Total 13 Manager fulfillment planner job vacancies in Hong Kong

At Funco, we create events that bring people together — from family days and carnivals to dinner events, community celebrations, corporate gatherings, and customised experiences that are designed to be fun, memorable, and well executed.

As we continue to grow, we are looking for an experienced Event Planner / Event Manager / Senior Event Manager to join our team.

This role is for someone who understands how events work — from the first client brief, to concept creation, proposal development, planning, coordination, and final execution on-site.

We are looking for a strong team player — someone who can be the “midfielder” in the team: connecting the client, creative direction, operations, suppliers, and internal team so that every project moves smoothly towards a successful goal.

What You’ll Be Involved In

* Managing client briefs, meetings, proposals, and account servicing

* Developing event concepts and ideas that are practical, creative, and client-focused

* Preparing proposals, costing support, timelines, and planning documents

* Coordinating with vendors, suppliers, designers, operations, and production teams

* Managing event schedules, deadlines, logistics, and on-site requirements

* Supporting sales conversations and identifying opportunities to grow accounts

* Understanding basic event technical needs, including audio, visual, lighting, staging, tentage, décor, environmental build-ups, and site flow

* Supporting event execution as a show producer, including pre-event show rundowns, on-site event cues, programme flow, team player to technical vendors and talents, as well as post-event evaluation

* Ensuring events are planned properly and delivered smoothly

What We’re Looking For

* Ideally 3 to 4 years or more of hands-on experience in event management, event sales, client servicing, or event operations

* Experience in family days, carnivals, corporate events, dinner events, community events, or agency-style event work will be an advantage

* Strong communication and coordination skills

* Able to manage clients professionally and understand their needs

* Comfortable with proposal writing, timelines, deadlines, and multi-tasking

* Organised, responsible, and able to follow through

* Creative, practical, and willing to learn continuously

* A team player who enjoys working in a fast-moving and fun environment

* Diploma/Degree in Events, Hospitality, Marketing, Communications, Business, or related fields will be preferred — but relevant industry experience matters most

Who This Role Is Best For

This role is best suited for someone who has already been in the events industry and is ready to contribute quickly.

We are looking for someone who can plug in, play fast, support the team, grow accounts, create ideas, and help Funco continue our expansion journey.

At Funco, we are not just in the business of rentals — we are building a stronger event experience company. We want people who enjoy creating joy, managing details, solving problems, and delivering events that clients and guests remember.

We value team players who bring the right gumption, creativity, and drive to create meaningful work and add value to the entire team. Good performance and strong contribution will be recognised and rewarded as we grow together.

If you are passionate about events, enjoy working with people, and want to be part of a growing company that believes in fun, creativity, and teamwork, we would love to hear from you.

Interested candidates may send their CV / portfolio to: admin@funco.com.sg

Or connect with us directly here on LinkedIn.

Join Funco — let’s create fun, meaningful, and memorable experiences together.

Job Responsibilities:

• Lead a team of planners and is responsible for reviewing demand forecasts and backlog, optimizing production output and meeting customer lead time and schedule

• Develop and maintain production plans aligned to customer demand, operational constraints, and business priorities.

• Ensure timely material availability to support production schedules and customer requirements.

• Work closely with Procurement, Suppliers, and Warehouse teams to manage lead times, shortages, and delivery risks.

• Partner with Manufacturing, Procurement, Engineering, Quality, Logistics, and Customer Operations to align planning priorities and execution readiness.

• Ensure production plans are realistic, achievable, and aligned with shop floor capacity and operational readiness.

• Manage order execution and delivery performance, ensuring accurate planning and commitment dates.

• Act as the primary planning interface for issue resolution, trade-off decisions, and change impact assessments.

• Strengthening planning processes, data quality, and system utilization to improve forecast accuracy, schedule stability, and supply reliability.

• Build a high-performing planning organization through capability development, performance management, and succession planning.

• Foster a culture of accountability, collaboration, and continuous improvement.

• Proactively identify supply chain risks (capacity constraints, material shortages, delays) and drive mitigation plans.

Job Requirements:

• Minimum of a Diploma in Supply Chain or a related field.

• Possess at least 5 years of relevant experience in supply chain or production planning, preferably 5 years of experience in semiconductor/manufacturing industries.

• Exhibit strong problem-solving skills, addressing challenges effectively.

• Proficient in Microsoft Excel and PowerPoint for data analysis and reporting.

• Knowledge of VB & Power BI tools is an added advantage.

• Show interest in process improvement, contributing to the enhancement of planning processes.

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format or please click on “Apply Now”.

We regret only shortlisted candidates will be notified.

