Total 3,531 it analyst job vacancies in Hong Kong

• 5 Work Days Per Week
• Current Office Near to Kaki Bukit MRT
• Will Relocate to Tai Seng MRT in August 2026
• Medical Benefits Provided
• Entitled to Yearly Bonus & Performance Bonus

We are open to hire Senior Desktop Support Engineer / IT Support Specialist / Assistant IT Manager (Desktop & Infrastructure) - Depends on Years of Experience (1 Headcount Only)

End User Support & IT Operations

• Provide Level 1 and Level 2 technical support for end users, including troubleshooting hardware, software, network, email, and system-related issues.
• Install, configure, test, and maintain employee workstations, laptops, mobile devices, telephones, printers, projectors, access control devices, and other I! peripherals.
• Maintain IT asset inventory, software licenses, standard desktop images, and conduct regular asset audits.

Microsoft 365 & User Lifecycle Management

• Manage Microsoft 365 environment, including setup, configuration, administration, and ongoing maintenance.
• Support employee onboarding and offboarding activities by coordinating with HR on account creation, access provisioning, equipment preparation, email setup, and account deactivation.
• Manage and maintain corporate email systems, Teams, OneDrive, and other Microsoft collaboration platforms.

SharePoint, Intranet & Collaboration Platforms

• Manage and maintain the company's SharePoint environment, corporate intranet, shared folders, and departmental collaboration sites.
• Support business users in document management, access control, workflow configuration, and collaboration platform enhancements.
• Ensure proper governance, permissions management, and data organization across collaboration platforms.

Network & Infrastructure Administration

• Monitor, maintain, and troubleshoot office network infrastructure, including switches, routers, firewalls, wireless access points, VPN solutions, and server room equipment.
• Perform regular network health checks, identify performance bottlenecks, and ensure network availability, stability, and security.

Vendor Management & IT Procurement

• Liaise with external vendors, service providers, and telecommunications partners (e.g., Singtel) for IT infrastructure, internet connectivity, maintenance services, and project implementations.
• Coordinate procurement, deployment, and lifecycle management of laptops, IT hardware, software licenses,

IT Projects

• Participate in IT infrastructure projects, system upgrades, and office expansion or relocation initiatives.
• Coordinate relocation of IT equipment, network infrastructure, server room facilities, internet services, and end-user devices.

Systems Administration & Process Improvement

• Maintain the daily operation of business systems, including email, file sharing, collaboration tools, and authentication platforms.
• Develop, review, and maintain operational procedures, technical documentation, user guides, and disaster recovery plans.
• Serve as the administrator for WeCom (Corporate Communication Platforms) & others

Stakeholder Management & Reporting

• Work closely with HR, Finance, Operations, and business departments to understand IT requirements and deliver suitable technology solutions.

Others:

• Any ad-hoc duties required as assigned by the manager

Job Description:

• Support the Project Manager and engineers to deliver projects on time, within scope and budget.
• Manage project documentation and subcontractor coordination.
• Perform system setup, database configuration, and resolve technical/design issues.
• Provide IT infrastructure support (Microsoft & Linux environments).
• Handle network switch configuration and network device design within scope.
• Execute installation, debugging, and troubleshooting of IT systems.
• Guide site engineers and conduct knowledge transfer.
• Oversee project teams and subcontractors; lead and present project meetings.
• Track and report progress, following up on software development and site works.

Job Requirements:

• Degree/Diploma in IT, Computer Science/Engineering, Project Management, or related field.
• Minimum 7 years of relevant system experience.
• Experience in project management or IT systems deployment.
• Proficient in networking, SQL, and Windows OS.
• Knowledge of cybersecurity, database management (SQL), vulnerability assessment, software development concepts, and access control systems (e.g. CCTV, card readers).

EA Reg No: 20C0312

Please email a copy of your detailed resume to qianyu@talentsis.com.sg for immediate processing.

Only shortlisted candidates will be notified.

