Total 74 tech support job vacancies in D26 Springleaf, Upper Thomson

The Applications Support Analyst is a developing professional role. Applies specialty area knowledge in monitoring, assessing, analyzing and/or evaluating processes and data. Identifies policy gaps and formulates policies. Interprets data and makes recommendations. Researches and interprets factual information. Identifies inconsistencies in data or results, defines business issues and formulates recommendations on policies, procedures or practices. Integrates established disciplinary knowledge within own specialty area with basic understanding of related industry practices. Good understanding of how the team interacts with others in accomplishing the objectives of the area. Develops working knowledge of industry practices and standards. Limited but direct impact on the business through the quality of the tasks/services provided. Impact of the job holder is restricted to own team.

Responsibilities:

• The Application Support Analyst is responsible having a good understanding of apps support procedures and concepts and basic knowledge of other technical areas to maintain, identify and define enhancements to existing applications and their operating environments; thus making recommendations for improvements.
• Analyzes existing system logic and uses evaluative judgment to make recommendations and implement enhancements or fixes.
• Formulates and defines scope and objectives for changes through research and fact-finding combined with a basic understanding of business systems and industry standards; documents requirements.
• Partners with appropriate development and production support areas.
• Participates in validation and testing activities.
• Applies good understanding of how the team interacts with others in accomplishing the objectives of the area.
• Assesses the applicability of previous or similar experiences and evaluates options under circumstances not covered by procedures.
• Has limited but direct impact on the business through quality of activities provided; impacts team and closely related teams.
• Exchanges ideas and information in a concise and logical manner.
• Performs other duties and functions as assigned
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 2-5 years experience or interest about apps support procedures, concepts and of other technical areas.
• Familiarity with tools such as Abinitio and ETL processes.
• Exposure to Control-M or similar job scheduling tools.
• Basic knowledge of UNIX/LINUX operating systems.
• Understanding of Big Data concepts including HIVE, and experience with Java Spark.
• Basic knowledge of NoSQL databases like Mongo DB.
• Foundational knowledge of Oracle SQL/PLSQL.
• Exposure to data visualization tools such as Tableau.
• Basic knowledge of AI and prompt engineering, willingness to adapt AI in day-to-day tasks.
• Participation in some process improvements.
• Be able to work under pressure
• Analytical and troubleshooting skills.
• Knowledge in banking applications and server infrastructure
• Good interpersonal and communication skills, great teammate

Education:

• Bachelor’s/University degree or equivalent experience

How You’ll Succeed

Be conscientious and consistent in identifying security vulnerabilities and working with the respective engineering teams and stakeholders to provide sound guidance and remediations. Be a team player, and a keen learner.

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei

Summary:

We are seeking a skilled and customer-focused AV Engineer to be stationed at a client location to support day-to-day AV operations. The role includes setup, operation, troubleshooting, and maintenance of AV systems to ensure smooth meetings and events.

Responsibilities:

• Provide onsite technical support for AV systems including video conferencing, projectors, audio systems, and control interfaces
• Support internal and external meetings and events
• Troubleshoot and resolve AV hardware, software, and configuration issues, coordinating with clients to ensure timely resolution
• Perform routine maintenance, system diagnostics, and firmware/software updates
• Maintain service logs, documentation, and technical reports
• Train end users and client staff on system operation as needed
• Adhere to company safety protocols and industry standards

Requirements

• Diploma in Electronics, Audio Engineering, IT, or equivalent
• 2–3 years of experience in AV support or engineering roles
• Strong knowledge of AV systems, control systems, and VC/audio conferencing platforms
• Experience in corporate or client-facing environments
• Basic IT and networking knowledge
• Strong attention to detail and service-oriented mindset
• Good communication and interpersonal skills

Job Description

Be part of a team that keeps critical goods safe! We are looking for a Sales Executive / Sales Support Executive to drive new business and support our growth in the Cold Chain and logistics sector.

This is a single-hire role where we are looking for a strong B2B “hunter” with the potential to grow.

What You’ll Do

• Actively prospect and acquire new B2B customers through cold calling and outreach.

• Build and manage a strong pipeline of new business opportunities.

• Understand client needs and propose suitable Cold Chain logistics solutions.

• Support the preparation of quotations and proposals.

• Coordinate with internal teams to ensure smooth service delivery.

