Key Responsibilities

• Operations: Coordinate daily shift coverage, oversee table turnover, and streamline processes to ensure seamless service.
• Team Leadership: Recruit, train, schedule, and evaluate staff. Handle team conflicts and maintain a positive workplace culture.
• Financial & Cost Control: Monitor daily sales, manage budgets, track inventory, and optimize expenses (such as food waste and labor costs).
• Customer Experience: Greet guests, handle feedback or complaints with conflict resolution, and proactively build patron loyalty.
• Compliance: Enforce food safety standards, health regulations, and operational policies

• Responsible for full set of accounts, including preparation of management accounts
• Ensure the timely closing of accounts and preparation of consolidation schedules
• Work with stakeholders in other finance functions and Finance Shared Services Centre to prepare financial reporting, tax reporting, statutory reporting and ad-hoc reporting for assigned entities
• Work closely with Finance Business Partners to monitor and manage cash flow, including intercompany loans and working capital requirements
• Support operations by liaising closely with line of businesses
• Support the internal and external audit processes.
• Preparation of tax computations and support in clarification of tax queries
• Review of bank & intercompany reconciliations and GST filing
• Preparation of statutory financial statements & XBRL filing
• Perform finance analysis which includes revenue and expense analysis at cost center level
• Perform compliance checks on internal processes
• Supervise and guide team members
• Other ad-hoc assignments including, but not limited to, system project assignments etc.

Job Requirements:

• Recognised degree in Accounting or equivalent professional qualification, preferably CA 4-6 years of relevant working experience, ideally with initial years in a Big 4 audit firm followed by commercial experience
• Conversant with Singapore Financial Reporting Standards (International) and other regulatory compliance requirements of listed companies
• Self-driven, meticulous, energetic, proactive, good team player, good interpersonal and communication skills, and a keen analytical mind
• Must be able and willing to accept intra-department or inter-division transfers/job rotations, and henceforth changes in work scope and responsibilities
• Proficient with MS Office applications and knowledge in SAP S4 Hana and One Stream consolidation system will be advantageous
• Application submission to include appraisals from existing and past employers
• Able to work independently and possess good communication skills
• Proficient in MS Office applications
• Knowledge of SAP S4, OneStream, and ticketing tools would be advantageous
• Must be able and willing to accept intra-department or inter-division transfers/job rotations, and henceforth changes in work scope and responsibilities

Job Description

We are seeking a dedicated and results-oriented Unit Manager to oversee daily operations, service delivery, team performance, and customer satisfaction within our food service operations. The successful candidate will be responsible for ensuring operational excellence, maintaining food safety and workplace safety standards, managing resources effectively, and supporting business growth initiatives.

Key Responsibilities

Operations Management

• Oversee the day-to-day operations of the assigned unit to ensure smooth and efficient service delivery.
• Ensure services are delivered in accordance with company standards, operational requirements, and client expectations.
• Plan, coordinate, and monitor operational activities to maintain service quality and consistency.
• Manage inventory levels, supplies, and operational resources to support business needs.
• Coordinate maintenance and upkeep of facilities, equipment, and work areas to ensure operational readiness.
• Identify operational challenges and implement appropriate solutions to improve efficiency and effectiveness.

Food Service & Quality Management

• Monitor food preparation, presentation, and service standards to ensure consistency and quality.
• Ensure compliance with food safety, hygiene, and sanitation requirements.
• Conduct regular checks on operational processes and implement corrective actions when necessary.
• Support menu planning, service enhancements, and operational improvements where required.
• Ensure proper storage, handling, and rotation of food products in accordance with company procedures.

People Management

• Supervise, guide, and support employees in the assigned unit.
• Conduct employee briefings and ensure team members understand their responsibilities and operational procedures.
• Monitor employee performance and provide coaching, training, and development opportunities.
• Foster a positive and inclusive work environment that promotes teamwork and collaboration.
• Ensure employees comply with workplace safety policies and operational standards.

Health, Safety & Compliance

• Ensure compliance with all applicable food safety, workplace safety, and regulatory requirements.
• Conduct regular workplace inspections and ensure corrective actions are implemented when necessary.
• Maintain accurate operational records and documentation as required.
• Promote a culture of safety, quality, and continuous improvement.

