Total 2,121 Senior Executive system engineer job vacancies in Australia

The Company

We are looking for a Senior C# .NET Engineer to support the development, enhancement, and ongoing support of a network monitoring and reporting system. The role will focus on building back‑end services, integrating network and security data sources, and ensuring performance, reliability, and scalability in a production environment.

This is a hands‑on engineering role suited for an experienced developer who is comfortable working across application, data, and integration layers.

The Role

• Design, develop, and maintain C# / .NET applications supporting network monitoring and reporting platforms
• Build and support backend services to ingest, normalise, and process network and security data
• Develop and maintain API integrations (RESTful services, JSON, authentication, error handling)
• Design, optimise, and support SQL Server databases, including schemas, queries, and stored procedures
• Translate network and system events into reliable and scalable application logic
• Diagnose and resolve issues across application, API, and database layers
• Support production environments, including troubleshooting, performance tuning, and defect fixes
• Produce technical documentation, runbooks, and handover materials
• Collaborate with infrastructure, network, security, and support teams

Your Profile

• Minimum 6 years of hands‑on experience as a C# .NET Engineer
• Strong experience with .NET, C#, and backend application development
• Solid experience with SQL Server, including T‑SQL, stored procedures, and query optimisation
• Strong understanding of REST APIs and system integrations
• Experience supporting production systems in a critical or enterprise environment
• Good understanding of network fundamentals (e.g. VLANs, IP networking, switching, wireless)
• Strong problem‑solving skills and attention to detail
• Comfortable working independently in a contract setup

Apply Today

Please send your resume, in WORD format only and quote reference number DC13417919, by clicking the apply button. Please note that only short-listed candidates will be contacted.

EA Licence no.: 07C5595 | Dmitriy Chervinskyi EA Registration no.: R22108655

The Senior System Engineer serves as the senior technical authority within the Service Delivery organization. This hands-on leadership role is responsible for end-to-end system architecture, technical design, and execution across complex, large-scale deployments. You will define technical strategy, ensure delivery excellence, mentor engineers, and act as the top-level escalation point for critical incidents. Working closely with the PMO and cross-functional teams, you will safeguard delivery integrity, enforce technical standards, and ensure all projects meet performance, security, and compliance requirements.

Key Responsibilities

• Lead solution architecture and design for multi-site, geo-redundant systems. Develop High-Level and Low-Level Designs (HLD/LLD) and validate Detailed-Level Designs (DLD) before deployment.
• Define reference architectures and golden images; champion automation-first strategies for provisioning, configuration, patching, and system upgrades.
• Own technical delivery plans, risk identification, and mitigation strategies across staging and production environments. Ensure proper validation through documented unit, integration, and UAT testing.
• Partner with engineering and PMO teams to maintain governance frameworks, manage change control, and align key stakeholders at every project milestone.
• Serve as the highest-level (Tier-3/4) escalation point for critical incidents (Sev-1/Sev-2). Lead incident resolution, conduct root-cause investigations, and drive implementation of permanent corrective measures.
• Act as the technical lead during pre-sales and delivery phasesclarifying requirements, validating assumptions, and translating business needs into technical designs in collaboration with Sales, Service Excellence, Product, and PMO teams.
• Lead technical workshops, architecture reviews, and formal handovers. Represent engineering leadership in change advisory boards and go/no-go decision meetings.
• Ensure HLDs, LLDs, runbooks, disaster recovery procedures, and security hardening guides are up to date, version-controlled, and consistently applied across delivery teams.
• Mentor System Engineers and Senior Engineers, review technical designs and scripts, set quality benchmarks, and guide professional growth and cross-training efforts.
• Drive close collaboration with Sales, Service Excellence, Product, and Customer teams to deliver cohesive and high-quality solutions.

