Total 298 Senior Executive command center analyst job vacancies in Australia

ASSISTANT OPERATIONS EXECUTIVE 1

PILOTAGE SERVICES DEPARTMENT (MISSION COMMAND CENTRE)

PSA MARINE (PTE) LTD

[This is a full-time permanent role.]

Keen to be part of the team that provides essential maritime services to the Port of Singapore, the world's busiest container transhipment hub?

Assistant Operations Executives play a crucial role in providing excellent service levels and deploying marine resources within Singapore waters!

• Take leadership in the planning and deployment of pilotage, harbour towage and waterboat resource to support 24/7 operations of the busiest port in the world;
• Uphold the efficiency of company’s services which is part of Singapore maritime ecosystem;
• Directly communicate with vessels to coordinate arrival and service timings; and
• Attend to all customer queries and request new orders, amendments and cancellations.

The successful candidate shall preferably:-

• Possess at least a Diploma or equivalent;
• Have good communication and interpersonal skills;
• Be able to remain calm and make logical decisions under stress and emergency circumstances;
• Candidates with prior experience in operations planning will be considered favourably; and
• Be willing to perform overnight shift work

*New hires will be eligible for a sign-on bonus of up to S$3,500. Terms and conditions apply.

*New hires will be eligible for allowances, and productivity incentives upon commencement of shift work.

Portfolio Management & Performance Monitoring

• Maintain portfolio-level and asset level financial models and performance dashboards.
• Monitor asset-level operating and financial performance against budgets.
• Track portfolio KPIs including occupancy, NOI, cash flow, valuations, and returns.
• Support portfolio reviews and investment committee reporting.

Analysis

• Build and maintain financial models for acquisitions, disposals, and capita projects.
• Make recommendation supported by data on assets or portfolio and help implement asset management strategies.
• Perform market research and comparable transaction analysis.
• Prepare presentations and recommendation materials.
• Assist with underwriting and sensitivity analysis.

Asset Budgeting & Forecasting

• Support annual asset budgeting exercises and half-yearly reforecasts
• Maintain budget models with Finance team
• Collate, review and analyse income and OPEX assumptions from asset leasing and property management teams.
• Make recommendations on asset or portfolio strategy based on variance analysis

Senior Management & Investor Reporting

• Support preparation of monthly, quarterly and annual reports to various stakeholders.
• Assist with performance and portfolio analytics.
• Prepare investor presentations, fact sheets, and reporting materials.
• Provide insights on market conditions

Governance & Process Management

• Ensure data accuracy and consistency across reporting outputs.
• Support ad hoc strategic projects across the investment platform.
• Explore and implement efficient technology solutions

We are representing a subcontractor to hire for a Senior Project Engineer (Electrical) with experience in Data Center projects.

Key Responsibilities

• Manage and oversee electrical engineering works for data centre construction projects
• Coordinate closely with main contractors, consultants, subcontractors, and internal teams
• Review electrical drawings, specifications, and technical submissions
• Supervise installation, testing, and commissioning of electrical systems (e.g., LV/MV distribution, UPS, generators)
• Ensure compliance with safety standards, regulatory requirements, and project specifications
• Track project progress, resolve site issues, and support schedule and cost control
• Provide technical support and guidance to junior engineers and site teams

Requirements

• Degree in Electrical Engineering or relevant discipline
• Minimum 2-6 years of experience in data centre / mission-critical projects, with a strong electrical focus
• Experience working for subcontractors or on-site project execution roles preferred
• Solid understanding of electrical systems installation and coordination within construction environments
• Strong communication and stakeholder management skill

Interested candidates, please apply here.

Who are we?

Equinix is the world’s digital infrastructure company®, shortening the path to connectivity to enable the innovations that enrich our work, life and planet. 

A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future.

Joining our operations team means being at the center of everything – maintaining and evolving critical infrastructure that powers the digital world and delivers real impact for our customers, communities and society. You’ll find belonging, purpose, and a team that welcomes you—because when you feel valued, you’re empowered to do your best work.

