Total 1,145 solution architect job vacancies in Australia

Technical Sales Engineer - Lighting Solution

• Work Location: Ubi, Singapore
• Working Hours: Mon – Fri 8.30am – 6.30pm
• Monthly Salary: Base up to $4000 + Variable Bonus (VB)
• Employment Type: Full time, Permanent Contract

Company Overview

The company is a well‑established provider of lighting solutions with decades of industry experience. The company is recognized for delivering high‑quality, innovative products and services that meet diverse customer needs. With a strong presence across multiple markets, the company focuses on creating sustainable and reliable lighting systems that enhance environments and improve user experiences. The brand is committed to excellence, customer satisfaction, and continuous improvement in both design and technology.

Responsibility

• Drive sales and marketing efforts, build strong client relationships, and promote lighting products.

• Conduct product presentations and demonstrations, sharing updates to enhance brand awareness.

• Handle sales enquiries, attend site visits, and provide tailored solutions that meet customer needs.

• Prepare quotations, tenders, and negotiate contracts to secure orders and ensure timely delivery.

• Provide after-sales support, including troubleshooting, maintenance, and project coordination.

• Perform ad-hoc duties to support overall business operations and departmental goals.

Requirement

• Diploma/Degree in Electrical / Electronic Engineering or Marketing or Business
• Minimum 2 years of engineer experience in local construction industry
• Good interpersonal and communication skills, with the ability to coordinate effectively.
• Product training will be provided
• Candidate who can start immediately or within short notice will be preferred

We regret to inform you that only shortlisted applicants will be notified.

Recruit Lync Pte Ltd | EA License Number: 22C1000

Chen Hoe Nam | EA Personnel License: R25158678

About the Role:

We are seeking an experienced Pre-Sales Solutions Architect to support our sales team in designing modern applications and cloud solutions that meet client needs. You will engage with clients, understand their challenges and create scalable, on-premise/cloud-native architecture proposals using Pre-Sales Solutions Architect modern technologies.

Key Responsibilities:

• Translate complex technical requirements into compelling solution proposals.
• Use your technical expertise to support partnership and sales opportunities within your assigned market(s) via Tender/RFP/RFQs, design and software architecture discussions and technical presentations, to name a few
• Design application architecture using microservices, APIs, and on-premise/cloud-native approaches.
• Collaborate with sales, delivery, and product teams to craft winning solutions.
• Integrate third-party tools, enterprise software, and cloud platforms as part of solution design.
• Support development teams with implementation guidance and best practices.
• Research emerging technologies and trends to enhance our solution portfolio.

Requirements:

• 10+ years in IT with at least 5 years in solution architecture and pre-sales.
• Strong experience with Java, Spring Boot, .NET, C#, Microservices, API design, or other stacks.
• Proficient in Cloud-native technologies (AWS, Azure, or GCP), Kubernetes, government frameworks (e.g., IM8, GCC 2.0) and COST product (e.g., SAP, SF, PegaSystems, NewGen...).
• Experience working with the Singapore Government tender.
• Knowledge of middleware tools (e.g., Kafka, Tibco, Solace, Mulesoft...) and modern front-end frameworks (React, etc.).
• Experience designing CI/CD pipelines and working in agile environments.
• Familiar with enterprise architecture principles and integration patterns.
• Strong communication and presentation skills.
• Certifications in AWS, Azure, or GCP are a plus.
• Experience working with the offshore delivery team is a plus

• Data-centre Typology: To front projects and provide technical leadership and governance, supporting work winning, design, and multi-disciplinary delivery for Singapore markets
• Develop architectural concepts, designs, feasibility studies that meet client requirements
• Act as the key point of accountability, aligning client requirements with technical execution and team performance
• Managing budgets and risks, and ensuring high-quality delivery while balancing client and internal needs

If the role resonates with you and your professional experience complements the responsibilities listed, send your resume to koh.dickson@bayesrecruitment.com

Dickson Koh, EA Registration R1103367

www.bayesrecruitment.com

WorkYou’ll Do

• Overseeing the design and development of complex architectural projects, ensuring adherence to client requirements, budgets, and timelines

