementations
• Demonstrate hands-on leadership by actively supporting team operations when required

Requirements

• Bachelor’s degree in Business Administration, Operations Management, Customer Service, or related field
• 6–10 years of experience in customer service or call centre operations
• At least 3–5 years of managerial or leadership experience
• Proven track record in managing KPIs such as service level, response time, customer satisfaction, and quality metrics
• Experience in workforce planning, performance management, and operational reporting

To Apply, please kindly email your updated resume to

cv_gary@goodjobcreations.com.sg

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We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.

EA Personnel Name: Gary Ho Cheng Xuan

EA Personnel Reg. No.: R1549767

EA License No.: 07C5771

Find Out Even More At: https://tinyurl.com/biz-operations-intern-mindflex

Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)

Quick Apply: You may send your Resume/CV to recruitment@singaporetuitionteachers.com or apply via MyCareersFuture.

Hi! Our company is looking for University/Polytechnic Interns who are able to commit for a Full-Time Internship of 3 Months & Above (longer durations preferred).

About Us:

• MindFlex Education's internship programme aims to provide internships that are fulfilling, as well as practical in real-world situations
• Our office culture is fun and encouraging. We take our work, as well as our play seriously
• We provide full-time job opportunities for interns who have excelled in their internship
• Enjoy a cosy office environment with modern facilities such as a PS5, pool table, karaoke system & more
• Close-knit team of 15-25 pax, strictly no over-time culture, no bring-work-home culture
• Attractive part-time positions ($14/Hour & above) and full-time positions available after completion of internship

Learning Scope:

Client Relations

• Take charge of handling tuition requests via Forms, Social Media Platforms & WhatsApp
• Ask clients the right questions to gather information efficiently
• Address clients' queries and concerns that they might have
• Transfer clients' requirements into a concise job-post format
• Provide after-sales service to clients (and tutors)
• Monthly check-in on existing client base for any feedback, staying connected and maintaining good relations with them

Tutor Relations:

• Broadcasting assignments via automated outreach channels (Email, Telegram, etc.) to our database of 50,000+ tutors
• Apply filters (eg. Location, Tutor Type, Qualifications) to tag each assignment to the correct target audience
• Assist in shortlisting, profiling, and marketing tutors in a way which captures the client's attention based on their needs
• Assist tutors with technical issues & application processing
• Clarification of agency's commission & policies to tutors

Business to Business (B2B):

• Take charge of MindFlex's B2B arm and work with tuition centres, government agencies & educational institutes.
• Schedule interviews (phonecall, online, face-to-face) between tutors and organisations
• Manage confirmation contracts & invoices for clients
• Provide after-sales service to clients (and tutors)

Internal Processes:

• Work with customised back-end software, specially designed to fulfil the company's business needs & improve efficiency
• Maintain cohesive inter-department and intra-department relations, ensure good customer handover between colleagues
• Take charge of designating clients to various teams (traffic control), depending on each team's existing workload
• Maintain an organised record of clients for different departments to contact and follow-up with in future

Other Administrative Or Ad-hoc Tasks Related To Marketing Or Business Development:

• Analyse company's past data, to forecast trends and assist in Business Development plans
• Creation of content and visuals, and organising data to grow the company’s online presence and improve SEO
• Participate in team huddles in strategy building for the company's operations, process streamlining, automation and new revenue streams

Key Takeaways:

• Hone fast-thinking abilities and good decision-making skills
• Build professional communication and customer service skills
• Develop confident problem-solving and mediation skills
• Learn to stay organised, meticulous and calm in a fast-paced environment
• Become an effective team-player and an independent worker
• Witness firsthand how SMEs create their own in-house software and solutions (from conceptualistion to development to usage)
• Deep involvement and familiarisation in both back-end and front-end processes of the company & industry
• Exposure to real-world data and applications, that puts theory into practice
• Last but not least, private mentoring & sharing sessions with company's founders and management (P.S. we love sharing)

Job Requirements:

