We are looking to add an Admin, Office & Case Support Executive / Manager to join our growing Criminal Defence and Family Law practice.

This is a dynamic and multifaceted role for someone who enjoys client communication, organisation, problem-solving, and improving how work gets done.

You will serve as a key point of contact for clients, coordinate case-related communications and updates, support lawyers with case management and administrative matters, and help the firm leverage technology and AI tools to improve productivity and client service.

This role is ideal for someone who enjoys taking ownership, keeping things organised, finding solutions, and ensuring no important details fall through the cracks.

RESPONSIBILITIES

Administration & Office Management

• Manage file-opening procedures, conflict checks and client onboarding processes
• Prepare invoices, receipts and payment records
• Track bills, expenses and administrative documentation
• Maintain office filing systems, databases and records
• Coordinate office supplies, equipment and general administrative requirements
• Manage calendars, appointments, scheduling and meeting logistics
• Use AI and modern productivity tools to review, organise, summarise and extract key information from documents, emails and case materials
• Assist with drafting, proofreading, rewriting and improving emails, letters, reports, meeting notes and internal documentation
• Identify action items, key deadlines, risks and follow-up tasks from meetings, discussions, correspondence and case updates
• Assist in improving workflows, systems, templates, automations and operational processes to enhance productivity, organisation and client service
• Continuously look for practical ways to streamline work, improve efficiency and support the firm's day-to-day operations

Client Communications & Relationship Management

• Build and maintain strong relationships with clients through professional, empathetic and responsive communication
• Respond promptly and professionally to client enquiries, messages, concerns and feedback via phone, video calls, WhatsApp, email and other communication channels
• Provide regular updates to clients regarding the progress of their matters
• Escalate urgent, sensitive or complex matters internally in accordance with firm protocols
• Facilitate communication between clients, lawyers, Courts and third parties

Case Support & Coordination

• Coordinate and manage case-related communications, updates, follow-ups and action items
• Prepare case summaries, timelines, meeting notes, call briefs and follow-up reports
• Monitor email inboxes, Court notification systems and internal task trackers for new developments, deadlines and action points
• Maintain accurate and well-organised client files, records and documentation
• Track Court dates, filing deadlines, appointments, consultations and key milestones
• Support lawyers with preparation of materials for meetings, consultations and Court attendances
• Follow structured workflows, SOPs and checklists to ensure matters are progressed efficiently and accurately

REQUIREMENTS

• Strong organisational skills with exceptional attention to detail
• Ability to manage multiple priorities, deadlines and ongoing matters simultaneously
• Confident handling clients, communications and administrative responsibilities in a professional environment
• Comfortable working independently while remaining highly collaborative within a team
• Resourceful, proactive and solutions-oriented mindset
• Strong time management skills with the ability to prioritise effectively
• Reliable, disciplined and accountable, with a strong sense of ownership and follow-through
• Customer service-oriented and genuinely committed to helping clients
• Proficient in Microsoft Office, Outlook, Word, Excel and common business applications
• Comfortable learning and using AI tools such as ChatGPT, Claude, Gemini, Perplexity and other productivity platforms
• Tech-savvy and curious about leveraging technology, automation and AI to improve workflows and efficiency
• Prior experience in administration, client service, legal support, operations, project coordination or case management will be an advantage
• Experience in a law firm, professional services environment or client-facing role is beneficial but not essential

We look for candidates who are driven, self-motivated and resourceful, and who share our desire to build a purpose-driven law practice based on our values:

• Empathy: We will understand what you are going through and show compassion in helping you.
• Integrity: We will always do the right thing, because the time is always right to do what is right.
• Humility: We will put our ego aside and listen to your opinions and feedback because we can always do better.
• Courage: We will act without fear or favour, knowing that we are empowered with our team’s full support.
• Tenacity: We will persevere and work even harder when the going gets tough, when no one else is looking and everyone else quits.
• Ownership: We will be accountable for our actions, and we will not turn away from responsibility.
• Teamwork: We will support and stand alongside our team in every test and triumph.
• Purpose: This is not ‘a’ job; this is ‘OUR’ job. We are grateful to have it, and we take pride in everything we do.

If you would like to apply, please send the following to jonathan.wong@tembusulaw.com:

• CV / resume
• Recent photograph
• Current / last drawn salary
• References or testimonials

Only candidates selected for interviews will be notified. Thank you.

