Total 21,725 Others assistant manager job vacancies in Australia

Job Purpose

We are looking for a reliable Admin & HR Assistant to support our daily office operations. You will act as the first point of contact for employees and visitors while providing essential administrative support to the HR department.

Key Responsibilities

• Administrative Support:
• Manage front-desk activities, including answering calls and greeting guests.
• Organize and maintain physical and digital filing systems (invoices, receipts, and records).
• Handle office procurement, such as ordering stationery and pantry supplies.
• Coordinate with external vendors (couriers, cleaners, and maintenance).
• Human Resources Assistance:
• Assist in the recruitment process by posting job ads and scheduling interviews.
• Maintain updated employee records (leave management, attendance, and personal files).
• Coordinate the onboarding process for new hires (preparing workstations and IDs).
• Support payroll processing by compiling monthly attendance data.

Requirements

• Education: Minimum SPM, STPM, or Diploma in Business Administration, Human Resources, or a related field.
• Experience: 1–2 years of experience in an office administrative role is preferred (Fresh graduates are encouraged to apply).
• Language: Proficiency in English and Bahasa Malaysia (Mandarin is an added advantage depending on the company).

Skills:

• Familiarity with Microsoft Office (Word, Excel).
• Basic knowledge of the Malaysia Employment Act 1955.
• Strong organizational skills and attention to detail.

What we're looking for

• Degree in Food Science, Food Technology, Chemistry, or a related technical discipline
• Minimum 5 years of experience in a quality assurance role, preferably in the food manufacturing industry
• Strong analytical and problem-solving skills with attention to detail
• Excellent communication and interpersonal skills to work effectively with cross-functional teams
• Knowledge of food safety regulations and quality management systems (e.g. HACCP, ISO 22000)

What you'll be doing

• To supervise the daily operations of the QA laboratory.
• To ensure all QC matters and tests are performed in accordance to the described work instructions
• To verify all QC test records.
• To assist the QA Manager to investigate the root cause of non-conformity in in-coming materials, in-process products and finished products.
• To assist the QA Manager to investigate consumer complaint.
• To assist the QA Manager to carry out research and development work.
• To ensure laboratory equipment are calibrated in accordance to the calibration schedule.
• To assist the QA Manager to evaluate the suitability of raw and packaging material sample from supplier.
• To report any non-conformity in in-comings, in-process products and finished products to QA Manager.
• To participate in internal quality and food safety audits programmes.
• Staying up-to-date with industry regulations and quality standards
• Any other tasks given from time to time by the QA Manager.

1. 2 months contractual bonus
2. Salary increments
3. Medical and Hospitalisation
4. Discounted purchase of company's product.
5. Additional employer's EPF contributions.

Key Responsibilities:

• Oversee daily restaurant operations and ensure smooth service flow.
• Manage staff scheduling, training, and performance.
• Maintain high standards of food quality, hygiene, cleanliness, and customer service.
• Monitor inventory, stock ordering, and cost control.
• Handle customer feedback and resolve operational issues professionally.
• Work closely with the kitchen and service team to improve efficiency and guest satisfaction.
• Ensure compliance with company policies and food safety regulations.
• Prepare operational reports and support business growth initiatives.

Job Requirements:

• Minimum 3–5 years of experience in F&B or restaurant management.
• Strong leadership and team management skills.
• Good communication and problem-solving abilities.
• Experience in vegetarian restaurant operations will be an added advantage.
• Candidate with strong experience in Indian cuisine and restaurant operations ( Tamil speaking candidates are encouraged to apply ）
• Able to work on weekends and public holidays when required.
• Proficient in English and Bahasa Malaysia; additional languages will be an advantage.

Perks & Benefits

• EPF & SOCSO
• Annual Leave & Medical Leave
• Staff Meal / Accommodation (if applicable)
• Career Advancement Opportunities
• Training & Development Support

Job Responsibilities

1.⁠ ⁠Property Acquisition & Business Development

•⁠ ⁠Identify and approach property owners, investors, landlords, and developers to introduce COBNB's short-term rental management services.

•⁠ ⁠Generate new leads through networking, referrals, cold calling, social media, property exhibitions, and industry events.

•⁠ ⁠Conduct sales presentations and consultations with prospective clients.