Job Summary

A senior, highly skilled specialist responsible for ensuring the reliability, availability, and safe operation of mission‑critical data center infrastructure through advanced controls and automation systems. The Senior Critical Facilities Engineer (Controls) applies deep expertise in BMS, control systems, and system integration to monitor, optimize, and stabilize critical facilities operations. This role operates with a high degree of independence within standard operating procedures and supports operational excellence by improving system behavior, alarm management, and control logic across the site.

Responsibilities

Facility / Infrastructure Maintenance

• Performs specialized preventive and corrective maintenance with a focus on controls, automation, and monitoring layers supporting critical facilities systems.
• Acts as a technical authority for Building Management Systems (BMS), DCOS, and associated control platforms, ensuring reliable monitoring and control of power, cooling, and life‑safety systems.
• Monitors and analyzes complex alarms, trends, and events within the BMS, independently resolving issues related to control logic, system behavior, and signal integrity.
• Leads investigation of abnormal system behavior, including false alarms, control sequence failures, sensor drift, and communication faults, recommending corrective actions.
• Supports control system interfaces across mechanical and electrical systems (e.g. chillers, CRAH/CRACs, generators, UPS interfaces), working closely with Electrical and Mechanical CF teams.
• Reviews, validates, and optimizes alarm configuration, thresholds, and escalation logic to reduce noise and improve incident response effectiveness.
• Supports configuration, testing, and validation of control strategies during maintenance windows, system upgrades, or commissioning activities.
• Implements and supports energy efficiency and optimization initiatives through improved control strategies, setpoint tuning, and automated response mechanisms.
• Works on assignments requiring significant judgment and initiative, fully understanding how controls failures or misconfigurations can impact customer infrastructure, availability, and SLAs.

Vendor Support

• Acts as the primary technical interface for controls and BMS vendors, integrators, and service providers.
• Reviews and validates vendor proposed control logic, graphics, and sequences of operation to ensure alignment with site standards and operational intent.
• Assists with the creation, review, and approval of Maintenance Operation Protocols (MOPs) and scripts related to control system changes.
• Oversees vendor execution during controls‑related maintenance, system upgrades, or retrofits, including pre‑work briefings, live supervision, and post‑work validation.
• Ensures control system documentation, network diagrams, point lists, and as‑built records are maintained accurately.

Site Administration & Incident Support

• Prepares and maintains specialized documentation for control system operations, alarm management, and automated response mechanisms.
• Identifies Single Points of Failure (SPOFs) and systemic risks within the controls and monitoring layer and recommends architectural or configuration improvements.
• Responds to on‑site incidents involving BMS failures, alarm floods, loss of visibility, or automation defects, providing controls expertise during restoration.
• Leads or contributes to Root Cause Analysis (RCA) related to controls, automation, or monitoring system failures.
• Supports on‑site teams during incidents by providing control‑system insight, diagnostic guidance, and decision support.
• Ensures controls‑related procedures, alarm management policies, and change processes are followed consistently during normal operations and incidents.

Work Orders & Additional Projects

• Completes skilled work requests related to control system changes, monitoring enhancements, and automation improvements.
• Supports commissioning, re‑commissioning, and control validation activities for new or modified infrastructure.
• Implements approved changes to controls logic, alarm strategies, and system interfaces in support of operations and improvement initiatives.
• Executes and supports complex controls‑focused projects, including BMS upgrades, platform migrations, and integration of new plant systems.
• Supports life‑cycle management and end‑of‑life replacement of controls hardware, networks, and software platforms.
• Recommends controls and automation improvement projects based on operational data, incident trends, and system performance.

Collaboration

• Collaborates closely with Electrical, Mechanical, Operations, Security, and IT teams to ensure controls systems accurately reflect facility behavior and operational needs.
• Acts as a technical mentor for engineers in the areas of BMS usage, alarm interpretation, and control system troubleshooting.
• Works with stakeholders to forecast controls‑related spare parts, licensing, and system capacity requirements.
• Serves as a senior controls subject‑matter expert during incidents, complex changes, and multi‑discipline projects.

Qualifications

• Proven experience supporting controls, BMS, automation, or monitoring systems in mission‑critical environments such as data centers, smart buildings, utilities, or industrial facilities.
• Diploma or Degree in Controls Engineering, Electrical Engineering, Mechanical Engineering, Automation, or Building Services Engineering preferred.
• Hands‑on experience with BMS / DCOS platforms, PLC‑based systems, alarm management strategies, and system integration is highly desirable.

Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer.  All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law. 

Job Description:

• Delivering our brand promise at all times and offering high levels of consistent, quality service support to our customers
• To deliver the required sales targets and KPIs consistently
• Perform sales calls and attend to customers’ requests in line with policies and procedures
• Using simple, clear and concise languages to communicate effectively with customers
• Actively listen and probe appropriate questions to accurately recommend products and solutions based on customer’s needs and requirements
• Proactively engage customers through our sales cycle and ensure prompt follow-up on every lead to increase our Contact Centre Outbound sales conversion, reducing leads wastage
• Effectively handle complaints at the first point of contact, aiming to resolve situations to customers’ satisfaction
• Being customer centric – Gather customers’ feedback, ideas and suggestions to bring the team/organisation be closer to our customers
• Actively participate in process improvement sessions, providing constructive feedback and suggestions
• Ensure that all feedback relating to products and services is escalated to relevant parties and documented within systems
• Work towards the team’s objectives and demonstrate commitment to achieve business targets and personal goals.
• Participate in team meetings and ongoing specialized training to ensure the accuracy of information communicated to clients
• Perform other duties as assigned by immediate supervisor

Requirements:

• Candidates with motor insurance experience are preferred
• Well spoken
• Possess BCP, PGI certifications is a plus

Kindly apply online or send your application to felicialim@talentedge.com.sg

EA: 15C7572

ID: R23115267

The Team

Valuation Team at Pacific Life Re is responsible for the actuarialvaluation of our diverse lines of business and global markets. The team will runand validate our global Tyche models to deliver insights across PL Re. Theywill support our long-term growth by implementing new business, continuouslyimproving processes and specifying and testing future model changes, workingclosely with our Actuarial Systems Team who develop and maintain the models.The team will be a key part of PL Re’s Divisional Business Services, interactingwith CA teams, Operations, Finance, R&D, and Pricing.

Our actuarial models are vital to the way we run our business, and theValuation Team will provide crucial insights across Financial Reporting,Business Planning and other processes. The team is in the midst of an excitingtransformation journey, driven by project Unify, towards more automated andefficient processes, making this an exciting time to join a new global team.

The Role

As Senior Analyst, you will support production, validation and analysisof actuarial model outputs across all relevant reporting bases (including EEC,BMA EBS, USGAAP LDTI, IFRS17, MAS, KICS). You will work closely with othermembers of Valuation Team to ensure modelling processes are coordinated andcarried out effectively for both Financial Reporting and Business Planningprocesses. The role offers exposure to a wide variety of work, covering alllines of business, regions and legal entities.

You will also have an exciting opportunity to contribute to a period ofgenuine transformation as the benefits from Unify are delivered into the team.You will act as an advocate for change and foster a culture of continuousimprovement around modelling processes.

Collaboration with other teams will be crucial, as you'll be responsiblefor delivering modelling insights to a wide range of stakeholders across CAteams. You'll gain exposure and capabilities within the team to ensure that wecan respond to the increasingly complex needs of a growing global reinsurer,such as conducting sensitivities and scenarios or modelling newnon-proportional retrocession arrangements.

The role is part of a large, global sub-team, and so you will have theopportunity to gain substantial experience in global team collaborations. Youwill work with other members of CA both locally and globally, ensure effectivecommunication within the sub-team and with others. You will be part of a highperforming team and contribute to the working culture.

Role Responsibilities

·    Support the production of actuarial model outputsacross various reporting bases (including EEC, BMA EBS, USGAAP LDTI, IFRS17,MAS, KICS) for Financial Reporting and Business Plan, across multiple legalentities

·    Assist in ad-hoc modelling requests from various CAteams, such as modelling potential new Retrocession structures or carrying outstress / scenario modelling runs.