• Follow up with clients to build and maintain long-term relationships.

 How You’ll Be Positioned

• Candidates with relevant Cold Chain/logistics experience will be hired as a Sales Executive, managing the full sales cycle.

• Candidates with strong B2B hunting experience but no industry background will start as a Sales Support Executive with a clear pathway to progress into a Sales Executive role.

 What We’re Looking For

1. Minimum Diploma in Business, Marketing, Logistics, or related field.

2. Minimum 2 years of B2B sales experience with strong hunting ability.

3. Good command of English.

4. Confident in cold calling and client-facing interactions.

5. Proficient in Microsoft Office (Excel, PowerPoint).

6. Self-motivated, resilient and results-driven.

7. Experience in logistics or cold chain is a bonus but not essential

 Why Join Us?

• Grow your career in the expanding cold chain sector.

• Clear progression to Sales Executive role.

• Work in a supportive, performance-driven environment.

• Competitive salary, AWS and incentives.

 Apply now and build your career in a fast-growing and essential industry!

Job Responsibilities:

Workshop Operations

• Support Makers’ Academy staff in the day-to-day to operation of the workshop facilities (blk 56 or blk 25), including but not limited to 3D printers, laser cutting machines, and tabletop fabrication machines.
• Assist in equipment setup, basic troubleshooting and monitoring of machine usage during operational hours.

Safety & Compliance

• Ensure all workshop users adhere to safety guidelines and operating procedures.
• Conduct routine safety checks on equipment and the workshop environment.
• Report any safety incidents, hazards or equipment faults.

Administration & housekeeping

• Maintain orderliness, cleanliness of the workshop.
• Assist with basic inventory checks and upkeep of tools, materials, and consumables.
• Support documentation and simple administrative tasks related to workshop operations when required.

Prototyping & User Support

• Provide guidance to students on the correct use of tools, machines, and materials for prototyping activities.
• Advise students on suitable fabrication approaches based on their project requirements.
• Communicate effectively with students to understand their needs and guide them through the prototyping process.

Pre-requisites:

• Hands‑on experience operating 3D printers, laser cutters, and/or other digital fabrication equipment.
• Working knowledge of prototyping processes within a maker space or workshop environment.
• Practical design or making skills, with an interest in hands‑on fabrication.
• Comfortable working in a workshop or maker space setting.
• Able to communicate clearly and patiently with students and stakeholders.
• Safety‑conscious, detail‑oriented, and able to follow established procedures.

This is a temporary hourly rated position.

St Joseph’s Institution International is a Catholic and Lasallian school that provides a quality international education to a diverse student body, rooted in the community of Singapore. We are seeking a proactive and enthusiastic team player with strong people skills and cultural sensitivity to join us as:

Application Support Specialist

Overview

To serve as a technical and administrative anchor for the school’s digital ecosystem. The Application Specialist ensures the stability and evolution of academic and administrative platforms through level 1 support, rigorous project testing, and disciplined operational management. By bridging the gap between technical complexity and user needs, this role ensures that the institution’s software investments are fiscally managed, accurately documented, and seamlessly integrated to support the mission of teaching and learning.

General responsibilities and duties

• Serve as the first-line support for academic and administrative software, providing high-quality technical assistance to faculty, staff, and parents.
• Manage the full lifecycle of support tickets, ensuring all user inquiries are addressed with speed, accuracy, and a high degree of customer service.
• Diagnose and resolve technical friction points within Student Information Systems (SIS), Learning Management Systems (LMS), internal platforms, and cross-system integrations.
• Facilitate the seamless escalation of high-complexity issues to the application manager or external technical teams while maintaining ownership of the user experience and communication.
• Assist in the successful launch and enhancement of new systems and reporting tools through technical configuration and environment setup.
• Act as a key bridge between the support team, Project Managers (PMs), and application stakeholders to ensure requirements are met.
• Coordinate User Acceptance Testing (UAT) cycles, and produce high-quality documentation for new deployments.
• Actively participate in the continuous improvement lifecycle, identifying opportunities to refine digital workflows for both staff and students.
• Oversee the end-to-end procurement workflow by preparing and submitting Purchase Requisitions (PR) for software licenses and application-specific needs.
• Conduct monthly audits and budget reconciliations to ensure all application-related expenses are accurate, optimized, and compliant.
• Develop and maintain a robust technical library, encompassing system configurations, internal process flows, and vendor coordination logs.
• Act as a point of contact for vendor support, ensuring that service-level agreements are met and system documentation remains current.
• Provide versatile administrative support to the IT department, contributing to broader team initiatives and ad-hoc office projects as required.