• Collaborating with cross-functional teams, including designers, engineers, and project managers, to deliver innovative and sustainable architectural solutions
• Adhering to design specifications, building codes and regulations to ensure design compliant
• Conducting site visits, managing client relationships, and presenting design proposals to stakeholders
• Staying up-to-date with the latest industry trends, regulations, and best practices in architecture
• Contributing to the firm's business development efforts by identifying new opportunities and participating in pitch presentations

Qualifications

• Degree in Architecture or equivalent
• Minimum of 4 years of post-qualification experience in the architecture industry, preferably in a senior or lead role
• Registered Architect with the Board of Architects Singapore (BOA), holding a valid practicing certificate is an advantage
• Familiarity with local building codes and regulations in Singapore
• Exceptional technical skills, including proficiency in CAD software, 3D modelling, and other industry-standard design tools
• Proven project management experience, with the ability to manage multiple projects and lead cross-functional teams effectively
• Strong problem-solving, critical thinking, and decision-making abilities, with a focus on delivering high-quality, innovative designs
• Excellent communication and presentation skills, with the ability to translate complex technical information to diverse stakeholders

Company Overview

Our client is a leading global technology organization investing heavily in next-generation AI capabilities across large language models, search and recommendation systems, AI agents, and high-performance computing infrastructure. As part of its continued expansion in Singapore, the company is looking to appoint multiple Principal / Staff AI Systems Architects to join its growing team.

Job Description

Reporting to senior technical leadership, you will play a critical role in designing and optimizing end-to-end AI systems across the full stack, from model architecture and inference optimization to distributed systems and large-scale production deployment.

You will focus on building high-efficiency AI computing systems, improving performance, scalability, and cost efficiency of large-scale AI workloads in real-world environments.

Key Responsibilities

1. AI Systems Architecture & Optimization

• Design and optimize large-scale AI systems across model, system, and infrastructure layers
• Improve model inference efficiency through techniques such as quantization, sparsity, KV cache optimization, and distributed parallelism
• Ensure low latency, high throughput, and cost-efficient deployment in production environments

2. High-Efficiency AI Computing

• Develop and optimize large-scale inference systems for LLMs and multimodal models
• Work on GPU acceleration, CUDA optimization, and distributed computing frameworks
• Drive performance improvements across compute, memory, and networking layers

3. Search, Recommendation & RAG Systems

• Build scalable AI-powered search and recommendation platforms
• Develop retrieval-augmented generation systems with strong grounding and hallucination control
• Enable multilingual and cross-regional search experiences
• Support personalization and monetization use cases such as recommendation and advertising

4. AI Agent Systems & Security

• Contribute to AI agent system design and orchestration
• Implement safeguards including prompt injection prevention, access control, and system robustness
• Ensure secure and reliable deployment of AI systems

5. End-to-End System Ownership

• Drive technical initiatives from design to production deployment
• Collaborate with cross-functional teams across global engineering and product organizations
• Deliver measurable impact on large-scale production systems

Requirements

Qualifications & Experience

• Bachelor’s, Master’s, or PhD in Computer Science, Engineering, or related field
• 5–12+ years of experience in AI systems, machine learning infrastructure, or distributed computing
• Strong experience working with large-scale production systems

Technical Skills

• Strong expertise in LLMs or multimodal models
• Hands-on experience in inference optimization or high-efficiency computing
• Solid programming skills in Python and/or C++ (CUDA experience preferred)
• Experience with modern AI frameworks and distributed systems

Preferred Experience

• Experience in search, recommendation systems, or RAG architectures
• Familiarity with AI agent systems and orchestration frameworks
• Exposure to large-scale infrastructure such as GPU clusters or cloud-based AI platforms

Key Competencies

• Strong systems thinking across both low-level optimization and high-level architecture
• Ability to work independently as a senior individual contributor
• Comfortable operating in a fast-paced, global environment
• Strong problem-solving and technical leadership capabilities

Additional Information

• Opportunity to work on cutting-edge AI systems with global impact
• Exposure to large-scale real-world AI applications
• Collaborative and innovation-driven environment

Responsibilities:

• Involved in large projects ranging from commercial, industrial, institutional, residential, mixed development, healthcare, infrastructure and MRT/rail etc.
• To lead, manage and coordination of projects complying with authorities' requirements and standards.
• Confidently administer the contract and effectively manage the project team and Consultants for best results.
• Proactively identify and resolve technical coordination, site and/or authorities compliance problems.
• Strong leadership skills and ability to work as a team.
• Ensure compliance with local building codes and regulations.
• Coordinate and carry out tender, evaluation, recommendation and award processes.
• Keep updated on contractual and authorities' requirements.
• Nurture, coach and upgrade skill levels of team members.

