Total 2,966 Others system analyst job vacancies in Australia

• Co-ordinate and work closely with the external parties and customers to plan, organize and execute the project related activities.
• Assist the manager in engineering works such as system designing, documentation, testing & commissioning (T&C) for ELV and security systems.
• Plan and develop the project schedules in compliance with customer requirements, deadlines, and/or milestones; develop efficient mechanisms to track the project progression in the field and update the schedules regularly to ensure that the activities are progressed within the schedule’s timelines.
• Responsible for all work site activities such as coordination and supervision works related to engineering works and systems design.
• Ensure timely completion of all the assigned projects particularly the T&C schedules.
• Responsible for project management related activities which include attend work site meetings, job coordination, system designs etc.

Requirements:

• At least a Diploma in relevant fields.
• Minimum 2 years of relevant experience.
• Knowledge in Security System and ELV Systems e.g. PA system, Fire Alarm System, CCTV system, Card Access, Structure Cabling & etc.
• Familiar with BIM (Navisworks) and/or AutoCAD.
• Able to manage project cycle independently with minimum supervision.
• Knowledge in underground cabling work will be an added advantage.

Please submit your updated and comprehensive CV to: gracehrsolutions.patriciapoh@gmail.com for a P&C discussion. Your CV should be updated and in MS WORD FORMAT ONLY (NOT PDF) with full career details, stating current or last drawn salary with full breakdown such as base, incentives, AWS, etc. and expected salary, contact details, educational qualifications, working experiences, reasons for leaving each past employment(s) and availability date.

For quicker processing, please indicate the position applied for on the subject header. We regret to inform that only shortlisted candidates will be notified. However, if you are not selected, we will explore other positions for you, in the near future. All applications will be treated with the strictest confidence.

What our client offers

Our client offers an attractive remuneration package, a fast-paced and exciting working environment and provides challenging opportunities for career advancement. They care about their employees. They are not just an employer. They are a Team. They do not just offer you a job, they offer you a career. By joining their team, you will find a strong purpose and deep meaning in everything you do. You will have the chance to make a real difference for customers, working alongside a passionate team of like-minded colleagues, while building your knowledge/skills and developing your career in a fun, dynamic and fast-growing organization.

Our client advocates fair employment practices, recruits talents based on merit and fit with their corporate values and complies with the Tripartite Guidelines on Fair Employment Practices (TGFEP), including the prevailing guidelines on recruitment. They are committed to achieving diversity and creating an inclusive working environment. They welcome all applications irrespective of social and cultural background, race, gender, age, religious belief or nationality.

Personal Data Protection Statement for Job Applicants

Please be informed that the personal data you provided by way of your job application to Grace HR Solutions will be collected, used and disclosed by or on behalf of Grace HR Solutions to determine or investigate your suitability, eligibility or qualifications for employment with Grace HR Solutions and/or its clients and manage your application for employment with Grace HR Solutions and/or its clients including identifying you as potential candidate for future suitable positions and/or notifying you of any such positions, either existing or in the future.

Company Overview

Grace HR Solutions is a boutique professional recruitment consultancy involved in the recruitment of permanent, contract, and temporary positions. We are fully committed to achieving excellence in every assignment through leveraging our vast candidate pool, industry connections, and strategic insights. As the total recruitment and staffing solutions partner, our goal is to provide our Clients the best staffing solutions through an integrated database network supported by localized content and services. We strive to be efficient and effective in matching the right candidate to the right job. Reach out to us to discover even more about how we can help you with all your staffing needs or your own career.

Job Purpose:

System Studies, Test program/scripts design and development, System Validation for new products, System Investigations and R&D support to Customer issues.

Key responsibilities:

· Design and verify digital and analog electronic circuits for micro-controller based system.

· Develop electrical designs to meet the design specifications

· Circuits analysis, test and trouble-shooting

· Design and develop FTDI IC pre-silicon/post silicon validation platform

· Define IC product validation plan and design IC validation test cases

· Review and develop product specification.

