Total 14,024 Manager quality manager job vacancies in Australia

Managing a team of three direct reports (covering People Partnering, Industrial/Employee Relations, and People Experience), your mandate is to take complete ownership of day-to-day operational execution, policy governance, and budget tracking. As a gatekeeper, you will operate with a high degree of independent authority bynfiltering, resolving, and finalizing local people matters autonomously, ensuring that only macro-level strategic or high-risk financial decisions are escalated to the M3 level.

• First Line of Authority: Act as the primary filter and operational decision-maker for the Malaysia SSC. You are expected to own and resolve 80% of localized escalations independently, removing day-to-day bottlenecks from the M3 Head of People.

• Operational Demarcation: Independently manage and approve standard HR interventions, local policy applications, performance mitigations, and team allocations without requiring constant oversight.

• Escalation Governance: Discern when to finalize a case and when to escalate, ensuring that matters brought to the M3 level are strictly high-liability risks, entity-wide structural shifts, or macro budget exceptions.

• Lead and Develop the Frontline: Directly manage, mentor, and govern a team of 3 specialists (IC3 People Partner, IC2 IR/ER Specialist, and a People Experience specialist), ensuring seamless cross-functional coverage and building an internal talent pipeline.

• Risk & Dependency Mitigation: Eliminate key-person dependency risks within the local team by establishing robust standard operating procedures (SOPs) and clear succession tracking.

• Policy Custodian: Manage the localized implementation, enforcement, and governance of all global and local HR policies across the 900-headcount employee lifecycle.

• Budget Oversight: Act as the frontline governor for the local HR budget. Track expenditures, manage run-rate costs, and ensure strict fiscal discipline before routing high-value financial requests to the M3 level for final sign-off.

• Process Excellence: Continuously audit and optimize HR service delivery workflows within the SSC to drive operational efficiency.

• Compliance Ownership: Take ultimate tactical ownership of all local IR/ER topics, ensuring flawless compliance with the Malaysian Employment Act, statutory regulations, and Industrial Court precedents.

• Conflict & Grievance Resolution: Autonomously oversee disciplinary frameworks, Domestic Inquiries (DIs), Mutual Separation Agreements (MSAs), and high-risk performance management paths.

• Leadership Coaching: Partner with and coach C-2 and C-3 business leaders on organizational design, talent reviews, succession planning, and performance calibration.

• Change Management: Drive local execution and communication strategies during business unit reorganizations, ensuring seamless business adoption with minimal disruption.

Get to Know the Team

The Marketplace team works with Mobility teams across Southeast Asia to manage driver supply, consumer pricing, and marketplace strategy. You'll dig into data, surface insights, and build solutions that move the needle on business outcomes. The team owns marketplace products and keeps the marketplace healthy and performing well. You'll join a regional setup with primary focus in Malaysia — you'll work with local leadership while stay connected to the broader regional agenda.

Get to Know the Role

You'll own the health and strategic direction of the Malaysia Mobility Marketplace — combining data-driven thinking with business strategy to drive real impact on the ground.

You'll be the go-to person for the Malaysia mobility marketplace, leading the local team while also representing Malaysia in regional conversations.

You will report to our Head of Mobility Marketplace, and you will be based onsite at our Grab Malaysia office.

Key ownership areas include:

• Defining and driving the country strategy for driver-partner supply health, productivity, quality, and retention
• Owning consumer pricing frameworks to grow the business sustainably and profitably
• Leading country-level strategic projects focused on service quality and platform reliability
• Representing the Malaysia mobility marketplace team in both local and regional discussions
• Developing and mentoring the rest of the Malaysia mobility marketplace team

The Critical Tasks You Will Perform

• Define and own the strategic vision for consumer pricing and marketplace mechanics for GrabCar in Malaysia, keeping it aligned with growth targets and profitability goals
• Design and iterate on driver-partner engagement models and incentive structures to drive healthy acquisition, retention, and cost efficiency
• Lead initiatives to improve platform reliability and ride experience, working with cross-functional teams to make things better for both passengers and drivers
• Collaborate with Product and Data Science teams on mobility-related features and algorithms (e.g., dynamic pricing, ride matching, surge) to improve marketplace performance
• Be a thought partner to regional Product teams, helping shape the product roadmap based on what the Malaysia market actually needs
• Monitor marketplace metrics, investigate anomalies, and translate data into clear, actionable recommendations for senior stakeholders
• Run end-to-end experiments — from design and rollout to analysis — to test and validate new ideas
• Manage, develop, and mentor your team, helping them grow both analytically and strategically

ABOUT US

As Southeast Asia’s #1 integrated logistics provider, Teleport is all about making logistics fast, affordable and reliable. 

Our mission? To move things across Southeast Asia better than anyone else. We’re focused on making next-day delivery a reality for all.

#TeamTeleport is guided by our values: Move with urgency — because time is crucial; Aim to pioneer — constantly innovating to stay ahead; Do it with intent — delivering with purpose and precision; and Keep it real — maintaining authenticity and transparency in all we do.