Technical Skills and Experience

• Linux Administration: Advanced expertise in RHEL, CentOS, and Ubuntu, including system hardening, high-availability clustering, and performance optimization.
• Networking and Security: Strong understanding of switching, routing, firewalls, VLANs, and core protocols (TCP/IP, DNS, NTP, LDAP, SMTP); capable of making architecture-level security and design decisions.
• Virtualization and Cloud: Skilled in KVM, VMware, and Hyper-V platforms; proficient in designing hybrid architectures across AWS, Azure, and GCP with cost and performance optimization.
• Data and Observability: Hands-on experience with MySQL, MariaDB, and PostgreSQL; familiarity with centralized logging, metrics, and alerting tools such as syslog-ng and Elastic Stack.
• Automation and Scripting: Proficient in Bash and Linux shell scripting; working knowledge of Python, Ansible, and Terraform for infrastructure automation and CI/CD implementation.
• Containerization: Experience with Docker, Docker Swarm, and Kubernetes for building, deploying, and managing scalable containerized applications.
• Implementation Support: Willing to engage directly in hands-on configurations and deployments for critical or high-priority projects.

Requirements

• Minimum 10 years of experience in systems engineering, including at least 3 years in an architecture or principal engineering capacity managing complex deployments.
• Preferred certifications include RHCE, AWS/Azure Solutions Architect, Kubernetes (CKA/CKAD), and network/security credentials such as CCNP.
• Willingness to travel for onsite deployments, implementations, and cutover activities when necessary.
• Strong leadership, communication, and stakeholder management skills, with the ability to influence and drive outcomes across technical and business teams.

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA License: 11C3793 | EA Personnel: Bautista Gia Grace De Guzman | Registration No: R23111973

Essential Duties and Responsibilities

As a Senior Software Engineer, you will play a pivotal role in designing, developing, and delivering high‑quality software solutions while driving engineering excellence across the team. Your key responsibilities include:

• Designing, developing, enhancing, and maintaining backend services and applications using Java, Spring Boot, microservices architecture, and RESTful APIs.
• Collaborating closely with product managers, designers, QA engineers, and cross‑functional teams to gather requirements and deliver scalable, reliable solutions.
• Ensuring code quality, maintainability, and adherence to engineering best practices.
• Conducting comprehensive code reviews and offering constructive technical feedback to peers.
• Debugging, troubleshooting, and resolving complex technical issues in production and non‑production environments.
• Working with DevOps teams to support deployment, orchestration, and monitoring of cloud‑native applications.
• Staying current with emerging technologies, industry trends, and modern engineering practices.
• Mentoring junior team members and contributing to a culture of technical excellence, collaboration, and continuous improvement.

Expectations of the Role

• Availability to work 2 PM – 11 PM IST.

• Work location: Eversana Pune office, with a 5‑day in-person work schedule.

• Strong analytical and problem‑solving mindset.
• Effective communication skills across all levels of the organization.
• Demonstrated commitment to continuous learning and growth.
• Ability to collaborate effectively with internal teams, clients, and external partners.

Qualifications

Minimum Knowledge, Skills, and Abilities

• Bachelor’s or Master’s degree in Computer Science, Software Engineering, or a related field.

• 6+ years of hands‑on experience as a Software Engineer building enterprise-level applications.

• Strong proficiency in Java and solid understanding of object‑oriented design principles.
• Extensive experience with Spring Boot, Spring Framework, and Spring MVC.
• Proven expertise in microservices architecture and RESTful API development.
• Hands-on experience with cloud platforms (e.g., AWS, Azure, Google Cloud) and containerization tools such as Docker and Kubernetes.
• Knowledge of observability and monitoring tools such as Splunk, AppDynamics, Prometheus, Grafana, or ELK.

