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Job description:

Brand Marketing Manager

Location: Kuala Lumpur, Malaysia, On-site.

Department: Marketing

Reports To: Head of Marketing, Continuum Hospitality Group

Experience: Minimum 4–6 years in Brand Management, preferably in F&B, Hospitality, or Luxury Brands.

About Continuum Hospitality Group

Continuum Hospitality Group is one of Malaysia’s fastest-growing F&B groups, managing a diverse portfolio of distinctive restaurant brands including Spice Guys, Cili Kampung, Kikyo, Kyo KL, Benihana, Dash at Desaru, and more.

With a vision to expand across Southeast Asia, Continuum Hospitality Group is building a hospitality ecosystem that champions innovation, experience design, and brand scalability. Our brands span across dining, nightlife, and lifestyle concepts — each crafted with precision to deliver memorable experiences and sustainable growth.

About the Role

We are seeking an experienced and commercially astute Brand Manager to lead and grow a portfolio of 2 to 4 distinctive brands under the Continuum Hospitality Group. This portfolio will encompass a mix of concepts, including All-Day Dining, Fine Dining, and Nightlife/Lifestyle venues. The Brand Manager will act as the primary brand custodian for their assigned portfolio, responsible for steering positioning, visibility, and profitability while ensuring the brand experience remains consistent, relevant, and aspirational across all touchpoints.

Key Responsibilities

• Brand Leadership & Portfolio Ownership

Serve as the primary brand custodian for 2-4 assigned brands, ensuring seamless alignment between the brand's philosophy, positioning, marketing initiatives, and operational execution.

Translate brand philosophy into actionable marketing initiatives that drive awareness, reputation, and revenue.

Uphold brand standards across all touchpoints, including digital, in-store, media, and partnerships, adapting strategies for different formats (e.g., luxury fine dining vs. high-energy nightlife).

Monitor brand health metrics, guest insights, and reservation trends to guide strategic decisions and optimize brand investments.

• Marketing Strategy & Execution

Develop and implement annual brand and marketing plans for the assigned portfolio that support sales targets and growth objectives.

Collaborate with the Head of Marketing and digital subsidiary/agencies to translate strategy into effective campaigns, promotions, and digital executions.

Plan and oversee offline marketing activations, including seasonal campaigns, menu launches, exclusive events, media/influencer tasting sessions, and activation of nightlife/lifestyle events.

Build and maintain strong relationships with media partners, influencers, and community stakeholders to strengthen share of voice and brand relevance.

• Cross-Functional & Stakeholder Management

Act as the key liaison between internal stakeholders (culinary, operations, marketing, finance) and external vendors or agencies, ensuring clear communication, feedback, and adherence to project timelines.

Work closely with outlet managers and operations teams across dining and nightlife concepts to ensure the brand narrative is consistently delivered in the guest experience.

Demonstrate sound judgment in balancing brand equity with commercial goals and ensure brand messaging supports both guest engagement and business outcomes.

• Professionalism & Accountability (Ownership Mandate)

Ownership and Proactiveness: Take full ownership of all assigned brands and tasks; proactively drive campaign planning and strategies without requiring micromanagement or constant hand-holding.

Communication & Reporting: Ensure all internal and external communication is well-managed and timely. Provide solid, proper, and actionable updates and recaps (WIP/MOMs) to the HOD.

WIP Leadership: Spearhead and lead Work-In-Progress (WIP) meetings for the assigned brand portfolio, dictating direction and managing team timelines.

Responsiveness: Be responsive during working hours, acknowledging that you are holding a senior, managerial position requiring continuous engagement with tasks and stakeholders.

• Working Hours & Flexibility

Standard Working Hours: Monday to Friday, 10:00 am to 7:00 pm.

Operational Flexibility: Due to the nature of F&B and Nightlife, the employee must be flexible to work on weekends, public holidays, or irregular hours when necessary.