Business Performance

• Monitor operational costs and support initiatives to improve productivity and efficiency.
• Assist in implementing promotional activities, customer engagement initiatives, and service improvements.
• Support efforts to enhance customer satisfaction and operational performance.
• Prepare reports and provide updates on operational performance as required.

Job Requirements

• Diploma, Advanced Diploma, Degree, or equivalent qualification in any discipline.
• Experience in operations management, food services, hospitality, facilities management, retail operations, or a related field will be an advantage.
• Strong leadership, communication, and interpersonal skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Good problem-solving and organizational skills.
• Proficient in Microsoft Office applications and basic reporting tools.
• Ability to work independently as well as collaboratively within a team environment.
• Willingness to work according to operational requirements, including shifts, weekends, or public holidays where applicable.

Preferred Competencies

• Customer service orientation.
• Team leadership and people management skills.
• Operational planning and coordination.
• Quality and compliance management.
• Continuous improvement mindset.

We welcome applications from all suitably qualified candidates. Selection will be based on merit, skills, experience, and the ability to perform the job requirements.

Job Description

We are seeking a dedicated and results-oriented Unit Manager to oversee daily operations, service delivery, team performance, and customer satisfaction within our food service operations. The successful candidate will be responsible for ensuring operational excellence, maintaining food safety and workplace safety standards, managing resources effectively, and supporting business growth initiatives.

Key Responsibilities

Operations Management

• Oversee the day-to-day operations of the assigned unit to ensure smooth and efficient service delivery.
• Ensure services are delivered in accordance with company standards, operational requirements, and client expectations.
• Plan, coordinate, and monitor operational activities to maintain service quality and consistency.
• Manage inventory levels, supplies, and operational resources to support business needs.
• Coordinate maintenance and upkeep of facilities, equipment, and work areas to ensure operational readiness.
• Identify operational challenges and implement appropriate solutions to improve efficiency and effectiveness.

Food Service & Quality Management

• Monitor food preparation, presentation, and service standards to ensure consistency and quality.
• Ensure compliance with food safety, hygiene, and sanitation requirements.
• Conduct regular checks on operational processes and implement corrective actions when necessary.
• Support menu planning, service enhancements, and operational improvements where required.
• Ensure proper storage, handling, and rotation of food products in accordance with company procedures.

People Management

• Supervise, guide, and support employees in the assigned unit.
• Conduct employee briefings and ensure team members understand their responsibilities and operational procedures.
• Monitor employee performance and provide coaching, training, and development opportunities.
• Foster a positive and inclusive work environment that promotes teamwork and collaboration.
• Ensure employees comply with workplace safety policies and operational standards.

Health, Safety & Compliance

• Ensure compliance with all applicable food safety, workplace safety, and regulatory requirements.
• Conduct regular workplace inspections and ensure corrective actions are implemented when necessary.
• Maintain accurate operational records and documentation as required.
• Promote a culture of safety, quality, and continuous improvement.

Business Performance

• Monitor operational costs and support initiatives to improve productivity and efficiency.
• Assist in implementing promotional activities, customer engagement initiatives, and service improvements.
• Support efforts to enhance customer satisfaction and operational performance.
• Prepare reports and provide updates on operational performance as required.

Job Requirements

• Diploma, Advanced Diploma, Degree, or equivalent qualification in any discipline.
• Experience in operations management, food services, hospitality, facilities management, retail operations, or a related field will be an advantage.
• Strong leadership, communication, and interpersonal skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Good problem-solving and organizational skills.
• Proficient in Microsoft Office applications and basic reporting tools.
• Ability to work independently as well as collaboratively within a team environment.
• Willingness to work according to operational requirements, including shifts, weekends, or public holidays where applicable.

Preferred Competencies

• Customer service orientation.
• Team leadership and people management skills.
• Operational planning and coordination.
• Quality and compliance management.
• Continuous improvement mindset.

By submitting an application or your resume, you are deemed to have consented to Elitez Pte Ltd collecting, using and disclosing your personal data for the purposes stated in our privacy notice (www.elitez.asia/privacy-policy/). You acknowledge that you have read, understood, and agree with the terms in our privacy notice.