• Experience with security best practices, including OAuth2, JWT, and secure coding standards.
• Proficiency with relational databases such as SQL Server, MySQL, PostgreSQL, or Oracle, including query optimization and data modeling.
• Familiarity with Agile methodologies, CI/CD pipelines, and modern DevOps best practices.
• Experience with test automation tools and frameworks (JUnit, Mockito, Selenium, Cypress).
• Strong troubleshooting, debugging, and analytical capabilities.
• Excellent collaborative and communication skills, with experience working in cross-functional environments.
• Hands‑on experience with Incident management processes, including creating, managing, and resolving incidents using ServiceNow or similar ITSM tools.

Additional / Optional Skills (Preferred but Not Mandatory)

• Healthcare domain knowledge, including familiarity with terminology, workflows, regulatory needs (HIPAA, PHI), or experience building healthcare applications.
• Experience with UI/Front‑end development, particularly using React, Angular, or Vue.js.

• Knowledge of JavaScript ES6+, TypeScript, and modern front‑end build tools (Webpack, Vite, npm/yarn).
• Exposure to API Gateways, GraphQL, or gRPC.
• Familiarity with NoSQL databases (MongoDB, Cassandra, DynamoDB).
• Experience working with message‑driven architectures (Kafka, RabbitMQ, AWS SQS/SNS).
• Understanding of distributed systems, performance optimization, and scalability patterns.
• Ability to contribute to architecture discussions and technical design decisions.

1. Design Review & Technical Compliance

• Review engineering drawings and technical submissions
• Ensure compliance with Singapore codes and healthcare standards
• Identify design gaps and resolve issues with consultants
• Oversee systems including ACMV, medical gas, fire protection, structural works, and civil infrastructure

2. Construction Oversight & Coordination

• Conduct site inspections and attend technical meetings
• Review RFIs, site issues, and variation orders
• Coordinate across M&E, civil, structural, and architectural teams

3. Testing, Commissioning & Handover

• Support system testing and commissioning
• Review reports and ensure deficiencies are rectified
• Participate in handover, inspections, and defect management

4. Documentation & Compliance

• Maintain project documentation and records
• Ensure compliance with BCA, EMA, NEA, PUB, SCDF, and MOH standards
• Support technical submissions and funding justifications

Requirements

• Degree in Mechanical, Civil, Structural Engineering, or related discipline
• 8–12 years of relevant project experience

For interested candidates, please send your most recent and updated resume to sallytsin@recruitexpress.com.sg

WA me at http://wa.me/+6598326219 or tele me at @sallytsin

Tsin Chien Yee Sally
R25127272
Recruit Express Pte Ltd
EA License No. 99C4599

Responsibilities:

• Conduct QAQC daily checks
• Prepare monthly QAQC report for submission to Corporate QAQC Department
• Conducting monthly QAQC Training to Sub-contractors
• Issuance of QAQC Non-compliance to sub-contractors
• Attend monthly QAQC presentation and meeting at Corporate QAQC Department

Job Requirements:

• Min 5 years experience
• Min Diploma in Engineering fields
• Architectural-trained or Structural-trained work experience

Element has an opportunity for an Senior Instrumentation Engineer to join our rapidly expanding team. As a member of the operations team, the Engineer position performs a variety of routine and non-routine testing assignments within the department assigned and insures timely and accurate test results under minimal direct supervision.

This role is based in Singapore.

Core Responsibilities

• Propose engineering documents for clients' approval, on-site installation and hands-on monitoring of sensors, instruments, and equipment
• Instruct supervise, manage, and monitor site personnel ensuring data processing, review , analysis, submission of reports
• Attending project meetings, schedule control, submit for permits for on-site installation, set up, and commission monitoring
• Assist in designing, planning, and coordinating geotechnical instrumentation projects, scheduling control, obtaining permits for on-site installation,and setting up and commissioning monitoring, providing input into health, safety, environmental and quality policies ensuring uptodate documentation
• Liaise and coordinate with client for installation and monitoring issues while overseeing all instrumentation works including production of method statements, project quality plan, calibration, installation, data acquisition, data verification, data processing, web database, data presentation, update of instrumentation drawings and reporting
• Shall be responsible for preparing all necessary reports as specified in the contract’s documents and client submission