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EA License No: 19C9950

EA Personnel: Lee Jun Siong (Johnson)

EA Personnel Reg No: R24120242

Vita Partners is Asia-Pacific’s largest pan-regional pure-play life science, innovation and R&D real estate platform, backed Australian headquartered multinational real estate company Lendlease and leading US private equity growth investor Warburg Pincus. The platform focuses on investing, acquiring, developing, constructing, managing, and operating real estate projects in fast-growing life sciences, innovation and R&D real estate markets in Asia-Pacific. The company operates within two main segments – a high-barrier-to-entry life sciences project construction management business and a specialized investment management business. Since the 2000s, the project construction management business has worked on over 200 projects in Asia-Pacific for more than 100 blue-chip life sciences and pharmaceutical companies, with many repeat clients. The investment management business currently manages ~SGD 2 billion of AUM on behalf of institutional investors, with strong aspirations for growth within the region.

Responsibilities

Cost Planning & Estimation

• Lead the Function: Drive and manage the overall cost planning function for the business.
• Lifecycle Estimates: Prepare, develop, and maintain robust cost plans across all project stages, including order-of-magnitude estimates, elemental cost plans, pre-tender budgets based on user requirements/design specifications, and post-contract cost reports.
• Tender Pricing: Generate accurate, well-substantiated cost estimates for commercial tenders, budget costing exercises, and tender proceedings across a broad range of life sciences and pharmaceutical project types.
• Commercial Benchmarking: Perform rigorous cost evaluations and benchmarking to validate contractor and subcontractor pricing, ensuring value for money and alignment with market rates.
• Procurement Support: Support the strategic appointment of contractors through thorough analysis of tender submissions, bid comparisons, and negotiation support. Advise on procurement strategies, contractual arrangements, and suggest tenderers alongside potential pre-qualification criteria.

Contract Administration & Cost Control

• Works Administration: Administer works in progress, ensuring strict compliance with engineering specifications, drawings, and contract documents.
• Financial Tracking: Develop construction-stage elemental cost plans, prepare project cash flow forecasts, and provide approximate estimates of future cost increases or variations.
• Progress Valuations: Value monthly work progress, assess construction compliance, and recommend appropriate interim payments for contractors and subcontractors.
• Reporting & Analytics: Provide ongoing commercial advice, monthly financial statements, and cost-to-complete analyses to maintain effective cost control during construction. Submit final cost statements and detailed cost analysis under the contract.
• Accounts & Closeout: Prepare interim and final statements of accounts, warranties, bonds, and collateral documentation. Settle final accounts with contractors/subcontractors and certify final payments.
• Dispute Resolution: Assist the project management team in dispute resolution, claims analysis, and arbitration/litigation support.

Design Change Management & Variation Control

• Change Evaluation: Lead the cost management of design development. Accurately identify, evaluate, and price design changes from initial concept and tender drawings through to final construction issue documents.
• Variation Governance: Maintain a structured variation register and ensure all scope changes or variations are captured, assessed, valued, and reported to the project management and client teams in a timely, transparent manner, accounting for material or labour fluctuations.
• Scope Optimisation: Provide proactive commercial advice during design development to minimise scope creep and optimise cost outcomes without compromising project quality or GMP compliance requirements.

Research, Analysis & Benchmarking

• Database Management: Conduct in-depth market research and analysis to develop, maintain, and continuously improve internal cost databases, unit rate libraries, and elemental cost benchmarks relevant to life sciences and pharmaceutical construction.
• Data Integration: Analyse survey data, engineering drawings, specifications, procurement records, and historical project data to inform and substantiate cost estimates.
• Commercial Intelligence: Provide cost intelligence insights to support business development, feasibility studies, and client advisory engagements.

Commercial Strategy & Value Engineering

• Value Engineering: Recommend, develop, and evaluate alternative cost options and value engineering opportunities across design, procurement, and construction phases. Balance cost reduction against technical and regulatory requirements.
• Tendering Strategy: Contribute to the development and implementation of commercial strategies for tendering, procurement, and contract award. This includes packaging strategies and market engagement plans.
• Risk Mitigation: Support risk identification and quantification, providing commercial input to project risk registers, risk management plans, and contingency strategies.

Reporting, Governance & Compliance

• Regulatory Compliance: Ensure all cost planning and administration activities comply with Vita's internal commercial governance frameworks, client requirements, and applicable regulatory standards for GMP-regulated facilities.
• Continuous Improvement: Provide input into the continuous improvement of Vita's commercial policies, processes, templates, and best-practice guidelines across the PCM division.
• Audit Trails: Maintain thorough and auditable records of all commercial decisions, assumptions, correspondence, and approvals throughout the project lifecycle.

Stakeholder Engagement & Collaboration

• Trusted Advisor: Build and maintain productive working relationships with clients, contractors, subcontractors, design consultants, and internal project teams, serving as a trusted commercial advisor throughout the project lifecycle.
• Consultant Management: Coordinate directly with external cost consultants and specialist advisors, managing deliverable quality, consistency, and alignment with Vita's commercial standards.
• Commercial Representation: Represent Vita's commercial interests in client-facing meetings, design reviews, tender interviews, and post-contract negotiations with professionalism and authority.
• Mentorship: Provide coaching, mentoring, and technical guidance to junior commercial team members, fostering a high-performance, knowledge-sharing culture within the PCM commercial function.