Requirements:

• Architectural masters/degree recognized by Board of Architects Singapore.
• Minimum 10 years of post-graduate architectural experience.
• Bim/Revit, Archicad, Autocad, Sketchup, In-Design, as well as basic rendering and graphics publishing software programs.

Interested and suitable candidate kindly click quick apply. Resume will be routed to Jasmine Chin Yan Min. We regret that only suitable candidate will be notified.

GEMS Recruit/EA License: 23C1459

EA Personnel No: R1442379 (Jasmine Chin Yan Min)

Who are we looking for:

We are seeking a high-performing Business Development Manager to accelerate the adoption of our Early Payment and Supply Chain Financing solutions across large corporations and their supplier ecosystems in Singapore. 

This role is ideal for a driven, strategic sales professional with a strong track record in financial solution selling, exceptional communication skills, and established networks within major enterprises — including family-owned conglomerates. You will lead full-cycle enterprise sales and orchestrate multi-stakeholder engagement across client organisations.

What you will be doing:

Business Development & Sales

• Drive new business acquisition for Early Payment and Supply Chain Financing programs.
• Identify, develop, and close opportunities with large enterprises and their suppliers.
• Own the entire sales cycle — prospecting, pitching, structuring proposals, negotiating terms, and closing deals.

Client Engagement

• Build deep, trust-based relationships with C-suite, treasury, procurement, and finance leaders. 
• Engage decision-makers in family-owned conglomerates and major corporates to drive program adoption. 
• Deliver compelling presentations that clearly communicate value, ROI, and strategic impact.

Cross-Functional Coordination

• Coordinate across product, credit, risk, legal, and operations to deliver tailored enterprise solutions. 
• Serve as the central point of contact to ensure seamless onboarding and implementation.

Market Development

• Use industry insights and networks to build a strong pipeline of high-value opportunities. 
• Represent the company at industry events, conferences, and networking platforms. 
• Provide market intelligence to influence product enhancements and strategic direction.

What we need from you:

• Bachelor’s degree in Business, Finance, or related fields. 
• Minimum 3 years of enterprise sales experience in Singapore in early payment solutions, supply chain finance, or B2B enterprise payments.
• Professionals from adjacent industries with strong corporate networks are welcome to apply. 
• Exceptional presentation, communication, and influencing skills with senior leaders. 
• Strong existing network with large enterprises, MNCs, and family-owned conglomerates. 
• Consistent track record of meeting or exceeding sales targets through consultative selling. 
• Ability to manage long, complex enterprise sales cycles and multi-stakeholder engagements. 
• Skilled at coordinating across internal and external teams to drive deal success. 
• High integrity, entrepreneurial mindset, and ability to thrive in a fast-paced fintech/financial services environment.

Scope:

• Provide supervision services for all Architectural works to ensure that contractors complies with contract/authorities'/agencies' requirements

• Oversee the Architectural team and personnel

• Provide all necessary endorsement

• Review all drawings and specifications and highlight any discrepancies, non-workable and/or missing details to OIC and the QP(D)s and QP(S)

• Review and comment on all construction method statements, risk assessmentsfor works, workplans, design for safety (DfS) workshop and SOP proposals

• Provide all relevant endorsements required by authorities/agencies/client

• Assist QPD for application of TOP and CSC

• Prepare site supervision plan and supervise all works directed by OIC

• Monitor project progress to ensure timely completion and prepare necessary site progress and status report for update to client

• Adhere to regulations and requirements of all stakeholders for any supervision work while ensuring proper supervision

• Monitor contractors' safety performance and participate actively in site safety management

• Conduct roving safety inspections, emergency & incident response and facts finding

• Report any accident/incident/near miss on site

Requirements

• Minimum 8 years of experience , of which at least 5 years in major construction works in buildings, architectural and fitting out works

• possess degree recognised by BOA

• Conversant with statutory code and requirements for site supervision, quality control procedures, construction administration and submission of progress report

• Strong leadership skills

• Familiar with all procedures in the Workplace Safety & Health Manual

NCS is a leading AI Tech Services company. With a 15,000-strong team across the Asia Pacific, NCS scales its platforms and capabilities to provide clients with greater agility and AI expertise across a range of Industries. Embracing a strong ecosystem of global partners, NCS transforms technology services delivery combining AI with digital resilience to drive real business impact. NCS is a subsidiary of the Singtel Group.

