Total 2,966 system analyst job vacancies in Australia

Duration: 1 Jul/ 1 Aug 2026 - 28 Feb / 31 Mar 2027

Key Responsibilities

Pricing & General Price Increase (GPI) Management

• Support the annual General Price Increase (GPI) exercise for Global Customers, including incentive plan compilation and pricing reviews.
• Clarify pricing terms and ensure alignment across stakeholders.
• Assist in the implementation and maintenance of pricing updates across systems.

Rate Management & System Maintenance

• Support setup, maintenance, and updates of rates within billing systems.
• Validate and cross-check rate updates to ensure pricing accuracy and data integrity.
• Assist in central coordination and execution of pricing updates for Global Customers.

Global Agreement Administration

Maintain and update Global Customer Agreement information and pricing terms.
Review, update, and communicate fuel surcharge terms and changes to relevant stakeholders.
Support post-activation activities and ongoing maintenance of customer agreements.

Requirements:

• Diploma/Degree (preferred) in any field with strong analytical background, no experience required

• Proficient in Microsoft Excel, particularly the capability to analyse large volumes of data

Jessica Nguyen Huynh Thanh Truc

CEI Reg. No. R23113787

EA License No. 99C4599

We regret that only shortlisted candidates will be notified.

The System Engineer will design, implement, and maintain critical IT infrastructure components across both Windows and hybrid environments. The engineer will play a key role in deploying virtualized systems, ensuring platform stability, and supporting integration with application teams.

Key Responsibilities

• Design, implement, and commission new systems and infrastructure solutions.
• Maintain and upgrade existing systems, ensuring high availability and compliance with IT standards.
• Manage and configure Azure Stack Hub virtualization, including NSG, Load Balancer, Images, and Storage.
• Administer and harden Windows Server (2016/2019) environments, including Active Directory, GPOs, RDS, and Failover Clustering.
• Install, configure, and maintain Microsoft SQL (2016–2019) databases.
• Deploy and support Linux-based appliances and Ubuntu OS environments.
• Configure and manage backup solutions using Commvault.
• Support networking and security configurations, including SSL certificate management.
• Conduct preventive maintenance and ensure all systems adhere to IT security policies.
• Collaborate with application and network teams for seamless integration and troubleshooting.

Requirements

• 3–5 years of hands-on system engineering experience.
• Proficiency in at least 5 or more of the following areas:
• Azure Stack HubWindows Server 2016/2019SQL Server administrationLinux/Ubuntu OSCommvauly
• Proficiency in at least 5 or more of the following areas: Azure Stack Hug, Windows Server 2016/2019, SQL Server administration, Linux/Ubuntu OS, Commvault Networking and security, System hardening and patching, Networking and security
• Strong analytical and problem-solving skills.Excellent teamwork, communication, and documentation abilities.

• Co-ordinate and work closely with the external parties and customers to plan, organize and execute the project related activities.
• Assist the manager in engineering works such as system designing, documentation, testing & commissioning (T&C) for ELV and security systems.
• Plan and develop the project schedules in compliance with customer requirements, deadlines, and/or milestones; develop efficient mechanisms to track the project progression in the field and update the schedules regularly to ensure that the activities are progressed within the schedule’s timelines.
• Responsible for all work site activities such as coordination and supervision works related to engineering works and systems design.
• Ensure timely completion of all the assigned projects particularly the T&C schedules.
• Responsible for project management related activities which include attend work site meetings, job coordination, system designs etc.

Requirements:

• At least a Diploma in relevant fields.
• Minimum 2 years of relevant experience.
• Knowledge in Security System and ELV Systems e.g. PA system, Fire Alarm System, CCTV system, Card Access, Structure Cabling & etc.
• Familiar with BIM (Navisworks) and/or AutoCAD.
• Able to manage project cycle independently with minimum supervision.
• Knowledge in underground cabling work will be an added advantage.