Learn more about Teleport here: https://www.teleport.it/ 

A DAY IN A LIFE

As a start up, you can expect your days to be pretty varied. Multitasking is normal, and sometimes, your skills or natural talents will be leveraged to support other business priorities. That said, the bulk of your working hours should involve you having to:

Regional Accounts Receivable Leadership

• Lead and manage the end-to-end Order-to-Cash (O2C) process across multiple countries, ensuring timely and accurate billing, cash application, collections and account reconciliations.
• Develop and implement regional AR strategies, policies and procedures to improve cash collection performance and reduce overdue receivables.
• Monitor customer credit exposure, establish credit control frameworks and support commercial teams in customer onboarding and credit assessments.
• Drive collection effectiveness through proactive aging management, escalation protocols and dispute resolution processes.
• Partner with business leaders to identify and mitigate collection risks, bad debt exposure and customer payment issues.
• Review and approve provisions for doubtful debts and ensure compliance with relevant accounting standards and Group policies.
• Monitor AR ageing, collection effectiveness, Days Sales Outstanding (DSO), overdue balances and cash conversion metrics across all markets.
• Collaborate with Treasury and FP&A teams to support regional cash flow forecasting and working capital optimization initiatives.

Intercompany Management

• Own the end-to-end intercompany process across the region, including intercompany billing, recharge mechanisms, settlements, reconciliations and balance confirmations.
• Ensure intercompany transactions are accurately recorded, supported and aligned with Group accounting policies and transfer pricing requirements.
• Drive timely resolution of intercompany mismatches and aged balances across multiple legal entities and jurisdictions.
• Coordinate monthly, quarterly and annual intercompany closing activities to support accurate and timely financial reporting.
• Lead regional intercompany netting and settlement initiatives to improve operational efficiency and reduce funding requirements.
• Partner with Tax, Treasury and Finance teams to ensure compliance with transfer pricing policies and cross-border transaction requirements.

Governance, Controls and Compliance

• Establish and maintain a robust control environment for Accounts Receivable and Intercompany processes across the region.
• Ensure compliance with local statutory requirements, indirect tax regulations (GST, VAT, Sales Tax and other relevant taxes), Group policies and accounting standards.
• Support internal and external audits by ensuring completeness of documentation and audit readiness across all jurisdictions.
• Monitor adherence to delegated authority limits, credit policies and financial control requirements.

Process Excellence and Transformation

• Drive standardization and harmonization of AR and Intercompany processes across Southeast Asia, India, China and Hong Kong.
• Identify automation opportunities and lead system enhancement initiatives to improve efficiency, accuracy and scalability.
• Partner with COE and tech teams to optimize system workflows and reporting capabilities.
• Lead continuous improvement initiatives focused on reducing manual effort, improving controls and enhancing customer and stakeholder experience.

Stakeholder Management

• Serve as the primary regional point of contact for Accounts Receivable and Intercompany matters.
• Build strong partnerships with Country Finance, Commercial, Operations, Treasury, Tax, FP&A.
• Work closely with senior business leaders to support commercial growth while maintaining disciplined credit and collection practices.
• Facilitate regular regional governance meetings to review performance, risks, escalations and improvement opportunities.

Team Leadership

• Lead, coach and develop a high-performing regional Accounts Receivable and Intercompany team, whether centralized or distributed across multiple countries.
• Establish clear performance expectations, succession plans and development pathways for team members.
• Foster a culture of accountability, customer service, continuous improvement and operational excellence.

• Bachelor's Degree in Accounting, Finance, Commerce or a related discipline. Professional accounting qualification (ACCA, CPA, CIMA or equivalent) is preferred.
• Minimum 8 years of relevant finance experience, including substantial experience in Accounts Receivable, Credit Control, Order-to-Cash and/or Intercompany Accounting within a multinational environment.
• Proven experience managing end-to-end Accounts Receivable and Intercompany operations across multiple countries, preferably within Southeast Asia, India, China and Hong Kong.
• Strong knowledge of AR processes, credit management, collections, working capital management, intercompany accounting, financial controls and compliance requirements.
• Experience working with ERP systems (e.g. SAP, Oracle or equivalent) and driving process standardization, automation and continuous improvement initiatives.
• Demonstrated leadership experience managing regional or geographically dispersed teams and influencing cross-functional stakeholders.
• Strong analytical, problem-solving and communication skills, with the ability to manage complex issues across diverse markets and cultures.
• Results-oriented with a proven track record of improving cash collections, reducing aged receivables, resolving intercompany imbalances and strengthening operational controls.

Why You’ll Love Working Here?

• Be part of a finance transformation journey from the ground up.
• Fast-paced, high-growth environment where ideas move quickly to execution.
• Opportunities to shape the shared service model and build a legacy of operational excellence.
• Work with passionate, driven people who thrive on solving real problems together.

At Teleport, we’re all about creating a diverse and inclusive team where everyone feels valued. We believe that different perspectives make us stronger and help us do logistics better across Southeast Asia. We welcome people from all walks of life and celebrate what makes each of us unique. If you’re passionate about making a difference, we’d love to hear from you!

SSG is a dynamic and forward-thinking organization dedicated to empowering individuals and shaping the future of Singapore's workforce. As a statutory board under the Ministry of Education, SSG leads the charge in driving the SkillsFuture movement, a national initiative that promotes lifelong learning and skills development. With a strong focus on innovation and collaboration, SSG works closely with employers, training providers, and individuals to create a vibrant ecosystem of learning and growth. By offering a wide range of initiatives, programs, and funding schemes, SSG enables individuals to unlock their full potential, acquire new competencies, and stay ahead in a rapidly changing job market.

Join the SPD team in SSG. We drive strategic coherence across the organisation, while sparking new forms of thinking and conceptualise new national and agency level policies to advance SSG’s mission in supporting the SkillsFuture movement. We also advance research aligned to the SSG strategic priorities to facilitate evidence-based policymaking, programme development and improvements to practice.