Role Overview

The Principal AI Architect is a senior technical leader responsible for the architectural integrity and strategic depth of NCS's most complex AI programmes. This is not a reference-architecture role — you go deep: design patterns, component-level trade-off analysis, cost modelling, and hands-on validation of the systems you design. You will engage with C-level and senior technical stakeholders on client side, shape multi-year AI platform roadmaps, and serve as the definitive technical authority across ML, GenAI, and agentic AI domains within NCS's AI practice.

Experience with architecting and building AI voice bot from scratch using livekit or similar framework would be a big plus.

Key Responsibilities

Architecture & Design

• Own end-to-end technical architecture for large-scale AI programmes: from data ingestion and model training through inference infrastructure, agentic orchestration, and front-end integration.
• Go beyond reference architecture: produce detailed design pattern specifications, component interaction diagrams, data flow models, and failure mode analyses.
• Make and defend technically grounded design decisions: LLM selection and cost modelling, build-vs-buy analysis, open-weight vs. proprietary model trade-offs, and infrastructure sizing.
• Design enterprise agentic AI systems incorporating multi-agent orchestration, RAG, AI memory, planning, reasoning, reflection, and tool integration via MCP or equivalent.
• Specify AI governance and safety architectures: guardrails, observability stacks, responsible AI controls aligned to NIST AI RMF, MAS TRM, and applicable regulatory frameworks.
• Define evaluation and quality frameworks across ML and GenAI: metrics selection, benchmark design, red-teaming protocols, and production monitoring strategies.
• Lead architecture reviews; challenge and validate designs proposed by AI Engineers and Senior AI Engineers.

Technical Depth & Hands-On Contribution

• Maintain active hands-on capability: prototype critical components, validate architectural assumptions through working code, and lead proof-of-concept builds.
• Deep working knowledge of the full AI stack: data pipelines, feature stores, model training (classical ML + fine-tuning LLMs), inference optimisation (quantisation, distillation, batching), and agentic orchestration.
• Evaluate and select from the evolving AI tooling ecosystem — vector databases, agentic frameworks, LLM gateways, MLOps platforms, observability tools — with defensible rationale.
• Design cost-optimised AI infrastructure: GPU/CPU sizing, quantisation strategies (GPTQ, AWQ, GGUF), cross-cloud connectivity, and FinOps for AI workloads.

Stakeholder Management & Delivery Leadership

• Serve as the senior technical authority in client engagements: lead architecture workshops, executive briefings, and technical governance reviews.
• Build trusted relationships with CTO, Head of AI, and senior engineering leaders on client side; navigate complex stakeholder dynamics across delivery programmes.
• Drive alignment between business objectives and technical architecture across multi-vendor, multi-workstream programmes.
• Provide architectural oversight and direction across delivery squads; escalate and resolve technical blockers at programme level.
• Contribute to presales: lead solution architecture for major bids, produce technically credible and commercially sound proposals.
• Develop and grow the AI engineering talent within the NCS AI practice; act as a technical mentor and role model across the team.

Thought Leadership & Practice Development

• Define and evolve NCS's internal AI architecture standards, design pattern libraries, and reusable platform components.
• Represent NCS externally: conference presentations, published thought leadership, and client advisory engagements.
• Identify emerging technology trends and translate them into practice capability investments.

Experience & Education

• 10–15+ years of progressive experience in AI/ML engineering, data science, or software engineering, with at least 5 years in architecture or technical leadership roles.
• Degree in Computer Science, Engineering, Statistics, or equivalent; advanced degree (MSc/PhD) advantageous.
• Proven track record designing and delivering large-scale AI programmes end-to-end — not just contributing to them.
• Experience building AI products or platforms from scratch, or serving as lead architect on enterprise AI programmes with significant complexity and scale.
• Background in system integration, technical consultancy, or professional services — with direct accountability for architecture quality in client-facing engagements.