Job Title: Assistant Manager / Senior Executive, Customer Value Management

Location: Singapore

This role is responsible for driving customer lifetime value, retention, and revenue growth through data-driven lifecycle marketing. The incumbent will develop and optimize data-driven retention, upsell, and cross-sell strategies across multiple channels, leveraging customer insights, segmentation, and marketing automation to enhance engagement and reduce churn.

Key Responsibilities

Customer Strategy & Campaign Planning

• Develop and execute customer lifecycle strategies to drive retention, engagement, and customer value

• Leverage customer data and analytics to identify insights, behavioral triggers, and growth opportunities

• Utilize SQL and analytics tools to support segmentation, targeting, and performance analysis

• Develop and optimize Next Best Offer (NBO) / decisioning frameworks in collaboration with Data Science/Analytics teams

• Plan and deliver targeted retention, upsell, and cross-sell campaigns to achieve churn reduction and revenue growth

• Design and implement personalized offers and propositions to drive product adoption and customer loyalty

• Build business cases and collaborate with cross-functional teams (e.g., Product, Marketing, Digital, Sales) to deliver initiatives

Campaign Execution & Optimization

• Manage end-to-end campaign execution across multiple channels (e.g., email, SMS, app push, digital platforms)

• Drive automation of marketing journeys to enable scalable, trigger-based, and real-time engagement

• Implement test-and-learn approaches (e.g., A/B testing) to continuously improve campaign effectiveness

• Monitor and optimize key performance metrics including conversion, engagement, retention, and ROI

• Ensure strong campaign governance, including contact strategy, customer experience, and compliance

Qualifications

• Degree in Marketing, Business, Statistics or similar field

• Minimum 3-5 years of work experience in campaign management, preferably in telecommunications, tech, FMCG or a related industry

• Good working knowledge of SQL as well as Tableau

• Ability to work independently as well as in a team in a fast-paced environment

• Strong analytical, problem-solving and communication skills

• Excellent interpersonal skills
  
  UEN: 202329526G

  EA Licence: 23S2061

About Us 

At NESST Singapore Limited, we are committed to building a sustainable and efficient  ecosystem that drives value, innovation, and impact across our operations. As a purpose-driven organization, we seek individuals who are passionate about operational excellence and stakeholder collaboration. If you’re looking to make a meaningful difference while advancing your career, we invite you to be part of our dynamic team.

To serve as the operational and analytical backbone of NESST's commercial function. The role combines three disciplines — sales pipeline support, marketing communications execution, and business analysis — into a single integrated mandate.

Key Responsibilities

The role spans three integrated domains with the following weightings:

A. Sales Support & Pipeline Management

•        Maintain the commercial pipeline tracker covering dormitory bed pre-leasing, customer account retention, and new customer acquisition

•        Prepare account dossiers and briefing materials ahead of senior client meetings

•        Coordinate proposal development for major accounts and sponsorship contracts

•        Track contract milestones, renewal dates, and account health indicators

•        Maintain CRM data hygiene and produce pipeline reporting for management review

B. Marketing Communications

•        Develop and produce marketing collateral for employer and sponsor engagement (brochures, case studies, pitch decks, digital assets)

•        Manage NESST's commercial external communications across digital and print channels

•        Coordinate sponsor activation materials for events including Migrant Day and Hub programmes

•        Ensure brand consistency across commercial materials, working with Corporate Comms & Programming team

•        Support content development for major touchpoints across the commercial calendar

C. Business Analysis

•        Conduct ongoing market intelligence on competitor dormitory operators, pricing movements, and sector developments

•        Analyse employer market segments and partnership opportunities to inform commercial strategy

•        Prepare commercial performance reports covering revenue analytics, conversion metrics, and account profitability

•        Support pricing strategy through competitor benchmarking and demand analysis

•        Develop business cases for new commercial initiatives —sponsorship tiers, partnership models, pricing changes

Qualifications & Experience

•        GCE 'O' Level/ Diploma/ Degree in Business, Marketing, Economics, Finance, or related discipline

•        Minimum 2 years' experience in B2B commercial support, marketing, or business analysis with B2B sales track records

•        Strong analytical capability with proficiency in Excel, PowerPoint, and CRM systems

•        Excellent written and verbal communication in English

•        People management experience preferred for future teams calling

•        Demonstrated track record in commercial pipeline management and marketing campaign delivery

•        Experience producing executive-level reporting and supporting senior commercial decisions

