Total 4,347 management trainee job vacancies in Hong Kong

Restaurant Operations

• Assist in the daily operations of the restaurant to ensure smooth and efficient service.
• Ensure compliance with food hygiene, safety, and sanitation standards.
• Monitor food quality, service standards, and customer satisfaction.
• Support opening and closing procedures of the outlet.

Customer Service

• Deliver excellent customer service and handle customer inquiries and feedback professionally.
• Resolve customer complaints promptly and effectively.
• Build positive relationships with customers to enhance dining experiences.

Team Management

• Assist in supervising service and kitchen staff.
• Support staff scheduling, attendance tracking, and manpower planning.
• Participate in staff onboarding, training, and performance coaching.
• Promote teamwork and maintain a positive working environment.

Inventory & Cost Control

• Monitor inventory levels and assist in stock ordering.
• Conduct stock counts and inventory reconciliation.
• Minimize wastage and support food cost control initiatives.

Business Performance

• Support outlet managers in achieving sales and operational targets.
• Analyze sales performance and prepare operational reports.
• Identify opportunities to improve productivity and profitability.

Management Development

• Participate in structured training programs and cross-functional rotations.
• Learn leadership, operational management, and business planning skills.
• Undertake special projects assigned by management.

Responsibilities

• Provide quality Management and Administrative support
• Oversee an efficient and effective day to day operations of the branch or outlet
• Coach and develop colleagues to ensure standards are being maintained
• Assist in the development strategy plans
• Assist Managers complete daily tasks (implementing new policies)
• Understand each department's daily processes and goals
• Participate in company's strategic planning
• Assist Manager in evaluating performance (writing reports and data)
• Monitor and manage customer complaints, ensure satisfaction and administer efficient follow up for same to receive feedback
• Implement and Improve customers retention measures
• Attract customers by answering product and service questions
• Ensuring a clean and safe working environment

Qualifications & Requirements

• Bachelor’s Degree in any field
• Strong verbal and written communication skills
• Customer-Oriented or Passionate about serving customers
• Knowledge or experience in management or relevant similar field is a plus

ob Description

• Assist in managing daily restaurant/cafe operations, including staff scheduling, inventory control, and workflow supervision.
• Hand on doing front-of-house and back-of-house operations to ensure compliance with food safety and hygiene standards.
• Help develop and implement sales strategies to increase revenue and customer retention.
• Support promotional campaigns, special events, and upselling initiatives.
• Train, guide, and motivate staff to improve team performance and service quality.
• Handle customer complaints and special requests professionally to maintain high customer satisfaction.
• Maintain high service standards and ensure a positive customer experience.
• Conduct regular staff briefings to align team performance with service goals.
• Prepare operational reports and analyze data to support managerial decision-making.
• Maintain proper documentation of procedures, inventory, and staff records.

Requirements

• Experience in the F&B industry; management or leadership experience is a plus.
• Proficient in restaurant/cafe management systems and office software.
• Strong leadership, problem-solving, and communication skills.
• Customer-focused with strong attention to service quality.
• Ability to handle high-pressure situations and multitask effectively.
• Flexible to work shifts, including weekends, and public holidays.
• Diploma/Degree holder (min)

Compensation & Benefits

• Annual Increment
• Performance Incentive Bonus
• Career Progression

For quick reply, please contact me at +65 85878287

Registration Number: R21100938 (Tan Jie Bei)

EA Licence No: 22C1301 (Unisearch Services Pte Ltd)

Job Responsibilities including but not limited to:

• Gain deep and thorough knowledge of the company’s food or beverage operation by rotating on each position
• Maximizing sales and profitability of outlets
• Progressively master the skills to run restaurant operations.
• Responsible for manpower scheduling, administrative matters, performance management and inventory control where necessary
• Ensure new employees are trained properly
• Follow up on the training progress of employees
• Ensure compliance in all areas, Company policies and procedures
• Uphold safety, hygiene and cleanliness as required by NEA regulations and company requirements
• Preparing of business reports and other ad-hoc duties
• Consistently monitor individual performance and progression with your superior and management
• Upon completion of all basic training, set new goals and objectives with the management for your progression in the company

Requirements:

• Passion for service
• Excellent and positive service attitude
• Candidate must be highly motivated, independent and able to multi-task
• Able to work shifts, on weekends and public holidays
• Possess positive attitude and initiative

We are looking for an ambitious Marketing Executive to help us increase our clients‘ Brand awareness and Customer base through the promotion of their products and services at our event sites in Singapore.