•⁠ ⁠Manage the full sales cycle from lead generation to contract signing.

•⁠ ⁠Negotiate and close property management agreements.

•⁠ ⁠Achieve monthly and quarterly acquisition targets.

2.⁠ ⁠Relationship Management

•⁠ ⁠Build and maintain long-term relationships with property owners, agents, and business partners.

•⁠ ⁠Act as the main point of contact during the onboarding process.

•⁠ ⁠Ensure excellent client experience and satisfaction.

•⁠ ⁠Develop strategic partnerships with real estate agencies and referral partners.

3.⁠ ⁠Market Research & Strategy

•⁠ ⁠Monitor market trends, occupancy rates, rental performance, and competitor activities.

•⁠ ⁠Identify new growth opportunities and target markets.

•⁠ ⁠Provide market feedback and recommendations to management.

•⁠ ⁠Prepare sales reports, forecasts, and business development updates.

4.⁠ ⁠Internal Coordination

•⁠ ⁠Work closely with Operations, Marketing, and Customer Service teams to ensure smooth unit onboarding.

•⁠ ⁠Coordinate property inspections, documentation, and handover processes.

•⁠ ⁠Maintain accurate records of leads, opportunities, and signed agreements in the CRM system.

Job Requirements :

•⁠ ⁠Diploma or Bachelor's Degree in Business, Marketing, Hospitality, Real Estate, or related field.

•⁠ ⁠Experience in sales, business development, real estate, hospitality, or property management is an added advantage.

•⁠ ⁠Strong communication, negotiation, and presentation skills.

•⁠ ⁠Self-motivated and target-driven personality.

•⁠ ⁠Ability to work independently and as part of a team.

•⁠ ⁠Possess own transport and willing to travel for meetings and site visits.

•⁠ ⁠Proficient in Microsoft Office applications.

Perks & Benefits

• Personal leave
• Open culture
• Personal development opportunities

Role Overview

The Strategic Brand & Partnerships Manager will lead LGSI’s brand positioning, strategic outreach, and ecosystem engagement agenda. This role sits at the intersection of business development, marketing, strategic communications, and thought leadership, translating LGSI’s investment thesis into compelling narratives and meaningful partnerships.

You will play a critical role in shaping LGSI’s identity as a purpose-led investment platform while enabling strategic relationships that drive visibility, influence, and catalytic capital.

Key Responsibilities

1. Strategic Branding & Positioning

• Lead the development and execution of LGSI’s brand strategy and visual identity, ensuring alignment with LGSI’s mission, fund strategy, and organisational priorities.
• Ensure consistent messaging across all communication materials, investor decks, reports, the website, and public engagements.
• Build LGSI’s thought leadership presence through articles, media engagements, conferences, and speaking opportunities.
• Maintain brand governance and compliance, ensuring communications adhere to LGSI’s brand guidelines and sustainability disclosure standards.

2. Communications & Content Strategy

• Drive storytelling that connects LGSI’s investment pillars with measurable and authentic impact outcomes.
• Develop compelling multi-format content (social media, investor briefs, articles, ESG reports, campaign assets).
• Coordinate and manage the design, production, and publication of communication and marketing materials.
• Work closely with internal teams to translate technical investment insights into accessible narratives for partners, investors, and the wider ecosystem.

3. Ecosystem Engagement & Business Development

• Map, cultivate, and strengthen strategic relationships with investors, family offices, development finance institutions, corporates, and ecosystem partners.
• Support investor relations efforts, including narrative crafting that connects financial returns with sustainability outcomes.
• Prepare, maintain, and refine investor materials such as fund sheets, presentations, and periodic stakeholder updates.
• Represent LGSI at ecosystem events, dialogues, and partnership engagements to enhance visibility and trust in the LGSI brand.

4. Market Intelligence & Strategic Support

• Track trends in ESG investing, sustainable finance, climate innovation, and circular economy models.
• Translate market insights into strategic recommendations, positioning opportunities, or potential partnership pipelines.
• Support Senior Management with inputs for pitch materials, partnership proposals, and grant submissions.

5. Internal Collaboration & Alignment

• Partner with Investment, Sustainability, and Operations teams to ensure consistent messaging, brand alignment, and integration of impact data.
• Facilitate cross-functional communication and delivery to ensure timely execution of branding, communications, and partnership initiatives.