The Manager/Senior Manager in the Corporate Planning Office within SkillsFuture Singapore’s Strategic Planning Division is an individual contributor role focused on strategizing and planning corporate strategies that align with the whole-of-agency direction. This position involves conceptualizing, tracking, and reporting corporate KPIs to ensure long-term targets remain on track, driving collaboration with Workforce Singapore (WSG), and overseeing the SSG Board portfolio. The incumbent will also perform secretariat duties for key meeting platforms, requiring a detail-oriented and proactive individual capable of engaging stakeholders and synthesizing complex information.

The Senior Manager level will be expected to handle work of greater complexity and manage additional projects.

Strategic Planning & Direction

· Strategize and plan short-to-medium term corporate strategies, aligning whole-of-agency direction to map out year-on-year priorities

· Drive collaboration with sister agency Workforce Singapore (WSG) to strengthen the Jobs-Skills nexus with joint strategies, workstreams, and indicators

Performance Management & Reporting

· Conceptualize, track, and report corporate KPIs to ensure SSG’s longer-term targets remain on track

· Plan and oversee the SSG Board portfolio, including the selection, appointment, and renewal of members to advise on and support strategic direction and corporate priorities

Stakeholder Engagement & Collaboration

· Engage with various stakeholders and drive fruitful collaborations

· Perform secretariat duties for key meeting platforms

Information Synthesis & Communication

· Synthesize a broad range of information with an eye for detail, structuring and substantiating findings using both written and visual formats

· Communicate clearly in both written and verbal form

What we are looking for

• Possess the required competencies to execute the job duties proficiently
• Manager: Up to 6 years of relevant work experience in corporate planning. Those with no relevant experience but have been involved in relevant projects or short stints in similar areas / functions can apply
• Senior Manager: At least 6 years of relevant work experience in corporate planning
• Strong ability to synthesise and communicate complex information effectively
• Excellent communication skills, both written and verbal
• Ability to multi-task and balance competing priorities, at times under tight deadlines and with ambiguity
• Proven experience in engaging stakeholders and driving fruitful collaborations
• Resourcefulness and a strong drive to achieve results
• Ability to anticipate needs and make informed judgement calls within the scope of responsibilities
• Prior experience in organization development (OD) and data analytics is advantageous

Successful candidates will be offered a 2-year contract in the first instance and may be considered for an extension or be placed on a permanent tenure.

Candidates are encouraged to sign up for a Careers & Skills Passport (CSP) account and include your CSP public profile in your resume. Please check out www.myskillsfuture.gov.sg for details on the CSP.

Responsibilities

• Develops project objectives by reviewing project proposals and plans; and conferring with management.
• Determines project responsibilities by identifying project phases and elements; assigning personnel to phases and elements; and reviewing offers from contractors.
• Determines project specifications by studying product design, customer requirements, and performance standards; completing technical studies; preparing works estimates.
• Confirms product performance by designing and conducting tests.
• Determines project schedule by studying project plan and specifications; calculating time requirements; and sequencing project elements.
• Maintains project schedule by monitoring project progress; coordinating activities; and resolving problems.
• Controls project plan by reviewing design, specifications, and plan and schedule changes; recommending actions.
• Controls project costs by approving expenditures; and administering contractor contracts.
• Prepares project status reports by collecting, analysing, and summarizing information and trends; and recommending actions.
• Maintains a safe and clean working environment by enforcing procedures, rules, and regulations.
• Maintains product and company reputation by complying with regulations.
• Maintains and controls paperwork and submittals for approval requirements.
• Contributes to team effort by accomplishing related results as needed.
• Travel to project sites to witness start-up, integration, and training sessions.
• Assist in the preparation of tender or pre-sales work whenever necessary.

Requirements

Preferred Qualifications & Experience:

• Bachelor’s degree in Mechanical Engineering, Piping Engineering, Certified Piping Engineer (CPE) or other related equivalent certification.
• 5 years+ of experience in piping engineering, design, or project execution.
• Experience in industrial, oil & gas, power plants, or infrastructure projects is preferred.
• Preferred candidates with a background in Data Centres, Oil & Gas, Power Plants, or Industrial Facilities.

Technical Skills:

• Proficiency in AutoCAD, Revit, Plant 3D, Caesar II (pipe stress analysis), and Navisworks.
• Strong understanding of fluid dynamics, pipe stress, and thermal expansion analysis.
• Knowledge of ASME B31.3, API, ANSI, NFPA, and other industry standards.
• Experience with welding processes, material selection, and non-destructive testing (NDT).

Soft Skills:

• Strong problem-solving and analytical skills.
• Excellent communication, teamwork, and leadership abilities.
• Ability to manage multiple projects and deadlines efficiently.

Job Description:

We are seeking a qualified Accountant to join our finance team in a role that encompasses key accounting functions including Financial & Management Accounting, Costing as well as Corporate Governance and Accounts Payable matters. You will collaborate with cross-functional teams to provide insights, analysis, and recommendations that drive informed decision-making, as well as provide strategic support to the respective Strategic Business Units. The incumbent will also be involved in budgeting and reporting to various internal and external parties on a regular basis.

Requirements:

• Degree in Accountancy or other professional accounting qualifications from reputable Universities, recognized by ISCA
• Minimum 2 years of relevant experience, with at least 1 year in a reputable public accounting firm
• Proficient in MS Office and accounting software (SAP preferred)
• Good interpersonal and communication skills
• Strong analytical and problem-solving skills
• Meticulous and adept in working under pressure and tight timelines

Interested applicants, may apply via https://careers.singhealth.com.sg/job-invite/4146/

We are seeking a highly motivated, results-oriented, and experienced Business Development Manager to drive business growth, secure new construction projects, and expand our market presence within the construction and engineering industry. The successful candidate will be responsible for identifying new business opportunities, developing strategic partnerships, managing client relationships, preparing tenders and proposals, and achieving revenue targets.