Knowledge, Skills & Experience

Educational & Professional Qualifications

• Degree: Degree-qualified in Quantity Surveying, Civil or Mechanical Engineering, or a closely related discipline.
• Professional Accreditation: Membership of, or active progress towards, a recognised professional body such as RICS (Royal Institution of Chartered Surveyors), AIQS (Australian Institute of Quantity Surveyors), or equivalent is strongly preferred.
• Postgraduate Education: Postgraduate qualifications in Construction Management, Project Management, or Engineering Economics are advantageous.

Work Experience

• 8 to 12 years of substantive, post-graduation experience in construction cost planning and estimation, with demonstrated progression in seniority and scope of responsibility. Candidates with relevant experience and advanced commercial leadership capability will be considered at the Cost Planning Manager (CPM) level.
• Proven experience independently managing cost planning across complex, multi-disciplinary, large-scale construction or fit-out projects from feasibility through to practical completion.
• Experience within the life sciences, pharmaceutical, biotechnology, or advanced manufacturing sectors is highly regarded. Candidates with GMP-regulated project exposure will be prioritized.
• Demonstrated proficiency in EPCM project delivery methodologies, including involvement across engineering, procurement, and construction management phases.

Technical Knowledge & Skills

• Construction Economics: Advanced knowledge of construction cost planning principles, elemental cost analysis, and construction economics as applied to complex industrial and specialized facilities.
• Multi-Disciplinary Engineering: Sound understanding of engineering disciplines relevant to life sciences projects, including mechanical, electrical, plumbing (MEP), process, civil, structural, and architectural works.
• Regulatory Knowledge: Familiarity with GMP regulatory frameworks and the implications for design, specification, procurement, and construction cost within cleanroom and pharmaceutical manufacturing environments.
• Document Interpretation: Demonstrated ability to read and interpret engineering drawings, specifications, schedules, and contract documentation across multiple design disciplines.
• Industry Software: Working proficiency with industry-standard estimating and cost management software and tools.

Our esteemed client in the Construction industry is seeking a Project Planner/ Assistant Planning Manager to join their dynamic team:

• Employment Type: Permanent
• Position: Project Planner/ Assistant Planning Manager
• Location: Woodlands (Transport provided from Admiralty MRT)
• Working Hours: 5.5 days, Office Hours
• Salary Package: Basic + Bonus

Job Responsibilities:

• Develop, maintain, and update comprehensive project plans, schedules, and timelines using industry-standard software.
• Monitor project progress against baselines, prepare regular performance reports, and present findings to senior management and stakeholders.
• Identify and assess the impact of project scope changes on timeline, budget, and resources.
• Proactively adjust and revise project plans and schedules to mitigate risks and address project variations.
• Collaborate closely with operations teams, clients, and other stakeholders to ensure seamless execution and alignment throughout the project lifecycle.
• Maintain meticulous documentation of all project events, variations, and issues to support contractual and obligations management.

Job Requirements:

• At least Bachelor’s Degree in Civil Engineering.
• Minimum of 5 years of experience in a project planning or scheduling role within the construction industry.
• High proficiency in project management software such as Primavera P6 and Microsoft Project.
• Able to start work immediately or in short notice.

Ready to apply? Here’s how:

• Click the APPLY button, or
• Email your resume (in MS Word or PDF format) to adelin@intuitrecruitment.com. Include the job title in your email subject line for prompt processing.

Only shortlisted candidates will be notified.

By submitting your application, you consent to the collection and use of your personal data under Personal Data Protection Act (PDPA).

Adelin Chong | EA Personnel Reg No.: R1875641

Intuit Recruitment Pte Ltd | EA License No.: 25C2793

Job Summary

Support the planning and design of clinical and non-clinical spaces for a major healthcare development. Work closely with stakeholders to translate user requirements into functional layouts and ensure alignment with operational and design standards.

Key Responsibilities

• Support space planning and layout development for clinical and non-clinical areas
• Review architectural drawings and ensure alignment with user requirements
• Coordinate with stakeholders to capture and translate planning needs
• Prepare presentations, reports, and meeting summaries
• Track planning decisions, changes, and project progress
• Liaise with consultants to resolve design issues and ensure smooth coordination
• Ensure compliance with design standards and regulatory requirements

Requirements

• Degree in Architecture or related built environment discipline
• Able to read and interpret architectural drawings
• No need experience , training provided

All qualified applicants, please click “ APPLY NOW”

Or you may send in your resume to:

Whatsapp: https://wa.me/+6597430026  

Email : kimlow@recruitexpress.com.sg

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Job Title: Logistics Officer / Production Planner (Keppel Distripark FTZ / Jurong PortFTZ)

Company: MKS EKSA WORLDWIDE Pte Ltd
Location: Keppel Distripark FTZ / Jurong Port FTZ, Singapore
Employment Type: Full-Time
Experience Required: Minimum 2 years in logistics coordination or production planning within port/FTZ environments

About the Role

We is looking for an experienced Logistics Officer / Production Planner to manage and coordinate our supply chain and port-side operations within Keppel Distripark and Jurong Port FTZ. The role requires close collaboration with freight forwarders, customs officers, and warehouse operators to ensure the efficient flow of goods, accurate documentation, and timely delivery schedules.