•        People management experience preferred for future team scaling

Key Skills & Attributes

•        Analytical thinking — able to translate data into commercial recommendations

•        Strong writing — able to produce polished marketing collateral and executive briefings

•        Project coordination — managing multiple work streams across commercial, marketing, and analytical priorities

•        Stakeholder management — working across BD, Sponsorship, Corporate Comms, and Operations functions

•        Commercial acumen — understanding of B2B sales cycles, pipeline management, and revenue dynamics

•        Familiarity with the migrant worker housing sector, hospitality, or social purpose business is preferred but not essential

Our client is a well-established company in the logistics and freight forwarding industry, providing end-to-end transportation and distribution solutions across regional and international markets. Due to their current expansion plan, they are looking for a Sales Executive / Manager to join their commercial team. They are located in the (Central West) – easily accessible.

Responsibilities:

• Drive business growth by acquiring new corporate accounts within freight forwarding and logistics sectors

• Manage and expand existing customer portfolios to increase revenue opportunities

• Prepare and manage pricing proposals, RFQs, and tender submissions for prospective clients

• Conduct market outreach activities to identify potential business opportunities across B2B and e-commerce segments

• Coordinate with operations and customer service teams to ensure smooth execution of client requirements

• Monitor customer accounts, pricing structures, and shipment requirements to support commercial objectives

• Maintain accurate sales activity records, pipeline updates, and account information within internal systems

• Review freight rates and commercial terms to support profitability targets

• Follow up on sales enquiries, quotations, and project discussions with customers

• Prepare periodic sales updates and business development reports for management review

Requirements:

• Diploma or Degree in Business, Logistics, Supply Chain, Marketing, or related disciplines

• Minimum 2–3 years of sales experience within freight forwarding / 3PL

• Experience handling business development, account expansion, or customer acquisition activities

• Familiarity with quotation preparation, tender submissions, and freight pricing structures

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/CV.
We regret that only shortlisted candidates will be notified.

Email Address: job•@recruitpedia.sg
EA License No: 19C9682
EA Personnel No: R22104769
EA Personnel Name: Ong Boon Kiet (Travys)

RESPONSIBILITIES

• Develop and implement effective sales strategies to meet or exceed company sales goals.
• Oversee the sales process from lead generation to closing, ensuring a streamlined approach.
• Collaborate with marketing to develop promotional strategies and materials.
• Build and maintain strong relationships with key clients and stakeholders. Addressing clients’ concerns and feedback promptly to ensure high levels of customer satisfaction.
• Analyze sales data and performance metrics to assess team effectiveness and identify areas for improvement.
• Preparation of sales performance reports, sales budgets management and forecasts to ensure economical efficiency.
• Assist in overseeing, managing and optimizing the day-to-day operations of business unit.
• Managing project life cycle from planning to closure, scheduling and tracking of project progress.
• Oversee the logistics in trading activities, including shipment scheduling and tracking.
• Handle import and export documentation and ensure in compliance with regulations.
• Monitor inventory levels and work closely with procurement for stock replenishment.
• Evaluating safety standards, enforcing regulations and conduct regular safety inspections to stay in compliance with regulations.
• Identify and implement process improvements to enhance operational efficiency.
• Assist in overseeing the operations team, mentor and support team members.

REQUIREMENTS

• Degree or Diploma in Civil Engineering or relevant disciplines.
• Preferably with relevant experience in construction and quarry operations.
• Ability to adapt to changing market conditions and customer need.
• A good team player who possess drive, initiative and ability to work independently.
• Strong analytical and problem-solving skills with leadership capability.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office Suite.
• Candidate with driving license and possess own vehicle, available to work on weekends preferred.

Requirement :-
1. A recognised Degree in Civil/Structural Engineering from reputed university is essential.
2. Preference will be given to candidate with site or design experience.
3. Fresh graduate may be considered
4. Good interpersonal skill and good command of English language is required
5. Overseas travelling to provide technical support is required

JOB DESCRIPTION:

• Lead and develop the HR team to ensure high performance and professional growth.

• Look at continuous process improvements as the team delivers end-to-end HR transactions including payroll and benefits administration, employee data management and reporting.

• Main point of contact for all employee relations matters

• Perform any other related duties as and when assigned by the management

• Maintain employee morale by fostering a positive working environment through effective leadership and teamwork

• Provide advisories to the management about employment issues which includes labour legislations, best local labour practices, company manpower practices and ensure legal compliances with all statutory requirements.