This position requires a proactive and hardworking individual with strong commercial awareness, excellent communication skills, and a proven ability to generate new business. The candidate must be willing to work in a fast-paced environment and be prepared to work extended hours, weekends, and public holidays whenever required to meet business objectives and project deadlines.

Business Development and Market Expansion

• Identify, develop, and secure new business opportunities within the construction, engineering, infrastructure, and building sectors.
• Conduct market research to identify potential clients, projects, and emerging market trends.
• Develop and implement strategic business development plans to achieve company growth objectives.
• Build and maintain a strong pipeline of prospective projects and clients.
• Monitor industry developments, competitor activities, and market conditions.
• Explore opportunities for expansion into new markets and business sectors.

Client Acquisition and Relationship Management

• Establish and maintain strong relationships with developers, consultants, architects, engineers, government agencies, property owners, and key decision-makers.
• Conduct regular meetings, presentations, and networking activities to promote company services.
• Identify client needs and provide tailored solutions to meet project requirements.
• Maintain long-term client relationships to generate repeat business opportunities.
• Handle client inquiries and ensure a high level of customer satisfaction.
• Act as the primary point of contact for key clients and strategic partners.

Tendering and Proposal Management

• Source and evaluate tender opportunities from public and private sectors.
• Coordinate with estimating, engineering, procurement, and project teams to prepare competitive bids and proposals.
• Review tender documents, specifications, drawings, and contract requirements.
• Prepare and submit high-quality tender documents within required deadlines.
• Develop pricing strategies and commercial proposals.
• Participate in tender interviews, presentations, and negotiations.

Contract Negotiation and Business Agreements

• Lead negotiations with clients, consultants, and business partners.
• Review contractual terms and conditions with management and legal advisors.
• Secure favorable commercial arrangements that align with company objectives.
• Manage contract discussions and project award processes.
• Ensure contractual obligations are clearly understood and communicated internally.

Strategic Partnerships and Networking

• Develop partnerships with contractors, suppliers, consultants, and industry stakeholders.
• Represent the company at industry events, conferences, exhibitions, and networking functions.
• Build a strong professional network to generate new business leads.
• Maintain positive relationships with government agencies and regulatory authorities where applicable.
• Collaborate with industry partners to identify joint venture and strategic alliance opportunities.

Sales and Revenue Growth

• Achieve annual sales targets and business development objectives.
• Generate leads and convert opportunities into awarded projects.
• Develop strategies to increase revenue and profitability.
• Monitor sales performance and prepare regular forecasts.
• Identify opportunities for cross-selling and upselling company services.
• Drive sustainable growth through effective business development initiatives.

Project Handover and Coordination

• Coordinate with project teams to ensure smooth transition from project award to project execution.
• Provide comprehensive project information to operations and construction teams.
• Support project teams in managing client expectations.
• Maintain communication with clients throughout project execution.
• Assist in resolving commercial and contractual issues during project implementation.

Marketing and Brand Development

• Promote company capabilities and services to potential clients.
• Develop marketing materials, company profiles, and capability statements.
• Support digital marketing and business promotion initiatives.
• Strengthen company branding and market visibility.
• Identify innovative ways to enhance the company's competitive position.

Reporting and Documentation

• Maintain accurate records of client interactions, business opportunities, and project pipelines.
• Prepare business development reports and management updates.
• Track sales performance and key business metrics.
• Prepare monthly, quarterly, and annual business development reports.
• Maintain databases of clients, prospects, and project opportunities.

Risk Assessment and Commercial Analysis

• Evaluate project opportunities from commercial and operational perspectives.
• Conduct risk assessments before tender submissions.
• Analyze project profitability and financial viability.
• Identify potential risks and recommend mitigation strategies.
• Support management in making informed business decisions.

• Schedule and coordinate meetings.
• Conduct employee performance reviews.
• Develop good customer relationships.
• Participate in recruitment and dismissal processes.
• Smooth out problems within the workplace.
• Address employee and customer concerns.
• Develop strategies for better workplace efficiency and goal achievement.
• Email and phone correspondence.
• Liaise between managers, customers and employees.
• Provide direction to staff.
• Monitor spending patterns and budget.
• Make executive decisions, hold meetings and provide accountability.
• Troubleshoot POS system.
• Support ongoing learning and development of team members.
• Help create and foster a respectful and inclusive team environment.

We are seeking an experienced, highly committed, and results-driven Construction Manager to oversee and manage construction projects from inception to completion. The successful candidate will be responsible for planning, coordinating, supervising, and controlling all construction activities to ensure projects are completed safely, on time, within budget, and in accordance with the required quality standards.

The Construction Manager will lead project teams, manage subcontractors and suppliers, monitor project progress, enforce safety regulations, and ensure effective communication among all stakeholders. This role requires a hardworking individual who is prepared to work in a demanding environment, meet tight deadlines, and work weekends, public holidays, and extended hours whenever project requirements dictate.

Key Responsibilities

Project Planning and Management

• Plan, organize, and oversee all phases of construction projects from pre-construction through project completion.
• Develop detailed project schedules, work plans, and resource allocation strategies.
• Review project drawings, specifications, contracts, and construction methodologies.
• Establish project milestones and monitor progress to ensure timely completion.
• Coordinate project activities to minimize delays and disruptions.
• Ensure project objectives are achieved while maintaining high-quality workmanship.

Site Supervision and Operations

• Manage daily construction site operations and activities.
• Supervise site engineers, supervisors, foremen, subcontractors, and workers.
• Ensure all construction works are carried out according to approved drawings, specifications, and quality standards.
• Conduct regular site inspections to verify progress and compliance.
• Resolve technical and operational issues that arise during construction.
• Monitor productivity and implement corrective actions when required.