Please submit your updated and comprehensive CV to: gracehrsolutions.patriciapoh@gmail.com for a P&C discussion. Your CV should be updated and in MS WORD FORMAT ONLY (NOT PDF) with full career details, stating current or last drawn salary with full breakdown such as base, incentives, AWS, etc. and expected salary, contact details, educational qualifications, working experiences, reasons for leaving each past employment(s) and availability date.

For quicker processing, please indicate the position applied for on the subject header. We regret to inform that only shortlisted candidates will be notified. However, if you are not selected, we will explore other positions for you, in the near future. All applications will be treated with the strictest confidence.

What our client offers

Our client offers an attractive remuneration package, a fast-paced and exciting working environment and provides challenging opportunities for career advancement. They care about their employees. They are not just an employer. They are a Team. They do not just offer you a job, they offer you a career. By joining their team, you will find a strong purpose and deep meaning in everything you do. You will have the chance to make a real difference for customers, working alongside a passionate team of like-minded colleagues, while building your knowledge/skills and developing your career in a fun, dynamic and fast-growing organization.

Our client advocates fair employment practices, recruits talents based on merit and fit with their corporate values and complies with the Tripartite Guidelines on Fair Employment Practices (TGFEP), including the prevailing guidelines on recruitment. They are committed to achieving diversity and creating an inclusive working environment. They welcome all applications irrespective of social and cultural background, race, gender, age, religious belief or nationality.

Personal Data Protection Statement for Job Applicants

Please be informed that the personal data you provided by way of your job application to Grace HR Solutions will be collected, used and disclosed by or on behalf of Grace HR Solutions to determine or investigate your suitability, eligibility or qualifications for employment with Grace HR Solutions and/or its clients and manage your application for employment with Grace HR Solutions and/or its clients including identifying you as potential candidate for future suitable positions and/or notifying you of any such positions, either existing or in the future.

Company Overview

Grace HR Solutions is a boutique professional recruitment consultancy involved in the recruitment of permanent, contract, and temporary positions. We are fully committed to achieving excellence in every assignment through leveraging our vast candidate pool, industry connections, and strategic insights. As the total recruitment and staffing solutions partner, our goal is to provide our Clients the best staffing solutions through an integrated database network supported by localized content and services. We strive to be efficient and effective in matching the right candidate to the right job. Reach out to us to discover even more about how we can help you with all your staffing needs or your own career.

Job Title: Microsoft Purview DLP Security Analyst / M365 DLP Support Engineer

Employment Period: August/September 2026 to March 2027, with possible yearly renewal
Location: 1 Fusionopolis Way
Working Hours: Monday to Friday, 8:30am to 6:00pm
Engagement Type: Contract / Renewable Term

Role Overview
We are seeking a Microsoft Purview DLP Security Analyst / M365 DLP Support Engineer to support Data Loss Prevention alert monitoring, incident handling, investigation, reporting, user support, and policy improvement activities.

The successful candidate will work closely with security operations, service desk, data owners, business users, compliance teams, and Microsoft Purview SMEs to ensure DLP alerts are properly monitored, investigated, classified, documented, escalated, and improved through continuous policy tuning.

Key Responsibilities

DLP Alert Monitoring & Incident Handling
Monitor DLP alerts from Microsoft Purview DLP Dashboard, Microsoft Defender XDR, email notifications, service desk tickets, and related alerting channels.

Log, track, triage, and classify DLP alerts, including initial investigation of true positives and false positives.

Perform first-level analysis and escalate high-risk or complex incidents to L2 security operations, L3 Purview SMEs, architects, compliance, legal, or other relevant stakeholders where required.

Investigation & Analysis
Perform detailed analysis of DLP incidents to identify root causes, including user behaviour, policy gaps, data misclassification, or process issues.

Validate and document false positives clearly to support policy improvement and operational reporting.

Support forensic analysis and evidence gathering for high-risk DLP incidents where required.

Escalation & Stakeholder Coordination
Coordinate with SOC teams, service desk, business units, data owners, compliance, legal, and IT stakeholders to ensure DLP incidents are handled appropriately and within expected timelines.

