Job description

We are looking for a hands-on IT Manager to oversee and drive all IT functions across a growing group of companies in the maritime and trading space.

 This role will manage daily IT operations while leading system improvements, cybersecurity, and infrastructure across multiple entities. You will play a key role in ensuring business-critical systems remain reliable, secure, and scalable.

Responsibilities and Duties

Infrastructure & Operations

·       Manage IT infrastructure including servers, cloud, and business systems

·       Oversee network performance (LAN/WAN, VPNs, firewalls, wireless)

·       Ensure system uptime, reliability, and performance across all entities

·       Manage IT assets (laptops, work mobiles, licences) and standardisation

Cybersecurity & Compliance

·       Implement and enforce cybersecurity measures (endpoint protection, access controls, encryption)

·       Monitor and respond to security risks and vulnerabilities

·       Ensure compliance with PDPA and internal data protection policies

·       Develop and maintain disaster recovery and business continuity plans

Systems & Projects

·       Lead IT projects (system implementation, ERP, cloud migration, digitalisation)

·       Support and improve finance, trading, and operational systems

·       Manage system integrations and process improvements

·       Drive user adoption and provide training where required

Governance & Vendor Management

·       Develop IT policies, SOPs, and governance frameworks

·       Manage IT budget, procurement, and cost optimisation

·       Oversee vendors, service providers, and external consultants

·       Support multi-entity setup with proper system segregation and controls

Support & Leadership

·       Act as escalation point for complex or critical IT issues

·       Oversee IT support (internal or outsourced) and service levels

·       Establish structured support processes (ticketing, SLAs)

·       Support and guide users to improve IT discipline and usage

·       Degree in IT, Computer Science, or related field

Qualifications

·       5–8 years of IT experience, with managerial or lead exposure

·       Strong knowledge of infrastructure, networks, and cloud (AWS/Azure)

·       Experience in cybersecurity, access controls, and system governance

·       Proven experience managing vendors and IT projects

·       Familiarity with Singapore regulations (e.g. PDPA) preferred

·       Experience in maritime, trading, or logistics environments is a plus

1. OMS full-cycle ownership: Lead requirements analysis and testing for the OMS system, covering web portal, WeChat mini-program, Android, and iOS platforms(development & maintenance).

2. Mobile app know-how: Possess basic mobile application development skills, primarily focused on app updates and version release coordination.

3. Production support & multi-system maintenance: Ensure operational stability for integrated systems besides OMS, including the BC financial system, WMS warehouse system, and Guanmai (Vegetable Division) system.

4. Technical& coding background: Understand code, with hands-on experience in development/testing; leverage strong project management skills using Agile (Scrum). Collaborate with Product Owner to refine backlog, split user stories, negotiate with developers, triage

production bugs, and propose solutions.

5. Data base expertise: Proficient in SQL (relational databases) and experienced with No SQL databases such as MongoDB.

6. API &system integration: Proven experience integrating different platforms via API; understand interface field mappings, communicate effectively with various vendors, and drive alignment.

7. Agile mastery: Facilitate sprint backlog creation, sprint planning, iteration cycles, and data migration activities.

8. ERP/BC domain basics: Solid understanding of basic BC (Business Central) or ERP software usage; possess foundational financial domain knowledge, comprehend BC system functions, and resolve common issues.

9. Process mapping & grant experience: Ability to draw professional flowcharts (e.g.,UML, BPMN); previous experience handling government grant applications/submissions.

10. Cloud knowledge (Huawei Cloud): As the OMS system is deployed on Huawei Cloud, basic cloud computing knowledge is required, including cloud resource management, deployment

configuration, and fundamental operations/maintenance concepts.