Budget and Cost Control

• Monitor project budgets and expenditures.
• Review project costs and identify opportunities for cost savings.
• Ensure efficient utilization of labor, materials, machinery, and equipment.
• Evaluate and approve subcontractor claims and supplier invoices.
• Prepare cost reports and provide financial updates to management.
• Minimize project cost overruns through effective planning and control.

Contract Administration

• Administer project contracts and ensure compliance with contractual obligations.
• Coordinate with clients, consultants, architects, engineers, and subcontractors.
• Manage project correspondence, documentation, and contract records.
• Review variation orders and negotiate contract modifications when necessary.
• Ensure project deliverables meet contractual requirements.

Health, Safety, and Environmental Compliance

• Promote and enforce a strong safety culture across all project sites.
• Ensure compliance with workplace health and safety regulations.
• Conduct regular safety inspections, audits, and toolbox meetings.
• Investigate incidents and implement corrective and preventive actions.
• Ensure all personnel adhere to safety procedures and site regulations.
• Maintain environmental compliance and sustainable construction practices.

Quality Assurance and Control

• Implement quality control procedures throughout the project lifecycle.
• Monitor construction activities to ensure compliance with specifications and standards.
• Coordinate inspections and testing activities.
• Identify and rectify quality issues promptly.
• Ensure project handover documentation is complete and accurate.

Stakeholder Coordination

• Serve as the primary point of contact for clients and project stakeholders.
• Attend project meetings and provide progress updates.
• Coordinate activities among consultants, contractors, and regulatory authorities.
• Foster positive working relationships with all project participants.
• Address client concerns and maintain high levels of customer satisfaction.

Resource and Workforce Management

• Plan manpower requirements and workforce deployment.
• Recruit, train, and supervise site personnel where necessary.
• Monitor employee performance and productivity.
• Ensure adequate staffing levels to meet project schedules.
• Lead and motivate teams to achieve project goals.

Reporting and Documentation

• Prepare detailed project reports, progress reports, and management updates.
• Maintain accurate records of project activities, costs, schedules, and site conditions.
• Track key performance indicators and project milestones.
• Submit reports to senior management in a timely manner.
• Maintain project documentation in accordance with company procedures.

Problem Solving and Risk Management

• Identify project risks and develop mitigation strategies.
• Resolve construction-related challenges efficiently and effectively.
• Anticipate potential delays and implement recovery plans.
• Make informed decisions under pressure to maintain project progress.
• Ensure continuous improvement of project management processes.

Experience

• Minimum 10–15years of relevant construction management experience.
• Proven experience managing large-scale commercial, residential, industrial, or infrastructure projects.
• Strong understanding of construction methods, project planning, and site management.
• Experience managing subcontractors, suppliers, and multidisciplinary project teams.

Funding Societies | Modalku is the largest SME digital finance platform in Southeast Asia. We are licensed and operating  in Singapore, Indonesia, Thailand, Malaysia and Vietnam, and backed by Sequoia India (Peak XV), Softbank Vision Fund, Khazanah and SMBC bank amongst many others. Funding Societies | Modalku provides business financing to small and medium-sized enterprises (SMEs), which is funded by individual and institutional investors, as well as payments solutions to SMEs and consumers
Here at Funding Societies | Modalku we live by our core values GETFS:

• Grow Relentlessly: Strive to become our best, most authentic selves.
• Enable Teamwork, Disable Politics: Only by forging togetherness, we help each other succeed.
• Test Measure Act: Stay curious and reinvent ourselves, through innovation and experimentation.
• Focus on Impact: Create impact through bias for action and tangible results.
• Serve with Obsession: Build win-win relationships for the long-term by having a customer obsession.

At Funding Societies, our HR team is known as the People Experience (Px) team, reflecting our commitment to putting people at the heart of everything we do.

We are looking for a highly driven and people focused Regional People Experience Business Advisory Manager / Senior Manager to act as a trusted business advisor across the region (including but not limited to Indonesia, Vietnam, Singapore, Thailand, Malaysia). In this role, you will work closely with business leaders to develop and implement people strategies that support organizational goals, enhance employee experience, and foster a high performance culture.

You'll bring a strong strategic mindset, deep understanding of the SEA employment landscape, and a collaborative approach to navigate complex people challenges and drive meaningful impact.

What You Will Do:

Business Partnering

• Serve as a strategic business advisor to business leaders in local market, providing guidance on people related matters
• Partner with leadership to understand business objectives and translate them into effective people strategies
• Coach and advise managers on performance management, employee development, and team effectiveness
• Drive talent management initiatives including succession planning and workforce planning for the local market
• Lead and facilitate organizational design discussions to support business growth

Employee Relations & Culture

• Act as a trusted advisor to employees, handling grievances, disciplinary matters, and conflict resolution in compliance with local employment law
• Champion company culture and values, driving engagement initiatives and ensuring a positive employee experience
• Conduct stay interviews, pulse checks, and exit interviews to surface insights and drive retention strategies
• Support DEI initiatives and ensure an inclusive workplace environment

Talent & Performance

• Drive end to end performance management cycles, including goal setting, mid year reviews, and year end evaluations
• Identify talent gaps and collaborate with L&D to develop targeted learning and development plans
• Support compensation benchmarking and rewards reviews in partnership with the Total Rewards team