• Current University/Polytechnic Student, Singaporean/PR
• Good Command of Both Written & Verbal English
• Friendly, Passionate and Energetic Team Player
• Organized and Good Administrative Skills
• Responsible and Strong Work Ethic
• Decent Typing Speed and Computer Skills
• Polite, Patient and Calm Personality

Location & Working Hours:

• Location: Sin Ming Lane, Midview City (Near Bishan/Marymount MRT)
• 4 Weekdays, 1 Weekend, 9.00am - 6.30pm
• (Working days of your choosing & mutually agreed with the company)
• Strictly No Overtime and No Bring-Work-Home Culture

Internship Allowance:

• $1,300/Month

Why Choose Us:

• Fun Company Culture and Working Environment
• Casual Working Attire, Relaxed Setting
• Close-Knit Team of 15-25 Pax
• Office with Modern Facilities (Pool Table, Playstation 5, Karaoke Set, Board Games, etc)
• Company Meals / Outings / Events / Bonding Activities
• Many of our interns have also converted to full-time & contract positions after their internship as they thoroughly enjoyed their learning experience with us
• New Bright Hill MRT at Doorstep

Application:

• Submit an e-mail application with Resume/CV to mindflex.recruitment@gmail.com with Email Title "Internship Application"
• Please ensure to include the following in Email and attached documents:

1. Earliest Available Start-Date for Internship

2. Available Duration for Internship

3. Is Undertaking The Internship for A Course Requirement, or Self-Improvement

Others:

• Shortlisted candidates will be contacted for a short interview over Zoom or Face-to-Face
• Signing of Non-Compete contract will be required upon successful selection

Position: Finance & Operations Manager

Location: Singapore (hybrid)

Industry: Renewable Energy / Construction / International Trading

About the Company

Our client is a dynamic and growing family office with multiple holding companies in Singapore. The group manages renewable energy and construction projects overseas, primarily in Sri Lanka and India. They are seeking a highly independent and hands-on Finance & Operations Manager with strong experience in construction/project accounting and operational finance to support the business.

Role Overview

This is a broad and independent role suitable for a seasoned accountant with strong experience in construction/project-based accounting and operational finance. The successful candidate will manage full-set accounts while driving financial oversight of project performance, cost control, and operational processes across multiple entities and overseas projects.

Key Responsibilities

Finance, Accounting & Project Reporting

• Handle full-set accounts for multiple holding companies in Singapore
• Prepare monthly management accounts, financial statements, and group consolidation
• Oversee accounts payable, receivable, and general ledger functions
• Manage cash flow, including forecasting, budgeting, and funding requirements for projects
• Ensure timely month-end and year-end closing
• Liaise with auditors, tax agents, and external service providers
• Ensure compliance with statutory and regulatory requirements in Singapore

Construction & Project Accounting

• Monitor and track project costs, budgets, and profitability across construction and renewable energy projects
• Prepare project-based financial reports, including cost-to-complete, variance analysis, and margin tracking
• Manage progress billing, revenue recognition, and project cash flow cycles
• Work closely with project teams to ensure accurate cost allocation and reporting
• Review and control project expenditures, contracts, and payment schedules
• Support financial planning and analysis for ongoing and upcoming projects

Operations & Business Support

• Liaise closely with the corporate secretary on company secretarial matters, including board resolutions and statutory records
• Take charge of all ACRA filings, ensuring timely and accurate submissions
• Support operational and trading activities, including order processing and transaction tracking
• Coordinate documentation, contracts, and payment processes for overseas projects
• Monitor operational costs and identify areas for efficiency improvements
• Work closely with overseas stakeholders in Sri Lanka and India
• Support ad-hoc operational and administrative matters as required
• Occasional travel to overseasoffices may be required
• Support processes related toprocurement, including import and export of goods and equipment.