Contact Person : Lavaniea
EA License No.16C8004 | Registration: R24157849

Job Purpose

The successful incumbent will supports the Senior/Assistant Director (Programme) and Lead Case Manager in delivering and overseeing meaningful programmes for residents of the Halfway House. It ensuresthat all programmes are effectively implemented and aligned with the HalfwayHouse’s philosophy, mission, vision, and core values to support residents’rehabilitation and reintegration.

Major Duties and Responsibilities

• Support the delivery of rehabilitation and reintegration programmes, working with the Senior/AssistantDirector (Programme) and Lead Case Manager to ensure residents are meaningfully engaged throughout their stay at the Halfway House.
• Safeguard programme quality and integrity, monitoring delivery and participation to ensure programmes achieve their intended rehabilitative outcomes.
• Provide holistic case management, assessing residents’ needs and delivering timely information and referral to link residents and their families with appropriate services and community resources.
• Guide residents in key reintegration areas, including accommodation, conduct, and employment, through home visits (where applicable), job‑site visits, and regular follow‑ups with employers to monitor work performance.
• Facilitate group‑based correctional programmes, including psychology‑informed interventions for residents under the Community‑Based Programme (CBP).
• Plan and coordinate outreach activities and events, working with programme partners, service providers, and volunteers to support residents’ rehabilitation and community engagement.
• Ensure residents’ safety and well‑being during group activities, programmes, and events organised by the Halfway House.
• Monitor and evaluate residents’ progress, contributing to internal case discussions and attending case conferences with relevant SPS officers.
• Maintain accurate and up‑to‑date case records, ensuring all case files and documentation are completed in accordance with organisational and statutory requirements.
• Prepare timely reports and updates, including residents’ progress, attendance, and programme participation, for reporting and submission purposes.

Any Other Duties

Carry out any other duties as assigned by the Senior/AssistantDirector (Programme) or Lead Case Manager.

Job Requirements

• Recognised Degree in Social Sciences such as Social Work or Psychology, or other related disciplines.
• Preferably at least three (3) years of working experience, preferably in the social service sector.
• Team player with good interpersonal, oral and written communication skills.
• Counselling related certification would be an advantage.
• Proficient in Microsoft Office applications.
• Able to multi-task, work independently and as a team player.
• Have passion in the helping profession.
• Level-headed and able to work with varying resident profiles
• Keen learner who is willing to work beyond boundaries.

• Oversee and ensure timely responses to customer emails and calls.
• Review and approve pricing enquiries, ensuring competitive and accurate quotations.
• Maintain close communication with customers regarding quotations, order progress, and production status.
• Monitor, analyze, and manage customer information to support strategic sales planning and decision-making.
• Lead and support sales coordination activities, including pricing strategies, contract administration, and workflow optimization.
• Provide guidance to the sales team and ensure alignment with company objectives and service standards.
• Other ad-hoc duties may be assigned from time to time by management.
• Possess Electrical and Mechanical technical knowledge and able to read specifications requirements

Project Manager / Business Development (Retail Visual Display)

About Us

Y Concept Pte Ltd is a Pan-Asian retail visual display agency delivering end-to-end brand solutions across retail environments. Our expertise includes brand image planning, store display, shop fitting, boutique decoration, window displays, POSM production, exhibitions, roadshows, event support, and retail activation solutions.

We work with regional and international brands to bring creative retail concepts to life through seamless project execution, production coordination, and strategic client partnerships.

Job Summary

We are looking for a highly driven and hands-on Project Manager / Business Development professional to manage client projects from concept to execution while also supporting business growth.

This role requires someone who can confidently manage multiple cross-border retail display projects, coordinate with clients, factories, suppliers, and logistics teams, while also nurturing existing client relationships and identifying new business opportunities.

The ideal candidate is proactive, commercially aware, highly organised, solutions-driven, and comfortable working in a fast-paced environment where deadlines are tight and responsiveness matters.