Key Performance Indicators (KPIs)

Success in this role will be measured by:

• Growth and quality of LGSI’s visibility and engagement across sustainability and investment networks.
• Number, depth, and strategic value of partnerships and investor engagements built per quarter.
• Consistency, clarity, and brand alignment of communication materials and public messaging.
• Recognition through media features, speaking engagements, or published content under the LGSI brand.
• Internal alignment and execution effectiveness across teams on branding and partnership initiatives.

Who We’re Looking For (Minimum Requirements)

• 5–8 years of experience in branding, strategic communications, partnerships, or related fields, ideally with exposure to financial services, ESG, sustainability, or corporate affairs.
• Demonstrated ability to lead branding and communication functions within a fast-paced, lean organisation.
• Strong writing, presentation, and stakeholder management capabilities, with an ability to engage diverse audiences.

Preferred Qualities

• Experience in impact investing, sustainable finance, ESG, or startup/innovation ecosystems.
• Strong visual storytelling and design sensibility (e.g., Canva, PowerPoint, Adobe Suite).
• Self-driven, collaborative, and comfortable working with varied stakeholder groups—from investors to NGOs.
• Strategic thinker able to connect brand identity with investment impact and ecosystem influence.

Perks & Benefits

• Employee equity
• Commission and bonus
• Nearby public transport
• Flexible working hours
• Free snacks / Happy hours
• Medical insurance
• Personal leave
• Open culture
• Personal development opportunities
• Paid training and development
• Allowances for continuing education
• Remote work flexibility

主要職責

客戶服務管理

• 領導和管理售後支援團隊，提供優質的客戶服務。
• 處理升級的客戶投訴，並確保及時解決。
• 監測客戶滿意度並實施改善措施。
• 建立長期的客戶關係，以提高客戶忠誠度和留存率。

服務營運

• 監督維修、保養、保固和退貨（RMA）流程。
• 確保服務請求在約定的服務等級協定（SLA）範圍內完成。
• 制定和改善售後服務政策、流程和工作流程。
• 監控服務週轉時間（TAT）和生產效率。

保固和技術支援

• 管理保固索賠
• 與技術支援團隊協調進行產品故障排除和維修。
• 分析反覆出現的技術問題並提出糾正措施建議。

零售店支持

• 為零售據點提供售後服務流程和客戶問題解決方案支援。
• 與門市經理協調，確保服務標準的一致性。
• 監控多家零售網點的服務績效。
• 確保服務櫃檯人員配備充足，設備齊全。

庫存和備件管理

• 管理備件庫存，確保供應充足。
• 與採購部門和供應商協調庫存補貨事宜。
• 在保持服務效率的同時，最大限度地減少過時庫存。

跨職能協作

• 與銷售、零售營運、物流、採購和技術團隊緊密合作。
• 必要時協調產品召回和服務活動。
• 將客戶回饋提供給產品管理和供應商，以提高產品品質。

福利待遇

• 津貼（旅費、交通費等）
• 個人發展機會
• 有薪培訓和發展

人力資源

1. 協助人力資源及行政經理處理所有與人力資源相關的事宜，以確保營運順暢並與業務目標一致。
2. 參與人力資源活動的各個方面，包括員工敬業度、員工關係、入職培訓、薪資、薪酬福利、招聘、學習發展和績效管理。
3. 招募與人才獲取：
4. 制定並實施招募策略以吸引人才。
5. 全面負責招募流程，包括職缺、面試和錄用決定。
6. 與各部門主管合作，確保人力資源規劃與業務目標一致。
7. 業務夥伴角色：
8. 協助處理僱傭糾紛，在處理員工紀律和個人申訴案件以及工會事務方面提供指導和建議。
9. 確保各項條款和條件正確執行，並遵守相關的勞動法規。
10. 掌握並確保遵守僱用慣例和法規。
11. 薪資福利：
12. 管理績效考核和薪資審查工作。
13. 協助審查並提出修改建議。
14. 確保所有員工和薪資資訊的保密性和隱私性。
15. 確保薪酬制度符合現行法規。
16. 評估薪酬福利方案、服務條款和條件，以確保與人力資源策略保持一致。
17. 人力資源資訊系統：
18. 確保員工記錄得到更新並準確記錄。
19. 確保系統能夠支援目前的業務流程。
20. 員工福利與薪酬
21. 協助管理員工福利計劃，包括健康保險、退休計劃和其他福利。
22. 協助處理薪資發放事宜，並解答員工有關薪資的諮詢。