·    Performing controls and validations to ensure thecompleteness and accuracy of modelled results

·    Developing and maintaining a close workingrelationship with other members of Valuation Team, as well as other CA teams

·    Document controls for model inputs, outputs and otherprocesses related to Financial Reporting and Business Plan

·    Continuous improvement of modelling processes,including supporting related deliverables from the Unify program

·    Specifying model requirements and testing newdevelopments

·    Assisting with model updates and runs on other basesas required

Skills & Experience

·    Part qualified actuary with minimum of 3 years’experience in life insurance or life reinsurance

·    Experience with actuarial modelling software (Tychepreferred) and proficient with Microsoft Excel

·    Experience of challenging / improving processes and contributingto continuous improvement

·    Experience overseeing change and the introduction ofnew processes, controls and systems

·    Good understanding of the Corporate Actuarialfunction

·    Good understanding of reporting bases (for exampleEEC, BMA EBS, USGAAP LDTI, IFRS17, MAS, KICS)

Competencies and Behaviours:

·    Ability to work independently and manage a varied anddemanding workload

·    Clear and effective communication skills, both verbaland written

·    Strong attention to detail, with a focus ondelivering accurate, high-quality outputs

·    Ability to collaborate effectively with colleaguesacross teams

·    Ability to learn and apply new concepts quickly,showing initiative, flexibility, and resourcefulness

·    Adaptability to change and evolving environments

·    Pragmatic mindset, able to balance accuracy witheffort

·    Willingness to question existing approachesand contribute ideas for improvement

Core Responsibilities :-

• Requirements Gathering & Analysis: Collaborate with stakeholders to understand business needs and translate them into clear, actionable technical requirements

• Documentation: Create and maintain comprehensive business requirements documents (BRDs), functional specifications, user stories, and process flows

• Stakeholder Engagement: Facilitate meetings to gather insights and ensure alignment between business and technical teams

• Solution Design Support: Work with technical teams to evaluate solution options and ensure proposed designs meet business objectives

• API Documentation: Develop and maintain detailed API documentation to support integration and development efforts

• Testing & Quality Assurance: Support User Acceptance Testing (UAT) by creating test cases, coordinating testing activities, and validating that solutions meet requirements

• Data Analysis: Leverage SQL to extract, analyse, and interpret data to support decision-making and validate requirements

• Change Management: Assist in managing requirement changes and assessing their impact on project scope, timeline, and resources

• Continuous Improvement: Identify opportunities to streamline processes and enhance project delivery

What We're Looking For :-

• Technical Foundation: Strong foundational knowledge in Java (no need coding) and SQL

• API Expertise: Experience in utilizing and developing API documentation

• Attention to Detail: Demonstrates meticulous attention to detail in all aspects of work

• Analytical Thinking: Strong aptitude for grasping complex ideas and translating them into practical solutions

• Communication: Excellent written and verbal communication skills to engage with diverse stakeholders

• Problem-Solving: Ability to identify issues, analyse root causes, and propose effective solutions

Beneficial Skills :-

• Agile Methodologies: Experience working in Scrum or other Agile frameworks

• API Testing: Hands-on experience with API testing tools and methodologies

Qualifications :-

• Bachelor's degree in Computer Science, Information Systems, Business Administration, or a related field

• 3-8 years of relevant experience in business analysis, technical analysis, or a related role

Disclaimer: The company is committed to ensuring the privacy and securityof your information. By  submitting thisform, you consent to the collection, processing, and retention of theinformation you provide. The data collected (which may include your contactdetails, educational background, work experience and skills) will be usedsolely for the purpose of evaluating your qualifications for the positionyou're applying for. Your data will be stored securely and retained for theduration necessary to fulfill our hiring process. If you are not selected forthe position, your data will be kept on file for a limited period in casefuture opportunities arise. You have the right to access, correct, or deleteyour data at any time by contacting us at Quess Singapore | A Leading StaffingServices Provider in Singapore (quesscorp.sg)

“This is in partnership with the Employment and EmployabilityInstitute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employersseeking employment and employability solutions. e2i serves as a bridge betweenworkers and employers, connecting with workers to offer job security throughjob-matching, career guidance and skills upgrading services, and partneringemployers to address their manpower needs through recruitment, training, andjob redesign solutions. e2i is a tripartite initiative of the National TradesUnion Congress set up to support nation-wide manpower and skills upgradinginitiatives. By applying for this role, you consent to QuesscorpSingapore’s PDPA and e2i’s PDPA.”