• Reviewing human resources policies and procedures

• Hands on with HR issues such as employee relations, grievances, complaints and provide counselling / guidance.

• Monitor performance, identify and facilitate opportunities to increase productivity and efficiency

JOB REQUIREMENTS:

• Bachelor’s degree in Human resources or related Field

• Minimum 3 years of HR experience

• Excellent verbal and written communication skills

• High degree of integrity and discipline

• Ability to create, present and execute ideas, reports, and budgets

• Ability to work both independently and collaboratively in a fast-paced environment

• Proficient with Microsoft Office Suite especially Word and Excel

• Strong knowledge in local employment laws and best practice

(The Federation of Merchants’ Associations, Singapore – FMAS)

About FMAS:

The Federation of Merchants’ Associations, Singapore (FMAS) is the national trade association representing heartland merchant & hawker associations as well as individual merchants and hawkers across Singapore. We work closely with government agencies, industry partners, and community stakeholders to strengthen businesses, uplift capabilities, and drive transformation across Singapore’s heartlands.

FMAS also oversees key initiatives and entities, including the Hawkers’ Division and Heartland Enterprise Centre Singapore (HECS), a subsidiary focused on enterprise development and placemaking.

Finance & HR Manager (Corporate Functions)

(Title and remuneration commensurate with experience)

Role Purpose

The Finance & HR Executive /Corporate Functions Executive supports the centralised Finance and HR corporate function serving FMAS, FMAS Hawkers’ Division and HECS.

The role is employed under FMAS and is intended to strengthen operational support for FMAS as the parent entity and FMAS Hawkers’ Division, while also supporting HECS Finance and HR matters where required.

The role reports functionally to the Finance & HR Manager / Senior Manager, Corporate Functions for day-to-day Finance and HR work, and administratively to the FMAS Executive Director for FMAS-related work priorities, organisational alignment and performance oversight.

Key Responsibilities

1. Finance Operations Support

Assist with day-to-day finance operations including invoice processing, payment preparation, receipt tracking, claims checking, filing and data entry.

Support Accounts Payable, Accounts Receivable, bank reconciliation, project cost tracking and maintenance of finance records.

Assist in preparing supporting schedules, working papers and documentation for monthly reporting, year-end closing and audits.

Maintain proper records for FMAS, FMAS Hawkers’ Division and HECS transactions, ensuring documents are complete and properly filed.

Track expenses, claims, procurement records and supporting documents for FMAS and FMAS Hawkers’ Division.

2. HR Operations Support

Assist with HR administrationincluding staff records, onboarding documents, offboarding checklists, leaverecords, OIL trackers, payroll support and CPF/AIS preparation.

Maintain HR files, staffdocumentation, appointment letters, confirmation records and related forms.

Support recruitment coordination,interview scheduling, onboarding arrangements and staff administrative matters.

Assist with performance appraisaldocumentation and HR policy administration.

3. Audit, Compliance and Documentation Support

Compile and organise supportingdocuments for statutory audits, grant audits, internal reviews and managementreporting.

Assist in maintaining procurementrecords such as quotations, approvals, purchase documents and payment support.

Ensure proper filing and documentationin accordance with Finance and HR SOPs.

Flag missing documents, discrepancies,approval gaps or compliance concerns to the Finance & HR Manager and/orFMAS ED.

4. FMAS and Hawkers’ Division Corporate Support

Provide heavier operational support toFMAS and FMAS Hawkers’ Division in view of the role being employed under FMAS.

Support tracking of Hawkers’ Divisionmanpower, claims, procurement, project expenses and administrative records.

Assist in preparing informationrequired for FMAS management, Exco, Standco, Hawkers’ Division updates andother reporting needs.

Coordinate with internal teams toobtain supporting documents for claims, payments, procurement and HR matters.

5. General Corporate Administration

Support vendor coordination, officeadministration, filing, documentation and general corporate function matters.

Assist in maintaining shared trackers,templates, registers and administrative records.

Provide support for meetings, internalreviews and other corporate function tasks as assigned.

Requirements

Diploma in Accounting, Finance,Business Administration, Human Resource Management or related discipline.

1 to 3 years of experience in financeadministration, HR administration, accounting support or corporateadministration.

Basic knowledge of accounting, claimsprocessing, payroll support, CPF/AIS, filing and documentation.

Comfortable working with spreadsheets,accounting systems and administrative trackers.