Requirements

• Degree or Diploma in Accounting, Finance, or related discipline with a recognised professional qualification (e.g., CA, CPA, ACCA)
• Minimum 7 years of relevant experience, with strong exposure to construction/project accounting
• Experience in project costing, progress billing, and revenue recognition is essential
• Comfortable working in a highly independent and hands-on environment
• Experience handling multiple entities or group structures is an advantage
• Exposure to construction, renewable energy, trading, or project-based industries preferred
• Strong analytical skills, attention to detail, and ability to manage multiple priorities
• Good communication skills and ability to work with overseas stakeholders

Ideal Candidate

We are looking for a proactive and dependable finance professional who has a solid foundation in construction and project accounting, and who enjoys working in a lean, fast-paced environment. The ideal candidate is comfortable taking ownership of both financial reporting and operational support, with strong commercial awareness of project performance and cost control.

Description

We are seeking a highly motivated and experienced F&B Operations Executive to join Lau Di Fang Scissors-Cut Curry Rice Pte Ltd. This full-time role is based in the Central Region and will play a crucial part in the smooth running of our F&B operations across.

What you'll be doing

1. Overseeing the day-to-day operations of the restaurant, ensuring good hygiene practices, good customer service and operations workflow

2. Managing and training outlet staff, including chefs, kitchen assistant and servers.

3. Developing and implementing operational strategies to improve productivity and profitability

4. Monitoring and analysing sales data to identify trends and opportunities for growth

5. Ensuring compliance with all relevant food safety, health, and safety regulations

6. Liaising with the kitchen team to ensure timely and accurate order fulfilment

7. Handling customer inquiries and resolving any issues that may arise

8. Assisting with inventory management and cost control initiatives

9. Reports to Operations Manager

What we're looking for

1. Minimum 1 years of experience in a similar F&B operations role, preferably in the hospitality industry

2. Strong leadership and people management skills, with the ability to motivate and develop a team

3. Excellent customer service orientation and problem-solving skills

4. Good understanding of food safety and health and safety regulations

5. Strong attention to detail and the ability to multitask in a fast-paced environment

6. Excellent communication and interpersonal skills

7. Passion for the F&B industry and a commitment to delivering a exceptional customer experience

JOB ID:1471090
Key Responsibilities

• Manage fund accounting operations including NAV calculation/validation, P&L reconciliations, fee calculations, and month-end/year-end reporting.
• Oversee trade operations by reconciling trades, positions, and cash balances, monitoring settlements, processing corporate actions, and supporting Japan-listed equity transactions.
• Coordinate investor servicing activities, including subscription/redemption processing, investor reporting, capital account reconciliations, and side-pocket management.
• Support risk, compliance, and regulatory requirements through portfolio compliance monitoring, regulatory filings, audits, and review of Japanese legal documentation.
• Collaborate with fund administrators, prime brokers, custodians, auditors, and internal teams while driving process improvements, automation initiatives, and operational efficiency.

Requirements

• 2–5 years of experience in hedge fund operations, fund accounting, buy-side operations, or related investment operations functions.
• Strong knowledge of NAV calculations, fund accounting principles, trade settlements, reconciliations, and fund flow processes (subscriptions/redemptions).
• Experience working with prime brokers, custodians, fund administrators, and understanding front-, middle-, and back-office operational workflows.
• Highly analytical, detail-oriented, and proactive, with advanced Excel skills; experience with Python, SQL, VBA, or process automation is a plus.

We regret that only shortlisted candidates will be notified. However, all applications will be retained in our resume bank for future opportunities.
Privacy Policy: https://goodjobcreations.com.sg/en/privacy-policy/

EA Personnel Name: Gabriel Tan
EA Personnel Reg. No.: R22104076
EA Licence No.: 07C5771

Responsibilities:

• Lead end-to-end management of projects and events (virtual, hybrid, live), including planning, budgeting, programme design, and execution to meet business objectives
• Build and maintain strong relationships with clients, stakeholders, and suppliers, while identifying upselling opportunities and ensuring high client satisfaction
• Coordinate and lead project teams by assigning roles based on strengths, fostering collaboration, and mentoring team members for performance and development
• Conduct pre- and post-event briefings, leveraging data analysis and market insights to improve outcomes and drive continuous improvement
• Ensure adherence to processes, support cross-functional teams, and represent the organisation at industry events and networking platforms
• Manage project financials, including budgeting, cost control, and validation of income and expenditure to ensure profitability
• Oversee supplier management, including negotiations, contract arrangements, and service delivery performance
• Maintain accurate documentation and update project management tools and systems to ensure operational efficiency and data integrity