· Perform H/W and system design and verification

· Perform product compliance certification

· Perform design, application note and production release documents

· Perform production test support materials

· Support transfer of products to production.

Additional responsibilities:

· Any reasonable task assigned by management and deemed to be within the individuals’ capabilities to ensure smooth running of the business.

· As this is an evolving business, ongoing change is an integral part of the position. Management will liaise with the individual on any fundamental change to work practices. The individual is required to embrace and adopt any change to working practices.

Knowledge and skill requirements:

· Degree/Master’s in Electrical/Electronics Engineering

· At least 7 years of experience in the area of products development/validation

· Working experience from design to production are essential

· Knowledge and working experience in one or more of the following:

· Microprocessor system, architecture and development.

· Digital and analog circuit design experience

· Test scripts development in Python or other Programming languages is a must

· Knowledge in connectivity technology such as USB, UART, SPI, I2C

· FPGA development with RTL design experience is a plus

· Knowledge of USB type C, Power Delivery, USB3.2 SuperSpeed is a plus

Working conditions:

· Working conditions are normal for an office environment.

· Work requires willingness to work as per a flexible schedule.

• Delivered twenty-four hour support for all technology infrastructure needs and issues, for environment including 5 Windows and 8 Linux based servers and 200 desktops and laptops (Windows, MAC and Linux) across three regional offices
• Efficiently implemented network file sharing by configuring NFS to share files and resources across the network
• Managing corn jobs, at Jobs, batch processing and job scheduling
• Hands on experience in protocols such as TCP/IP, DHCP, HTTP, SMTP, SSH, FTP
• Installed and configured SSH, SFTP, Managed email (Postfix and Sendmail), LDAP
• Installed Apache, IIS and configured Virtual hosts and also experience applying SSL certs for websites, CSR generation
• Installation of SAMBA utility software
• Create File systems using Logical Volume Management (LVM), LV Extend and Reduce
• Linux kernel, memory upgrades and swaps area and performed Red hat Linux Kickstart installations
• Provided systems and server management and oversight and resolution of network/connectivity and software issues for local and remote users
• Worked with Server OS performing setup, maintenance and troubleshooting for 2000, 2003, 2008, Responsible for building, configuring, and supporting workstations and servers.
• Performed hardware builds (upgrades and new machines), set up offsite backup systems, and contributed to system migrations
• Good hands on experience in building/managing Virtual Machines in Oracle and VMware virtual environments
• Experience in Windows Domain Controller, Active Directory configuration, users and group creation and management, folder permissions, network sharing, backup and maintenance
• Responsible for implementing and supporting Microsoft Office (2000, 2007, 2010) technologies
• Responsible for LAN/WAN administration and support
• Responsible upgraded and maintenance of server hardware components as per requirement.
• Worked with different hardware and software vendors to troubleshoot the hardware and software problems.
• Strong technical knowledge on Domain(Maintain and updating Domains CName and A Records in Godaddy.com, securepaynet.net, Net4in, Hostgator)
• Installed, configured and managed databases MS SQL 2000/2005 Server on Windows

Key Responsibilities

·Responsible for HVAC system design, equipment selection, load calculations, duct and piping design, airflow analysis, and commissioning for commercial and industrial facilities

·Manage projects from concept design through construction support and commissioning for data centers, semiconductor fabs, hospitals, pharmaceutical plants, or large industrial facilities.

·Coordinate with project teams, contractors, vendors, and clients to ensure smooth project execution and delivery.

·Support site activities including installation supervision, testing, and commissioning where required.

Job Requirement

·Diploma or Bachelor’s degree in Mechanical Engineering, Building Services Engineering ,Architectural Engineering, Energy Engineering Electrical Engineering, or related disciplines.

·Proficient in both English and Chinese

·Strong hands-on experience in on-site supervision of fire protection system installations.