Adjusted Event Hours (Nightlife Focus): If required to be present for events (e.g., in a bar/club) or marketing shoots/activities outside the office, the following protocols apply:

You are advised to be on-site for 1-2 hours to ensure work is done (e.g., event set-up, media checks).

You must inform the HOD of your activity through the right communication channels.

You are eligible to report to the office the next working day with adjusted hours, from 3:00 pm till 7:00 pm. based on prior agreements with HOD on a case-to-case basis.

Perks & Benefits

• Nearby public transport
• Central location
• Flexible working hours
• Casual dress code

Job description

Location: Sabah

Key Responsibilities:

• Lead, manage, and oversee mill operations to achieve production targets efficiently and safely.
• Ensure compliance with regulatory standards, safety requirements, and company policies.
• Identify, implement, and monitor continuous improvement initiatives to enhance mill performance and reduce downtime.
• Provide technical expertise on milling and processing technologies, machinery optimization, and engineering solutions.
• Manage maintenance planning and troubleshooting to ensure smooth plant operations.
• Develop and mentor operational teams, fostering a culture of responsibility, discipline, and high performance.
• Prepare and present operational reports, production data, and performance analysis to management.

Requirements:

• Bachelor’s Degree in Mechanical Engineering, Chemical Engineering, or a related field.
• Minimum 7 years of relevant experience in the industrial sector, preferably in palm oil mills, kernel crushing plants, refineries, or oleochemical plants.
• Must possess a 1st Grade Steam Engineer’s Certificate of Competency.
• Strong knowledge of the latest milling and processing technologies.
• Ability to drive continuous system and process improvements to enhance production efficiency.
• Strong leadership skills with dynamic qualities and the ability to manage diverse teams.

Perks & Benefits

• Employee equity
• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Medical insurance

職位概述

財務經理負責監督餐飲業務的財務運營，確保財務報告準確無誤、成本控管到位並遵守公司政策。該職位協助管理階層進行財務規劃、預算編制和策略決策，以提高獲利能力和營運效率。

主要職責

· 管理和監督財務部門的日常運營，包括應付帳款、應收帳款、總帳和現金流管理。

· 編制月度、季度和年度財務報告，並提交給管理層。

· 監控食品成本、飲料成本和營運費用，確保它們在預算範圍內。

· 制定和管理年度預算和財務預測。

· 分析財務業績，並提出提高利潤率和成本效益的建議。

· 確保遵守稅務法規、會計準則和公司政策。

· 與營運、採購和門市經理密切合作，以控製成本並優化庫存。

· 負責食品和飲料商品的庫存估價和庫存控制。

· 管理現金處理流程和內部財務控制。

· 必要時與外部審計師、稅務代理和銀行協調。

· 監督並指導財務團隊，確保財務流程準確及時。

要求

· 擁有金融、會計或相關領域的學士學位。

· 持有 ACCA、CPA 或同等專業資格證照者優先考慮。

· 至少 5-8 年財務或會計經驗，最好是餐飲、旅館或零售業。

· 具備紮實的成本控制、庫存管理和財務分析知識。

· 精通會計軟體和微軟Excel。

· 具備較強的領導能力、溝通能力及解決問題的能力。

優先技能

· 擁有管理多家分店餐廳或咖啡連鎖店的經驗。

· 了解餐飲業成本結構與利潤管理。

· 能夠在快節奏的營運環境中工作。

福利待遇

• 附近公共交通
• 中心位置
• 彈性的工作時間
• 休閒著裝要求

Job Summary

• The Finance Manager is responsible for overseeing the financial operations of the Food & Beverage business, ensuring accurate financial reporting, cost control, and compliance with company policies. The role supports management in financial planning, budgeting, and strategic decision-making to improve profitability and operational efficiency.

Key Responsibilities

• Manage and oversee the daily operations of the finance department including accounts payable, accounts receivable, general ledger, and cash flow management.

• Prepare monthly, quarterly, and annual financial reports and present them to management.