11. AI exposure (plus): Familiarity with AI concepts, tools, or applied AI experienceis a strong plus.

Job Description

• Industry/ Organization Type: Manufacturing/Food Production
• Position Title: IT Manager
• Working Location: Jurong West
• Working Hours: 5 days, Mon - Fri (8am – 5.00pm)
• Salary Package: Basic + Variable Bonus + Transport Allowance
• Duration: Permanent

Key Responsibilities

• Oversee daily IT operations and ensure stable system performance.
• Troubleshoot IT issues, identify root causes, and implement preventive solutions.
• Propose and implement IT solutions to address business needs.
• Manage IT infrastructure, including networks, servers, security, and cloud systems.
• Develop and enforce IT security policies to prevent cyber threats and data breaches.
• Ensure compliance with HQ IT and security standards.
• Manage identity and access controls, including mobile authentication.
• Oversee business systems, especially ERP and productivity tools.
• Lead system development and improvement projects from planning to post-implementation support.
• Manage external vendors to ensure quality, cost control, and timely delivery.
• Support digital transformation initiatives with local and global teams.
• Promote effective use of Microsoft 365 and develop internal applications using M365 tools.
• Other ad-hoc duties which may be assigned.

APPLY NOW!!!

• Minimum Diploma in Computer Science or related field.
• Minimum 5 years of IT leadership experience.
• Strong knowledge of IT infrastructure and enterprise systems.
• Experienced in IT solution design and operations management.
• Familiar with ERP systems (preferably Microsoft Dynamics 365, SAP, or Oracle).
• Experience with Microsoft 365 app development (Power Platform, Power Apps).
• Proven vendor management experience.
• Experience leading system implementation projects.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #82701 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Rachael Lee | EA Reg No.: R2093131

Job Description

• Manage the Company's IT infrastructure and services, including end-user computing.
• Manage and govern IT infrastructure services provided by outsourcing partners and managed service providers as assigned including contracts and billing matters.
• Responsible for the Company's infrastructure related projects and solutioning such as tech refresh, upgrades, migrations and building new IT Infrastructure capabilities.
• Perform daily BAU tasks such as managing incidents, fulfilment of Service Requests, change requests and application support.
• Work with relevant department(s) and users to lead the IT DR coordination, recovery strategy, planning and execution.
• Assist with IT audit management and matters.
• Ensure delivery and solution comply with internal policies, procedures, standards, and compliance requirements.
• Contribute and document IT Ops procedures and standards as needed in knowledge base.
• System and network patching, capacity and performance management.
• Assess system performance and recommend improvements.
• Ensure data is handled, transferred, or processed according to the Company guidelines and established processes.

Job Requirements

• Degree in Engineering/Business/Finance/Computer Science or equivalent.
• Minimum 5 years of experience of strong hands-on technical experience in IT Infrastructure and IT Operations.
• Good understanding of key technologies adopted such as Microsoft Windows Server, Azure Cloud, End User Computing, Active Directory, Virtualization, Networking, Backup/Recovery and Security tools.
• Work experience in FSI (Banking & Insurance) and knowledge in MAS Technology Risk Management (TRM) would be an advantage.
• Relevant Professional Certifications (e.g. Microsoft, Azure Cloud, Networking, Security) would be advantageous.
• Proficiency in ITIL & ITSM. Some project management experience would be beneficial.
• Strong experience in managing internal stakeholders, end users and vendors.
• Good teamwork, problem-solving and analytical skills.
• Fluent in English, both spoken and written.

☑ Near MRT

☑ High Bonuses

☑ Family Friendly Environment

Job Scope

• Oversee IT vendor management by managing risks, ensuring compliance with regulatory, security, and legal requirements, and conducting regular audits and assessments.
• Manage contracting processes and vendor costs, ensuring agreements align with business focus, budgets, and regulatory standards.
• Track and analyze vendor performance against KPIs and SLAs, driving continuous improvements and maintaining strong vendor relationships.
• Collaborate with internal stakeholders to align vendor management practices with business objectives and provide detailed reports on vendor performance and risks to senior management.

Requirements

• Degree in Business Administration, or a related field, with at least 5 years of experience in IT vendor management or procurement.
• Strong understanding of regulatory and legal requirements related to IT vendor management and experience managing vendor performance and dispute resolution.
• Proven analytical and problem-solving skills, with the ability to assess vendor performance, develop improvement plans, and proactively manage risks.