Key Responsibilities

·        Plan, schedule, and monitor logistics activities to ensure smooth coordination of import/export operations.

·        Liaise with shipping lines, freight forwarders, and FTZ authorities for cargo movement and clearance.

·        Prepare and verify shipping documentation (CIPL,BL, AWB, permits, etc.) to ensure compliance with customs and trade regulations.

·        Monitor production and dispatch schedules to align with warehouse and vessel timelines.

·        Track cargo status and ensure proper coordination between warehouse, transporters, and customer service teams.

·        Implement process improvements to optimise workflow, reduce lead times, and enhance efficiency.

·        Ensure data accuracy in warehouse management systems and maintain up-to-date shipment records.

·        Supervise loading/unloading operations and ensure safety and documentation standards are met.

Requirements

·        Diploma or Degree in Logistics, Supply Chain Management, or related field.

·        Minimum 2 years of experience in logistics coordination, production planning, or warehouse management.

·        Well-versed with operations and regulatory procedures in Keppel Distripark FTZ or Jurong Port FTZ.

·        Knowledge of shipping documentation, customs clearance, and port operations is essential.

·        Proficiency in logistics systems and MS Office applications.

·        Strong organisational, communication, and problem-solving skills.

·        Ability to work independently under tight deadlines in a fast-paced logistics environment.

Why a Logistics Officer / Production Planner is Vital in Port Operations

The logistics sector relies heavily on precise planning and coordination to handle large cargo volumes and meet tight vessel schedules. This role ensures operational efficiency and compliance within FTZ environments by:

·        Coordinating supply chain movements and production schedules to minimise vessel demurrage or warehouse congestion.

·        Ensuring accurate documentation and compliance with FTZ, customs, and port authority requirements.

·        Maintaining real-time communication between port operators, transporters, and internal departments.

·        Supporting digitalisation efforts through data accuracy and systems integration for smoother cargo tracking.

·        Enhancing operational efficiency and reliability at key logistics hubs such as Keppel Distripark and Jurong Port.

about the company
We are representing a leading multi-national logistics and supply chain provider with an extensive infrastructure across South East Asia.

You will spearhead the transformation of their service portfolio by building a comprehensive contract logistics and fulfilment division from the ground up, moving beyond traditional transport into integrated warehousing and value-added services.

about the job

• Strategic Expansion: Develop and execute a growth strategy for contract logistics, focusing on high-value B2B and e-commerce segments where integrated solutions create a competitive advantage.

• Product Development: Act as the lead architect for the contract logistics portfolio, designing and scaling modular warehousing and fulfilment offerings that meet diverse market demands.

• Commercial P&L Ownership: Drive the financial success of the business unit by managing the P&L, defining pricing models, and ensuring healthy margins across all deals.

• Cross-Functional Leadership: Collaborate with operations and finance teams to ensure that new logistics solutions are both operationally scalable and financially viable.

• Client Acquisition: Partner with sales teams to secure enterprise-level accounts through sophisticated solution-selling and the creation of compelling, high-impact proposals. 

skills and experience required

• Min. 8 years within the logistics industry, specifically focused on end-to-end contract logistics and fulfilment.
• A proven track record of piloting, testing, and successfully scaling commercial logistics products in a fast-paced environment.
• Deep knowledge of South East Asian markets, including local regulatory environments and infrastructure challenges.
• Strong ability to interpret P&L statements, manage ROI, and conduct complex financial modelling for large-scale deals.

To apply online please use the 'apply' function.

(EA: 94C3609/ R1985244)

General Information:  

Job Title: Manhattan Scale WMS Manager  

Location: Bangalore, India 

Job Type: Full-Time  

Reporting Line: COO of the company  

About Fulfillment IQ (FIQ):  

Fulfillment IQ is a supply chain engineering and transformation company that helps brands, retailers, and 3PLs design, build, and scale high-performance logistics operations.   

We work at the intersection of strategy, operations, and technology where we solve complex, real-world problems across warehouse design, automation, order management, transportation, and end-to-end supply chain execution.  

Our teams combine deep domain expertise with strong technical capability, delivering outcomes through consulting, systems implementation, and proprietary platforms that accelerate time-to-value and reduce delivery risk.  

If you enjoy working in complex environments, partnering closely with clients, and seeing your work make a tangible impact on how global commerce moves, this is the place where your skills and judgment truly come to life.  