行政

1. 辦公室管理

• 負責日常辦公室運營，包括維護、用品和設備。
• 管理辦公室預算和費用。

2. 供應商管理

• 與供應商聯絡，取得辦公室相關服務與用品。
• 必要時協商合約/協議，並確保成本效益。

3. 旅行和活動協調

• 安排員工和訪客的差旅和住宿。
• 協助策劃和協調公司活動和會議。

4. 文件和程序合規性

• 保存行政記錄，例如合約、發票和信函。
• 確保行政流程和程序符合公司政策和規定。

5. 設施管理

• 確保為員工創造安全且有效率的工作環境。
• 協調辦公設施和設備的維護和維修活動。

福利待遇

• 附近公共交通
• 中心位置
• 休閒著裝要求
• 定期團隊活動
• 醫療保險
• 開放文化
• 牙科保險

財務經理負責以專案為導向的工程業務的端到端財務和會計管理。

這是一個需要親力親為的職位，涵蓋馬來西亞和新加坡實體的財務控制、專案成本會計、現金流量管理、法定合規和管理報告。

該職位為管理層提供商業洞察力、風險可見性和財務紀律方面的支持，尤其是在涉及進口、物流和里程碑結算的長期專案中。

主要職責

1. 財務營運與報告

• 管理全套帳戶（總帳、應收帳款、應付帳款、固定資產、應計項目、準備金）。
• 編制每月管理帳目、差異分析和財務評論。
• 確保按時完成月末和年末結算。
• 支援預算編制、預測和現金流預測。

2. 項目會計與成本控制

• 監控專案預算與實際支出狀況；識別成本超支、時間錯配和利潤風險。
• 追蹤專案相關成本，包括進口、物流、關稅、保險和分包費用。
• 與專案/營運團隊緊密合作，確保成本確認準確無誤，帳單結算一致。
• 儘早向管理階層指出有重大商業風險。

3. 現金流量與資金管理

• 管理現金流計劃、資金需求和付款優先順序。
• 協調客戶發票、進度索賠和收款跟進工作。
• 監督支付控制、審批流程和銀行安排。

4. 法定、稅務及審計

• 與審計師、稅務代理人、公司秘書和銀行家聯絡。
• 確保遵守馬來西亞法定要求（稅金、銷售與服務稅，如適用）。
• 負責新加坡實體報告的外包公司秘書工作，包括消費稅申報和審計協調。
• 始終確保文件記錄完整，並做好審計準備。

5. 控制、過程和系統

• 維護和改進內部控制、財務程序和審批矩陣。
• 在適用情況下，監督或協調外包的簿記/工資服務提供者。
• 確保跨系統（Excel、會計軟體、共用磁碟機）的財務資料完整性和控制。

6. 管理支持

• 向管理層提供清晰的財務見解，而不僅僅是報告。
• 支持管理階層在定價、利潤率、成本控制和風險敞口方面的決策。
• 根據需要進行臨時財務分析和專案任務。

福利待遇

• 佣金和獎金
• 休閒著裝要求
• 公司旅行
• 醫療保險
• 個人休假
• 開放文化
• 個人發展機會
• 有薪培訓和發展

Job Position : Site Engineer, Lifting Engineer / Lifting Manager (Chinese Speaking)

Urgent position (6 Vacancies)

Contract Term :August 2026 – August 2027 (1-year contract)

Contract renewal will be reviewed based on actual project conditions upon expiry.

Salary: After-tax salary: 4,000 – 6,000 EUR per month

Job Requirements :

1. Engineer or lifting engineer with fluent verbal and written communication in both Chinese and English.

2. Candidates with Data Center construction experience are preferred, and must have hands-on experience in lifting and installing large-scale equipment.

3. Minimum 3 years of relevant working experience.

4. No minimum education requirement.

5. Capable of on-site management, responsible for lifting operation supervision and overall construction progress control at site.