Key Responsibilities

Project Management & Execution

• Manage multiple retail visual display, POSM, shop fitting, event, and branding projects from project kickoff through production, shipment, and final delivery
• Track project timelines, deliverables, approvals, and milestones to ensure projects remain on schedule
• Coordinate closely with design, production, sourcing, logistics, and external partners to ensure seamless execution
• Review drawings, technical specifications, materials, and production requirements for feasibility and accuracy
• Manage sample development, approvals, and revisions with clients and internal teams
• Proactively identify project risks, delays, and bottlenecks, and implement practical solutions quickly
• Prepare and provide clear project status updates to management, highlighting risks, timelines, and action plans
• Arrange meetings, prepare meeting notes, and follow up on action items to ensure accountability
• Support urgent requests, last-minute changes, and crisis management professionally

Client Servicing / Account Management

• Serve as the main point of contact for existing clients, maintaining strong and professional working relationships
• Understand client brand requirements, campaign objectives, and operational expectations
• Respond promptly to client enquiries, project updates, and operational matters
• Ensure client expectations are managed clearly throughout project execution
• Deliver a high standard of service to encourage repeat business and long-term partnerships

Business Development

• Identify opportunities to grow existing client accounts through upselling and cross-selling relevant solutions
• Proactively source and pursue new business opportunities to support company growth
• Attend client meetings, presentations, site visits, and networking opportunities where required
• Prepare quotations, proposals, project presentations, and commercial submissions
• Monitor market trends, retail innovations, and competitor activities to identify business opportunities
• Build and maintain a healthy pipeline of prospective clients and projects

Logistics & Documentation

• Coordinate shipment arrangements between factories, freight forwarders, logistics providers, and clients
• Monitor shipment progress and proactively resolve delivery or customs-related issues
• Prepare and maintain project documentation including:Commercial invoices and packing lists (CIPL)Shipping documentsProject trackersInventory recordsDrawings and technical filesQuotations and client correspondence
• Ensure all documentation is organised, accurate, and audit-ready

Quality & Operational Support

• Coordinate quality checks, production inspections, and pre-shipment verification where required
• Ensure deliverables meet client expectations, technical requirements, and brand standards
• Support installation planning, deployment coordination, and site readiness where applicable
• Work closely with suppliers and vendors to maintain quality, reliability, and delivery standards

Requirements

• Minimum 3–5 years of relevant experience in project management, retail visual merchandising, POSM, shop fitting, exhibitions, branding, or related industries
• Strong project coordination and execution skills with excellent organisational ability
• Commercial awareness with confidence in client servicing and business development
• Professional proficiency in written and spoken English
• Proficiency in Chinese (written and spoken) to support bilingual communication with suppliers and documentation
• Strong communication and interpersonal skills
• Ability to manage multiple deadlines under pressure with a calm and solutions-oriented approach
• High attention to detail and strong sense of ownership
• Proficiency in Microsoft Office / Google Workspace, especially Excel
• Experience handling shipping documentation and international logistics is highly preferred
• Familiarity with retail display production processes, materials, fabrication, and installation is an advantage

Personal Attributes

We are looking for someone who is:

• Proactive and self-motivated
• Resourceful and solutions-driven
• Commercially minded
• Highly responsive and dependable
• Comfortable working in a fast-moving environment
• Able to take initiative with minimal supervision
• Professional in communication and presentation

• Category Management
  • Provides cross-functional team leadership within assigned category(ies); leads cross-functional category team meetings
• Collaborates with manager and cross-functional peers to create long-term supplier strategies and roadmaps. Engages with internal stakeholders to develop and influence category strategy that aligns with long-term business objectives.
• Co-leads direct procurement supplier selection process with collaboration from Supplier Engineering and guidance from manager. Leverages knowledge of strategic sourcing practices to identify a core supply base able to offer lowest total cost of ownership and high-quality product while identifying value improvement opportunities.
• Collaborates with manager to align production supplier requirements and sourcing strategies with those of new product development (NPI) for designated suppliers/categories to ensure uninterrupted material availability, alignment of risk, and cost goals with long term vision for the category / business
• Prioritizes category team projects in collaboration with manager and ensures team goals and objectives are achieved
• Leverages knowledge of commodity trends to propose strategies and educate stakeholders
• Develops and presents category strategy review