Senior SOC Analyst – L3
Singapore | 12-Month Contract (Highly Extendable) 

The Role

We're looking for a sharp, experienced Senior SOC Analyst to join an established inhouse cybersecurity team in Singapore. This is a hands-on Tier 3 role - you'll be the go to expert when incidents escalate, the person who mentors junior analysts, and the one building better detection and response capabilities for the organisation. You'll work closely with a Cybersecurity Manager and be the primary point of contact for Managed Service providers, leading incident response calls and translating complex threats into clear actions for leadership.

What You'll Be Doing

Monitoring & Incident Response

• Monitor network traffic, logs, and alerts and act fast when something looks wrong
• Lead incident response calls and coordinate with internal and external stakeholders
• Prepare incident reports and executive summaries for management

Threat Intelligence & Forensics

• Stay ahead of the threat landscape - tracking global advisories and mapping them to internal systems
• Deep-dive forensic investigations on affected systems and networks
• Develop and implement advanced detection rules, automation, and response tools

SOC Operations

• Guide and mentor outsourced Tier 1 and Tier 2 SOC analysts
• Continuously improve SOC processes, playbooks, and detection methodologies
• Lead post-incident reviews and tabletop exercises
   

Security Operations

• Hands-on with enterprise security tools - PAM (Privileged Access Management), WAF, firewalls, EDR
• Work with Infrastructure and End User teams to close security gaps
• Support compliance, audits, and cybersecurity awareness campaigns

What We're Looking For

• 5+ years in security operations, incident response, or a related cybersecurity role
• Strong hands-on experience with SIEM tools - Splunk, Microsoft Sentinel, Securonix, or equivalent
• Solid grasp of threat intelligence, TTPs (Tactics, Techniques & Procedures), and digital forensics
• Experience with firewalls, IDS/IPS, EDR, PAM, and WAF solutions
• Able to lead cross-functional teams under pressure and communicate clearly with non-technical stakeholders
• Degree in Information Security, Computer Science, IT, or related field
• Certifications like CISSP, GIAC, GCIA, or GCFA are a strong plus

We are in search of a Senior Finance Analyst who will be responsible for supporting Finance processes and projects critical to the business and reporting.  In this role you will have the opportunity to administer and maintain models including allocations, financial projections and analysis, actual reporting, and support efforts to centralize forecasting across finance.  You will also act as central support and expert of the relevant tools and applications that house these processes, provide guidance to team members, and recommend solutions that improve and streamline our business bringing value to the organization.  In addition, you will act as a subject matter expert on Finance programs and projects that relate to your area of expertise.

• Partner with the finance organization utilizing your understanding of Finance processes to develop tool application strategy and vision.

• Partner with the broader business organization and IT to centralize forecasting processes.

• Use end to end systems thinking to design, document and recommend solutions to meet strategic and operational goals.

• Provide in-depth, domain specific analysis of technical problems or issues, research and recommend alternative actions for problem resolution.

• Support end users with production issues and enable end user self-sufficiency in the application.

• Support tool adoption by leading education sessions and training end users.

Qualifications & Skills:

• Bachelor’s degree in finance, information systems or related field

• 5+ years of experience in finance, accounting, and/or reporting

• Demonstrate understanding of FP&A processes and best practices

• Strong analytical, problem-solving, and organizational skills

• Highly effective verbal and written communication skills, attention to detail

• Proficient in SAP, Hana, and SQL

• MS Word, Excel, and PowerPoint skills

We are looking for a Senior Total Rewards Analyst for a well-established global corporate conglomerate. The role focuses on compensation benchmarking, salary reviews, incentives, and HR analytics across multiple markets. We're looking for someone with at least 5 years of C&B experience, strong Excel skills, and exposure to benchmarking tools such as Mercer, Korn Ferry, or WTW. Experience with SAP SuccessFactors and Power BI would be a plus.