Working Terms & Benefits

1. Must accept long-term overseas business travel for the full one-year contract period.

2. Working schedule: 6 working days per week with 1 rest day.

3. Annual leave: 15 days per year.

4. Public holidays: Follow Finland’s local public holiday standards.

5. Social security & housing fund: social insurances and housing fund will be contributed in Finland.…

Working Address:-

Finland Lahti Phase1 50MW project

* We are building Data Center

Key Responsibilities:

Customer Service Management

• Lead and manage the after-sales support team to deliver excellent customer service.
• Handle escalated customer complaints and ensure timely resolution.
• Monitor customer satisfaction and implement improvement initiatives.
• Build long-term customer relationships to improve loyalty and retention.

Service Operations

• Oversee repair, maintenance, warranty, and return (RMA) processes.
• Ensure service requests are completed within agreed service level agreements (SLAs).
• Develop and improve after-sales service policies, procedures, and workflows.
• Monitor service turnaround time (TAT) and productivity.

Warranty & Technical Support

• Manage warranty claims
• Coordinate with technical support teams on product troubleshooting and repairs.
• Analyze recurring technical issues and recommend corrective actions.

Retail Store Support

• Support retail outlets with after-sales service processes and customer issue resolution.
• Coordinate with store managers to ensure consistent service standards.
• Monitor service performance across multiple retail branches.
• Ensure service counters are adequately staffed and equipped.

Inventory & Spare Parts Management

• Manage spare parts inventory to ensure availability.
• Coordinate stock replenishment with procurement and suppliers.
• Minimize obsolete inventory while maintaining service efficiency.

Cross-Functional Collaboration

• Work closely with Sales, Retail Operations, Logistics, Procurement, and Technical teams.
• Coordinate product recalls and service campaigns when required.
• Provide customer feedback to product management and vendors to improve product quality.

Job Requirements:

• At least 4 years of customer service experience

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Personal development opportunities
• Paid training and development

職責

主要任務職責

• 研究產業相關主題
• 使用數位出版平台準備結構清晰的草稿
• 撰寫並分發行銷文案，宣傳我們的公司和產品。
• 為公司網站、部落格、行銷資料和類似平台撰寫、審核、編輯和更新內容。
• 在發表前對已寫好的文章進行編輯與校對。
• 設計和開發行銷材料
• 與外部供應商和供應商聯絡和溝通
• 與餐廳經理和主管溝通，制定每月促銷方案。
• 監控行銷資料的製作
• 新聞稿及媒體稿件草稿
• 與公關和媒體聯絡人保持溝通
• 協助準備和進行產品演示
• 協助策劃、協調和參與行銷活動
• 執行直接行銷活動
• 準備線上行銷活動
• 制定並實施社群媒體平台策略
• 負責管理會員忠誠度和獎勵計劃
• 定期對現有和新興的數位行銷平台進行研究分析，以確定其有效性。
• 監控競爭對手的活動和市場趨勢
• 收集和分析銷售數據，以編制行銷和銷售報告。
• 追蹤、協調和匯總數據，以衡量行銷計劃的成果
• 與銷售和生產部門溝通產品和價格變更事宜。
• 維護宣傳品庫存
• 維護行銷資料檔案
• 確保行銷活動符合州和聯邦法規。
• 管理品牌推廣活動以促進銷售
• 在線上管理我們所有分店餐廳的社交媒體平台和供應商。

福利待遇

• 津貼（旅費、交通費等）
• 附近公共交通
• 定期團隊活動
• 醫療保險
• 個人休假

Position: Construction Manager (Wet Works / Reinforced Concrete)

Job Location: Project Site (Johor)

Company Overview

Grande Build Sdn Bhd is a specialist construction subcontractor with strong experience in reinforced concrete (RC) structure works and wet trades. We support major developers and main contractors in delivering high-quality structural and finishing packages across residential, commercial, and mixed-development projects.

Job Summary

We are seeking an experienced Construction Manager to lead and coordinate site execution for reinforced concrete and wet-trade subcontract works. The role focuses on managing structure progress, manpower planning, coordination with main contractors and consultants, and ensuring timely delivery of subcontract packages according to project requirements.