Supports the day-to-day IT and cybersecurity operations for all PAP Town Councils and the coordinating office. Working closely with the appointed IT vendor, Town Council staff, and relevant external parties, this role focuses on operational coordination, issue tracking, and execution support, including assistance with IT and cybersecurity-related audit queries and inter-agency operational matters

• 5 Work Days Per Week
• Current Office Near to Kaki Bukit MRT
• Will Relocate to Tai Seng MRT in August 2026
• Medical Benefits Provided
• Entitled to Yearly Bonus & Performance Bonus

We are open to hire Senior Desktop Support Engineer / IT Support Specialist / Assistant IT Manager (Desktop & Infrastructure) - Depends on Years of Experience (1 Headcount Only)

End User Support & IT Operations

• Provide Level 1 and Level 2 technical support for end users, including troubleshooting hardware, software, network, email, and system-related issues.
• Install, configure, test, and maintain employee workstations, laptops, mobile devices, telephones, printers, projectors, access control devices, and other I! peripherals.
• Maintain IT asset inventory, software licenses, standard desktop images, and conduct regular asset audits.

Microsoft 365 & User Lifecycle Management

• Manage Microsoft 365 environment, including setup, configuration, administration, and ongoing maintenance.
• Support employee onboarding and offboarding activities by coordinating with HR on account creation, access provisioning, equipment preparation, email setup, and account deactivation.
• Manage and maintain corporate email systems, Teams, OneDrive, and other Microsoft collaboration platforms.

SharePoint, Intranet & Collaboration Platforms

• Manage and maintain the company's SharePoint environment, corporate intranet, shared folders, and departmental collaboration sites.
• Support business users in document management, access control, workflow configuration, and collaboration platform enhancements.
• Ensure proper governance, permissions management, and data organization across collaboration platforms.

Network & Infrastructure Administration

• Monitor, maintain, and troubleshoot office network infrastructure, including switches, routers, firewalls, wireless access points, VPN solutions, and server room equipment.
• Perform regular network health checks, identify performance bottlenecks, and ensure network availability, stability, and security.

Vendor Management & IT Procurement

• Liaise with external vendors, service providers, and telecommunications partners (e.g., Singtel) for IT infrastructure, internet connectivity, maintenance services, and project implementations.
• Coordinate procurement, deployment, and lifecycle management of laptops, IT hardware, software licenses,

IT Projects

• Participate in IT infrastructure projects, system upgrades, and office expansion or relocation initiatives.
• Coordinate relocation of IT equipment, network infrastructure, server room facilities, internet services, and end-user devices.

Systems Administration & Process Improvement

• Maintain the daily operation of business systems, including email, file sharing, collaboration tools, and authentication platforms.
• Develop, review, and maintain operational procedures, technical documentation, user guides, and disaster recovery plans.
• Serve as the administrator for WeCom (Corporate Communication Platforms) & others

Stakeholder Management & Reporting

• Work closely with HR, Finance, Operations, and business departments to understand IT requirements and deliver suitable technology solutions.

Others:

• Any ad-hoc duties required as assigned by the manager

As a Business Development / Sales Manager at Websparks, you will play a pivotal role in driving our market presence and achieving financial growth. You will build key customer relationships, identify business opportunities, negotiate and close business deals, and maintain extensive knowledge of current market conditions. You will lead persuasive approaches and pitches to convince potential clients to engage Websparks for their digital experiences work.