Requirements:

• Diploma or Bachelor’s Degree in Information Technology, Computer Science, or a related technical discipline (e.g., Information Systems, Software Engineering).
• Hands-on experience in application support or systems administration 
• Understanding of structured ticket management and service lifecycles
• Foundational certification in SQL or Tableau/Looker Studio datavisualization.
• Previous experience working within an educational setting or an organization with complex user-facing applications is a distinct advantage.
• Prior experience with relational databases (SQL) and cloud-based productivity suites Google Workspace.
• Demonstrated ability to perform data queries and basic data base administration using MS SQL or SQL.
• Proven experience in managing Google Workspace administration and a functional understanding of Active Directory (AD) and Single Sign-On(SSO) protocols.
• Hands-on exposure to (or a strong aptitude for) datavisualization tools such as Looker Studio and big-data platforms like BigQuery.
• Familiarity with AppSheet (or similar low-code platforms) and aconceptual understanding of the .NET framework for troubleshooting purposes.
• Strong ability to analyze complex organizational workflows and translate them into technical application requirements.
• A methodical approach to root-cause analysis and the ability to solve complex system discrepancies under pressure.
• Exceptional verbal and written communication skills, with theability to bridge the gap between technical teams and non-technicalstakeholders (teachers, parents, and staff).
• A self-starter mindset with the agility to learn and implementemerging educational technologies in a fast-paced environment.
• Ability to work effectively within a cross-functional project team while maintaining the discipline to manage independent tasks and deadlines.
• A dedicated "user-first" mentality focused on providing empathetic support and optimizing the end-user journey.

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to his classification. They are not to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Please visit our website at https://www.sji-international.com.sg/about/careers for more details.

Interested parties please apply via mycareersfuture or JobStreet.

Only Singaporeans need apply.

We regret that only shortlisted candidates will be notified.

Company Overview

AAR is an independent provider of aviation services to commercial and government customers in over 100 countries. We deliver aftermarket expertise and award-winning solutions that help customers improve efficiency, reduce costs, and maintain high quality, service, and safety.

Job Summary

Support sales growth within the existing client base by collaborating with Regional Sales Managers, managing customer inquiries, and coordinating with internal teams to ensure timely order processing and issue resolution.

Responsibilities

• Supports sales growth within the existing client base.
• Working closely with Regional Sales Managers to achieve monthly and quarterly sales target.
• Provide timely updates to clients on the status of purchased parts and equipment.
• Handle customer requests and inquiries by coordinating with Sales, Product Lines, Quality Control, and Accounting Teams.
• Respond to queries related to sales orders, invoices, shipping details, and documentation.
• Identify and communicate potential business opportunities based on customer interactions and issue resolution.
• Monitor and track metrics for inquiries, orders, and backlog.
• Perform any other duties as assigned.

Requirements:

• Prior experience in customer service, sales, or marketing is an advantage.
• Strong customer service mindset with excellent communication and interpersonal skills.
• Proactive, self-motivated, and results oriented.
• Able to work both independently and collaboratively within a team

Benefits:

• Competitive salary commensurate with experience, with quarterly performance bonuses upon confirmation
• Comprehensive medical benefits, including coverage for dependants (children)
• Opportunities for career progression within the organization
• Training and development opportunities to support your growth
• Annual leave entitlement

Education and/or Experience:

• Minimum GCE “A” Level or Diploma qualification.
• At least 1 year of relevant experience in sales or customer support preferred.
• Aviation industry knowledge or experience is preferred.

Only candidates who do not require a work pass will be considered. Regret to advise that only shortlisted applicants will be notified.

Responsibilities:

• Reporting to the Sales Support Unit Head
• Provide and perform admin and / or co-ordination work duties
• Perform close and effective liaison and communication with our overseas network and customers on shipments
• Attend to customers’ enquiries pertaining to sales issues and requirements
• Provide general sales support roles
• Preparation of month-end reports, statistics, invoicing, etc

Requirements:

• GCE ‘O’ / ‘A’ Level, Diploma
• Good knowledge in both Computer and Statistics calculation
• Requires basic Freight Forwarding knowledge
• Fast worker with an initiative & a positive working attitude
• Able to work independently under minimal supervision
• Those who are able to start work within a short notice is an advantage

Competitive Salary will be offered to the right candidates.