• Monitor food cost, beverage cost, and operational expenses to ensure they are within budget.

• Develop and manage annual budgets and financial forecasts.

• Analyze financial performance and provide recommendations to improve profit margins and cost efficiency.

• Ensure compliance with tax regulations, accounting standards, and company policies.

• Work closely with operations, procurement, and store managers to control costs and optimize inventory.

• Oversee inventory valuation and stock control for food and beverage items.

• Manage cash handling procedures and internal financial controls.

• Coordinate with external auditors, tax agents, and banks when necessary.

• Supervise and guide the finance team to ensure accurate and timely financial processes.

Requirements

• Bachelor’s Degree in Finance, Accounting, or related field.

• Professional certification such as ACCA, CPA, or equivalent is an advantage.

• Minimum 5–8 years of experience in finance or accounting, preferably in the F&B, hospitality, or retail industry.

• Strong knowledge of cost control, inventory management, and financial analysis.

• Proficiency in accounting software and Microsoft Excel.

• Strong leadership, communication, and problem-solving skills.

Preferred Skills

• Experience managing multi-outlet restaurants or café chains.

• Knowledge of F&B cost structure and margin management.

• Ability to work in a fast-paced operational environment.

Perks & Benefits

• Nearby public transport
• Central location
• Flexible working hours
• Casual dress code
• Free snacks / Happy hours
• Company trips
• Medical insurance

Responsibilities:

• Maintain receiving, warehousing, and distribution operations.
• Coordinate and enforce operational programs according to personnel policies and procedures.
• Comply with federal, state, and local warehousing, material handling, and shipping requirements.
• Monitor warehouse operations and follow security procedures and protocols.
• Control inventory levels by conducting physical counts and reconcile with data in the system.
• Schedule and assign employee tasks and follow up on results.
• Recruit, select and train employees.

Requirements:

• Good teamworking skills
• Managerial skills
• Interpersonal skills
• Verbal and written communication skills
• Logical reasoning
• Familiarity of supply chain procedures.
• Excellent analytical skills, with the ability to create financial reports and conduct cost analyses.
• At least basic of IT knowledge and skills

Perks & Benefits

• Casual dress code
• Regular team activities

Job Description :

• Maintain the machine to ensure it is in good condition.
• Managing a group of Maintenance workers and making sure that all follow safety regulations and procedures.
• Communicating with all suppliers, service providers, & Contractor about maintenance & facility issues.
• Prepare yearly department budget and run the department effcitiely with in target.
• Knowledge in Hydraulics, Electronics, software, electrical, pneumatic, and mechanical systems is an added advantage.
• Do plan and arrange Preventive Maintenance for all machines.
• Respond and take immediate action to rectify break down machine and reduce the downtime.
• Making detailed records of all maintenance activities like spare parts, facilities spend, Preventive, downtime, etc.

Job Requirements :

• Candidate must possess at least a Diploma or a Degree.
• Minimum 3 to 5 years of working experience in the related field.
• Ability to read machine manuals, electrical, mechanical, and assembly parts installation & troubleshooting
• Familiar with Mazak, DMG Mori & Fanuc CNC Machines
• Knowledge of and experience with electrical test equipment, electrical, hydraulic, and mechanical systems.

Benefits & Opportunities

• Medical
• Free Lunch
• Uniform
• PPE
• PA Insurance
• Career Growth
• Friendly Environment
• Precision Engineering

Location: Kuala Lumpur, Malaysia, On-site.

Department: Marketing

Reports To: Senior / Brand Marketing Manager / Head of Marketing, Continuum Hospitality Group

Experience: Minimum 5–7 years in Brand Management or Senior Marketing roles, with a strong background in hospitality or luxury.

About Continuum Hospitality Group

Continuum Hospitality Group is one of Malaysia’s fastest-growing F&B groups, managing a diverse portfolio of distinctive restaurant brands including Spice Guys, Chilli Kampung, Kikyo, Kyo KL, Benihana, Dash at Desaru, and more.