Roles & Responsibilities:

• Lead the preparation of compelling bid documents and proposals
• Research potential clients, existing and new markets, products, and services to identify new business opportunities
• Identify new business opportunities to grow revenue, diversify business streams and strengthen market position
• Collaborate with the Implementation Team to ensure seamless project handovers
• Perform any other duties as assigned by management

Requirements:

• Diploma/Degree in IT/Business or related fields
• Familiarity with current technologies/tools/platforms used in Web and App Development
• Proficient with Microsoft Office
• Experience in handling Public Sector accounts is an added advantage
• Familiarity with software development and project management is advantageous
• Excellent interpersonal and communication skills
• Strong client management and account servicing experience
• Independent, yet able to work effectively in a cross-team effort
• Self-motivated and capable of setting clear and meaningful goals

Why Join Us?:

• Be part of a dynamic and innovative team that values collaboration and professional growth
• Enjoy a supportive work environment with opportunities for career advancement
• Benefit from unique perks and a positive company culture

Call to Action: If you are passionate about driving business growth and want to be part of an innovative team, we want to hear from you! Apply now to join Websparks and make a significant impact on our success.

1.Provide First Call Resolution (FCR) technical support via phone and email. Ensure calls are answered and emails are responded in a timely manner.

2.Perform first level troubleshooting on all reported incidents and escalate incidents to 2nd level resolver groups as per work instructions.

3.Furnish and submit timely updates to customers on the status of outstanding issues within targeted Service Level

4.Maintain ownership of cases and follow-up on reported issues until closure and gather accurate and complete relevant information is recorded.

5.Manage customer expectations and notify Team Lead in the event of unusual surge in calls of a specific nature.

6.Handle initial classification/ prioritization of the incidents. Track the progress of resolution and provide regular updates for follow-up actions and incident status.

We are seeking an experienced Senior Account Manager to manage and grow a portfolio of accounts within the IT logistics sector. The successful candidate will be responsible for maintaining strong customer relationships, driving account growth, and ensuring commercial success across assigned accounts.

This role offers the opportunity to work closely with senior leadership, inherit an established portfolio of active accounts, and develop towards a future leadership position.

Key Responsibilities

• Manage assigned customer accounts and serve as the primary commercial contact.
• Build and maintain strong relationships with customers and key stakeholders.
• Oversee account pricing, contract management, service scope, and issue resolution.
• Onboard new customers and ensure smooth account transitions and implementation.
• Identify opportunities to grow existing accounts through service expansion and new business opportunities.
• Monitor account profitability, pricing, billing matters, and receivables.
• Work closely with Operations and Sales Operations teams to ensure successful service delivery.
• Prepare and maintain sales forecasts, pipeline updates, and account reports.
• Support continuous improvement initiatives and contribute to business growth.

Requirements

• Minimum 5 years of account management experience within freight forwarding, logistics, supply chain, or related industries.
• Strong customer relationship management and stakeholder engagement skills.
• Good commercial awareness with experience in pricing, margins, contracts, and negotiations.
• Strong organisational skills with the ability to manage multiple accounts effectively.
• Proficient in CRM systems and sales forecasting.
• Experience in IT logistics, Importer/Exporter of Record (IOR/EOR), or related value-added logistics services will be an advantage.
• Strong communication and interpersonal skills.

email- lucas.chang@swiftsearchglobal.com
whatsapp - 93392324

EA Personnel Name: Lucas Chang
EA Personnel No: R1874043
EA License No: 18C9495

Job Description

We are seeking a highly motivated and experienced IT Project Manager (Japanese Speaking) to support the delivery of strategic technology initiatives within the banking sector. The successful candidate will work closely with business stakeholders, project teams, infrastructure teams, vendors, and regional/global counterparts to ensure projects are delivered successfully within scope, timeline, and budget.

This role requires strong project coordination, stakeholder management, risk management, and communication skills, along with the ability to liaise effectively with Japanese-speaking stakeholders.

Key Responsibilities

Project Delivery Support

• Manage and support project delivery activities from initiation through to closure.

• Develop, maintain, and track project plans, schedules, milestones, and resource allocations.

• Ensure project deliverables meet business requirements, quality standards, budget, and timeline expectations.

• Prepare Steering Committee (SteCo) presentation materials and meeting documentation.

• Review meeting minutes and ensure follow-up actions are tracked to closure.

• Monitor project progress and provide regular status updates to stakeholders.