• 5-days work week
• Annual and Medical Benefits
• Career advancement

Candidates who meet our requirements are invited to email their detailed CV (stating current & expected salary) with recent photograph to us at: sales-jobs@nnrsin.com.sg

We regret that only shortlisted candidates will be contacted for interview appointment.

Your role as a Business Support Executive (Claims) is to ensure accurate and timely submission of clinic claims and reconciliation of payment from the insurance companies.

To provide administrative and billing support to the patient, facilitate the smooth running of the clinic environment, and support the delivery of quality patient care.

Job Responsibilities

Claims Submission

• Managing patient’s insurance claims [e.g. enquiries, documentation, verifying patient’s eligibility and coverage for procedures/ treatments, obtaining pre-authorizations and letter of guarantee (LOG)

• Ensuring the completeness of bills and relevant insurance forms and supporting documents for local and global insurance

• Preparing, reviewing, and transmitting claims using the claim portal, including electronic and paper claim processing

Claims Management & Accounts Receivables

• Following up with insurance companies on unpaid claims, discrepancies in payment, appeals, and resubmissions (where needed)

• Following up with patients to facilitate billing, co-payment & deductibles, and closure of claims, and maintaining an effective recording system

• Reconciling all payments and transactions for the day

• Handling patient feedback: including escalation where needed

• Processing offline payment and communications with patients/ payees for payment

• Ad-hoc duties as assigned

Skills and Abilities

• Diploma or Degree holders with at least two years’ experience in the healthcare, insurance, or hospitality industry

• Proven experience as a Claim Specialist or similar role handling insurance or medical claims/ case assessment

• Pleasant and confident disposition and excellent customer service orientation

• Exceptional written and oral communication skills

• Meticulous with the ability to multitask and stay organized

• Ability to independently follow clinic procedures and job instructions and use good judgment in determining when assistance is needed

• Experience in Plato (clinical software) will be an advantage

• Computer literacy and good analytical skills

• High empathy with a passion for patient care

Working Hours

• Monday to Friday: 9 AM to 6 PM
• Saturday: 9 AM to 1 PM (Alternate)

Job Title: Assistant Engineer (Mechanical)

About the Role

We are seeking a motivated AssistantEngineer (Mechanical) to support our engineering team in design, maintenance,and project execution. This role is ideal for candidates looking to buildhands-on experience in mechanical systems and engineering operations.

Responsibilities

·       Assist in the design, installation, and maintenanceof mechanical systems

·       Support senior engineers in project planning andexecution

·       Conduct inspections, testing, and troubleshooting of equipment

·       Prepare technical drawings, reports, and documentation

·       Coordinate with vendors, contractors, and internal teams

·      Ensurecompliance with safety and quality standards

Requirements

·       Diploma/Degree in Mechanical Engineering or related field

·       1–3 years of relevant experience in M&E sector

·       Knowledge of AutoCAD or other design software

·       Understanding of mechanical systems and maintenancepractices

·       Good problem-solving and teamwork skills

• Ability to work independently and support multiple project sites.

·      Willingnessto work on-site and travel if required

Benefits

·       Annual leave and medical benefits

·       Training and career development opportunities

·      Supportiveteam environment

·      AnnualBonus

Working Hours:09:00 AM to 06:00 PM (Monday to Friday)

Salary:$3,500 to $4,000

To apply,kindly click APPLYNOW to submit your latest CV.

We regret that only shortlisted candidates will be notified.

JobDescription

We are hiring an IT Support Engineer to provide technical support and ensure smooth IT operations for client environments.

KeyResponsibilities

• Provide desktop and technical support
• Troubleshoot hardware/software issues
• Manage user accounts and system access
• Support network and system maintenance
• Ensure timely resolution of IT issues

Requirements

• Diploma/Degree in IT or related field
• 2–4 years of IT support experience
• Knowledge of Windows systems, networks, and troubleshooting
• Strong problem-solving skills

Preferred

• Certifications (e.g. CompTIA, Microsoft)

• Competitive Remuneration Package

• Great Career Exposure and Growth

• Convenient Working Location

As a Head, Psychosocial Support, you will be responsible for the following duties:

• Lead and oversee all psychosocial support services (social work, counseling, bereavement, spiritual collaboration).