Role Overview:  

The Manhattan SCALE WMS Manager will lead end-to-end SCALE WMS implementations across multiple sites and clients. This role requires deep expertise in Manhattan SCALE WMS and strong leadership skills to manage teams, coordinate with stakeholders, and ensure successful delivery of warehouse management solutions. 

You will serve as the subject matter expert on Manhattan SCALE WMS, overseeing design, configuration, and deployment while driving operational efficiency and continuous improvement. 

Key Responsibilities: 

• Lead SCALE WMS implementation projects across multiple warehouses and geographies. 

• Manage and mentor consultants/engineers working on SCALE WMS projects. 

• Oversee system configuration, design workshops, and solution architecture. 

• Collaborate with client leadership to translate business requirements into scalable technical solutions. 

• Ensure documentation standards (URS, SOPs, process flows, functional/technical specs, test scenarios). 

• Coordinate with external vendors for TMS, MHE, packing, and conveyor system integrations. 

• Drive user acceptance testing, training, and ongoing support. 

• Troubleshoot complex operational and technical issues across SCALE and integrated systems. 

• Champion continuous improvement initiatives to enhance efficiency, compliance, and scalability. 

• Act as the escalation point for critical WMS issues and coordinate with Manhattan Associates support teams. 

Required Skills & Experience: 

• 7–10 years of experience in Manhattan SCALE WMS implementations and support. 

• Proven track record of leading large-scale WMS projects in high-volume, multi-site operations. 

• Strong understanding of supply chain principles and warehouse management processes (inbound, outbound, inventory). 

• Expertise in PL/SQL, SSRS, and ERP integrations with SCALE. 

• Experience with automation, MHE, and new site rollouts. 

• Ability to lead cross-functional teams and provide front-line support to warehouse staff. 

• Strong troubleshooting skills for Manhattan WMS and LMS applications. 

• Excellent communication and stakeholder management skills. 

Preferred Qualifications: 

• 7–10 years of hands-on experience with Manhattan SCALE WMS implementations and support. 

• Proven track record of leading large-scale WMS projects in high-volume, multi-site operations. 

• Strong understanding of supply chain principles, warehouse processes (inbound, outbound, inventory), and automation/MHE integration. 

• Expertise in ERP integrations with SCALE, PL/SQL, SSRS, and troubleshooting complex WMS/LMS applications. 

• Excellent communication and stakeholder management skills, with the ability to mentor and lead cross-functional teams. 

What Success Looks Like in the First 90 Days: 

30 Days In 

• Gain a deep understanding of Fulfillment IQ’s workflows, warehouse layouts, and client systems. 

• Shadow engineers and consultants to learn SCALE WMS configurations, integrations, and operational flows. 

• Review existing documentation (URS, SOPs, process flows) and identify gaps. 

• Build strong relationships with cross-functional teams (engineering, product, operations, client stakeholders). 

• Deliver a gap analysis report highlighting current system strengths and improvement opportunities. 

60 Days In 

• Begin optimizing warehouse workflows and layouts for efficiency. 

• Participate in system design and configuration discussions, suggesting improvements to integrations and automation. 

• Analyse operational data and propose optimizations for inventory accuracy, inbound/outbound processes, and reporting. 

• Provide technical input during requirement gathering sessions with clients. 

• Deliver at least one process improvement initiative and actively contribute to SCALE WMS design/configuration. 

90 Days In 

• Lead small-scale implementation projects bridging engineering design with warehouse operations. 

• Implement measurable improvements in workflow efficiency, system accuracy, or reporting performance. 

• Act as a key contributor in requirement sessions, ensuring solutions are scalable and user-centric. 

• Present findings and improvements to leadership, backed by KPIs (efficiency gains, reduced errors, improved system adoption). 

• Establish yourself as the go-to subject matter expert for Manhattan SCALE WMS within Fulfillment IQ. 

Key Performance Indicators (KPIs): 

• System Accuracy & Data Integrity 

• Operational Efficiency & Workflow Optimization 

• Compliance & Audit Readiness 

• User Support & Training Effectiveness 

• Continuous Improvement & Innovation 

Why You’ll Love Working Here: 

At Fulfillment IQ, we don’t just build supply chain solutions—we build careers, friendships, and unforgettable experiences. As an equal opportunity employer, we celebrate diversity and are committed to creating an inclusive environment for all team members. 

Here’s what makes working with us a rewarding experience: 

Work That Matters 

• Imagine being part of projects that reshape the supply chain industry and create real-world impact. Your work here won’t just meet expectations, it’ll set new ones. 

Career Growth That Matters 

• We’re serious about growth. 

• Whether it’s training, mentorship, or new challenges, we’ll help you go from good to exceptional. 

Flexibility to Thrive 

• Whether you prefer working remotely, in a hybrid setup, or on-site, we offer flexible options to help you balance work and life effectively. 