Qualifications:

• Minimum of 5 years’ experience in the meetings and events industry
• Proven track record in planning and delivering large-scale virtual and in-person events across APAC and international markets
• Experienced in budget management, financial planning, and cost control
• Strong interpersonal and leadership capabilities with the ability to engage stakeholders effectively
• Willingness to travel for site inspections and on-site event execution as required
• Good knowledge of local hotels, venues, and event sites suitable for international clients
• Demonstrates strong problem-solving skills and professional presentation
• Able to work independently as well as collaboratively within a team environment
• Capable of motivating, mentoring, and developing team members

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

Wecruit Pte Ltd
EA License No: 20C0270
EA Personnel: Nyon Hock Sen (Aden)
EA Personnel Reg No: R24124070

Sinologistics Overseas Pte. Ltd. serves as the overseas business headquarter of China Logistics Group, the largest state-owned integrated logistics service provider in China, with the most comprehensive range of logistics businesses. We are responsible for acquiring warehouses and other logistics assets worldwide, operating an international network, and boosting global capital allocation and overseas business development.

We sincerely invite talented professionals with expertise in logistics investment, capital management, asset management, and property operations to join us. Together, let us seize industry opportunities and explore the vast global market.

Key Responsibilities

• Serve as a key liaison with the Group Headquarters in China to ensure effective communication, strategic alignment, and execution of key initiatives.

• Support corporate strategic planning and business development initiatives, driving the implementation of major projects and business objectives.

• Conduct industry research, market analysis, and competitor benchmarking to support business planning and management decision-making.

• Lead periodic business performance analysis and management reporting, including the preparation of operational and analytical reports for management review.

• Participate in investment and M&A activities, including project evaluation, feasibility studies, and investment analysis to support strategic decision-making.

• Participate in the development of the company’s investment project pipeline and continuously identify potential project opportunities.

• Support post-investment operational management and drive continuous improvement of operational processes and management systems.

• Participate in the development and enhancement of internal control, risk management, and compliance frameworks, ensuring operational effectiveness and governance standards.

• Organize project reviews and operational assessments to support continuous improvement and knowledge sharing.

• Support the development and management of vendor and business partner management frameworks to enhance operational efficiency.

Requirements

• Bachelor’s degree or above in Finance, Economics, Business Administration, Logistics, Supply Chain Management, or related disciplines.

• Minimum 5–8 years of relevant experience in strategy, operations, investment, consulting, or corporate management.

• Strong strategic thinking, business analysis, and operational management capabilities.

• Familiarity with corporate operations, investment analysis, and project management processes.

• Excellent written and verbal communication skills in both English and Chinese, with the ability to work effectively with the Group Headquarters in China and external stakeholders.

• Strong analytical, problem-solving, and results-oriented mindset.

• Prior experience in large corporations, consulting firms, multinational companies, or international business environments will be an advantage.

Overview:
As a Business Operations Executive, you will serve as a strategic partner to the Head of Department (HOD), supporting the development of a high-performing SMB team. We’re looking for a proactive and detail-oriented individual to manage day-to-day operations, track performance metrics, and coordinate key initiatives. You will play a central role in ensuring smooth communication, timely execution, and operational efficiency across the department.

Key Responsibilities:

• Support the HOD in tracking and managing departmental KPIs and performance metrics.
• Act as a central liaison between the HOD and cross-functional teams, ensuring clear communication and effective coordination of initiatives.
• Monitor timelines, follow up on action items, and ensure projects and tasks are completed on schedule.
• Conduct basic data analysis to support reporting, performance reviews, and operational planning.
• Prepare high-quality reports, presentation slides, and meeting summaries for internal use.
• Drive process improvements and contribute to the streamlining of business operations.
• Handle confidential information with discretion and professionalism.
• Provide administrative support to the HOD and assist with departmental logistics.
• Perform general administrative and ad-hoc tasks as assigned by management.