Project Management

• Px Initiatives: Lead or support Px projects related to process improvement, automation, employee engagement and strategic initiatives
• Change Management: Manage Px aspects of organizational changes, including communication, training, and transition support
• Stakeholder Collaboration: Work closely with cross functional teams to ensure successful project outcomes and alignment with business objectives
• Fulfill any other tasks as reasonably instructed to assist in the business's growth and progress

Who You Really Are:

Your thinking matters more than your title or tenure. That said, a few things are non negotiable:

• Execution is your default mode. You get energy from making things work. You earn the right to shape strategy by delivering first.
• You clarify before you build. Every process gets the same treatment: what is this solving, and is it still worth solving? You adapt to context rather than reaching for a playbook.
• You are comfortable with hard conversations. You have guided teams through change and do not avoid the moments that require directness.
• You have built something real in a fast moving environment, whether at a startup, a scaling tech company, or equivalent across SEA.
• You are hands on with AI, not just aware of it. You want to be personally capable, not just directionally supportive.
• Impact is personal for you. Shaping how people are hired, developed, and supported across a multi country organisation genuinely drives you.

We are open to candidates outside the traditional Px or HR path, provided you have the operational depth and the hunger to build something that lasts.

What We Are Looking For:

• Proven experience in People Operations with strong knowledge of employment law across SEA markets 
• Experience working in a sizeable and fast paced environment with a multi cultural, multi country workforce
• Demonstrated experience managing employee lifecycle, payroll administration, and/or HRIS at a regional level
• Thorough and up to date working knowledge of local labour laws and taxation across relevant markets
• Highly analytical, possessing excellent written and verbal communication skills, strong organizational skills, proactive, and the ability to prioritize and complete work in a timely and accurate manner independently
• Demonstrated critical thinking skills and ability to assess issues from multiple angles to problem-solve effectively
• Proficiency in Microsoft Office and Google Workspace (Gmail, Google Sheets, Google Drive etc.)

• Time off - We would love you to take time off to rest and rejuvenate. We offer flexible paid vacations as well as many other observed holidays by country. We also like to have our people take a day off for special days like birthdays and work anniversaries.
• Flexible working - We believe in giving back the control of work & life to our people. We trust our people and love to provide the space to accommodate each and everyone's working style and personal life.
• Medical benefits - We offer health insurance coverage for our employees and dependents. Our people focus on our mission knowing we have their backs for their loved ones too.
• Mental health and wellness - We understand that our team productivity is directly linked to our mental and physical health. Hence we have Wellness Wednesdays and we engage partners to provide well-being coaching.
• Tech support - We provide a company laptop for our employees and the best possible support for the right equipment/tools to enable high productivity

Interested to know more about us? Learn about our Stories here.

Do you enjoy making sense of data to improve real-time service delivery? Are you motivated by understanding how services work on the ground and helping teams deliver better outcomes for families? We are looking for someone who enjoys translating data to drive actionable improvements to strengthen performance and sustain quality delivery.  

Description of Division

You will be part of the Regional Team under the Service Management Division of KidSTART Singapore Limited (KSL). Your role will be to oversee the effective implementation of KidSTART in each region and/or across regions and the service management of KidSTART Agencies (KSAs) and funded healthcare partners. This also involves managing relationships with partners/stakeholders such as MSF Social Service Offices, Family Service Centres, Preschool Operators, Polyclinics, Hospitals etc, who are part of the KidSTART eco-system of delivery.

Key Responsibilities

1.       Service Management (KSL and Funded Partners)

a.       Assist and support the Regional Head to carry out regular contract management and programme monitoring of KSL teams, hospitals and KSAs to ensure compliance with Funding Agreement and drive achievement of programme deliverables.

b.       Assist the Regional Head to support the design, planning and implementation of operational initiatives.  This includes contributing to alignment with Service Standards Requirements and leveraging on dashboards and data analysis to monitor performance and inform decision making.

c.       Act as the primary liaison officer between KSL, hospitals and KSAs, leading efforts to review and strengthen collaboration. 

d.       Conduct data verification in accordance with funding agreement and service standards requirements.

e.       Monitor manpower recruitment and training of KSPs, hospitals and KSA staff to ensure capacity and capability in service delivery.

f.       Perform main liaison role between KSL, ComLink+ and KSAs to support the KidSTART-ComLink +integration.

g.       Supervise incident reporting, incident management, and investigation to ensure appropriate resolution.

h.       Provide support to KSAs in times of crisis to ensure continuity of service to KidSTART families.

1.      Operational Data Analysis

a.       Consolidate and analyse KPI and performance data across KSL and KSAs. This includes tracking trends, identifying performance gaps, and highlighting risks against service standards and programme requirements.

b.       Develop and coordinate action plans in response to KPI outcomes, audits or performance reviews through working closely with service delivery teams to track progress, follow up on deliverables, flag delays or emerging risks.

c.       Analyse service delivery data, including caseloads, workload distribution and service intensity to identify service gaps, operational bottlenecks and opportunities to improve processes, reporting and operational efficiency.

d.       Assess factors that affect service delivery and outcomes to better curate solutions to improve service delivery outcomes.

e.       Provide timely feedback to Service Management Teams, Ops Planning and Programme Development teams to support informed decision making.

f.       Work closely with other divisions to align data, insights and action plans.

Competencies

·      Strong administrative, facilitation &communication skills with a proven track record in programme management and building community partnerships

·       Able to facilitate and negotiate effectively with partners 

·       At least 2years of supervisory experience or experience in a leadership role

·      At least 3-4 years' experience in service management, performance analysis and programme monitoring

·      Familiarity with systems thinking, community development approaches and/or the early childhood landscape will be an advantage

·      Strong planning and problem-solving skills; exercises initiative and displays innovation in coming up with solutions

·      Adaptable and flexible in managing varied stakeholders and partners

·      Strong presentation skills, with the ability to communicate clearly and confidently to various stakeholders.