Meticulous, responsible, discreet and willing to learn.

Able to support multiple entities and work in a lean team environment.

Strong follow-through and ability to maintain proper documentation.

1. a recognised degree in civil engineering from reputed university is essential
2. preference will be given to candidate with site or design experience
3. Fresh graduate may be considered
4. good interpersonal skills and good command of English is required
5. Overseas travelling to provide technical support may be required

Key Requirements

• 8–15 years of experience in supply chain operations (planning, logistics, procurement, warehousing, or regional operations)
• Proven record of driving operational improvements or transformation initiatives
• Strong stakeholder management across functions and customer-facing environments
• Hands-on experience with digital tools and practical application of AI in daily work

Operational & Gemba Mindset

• Deep understanding of real operations through site observation
• Identify bottlenecks and inefficiencies on the ground
• Translate operational insights into system- and process-level improvements

AI & Digital Application Mindset

• Strong interest and passion for applying AI in real operational contexts
• Practical use of AI, automation, analytics, or digital tools
• Ability to redesign workflows through automation and decision support

Business–AI Bridge (50/50 Capability)

• Operate effectively across both supply chain and AI/digital domains
• Translate business problems into structured workflows or AI use cases
• Use AI as a core tool to deliver measurable outcomes

Interested applicants are invited to apply directly at the NUS Career Portal. Please note your application will only be processed if you apply via NUS Career Portal.

NUS Career Portal link: https://careers.nus.edu.sg/job/Senior-ExecutiveAssistant-Manager-%28Programme-Administration%29%2C-Undergraduate-Studies-Office/31752-en_GB/

We regret that only shortlisted candidates will be notified.

About NUS Business School

Founded in the same year that Singapore gained independence, NUS Business School stands today among the world’s leading business schools. It is distinctive for offering the best of global business knowledge with deep Asian insights, preparing students to lead Asian businesses to international success and to help global businesses succeed in Asia.

For more than 50 years, NUS Business School has offered a rigorous, relevant and rewarding business education to outstanding students from across the world. That would not have been possible without a group of dedicated professionals who are passionate about building a positive environment to grow and groom future business leaders. And we are looking to add to our BIZ family!

To learn more about the NUS Business School, please visit https://bschool.nus.edu.sg/

Job Description

The Senior Executive / Assistant Manager plays a key role in supporting both administrative and student-service functions for the NUS Business School undergraduate programme. This includes overseeing academic and university-level processes, while working closely with students, faculty members, academic departments, and other University units.

This role is well suited for an independent, organised, and detail-oriented professional who is able to manage multiple stakeholders effectively. The incumbent will also support the Team Lead in driving continuous improvement through automation, process refinement, data analysis, and course projection.

Duties and Responsibilities

1) Programme Administration & Student Support

• Support the Course Registration Exercise, including system setup, appeals processing, and student enquiries.
• Administer Independent Study Course (ISC), including application review, course allocation, monitoring timelines, and gathering student feedback.
• Support BIZ Dissertation, including application review, course allocation, appointment of examiners, presentation and grade submission.
• Host the Advance Placement Test (APT), including registration, test setup, release of results, invigilation, and Advance Placement Credit (APC) posting.
• Review Leave of Absence (LOA) applications, including assessing documents and preparing recommendations to the Deanery.
• Process the University Withdrawal requests, including document review, student advisory & counselling.

2) Faculty Support & Engagement

• Work closely with faculty members, supervisors on ISC/dissertation/APT and related matters (e.g., topic scoping, supervision logistics, grade scheme alignment) to uphold academic rigour and integrity.
• Build strong working relationships with department administrators and faculty members to support the smooth operations of the Undergraduate Office.
• Provide administrative and operational support to faculty members, academic departments, and the Deanery as required

3) Student Experience & Service Delivery

• Monitor student progress for ISC and dissertation modules through periodic checks and follow-up on submission timelines.
• Ensure clear, timely, and consistent communication to students on expectations, requirements, timelines, and assessment criteria.
• Manage student enquiries professionally and provide guidance, including referral to relevant stakeholders where appropriate.

4) Operations, Governance & Continuous Improvement

• Ensure all processes comply with University and School policies and regulations.
• Review end-to-end workflows, identify gaps, and propose improvements to enhance efficiency, accuracy, and service quality.
• Participate in curriculum team-related initiatives such as automation projects, process improvement, data analysis).