We Celebrate You 

• From work anniversaries to team achievements, we value your contributions and celebrate milestones with thoughtful rewards like vouchers and team events. 

A Collaborative Culture 

• Work alongside some of the brightest minds in the industry. Our supportive and inclusive culture ensures every voice is heard, and every team member feels valued. 

 
Perks you’ll appreciate: 

• Employee Health: In addition to the statutory Employees' State Insurance (ESI), we provide a comprehensive private health insurance plan for you and your family.  

• Time Off: Our time-off policy includes statutory leave entitlements like earned leave and casual leave, as well as sick leave and public holidays.  

• Retirement: We provide retirement savings through mandatory contributions to the Employees' Provident Fund (EPF), in addition to other company-offered plans.  

• Professional Growth: We provide a dedicated learning and development budget to support your career growth.  

• Flexible Work: We offer flexible work schedules and remote work options.  

• Perks: We provide reimbursements for business travel, internet, and workstation expenses, as well as anniversary rewards and employee stock options (ESOP), where applicable  

• Community engagement: You can participate in team events and in-person organizational meetups.  

Life at Fulfillment IQ: 

Fulfillment IQ is a company that values its people, and we work together as a team while being a remote company. Fulfillment IQ is an equal opportunity for employer. We celebrate diversity and inclusivity and are committed to creating a culture of equitable opportunities for all employees. 

Learn More About Us: 

Website: fulfillmentiq.com 

LinkedIn: Fulfillment IQ 

Spotify: eCom Logistics Podcast Spotify 

YouTube: eCom Logistics Podcast YouTube 

Job responsibilities

1. Oversee daily order processing; to lead a team of order fulfilment officers to ensure all customers orders are processed and fulfilled in term of product quantity.
2. Monitor the inventory; a link to the purchasing department in order - planning to ensure that our warehouse has sufficient amount of products to meet customer needs.
3. Work closely with logistic team; a link to the delivery team to ensure that all delivery schedule is planned and executed by the end of the day in a timely manner.
4. To monitor the progress of order tracking; work closely with logistic to ensure speedy recovery for any failed delivery in term of product fulfilment or delivery timing.
5. Ensure the closure of all processed order; following and monitoring closely to ensure no outstanding invoice, credit note or job in progress beyond a targeted order completion day. All delivered invoice must be returned and filed properly.
6. Responding to customer issues/complaints; work with respective departments to ensure all customers’ complaints are addressed and resolved promptly and professionally.
7. Develop customer service policies and procedures; must be customer service focused to satisfy and resolve customer’s pain points.
8. Lead, train and motivate the order fulfilment team; to ensure company’s sales goal and high customer service level are achieved in productive and efficient manner.
9. Compile KPI reports on customer’s order fulfilment performance in term of meeting delivery timing requirement, items ordered, recovery activity and customer issues/complaints.
10. Meet P&L and departmental cost budgeting; optimize the staff productivity with high staff retention rate and maximum job output.

Requirements

• Bachelor degree in Supply Chain Management, Business Administration, Logistics Management, Operations Management, or equivalent experience.
• Demonstrated people leadership and an ability to navigate a diverse workforce whilst supporting colleagues to achieve goals and project deliverables.
• Confident oral and written communication, presentation, data analysis and computer skills required.
• Ability to interact and build effective relationships at all levels of the organization and across geographies and cultures is imperative.

About uParcel:
Founded in 2015 as Singapore’s first on-demand delivery company, uParcel prioritizes same-day delivery experiences through AI-driven optimization, clustering, and routing technologies. The company offers last-mile delivery, real-time tracking, API integrations with major e-commerce platforms, and integrated warehousing and inventory fulfillment services.

Role Overview

As a Product Manager – eCommerce Fulfillment & Deliveries, you'll spearhead the strategy and execution of uParcel’s warehouse fulfillment and delivery products. You'll bridge customer needs and operations, leverage platform integrations, and drive seamless, high-efficiency fulfillment and delivery solutions tailored to e-commerce clients.

Key Responsibilities

1. Product Strategy & Roadmapping

Define and maintain product roadmap for warehouse fulfillment and last-mile delivery services, including same-day, scheduled, and express options.

Lead discovery on real-time tracking, API features, and platform integrations, such as Shopify, Shopee, Lazada, TikTok Shop, and WooCommerce

2. Customer-Centric Product Design

Work with e-commerce merchants to understand pain points—from order management and inventory to delivery scheduling—and translate insights into feature enhancements.

Define and refine APIs that enable seamless order flow from merchants’ stores into uParcel’s IMS (Inventory Management System)

3. Cross-functional Collaboration

Collaborate with engineering on delivery algorithms, routing optimization (real-time pickup and clustering), and tracking interfaces

Partner with operations and warehouse teams to evolve storage, packing, and fulfillment, including cold-chain and temperature-controlled workflows

4. Data-Driven Performance Monitoring

Define success metrics: fulfillment speed, delivery reliability, tracking accuracy, integration uptime, and customer satisfaction.