Project Governance & Methodology

• Ensure adherence to project governance frameworks, delivery methodologies, and control processes.

• Identify, assess, and manage project risks, issues, assumptions, and dependencies.

• Develop mitigation and contingency plans to address project challenges.

• Work closely with the Bank's Project Manager to align overall project plans across platform, infrastructure, system delivery, and release management teams.

• Ensure project deliverables are clearly defined, communicated, and understood by all stakeholders.

• Maintain project issue and risk registers, ensuring timely resolution and escalation when necessary.

• Provide accurate reporting on project progress, risks, issues, and dependencies.

Stakeholder Management

• Collaborate with internal and external stakeholders, including Bank Project Managers, Head Office teams, regional IT teams, vendors, and business users.

• Coordinate with Japanese-speaking stakeholders to facilitate project discussions, requirement clarification, and status reporting.

• Foster strong collaboration, transparency, accountability, and alignment across cross-functional teams.

• Escalate critical issues and concerns appropriately to ensure project success.

Additional Responsibilities

• Support other project-related activities assigned by the Project Manager.

• Participate in project planning, workshops, governance meetings, and operational discussions.

• Contribute to continuous improvement initiatives within project delivery processes.

Requirements

Education & Experience

• Bachelor's Degree in Information Technology, Computer Science, Engineering, Business, or a related discipline.

• Minimum 5 years of experience in IT Project Management, Project Coordination, or Technology Delivery.

• Experience supporting technology projects within the Banking or Financial Services industry is highly preferred.

• Experience working in regional or multinational project environments will be advantageous.

Technical & Functional Skills

• Strong understanding of project management methodologies and governance frameworks.

• Experience managing project schedules, risks, issues, dependencies, and stakeholder communications.

• Strong knowledge of system implementation, infrastructure, and technology delivery lifecycles.

• Proficiency in project reporting and presentation preparation for senior management and steering committees.

• Familiarity with project management tools such as Microsoft Project, JIRA, Confluence, or equivalent.

Language Requirements

• Proficiency in spoken and written Japanese is mandatory to communicate effectively with Japanese-speaking stakeholders and Head Office teams.

• Strong English communication skills, both written and verbal.

Responsibilities:

• Executed applications strategy and technology roadmap, aligning IT with business goals.
• Managed and optimized software systems for seamless integration, scalability, and sustainability.
• Leveraged emerging technologies to drive competitive advantage.
• Translated business requirements into technical specifications and tailored solutions.
• Collaborated with users and vendors, providing training and guidance for smooth adoption.
• Acted as primary contact for third-party application issues and project updates.
• Ensured compliance with organizational standards, ISO27001:2022, and supported after-hours operations.

Qualifications:

• Bachelor’s degree in Information Technology, Computer Science, Engineering, or related field.
• 10+ years of IT experience, including 5+ years in team leadership and management.
• 3+ years of experience in software system design, development, and maintenance.
• Strong expertise in software engineering, secure development, cloud computing, AI, and cybersecurity.
• Experienced in enterprise systems, digital transformation, emerging technologies, and enterprise applications (Education sector preferred).
• Proficient in databases, programming, server infrastructure, SQL Server, and SDLC processes.
• Skilled in leading IT support teams, prioritizing tasks, and managing multiple incidents concurrently.
• Detail-oriented, self-motivated, and adaptable, with strong communication, interpersonal, and organizational skills.
• Experienced in project management, analytical problem-solving, and maintaining composure under pressure.
• Certified in ITIL, PMP, and Microsoft technologies.

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

Wecruit Pte Ltd
EA License No: 20C0270
EA Personnel: Nyon Hock Sen (Aden)
EA Personnel Reg No: R24124070

• 1-year contract, renewable
• Hybrid work arrangement
• Government project

Key Responsibilities

• Perform threat modelling and establish threat profiles to identify, assess, and remediate application security risks.

• Review application architectures, APIs, and cloud environments to ensure compliance with security best practices.