5) Stakeholder & Team Collaboration

• Collaborate closely with colleagues across the Undergraduate Studies Office, departments, faculty members, and central University units.
• Provide guidance and advisory support to department administrators and faculty members on academic processes when required.
• Prepare statistics, reports, and recommendations to support decision-making by senior management.

Qualifications

• Bachelor’s degree, preferably in business-related field.
• At least 3 years of relevant experience in higher education administration, programme management, or student support.
• Strong communication and interpersonal skill, with attention to detail and the ability to manage multiple deadlines.
• Service-oriented, patient and mature when handling student or academic matters.
• Able to work well in a structured but evolving academic environment.
• IT-savvy; candidates who can demonstrate good knowledge or experience in implementing automation (power automate) or AI projects, data analysis (using power BI) would be strongly considered.

(Appointment job grade will commensurate with the selected candidate's experience)

As an Assistant Manager/ Senior Executive, you will be part of the team in supporting the development and implementation of Advanced Care Planning and the Palliative Care sector in Singapore:

• Work with policy makers, community stakeholders, including service providers and hospitals to drive the development and implementation of the ACP programme; development and implementation of the National Strategy for Palliative Care including involvement in palliative care related pilot programmes, service models and funding policies that support, management of capability and capacity and enablers in the ecosystem. 

• Undertake other tasks as necessary to contribute to Division's objectives in sector development, capability building and outreach (e.g. conducting literature research, data analysis, etc.)

Job Requirements:

• Degree or equivalent in any field with at least 3 years of working experience in service planning and development in the healthcare or social care industry
• Experience in planning, project management in the public sector would be advantageous
• Experience in IT project management would be advantageous
• Systems thinking, resourceful
• Excellent written and persuasive communication skills
• Strong engagement and stakeholder management skills
• Strong analytical capabilities, coupled with basic skills in data analysis and statistics
• Strong at conceptualising ideas, coupled with a practical sense of what works in a complex environment and implement projects
• Candidates who are new in the workforce are welcome to apply

The Industry Development Division 2 (IDD2) is part of the Training Partners Group in SSG which aims to build a robust and high quality Continuing Education and Training (CET) ecosystem through strategic partnerships and management of CET providers, and engagement of enterprises in skills development. Specifically, IDD2 is responsible for:

Supports account management, administrative, and operational delivery for CET centres, SkillsFuture QueenBee, Programme Partner and provides coordinated backend and selected course processing support to ensure continuity of operations during periods of increased workload and maternity leave coverage.

This job role reports to a Team Lead in the division.

The candidate will perform the following key tasks and any other tasks as assigned by his/her supervisor(s):

Account Management and Partner Engagement

·       Manages assigned partner accounts such as CET Centres, SkillsFuture QueenBee, Programme Partners

·       Coordinates routine liaison and follow‑ups with partners on programme implementation matters.

·       Supports partner engagement activities, including meeting arrangements and documentation.

·       Maintains trackers on partner deliverables, timelines, and follow‑up actions.

Administrative and Operational Support

·       Supports the Account Managers on administrative and operational matters.

·       Coordinates internal and external communications related to programme operations.

·       Maintains administrative records, trackers, and supporting documentation.

·       Provides logistical and scheduling support for meetings and briefings.

Course Processing Support (Selected Components)

·       Supports selected course processing activities through data collation and backend coordination.

·       Coordinates with internal stakeholders and partners to facilitate processing workflows.

·       Provides surge administrative support during peak processing periods

Operational Continuity

·       Supports BAU continuity during extended staff absence arising from maternity leave.

·       Ensures timely and accurate administrative support during periods of heightened workload.

·       Applies process discipline to minimise operational risks and delays

Requirements:

·      Possess the required competencies to execute the jobduties proficiently

·      Demonstrated 1 to 3 years’ experience in adata-centric operating environment and/or programme review

·      A resilient, resourceful, and adaptable team playerwith agile learning abilities, capable of thriving in a fast-paced and dynamicenvironment

·      Strong analytical and systematic problem-solvingskills, including the ability to derive insights from data to address issues

·      Performance-driven, outcome-oriented, methodical,process-oriented and meticulous

·      Ability to effectively prioritise tasks and meetproject deadlines

·      Proficient in collating, managing, analysing, andpresenting data

·      Excellent writing, communication, and digitalliteracy skills

·      Proactive and self-motivated, with a strong sense ofaccountability and ownership of assigned responsibilities

·      Adaptable and open to learning, with a willingnessto embrace new challenges and opportunities for growth

Candidates areencouraged to create a Careers & Skills Passport (CSP) account and includethe public CSP profile link in their application. More information is availableat www.myskillsfuture.gov.sg.