Requirements:

• Proven experience in business operations, administrative support, or a related field.
• Bachelor's Degree in Business Administration, Human Resources, or a related discipline.
• Strong organizational, communication, and coordination skills.
• Analytical mindset with working knowledge of Excel and basic reporting tools.
• Proactive, resourceful, and able to work independently with minimal supervision.
• High level of integrity and discretion in handling sensitive matters.

Responsibilities:

• Manage confidential student and assessment data in the student and learning management systems.
• Prepare and coordinate all assessments, including quizzes, class tests, and exams, ensuring proper planning and documentation.
• Liaise with faculty and module leaders to review and finalize assessment materials before administration.
• Plan and allocate resources, including booking venues and assigning staff for assessment support.
• Maintain accurate assessment schedules and ensure all materials are prepared for on-campus or online assessments.
• Brief and coordinate staff to ensure smooth administration of assessments.
• Oversee the conduct of assessments, ensuring procedures are followed and addressing any issues that arise.
• Manage post-assessment processes, including tracking marking timelines, liaising with faculty for moderation, and updating student records.
• Prepare and coordinate meetings with relevant boards or committees, ensuring all required documentation is complete.
• Handle assessment-related administrative tasks, procurement, and finance matters according to timelines.
• Support the launch of new programs by planning initial assessments and drafting operational workflows.
• Liaise with internal and external stakeholders to establish clear processes and timelines for assessments.
• Coordinate with outsourced partners to monitor and track operational processes.
• Assign and deploy staff for online and on-campus assessment support.
• Perform any other duties as assigned by the reporting officer.

Qualifications:

• Bachelor’s degree in any field.
• 1–2 years of relevant experience is a plus; entry-level candidates are welcome to apply.
• Experience in examination management, academic operations, or a similar administrative environment is preferred.
• Excellent organizational and multitasking abilities.
• Strong communication and interpersonal skills to liaise effectively with various stakeholders.
• Detail-oriented with the ability to maintain accurate records.
• Capable of prioritizing workload and meeting deadlines.
• Able to work under pressure during peak assessment periods.
• Willing to work 1–2 hours beyond regular working hours on weekdays or Saturdays when requested.

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

Wecruit Pte Ltd

EA License No: 20C0270

EA Personnel: Nyon Hock Sen (Aden)

EA Personnel Reg No: R24124070

SUMMARY

We are looking for an experienced Operations Quality Project Manager to join our team. In this role, you will lead and drive medium to large-scale testing cycles, with direct impact on large-scale e-commerce platforms. You will work closely with cross-functional partners to ensure high-quality delivery across end-to-end customer journeys, while continuously improving testing processes and strategies.

DESCRIPTION

• Develop deep subject matter expertise across end-to-end (E2E) customer journeys, business processes, and supporting systems
• Partner with business and technical teams to understand solutions, and define comprehensive test strategies across use cases
• Lead functional tracks within a centralized testing function
• Manage, plan, and organise activities across validation planning and execution phases
• Collaborate with multiple testing partner teams to ensure seamless execution
• Drive alignment across teams to deliver successful testing outcomes
• Lead test resources and ensure effective execution of deliverables
• Provide inputs to enhance testing processes and drive continuous improvement

KEY REQUIREMENTS

• 7+ years of professional experience in a Quality role leading projects and initiatives
• Strong UAT, QC, or Quality experience within e-commerce, mobile, or retail organizations
• Strong technical, analytical, and problem-solving skills
• Proven experience leading cross-functional teams and building stakeholder relationships
• Experience working with globally distributed teams

PREFERRED SKILLS

• 5+ years of experience working with complex, integrated systems
• Experience with AI-driven quality validation techniques and automation
• Ability to identify risks proactively and drive resolutions
• Strong facilitation, negotiation, and conflict resolution skills
• Passion for innovation and continuous improvement

EDUCATION & CERTIFICATIONS

• Bachelor’s degree or equivalent, preferably in a technical field
• PMP or Project Management certification is a plus
• Relevant quality certifications such as ISTQB are advantageous

We regret to inform that only shortlisted candidates will be notified.