With a vision to expand across Southeast Asia, Continuum Hospitality Group is building a hospitality ecosystem that champions innovation, experience design, and brand scalability. Our brands span across dining, nightlife, and lifestyle concepts — each crafted with precision to deliver memorable experiences and sustainable growth.

About the Role

The Assistant Brand Marketing Manager (ABM) is the bridge between high-level strategy and tactical excellence. You are the Strategic Implementer for a portfolio of brands, responsible for turning annual visions into detailed quarterly roadmaps. In our lean environment, you must be a "Player-Coach"—equally comfortable presenting a budget to the HOD as you are proofreading a menu or managing an influencer event solo.

Key Responsibilities

Strategic Implementation & Planning

Quarterly Roadmaps: Translate annual brand strategies into detailed, actionable marketing plans that drive revenue and covers.

Budget Oversight: Manage and track assigned campaign budgets and A&P spend with strict financial discipline.

PR & PR Narrative: Drive the brand's PR narrative by maintaining proactive relationships with media and influencer communities.

Portfolio Management & QA/QC

Solo Custodianship: Function as the 360-degree lead for your brands, handling all execution (social, digital, hygiene) when a junior team member is not assigned.

Execution Quality: Oversee the final QA/QC for your portfolio, ensuring all outputs meet the Continuum luxury standard.

Performance Optimization: Analyze weekly commercial data and adjust tactical plans in real-time to meet sales targets.

Professionalism & Accountability (Ownership Mandate)

Strategic Ownership: Act with managerial authority. Present completed plans and strategic solutions to the HOD.

WIP Leadership: Lead weekly WIP meetings, providing concise, actionable direction to the team.

Responsiveness: Be a proactive communicator, ensuring all internal stakeholders (Finance, Ops) are aligned.

Working Hours & Flexibility

Standard Working Hours: Monday to Friday, 10:00 am to 7:00 pm.

Operational Flexibility: Due to the nature of F&B and Nightlife, the employee must be flexible to work on weekends, public holidays, or irregular hours when necessary.

Adjusted Event Hours (Nightlife Focus): If required to be present for events (e.g., in a bar/club) or marketing shoots/activities outside the office, the following protocols apply:

You are advised to be on-site for 1-2 hours to ensure work is done (e.g., event set-up, media checks).

You must inform the HOD of your activity through the right communication channels.

You are eligible to report to the office the next working day with adjusted hours, from 3:00 pm till 7:00 pm. based on prior agreements with HOD on a case-to-case basis.

Perks & Benefits

• Nearby public transport
• Central location
• Flexible working hours

職位描述

地點：沙巴

主要職責：

• 領導、管理和監督工廠運營，以有效率、安全地實現生產目標。
• 確保遵守監管標準、安全要求和公司政策。
• 識別、實施和監控持續改進措施，以提高工廠性能並減少停機時間。
• 提供銑削和加工技術、機械優化和工程解決方案的技術專長。
• 負責維護計畫和故障排除，以確保工廠順利運作。
• 發展和指導營運團隊，培養責任感、紀律和高績效文化。
• 準備並向管理層提交營運報告、生產數據和績效分析。

要求：

• 機械工程、化學工程或相關領域的學士學位。
• 至少7年工業領域相關經驗，最好是在棕櫚油廠、棕櫚仁壓榨廠、煉油廠或油脂化工廠。
• 必須持有1級蒸汽工程師資格證書。
• 精通最新的銑削和加工技術。
• 能夠推動系統和流程的持續改進，以提高生產效率。
• 具備卓越的領導能力、充滿活力的素質以及管理多元化團隊的能力。