Key Responsibilities

Site Execution & Coordination

Manage daily execution wet-trade works at site

Coordinate closely with main contractor’s project team on work sequence and scheduling

Ensure compliance with approved drawings, method statements, and specifications

Resolve site coordination issues between structure, M&E openings, and architectural interfaces

Programme & Productivity Control

Plan manpower, machinery, and material requirements based on construction schedule

Monitor site productivity and ensure works meet programme milestones

Identify delays and implement corrective actions with site team

Coordinate concrete pours, formwork cycles, and reinforcement installation progress

Subcontractor & Workforce Management

Supervise site supervisors, foremen, and subcontract gangs

Ensure proper deployment of workers to achieve planned output

Monitor subcontractor performance and workmanship quality

Coordinate material delivery and site logistics with suppliers

Quality Control

Ensure works comply with consultant specifications and inspection requirements

Coordinate with QA/QC personnel on inspections and approvals before casting

Monitor workmanship standards for wet trades such as plastering, brickwork, screeding, and related works

Safety & Compliance

Enforce site safety requirements in accordance with DOSH regulations

Work closely with Safety Officer to maintain safe working conditions

Ensure workers comply with PPE and site safety procedures

Progress Reporting & Documentation

Prepare site progress updates for management and main contractor meetings

Track progress against planned structure cycle targets

Assist with verification of site progress for interim claims submission

Maintain proper site documentation and records

Requirements

• Diploma or Degree in Civil Engineering / Construction Management or equivalent
• Minimum 5 years experience in reinforced concrete or wet-trade construction works
• Experience working with main contractors as subcontractor site representative is preferred
• Able to manage site supervisors, workers, and subcontract gangs effectively
• Familiar with inspection procedures
• Able to read construction drawings confidently
• Willing to be based at project site

Perks & Benefits:

• Personal development opportunities
• Bonus (Depend on company performance) 
• Company Trip (Depend on company performance) 

客戶關係經理（RM）在管理與商家的關係中起著至關重要的作用。

該職位需要與包括營運、財務和IT在內的各個部門合作，以…

為商家提供無縫體驗。

工作職責

銷售及經銷商招募

 直接商家拓展：直接與商家洽談、談判並簽約，以滿足個人化需求。

銷售額和交易量目標。

 拓展經銷商網路：尋找、招募與引進獨立經銷商、銷售代理，

並與通路夥伴共同擴大市場覆蓋範圍。

 推動銷售執行：管理並激勵您的經銷商網絡，使其持續交付成果

他們的商家註冊量和交易量KPI。

關係管理與投資組合成長

 與商家、經銷商和合作夥伴保持強大、值得信賴的關係，以防止客戶流失。

 與主要商家和合作銀行建立並維持牢固的關係，確保

滿意度和忠誠度。

投資組合成長、產品推廣及追加銷售

 協助向商家交叉銷售和向上銷售其他產品和服務。

 鼓勵商家註冊更多產品與服務

支援、協調和培訓

 提供專業的支持，解決商家和銀行的問詢，並確保快速提供解決方案。

影響商家流暢體驗的問題。

 與內部和外部利害關係人合作，推動終端應用、標籤流程等工作，

以及問題解決——包括終端故障、付款差異、重複收費等。

帳戶變更、帳單問題、搬遷、MDR 修訂和每月帳單

請求。

 為商家和經銷商提供培訓，確保他們熟練終端的使用方法，並且

了解新產品資訊。

 處理商家提出的終止合作請求，對無法聯繫的商家進行現場走訪，

並收取未付款項及相關費用。要求提供證明文件。

需要。

 檢查、提供發票，並收取商家維護費和利潤分成金額。

臨時任務和持續學習

 執行管理階層分配的特殊策略項目、市場分析和其他任務。

 透過持續培訓，了解最新的產業趨勢。

福利待遇

• 醫療保險
• 牙科保險

Responsible for driving hotel revenue through proactive sales activities, account management, event coordination, and business development. The role focuses on identifying new business opportunities, maintaining strong client relationships, achieving revenue targets, and ensuring seamless execution of events and group bookings while delivering exceptional guest satisfaction.