We regret that only short-listed candidates will be contacted shortly.

Loh Puay Hwee David

EA License | 24C2215

EA Registration Number | R1766892

Support Application Risk and Control function for Information and Technology Cyber Risk Management operations.

Skillsets (Must Have)

• Possess a degree in Computer Science/Information Technology or related fields.
• 3 to 7 years of experience in IT cyber security risk management, implementation and governance.
• Proficient with professional industry knowledge and experience in Information, Technology Risk, Cyber Security risk management, and frameworks (e.g. NIST, COBIT, ITIL etc.).
• Experience in performing IT risk assessments, vendor risk assessments, audit and operational risk issues management, and recommending appropriate remediations for in-house developed applications, commercial off the shelf products and Cloud services/platforms.
• Experience in conducting regular awareness trainings for staff on cyber, information and technology risks (including policies, standards and relevant topics), periodically publishing security awareness articles and email phishing simulation campaigns etc.
• Strong influential, problem solving, analytical and interpersonal skills.
• Excellent written and communication skills.

Skillsets (Good to Have)

• Preferably with IT security certification (e.g. CISSP, CISM, CCSK, CGEIT).

KEY RESPONSIBILITIES

1.      IT Operations &Application Management

·       Lead and manage the overall operations of the IT Department.

·       Implement, support, maintain, and enhance enterprise applications, including but not limited to SAP, CRM System, Corporate Websites, Spikerz and other business applications.

·       Ensure critical business systems remain available, stable, and secure.

·       Monitor application interfaces and data synchronization between systems, ensuring timely and accurate data updates.

·       Perform monthly SPSI data downloads and system closing activities.

·       Troubleshoot application issues and provide first-level support; escalate unresolved issues to HQ IT teams or vendors when necessary.

·       Manage software licensing, user access controls, and application role administration.

2.      Programming & System Development

·       Develop, maintain, and enhance software solutions, scripts, integrations, and automation tools to improve business processes and operational efficiency.

·       Support system integrations between SAP and other enterprise applications.

·       Design and develop reports, dashboards, data extraction tools, and workflow automations.

·       Collaborate with vendors and business users on application customization, enhancement requests, and change implementations.

·       Participate in software testing, deployment, and version upgrades.

·       Evaluate emerging technologies and recommend innovative digital solutions to support business objectives.

3.      Infrastructure, Network & Security Management

·       Oversee company LAN/WAN infrastructure, network performance, and connectivity.

·       Support HQ and regional teams in managing Global Network Services, Voice and Data Communications, VPN and Remote Access Solutions, Leased Lines and Internet Connectivity and etc.

·       Manage IT infrastructure projects including office relocation, renovation, network cabling, and connectivity setup.

·       Administer and support Servers and backup systems, Email systems (Microsoft 365), Anti-virus and endpoint protection, User accounts and access management, Global IDs and VPN accounts

·       Ensure IT assets, hardware, software, and licenses are properly managed and controlled.

4.      Cybersecurity, Risk & Compliance

·       Promote secure and responsible use of information assets across the organization.

·       Develop, implement, and maintain IT Security Policies, Information Security Policies, IT Procedures and Guidelines, License Compliance Controls

·       Manage IT risk initiatives, including Door Access Systems, Website Security, Social Media Administration Tools, Endpoint Security, Backup and Recovery Processes

·       Ensure compliance with internal audit requirements, HQ security guidelines, and corporate governance standards.

·       Coordinate security assessments, vulnerability remediation, and risk mitigation activities.

5.      Project Management& Continuous Improvement

·       Plan, manage, and deliver IT projects from initiation through implementation.

·       Work closely with business users, vendors, and HQ IT teams on System upgrades, new application deployments, Change Requests (CR), Process improvements, Infrastructure projects and etc.

·       Evaluate, recommend, and implement hardware, software, subscriptions, and technology solutions.