• Ensure holistic, patient- and family-centered hospice care aligned with organizational standards.

• Supervise, mentor, and evaluate social workers and psychosocial team members.

• Manage recruitment, staffing, and professional development of the department.

• Oversee psychosocial assessments and individualized care plans.

• Provide consultation and crisis intervention for complex patient/family cases.

• Develop and enhance bereavement and caregiver support programs.

• Collaborate with the multidisciplinary team (physicians, nurses, chaplains) in care planning.

• Ensure compliance with hospice regulations, accreditation, and quality standards.

• Handle administrative duties including budgeting, reporting, KPI monitoring, and strategic planning.

Requirements:

• Master’s degree in Social Work, Counseling, Psychology, or related field.
  Experience in hospice, palliative care, or healthcare leadership.

• Strong knowledge of end-of-life care principles.
  

To apply, simply click on the “apply” button in the job advertisement or alternatively, you can send in your resume via email
Email Address: APPLY@ALLIEDSEARCH.COM.SG

We regret to inform that only shortlisted candidates will be notified.

ALLIED SEARCH PTE. LTD.
EA LICENSE :        19C9777

The role is to define strategy, and then lead a team of Data and AI specialists as custodians over the Bank’s data and AI assets, reporting directly to the Head of Information Technology.

1. Defining strategy and roadmap regarding data and AI assets
2. Mentoring the data and ai specialists and leads
3. Delivery of Data & AI projects, enhancements and upgrades to uplift Data & AI capabilities, improve efficiency and support business growth
4. Managing day-to-day Data & AI support activities, assist team members to troubleshoot issues, coordinating systems patches, and ensuring compliance with banking regulations

This role is a senior IT management role so in addition to data and AI related, the expectation is full participation, thought and contribution where applicable across the gamut of the IT Dept beyond data and AI only.

Responsibilities:

• Lead the strategic direction and management of all aspects of technology enablement to realise the Data and AI needs of the organization.
• Formulate Data and AI objectives from a technology enablement dimension, prepare blueprint, project plans and schedules.
• Guide the design and continuous improvement of the Data and AI related architectures and resultant IT Assets
• Ensuring that Data and AI related IT operations remain current and relevant.
• Participate and contribute as core senior IT leadership in the organization beyond Data and AI into IT domain in its entirety.
• To ensure that Data and AI related IT systems and applications within our organization meet the needs of the business while adhering to security best-practices, compliance and regulatory requirements.
• Work closely with business units to understand the requirements (of the projects and enhancements) and align with Data & AI tech team accordingly.
• Advise Unit heads and Head of Information technology on data and ai domain
• To advise the management on all Data and AI matters and sets directions for complying with regulatory inquiries, inspections and audits.
• Communicating digital programmes and Data and AI strategy to a range of stakeholders and provide sound advisory.
• Actively involves in projects or issues of high complexity that require in-depth expert level knowledge across multiple technical areas and business segments (internal and external), demonstrate strong Data and AI expertise and sound judgement.
• Establish Data and AI architectures and keep abreast of Group Data and AI initiatives and ensure alignment where applicable.
• Conducting a continuous assessment of current Data and AI best practices and identifying areas for improvement
• Displaying sound judgement and decisiveness in ensuring that corporate information is well protected and secured.
• Ensuring regulatory and PnP compliance for all Data and AI related.
• To champion Data and AI related awareness among the organisation
• Managing the Data and AI related budget and communicating this with appropriate parties
• Project Steering Committee oversight over data and AI related projects
• Unit Supervision
• Lead a team of Data and AI Tech personnel, manage and prioritize demands from different business units, operations units for resource allocation, and ensuring efficient day-to-day system support activities
• Assign tasks, monitor performance and provide technical guidance to resolve issues arising from demand and project delivery.
• Ensure adherence to IT best practices and SOP for project SDLC, incident, problem and change management.
• Document procedures and processes for day-to-day systems support activities for the team.
• Provide guidance to Data & AI team members on complex technical resolutions and best practices, and document the details by contributing to knowledge base articles in Confluence
• To establish and maintain adhere of Data and AI assets and related IT operational processes in compliance with regulatory and internal P&P.