• Conduct security testing using SAST tools such as Fortify-on-Demand, SonarQube, and similar solutions.

• Track, manage, and remediate security vulnerabilities through timely patching and mitigation activities.

• Work closely with development, DevOps, and infrastructure teams to integrate security controls into CI/CD pipelines.

• Conduct security awareness training and provide security advisory support to project teams.

• Ensure adherence to security standards and frameworks such as OWASP Top 10 and OWASP ASVS.

Requirements

• Minimum 4 years of experience in software development, application security, and/or cloud computing (AWS preferred).

• Strong understanding of web and mobile application security, API security, and related technologies (REST, SOAP, SSL/TLS).

• Experience in threat modelling and application security risk assessment.

• Familiarity with Agile development methodologies, DevOps practices, and CI/CD pipelines.

• Hands-on experience with security scanning tools such as Fortify-on-Demand, SonarQube, or equivalent.

• Good knowledge of security best practices and secure software development lifecycle (SSDLC).

• Strong analytical, troubleshooting, communication, and stakeholder management skills.

• Ability to work independently and collaboratively within cross-functional teams.

Preferred Qualifications

• Relevant certifications such as CISSP, OSCP, AWS Security Specialty, AWS DevOps Engineer, or equivalent.

• Experience working in Government environments.

• Experience with Government Commercial Cloud (GCC) environments.

Join a dynamic team where you'll play a key role in driving digital transformation initiatives, enhancing business processes, and supporting system implementations that create meaningful operational impact.

Key Responsibilities

• Partner with stakeholders across various business functions to gather, analyse, and document business requirements, workflows, and process improvement opportunities.
• Prepare comprehensive documentation including business process flows, user stories, functional specifications, user guides, and training materials.
• Support system configuration and administration activities, including access management, onboarding processes, and workflow setup.
• Develop, maintain, and optimise system reports and dashboards to support operational and business needs.
• Coordinate and facilitate discussions between business users and technical teams to ensure successful project delivery.
• Conduct Proof of Concept (POC) initiatives and evaluate digital solutions to enhance business efficiency.
• Support change management activities and user adoption of new systems and processes.
• Assist in the implementation and enhancement of government and enterprise technology platforms.

Requirements

• Diploma or Degree in Information Technology, Business Information Systems, or a related discipline.
• Relevant experience in business analysis, systems support, IT operations, or digital transformation projects.
• Strong analytical, problem-solving, and stakeholder management skills.
• Experience in requirements gathering, process mapping, system documentation, or reporting will be advantageous.
• Familiarity with enterprise systems, workflow solutions, or digital platforms is a plus.
• Able to work effectively with both technical and non-technical stakeholders.

Interested applicants, please send your updated resume to leonleong@recruitexpress.com.sg

Leon Leong De Cong
R1551708
Recruit Express Pte Ltd
EA License No. 99C4599

Responsibilities:

• Own your portfolio of IT vertical accounts end-to-end on the commercial side

• Receive new accounts from our business development team and onboard them properly

• Grow your accounts through lane expansion, new geographies and value-added scope-ups (IOR/EOR, ITAD). Identify and pursue opportunities within your book.

• Work closely with the SOE and operations teams on quotations and execution.

• Maintain visibility on revenue, pipeline conversion and expected workload

Requirements:

• Minimum 5 years in account management within freight forwarding, logistics or supply chain. Exposure to IT logistics, IOR/EOR or value-added services is a strong plus.

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

Please submit your updated resume in MS Words format by using the APPLY NOW BUTTON.

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

https://www.mci.com.sg/wp-content/uploads/2025/09/MCI-Job-Applicant-Data-Protection-Notice.pdf

**We regret to inform that only shortlisted candidates would be notified.

Lee Shi Le (Cheryl)
CEI Registration Number: R1434624
EA Licence No: 06C2859 (MCI Career Services Pte Ltd)

We are looking for a senior IT operations leader to manage large scale workplace and end user computing services within a managed services environment. This role is accountable for ensuring reliable, secure, and high performing IT support for end users, while progressively enhancing service delivery through AI driven insights, automation, and data led decision making.