Communicate DLP-related issues clearly to both technical and non-technical users.

Policy Tuning & Change Management
Work with L3 SMEs and architects to recommend improvements to DLP policies based on repeated alerts, user feedback, threat trends, false positive patterns, and post-incident findings.

Support DLP change management activities arising from new regulatory requirements, new workloads such as Teams, Copilot or SaaS applications, and post-incident improvements.

Provide practical recommendations to improve DLP policy effectiveness and reduce unnecessary business disruption.

User Support & Awareness
Respond to user-reported DLP issues, including blocked activities, policy alerts, and suspected false positives.

Provide guidance to users on compliant data handling and proper use of sensitive information.

Support communication and awareness activities related to DLP policy enforcement.

Monitor and ensure the AI agent is running and responding correctly where applicable.

Reporting & Continuous Improvement
Prepare periodic DLP reports covering alert volumes, top users triggering policies, false positive rates, policy effectiveness trends, recurring issues, and recommended improvements.

Maintain proper documentation of investigations, findings, escalations, and closure actions.

Technical Skills Required
Strong hands-on knowledge of Microsoft Purview DLP is mandatory.

Experience in Microsoft Purview policy configuration, troubleshooting, alert review, and operational support.

Good understanding of DLP across Endpoint, Exchange, SharePoint, Teams, and Microsoft 365 workloads.

Knowledge of Microsoft Defender XDR, Microsoft 365 Compliance Portal, Microsoft Entra, sensitivity labels, data classification, and information protection.

Microsoft Intune experience will be an added advantage.

Operational & SOC Skills
Experience in incident triage, investigation, security alert analysis, ticket handling, true/false positive determination, and basic log analysis.

Experience with ticketing tools such as ServiceNow or similar platforms.

Ability to work with SOC, service desk, compliance, legal, and business stakeholders.

Data Security & Compliance Knowledge
Good understanding of data protection, data classification, data exfiltration risks, insider risk awareness, and DLP control concepts.

Knowledge of Singapore PDPA and data protection practices will be advantageous.

Soft Skills
Strong communication skills with business users and technical stakeholders.

Ability to explain DLP blocks, alerts, and policy enforcement in a professional and user-friendly manner.

Strong analytical thinking, root-cause analysis, documentation, and coordination skills.

Able to work independently while escalating appropriately when needed.

Experience Requirement
3 to 5 years of experience in Microsoft 365, Microsoft Purview, DLP, security operations, end-user support, or L2 support.

Hands-on experience supporting Microsoft Purview DLP in an enterprise environment is strongly preferred.

Preferred Certifications
Microsoft SC-400: Information Protection Administrator
Microsoft SC-200: Security Operations Analyst
Microsoft MS-102: Microsoft 365 Administrator
Microsoft SC-300: Identity and Access Administrator

Key Responsibilities

• Produce daily P&L reports and perform P&L decomposition

• Provide commentary on key P&L drivers and link them to desk strategies

• Monitor new deals, late trades, and market operations activity

• Review off-market trades and validate/justify rationale for execution

• Perform exception checks between reported P&L vs trader estimates and investigate breaches

• GLAO certification of balance sheet accounts

• Compute room-wide and desk-level reserves

• Prepare key risk and performance indicator reporting for the desk

• Improve and streamline team workflows and operational efficiency

• Review control processes and identify potential gaps

• Support ad-hoc queries from Front Office, Risk, Middle Office, and Finance

Requirements

• Degree in Accountancy, Finance, or Business preferred

• Minimum 2 years of relevant experience, ideally in banking

• Understanding of treasury products, derivatives, and options preferred

• Strong proficiency in Microsoft Excel

• Strong control mindset with attention to detail

• Analytical and inquisitive approach

• Good team player with ability to connect product control activities to desk strategy

We regret that only shortlisted candidates will be notified.

Interested candidates may apply through the application system. We regret to inform only Shortlisted candidates will be notified.