• Supplier Performance Management
• Leads supplier scorecarding and supplier business reviews for assigned suppliers
• Proactively collaborates with supply base and procurement team to understand and communicate demand changes and minimize excess inventory or material shortages
• Leads continuous improvement efforts needed with suppliers
• Escalates issues with supplier executive leadership with support and guidance of manager

• Risk and Capacity Management

• Develops mitigation plans and programs for assigned suppliers and critical sub-tier suppliers; collaborates with manager and cross-functional peers to drive implementation
• Leads capacity assessments for assigned suppliers and critical sub-tier suppliers; anticipates long-term risks and installs proactive mitigations
• May serve as project manager for key supplier capacity or risk mitigation initiatives
• Leverages problem solving skills and develops counter-measures to implement long-term solutions to identified problems

• Contract and Cost Management

• Establishes contractual agreements with suppliers and amendments to existing agreements
• Negotiates long-term volume pricing, risk mitigation, and capacity agreements with key suppliers to support Intuitive’s volume growth
• Reviews, administers, and manages long-term purchase order and delivery commitments to designated suppliers as necessary to support production and/or sales requirements within the business
• Leads identification and implementation of cost reduction ideas to achieve year-over-year cost goals within assigned category(ies)

• Operational Management

• Supports plant purchasing by leading negotiations with suppliers to adopt and implement lean sourcing principles to enable 100% material availability and optimization of on-hand inventory levels
• Embraces continuous improvement techniques to drive toward attainment of key purchasing metrics (supplier on-time delivery, quality, risk management, inventory velocity, and cost reduction)
• May lead change management/change order implementation for complex projects
• Supports master data integrity for suppliers and parts

Production Manager

We are seeking a Production Manager to lead and oversee daily manufacturing operations, ensuring production targets, quality standards, and delivery commitments are achieved safely and efficiently. The role will be responsible for managing production resources, driving operational improvements, and coordinating with cross-functional teams to support business objectives.

Key Responsibilities

• Manage daily production operations to ensure output, quality, and delivery targets are achieved.
• Plan and allocate manpower, machines, and resources to maximise productivity and efficiency.
• Monitor production schedules and ensure timely completion of customer orders.
• Work closely with Planning, Engineering, Quality, and Maintenance teams to resolve production issues and minimise downtime.
• Drive continuous improvement initiatives to enhance productivity, reduce waste, and improve overall equipment effectiveness (OEE).
• Monitor and control production costs, material usage, and scrap rates.
• Ensure compliance with quality standards, work instructions, and operating procedures.
• Lead, train, and develop production supervisors and operators to build a high-performing team.
• Maintain a safe and organised working environment in compliance with workplace safety requirements.
• Prepare and review production reports, performance metrics, and improvement plans.

Key Skills & Requirements

• Experience managing production operations within a manufacturing environment, preferably plastic injection molding.
• Strong knowledge of production planning, process optimisation, and manpower management.
• Familiarity with injection molding processes, troubleshooting, and production control.
• Good understanding of quality systems and continuous improvement methodologies.
• Strong leadership, communication, and problem-solving skills.
• Ability to work under pressure and manage multiple priorities in a fast-paced environment.

Plan, execute, monitor and control project as per contractual requirements.

· Liaison with the User, consultants & Authorities on project matters.

· Ensure smooth implementation of work progress so project can be completed on time, within budget and meet contractual & safety standards.

· Manage suppliers and sub-contractors to ensure compliance in terms schedule and cost.

· Monitor construction productivity and provide recommendations for improvement to works.

· Preparation of site progress report and necessary documentation.

· Ensure that all project documentation including emails exchanges are maintained properly.

· Report to top management periodically on status/progress of the project.

· Any other duties assigned by management.

Requirements

- Degree or diploma in Building, Construction Management, Civil Engineering or equivalent.

- Minimum 10 Years Experience in similar capacity. (Preferred Term Contract Experience).

- Able to work independently and lead project team.

- Proficient in Microsoft Project and other Microsoft office software.

Technical Skills

• Strong organizational, communication, and leadership skills.

• Ability to work under pressure and meet tight deadlines.