EA Registration No.: Melvin Chua Han Wei, R24123531

Allegis Group Singapore Pte Ltd, Company Reg No. 200909448N, EA Licence No. 10C4544

About TikTok
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us
Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.

We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.

Diversity & Inclusion

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Responsibilities
Team Introduction

Our team aims to connect with our client partners, industry stakeholders and drive growth for their businesses using TikTok's suite of products & services. We will work with cross-functional teams such as Product, Sales , Marketing, Trust & Safety, Global Marketing & manage an annual calendar for SEA Team to activate several touch points to communicate our core value proposition of a trusted entertainment platform that drives impact.

Responsibilities

- Collaborate across several cross-functional teams in order to support the development of the overall strategy for APAC Business Marketing.

- Drive alignment across global, regional teams by setting up and maintaining the right cadence of the business, including managing key meeting agenda, Townhalls and QBRs.

- Support bi-annual planning cycles and relevant prioritization and planning processes.

- Regularly report on marketing activities, OKRs and results. Attend and contribute to departmental meetings and strategy sessions.

- Develop and maintain a comprehensive marketing budget, tracking all marketing expenses against allocated funds and continuously allocating across various marketing channels to ensure maximum ROI.

- Implement and oversee a budget governance process to ensure compliance with financial and corporate guidelines, as well as regular reporting on budget utilization.

- Drill into the performance of our marketing channels to identify optimal Go-To-Market strategies and offer actionable insights to drive continuous channel optimization towards higher ROI.

- Set up regular reporting on Go-To-Market strategies to track improvements against targets.

- Drive strategic initiatives to optimally set up our organization and operating model and drive growth of the business.

Qualifications
Minimum Qualifications

- Bachelor degree or above, graduate degree is preferred, math, finance, economics majors are preferred

- Demonstrated experience creating executive dashboards, performance reports, and data visualizations using Excel, Power BI, Tableau, Looker, or similar BI tools.

- Proven track record in strategic planning, business analysis, and operational excellence, including 3+ years of direct people leadership responsibility covering performance management, coaching, and team development.

- Proven experience using quantitative analysis to drive strategic decision-making, including executive reporting, performance measurement, and ROI analysis.

- Excellent communication and stakeholder management skills across multiple leadership levels and cross-functional teams

- Strong written and verbal English communication skills, with experience influencing senior stakeholders through executive presentations, reporting, and strategic communications.

Preferred Qualifications

- Creative, outside-the-box thinker and strategist

- A team player and collaborator, strong relationship-building and leadership skills

- Versatile and dedicated to efficient productivity

- Passion for TikTok marketing, and up for the challenge of building something from the ground up

- Ability to thrive in a rapid, agile, and ambiguous growth environment

We are looking for a Housekeeping Operations Manager. You will play a pivotal role in overseeing and coordinating housekeeping operations, ensuring high standards of cleanliness, hygiene, and presentation across all areas. If you are a highly organized and detail-oriented professional with a passion for maintaining excellence, we want you to be part of our growing team.

Job Responsibilities:

Learning and Development:

• Educate Housekeeping Associates in their respective roles.

• Train and develop Team Leaders/Supervisors.

• Schedule and conduct daily communication meetings with associates.

• Share feedback from traveler platform, and guest comments with associates, and take appropriate actions to address any issues immediately.
  

Projects:

• Monitor and ensure the ongoing implementation of a comprehensive preventive maintenance program throughout the hotel.

• Ensure the proper maintenance and upkeep of all equipment used in the Housekeeping Department.

• Ensure the completion of all work orders related to housekeeping.