EA License No. 01C4394 • RCB No. 200007268E •EA Registration • Lim Jia Jie EA Registration No. R22108969

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolsingapore.com/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Reporting into the Supply Chain Services Manager, Supply Chain Services Team is responsible for the design, deployment and adherence to key systems, tools and processes used by our client’s Global Supply Chain Teams. As a key member of this dedicated team, you’ll play a vital role in managing and enhancing these systems and processes, ensuring that they effectively empower our client’s Global Supply Chain operations.

As a key member of the team, you will ensure the seamless operation and improvement of our client’s Supply Chain Services Programs. Reporting directly to Supply Chain Services as an individual contributor, you will play a pivotal role in maintaining, supporting, and advancing our client’s applications.

Job Responsibilities

Maintenance and Support

• Develop new and maintain or update existing Power Apps and Power Automate flows for peak performance.

• Keep a close eye on application health, addressing issues swiftly and implementing enhancements.

• Identify and evaluate opportunities for improvement, ensuring accuracy in data and reports.

Issue Resolution

• Provide expert assistance to associates using Power Apps, Power Automate flows, Power BI, and SharePoint.

• Diagnose and resolve application issues promptly, documenting solutions for future reference.

User Training and Documentation

• Empower associates by training them on Supply Chain tools and applications.

• Develop and maintain user guides, FAQs, and conduct training sessions to ensure user proficiency.

Collaboration

• Work closely with the Program Lead to align on application requirements and updates.

• Participate in team meetings, contributing to the enhancement of processes and tools.

Compliance

• Ensure all activities comply with company policies and procedures.

Requirements:

• Proficiency with Power BI, Power Apps, and Power Automate.

• Innovative approach to solving complex enterprise challenges.

• Ability to convey technical information to non-technical users.

• Meticulous approach to data accuracy and application performance.

• Good foundational skills in HTML/CSS.

• Deep understanding of best practices in database management.

• Skills in SQL DB, Data Engineering, Data Analytics & python programming.

• Excellent stakeholder management and communication abilities.

• Solid grasp of analytical tools.

• Quick learner, adept at adjusting to new technologies and requirements.

• Knowledge of key business processes within supply chain is a plus.

We are hiring the headcount under Recruit Express.

1. Support General Price Increase (GPI) Exercise

• Assist in compiling monthly incentive plans for Global Customers’ GPI review.

• To clarify pricing terms.

2. Maintenance of Rates

• Support rate setup or updates in Express Billing

• Assist in the central implementation of the annual general price increase for Global Customers.

• Cross-check rates update in GRE to ensure accuracy

3. Maintenance of Global Agreements

• Maintain and review fuel terms for Global Customers, executing updates and communicating changes to Sales.

• Support post-activation maintenance activities

• Update Global Customer Agreement information

Requirements:

• Diploma/Degree (preferred) in any field with strong analytical background

Interested candidates please send in your resume to:

Reina Patricia Johan
Outsourcing Team
Recruit Express Pte Ltd
Email: reina@recruitexpress.com.sg

EA License No: 99C4599

• Support data management and enhancement activities to improve data accuracy and usability

• Maintain and develop data warehouse and data automation processes

• Collaborate with internal stakeholders to gather business and system requirements

• Support system implementation, integration, and user testing activities

• Prepare and document business requirements and data specifications

• Monitor data quality and investigate discrepancies for continuous improvement

• Ensure reliable data availability for reporting and business analysis

• Assist in projects related to information systems and data initiatives

Interested applicants may email resume to kellychooi@recruitexpress.com.sg

Chooi Kelly (CEI Registration No: R25136207)

Recruit Express Pte Ltd (EA: 99C4599)

We regret only shortlisted candidates will be contacted

Job Purpose:

System Studies, Test program/scripts design and development, System Validation for new products, System Investigations and R&D support to Customer issues.

Key responsibilities:

· Design and verify digital and analog electronic circuits for micro-controller based system.