Analyze performance and iterate to improve operational efficiency, reduce fulfillment time, or scale capacity.

5. Market & Competitive Insights

Stay current on logistics and e-commerce trends in Singapore and APAC, particularly same-day delivery innovations and emerging platform integrations.

About Us:

We are Singapore's premier wine, spirits, and beer supplier, prioritizing clients and employees. Our commitment to integrity, enjoyment, and teamwork drives us to excel. With a reputation for exceptional service, a diverse product range, and adaptability, we're dedicated to becoming the industry's top employer.

What We're Looking For:

The Demand Planner and Buyer will manage both demand planning and procurement activities within the organization. This role requires close collaboration with the management, sales, and logistics teams to ensure optimal product availability. The ideal candidate will utilize their analytical expertise to identify demand trends that drive business decisions. A background in FMCG and experience in demand planning and procurement processes will be highly advantageous.

By joining our team, you’ll have the chance to grow professionally and take on new challenges, helping you upgrade your expertise while contributing to the company’s success.

Responsibilities:

Demand Planning:

• Develop and maintain accurate demand forecasting models to predict future product needs.
• Analyze depletion reports to identify sales trends and generate product forecasts for procurement requirements.
• Work closely with management, sales, and logistics teams to ensure the timely availability of products.
• Continuously analyze data to identify trends and provide actionable recommendations for improvement.

Buyer:

• Manage daily procurement and requisition activities, including handling shipments, and coordinating with vendors, warehouses, and freight forwarders.
• Develop, implement, and regularly update standard operating procedures (SOPs) for procurement processes.
• Ensure all procurement activities adhere to company policies, procedures, and regulatory requirements.
• Oversee documentation for customs clearance, ensuring compliance with import/export laws and regulations.
• Review vendor backlogs regularly and proactively expedite deliveries to meet deadlines.
• Submit timely depletion reports to brand owners and relevant stakeholders.
• Develop and maintain strong, positive relationships with suppliers, negotiating terms, pricing, and delivery schedules.
• Evaluate supplier performance regularly, addressing any issues related to quality, delivery timelines, or service.
• Implement cost-saving strategies without compromising product quality or delivery timelines.
• Monitor inventory levels and lead times to prevent stockouts and overstocking, ensuring optimal stock availability.
• Maintain high-quality standards for procured goods, conducting regular quality checks and inspections on received shipments.

Qualifications and Skills:

• Ability to work autonomously, manage multiple tasks, and drive results with minimal supervision.
• Diploma or Degree in Supply Chain Management, Business Administration, or a related field.
• 2 to 3 years of experience in the FMCG industry, particularly in demand planning and procurement processes.
• Understanding of international trade regulations, customs procedures, and import/export documentation.
• Strong negotiation abilities, with excellent verbal and written communication skills.
• Detail-oriented with a capacity to analyze data and make informed decisions.
• Skilled in Microsoft Office Suite (Excel, Word, PowerPoint) and SAP.
• Knowledge of best practices and current trends in procurement and supply chain management.

1. Management: Develop, Enrich, and Nurture Human Capital

• Culture & Values: Embody and bring to life the Meaning, Values, and 8 human fundamentals within the team.

• Organizational Design: Define a targeted human organization adapted to the current and future guidelines of my zone.

• Talent Acquisition: Recruit and onboard complementary internal and external talent without compromising on our essential criteria.

• Leadership Development: Lead and implement our management plan to develop responsibility and autonomy to serve the creation of collective and individual value.

• Continuous Learning: Drive the continuous development of my teammates' current and future skills to support our sustainable performance.

• Compliance: Comply with and enforce legal and contractual obligations as well as the company's code of conduct.

• Compensation: Manage compensation in accordance with internal policy.

2. Build and Manage the Demand Strategy for My Area

• Strategic Writing: Develop and lead the writing of the demand strategy in line with the project plan for my zone.

• Stakeholder Alignment: Share and implement the demand strategy with all stakeholders involved.

• Operational Tactics: Support my team in translating the demand strategy into operational tactics for their perimeters.

• Macro Inputs: Give macro inputs to ZDP to define dispatch tactics for my scope.

3. Improve Demand Planning Excellence and Agility

• Supply Chain Oversight: Oversee supply chain milestones for my perimeter across all horizons. Understand and manage the added value of demand management within the sport's milestones.

• Horizontal Alignment: Organize the overall alignment of demand across each horizon with all stakeholders involved.

• Business Plan Validation: Validate universe business plan with category manager, Sports Director/Zone Category Development Manager, finance and sustainability manager.

• KPI Management: Set demand KPIs and ensure their achievement in accordance with my scope's trajectory.

• Inventory Optimization: Implement all actions to promote the best profitable availability, online and in-store, of inventory within my scope.