• Conduct annual inventories of all housekeeping equipment.

• Assist in overseeing external contractors to ensure compliance with local policies and standards.
   

Service Standardization:

• Maintain high levels of guest service, ensuring timely and professional responses.

• Supervising the Rooms Operation Management System.

• Support and assign associates as needed to meet guest service demands.

• Ensure that uniforms for all associates are well-maintained, clean, and presentable at all times.

• Conduct regular inspections of work areas maintained by Housekeeping Associates.

• Propose action plans to achieve service excellence.

• Establish strong hygiene practices.
  

Job Requirements:

• Proven experience in a supervisory role within the Housekeeping Department; experience in a 5-star hotel is an advantage.

• Strong knowledge of cleaning techniques, procedures, and cleaning products.

• A diploma in Hotel Management or a related field is preferred.
  

Join our team and be part of an extraordinary journey to provide the pinnacle of luxury and service to our valued guests.

Responsibilities：

• Develop and implement the company's product ASO (App Store Optimization) strategy. Responsible for creating and executing an integrated growth framework focused on enhancing app visibility and conversion rates, and improving search rankings in major app stores (e.g., App Store, Google Play). Analyze industry and competitor keywords to capture high-traffic search queries and consolidate the product's market competitiveness within its category.
• Improve user activity and recall rates based on user behavior data through diversified re-engagement mechanisms, such as precise push notifications, emails, and SMS. Formulate differentiated push strategies for various user segments to ensure precise matching of content and context, thereby enhancing user retention and satisfaction.
• Plan in-game activities that align with the product's brand identity and user interests, incorporating holiday themes and trending events to boost user engagement and in-game activity. Analyze and evaluate activity data (participation rates, conversion rates, etc.) to optimize future event designs.
• Establish and maintain user feedback channels, collecting player opinions and suggestions regarding product features and game experience. Categorize and analyze user feedback, extracting common issues to provide effective support for product iteration and optimization. Collaborate closely with Product and R&D teams to drive feature implementation and provide timely progress updates to users.
• Enhance player-product interaction through communities (e.g., Discord, Facebook, Reddit), building active user communities with a strong sense of belonging. Regularly host community events to strengthen player communication and loyalty, improving user retention and loyalty to the product. Monitor community dynamics to promptly identify player needs and potential issues, forming an effective user operations closed loop.

Qualifications：

• Experience: 2+ years of relevant work experience in the internet or gaming industry.
• ASO Knowledge: Familiarity with App Store/Google Play optimization strategies and operation rules; successful optimization case studies are a strong plus.
• Data Literacy: High data sensitivity, capable of identifying problems through data analysis and driving optimization solutions based on data insights.
• Collaboration Skills: Excellent user needs analysis capabilities and strong cross-functional collaboration skills to quickly drive initiatives to completion.
• Community/Social Media Management: Familiarity with social media or game community operations, with strong copywriting and event planning abilities.
• Attributes: Goal-oriented, strong execution ability, and adaptable to a fast-paced, iterative work rhythm.

We specialize in global casual games. As we undergo rapid business expansion, we have multiple openings available and are actively seeking top-tier talent across the industry!

At Crestar, we don’t just move air — we move ideas. As a leader in ceiling fan innovation and energy-efficient climate solutions, we’ve been helping homes and businesses stay comfortable, stylish, and sustainable for over 20 years.

We are looking for Operations Supervisor (Warehouse & Inventory) to join our Operations Team. The role involves inventory management, warehouse operations, continuous improvement and quality control tasks to support our business operations.

We value employee well-being with a range of wellness events, flexible working environments and conducive workspaces. We encourage employees’ contributions to reimagine comfort and sustainability in homes.

Job Scope:

Lead and supervise the Operations team: Provide training, daily guidance, and performance monitoring.

Oversee end-to-end warehouse operations: Arranging delivery routes and ensure orders are fulfilled accurately and delivered on time while maintaining service quality. Assist in deliveries as and when required.