Responsibilities

Key Responsibilities:

• Support annual compensation activities including salary reviews, bonus exercises, budgeting processes, incentive programmes, and recognition initiatives.
• Conduct market benchmarking and compensation analysis to ensure competitiveness and alignment with market practices.
• Assist in the maintenance of job grading frameworks, salary structures, and reward policies.
• Prepare and analyse workforce cost reports, compensation trends, and HR metrics to support management decision-making.
• Partner with HR teams and business stakeholders to provide guidance on compensation and benefits-related matters.
• Coordinate the administration and review of employee benefit programmes, including engagement with external vendors where required.
• Maintain accurate compensation and employee data within HR systems and ensure data integrity across reporting platforms.
• Support job evaluation exercises, internal equity reviews, and organisation-wide compensation studies.
• Participate in regional and global projects related to rewards, HR systems, process enhancement, and policy development.
• Contribute to process improvement initiatives, automation efforts, and the enhancement of reporting capabilities.
• Prepare presentations, dashboards, and analytical reports for management and HR stakeholders.
• Support governance, compliance, and audit-related activities pertaining to compensation and benefits programmes.
• Keep abreast of market trends and developments that may impact compensation, benefits, and reward strategies.
• Work closely with various stakeholders to ensure effective communication and consistent application of reward programmes and policies.

Requirements

• Degree-qualified in Human Resources, Business, Finance, or a related field.
• 5+ years of Compensation & Benefits experience, ideally supporting regional or multinational operations.
• Strong Excel and data analysis skills, with experience in compensation benchmarking and market surveys.
• Knowledge of Power BI, workforce analytics, or reporting tools would be beneficial.
• Experience working with HRIS platforms, preferably SAP SuccessFactors.
• Strong attention to detail, analytical mindset, and ability to manage confidential information.
• Able to work independently while partnering effectively with HR and business stakeholders.
• Well-organised with the ability to manage competing priorities in a fast-paced environment.
  

Interested applicants, please send your CV to talentagent@innergy-consulting.com

We regret that only shortlisted candidates will be notified. Thank you for your understanding.

Our client, a well-established MNC, is hiring for a regional finance position to support its APAC performance management function. This role will focus on regional corporate fp&a, reporting, and business support activities while partnering closely with Regional Leadership, Global HQ, and country finance teams.

Key Responsibilities

Regional Corporate FP&A

Support regional corporate fp&a activities, including:

• Regional management reporting
• Regional consolidation
• Forecasting, budgeting, and financial analysis processes
• Coordinate with APAC, Global HQ, and country finance teams to ensure timely and accurate reporting
• Assist in maintaining consistency and quality of financial reporting across markets
• Support monthly and quarterly performance reviews and analysis

Regional Projects & Business Support

• Partner with regional functions, particularly Supply Chain, on finance-related analysis and initiatives
• Support cross-country improvement initiatives and operational projects
• Assist in identifying process improvement opportunities and tracking implementation progress
• Participate in ad hoc regional finance projects and business support activities

Qualifications

• Bachelor’s Degree, CA/CPA preferred
• Background in large MNCs, ideally in regional or global roles
• Minimum 4 years of experience in regional finance or FP&A
• Strong analytical and financial reporting skills
• Comfortable working in a fast-paced, multicultural environment

Please email your cv directly in word format to sindhu@theedgepartnership.com .

Please note that due to the high number of applications only shortlisted candidates will be contacted. We regret to inform you that your application for this position was unsuccessful if you do not hear from us in the next 5 business days. 

EA License: 16S8131 
Recruiter License:R1981753 

We are looking for a Digitalization Senior Analyst to support and contribute to driving impactful digital transformation initiatives across the organization.

In this role, you will help translate business challenges into scalable, data-driven solutions—leveraging AI, automation, and modern data technologies to improve efficiency, decision-making, and operational performance.

You will work closely with business stakeholders and cross-functional teams to deliver end-to-end digitalization projects that generate measurable business value.