·Familiar with Singapore HVAC requirements, codes, and authority inspection processes administered by Singapore Civil Defence Force (SCDF).

·Knowledge of HVAC system testing, commissioning, and authority inspection workflows is an advantage.

·Able to work independently onsite, and coordinate effectively with project teams, contractors, system vendors, and Clients.

-Willing to work in a site-based and shift-based environment, as required by the project

Reporting to the Firmware Team Lead/Project Manager, the successful applicant will be involved in switching mode power supply development activities such as firmware development, firmware verification, auto test program, prototyping, evaluation and assisting manufacturing in BETA run of the new product.

• Participate in product definition, specification, and requirements analysis working with cross-functional stakeholders.
• Collaboration on firmware architecture and development strategy with a particular focus on wired and wireless networks.
• Design new products in timely manner to meet the product spec, modify existing designs, improve existing products for better performance and /or cost.
• Participate in product definition, specification and requirements analysis working with cross functional stakeholders.
• Design, code, integrate, test, support and enhance software solutions for power conversion systems.
• Perform system integration and validation testing activities, including verification of interoperability within overall solution.
• Assist with evaluating existing and emerging technologies to identify solutions that will reliably operate in a wide range of installed environments.
• Architecting, developing, integrating, and delivering embedded and PC software in a regulated product development.
• Participating in all project lifecycle phases – from design and code development through unit testing, documentation, and release.
• Coaching and guidance to Jr Firmware engineers in evaluation and design.
• Provides technical direction to the team.
• Provide technical support to factory on design related issue.
• Provide support for power supply prototypes and production products.
• Collaborate with remote teams and local teams to support integration work with hardware team.
• Participate in software qualification activities such as SFMEA and code reviews.
• Participate in system integration and validation testing activities, including production/factory support.

Requirements:
Bachelor’s or master’s degree in Computer Science, Computer Engineering, Electrical Engineering, or a related field.

5-7 years of related work experience.

Experience or good understanding of power supply topologies and analog/digital circuitry is a plus.

Familiarity with software development (Microsoft C#, GUI).

Experience with Microchip, TI, ST microcontrollers and DSPs.

Experience interacting with software debugging in an embedded environment.

Familiarity with digital control or firmware for power electronics a plus (PWMs, ADC, digital filter).

Experience in embedded system or signal processing algorithms (DSP) control.

Experience implementing & developing communication stack driver and networking physical protocols (I2C, SPI, RS-485, PMBus, Modbus, Ethernet, etc.).

Some knowledge/experience in IoT, TCP/IP, Websocket, LWIP stack or freeRTOS will be an added advantage.

Comfortable using oscilloscopes, multi-meters, power supplies, etc.

Comfortable reading hardware schematics and data sheets.

Familiarity with version control systems (SVN), and release methodologies.

Familiarity with MISRA, IEC62304 or other coding standards will be an added advantage.

Disciplined and detail-oriented; experience delivering robust, readable code.

Experience in recreating sporadic types of issues/failures using various debugging techniques.

Excellent analytical and problem-solving skills.

Key Responsibilities:

• Collaborate with stakeholders to gather requirements, understand and document business needs, business requirements and flows related to the Authority’s public services and application systems;

• Review business rules and service journeys, gathering requirement specifications, engaging stakeholders, creating user journey maps and wireframes, and providing support on updates to the Authority;

• Develop user stories, specifications, acceptance criteria, and create detailed process maps to visualize, understand and streamline current workflows and business processes;

• Review design specifications and project deliverables (e.g. monthly project report, log review for privileged user access, test plan, test reports, application design/code) to ensure the completeness for the Authority’s acceptance;

• Understand and review source codes from vendor(s) for deployment;

• Support and review on-site acceptance and System Integration Testing (SIT);

• Facilitate and support User Acceptance Test (UAT) and trainings for users;

• Conduct technical review and assessment of End of Support (EOS) upgrade proposals before making recommendations to the Authority;

• Coordinate, facilitate and support any audit to be conducted by the Authority’s appointed auditor(s) on the system;

• Project management and governance, ensuring performance and fulfilment of contractual obligations by the Authority’s appointed contractor managing the collection system.