· Develop electrical designs to meet the design specifications

· Circuits analysis, test and trouble-shooting

· Design and develop FTDI IC pre-silicon/post silicon validation platform

· Define IC product validation plan and design IC validation test cases

· Review and develop product specification.

· Perform H/W and system design and verification

· Perform product compliance certification

· Perform design, application note and production release documents

· Perform production test support materials

· Support transfer of products to production.

Additional responsibilities:

· Any reasonable task assigned by management and deemed to be within the individuals’ capabilities to ensure smooth running of the business.

· As this is an evolving business, ongoing change is an integral part of the position. Management will liaise with the individual on any fundamental change to work practices. The individual is required to embrace and adopt any change to working practices.

Knowledge and skill requirements:

· Degree/Master’s in Electrical/Electronics Engineering

· At least 7 years of experience in the area of products development/validation

· Working experience from design to production are essential

· Knowledge and working experience in one or more of the following:

· Microprocessor system, architecture and development.

· Digital and analog circuit design experience

· Test scripts development in Python or other Programming languages is a must

· Knowledge in connectivity technology such as USB, UART, SPI, I2C

· FPGA development with RTL design experience is a plus

· Knowledge of USB type C, Power Delivery, USB3.2 SuperSpeed is a plus

Working conditions:

· Working conditions are normal for an office environment.

· Work requires willingness to work as per a flexible schedule.

Location: Marina One

Duration: 6 months contract

Salary: Up to $3820 + half-month bonus

Job Responsibilities:

• Responsible for daily health claims assessment day & operational duties within the team, ensuring valid claims are assessed according to Policy’s terms & benefits and within the claim authority limit.
• To provide accurate and timely assessment of health claims within required service standards.
• Ensure claims are settled within the agreed turnaround time.
• Ensure that pending claims are followed up and managed on a timely basis.
• Ensure that complaints are managed effectively and on a timely basis.
• Provide or support training on claims.
• Provide support, face-to-face meeting and resolve customers and intermediaries’ complaints.
• Provide claims statistics and reporting.
• Comply with regulatory and risk management controls, corporate policies, procedure and claims guidelines.
• Ensure full understanding of Fair Dealing Outcomes and one’s own accountability in delivering these outcomes as applicable to the role.
• Ensure compliance with all applicable laws and regulations relating to the above functional activities.

Job Requirements:

• Minimum Diploma/Degree in any field with 1-2 years of experience in medical claims
• Insurance professional qualifications and/or nursing qualifications would be an added advantage

Ally (Kubota Ayako)
CEI Reg. No. R26161457
EA Lic: 99C4599
Recruit Express Pte Ltd

Location: Aperia Mall

Duration: 4-6 months contract (1 Jul - End Feb 2027, or 1 Aug - End Feb 2027)

Salary: Up to $3600 + completion bonus

Job Responsibilities:

• Support annual and monthly pricing review exercises, including incentive plan compilation and pricing clarification.
• Maintain and update customer rates in billing systems, ensuring data accuracy and timely implementation of price changes.
• Manage and update Global Customer Agreements, including fuel terms and post-activation maintenance activities.
• Liaise with internal stakeholders to communicate pricing and agreement updates.

Job Requirements:

• Minimum Diploma or Degree in any discipline with strong analytical skills.
• Proficient in Microsoft Excel and comfortable working with large datasets.

Ally (Kubota Ayako)
CEI Reg. No. R26161457
EA Lic: 99C4599
Recruit Express Pte Ltd