Key Responsibilities

Sales & Business Development

• Generate new business opportunities through prospecting, networking, cold calling, and sales visits.
• Maintain and grow relationships with existing corporate, government, travel trade, and event clients.
• Develop and implement sales strategies to achieve departmental revenue targets.
• Conduct market research and competitor analysis to identify business opportunities.
• Prepare and present proposals, contracts, and rate agreements to clients.
• Participate in sales calls, site inspections, trade shows, and networking events.
• Negotiate rates and contract terms while maximizing hotel profitability.

Account Management

• Manage and maintain a portfolio of key accounts.
• Ensure regular client engagement and follow-up to secure repeat business.
• Monitor account production and develop action plans to increase revenue.
• Maintain accurate client records and sales activities in the hotel's CRM system.

Events & Group Coordination

• Handle inquiries for meetings, conferences, social events, and group bookings.
• Coordinate event requirements between clients and hotel operational departments.
• Conduct site inspections and pre-event meetings with clients.
• Prepare Banquet Event Orders (BEOs), contracts, and event documentation.
• Ensure all event details are communicated accurately and executed successfully.
• Follow up with clients after events to obtain feedback and future business opportunities.

Revenue Management

• Achieve monthly, quarterly, and annual sales targets.
• Monitor market trends and recommend pricing strategies.
• Maximize room, banquet, catering, and ancillary revenue opportunities.
• Prepare sales forecasts, pipeline reports, and business performance updates.

Administration & Reporting

• Maintain accurate sales records and documentation.
• Prepare weekly and monthly sales reports.
• Ensure compliance with company policies, procedures, and brand standards.
• Support budgeting and business planning activities.

Leadership & Team Support (Applicable for Senior Sales Manager / Director of Sales)

• Lead, coach, and mentor sales team members.
• Conduct performance reviews and support staff development.
• Assist in developing annual sales and marketing plans.
• Drive team performance to achieve departmental objectives.
• Collaborate with other department heads to ensure business success.

Requirements

• Diploma or Bachelor's Degree in Hospitality Management, Business Administration, Marketing, or related field.
• Minimum 1–8 years of experience in hotel sales, catering sales, events management, or related hospitality roles (depending on position level).
• Strong communication, negotiation, and presentation skills.
• Ability to build and maintain strong client relationships.
• Proficient in Microsoft Office and hotel sales systems.
• Strong organizational and time-management skills.
• Ability to work independently and as part of a team.
• Results-oriented with a proven ability to achieve revenue targets.

Key Performance Indicators (KPIs)

• Achievement of sales and revenue targets.
• New business acquisition and account growth.
• Client retention and repeat business.
• Event conversion ratio.
• Guest and client satisfaction scores.
• Accuracy and timeliness of reporting and documentation.

• Annual Leave
• Birthday Leave
• Compassionate Leave
• Maternity / Paternity Leave
• Marriage Leave
• Long Service Award
• Parking Allowance

Requirements

• Candidate must possess at least diploma.
• Immediate availability is highly preferred.
• 1-2 year(s) working experience in a related field is preferred for this position.
• Knowledge and experience in using SQL accounting system will be added advantage.
• Mandarin speaking is mandatory for internal/external communication.
• Positive working attitude and ability to work in a team.
• Willing to learn and responsible.
• Good communication, interpersonal and organizational skills.
• Able to work at 68000 Ampang, Selangor, will be in charge inventory management.
• Monday to Friday (full day), Saturday (alternate and flexible).

Responsibility

• Receive orders from customer, clarify requirements, prepare accurate sales orders, invoices, and delivery documentation
• Schedule deliveries or third-party couriers
• Assist in payment collection and follow up on outstanding customer accounts
• Liaise with suppliers/vendors on purchase orders
• Verify supplier invoices and delivery notes against purchase orders
• Coordinate routine maintenance and inspections for company delivery vehicles
• Lead the warehouse team in stock counts, picking, packing, and inventory reconciliation
• Report discrepancies in inventory or damaged goods promptly
• Any other task as per required
• Responsible for full set of accounts includes general accounting, account receivable, account payable, cash flow, bank reconciliation, monthly closing, tax, and treasury issues.
• Overall in-charge of accounts administrative work.

Perks & Benefits

• Commission and bonus
• Flexible working hours
• Casual dress code
• Paid training and development