Skills / Qualifications

• Possess a Degree in Geotechnical Engineering with at least 5 years of working experience
• Working knowledge of laboratory safety
• Possess a high level of expertise related to scope, core theories, concepts, terminologies and boundaries of chosen engineering discipline
• Possesses a demonstrated ability to apply academic knowledge within the context of Element’s business
• In-depth understanding of testing concepts
• Can analyze and compiles testing data from the tests performed
• Possess strong computer skills

HOW TO APPLY:

Interested applicants, please submit your updated resume to putri.nashera@element.com

Please state your availability, current & expected salaries for processing purpose. All applications will be treated in the strictest confidence. We regret that only shortlisted candidates will be notified.

The Role:

Based in the WSP Singapore office, the Consultant will be delivering ICT & Telecommunications Engineering and Consultancy Services to Clients across multiple sectors such as data center, healthcare facilities, aviation and property commercial buildings. You will be part of a rapidly growing Technology Consulting team, developing and managing technical delivery through new opportunities and existing clients.

The ideal candidate should have an interest in applying their expertise, project management and thought leadership to deliver digital design. We are looking for highly effective people who can work collaboratively with direct/ indirect (multidisciplinary) colleagues and external stakeholders to deliver great outcomes for our clients.

Key Responsibilities:

1. Responsible for delivery; taking ownership of projects as well as tasks.
2. ICT & Telecommunications detailed design documentation such as:Client Return Briefs
   Reports
   Technical Advice
   Specifications
   Schematics
   Drawings
   
   Detailed sections and installation drawingsSite inspections and construction management duties including RFI and Submittal review
   Attend meetings independently
   Coordination with relevant engineering disciplines to ensure the ICT network can support their services (Smart Building, Electrical and Mechanical, AV, Security)
   Coordination with Architect to ensure adequate spatial provisions have been provided

Qualifications:

• Relevant tertiary qualifications (BSci, BEng or equivalent)
• Minimum of 2-year consulting experience and 4-8 years’ industry experience on ICT projects
• Well versed with providing ICT & technology advisory services and technical designs
• Sound understanding of International and Singapore ICT Standards
• Proven ability of writing well-structured and clear design reports
• Proficient in commercial grade building ICT system design and designing IT/OT networks
• Track record of leading medium scale projects and contributing to larger projects
• Familiarity with design and construction platforms and tools (Revit, CAD, Bluebeam, Autodesk360, etc.)
• Comfortable handling competing priorities, prioritising work, and meeting deadlines
• Strong interpersonal and communication (written/verbal) skills.

Preferred Qualifications:

• RCDD or other BICSI credential
• CCNA, CCNP or other similar networking credential
• CWNA, CWDP or similar wireless network credential
• Experience in a consulting engineering setting
• Experience in Smart Building Technology design
• Experience involving the design of Integrated Converged Networks
• Data centre project experience

We’re seeking a Senior Backend Engineer for our Enterprise SaaS client to design and scale backend systems powering their platform. You will build data pipelines and microservices that process data for large enterprises, shaping real-time insights.

Responsibilities

• Design, build, and maintain backend services and data pipelines that support the platform’s core systems
• Architect scalable microservices and APIs to process and serve large volumes of data related to millions of client assets
• Collaborate with frontend engineers and product teams to integrate backend systems with user interfaces and reporting layers for seamless data delivery
• Continuously enhance system deployment, monitoring, and performance to support rapid platform scaling
• Develop clean, testable code and implement automated testing to ensure system reliability and maintainability
• Manage asynchronous data workflows and task queues using technologies such as Kafka and Airflow to enable efficient event-driven processing
• Apply expertise in relational (Postgres) and non-relational (MongoDB) databases to optimize data storage and retrieval
• Demonstrate ownership and initiative by independently driving projects and solving ambiguous technical challenges in a fast-paced startup environment