• Delivered twenty-four hour support for all technology infrastructure needs and issues, for environment including 5 Windows and 8 Linux based servers and 200 desktops and laptops (Windows, MAC and Linux) across three regional offices
• Efficiently implemented network file sharing by configuring NFS to share files and resources across the network
• Managing corn jobs, at Jobs, batch processing and job scheduling
• Hands on experience in protocols such as TCP/IP, DHCP, HTTP, SMTP, SSH, FTP
• Installed and configured SSH, SFTP, Managed email (Postfix and Sendmail), LDAP
• Installed Apache, IIS and configured Virtual hosts and also experience applying SSL certs for websites, CSR generation
• Installation of SAMBA utility software
• Create File systems using Logical Volume Management (LVM), LV Extend and Reduce
• Linux kernel, memory upgrades and swaps area and performed Red hat Linux Kickstart installations
• Provided systems and server management and oversight and resolution of network/connectivity and software issues for local and remote users
• Worked with Server OS performing setup, maintenance and troubleshooting for 2000, 2003, 2008, Responsible for building, configuring, and supporting workstations and servers.
• Performed hardware builds (upgrades and new machines), set up offsite backup systems, and contributed to system migrations
• Good hands on experience in building/managing Virtual Machines in Oracle and VMware virtual environments
• Experience in Windows Domain Controller, Active Directory configuration, users and group creation and management, folder permissions, network sharing, backup and maintenance
• Responsible for implementing and supporting Microsoft Office (2000, 2007, 2010) technologies
• Responsible for LAN/WAN administration and support
• Responsible upgraded and maintenance of server hardware components as per requirement.
• Worked with different hardware and software vendors to troubleshoot the hardware and software problems.
• Strong technical knowledge on Domain(Maintain and updating Domains CName and A Records in Godaddy.com, securepaynet.net, Net4in, Hostgator)
• Installed, configured and managed databases MS SQL 2000/2005 Server on Windows

Key Responsibilities

·Responsible for HVAC system design, equipment selection, load calculations, duct and piping design, airflow analysis, and commissioning for commercial and industrial facilities

·Manage projects from concept design through construction support and commissioning for data centers, semiconductor fabs, hospitals, pharmaceutical plants, or large industrial facilities.

·Coordinate with project teams, contractors, vendors, and clients to ensure smooth project execution and delivery.

·Support site activities including installation supervision, testing, and commissioning where required.

Job Requirement

·Diploma or Bachelor’s degree in Mechanical Engineering, Building Services Engineering ,Architectural Engineering, Energy Engineering Electrical Engineering, or related disciplines.

·Proficient in both English and Chinese

·Strong hands-on experience in on-site supervision of fire protection system installations.

·Familiar with Singapore HVAC requirements, codes, and authority inspection processes administered by Singapore Civil Defence Force (SCDF).

·Knowledge of HVAC system testing, commissioning, and authority inspection workflows is an advantage.

·Able to work independently onsite, and coordinate effectively with project teams, contractors, system vendors, and Clients.

-Willing to work in a site-based and shift-based environment, as required by the project

Reporting to the Firmware Team Lead/Project Manager, the successful applicant will be involved in switching mode power supply development activities such as firmware development, firmware verification, auto test program, prototyping, evaluation and assisting manufacturing in BETA run of the new product.

• Participate in product definition, specification, and requirements analysis working with cross-functional stakeholders.
• Collaboration on firmware architecture and development strategy with a particular focus on wired and wireless networks.
• Design new products in timely manner to meet the product spec, modify existing designs, improve existing products for better performance and /or cost.
• Participate in product definition, specification and requirements analysis working with cross functional stakeholders.
• Design, code, integrate, test, support and enhance software solutions for power conversion systems.
• Perform system integration and validation testing activities, including verification of interoperability within overall solution.
• Assist with evaluating existing and emerging technologies to identify solutions that will reliably operate in a wide range of installed environments.
• Architecting, developing, integrating, and delivering embedded and PC software in a regulated product development.
• Participating in all project lifecycle phases – from design and code development through unit testing, documentation, and release.
• Coaching and guidance to Jr Firmware engineers in evaluation and design.
• Provides technical direction to the team.
• Provide technical support to factory on design related issue.
• Provide support for power supply prototypes and production products.
• Collaborate with remote teams and local teams to support integration work with hardware team.
• Participate in software qualification activities such as SFMEA and code reviews.
• Participate in system integration and validation testing activities, including production/factory support.