As a member of our Marketing team, you will have room to advance your career. Our candidates receive 1-on-1 coaching/mentorship, continuous training and career guidance, travel opportunities, leadership opportunities to coach newcomers and fast tracked career advancement/growth.

Responsibilities

1. Participate and ensure the successful execution of our events marketing campaigns
2. Promote our products or services to existing and potential customers
3. Work with the rest of the Marketing team to develop promotion strategies and oversee their implementation

Requirements

Background in Sales, Marketing, or similar roles is a plus

• Open minded and willingness to learn

• Good communication and presentation skills is a plus
• Candidates with no prior experience are welcome to apply

Job Type: Full-time

Key Responsibilities

1.         Operational Setup & System Optimization

·        Support the team and evaluate current operational workflows and implement new Standard Operating Procedures (SOPs) to improve efficiency and service quality.

·        Support the team and establish clear communication channels between the front-of-house (FOH) and back-of-house (BOH) teams.

·        Ensure all daily operations run smoothly, troubleshooting issues in real-time during peak dining hours.

·        Maintain a safe, clean, and welcoming environment, ensuring full compliance with local food safety and WSQ hygiene regulations.

2.         Supplier Optimization & Supply Chain Management

·        Supplier Sourcing & Auditing: Actively source, audit, and manage relationships with local and overseas food suppliers. Conduct regular vendor performance reviews to negotiate better pricing, favourable credit terms, and bulk-order rebate structures without compromising on ingredient quality.

·        Supply Chain Logistics: Streamline the end-to-end food supply chain, from PO generation to receiving. Establish optimized delivery schedules that align with kitchen prep times and avoid bottlenecks during peak hours.

·        Contingency Planning: Develop a robust network of secondary and backup suppliers for critical ingredients (e.g., fresh seafood, specialized Chinese dry goods, seasonal produce) to guarantee zero disruptions to the menu.

·        Inventory & Yield Management: Analyze consumption patterns to establish precise par levels and ordering schedules, actively minimizing food wastage and reducing holding costs.

·        Verification & Quality Control: Collaborate closely with the Management and Head Chef to oversee BOH inventory. Act as the designated authority to countersign, weigh, and verify all kitchen stock checks and incoming deliveries against purchase orders to prevent shrinkage and ensure exact specifications are met.

3.         Booking & Reservation Management

·        Manage all reservation platforms and direct bookings, strategically controlling inventory to maximize seating capacity and optimize table turnover.

·        Oversee VIP bookings, private dining room requests, and large group reservations, ensuring a seamless and personalized guest experience.

·        Implement effective waitlist strategies during peak hours to capture walk-in traffic and minimize wait times.

4.         Marketing, Promotions & Business Development

·        Propose, develop, and execute creative marketing and promotional tactics (e.g., festive Chinese New Year/Mid-Autumn menus, credit card tie-ups, loyalty programs, and targeted social media campaigns).

·        Collaborate with external partners, influencers, or PR agencies to enhance the restaurant's brand presence.

·        Evaluate the effectiveness of all marketing and promotional efforts, tracking ROI, redemption rates, and customer acquisition.

5.         Reporting & Financial Accountability

·        Prepare comprehensive daily, weekly, and monthly reports covering sales performance, labour costs, promotional ROI, and supply chain/inventory metrics.

·        Present actionable, data-driven insights and recommendations to ownership to drive continuous revenue growth and improve profitability.