·       Prepare project proposals, business cases, budgets, and implementation plans.

·       Drive continuous improvement initiatives and digital transformation projects.

6.      Vendor & Stakeholder Management

·       Serve as the primary liaison between local users, HQ IT teams, and external vendors.

·       Coordinate hardware maintenance, software support agreements, and managed service providers.

·       Manage vendor performance, contracts, renewals, quotations, and service delivery.

·       Support contractor offices and warehouse operations with internet connectivity, SAP remote access, and network services.

7.      Budget & Asset Management

·       Prepare and manage annual IT budgets.

·       Monitor IT expenditures and ensure cost-effective utilization of resources.

·       Coordinate with Finance teams on budgeting, forecasting, and procurement activities.

·       Manage IT inventory, software subscriptions, and asset lifecycle planning.

8.      User Support &Shared Services

·       Provide IT shared services and technical support to internal users.

·       Act as backup IT Administrator when required.

·       Lead helpdesk activities and ensure timely resolution of user issues.

·       Conduct user training and promote technology adoption across the organization.

REQUIREMENTS

·       Bachelor's Degree in Information Technology, Computer Science, Information Systems, Software Engineering, or related discipline.

·       Minimum 5 - 8years of IT management experience.

·       Proven experience managing infrastructure, cybersecurity, vendors, and IT projects.

·       Experience supporting enterprise applications and business intelligence systems.

·       Sound knowledge of SAP, Microsoft 365 Administration, Windows Server and Network Administration, Cybersecurity and IT Governance, Database Management and Reporting Tools, Cloud Services and Remote Connectivity.

·       Programming or scripting experience in one or more – SQL; Python; JavaScript; PowerShell; VB.NET/C#; and API Integration Technologies.

·       Experience in system integration, workflow automation, and business process optimization.

·       Strong leadership and stakeholder management capabilities.

·       Excellent analytical and problem-solving skills.

·       Effective communication and project management skills.

·       Ability to work independently while collaborating with regional and global teams.

·       Strong customer-service orientation and commitment to operational excellence.

Pleasesubmit resumes to jason.chow@oaktree.com.sg with the following details in MSWord format:

·      Position applying for

·      Current remuneration

·      Expected remuneration

·      Notice period

Jason Chow Yew Fai

EA License No :       06C4642

EA Reg No :           R25158800

We regret that only shortlisted candidates will be notified.

☑ Near MRT

☑ High Bonuses

☑ Family Friendly Environment

Job Scope

• Oversee IT vendor management by managing risks, ensuring compliance with regulatory, security, and legal requirements, and conducting regular audits and assessments.
• Manage contracting processes and vendor costs, ensuring agreements align with business focus, budgets, and regulatory standards.
• Track and analyze vendor performance against KPIs and SLAs, driving continuous improvements and maintaining strong vendor relationships.
• Collaborate with internal stakeholders to align vendor management practices with business objectives and provide detailed reports on vendor performance and risks to senior management.

Requirements

• Degree in Business Administration, or a related field, with at least 5 years of experience in IT vendor management or procurement.
• Strong understanding of regulatory and legal requirements related to IT vendor management and experience managing vendor performance and dispute resolution.
• Proven analytical and problem-solving skills, with the ability to assess vendor performance, develop improvement plans, and proactively manage risks.

We regret that only short-listed candidates will be contacted shortly.

Loh Puay Hwee David

EA License | 24C2215

EA Registration Number | R1766892

COMPANY DESCRIPTION

Hafnia is one of the world's leading oil product tanker owners and operators. We provide transportation of oil and oil products to national and international oil companies, major chemical companies, as well as trading and utility companies.

Hafnia is a company that's all about our people - both the people that run the business, and those that manage our customers. We've always done things differently and prioritized a strong, commercial mindset. But we've never cut corners when it comes to relationships. Building strong business relationships with our customers is the foundation of what we do. We're in this for the long run and focus on their needs 100%. We are transparent and we stick by our promises - as the partner you can turn to in a tight spot- meaning our customers stick with us. Our foremost rule is putting people first and that's how we've become one of the leading ship owners and operators of today's product tanker industry globally.