福利待遇

• 員工權益
• 佣金和獎金
• 津貼（旅費、交通費等）
• 醫療保險

專案規劃與協調：

*制定和管理詳細的專案進度計劃，確保按時完成里程碑。

*與建築師、工程師、承包商和客戶合作，確定專案範圍、目標和交付成果。

*審核專案藍圖、圖面和規範，確保所有工作均依要求標準執行。

*識別專案風險並制定緩解策略。

預算和成本管理：

*編制和管理專案預算，包括成本追蹤和報告。

*透過管理變更訂單和處理任何成本超支，確保所有成本都控制在既定預算範圍內。

*負責合約談判及材料及服務採購管理。

團隊管理：

*領導和監督施工團隊、分包商和供應商。

*定期召開團隊會議，討論專案進度，解決問題，並確保與專案目標保持一致。

*監控和管理績效、生產力和資源分配，以確保專案按時完成。

品質控制與合規性：

*確保所有施工活動均符合安全法規、品質標準和法律要求。

*定期進行現場檢查，以監控施工進度和品質。

*確保遵守所有地方、州和聯邦法規以及行業標準和規範。

風險管理與問題解決：

*主動識別專案潛在風險並制定應急計劃。

*及時有效地處理和解決現場出現的任何問題、延誤或衝突。

*根據需要調解承包商、分包商和客戶之間的糾紛，以解決爭議。

* 建築管理、土木工程、建築或相關領域的學士學位。

*願意搬遷

福利待遇

• 津貼（旅費、交通費等）
• 休閒著裝要求
• 定期團隊活動
• 個人休假
• 開放文化
• 個人發展機會

General Summary:

To ensure financial information, prepare accurate and timely financial reports and statements. To ensure financial records are maintained in compliance with policies, procedures and statutory requirements including audit.

Principal Responsibilities:

• Report directly to the Management on all important/problems.
• Prepare and analyze monthly, quarterly and annual financial statements and other reports as required by the Management.
• Possess strong analytical and good planning skills with good working knowledge of accounting software.
• Prepare and maintain cash flow management, annual budgeting, forecasting and tax planning.
• Responsible to conduct credit checks and assessing credit worthiness.
• To monitor and ensure timely invoicing to customers for services rendered and collection of payments.
• Always make sure the effective and efficient process and performance in the team to achieve company’s objective and goal.
• Assist in GST implementation, reporting and submission.
• Assist to resolve accounting issues, supervise and review work done by finance team.
• Responsible to endure excellent services provided to customers.
• Develop business processes and policies to assist in implementing and monitoring internal controls and credit controls.
• Work with all business units to collect input, assemble financial plans, understand driving force behind the numbers and assess all the assumptions made with every project.
• Liaise with external parties, ie auditors, bankers, lawyer, company secretaries, local authorities, tax agents for corporate matters.
• Manage timely tax submissions to the Inland Revenue Board and Customs Department.
• Assist and advice in the review and execution of corporate proposals such as acquisition, investment and disposal as well as other projects.
• Setup the product costing.
• Assist in handle customer queries and prepare debtor reconciliation.
• Monitor cash flow by follow up customer collection with credit controller.
• In-charge for invoice billing and to verify the invoice quantity vs summary report and checking the selling price.
• Final accounts and Profit and Lost monthly checking.
• Backup HR, credit controller when necessary.
• Provide training to the staff.
• To ensure the system and flow smoothly run.
• Assist in overseeing operation activities when necessary.

Requirements

• Minimum Education : Candidates must possess at least a Diploma/Degree in Finance/Accountancy/or Proffesional certificate such as CIMA, ACCA or equivalent.
• Minimum Knowledge : Accounting standard, GST, Legal Compliance and others
• Minimum Experience : At least 5 years of working experience in the related field, good communication skills and others.
• Minimum Training : Training:ISO, Developing Financial and Skills and others.