6.         Team Building & Management

·        Support the team to recruit, onboard, and build a strong, cohesive FOH team.

·        Support, develop and execute comprehensive training programs covering service standards, Chinese cuisine and tea knowledge, and upselling techniques.

·        Support the team in planning and managing staff rosters efficiently, ensuring optimal coverage while adhering to Ministry of Manpower (MOM) labour regulations and budgets.

7.         Ad-Hoc Duties

·        Perform any other ad-hoc duties, projects, or responsibilities as assigned by the management team to support the overall success of the restaurant.

Requirements

• Diploma or Degree in Hospitality, Business, F&B Management, or related field preferred, from a recognized institution.

• Candidates with a valid Food Safety & Hygiene Certificate will have an added advantage.

• Passionate about the F&B industry and customer service.

• Strong communication and interpersonal skills.

• Able to work in a fast-paced environment

• Willing to commit to a 5.5-day work week, working on shifts, weekends, and public holidays.

• Positive attitude, responsible, and willing to learn.

• Team player with leadership potential.

• Willingness to rotate across different outlets or departments if required.

• At least 1 - 2 years of F&B experience in a Chinese restaurant is preferred.

Responsibilities:

• Gain deep and thorough knowledge of the company’s food or beverage operation by rotating on each position
• Maximizing sales and profitability of outlets
• Progressively master the skills to run restaurant operations.
• Responsible for manpower scheduling, administrative matters, performance management and inventory control where necessary
• Ensure new employees are trained properly
• Follow up on the training progress of employees
• Ensure compliance in all areas, Company policies and procedures
• Uphold safety, hygiene and cleanliness as required by NEA regulations and company requirements
• Preparing of business reports and other ad-hoc duties
• Consistently monitor individual performance and progression with your superior and management
• Upon completion of all basic training, set new goals and objectives with the management for your progression in the company

Requirements:

• Passion for service
• Excellent and positive service attitude
• Candidate must be highly motivated, independent and able to multi-task
• Able to work shifts, on weekends and public holidays
• Possess positive attitude and initiative

Company Overview

We are Franchisees of SUBWAY, operating restaurants with a focus on quality food, safety, and excellent customer service.

Job Summary

The Management Trainee assist the Manager to leads daily restaurant operations, ensuring food safety, staff performance, inventory control, and local marketing to drive sales and maintain high service standards.

Responsibilities

• Lead and direct restaurant staff to maintain food safety, product preparation, and cleanliness standards consistently
• Manage restaurant safety and security protocols to ensure a safe working environment
• Recruit, train, and develop staff to enhance team performance and service quality
• Oversee inventory management and money control systems, establishing schedules to optimize stock levels
• Initiate and execute local marketing efforts, including contacting prospective guests to promote sales growth
• Maintain accurate business records to support operational and financial tracking
• Operate computerized POS systems and cash registers efficiently to support daily transactions
• Perform operational tasks across all restaurant areas as needed to ensure smooth service delivery
• Manage physical demands of the role, including bending, standing, walking throughout the workday, and lifting up to 20 kg

Required competencies and certifications

• Ability to operate computerized POS systems and cash registers
• Physical capability to perform tasks requiring bending, standing, walking, and lifting up to 10 kg

Preferred competencies and qualifications

• Minimum 3 years of experience in restaurant operations
• Excellent communication skills to interact effectively with all team levels
• Computer literacy to support operational tasks

Responsibilities:

• Achieve the shop sales and objectives that are set by the company
• Accountable and responsible for the day-to-day effective and efficient operations of the shop
• Responsible and committed in training staff and building teamwork
• Possess strong product knowledge, selling skills and able to manage optimal stock level in the shop
• Coach and counsel the team members for optimal shop performance
• Assist superior by performing the duties and tasks that are assigned at any time

Requirements:

• Able to work during weekends and public holidays
• Proven sales results, superior people management skills and shop operations experience
• Strong in coaching and counselling of team
• A team builder and developer
• Constantly explore and groom individual potential to acquire the skills and knowledge needed in the job.

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