The Procurement Manager is responsible for overseeing procurement activities within a defined function or project segment. This role requires deep expertise in procurement processes, strong analytical capabilities, and the ability to influence stakeholders to achieve optimal sourcing outcomes. The incumbent ensures alignment between procurement activities and broader organizational objectives.

Key Responsibilities

Procurement Strategy & Execution

• Lead end-to-end procurement activities for assigned categories, projects, or business units.
• Ensure procurement strategies align with organizational goals and operational requirements.
• Drive cost optimization, supplier performance, and value creation across procurement initiatives.

Stakeholder Management & Influence

• Collaborate with cross-functional stakeholders to understand business needs and priorities.
• Influence decision-making through data-driven insights and negotiation skills.
• Resolve conflicts and guide stakeholders toward optimal procurement outcomes.

Problem Solving & Analysis

• Address complex, multi-variable procurement challenges affecting multiple stakeholders.
• Conduct root cause analysis to identify underlying issues and implement sustainable solutions.
• Prioritize competing demands while balancing cost, quality, risk, and timelines.

Supplier & Contract Management

• Develop and manage supplier relationships to ensure performance, compliance, and continuous improvement.
• Lead negotiations and contract management to secure favorable terms and mitigate risks.
• Monitor supplier performance and drive corrective actions when necessary.

Process Integration & Improvement

• Understand how procurement activities interlink with broader business processes.
• Identify and implement process improvements to enhance efficiency and effectiveness.
• Ensure governance, compliance, and adherence to procurement policies and standards.

Team Coordination & Guidance

• Provide informal leadership, guidance, and mentorship to team members or small workgroups.
• Coordinate cross-functional efforts to deliver procurement objectives efficiently.
• Support capability building within the procurement function.

Decision-Making & Accountability

• Accountable for the full outcomes of a procurement function, category, or project segment.
• Makes decisions that impact cost, supplier performance, and operational efficiency.
• Exercises judgment in complex situations with multiple variables and stakeholder considerations.

About the Role

Our client is a cutting-edge AI voice technology company building a dedicated Strategic Accounts team to manage their most important customer relationships across North Asia and Singapore. They are seeking a Strategic Account Executive to drive new business and expansion inside complex enterprise organizations, building executive relationships and positioning yourself as a trusted advisor to senior stakeholders navigating transformation across customer experience, product, and operations.

Key Responsibilities

• Own and grow a focused portfolio of strategic accounts across North Asia and Singapore, driving both net-new business and expansion
• Develop and execute multi-year account strategies across business units and use cases spanning FSI, technology, e-commerce, and government-linked corporations
• Identify, scope, and close large, complex deals involving multi-product solutions and custom configurations including in-country data residency requirements
• Build deep, multi-threaded relationships across executive, product, and business stakeholders while navigating regional decision-making structures
• Act as a strategic advisor, educating clients on emerging AI voice trends and shaping their long-term AI roadmap
• Partner cross-functionally with Solutions Engineering and Customer Success teams to deliver and expand customer solutions
• Drive creative outbound and high-touch engagement strategies through executive briefings, onsites, and regional events

Requirements

• 6-10+ years of quota-carrying experience with focus on strategic or enterprise accounts in North Asia and Singapore markets
• Proven track record of closing and expanding seven-figure+ deals within named accounts, with experience in large North Asia enterprises strongly preferred
• Experience leading complex, multi-threaded sales cycles across large regional organizations with relationship-driven decision making
• Strong ability to drive land-and-expand motions including navigating renewal and expansion cycles
• Technical fluency to engage product and engineering leaders on APIs, integrations, and data security requirements (is a bonus)

If it sounds like your next move, please don’t hesitate to apply. Kindly note that only shortlisted candidates will be contacted. Appreciate your understanding. Data provided is for recruitment purposes only.

About Us

Dada Consultants was established in 2017, with the commitment of providing the best recruitment services in Singapore. We are comprised of a dynamic head-hunting team dedicated to sourcing for highly competent professionals in IT industry. We provide enterprises with customized talent solutions, and bring talents to career advancement.

www.dadaconsultants.com

EA Registration Number: R2197058

Business Registration Number: 201735941W. Licence Number: 18S9037