The position oversees end to end workplace service delivery across service desk and onsite support, including people leadership, resource planning, asset governance, and professional services. A key objective is to modernize operations by embedding intelligent automation, predictive analytics, and virtual support capabilities to improve efficiency, user satisfaction, and operational outcomes.

Key Responsibilities

Workplace Service Delivery & Operations

• Lead and manage multiple workplace managed services engagements supporting large end user populations ranging from approximately 3,000 to 9,000 users.
• Oversee daily workplace operations across service desk and onsite support teams, ensuring contractual deliverables and service commitments are met.
• Apply operational expertise to design, enhance, and standardize workplace support processes.
• Take ownership of service performance, ensuring compliance with agreed service levels and operational targets.
• Serve as the primary escalation authority for high impact, complex, or urgent support incidents.

Incident Management & Service Improvement

• Coordinate resolution of critical incidents and complex service issues to minimize business disruption.
• Conduct root cause investigations and ensure structured communication of findings and remediation actions to customers.
• Lead detailed ticket analysis and service reviews to identify recurring issues and improvement opportunities.
• Implement corrective actions and preventative measures to improve service stability and support quality.

AI, Automation & Data Driven Operations

• Use AI enabled analytics to gain visibility into operational performance, incident trends, and service demand patterns.
• Drive the adoption of intelligent automation to streamline workflows, reduce manual effort, and improve first contact resolution.
• Shift operational delivery from reactive support to proactive and predictive service models using data insights.
• Support deployment of AI powered self-service and virtual assistance solutions to enhance end user experience and reduce support load.

Asset, Resource & Cost Management

• Govern asset management practices across large volumes of endpoint devices, including lifecycle management and inventory accuracy.
• Manage workforce planning, scheduling, and resource utilization across workplace support teams.
• Optimize operational costs while maintaining service quality, including delivering year on year cost efficiency improvements of at least 5 percent.

Stakeholder Engagement & Governance

• Facilitate regular operational meetings with internal teams and customers, including weekly and monthly reviews.
• Prepare and deliver service performance reports to customers and internal stakeholders, including Fujitsu leadership.
• Build strong working relationships with customers to align service delivery with business expectations.
• Drive continuous service improvement initiatives through structured governance and performance tracking.

Qualifications

• Bachelor’s degree in Information Technology, Computer Science, or a related discipline.
• At least 10 years of experience in IT operations, with a minimum of 5 years in a people management or service leadership role.
• Proven experience managing large scale workplaces or end user computing environments.
• Demonstrated experience driving Digital Employee Experience initiatives and operational transformation.
• Strong analytical and critical thinking capabilities in an operational context.

Technical & Professional Competencies

• Solid hands-on knowledge of end user computing environments, including hardware, software, and network support.
• Strong understanding of IT service management principles and operational best practices.
• Excellent problem-solving capabilities with the ability to handle complex and high-pressure situations.
• Effective communication skills with the ability to translate technical issues into business relevant messages.
• Industry certifications such as ITIL, CompTIA A+, Microsoft 365, or Power BI are advantageous.

Preferred Experience

• Experience working with asset management frameworks covering device lifecycle, inventory control, and optimization.
• Exposure to automation platforms, intelligent workflows, and AI assisted operational tools.
• Experience using analytics to identify service trends, forecast demand, and support proactive IT operations.
• Familiarity with AI enabled self service solutions such as chatbots, virtual agents, or intelligent knowledge platforms.