·      Able to work well in a fast-paced and dynamic environment

·      Confident, effective and collaborative team-player with strong interpersonal skills

·      Able to analyse KPIs and operational data, confident with data analytics and dashboards

·      Proficient in Excel, Power BI, and reporting tools, with experience using CRM systems and operational reports to support monitoring and decision‑making.

GUEST SERVICES MANAGER (DUTY MANAGER)

Mandarin Oriental, Singapore is looking for a Guest Services Manager to join our Front Office team.

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Mandarin Oriental, Singapore is a sanctuary of luxury and sophistication overlooking the iconic Marina Bay.

About the job

Based at the Mandarin Oriental, Singapore, the Guest Services Manager is responsible for daily smooth operations within the Rooms Division, delivering exceptional guest experiences, and maintaining high service standards. The position reports directly to the Front Office Manager.

As Guest Services Manager, you will be responsible for the following duties:

• Attend to guest's requests and complaints
• Investigate complaints and address to the department concerned and response to guest with an appropriate explanation and apology
• Ensure LQE and CQE is delivered and a smooth and successful operation is carried out in these areas daily
• Coordinate with Front Office and Guest Services on VIP arrivals, walk-ins, groups and guests with special requests
• Coordinate with Engineering and Housekeeping to ensure that all rooms are ready for sale in the proper condition
• Coordinate with Housekeeping and Food and Beverage on any special requests for VIPs
• Coordinate with Security with regards to any criminal act within the hotel or suspicious guests
• Coordinate with Front Office cashiers on vouchers, billing instructions, deposits, rebates etc, to minimize bad debts, skippers, untraceable charges and allowances
• Inspect VIPs arrival rooms with appropriate amenities set up
• Meet and greet VIPs arrivals and departures as highlighted by Director of Rooms or Front Office Manager
• Uphold FLHSS procedures within the division
• Uphold grooming standards
• Ensure effective communication via daily briefing, weekly update and monthly brainstorming within the department
• Attend scheduled meetings
• Perform any other duties as assigned by Superior
• Ensure that standard, policies and procedures are maintained
• Responsible in reporting any cleanliness findings within the hotel and address with the relevant department
• Make every effort to ensure that guests of the hotel are made as comfortable and contented as possible
• Coordinate and take charge of any emergency until General Manager or Hotel Manager arrives
• Recommend improvements in hotel operations where there are opportunities for improving service, increase revenue, etc
• Check the reading file to update on all new e-mails, faxes or correspondence which may require personal attention
• Attend Front Office briefing and Operations meeting and ensure that all instruction given is carry out expeditiously
• Highlight log entries during daily Operations meeting
• Check through the day arrival report and ensures that the necessary preparations are done by respective departments
• Check VIP rooms and their special requests
• Check all public areas and colleague areas for any irregularities and cleanliness
• Check on the working condition of elevators, lobby lights, air conditioning, in-house music and other hotel equipment and report defects where/when necessary
• Check daily event order and ensure that the necessary signboards and arrangements are done
• Ensuring IT equipment at the reception and lobby are functioning well
• Log all complaints/irregularities for Management reference
• Handle all complaints from guests and transmits them to the departments concerned and see that corrective actions are taken immediately
• Constantly check appearance, grooming of uniform colleagues
• To conduct physical room checks for remaining departures beyond 1600 hours
• Ensure Front Office colleagues verify the Housekeeping report and follow up on any discrepancies
• Ensure all lights in the public areas are lit at the appropriate time
• Ensure the sky signs are fully lit at 1900hrs
• Conduct random check on all colleagues to ensure that nobody sleeps while on night duty
• Ensure that all areas are cleaned and checked thoroughly by night cleaners
• To run night audit for HMS and InfoGenesis
• Extend assistance in all areas especially operations
• Attend Rooms Division update weekly
• Conduct departmental training and also makes appropriate suggestions to improve whenever necessary
• Attend to any medical assistance not limited to guest but to colleagues as well
• Take charge during emergency until General Manager and Hotel Manager arrives
• Performs any assignment as delegated by the General Manager, Hotel Manager, Director of Rooms and Front Office Manager

As Guest Services Manager, we expect from you:

• Candidate must possess at least a Bachelor's Degree/Post Graduate Diploma/Professional Degree, Diploma/Advanced/Higher/Graduate Diploma or equivalent.
• At least 3 years of working experience as guest services personnel in luxury hotel or similar capacity is required for this position.
• Preferably familiar with emergency procedures, security protocols and guest service standards.
• Willingness to work shifts, weekends, and public holidays
• Strong knowledge of hotel operations, guest relations, and service standards

Our commitment to you

• Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
• MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
• Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
• Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.

Location: The work location will be at MOE schools in either the North or East region

5 days working

Requirements:

• At least 10 years and above of relevant working experiences in a supervisory role.

• 3 years of experience providing IFM services

• SIFMA Certified FM Expert (CFME) (Tier 3) certification or higher

Job Summary:

• Oversee daily facilities operations and maintenance activities across assigned sites, ensuring building services and M&E systems remain operational, safe, and compliant.

• Plan, coordinate, and monitor preventive, corrective, cyclical, and ad-hoc maintenance works while ensuring service delivery meets contractual KPIs and quality standards.

• Act as the key liaison with clients, authorities, consultants, contractors, and service providers, addressing operational issues and maintaining strong stakeholder relationships.

• Supervise FM Executives, technicians, subcontractors, and vendors, ensuring compliance with safety, statutory, and contractual requirements.