Requirements:
Bachelor’s or master’s degree in Computer Science, Computer Engineering, Electrical Engineering, or a related field.

5-7 years of related work experience.

Experience or good understanding of power supply topologies and analog/digital circuitry is a plus.

Familiarity with software development (Microsoft C#, GUI).

Experience with Microchip, TI, ST microcontrollers and DSPs.

Experience interacting with software debugging in an embedded environment.

Familiarity with digital control or firmware for power electronics a plus (PWMs, ADC, digital filter).

Experience in embedded system or signal processing algorithms (DSP) control.

Experience implementing & developing communication stack driver and networking physical protocols (I2C, SPI, RS-485, PMBus, Modbus, Ethernet, etc.).

Some knowledge/experience in IoT, TCP/IP, Websocket, LWIP stack or freeRTOS will be an added advantage.

Comfortable using oscilloscopes, multi-meters, power supplies, etc.

Comfortable reading hardware schematics and data sheets.

Familiarity with version control systems (SVN), and release methodologies.

Familiarity with MISRA, IEC62304 or other coding standards will be an added advantage.

Disciplined and detail-oriented; experience delivering robust, readable code.

Experience in recreating sporadic types of issues/failures using various debugging techniques.

Excellent analytical and problem-solving skills.

Key Responsibilities:

• Collaborate with stakeholders to gather requirements, understand and document business needs, business requirements and flows related to the Authority’s public services and application systems;

• Review business rules and service journeys, gathering requirement specifications, engaging stakeholders, creating user journey maps and wireframes, and providing support on updates to the Authority;

• Develop user stories, specifications, acceptance criteria, and create detailed process maps to visualize, understand and streamline current workflows and business processes;

• Review design specifications and project deliverables (e.g. monthly project report, log review for privileged user access, test plan, test reports, application design/code) to ensure the completeness for the Authority’s acceptance;

• Understand and review source codes from vendor(s) for deployment;

• Support and review on-site acceptance and System Integration Testing (SIT);

• Facilitate and support User Acceptance Test (UAT) and trainings for users;

• Conduct technical review and assessment of End of Support (EOS) upgrade proposals before making recommendations to the Authority;

• Coordinate, facilitate and support any audit to be conducted by the Authority’s appointed auditor(s) on the system;

• Project management and governance, ensuring performance and fulfilment of contractual obligations by the Authority’s appointed contractor managing the collection system.

• Provide maintenance and technical operations support for the Authority’s

• Reviewing impact analysis of all system modifications or new requirements on the functionality, performance, and security of the systems

• Work closely with external parties, ICT providers or government agencies for the operational and maintenance works and new initiatives/enhancements of the Authority’s systems;

• Performing hands-on development as part of exploration of new technologies/products and automation of existing processes;

• Participate and support in incident, troubleshooting, testing and verification of reported issues, incidents and to follow up with the Authority’s appointed contractors, stakeholders and business users to ensure timely escalation where required and completion and closure of the issues or incident; and

• Ensure that the deliveries of the project by the Authority’s appointed contractors are compliant with relevant policies and guidelines and to identify and close any compliance gaps.

Requirements:

• At least 3years of experience in business analysis.

• Bachelor’s degree in Computer Science, Information/ Infocom Technology, or related discipline would be preferred;

• Strong knowledge in application support and maintenance and possesses hands-on knowledge and experience in end-to-end Software Development Life Cycle;

• Experience in IT project implementation, specifically on user requirements gathering, IT business analysis, application solutioning, UI/UX design and using automated testing software such as Tricentis TOSCA would be an added advantage;

• Experience in the following would be advantageous:

• Cloud platform and technology;
• Application development using Power builder, Java, Delphi or ASP.Net; and
• Government projects.

• Experience with stakeholder management;

• Have a positive attitude and good interpersonal skills, able to work and communicate effectively with stakeholders to ensure business needs are met; and

• Experience inworking under minimal supervision and to demonstrate ability to ensure tasks are well completed and project is on schedule.