Preferred competencies and qualifications

• Experience with large-scale data processing or streaming systems, particularly for security analysis
• Knowledge of data engineering practices including building ETL pipelines and schema versioning
• Exposure to DevOps practices and CI/CD tooling for automated deployment and system monitoring
• Familiarity with cloud-based services and leveraging them for service deployment
• Prior experience working in Agile and DevOps-driven engineering cultures

Tech Stack

• Backend: FastAPI, Airflow

• Database: Postgres, MongoDB

• Message Queues: Kafka

About the Role

We’re looking for a hands-on Security Engineer / Architect to help secure our systems, data, and funds across our infrastructure.

You’ll work closely with IT, Infra, R&D, Web3, Product, and business teams to design practical security controls, lead security projects end-to-end, run offensive security exercises, and support ongoing security initiatives. This is a role for someone who is comfortable going from high-level architecture to very concrete implementation details and automation.

Responsibilities

Core Security Engineering

• Design and implement security controls to protect sensitive data, financial assets, and critical systems, ensuring integrity, confidentiality, and availability.
• Evaluate, recommend, and lead the implementation of security solutions (tools, platforms, processes) in a hands-on manner.
• Own security projects from inception to rollout, working closely with IT, Infrastructure, R&D, Web3 and other business units to ensure secure and timely delivery.
• Proactively identify and assess risks and vulnerabilities, and define/enforce mitigation strategies (technical and process).

Offensive Security, Testing & Bug Bounty

• Plan and execute penetration tests and targeted assessments (applications, APIs, infrastructure) either directly or by coordinating external partners.
• Lead or support red teaming / adversarial simulations to test detection, response, and real-world resiliency of critical workflows and infrastructure.
• Work with engineering teams on purple teaming style exercises: jointly validating detections, hardening controls, and improving runbooks.
• Own the technical side of the bug bounty / responsible disclosure process:
• Triage and validate incoming reports
• Coordinate with engineering owners
• Track remediation and communicate outcomes internally (and externally where needed)

Automation & Security Engineering

• Build and maintain security automation: scripts, playbooks, and pipelines that reduce manual toil (e.g., auto-enrichment of alerts, automated checks in CI/CD, policy-as-code).
• Integrate and tune SAST/DAST/SCA, IaC scanning, image scanning, and secrets scanning into CI/CD to catch issues early with minimal noise.
• Implement detection-as-code (e.g., for SIEM / logging platforms) and continuously refine alerts based on real incidents and red team learnings.

Policy, Operations & Collaboration

• Develop, refine, and maintain security policies, standards, and procedures, with a strong focus on data, funds, and access security.
• Contribute to day-to-day security operations and monitoring, including reviewing alerts, supporting incident response, and improving detection & response capabilities.
• Collaborate with stakeholders (IT, HR, Infra, R&D, Product, Trading, and other teams) to align security initiatives with business goals and product roadmaps.

Background & Experience

• 5+ years of hands-on experience in cybersecurity, with a proven track record designing and implementing security solutions, frameworks, and policies.
• Experience with security architecture, risk assessments, and vulnerability management in complex, fast-paced environments.
• Demonstrated experience in at least one of:

----- Penetration testing / offensive security (infra, apps, APIs, or Web3), or

----- Running or working closely with red team / purple team engagements

• Experience triaging and managing security findings from scanners, pen tests, and bug bounty programs (HackerOne, Bugcrowd, self-hosted, etc.).
• Demonstrated ability to deploy and administer IAM platforms (e.g., Okta or similar) and define robust access models (RBAC, SSO, MFA).
• Competence in configuring and managing EDR and MDM solutions across a diverse device and user base.
• Hands-on experience with regulatory and compliance requirements relevant to financial institutions or crypto companies (e.g., SOC 2, ISO 27001:2022, DORA, NIST, CIS).
• Interest in Web3 / crypto (DeFi, trading platforms, digital asset custody/security, etc.) is highly advantageous
• Comfort with at least one scripting / programming language (Python, Go, TypeScript, etc.) to build automations, integrations, and internal tools.