Technical Depth

• Strong Python programming at production grade: modular, testable, well-documented code across ML and GenAI application stacks.
• Deep ML fundamentals: feature engineering, model evaluation, classical ML algorithms, bias-variance trade-offs, and hyperparameter optimisation.
• Extensive hands-on GenAI experience: RAG pipelines, LLM API integration (OpenAI, Anthropic, AWS Bedrock, Azure OpenAI), prompt engineering, and evaluation.
• Expert-level knowledge of vector databases and embedding architectures (Qdrant, Milvus, pgvector) for semantic search and retrieval at scale.
• Deep multi-cloud platform expertise (AWS, Azure, GCP) across AI/ML services, model training, and inference infrastructure.
• Advanced containerisation and MLOps: Docker, Kubernetes, CI/CD pipelines for AI systems, model serving, and production monitoring.
• Multi-language programming proficiency; ability to read, reason about, and contribute to code across the full stack.
• Deep hands-on experience with agentic frameworks: LangGraph, CrewAI, AutoGen, OpenAI Agents SDK — at architectural depth, not just usage.
• Expert-level knowledge of agentic AI design patterns: multi-agent orchestration, memory architectures, planning and reasoning loops, reflection, and tool-use integration.
• Deep hands-on experience with GenAI infrastructure: LLM serving (vLLM, TGI, Ollama), fine-tuning (LoRA, QLoRA), model quantisation, and cross-cloud API architecture.
• Demonstrated ability to cost AI systems: TCO modelling, GPU/inference cost optimisation, build-vs-buy analysis across proprietary and open-weight LLMs.
• Strong command of responsible AI at architecture level: governance frameworks, safety controls, bias mitigation, auditability, and regulatory compliance.

Leadership & Stakeholder Skills

• Proven stakeholder management at senior levels: ability to advise, influence, and build confidence with client executives and technical leadership.
• Experience leading cross-functional, multi-vendor delivery programmes; comfortable operating in complex organisational environments.
• Strong written communication: ability to produce architecture documents, executive briefings, and technical proposals that are clear, precise, and persuasive.

• Develop robust CI/CD pipelines using GitHub Actions or Azure DevOps to automate the promotion of data artifacts.
• Collaborate with security teams to ensure the Lakehouse architecture meets strict financial compliance standards.
• Monitor and report on cloud spend, proactively right-sizing compute resources to reduce infrastructure costs.
• Must have experience in DevOps, Cloud Engineering, or Cloud Architecture roles.
• Design, implement, and manage scalable cloud infrastructure solutions on major cloud platforms (AWS).
• Strong hands-on experience with at least one major cloud platform (AWS, Azure, or GCP).
• Proven experience provisioning and managing Databricks workspaces.
• Expert-level knowledge of CI/CD tools (e.g., Jenkins, GitLab CI, Azure DevOps, GitHub Actions, CircleCI).
• Strong proficiency in Infrastructure as Code (Terraform, CloudFormation, ARM Templates, Ansible, or similar).
• Experience with containerisation and orchestration (Docker, Kubernetes).
• Proficiency in scripting languages (Python, Bash, PowerShell, or similar).
• Understanding of networking, security, and compliance in cloud environments.

Do

1. Develop architectural solutions for the new deals/ major change requests in existing deals

Creates an enterprise-wide architecture that ensures systems are scalable, reliable, and manageable.