• Provide maintenance and technical operations support for the Authority’s

• Reviewing impact analysis of all system modifications or new requirements on the functionality, performance, and security of the systems

• Work closely with external parties, ICT providers or government agencies for the operational and maintenance works and new initiatives/enhancements of the Authority’s systems;

• Performing hands-on development as part of exploration of new technologies/products and automation of existing processes;

• Participate and support in incident, troubleshooting, testing and verification of reported issues, incidents and to follow up with the Authority’s appointed contractors, stakeholders and business users to ensure timely escalation where required and completion and closure of the issues or incident; and

• Ensure that the deliveries of the project by the Authority’s appointed contractors are compliant with relevant policies and guidelines and to identify and close any compliance gaps.

Requirements:

• At least 3years of experience in business analysis.

• Bachelor’s degree in Computer Science, Information/ Infocom Technology, or related discipline would be preferred;

• Strong knowledge in application support and maintenance and possesses hands-on knowledge and experience in end-to-end Software Development Life Cycle;

• Experience in IT project implementation, specifically on user requirements gathering, IT business analysis, application solutioning, UI/UX design and using automated testing software such as Tricentis TOSCA would be an added advantage;

• Experience in the following would be advantageous:

• Cloud platform and technology;
• Application development using Power builder, Java, Delphi or ASP.Net; and
• Government projects.

• Experience with stakeholder management;

• Have a positive attitude and good interpersonal skills, able to work and communicate effectively with stakeholders to ensure business needs are met; and

• Experience inworking under minimal supervision and to demonstrate ability to ensure tasks are well completed and project is on schedule.

Job Holder is primarily responsible for delivering credit support solutions to the Corporate Banking coverage team. Specifically, assist line manager / unit in the core deliverables of Client Credit Management by:

·      Creating credit spreads and calculations on financial statements and related information for new to bank and existing clients using relevant systems and software.

·      Performing comprehensive analysis of new credit requests, credit change requests, renewals and annual reviews in co-ordination with the Senior Relationship Manager in the Front Office.

·      Developing in-depth knowledge of the sector they are supporting.

·      Preparation of various types of Credit Applications and related summary term sheets.

·      Raising of waiver requests stemming from deviations to bank policies, standards and procedures (e.g., Wholesale Banking Policy, Credit Policy and standards, Credit/ Legal Documentation Policy etc.) approved conditions and covenants (includes conditions precedent and subsequent).

·      Earmarking of limits and subsequent reinstatement or lapsing (as appropriate)

·      Structuring of credit facilities and related transactions.

·      Building and maintaining a portfolio-wide database to capture the day-to-day management of Approval conditions and agreed covenants. 

·      Tracking and reporting of all unit related deliverables, KPI’s and KRI’s

·      Ensuring Facility and Security documentation are prepared in accordance with credit approvals, Credit/Legal Documentation policy and Department procedures.

·      Ensuring follow-up and satisfaction of conditions precedent and subsequent to facility utilization.

·      Tracking and reporting the status of conditions precedent and subsequent documents and highlight exceptions to line manager.

·      Preparation of periodic reports as well as any MI reports for the department.

Job Requirement

Knowledge
·      Ability to solve problems and escalate to higher levels (as appropriate) and get along with people amicably.

·      Good understanding of Wholesale banking products.

·       Good knowledge and understanding of Credit, AML and Operations management.

·      Fair working knowledge of Loan Documentation, Syndication Loan Structures, Commercial Contracts, Trade Finance, Credit Risk, KYC and Banking terminology including standard loan covenants.

·      Good background in performing credit analysis of Corporations.