Perks & Benefits

• Open culture
• Personal development opportunities
• Office hours 8.30am-5.30pm

職責：

• 維護收貨、倉儲和配送業務。
• 根據人事政策和程序，協調並執行各項營運計劃。
• 遵守聯邦、州和地方的倉儲、物料搬運和運輸要求。
• 監控倉庫運作情況，並遵守安全程序和協議。
• 透過進行實體盤點來控制庫存水平，並與系統中的資料進行核對。
• 安排和分配員工任務，並跟進結果。
• 招募、甄選和培訓員工。

要求：

• 良好的團隊合作能力
• 管理技能
• 人際溝通能力
• 口頭和書面溝通能力
• 邏輯推理
• 熟悉供應鏈流程。
• 具備優秀的分析能力，能夠編制財務報告並進行成本分析。
• 至少具備基本的IT知識與技能

福利待遇

• 休閒著裝要求
• 定期團隊活動

Position Overview

Responsible for leading the Quality Assurance function to ensure all products meet customer, regulatory, and internal quality standards. Oversees quality systems, compliance, and continuous improvement initiatives.

Key Responsibilities

• Develop, implement, and maintain Quality Management System (QMS)
• Ensure compliance with ISO & IATF standards and regulatory requirements
• Lead internal and external audits, including customer audits
• Handle customer complaints and implement corrective & preventive actions (8D)
• Monitor quality performance (KPIs) and drive continuous improvement
• Manage incoming, in-process, and final inspection activities
• Work closely with production, engineering, and suppliers to resolve quality issues
• Lead and train QA/QC team members
• Oversee documentation control and quality records
• Support new product development and process validation

Job Requirements

• Bachelor’s Degree in Engineering / Quality Management or related field
• Minimum 3–5 years experience in QA/QC, with at least 2 years in managerial role
• Experience in manufacturing environment (preferably metal, fasteners, or machining industry)
• Strong knowledge of ISO 9001 & IATF16949 and quality tools (e.g., 7 QC tools, FMEA, SPC)
• Experience in handling audits and customer complaints
• Good leadership, problem-solving, and decision-making skills
• Strong communication and interpersonal skills
• Familiar with continuous improvement methodologies (e.g., Lean, Six Sigma) is an added advantage
• Good at Excel and Power point skills

Perks & Benefits

• Open culture
• Personal development opportunities
• 5 working days

Key Competencies

• Leadership & team management
• Analytical thinking
• Risk-based thinking
• Continuous improvement mindset

Apply online or email the resume to : purchase@geenscrew.com or whatsapp to Joanne (012-6372688)

Ready to lead with passion and make every dining experience memorable? At Nando’s, we’re looking for a motivated Assistant Restaurant Manager to help us create a welcoming, energetic atmosphere for our customers and guide our team to success. 

If you thrive in a fast-paced environment, love coaching others, and have a passion for hospitality, we’d love to hear from you!

What you’ll do:

• Able to lead, motivate, and inspire your team to be their best.
• Manage schedules, monitor stock levels, and anticipate the team’s needs to keep operations running smoothly.
• Plan manpower needs, manage recruitment, and identify training opportunities for the restaurant team.
• Maintain a clean, safe, and legally compliant restaurant. With a focus on continuous improvement.
• Manage waste, recycling, and energy usage in the restaurant.
• Able to manage the cost and to improve customer experience
• To driving sales across all channels and growing the restaurant sustainably.
• Focusing on managing operating costs to boost profitability and overall performance.
• To execute local and national marketing plans, driving sales and attracting new customers.
• Review and ensure timely, accurate, and complete daily, weekly, and monthly reporting.
• Ensure the team understands and is driven by the restaurant's vision and goals.
• Take care of your team members by always engaging with and recognizing them.
• Perform other tasks as assigned

You will be successful if you have:

• Preferably Assistant Managers specializing in Food/Beverage/Restaurant Service or equivalent
• Candidate must possess at least a Secondary School/SPM/"O" Level or Diploma/Degree in Food & Service Management
• Strong interest and passion in food preparation and serving, have high interest to make a great dining experience
• Strong leadership skills, an enforcer and executer, planner, pro-active, resourceful, problem solving, decision making and result oriented
• Effective time management, delegation, ability to interpret financial data (Profit & Loss) and decisive on action
• Humble, always ready to listen and learn from others
• Able to grow and develop others, a natural leader and motivator
• Good interpersonal skills, able to interact well with all level
• Computer literate and proficient in Microsoft Office applications
• Required to work on shifts, weekends and public holidays
• Proficient in English and Bahasa Malaysia

Benefits:

• Withdraw your salary anytime, anywhere—no need to wait for payday
• EPF & SOCSO
• Overtime*, Public Holiday, Rest Day
• Incentives & Awards*
• Free staff meal + Meal Card
• Free uniform + campaign T-shirt
• Medical & Insurance Coverage (for you and your Family too!)
• Annual Leave
• Medical Leave
• Hospitalization Leave
• Maternity & Paternity Leave
• Study & Exam Leave*
• Sabbatical Leave (5 years continuous service)
• Staff activities (quarterly)
• Trainings are provided – To learn & grow with us!
• Opportunities for promotion

Perks & Benefits

• Commission and bonus
• Nearby public transport
• Central location
• Casual dress code
• Free snacks / Happy hours
• Regular team activities
• Medical insurance
• Personal leave
• Sabbatical leave
• Open culture
• Personal development opportunities
• Dental insurance
• Paid training and development

職位概述

總經理負責餐廳的整體運營，包括銷售業績、獲利能力（損益表）、服務品質和團隊管理。該職位要求具備卓越的領導力、商業思維，並專注於為顧客提供始終如一的優質體驗，同時確保日常營運順暢。

主要職責

1. 營運管理

負責餐廳日常營運（前廳及後廚）

確保所有員工始終如一地遵守標準作業規程。

維持高標準的食品品質、服務和清潔度。

有效率、有效地解決營運問題

2. 銷售與業務績效

全面負責營收成長和獲利能力（損益責任）

制定並執行策略，以提高每日和每月銷售額。

監控關鍵KPI，例如平均消費、餐桌週轉率和回頭客數量。

分析銷售報告並實施改進計劃

3. 團隊管理

領導、培訓和發展餐廳團隊成員

制定員工排班表（輪班計畫）

管理員工績效、紀律和敬業度

參與新進員工的招募和入職工作

4. 客戶體驗

始終確保為客人提供卓越的體驗

專業地處理客戶投訴和回饋

提升客戶滿意度與線上評價

與老客戶建立穩固的關係

5. 成本控制與庫存

控制食品成本、飲料成本和整體營運費用

監控庫存、損耗和採購活動

與廚房團隊緊密合作，以控製成本效率

6. 合規與報告

確保遵守衛生、安全和操作標準

定期編制營運和績效報告供管理階層參考。

進行內部稽核以維持營運一致性

要求

至少5-8年餐飲業經驗

至少2-3年經理或高階經理職位經驗

較強的領導能力與人員管理能力

對損益表、成本控制和業務營運有紮實的理解

能夠在快節奏的環境中工作

精通英語和馬來語

關鍵技能

領導力與團隊管理

卓越營運

財務和商業敏銳度

客戶服務管理

問題解決與決策

工作地點：現場辦公

福利待遇

• 附近公共交通
• 中心位置
• 彈性的工作時間

Main Role (Peranan Utama)

• Go live on TikTok
• Host live sessions to promote products / content.
• Product presentation (Explain product)
• Terangkan product details—function, benefits, price, promo.
• Engage viewers (Tarik audience)
• Baca comments, reply, shoutout nama viewers, buat interaction (poll, Q&A).
• Push sales (Drive conversion)
• Encourage audience to click, add to cart, checkout

Perks & Benefits

• Commission and bonus
• Flexible working hours
• Casual dress code
• Free snacks / Happy hours
• Personal leave
• Personal development opportunities
• EPF/SOSCO/EIS
• Hostel Provided