Provide solutioning of RFPs received from clients and ensure overall design assurance

Develop a direction to manage the portfolio of to-be-solutions including systems, shared infrastructure services, applications in order to better match business outcome objectives

Analyse technology environment, enterprise specifics, client requirements to set a collaboration solution design framework/ architecture

Provide technical leadership to the design, development and implementation of custom solutions through thoughtful use of modern technology

Define and understand current state solutions and identify improvements, options & tradeoffs to define target state solutions

Clearly articulate, document and sell architectural targets, recommendations and reusable patterns and accordingly propose investment roadmaps

Evaluate and recommend solutions to integrate with overall technology ecosystem

Works closely with various IT groups to transition tasks, ensure performance and manage issues through to resolution

Perform detailed documentation (App view, multiple sections & views) of the architectural design and solution mentioning all the artefacts in detail

Validate the solution/ prototype from technology, cost structure and customer differentiation point of view

Identify problem areas and perform root cause analysis of architectural design and solutions and provide relevant solutions to the problem

Collaborating with sales, program/project, consulting teams to reconcile solutions to architecture

Tracks industry and application trends and relates these to planning current and future IT needs

Provides technical and strategic input during the project planning phase in the form of technical architectural designs and recommendation

Collaborates with all relevant parties in order to review the objectives and constraints of solutions and determine conformance with the Enterprise Architecture

Identifies implementation risks and potential impacts

2. Enable Delivery Teams by providing optimal delivery solutions/ frameworks

Build and maintain relationships with executives, technical leaders, product owners, peer architects and other stakeholders to become a trusted advisor

Develops and establishes relevant technical, business process and overall support metrics (KPI/SLA) to drive results

Manages multiple projects and accurately reports the status of all major assignments while adhering to all project management standards

Identify technical, process, structural risks and prepare a risk mitigation plan for all the projects

Ensure quality assurance of all the architecture or design decisions and provides technical mitigation support to the delivery teams

Recommend tools for reuse, automation for improved productivity and reduced cycle times

Leads the development and maintenance of enterprise framework and related artefacts

Develops trust and builds effective working relationships through respectful, collaborative engagement across individual product teams

Ensures architecture principles and standards are consistently applied to all the projects

Ensure optimal Client Engagement

Support pre-sales team while presenting the entire solution design and its principles to the client

Negotiate, manage and coordinate with the client teams to ensure all requirements are met and create an impact of solution proposed

Demonstrate thought leadership with strong technical capability in front of the client to win the confidence and act as a trusted advisor

3. Competency Building and Branding

Ensure completion of necessary trainings and certifications

Develop Proof of Concepts (POCs),case studies, demos etc. for new growth areas based on market and customer research

Develop and present a solution design and architect by writing white papers, blogs etc.

Attain market referencability and recognition through highest analyst rankings, client testimonials and partner credits

Mentor developers, designers and Junior architects in the project for their further career development and enhancement

Contribute to the architecture practice by conducting selection interviews etc

4. Team Management

Resourcing

Anticipating new talent requirements as per the market/ industry trends or client requirements

Hire adequate and right resources for the team

Talent Management

Ensure adequate onboarding and training for the team members to enhance capability & effectiveness

Build an internal talent pool and ensure their career progression within the organization

Manage team attrition

Drive diversity in leadership positions

Performance Management

Set goals for the team, conduct timely performance reviews and provide constructive feedback to own direct reports

Ensure that the Performance Nxt is followed for the entire team

Employee Satisfaction and Engagement

Lead and drive engagement initiatives for the team

Track team satisfaction scores and identify initiatives to build engagement within the team

Mandatory Skills: Java, Spring Boot, Microservices . React JS / Angular JS, Node JS, SQL

Experience: 8-10 Years .

Position : Jr. Solution Architect

• Contract Period: 18 months (start immediately)

1. At least 10 years of relevant site experience in supervision of Architectural Works. Particular Resident Architect experience in the supervision of hospitals or medical related projects is preferred.
2. Degree in Architecture from a recognised University, preferably with eligibility for registration with the Board of Architects.
3. Conversant in local codes and regulations and MS Office.
4. Site experience in supervision of Architectural Works
5. Experience in the supervision of hospitals or medical related projects.
6. Conversant in local codes and regulations

Scope:

• Provide supervision services for all Architectural works to ensure that contractors complies with contract/authorities'/agencies' requirements

• Oversee the Architectural team and personnel

• Provide all necessary endorsement

• Review all drawings and specifications and highlight any discrepancies, non-workable and/or missing details to OIC and the QP(D)s and QP(S)

• Review and comment on all construction method statements, risk assessmentsfor works, workplans, design for safety (DfS) workshop and SOP proposals