• Attention to detail and problem-solving abilities.

We are looking to hire a motivated and team player to join our family as Cafe Supervisor.

Job scope includes (and is not limited to):

- in charge of stock take and ordering

- training of new servers

- oversee day-to-day cafe operation

- table service; manage complaints

- cashiering

- oversee cleanliness and order of cafe

- preparation of coffee, other beverages and desserts

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- Flexible timing, available to work weekends

- Shift work available

- Meals provided

- Cafe is 8 mins walk from Farrer Park MRT, Lavender MRT, Jalan Besar MRT stations.

About Our Company

YY Group Holding is a global conglomerate with a strong track record of innovation and growth. Established in Singapore in 2010, YY Group Holding Limited has since become a leader in its industry, setting benchmarks in service delivery and operational excellence.

We are a data and technology-driven enterprise specialising in on-demand job matching and integrated facilities management services through our subsidiaries. Our innovative approach leverages advanced technology to deliver efficient, effective, and customised solutions for our clients.

As part of our continued business expansion, we are seeking a passionate and driven Recruitment Manager to support our growing workforce needs and strengthen our talent acquisition capabilities across the Group.

The Recruitment Manager is responsible for overseeing the full spectrum of recruitment and talent acquisition activities, including internships, grants administration, and workforce planning across multiple business entities.

This role ensures timely hiring to meet business needs, supports work pass administration, and managing employee engagement & relations, HR policy development, bursary.

Responsibilities

Talent Acquisition

• Lead and manage end-to-end recruitment processes, including manpower planning, job postings, sourcing, screening, interviewing, selection, and onboarding/offboarding coordination.
• Partner with hiring managers to understand staffing needs and provide recruitment strategies aligned with business objectives.
• Develop and maintain talent pipelines through job portals, career fairs, educational institutions, and professional networks.
• Manage and strengthen employer branding initiatives to enhance the Company’s talent attraction and market presence.
• Monitor recruitment metrics and continuously improve hiring efficiency, quality, and candidate experience.

Internship Programmes

• Oversee internship programmes, including coordination with educational institutions, internship recruitment, onboarding, and programme tracking.
• Manage internship grants and ensure compliance with government grant requirements and submission processes.

Grants Administration

• Manage and administer government-related grants and funding schemes relevant to recruitment, training, and workforce development.
• Ensure compliance with grant requirements, proper documentation, timely submissions, and audit readiness.
• Liaise with relevant government agencies and internal stakeholders to maximise funding opportunities.
• Track grant utilisation and prepare reports for management review.

Performance Management

• Support and coordinate the organisation’s performance management cycle, including goal setting, mid-year reviews, and annual appraisals.
• Guide managers on performance evaluation standards and documentation.
• Track performance outcomes and identify development or improvement plans where necessary.
• Support implementation of performance improvement plans (PIPs) and provide HR advisory to managers.

Work Pass Administration

• Oversee and manage work pass applications, renewals, cancellations, and compliance in accordance with relevant employment regulations.
• Ensure proper documentation, timely submissions, and adherence to statutory requirements.

Employee Engagement & Relations

• Support and implement employee engagement initiatives, including employee programmes, recognition initiatives, and talent retention efforts.
• Administer employee bursary programmes, including eligibility assessment, documentation, and coordination.
• Manage and oversee employee grievance handling processes, ensuring concerns are addressed promptly, fairly, and confidentially.
• Assist in drafting, reviewing, updating and implementing HR policies, procedures, and guidelines to ensure compliance with employment laws and organisational requirements.

Team Leadership & Capability Development

• Lead and mentor HR team members in recruitment processes and HR administration.
• Ensure accurate record-keeping, proper documentation, and adherence to HR processes and timelines.
• Other ad-hoc duties as assigned.

Job Requirements

• Degree holder in Human Resources Management or Business Management or related discipline.
• Minimum 4 years of relevant HR experience, preferably with strong exposure to recruitment and talent acquisition.
• Prior experience in leading and managing a team for at least 2 years.
• Well versed with Singapore Employment Act and labour legislation.
• Strong interpersonal skills to work with key decision makers and various levels of employees.
• Familiar with work pass administration and employment regulations.
• Ability to work in a fast-paced and dynamic environment.
• Able to work under pressure and meet datelines.
• Hands-on individual with strong coordination skills.