Please send your detailed resume in MS Word format to resume@goldtecHRs.com with

• Education Level
• Working experiences
• Each employment background
• Reason for leaving each employment
• Last drawn salary
• Expected salary
• Date of availability

What You'll Do:

• Assess vulnerabilities and recommend or plan patch deployments.
• Coordinate with business, application and system teams on patch decisions and schedules.
• Install updates and patches for servers, applications, and systems.
• Validate patch stability and compatibility.
• Conduct periodic scans on air-gapped systems and cloud services, coordinate penetration tests and asset inventory mapping.
• Provide weekend support for emergency patches, critical deployments, or maintenance windows.
• Track and report KPIs/KRIs on vulnerability exposure, patch compliance, and SLA adherence.
• Develop and present dashboards and technical reports for the security council and senior management.
• Prepare documentation for Change Requests and Deviations.
• Coordinate security reviews, risk assessments, and audits; implement recommendations from auditors or the security council.
• Support VM Lead in facilitating remediation meetings with system owners and stakeholders.
• Automate system and network tasks using scripting tools (e.g., PowerShell).
• Implement and utilize automation tools for pre- and post-patching tasks.

What You'll Need:

• Bachelor’s degree in Cybersecurity, Computer Science, or related field.
• 5+ years’ experience in IT, OT, or network administration.
• Solid understanding of ISO 27001, risk assessment, network security, patch and vulnerability management.
• Strong troubleshooting skills for patching and firmware upgrades.
• Candidates are expected to fulfil one or more of the following areas. Experience in multiple areas is a plus:
• Operating Systems & Virtualization: Linux (RedHat preferred), Windows, vCenter, ESXi, Kubernetes.
• Database Management: MSSQL, Oracle, PostgreSQL.
• SAP Systems: Kernel, PO, support packages, SAP Notes.
• Application stacks: Java, .NET, Apache, nginx, IIS, Weblogic.
• Network Systems: Routers, switches, firewalls (ACI, Cisco, Arista, F5, Checkpoint, Palo Alto); network flows.
• VM Analyst: 3+ years in vulnerability management and 5+ years in analytics; skilled in dashboards and reporting (MS Excel, Co-Pilot, PowerBI).

Thank you for your interest in SP Group. You will be directed to our chatbot to complete the application after you click apply!

We regret to inform that only shortlisted candidates will be notified.

• Develop and maintain enterprise reporting solutions and business intelligence dashboards for insurance operations. 

• Analyze insurance data across policy, claims, underwriting, customer, finance, actuarial, and regulatory domains. 

• Design and deliver interactive dashboards, reports, and analytics solutions using Power BI, Microsoft Fabric, Qlik Sense/QlikView, and Tableau. 

• Work with business stakeholders to understand requirements and translate them into data-driven insights. 

• Develop KPI dashboards covering premium growth, loss ratio, claims performance, underwriting profitability, customer analytics, and operational metrics. 

• Build and optimize data models, reporting layers, and self-service analytics capabilities. 

• Work with Microsoft Fabric components including Lakehouse, Data Warehouse, One Lake, Dataflows Gen2, Semantic Models, Notebooks, and Pipelines. 

• Support data integration, data warehousing, ETL/ELT processes, data quality, reconciliation, and governance initiatives. 

• Collaborate with underwriting, claims, actuarial, finance, risk, compliance, and technology teams. 

• Minimum 3 years of experience in Data Analytics, Business Intelligence, or Reporting. 

• Hands-on experience in to BFSI domain  

• Strong experience with Power BI, Microsoft Fabric, Qlik Sense/QlikView, and Tableau. 

•  Strong SQL development skills with experience in query optimization. 

• Good understanding of Data Warehousing, Data Modeling, ETL/ELT, and Data Governance concepts. 

• Experience with Azure Data Services and cloud analytics platforms. 

• Knowledge of KPIs such as GWP, NWP, Loss Ratio, Combined Ratio, Claims Leakage, Claims Turnaround Time, and Customer Retention Metrics. 

• Experience with Python, Spark, Databricks, or Machine Learning will be an added advantage. 

• Relevant certifications in Power BI, Microsoft Fabric, Azure Data Engineering, Tableau, Qlik, or Insurance domain are preferred. 

.