Competencies & Personality

• Strong team player who enjoys working cross-functionally with IT, HR, Infra, R&D, Product, Trading, and business stakeholders.
• Genuinely passionate about cybersecurity, offensive and defensive — enjoys thinking like an attacker but building like an engineer.
• Experience embedding security best practices into day-to-day workflows (development, infrastructure, operations) and driving automation over manual checks.
• Ability to articulate complex security concepts in clear, practical terms to both technical and non-technical audiences.
• Values ownership, accountability, and clear communication, and is comfortable operating in a fast-changing environment with high autonomy.
  

Certifications

Must-have

• OSCP – we expect a deep, hands-on understanding of offensive techniques, not just theory.

Nice to have

• CISSP, CISM, or equivalent broad security leadership/architecture certifications.
• Relevant GIAC certs (e.g., GWAPT, GCPN, GSEC, GCLD, GCIA, GIAC Cloud / Web / Exploit tracks).
• Cloud security certifications (e.g., AWS Security Specialty, Azure Security Engineer, GCP Professional Cloud Security Engineer).
• Kubernetes / container security or general K8s certifications (CKS, CKA, etc.).

Responsibilities :

• Work closely with our sales team to support pre-sales activities including client and site visits, tenders, submitting proposals, etc.
• To identify and develop new potential customers
• To provide assistance and advise to customers
• Any other duties as assigned by the Management from time to time

Requirements :

• Knowledge of IT/OT, Electrical & Mechanical advantageous
• Able to operate systems on Microsoft Windows, Office (Word, Excel, Power-point)
• Self-motivated
• Good Interpersonal Skill
• Keen Learner

Potential career advancement to Senior Executive.

Project Planning & Execution

• Develop and manage project schedules, budgets, and resource allocation.

• Coordinate with cross-functional teams to ensure timely delivery.

Technical Leadership

• Provide engineering expertise in design, development, and validation of processes or systems.

• Review technical drawings, specifications, and ensure compliance with standards.

Team & Stakeholder Management

• Lead engineers and contractors, ensuring clear communication of project goals.

• Act as the main technical point of contact for clients and stakeholders.

Quality & Safety Assurance

• Implement quality control measures and ensure adherence to safety regulations.

• Conduct risk assessments and propose mitigation strategies.

Continuous Improvement

• Drive value engineering initiatives to reduce costs and improve efficiency.

• Identify opportunities for innovation in processes and technology.

Project Planning & Execution

• Develop and manage project schedules, budgets, and resource allocation.

• Coordinate with cross-functional teams to ensure timely delivery.

Technical Leadership

• Provide engineering expertise in design, development, and validation of processes or systems.

• Review technical drawings, specifications, and ensure compliance with standards.

Team & Stakeholder Management

• Lead engineers and contractors, ensuring clear communication of project goals.

• Act as the main technical point of contact for clients and stakeholders.

Quality & Safety Assurance

• Implement quality control measures and ensure adherence to safety regulations.

• Conduct risk assessments and propose mitigation strategies.

Continuous Improvement

• Drive value engineering initiatives to reduce costs and improve efficiency.

• Identify opportunities for innovation in processes and technology.

Responsibilities

• Support and provide mechanical engineering design
• Handle design works and/or project management relevant to ACMV, Fire Protection, Sanitary and Plumbing.
• Supervise and coach a team of engineers in mechanical services for the project from concept stage, design development, contract documentation, authority submissions, site administration to project completion
• Act as either Project Manager or Team Leader in projects.
• Act as mentor to new employees.
• Provide technical assistance to engineers.
• Advise engineers on the project administration and contractual issues.
• Conduct technical discussion on common design problems with engineers