Solid computer skills with capability to use spread sheets, graphic and presentation packages to review and create professional materials

Education
·     Suitably educated, preferably with a bachelor’s degree in economics/commerce/finance. Professional Degrees (an added advantage)

Experience
Minimum of 3-5 years’ experience in a similar function, credit or audit with large regional or global financial institution(s)

• Degree in Business, Finance, Computer Science, or related field with at least 8 years of relevant working experience and at least 5 years of hands-on experience in data management or business analyst role within investment and banking industry.
• Experience crafting user journeys and use cases and using them to guide system design and implementation.
• Proficiency in SQL, Python and experience with other data analysis tools.
• Excellent communication and written skills, with the ability to translate complex data concepts into understandable terms for non-technical stakeholders.
• Strong problem-solving skill and attention to detail.
• Ability to manage multiple projects simultaneously and meet deadlines.
• Good at working with details and is meticulous for operations.
• Good understanding and knowledge in data modelling and data integration.
• Experience in System Development Life Cycle (SDLC) methodology and/or Agile methodologies (like Scrum and Kanban).
• A good team player with a growth mindset and the ability to work independently.

About the Role

We are looking for an experienced System Analyst with deep expertise in Oracle SQL/PL/SQL development and financial/banking application support. The ideal candidate will have a strong background in payment systems, regulatory compliance, and SDLC, with a proven track record in Singapore's banking and financial sector.

Key Responsibilities

• Design, develop, test, and deploy Oracle-based database applications including stored procedures, functions, packages, and database objects
• Analyze business and technical requirements and translate them into functional/technical design documents
• Develop and maintain batch processing flows for financial and banking applications using PL/SQL and Unix Shell Scripting
• Support and maintain SWIFT Alliance systems (AWP, SAA, SAG) and payment infrastructure such as MEPS+
• Perform and support SIT and UAT cycles; implement changes to production environments
• Manage BAU technical operations, incident resolution, and change requests in alignment with regulatory compliance standards
• Liaise with stakeholders, vendors, and operational teams for seamless system integration
• Investigate and resolve technical issues reported by business users
• Support Java-based applications and data processing pipelines

Required Skills & Qualifications

• Degree in Computer Science, Electronics Engineering, or related field
• 8+ years of experience in Oracle SQL, PL/SQL development
• Proficiency in Unix Shell Scripting and Java application support
• Hands-on experience with Oracle databases (9i/10g/11g/12c), SQL Developer, TOAD, SQL*Plus
• Experience with SWIFT Alliance and MEPS+ payment systems
• Familiarity with AML/KYC systems (e.g., BAE Systems DETICA) and regulatory reporting (Basel/RWA)
• Experience with Control-M scheduler and ClearCase/ClearQuest
• Strong documentation skills (Functional Design, Technical Design, Unit Test Plans)
• Excellent communication and stakeholder management skills

Preferred

• Background in Risk/Compliance systems such as Risk Authority (Moody's RAY)
• Prior experience in Oracle Retail applications (ORMS, RWMS)

X Star Technology is a global AI leader in automotive finance technology, headquartered in Singapore. We operate across Asia Pacific, Latin America, and the Middle East, serving a network of 2,000+ dealers, manufacturers, and financial institutions. Our Agentic AI platform powers end-to-end loan origination through machine learning, big data, and intelligent automation. Join us as we scale intelligent mobility financing worldwide.

Key Responsibilities

Financing Support

1. Assist in preparing documentation for credit facilities negotiation/application.

2. Coordinate with banks on financing proposals, pricing and terms.

3. Track credit line utilization and ensure compliance with covenants.

Fintech Partnership Development

1. Identify and engage banks and financial institutions as potential partners for our fintech solutions.

2. Present and promote our fintech offerings (e.g., automated financing platforms, API-driven credit solutions).

3. Support integration projects and ensure smooth onboarding of partners.

Relationship Management

1. Maintain strong relationships with banking partners to secure financing and partnership opportunities.

2. Monitor market trends in fintech adoption and provide strategic recommendations.

Data & Reporting

1. Prepare reports on financing activities, partnership progress, and market insights.

2. Track performance of fintech initiatives and measure impact on business growth.

Risk & Compliance

1. Ensure all financing and partnership activities comply with internal policies and regulatory requirements.

2. Support audit processes by providing accurate documentation and reports

Job Requirements
1. Minimum Bachelor’s degree in:

• Finance
• Accounting
• Economics
• Business Administration

2. Minimum 3–5+ years in:

Corporate finance/Treasury operations/Cash management/Banking

3. Relevant experience areas:

Financial analysis/ Cash forecasting/Debt management/Banking relationships

4. Strong financial analysis and modelling skills

5. Cash flow forecasting and liquidity management

6. Understanding of:

Financial markets (FX, interest rates)

Investment instruments

Corporate funding structures

7. Proficiency in tools:

Excel (advanced level – pivot tables, formulas)

ERP systems (e.g., SAP, Oracle)

Treasury Management Systems (TMS)

8. Knowledge of:

Hedging techniques (FX, interest rate risk)

Risk management principles

Job Description:

·      Support Commodities and Forex Trading Team.

·      Collate pricing for the assigned commodities.

·      Generate framework and live monitoring platform of trading summaries.

·      Summarize the trading statements from London Metal Exchange, Shanghai Futures Exchange and Chicago Mercantile Exchange, and provide basic analysis on the reports and statements from the Exchanges.

·      Assist with Cashflow Management (FX)

·      Liaise with relevant parties on trading, banking, and brokerage transactions.

·      Perform any other duties as assigned by management from time to time.

Job Requirements:

·      Diploma/Degree in Mathematics, Statistics, Finance, Engineering, Computer Science or equivalent.

·      Basic knowledge in statistics, currencies, derivatives and financial instruments.

·      Possess and demonstrate interest in China, London and US markets.

·      Able to speak/write in English and Mandarin (as need to liaise with clients from China counterpart who speak/write in Mandarin).

·      Proficient in Microsoft Office is essential.

·      Self -motivated and adapt fast paced in dynamic environment.

* Fresh graduates are welcome to apply as training will be provided.

Responsibilities:

Domain & Functional SME

• Subject Matter Expert (SME) for Collections processes, including delinquency and workflow management, recoveries, write-offs, legal collections, and customer communications.
• Translate business requirements into functional and technical specifications aligned with the target collections platform.
• Validate functional designs, configurations, and solution approaches to ensure they meet business intent and regulatory requirements.

Conversion & Data Migration Delivery

• Lead conversion and data migration strategy, including scope definition, data mapping, reconciliation, and validation.
• Oversee end-to-end legacy-to-target data conversion, ensuring data quality, completeness, and accuracy.
• Define and manage mock conversions, dress rehearsals, and cutover planning.
• Drive resolution of data issues, gaps, and defects in collaboration with technical teams.
• Coordinate with architecture, development, testing, and infrastructure teams to ensure aligned delivery.
• Manage dependencies across workstreams, vendors, and system integrators.
• Ensure adherence to the bank’s delivery standards, SDLC, and governance frameworks.

Testing & Readiness

• Oversee functional, system, integration, and testing from a business and SME perspective.
• Ensure test scenarios fully cover collections processes, conversion outcomes, and edge cases.
• Support business readiness activities including operational handover, and hypercare.

Stakeholder & Vendor Management

• Serve as a primary liaison between business, IT, vendors, and system integrators.
• Provide clear status reporting, risk management, and issue escalation to senior stakeholders.
• Guide vendors on functional expectations and validate delivered outcomes.

Requirements:

·       10+ years of experience in Collections systems, platforms, or operations within banking or financial services.

·       Proven experience in collections re-platforming, system replacement, or major transformation programs.

·       Strong hands-on experience with data conversion / migration in large-scale enterprise implementations.

·       Demonstrated success in functional delivery leadership, managing complex dependencies and timelines.