Requirements:

• Min. University Bachelor's Degree preferably majoring in Computer Science, Statistics, Informatics, Information Systems, or a related quantitative field. OR equivalent on the job expertise obtained.
• Professional certification on AWS Cloud is a plus.
• Minimum of 8-10 years of experience in Data or AI related role or managing teams of data engineers.
• Minimum 8 – 10 years of experience with AWS or equivalent hyperscaler technologies in an engineering and/or mgmt or lead capacity
• Minimally 15 years of experience in IT Management or team lead role in general.
• Banking & financial services experience preferred.
• Experience in modern LLM is preferred.
• Experience with documented evident on solutioning banking areas, preferably in transaction banking and development in modern technology frameworks and methodology
• Strong analytical skills for working withunstructured datasets.
• Experience in developing processes for datatransformation, data structures, metadata, dependency, and workload management.
• Demonstrated success in manipulating, processing, andextracting value from large, disconnected datasets.
• Knowledgeable in message queuing, stream processing, and highly scalable big data stores.
• Excellent project management and organizational skills.
• Experience collaborating with cross-functional teams in a dynamic environment.

Job Brief:

We're seeking a motivated and enthusiastic Sales Support Executive to join our dynamic team! As a Sales Support Executive, you'll be the first point of contact for our customers, providing top-notch support and ensuring their satisfaction with our products and services. If you are a fresh graduate looking to kick-start your career in sales support, we would love to hear from you!

Responsibilities:

• Answer incoming calls and respond to customer inquiries in a cheerful and professional manner
• Resolve customer complaints and issues promptly and efficiently
• Support our sales team by processing orders, maintaining customer records, and providing necessary data and reports
• Collaborate with the sales team to meet month-end goals
• Provide administrative support to the sales team, including coordinating sales meetings and making travel arrangements
• Create and issue sales tracking documentation as needed

Job Requirements:

• All fresh graduates are welcome.
• Excellent verbal and written communication skills
• Strong attention to detail and customer service skills
• Ability to work independently with a high degree of accuracy and efficiency
• Proficiency in MS Office (MS Word, Excel, PowerPoint)
• Good work attitudes

Ops Support Executive (EUC / Desktop Support)

The Apps Sup Tech Lead Analyst is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business. Recognized technical authority for an area within the business. Requires basic commercial awareness. There are typically multiple people within the business that provide the same level of subject matter expertise. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Significant impact on the area through complex deliverables. Provides advice and counsel related to the technology or operations of the business. Work impacts an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family.

Responsibilities:

• The Apps Support Tech Lead Analyst is responsable to partner with multiple technology teams to ensure appropriate integration of functions to meet goals; identify and define necessary system enhancements; analyze existing system logic, identify problems; and recommend and implements solutions.

• Provides expertise in area and an advanced level of understanding of the principles of apps support.

• Formulates and defines systems scope and objectives for complex, high impact application enhancements and problem resolution through in-depth analysis and evaluation of complex business processes, systems and industry standards; documents requirements.

• Partners with multiple technology areas and management teams to ensure appropriate integration of functions to meet goals.

• Works closely with Product Owners, Business Analysts and Systems Analysts to determine and document Systems impacts and support requirements

• Considers the implications of the application of technology to the current environment.

• Identifies risks, vulnerabilities and security issues; communicates impact; proposes risk mitigation options.

• Acts as advisor or coach to new or lower level analysts; allocates work.

• Provides in-depth analysis with interpretive thinking to define problems and develop innovative solutions.

• Directly impacts the business by influencing strategic functional decisions through advice, counsel or provided services.

• Persuades and influences others through strong and comprehensive communication and diplomacy skills

• Performs other duties and functions as assigned

• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 6-10 years experience

• Practical problem solving and strategic thinking skills

• Demonstrated leadership, interpersonal skills and relationship building skills

• Service oriented attitude

• Ability to work in a fast-paced environment

• Experience working or leading requirement gathering efforts for multiple large development projects at one-time

• Proficient using basic technical tools and systems

• Good interpersonal and communication skills

Education:

• Bachelor’s/University degree, Master’s degree preferred