• Diagnostics: Regularly conduct a supply chain diagnostic of my scope with my team and manage the resulting action plans.

• Skill Animation: Animate/co-animate, with my referent teammates the efficiency of the key skills in my sport/universe.

• S&OE Governance: In my role as the S&OE manager, I continuously guarantee alignment between demand and supply for my universe in my sport / zone S&OE.

4. Lead the Transformation of Supply Processes and Organizations

• Change Advocacy: Explain and give meaning to each process, business, and tool transformation.

• Process Improvement: Contribute to the continuous improvement of processes, tools, and business development.

• Success Conditions: Establish the conditions necessary for the success of the transformation plan (human organization, skills development, technical).

5. Contribute to Upskilling of My Network

• Training Peer Groups: I am Autonomous in a Skill and I train my peers on a specific topic after following the prerequisites of being a trainer.

• Global Referent: I am Excellent in a Skill and I get validated as a referent for my zone and worldwide.

6. Manage Global Demand Planning

• Functional Leadership: Functionally lead and manage worldwide demand consolidation on specific perimeter.

• Horizon Consistency: Ensure consistent management across different horizons: tactical demand, pre-season, in season and provide alert if necessary.

• S&OP Execution: Prepare and actively participate in the S&OP with the Industrial Universe.

• Prioritization: Propose the prioritisation if needed during S&OE & S&OP process.

Required Skills

• Diploma : Bachelors minimum
• Expérience: 5+ years in Supply Chain or 3+ years as Zone Merch Planner (ex CZ Retail Supplier)
• Specific knowledge: Supply Chain Management, Team Management, Monitoring Performance

Hard Skills

• Demand strategy management

• Demand profitability management

• Develop my Leadership

• Project management

• Supply Chain Sustainability

• S&OP Process Management

• Continuous Improvement

• Generative AI

• English Language Proficiency (B2)

Soft Skills

• Team Cohesion

• Listening & questioning

• Collaboration & cooperation

• Priorisation

• Decision making

• Transmission

• Empathy

• Persuasive communication

• External world opening

• Personal alignment
  

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Roles & Responsibilities

About Us:

We are Singapore's premier wine, spirits, and beer supplier, prioritizing clients and employees. Our commitment to integrity, enjoyment, and teamwork drives us to excel. With a reputation for exceptional service, a diverse product range, and adaptability, we're dedicated to becoming the industry's top employer.

What We're Looking For:

The Demand Planner and Buyer will manage both demand planning and procurement activities within the organization. This role requires close collaboration with the management, sales, and logistics teams to ensure optimal product availability. The ideal candidate will utilize their analytical expertise to identify demand trends that drive business decisions. A background in FMCG and experience in demand planning and procurement processes will be highly advantageous.

By joining our team, you’ll have the chance to grow professionally and take on new challenges, helping you upgrade your expertise while contributing to the company’s success.

Responsibilities:

Demand Planning:

• Develop and maintain accurate demand forecasting models to predict future product needs.
• Analyze depletion reports to identify sales trends and generate product forecasts for procurement requirements.
• Work closely with management, sales, and logistics teams to ensure the timely availability of products.
• Continuously analyze data to identify trends and provide actionable recommendations for improvement.

Buyer:

• Manage daily procurement and requisition activities, including handling shipments, and coordinating with vendors, warehouses, and freight forwarders.
• Develop, implement, and regularly update standard operating procedures (SOPs) for procurement processes.
• Ensure all procurement activities adhere to company policies, procedures, and regulatory requirements.
• Oversee documentation for customs clearance, ensuring compliance with import/export laws and regulations.
• Review vendor backlogs regularly and proactively expedite deliveries to meet deadlines.
• Submit timely depletion reports to brand owners and relevant stakeholders.
• Develop and maintain strong, positive relationships with suppliers, negotiating terms, pricing, and delivery schedules.
• Evaluate supplier performance regularly, addressing any issues related to quality, delivery timelines, or service.
• Implement cost-saving strategies without compromising product quality or delivery timelines.
• Monitor inventory levels and lead times to prevent stockouts and overstocking, ensuring optimal stock availability.
• Maintain high-quality standards for procured goods, conducting regular quality checks and inspections on received shipments.

Qualifications and Skills:

• Ability to work autonomously, manage multiple tasks, and drive results with minimal supervision.
• Diploma or Degree in Supply Chain Management, Business Administration, or a related field.
• 2 to 3 years of experience in the FMCG industry, particularly in demand planning and procurement processes.
• Understanding of international trade regulations, customs procedures, and import/export documentation.
• Strong negotiation abilities, with excellent verbal and written communication skills.
• Detail-oriented with a capacity to analyze data and make informed decisions.
• Skilled in Microsoft Office Suite (Excel, Word, PowerPoint) and SAP.
• Knowledge of best practices and current trends in procurement and supply chain management.