Experience working with third-party vendors or system integrators in regulated environments

Key Domain/ Technical Skills
Deep understanding of Collections lifecycle and business rules.

Strong knowledge of conversion methodologies, data mapping, reconciliation, and cutover execution.

Ability to read and validate functional designs, data models, and interface specifications.

Familiarity with Agile, Waterfall, or hybrid delivery models.

Strong analytical and problem-solving skills, particularly in complex migration scenarios.

Excellent stakeholder management and communication skills.

Ability to bridge business and technology teams effectively.

Strong decision-making skills with a delivery and outcomes mindset.

Comfortable operating in high-pressure, time-bound transformation programs.

Experience with commercial or consumer collections platforms (e.g., vendor-based collections systems).

Exposure to regulatory or compliance-driven collections environments.

Prior experience in dual-role positions (SME + Delivery / Functional Lead).

Key Responsibilities

Communications & Content

• Prepare and format PowerPoint presentations and internal communication materials

• Update intranet content (Wealth Release Hub) using basic CMS/HTML editing

• Support email communications (EDMs), including drafting, formatting, and simple graphics

• Proofread materials for clarity, grammar, and compliance with internal standards

Administrative Support

• Manage calendars, schedule meetings, and coordinate logistics for senior managers

• Organize meeting setups, materials, and stakeholder coordination across teams

• Support documentation, agendas, minutes, and tracking of action items

Finance & Operations

• Process invoices and expenses, including purchase requests and payment tracking

• Maintain budget and expense trackers and ensure accurate reconciliation

• Ensure compliance with internal procurement and governance procedures

Requirements

• Diploma or Degree in Communications, Business, Finance, or related field

• Strong Microsoft Office skills (PowerPoint, Word, Excel)

• Basic understanding of HTML/CMS and/or graphic editing is an advantage

• Strong written and verbal English communication skills

Interested candidates may apply through the application system. We regret to inform only Shortlisted candidates will be notified.

EA License No. 01C4394 • RCB No. 200007268E •EA Registration • Lim Jia Jie EA Registration No. R22108969

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolsingapore.com/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Duration: 1 Jul/ 1 Aug 2026 - 28 Feb / 31 Mar 2027

Key Responsibilities

Pricing & General Price Increase (GPI) Management

• Support the annual General Price Increase (GPI) exercise for Global Customers, including incentive plan compilation and pricing reviews.
• Clarify pricing terms and ensure alignment across stakeholders.
• Assist in the implementation and maintenance of pricing updates across systems.

Rate Management & System Maintenance

• Support setup, maintenance, and updates of rates within billing systems.
• Validate and cross-check rate updates to ensure pricing accuracy and data integrity.
• Assist in central coordination and execution of pricing updates for Global Customers.

Global Agreement Administration

Maintain and update Global Customer Agreement information and pricing terms.
Review, update, and communicate fuel surcharge terms and changes to relevant stakeholders.
Support post-activation activities and ongoing maintenance of customer agreements.

Requirements:

• Diploma/Degree (preferred) in any field with strong analytical background, no experience required

• Proficient in Microsoft Excel, particularly the capability to analyse large volumes of data

Jessica Nguyen Huynh Thanh Truc

CEI Reg. No. R23113787

EA License No. 99C4599

We regret that only shortlisted candidates will be notified.

Job Title: Microsoft Purview DLP Security Analyst / M365 DLP Support Engineer

Employment Period: August/September 2026 to March 2027, with possible yearly renewal
Location: 1 Fusionopolis Way
Working Hours: Monday to Friday, 8:30am to 6:00pm
Engagement Type: Contract / Renewable Term

Role Overview
We are seeking a Microsoft Purview DLP Security Analyst / M365 DLP Support Engineer to support Data Loss Prevention alert monitoring, incident handling, investigation, reporting, user support, and policy improvement activities.