• Provide all relevant endorsements required by authorities/agencies/client

• Assist QPD for application of TOP and CSC

• Prepare site supervision plan and supervise all works directed by OIC

• Monitor project progress to ensure timely completion and prepare necessary site progress and status report for update to client

• Adhere to regulations and requirements of all stakeholders for any supervision work while ensuring proper supervision

• Monitor contractors' safety performance and participate actively in site safety management

• Conduct roving safety inspections, emergency & incident response and facts finding

• Report any accident/incident/near miss on site

Requirements

• Minimum 8 years of experience , of which at least 5 years in major construction works in buildings, architectural and fitting out works
• possess degree recognised by BOA
• Conversant with statutory code and requirements for site supervision, quality control procedures, construction administration and submission of progress report
• Strong leadership skills
• Familiar with all procedures in the Workplace Safety & Health Manual
• 5.5 work week (44 hours/week)

As an Associate Cloud Solution Specialist, you will support and deliver Microsoft 365 workload implementations across Exchange Online, Microsoft Teams, SharePoint Online, Microsoft Purview, and Microsoft Defender for Office 365. You will work within a specialist service delivery team, engaging directly with customers to configure solutions, support migrations, and produce quality technical documentation.

This role is suited to someone early in their M365 career who is eager to grow through structured delivery engagements, develop deep product knowledge, and progressively take ownership of customer workstreams

Key Responsibilities

• Support and deliver M365 implementation engagements end-to-end, including configuration, testing, and handover.
• Assist with customer onboarding, workload migrations, and service transitions across M365 workloads.
• Configure and troubleshoot Exchange Online (mail flow, connectors, transport rules, hybrid considerations).
• Deploy and support Microsoft Teams governance policies, meeting configurations, and telephony settings.
• Implement SharePoint Online site structures, permissions, and information architecture.
• Configure Microsoft Purview compliance features — DLP policies, sensitivity labels, retention policies, and compliance settings.
• Support Microsoft Defender for Office 365 configurations — Safe Links, Safe Attachments, anti-phishing, and threat policies.
• Produce customer-ready documentation: configuration guides, change requests, implementation records, and handover packs.
• Liaise with customers to gather requirements, communicate status, and manage expectations throughout delivery.
• Follow established delivery frameworks, SOPs, change management processes, and escalation paths.

Core Solution Areas

Exchange Online

• Mail flow rules, connectors, and transport configuration
• Anti-spam, anti-malware, and email security policies
• Mailbox management, shared mailboxes, distribution groups
• Hybrid mail flow and migration support (where applicable)

Microsoft Teams

• Teams governance policies, external access, and guest access settings
• Meeting configurations, call policies, and channel management
• Teams lifecycle management and operational readiness

SharePoint Online

• Site provisioning, permissions management, and sharing controls
• Information architecture, document libraries, and versioning
• External sharing governance and access policy configuration

Microsoft Purview

• Sensitivity labels, DLP policies, and retention lifecycle management
• Compliance policy configuration for M365 workloads
• Information protection governance aligned to customer requirements

Microsoft Defender for Office 365

• Safe Links and Safe Attachments policy configuration
• Anti-phishing, anti-spoofing, and threat protection policies
• Threat explorer, alert review, and security reporting

Required Skills & Experience

• 1–3 years of experience in IT, with hands-on exposure to Microsoft 365 administration or implementation.
• Working knowledge of one or more M365 workloads: Exchange Online, Teams, SharePoint Online, Purview, or Defender for Office 365.
• Familiarity with the Microsoft 365 Admin Center and Entra ID basics (user management, licensing, permissions).
• Comfortable in customer-facing environments: clear communicator, professional, and solution-oriented.
• Ability to produce structured, clear technical documentation with minimal rework.
• Basic PowerShell scripting for M365 administration tasks is an advantage.

Preferred / Good to Have

• Microsoft certifications (any): MS-900, MS-102, SC-400 — preferred, not mandatory.
• Exposure to Microsoft Purview compliance features (DLP, sensitivity labels, retention).
• Familiarity with Microsoft Defender for Office 365 threat policies and reporting.
• Experience with email gateway technologies (e.g. Proofpoint, Mimecast) is a plus.
• Exposure to tenant-to-tenant or cross-platform migrations (Exchange, SharePoint) is advantageous.