The Operations Manager will lead the end-to-end operations of our healthcare centre, ensuring we achieve our operational KPIs and deliver service excellence. This role involves collaborating with internal stakeholders, leading diverse teams, and implementing initiatives that improve patient experience while ensuring regulatory compliance and operational efficiency.

Key Responsibilities:

• Lead end-to-end centre operations to achieve operational KPIs, service excellence, and business targets
• Partner with internal stakeholders to align operational goals and drive centre performance
• Lead and manage multidisciplinary teams across clinical, nursing, and administrative functions, including manpower planning and scheduling
• Enhance patient experience across all touchpoints, including improving service delivery, reducing waiting time, and managing feedback and complaints
• Lead continuous improvement initiatives to optimize service quality, operational efficiency, and turnaround time
• Ensure compliance with healthcare regulations, SOPs, infection control, and quality assurance standards
• Oversee inventory management, procurement, equipment maintenance, and overall centre readiness
• Support audits, accreditation processes, and staff onboarding and development

Requirements:

• Diploma or Degree in Business, Healthcare Administration, or related discipline, with relevant or equivalent experience preferred
• Prior supervisory or managerial experience is preferred
• Strong leadership, communication, and stakeholder management skills, with the ability to drive operations and service excellence

Introducing the Elice AI Education Strategy Team

The AI Education Strategy Team drives the global expansion of Elice LXP, our AI-powered learning platform, serving as both Tech Sales and Tech PM in the B2B space. We've established presence in Singapore, Thailand, and Bhutan, and built solid references by winning public sector contracts with organizations including Singapore's Ministry of Defence, Ministry of Education, Brunei, and Indonesia.This team goes beyond reselling—we analyze markets firsthand, identify and manage local partners, and localize products to meet regional requirements. We navigate each country's procurement systems, budget structures, and education policies to execute phased strategies from proposal development through PoC, pilot operations, and final contracts.Building on our Singapore success, we're expanding globally around key themes: AI Talent Development, AX (AI Transformation) Adoption, and Sovereign AI. Our proven Singapore model isn't just a success story—it's evolving into a replicable business framework and operational playbook applicable to other countries and domestic markets.Joining this team means designing and validating global B2B SaaS business models through the lens of Tech Sales and Tech PM. You'll negotiate with stakeholders across countries, manage multiple projects simultaneously, and generate market insights that shape product roadmaps. This role goes beyond sales—you'll help build 'Global Growth.'This team is ideal for those who want to understand country-specific policies, procurement structures, and talent development strategies, and leverage that knowledge to create scalable international business models.

엘리스 [Singapore] Project Manager는 어떤 역할을 하나요?

You'll design and develop curricula and educational content for AI Agents at the cutting-edge intersection of education and technology. You'll directly build AI-based learning experiences that lead the future of programming education and take on the key role of ensuring content quality for RAG (Retrieval-Augmented Generation) systems. Through close collaboration with pilot institutions, you'll identify real educational field needs and lead the entire process of implementing them into AI content. This is an excellent career growth opportunity to lead changes in the global EdTech market in a challenging and experimental environment where educational expertise merges with cutting-edge AI technology to create innovative learning solutions.

Responsibilities:

a) Direct all operational aspects including distribution operations, customer service, human resources, administration and sales;

b) Assess local market conditions and identify current and prospective sales opportunities;

c) Responsible to maintain the restaurant’s revenue, profitability and quality goals.

d) Locate areas of improvement and propose corrective actions that meet challenges and leverage growth opportunities;

e) Manage restaurant relationships while building towards business goals;

f) Adhere to high ethical standards, and comply with all regulations/ application laws;

g) Work with internal team to ensure we are delivering top service in all areas of the business;

h) Stay abreast of competing markets and provide reports on market movement and penetration promoting and marketing the branch and its product;

i) Meeting with customers and resolving any problems or complaints;

j) Monitoring sales targets;

k) Reporting to regional manager;

l) Any other ad-hoc tasks.