Requirements

• Recognised Degree in Mechanical Engineering with PEB Singapore
• Candidate must have min 6 years of relevant working experience in design engineering of ACMV / HVAC, Fire Protection and Plumbing services with Engineering Consultancies in Singapore
• Proven track record of working across organization boundaries to define requirements, solve complex problems and drive programs to successful completion
• Good understanding of Singapore Code of Practice and local authority submission process (LTA / PUB / BCA)
• BIM and CAD capabilities (REVIT / Microstation / Autocad) will be added advantage

• Reports to the Construction Manager
• Responsible for the planning of overall schedule
• Review and monitor the progress of the project while taking into consideration the schedule, cost control and risk management
• Coordinates with construction team to report the reason of delay, potential risks and mitigation measures in consideration of understanding overall work sequence with planned resources
• Prepare project progress reports
• Liaise directly and regularly in Korean with our Korean headquarters to update process of project
• Act as a key liaison for Korean-speaking executives, staff, and partners
• Coordinating with HQ team (South Korea)
• The candidate should understand the construction Industry System and be able to discuss it with HQ from Korea and Branch office

Job Requirements

• Degree in Civil Engineering or equivalent
• Minimum 10 years of relevant experience with A1 MNC construction firm
• More than 5 years of experience in Girder/Segment Production
• Relevant experience in construction planning and program coordination for major infrastructure projects
• Experience in projects with international EPC contractors or mega projects with contract amount higher than S$500 million is highly preferred
• Proficiency in Primavera P6, MS Project and ERP is mandatory for this position
• Strong background in Structural (Bridge/Tunnel)
• Self-motivated, independent individual and possesses great initiatives
• Good interpersonal skills
• Previous LTA project (NSC) is an added advantage

The Role

The role will demand interaction with large scale enterprises up to senior levels, as well as with customer technical staff within the traditional IT organization. The successful candidate will have sound technical experience and skills, blended with strong interpersonal and presentation skills. The candidate will solve issues directly with customers, will provide technical support for POCs, assisting with solutions engineering as well as 2nd level support for Sales Engineers in the field.

This is a technical support role within the sales organization with travel up to 10%.

Your day-to-day

• This is a technical support role that also requires a strong sales engineer focus taking ownership of incoming pre-sales calls created by prospects, sales representatives, and sales engineers, documenting each call and customer issue with detailed information

• Configuration of Proofpoint Products to connect in-flow with Microsoft Exchange, Office 365, Lotus Domino, Google Apps and other email products, working daily in a primarily Linux environment

• Solving issues directly with customers and providing 2nd level "helpdesk” support to sales engineers in the field via phone, chat, email and screen sharing as a backup to sales engineers and working directly with customers on installations, configuration changes, and cutting over production email

• Liaison for escalations for prospects, sales representatives, and sales engineers to Engineering, Operations or Product Management for resolution

• Managing and improving the SE Lab and Demo Lab, including scripts, new hardware, and new software solutions

• Proactively creating new Wiki and Knowledgebase articles

What you bring to the team

• Industry experience in a customer-facing technical field such as technical support, professional services or sales engineering with a good understanding of the sales process and the roles and responsibilities of a sales engineer

• Confident technical presentation and communication skills, both verbal and written

• Solid background in email and network administration with a thorough understanding of Internet protocols and how they work, particularly HTTP, SMTP, LDAP

• Knowledge of networking, TCP/IP protocol, network configuration and components (firewalls, routers, etc.)

• Detailed hands-on knowledge and experience of Linux, vast knowledge of commands for searching logs, scripting, etc. Must be very comfortable with commands used for copying/editing files searching logs/files/folders, monitoring network traffic and scripting

• In-depth messaging infrastructure system administration experience (sendmail knowledge is a plus).

• Scripting capabilities, specifically Perl and shell scripting

• Knowledge of SQL databases, Apache, HTTP, DNS, and LDAP

• Ability to thrive in a fast-paced environment, work independently, ability to adapt quickly, positive attitude

• High attention to detail

• Virtualisation, cloud infrastructure or security experience