The successful candidate will work closely with security operations, service desk, data owners, business users, compliance teams, and Microsoft Purview SMEs to ensure DLP alerts are properly monitored, investigated, classified, documented, escalated, and improved through continuous policy tuning.

Key Responsibilities

DLP Alert Monitoring & Incident Handling
Monitor DLP alerts from Microsoft Purview DLP Dashboard, Microsoft Defender XDR, email notifications, service desk tickets, and related alerting channels.

Log, track, triage, and classify DLP alerts, including initial investigation of true positives and false positives.

Perform first-level analysis and escalate high-risk or complex incidents to L2 security operations, L3 Purview SMEs, architects, compliance, legal, or other relevant stakeholders where required.

Investigation & Analysis
Perform detailed analysis of DLP incidents to identify root causes, including user behaviour, policy gaps, data misclassification, or process issues.

Validate and document false positives clearly to support policy improvement and operational reporting.

Support forensic analysis and evidence gathering for high-risk DLP incidents where required.

Escalation & Stakeholder Coordination
Coordinate with SOC teams, service desk, business units, data owners, compliance, legal, and IT stakeholders to ensure DLP incidents are handled appropriately and within expected timelines.

Communicate DLP-related issues clearly to both technical and non-technical users.

Policy Tuning & Change Management
Work with L3 SMEs and architects to recommend improvements to DLP policies based on repeated alerts, user feedback, threat trends, false positive patterns, and post-incident findings.

Support DLP change management activities arising from new regulatory requirements, new workloads such as Teams, Copilot or SaaS applications, and post-incident improvements.

Provide practical recommendations to improve DLP policy effectiveness and reduce unnecessary business disruption.

User Support & Awareness
Respond to user-reported DLP issues, including blocked activities, policy alerts, and suspected false positives.

Provide guidance to users on compliant data handling and proper use of sensitive information.

Support communication and awareness activities related to DLP policy enforcement.

Monitor and ensure the AI agent is running and responding correctly where applicable.

Reporting & Continuous Improvement
Prepare periodic DLP reports covering alert volumes, top users triggering policies, false positive rates, policy effectiveness trends, recurring issues, and recommended improvements.

Maintain proper documentation of investigations, findings, escalations, and closure actions.

Technical Skills Required
Strong hands-on knowledge of Microsoft Purview DLP is mandatory.

Experience in Microsoft Purview policy configuration, troubleshooting, alert review, and operational support.

Good understanding of DLP across Endpoint, Exchange, SharePoint, Teams, and Microsoft 365 workloads.

Knowledge of Microsoft Defender XDR, Microsoft 365 Compliance Portal, Microsoft Entra, sensitivity labels, data classification, and information protection.

Microsoft Intune experience will be an added advantage.

Operational & SOC Skills
Experience in incident triage, investigation, security alert analysis, ticket handling, true/false positive determination, and basic log analysis.

Experience with ticketing tools such as ServiceNow or similar platforms.

Ability to work with SOC, service desk, compliance, legal, and business stakeholders.

Data Security & Compliance Knowledge
Good understanding of data protection, data classification, data exfiltration risks, insider risk awareness, and DLP control concepts.

Knowledge of Singapore PDPA and data protection practices will be advantageous.

Soft Skills
Strong communication skills with business users and technical stakeholders.

Ability to explain DLP blocks, alerts, and policy enforcement in a professional and user-friendly manner.

Strong analytical thinking, root-cause analysis, documentation, and coordination skills.

Able to work independently while escalating appropriately when needed.

Experience Requirement
3 to 5 years of experience in Microsoft 365, Microsoft Purview, DLP, security operations, end-user support, or L2 support.

Hands-on experience supporting Microsoft Purview DLP in an enterprise environment is strongly preferred.

Preferred Certifications
Microsoft SC-400: Information Protection Administrator
Microsoft SC-200: Security Operations Analyst
Microsoft MS-102: Microsoft 365 Administrator
Microsoft SC-300: Identity and Access Administrator