Key Responsibilities

Digital Transformation & Process Improvement

• Support the design and delivery of digitalization initiatives, including process automation and system enhancements
• Work with stakeholders to identify business pain points and translate them into practical technical solutions
• Document and redesign business processes to improve efficiency and scalability

Data, AI & Automation

• Assist in building data pipelines, internal tools, and automation workflows
• Support implementation of AI solutions such as predictive analytics and automation use cases
• Contribute to the development of scalable and sustainable technology foundations

Project & Stakeholder Management

• Collaborate with business users, IT teams, and vendors to deliver projects end-to-end
• Evaluate and support management of third-party vendors and platforms
• Ensure proper documentation, governance, and maintainability of delivered solutions

Continuous Improvement & Innovation

• Stay updated on emerging technologies and recommend innovative solutions
• Promote a culture of digital awareness and continuous process improvement

Requirements

• Bachelor’s degree in Computer Science, IT, Software Engineering, Data Engineering, or related field
• 3 years experience contributing to digitalization or transformation projects and applying AI to solve business problems
• Exposure to operational or enterprise processes is a plus
• Programming experience (e.g. Python, Java, TypeScript)
• Strong SQL skills and data manipulation capabilities
• Hands-on experience with Power BI

Key Attributes

• Strong problem-solving mindset with attention to detail
• Effective communicator able to bridge technical and business discussions
• Self-driven, adaptable, and comfortable working in ambiguity
• Passion for leveraging technology to improve business processes

Why Join Us

• Be part of a growing digitalization team driving AI, data, and automation initiatives
• Work on impactful projects across different business functions
• Opportunity to shape scalable solutions and influence digital strategy
• Collaborative environment with exposure to business and technology stakeholders

Responsibilities

• Process daily trade transactions in a timely and accurate manner within service level agreement
• Perform pre-processing review of customers’ submissions and conduct documentary checks
• Ensure that regulatory, bank’s policies, guidelines, control and compliance requirements are strictly adhered to
• Complete daily reconciliation activities and prepare reports to internal stakeholders and/or customers
• Liaise with client on updating transaction statuses and support addressing transaction related queries
• Contribute to various process improvements and other projects as allocated

Requirements

• Graduate, preferably in Banking & Finance
• Knowledge of UCP, ISBP, URC, ISP, URDG is preferred
• At least 2-3 years of trade operations experience, covering all imports and exports products
• Self-starter who can work effectively in a team setting
• Candidates with lesser relevant experience may be considered for the analyst role
• Ability to manage daily operations with strong risk awareness, analytical and problem-solving skills
• Good interpersonal skills, decisive in communications
• Resilient and flexible in challenging circumstances

Senior Business Analyst - 12 months contract

We are seeking a highly experienced Senior Business Analyst to lead digital transformation initiatives across enterprise platforms including CRM, ERP, loyalty, and financial systems. This role will bridge business needs and technology solutions, driving end-to-end delivery in Agile environments while ensuring alignment with strategic objectives.

Business Analysis & Requirements Management

• Elicit, analyze, and document business and system requirements, translating them into clear user stories and functional specifications
• Develop current-state and future-state process maps to support transformation initiatives
• Ensure traceability from requirements through to delivery and validation

Stakeholder Engagement

• Partner with cross-functional stakeholders including business leaders, IT teams, and external vendors
• Facilitate workshops to align business objectives and solution design
• Communicate complex technical concepts in a clear, business-friendly manner

Delivery & Agile Execution

• Support Agile delivery frameworks, including backlog grooming, sprint planning, and stand-ups
• Manage priorities to ensure timely and high-quality delivery of initiatives
• Coordinate with onshore and offshore teams to drive execution efficiency

System Implementation & Integration

• Lead or support implementation of enterprise platforms such as CRM (Salesforce), ERP (SAP), and loyalty systems
• Collaborate on API integrations and system migrations from legacy to modern architectures
• Ensure scalability and alignment with enterprise architecture standards

Testing & Quality Assurance

• Lead User Acceptance Testing (UAT) cycles including planning, execution, and defect management
• Ensure production readiness and minimize post-release issues
• Drive continuous improvement in testing practices

Change Management & Training

• Support change enablement initiatives to drive adoption of new systems and processes
• Deliver training and documentation to end users
• Promote best practices and process standardization across teams

Experience

• 10+ years of experience as a Business Analyst in digital or enterprise transformation environments
• Proven track record in CRM, ERP, or loyalty platform implementations
• Experience across industries such as aviation, retail, utilities, FMCG, or manufacturing preferred