Inventory Management: Maintain accurate inventory records, including receiving, storage, and tracking of products using inventory management systems. Perform regular cycle counts and reconcile inventory discrepancies.

Pack Goods for Delivery: Carefully and accurately pack products for outbound shipments, ensuring items are secure and protected during transit. Label packages with shipping information and handle necessary documentation. Tailor and enhance products with accessories as per the order specifications. Scan out the pick list and items to proceed with delivery.

Unload Containers: Safely and efficiently unload incoming shipments from trucks and containers. Inspect and verify received goods against packing lists or purchase orders. Optimize store space by strategically adjusting the placement of goods and their respective locations.

Check Return Goods: Accept and inspect returned products from customers, checking for defects, damages, or discrepancies. Process returns in accordance with company policies and guidelines. Scan in into inventory system after checked.

Customer Service: Assist walk-in customers, providing product information and guidance. Process sales transactions for spare parts, handle payments, and issue receipts.

Testing Faulty Parts: Evaluate and test faulty or damaged parts brought in by customers to determine the extent of repair or replacement needed. Communicate repair options and associated costs to customers.

Quality Control: Ensure that products are handled, stored, and packaged in compliance with quality standards and safety regulations. Report any product quality issues or safety concerns to supervisors.

Safety and Cleanliness: Maintain a safe and organized warehouse environment by following safety protocols and keeping work areas clean and clutter-free.

Documentation: Complete and maintain accurate records of shipping and receiving activities, including delivery confirmation and return documentation.

Team Collaboration: Collaborate with other warehouse team members and sales to achieve efficiency and meet shipping deadlines. Provide support during peak periods or staff shortages.

Continuous Improvement: Identify opportunities for process improvements and contribute to warehouse efficiency initiatives. Suggest enhancements to inventory management systems or workflows.

Job Requirements:

Possess Class 3 / 3A License, company van will be provided

Prior warehousing/inventory/logistics experience required

Basic computer skills

Attention to detail and follow procedures

Willing to learn new technologies and processes

Professional, respectful, and customer-oriented attitude

Working location: 1 Tampines North Drive 1, #04-18, T-Space, Singapore 528559 (near Courts,
Working hours: Mondays to Fridays (9am to 5.30pm), Alternate Saturdays (9am to 1pm)

Benefits:

Annual Wage Supplement (13th month)

Performance Bonus

14 days Annual Leave

Medical and Dental Benefits

Company Incentive Trips

On-the-job and External Training provided

Responsibilities

• Lead and supervise a team of Voyage Operations Specialists / Coordinators while independently managing daily voyage operations activities.
• Oversee vessel operations and ensure smooth execution of voyages in accordance with operational requirements and business objectives.
• Provide guidance, training, cross-training, and development support to team members.
• Coordinate closely with internal stakeholders, vessel owners, terminals, agents, charterers, and other external parties to ensure efficient vessel operations.
• Act as the primary operational point of contact for assigned vessels and provide support during operational issues when required.
• Monitor voyage performance, operational efficiency, and ensure timely communication of updates and operational changes.
• Support optimization of vessel utilization and operational processes to improve overall performance and service delivery.
• Assist in identifying process improvements, operational metrics, and system enhancements.
• Maintain strong understanding of marine operational risks and support compliance with operational and safety requirements.
• Provide backup support across different voyage operations functions when necessary.
• Utilize marine operating systems and related platforms for voyage planning, execution, and reporting.

Requirements

• Prior experience in marine operations, preferably within tanker, barge, or vessel operations.
• Strong understanding of marine transportation, logistics, dispatching, and voyage operations processes.
• Proven leadership and team management capabilities.
• Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.
• Ability to work collaboratively across departments and effectively manage stakeholders.
• Strong communication and interpersonal skills.
• Proficient in Microsoft Office applications and comfortable learning new operational systems.
• High attention to detail and problem-solving abilities.
• Bachelor’s degree or equivalent relevant industry experience is advantageous.
• Experience with marine operating systems such as IMOS or similar platforms will be an added advantage.