• Monitor contractor performance, fault rectification, incident response, and service recovery to ensure operational efficiency.

• Prepare and review operational reports, maintenance records, KPI reports, quotations, procurement requests, and related documentation.

• Support improvement initiatives, upgrading projects, digitalisation efforts, sustainability programmes, and energy-saving initiatives.

• Ensure compliance with workplace safety, fire safety, environmental regulations, and company policies.

For interested applicants, kindly send your resume in Word/PDF format to include the following in your resume including:

1. Current Salary

2. Expected Salary

3. Availability

4. Reason for leaving

Thank you for your application and we regret that only shortlisted applicants will be notified

By submitting any application or resume to us, you will be deemed to have agreed & consented to us collecting, using, retaining & disclosing your personal information to prospective employers with the services provided by us.

NGUYEN THI DOAN | R23116355

RRecruiter Pte. Ltd. | 18C9514

For the past 75 years, MS First Capital has been actively involved in the non-life insurance business both in Singapore and across Asia. Our roots can be traced back to the 1950s where we engaged in writing bothpersonal and commercial lines of non-life insurance business across various classes such as Fire, Engineering, Marine Hull, Marine Cargo, Bond, Professional Indemnity, Motor, Public Liability, Worker's Compensation, Personal Accident and other Miscellaneous Accident.

We are a reputable source of cutting-edge insurance options, catering to a diverse range of clients, both individuals and corporate. We are proud that our financial strength rating of 'A+ (Superior)' with 'Stable' outlook has been reaffirmed by AM Best, given our consistently impressive financial performance. We are also recently awarded Top 300 Employer by the Singapore Opportunity Index for our effort in creating meaningful career pathways, fostering inclusive growth, and investing in our employees' potential.

This is a perfect gateway into the highly niche sector of non-life reinsurance, part of Singapore's bustling financial services sector. As a wholly-owned entity of the world-renowned Mitsui Sumitomo Insurance (MSI) Group, we are dedicated to developing young talents for our sector. As a member of our leadership team, you can look forward to career development, professional training, a friendly and collaborative culture and a competitive compensation package.

Responsibilities

• Underwrite Non-Marine (Property, Construction, Energy, Engineering and Liability) insurance policies/covers for large and complex commercial risks in Singapore and other Middle East/APAC territories
• Manage ongoing insurance broker relations and expectations in relation to underwriting, co-ordinating and ensuring the flow of relevant and timely information and communication between internal functions and external parties
• Contribute to managing and developing an agreed portfolio of accounts, negotiate with brokers/customers to achieve favourable terms for the Company
• Underwrite allocated cases in line with the agreed processes with the necessary senior direction and support; underwrite risks in accordance with the Company’s capacity and risk appetite
• Review relevant classes of proposals (case by case) and making balanced and well-reasoned recommendation for acceptance of each case above one's authority
• Provide error-free documentation to brokers/customers
• Ensure transactions are processed within the agreed timeframe; supervise and guide the allocated processing team to ensure timely and accurate recording of transactions
• Ensure compliance with all laws, regulations, and guidelines, including internal policies, rules and procedures
• Develop own skills/knowledge in the functional area with the aim of enhancing the quality of work and achievement of KPIs

Requirements

• At least 10 years' re/insurance underwriting experience in large/complex commercial risks segment; specific experience in the Middle East and/or APAC region is an added bonus
• SCI qualification/Membership of Chartered Insurance Institute (UK) or equivalent; a Degree in engineering or a related technical discipline will be ideal
• Compensation and job title will be commensurate with the candidate’s experience level; salary range stated in this job posting is meant as a guide only
• Knowledge/understanding of the risks underwritten in corporate/commercial segment
• Knowledge of commercial insurance underwriting process and market practices
• Understanding of reinsurance concept and practices
• Experience of conducting risk surveys
• Ability to understand/ interpret insurance conditions, clauses and warranties
• Ability to identify, analyse and interpret data, statistics and information for evidence-based decision-making

We regret that only shortlisted candidates will be contacted. We may retain your personal data for as long as it is necessary to fulfil the purposes for which they were collected, or as required or permitted by applicable laws. Should you disagree, please contact our Data Protection Officer <DPO@msfirstcapital.com.sg> for more information on the retention and disposal of your personal data.

Main responsibilities:

• Meet potential clients with Business Development Managers to enquire and understand clients’ needs
• Work closely with project and operation teams and sub-contractors to ensure timely delivery of the project and excellent quality of work done
• Be the point of contact between the company and clients, obtain client’s feedback and resolve project related issues such as payments, etc.
• Arrange submission of plans to relevant authorities for approval and arrange inspections of building work
• Co-ordinate layout plan, M&E plan and visuals, prepare project schedule and quotations to clients and submit tenders for the project to clients
• Provide technical advice to ensure M&E installation comply with construction drawing and relevant authorities’ requirement and check on cost estimation.
• Assist to monitor on M&E installation services such as ACMV, AVS system, Electrical, Plumbing and installation progress.
• Attend M&E coordination meeting for safety & finishing work

Requirements

• Min 5 years’ experience in corporate office interior design & build project management. M&E knowledge and experience are a must. Applicants with PMP Certification have an added advantage.
• Recognized qualification in Interior Design, Architecture, Mechanical/Electrical Engineering or equivalent
• Able to interpret architectural plans and familiar with building and safety regulations
• Experience in leading and managing multiple projects within tight timelines
• Excellent project, presentation, leadership and people management skills
• Highly self-motivated, positive working attitude with a high level of professionalism and integrity
• Good communication and interpersonal skills