Technical Skills

• Strong experience with tools such as JIRA, Confluence, and Visio
• Exposure to platforms such as Salesforce (Service, Marketing, Data Cloud), SAP FICO, or similar
• Understanding of API integrations and modern system architectures

Methodologies

• Hands-on experience with Agile delivery frameworks
• Strong knowledge of requirements engineering and business process modeling

Qualifications

• Bachelor’s degree in Business, IT, or related field
• Certifications such as PMP, CBAP, or equivalent are highly desirable

Nice to Have

• Experience working with offshore vendor teams
• Multilingual capability (e.g., English, Mandarin, Japanese)
• Experience in large-scale enterprise transformations

What Success Looks Like

• Improved delivery timelines and efficiency across projects
• High stakeholder satisfaction and alignment
• Reduced defects and increased system adoption post-implementation

For the past 75 years, MS First Capital has been actively involved in the non-life insurance business both in Singapore and across Asia. Our roots can be traced back to the 1950s where we engaged in writing both personal and commercial lines of non-life insurance business across various classes such as Fire, Engineering, Marine Hull, Marine Cargo, Bond, Professional Indemnity, Motor, Public Liability, Worker's Compensation, Personal Accident and other Miscellaneous Accident.

We are a reputable source of cutting-edge insurance options, catering to a diverse range of clients, both individuals and corporate. We are proud that our financial strength rating of 'A+ (Superior)' with 'Stable' outlook has been reaffirmed by AM Best, given our consistently impressive financial performance. We are also recently awarded Top 300 Employer by the Singapore Opportunity Index for our effort in creating meaningful career pathways, fostering inclusive growth, and investing in our employees' potential.

This is a perfect gateway into the highly niche sector of non-life reinsurance, part of Singapore's bustling financial services sector. As a wholly-owned entity of the world-renowned Mitsui Sumitomo Insurance (MSI) Group, we are dedicated to developing young talents for our sector. As a member of our young talent pool, you can look forward to comprehensive professional training, sponsorship of professional qualifications, a friendly and collaborative culture and a competitive compensation package.

We are looking for an experienced Senior QA Analyst to support our core modernization initiatives on a fixed-term contract basis, focusing on User Acceptance Testing (UAT) across Data Analytics platforms, Power BI reporting, and UiPath automation solutions. This role is critical in ensuring the accuracy, reliability, and business readiness of data-driven insights and automated processes. The ideal candidate will have strong experience in data validation, BI testing, and automation QA, along with the ability to collaborate closely with business and technology stakeholders.

Responsibilities

• Design, prepare, and execute UAT test scenarios and test cases

• Validate:

*Data accuracy from source systems to reports

*Business logic, KPIs, and calculations

*Dashboard functionality and usability

• Perform data reconciliation using SQL or other tools

• Coordinate with business stakeholders for UAT execution and sign-off

• Track, report, and manage defects through resolution

• Test end-to-end UiPath automation workflows

• Validate:

*Process logic and business rules

*Error handling and exception scenarios

*Integration with upstream and downstream systems

• Conduct regression testing for robot releases

• Support UAT cycles for automation deployments

• Define and implement UAT strategy and approach

• Develop:

*Test plans and schedules

*Entry and exit criteria

*Test metrics and reporting

• Drive structured defect management processes

• Identify opportunities to automate testing processes

• Contribute to QA best practices across modernization programs

• Enhance testing efficiency and coverage

Requirements

• 5+ years of experience in QA / Testing roles

• Strong experience in UAT for Data Analytics / BI platforms

• Hands-on experience testing Power BI dashboards and reports

• Solid understanding of:

*Data models and ETL processes

*Data warehousing concepts

• Proficiency in SQL for data validation

• Understanding of automation lifecycle and exception handling

• Test case design and execution

• UAT coordination and stakeholder management

• Strong communication and stakeholder management skills

• High attention to detail and analytical mindset

• Experience in data migration or transformation projects

• Knowledge of data quality and governance frameworks

• Experience testing RPA / workflows is a plus
  

Due to the volume of applications received, we will only contact shortlisted candidates. We may retain your personal data for as long as it is necessary to fulfil the purposes for which they were collected, or as required or permitted by applicable laws. Should you disagree, please contact our Data Protection Officer for more information on the retention and disposal of your personal data.