Hafnia has a solid history in chartering, operations, and technical management, and strives to offer customers the best solution for their transportation needs. This solution-focused approach has resulted in a strong reputation and the Company remains firmly committed to being a responsible member of the industry and operating according to the highest ethical standards.

RESPONSIBILITIES

The Assistant Manager, IT plays a key role in ensuring the smooth operation of the company's technology infrastructure. This role combines hands-on IT support with operational oversight, acting as a trusted partner for employees and a reliable link to management. You will be responsible for managing daily IT operations, providing technical assistance, and continuously improving systems to support business growth and efficiency.

This is an opportunity for a proactive, service-oriented IT professional to make a significant impact by ensuring that employees are equipped with the tools, systems, and support they need to perform at their best.

Key Responsibilities

IT Support & Service Excellence

• Provide "above and beyond" IT support by resolving hardware, software, and system issues quickly and effectively.
• Act as the go-to contact for helpdesk assistance, covering areas such as:
• Setting up and configuring workstations, laptops, mobile devices, and printers.
• Managing home office setups and IT requirements for company events.
• Installing, updating, and troubleshooting applications and operating systems.
• Serve as the super user for business-critical applications, including Office 365/Copilot 365, Microsoft Azure, Intune, Entra ID, Windows, SharePoint, ServiceNow, Impero, etc.
• Ensure employees have a positive and seamless IT experience by providing professional, approachable, and solution-focused assistance.

IT Operations Management

• Manage onboarding and offboarding processes, ensuring smooth transitions with full IT setup or deactivation.
• Handle procurement of hardware, software, and licenses, ensuring cost efficiency and timely delivery.
• Monitor and improve system backups, data recovery, and security protocols.
• Conduct regular system health checks and preventive maintenance to minimize downtime.
• Coordinate with vendors, external partners, and service providers for maintenance and upgrades.

Infrastructure & Continuous Improvement

• Assess existing IT infrastructure regularly to ensure scalability and alignment with the company's evolving needs.
• Identify opportunities for improvements in systems, processes, and employee experience.
• Contribute to IT projects, system upgrades, and implementation of new technologies.
• Ensure IT policies and procedures are up to date, aligned with best practices, and communicated across the organization.

Documentation & Governance

• Develop and maintain accurate IT documentation, including user guides, standard operating procedures, and technical manuals.
• Ensure proper record-keeping of assets, licenses, and IT inventory.
• Ensure compliance with IT security, data protection, and internal audit requirements.

Collaboration & Stakeholder Engagement

• Act as a trusted link between IT, employees, and management, ensuring effective communication and problem resolution.
• Provide training and guidance to employees on IT systems, tools, and best practices.
• Contribute to a culture of continuous learning and digital adoption within the organization.

• Diploma in Information Technology, Computer Science, or equivalent professional certification.
• Minimum 3 years' experience in IT support with solid knowledge of Windows, Office365 / Copilot 365, Exchange, Azure, Intune and Entra ID.
• Proven experience in IT operations, troubleshooting, and user support across a wide range of systems and applications.

Skills & Attributes

• Strong problem-solving skills with a hands-on, can-do attitude.
• Highly structured, organized, and able to manage multiple priorities effectively.
• Strong interpersonal skills — outgoing, approachable, and customer-service oriented.
• Excellent written and verbal communication skills with great listening ability.
• Ability to work independently, take initiative, and also collaborate within a team environment.
• Thrive in a fast-paced, dynamic environment with flexibility and adaptability.
• Always ready to assist, with a mindset of ownership and accountability.

Why Join Us?

• Opportunity to work closely with leadership on impactful IT projects.
• A dynamic role with exposure to both day-to-day IT support and strategic infrastructure management.
• Be part of a collaborative and forward-thinking IT team where your ideas and expertise are valued.
• Develop your career in a fast-growing organization that invests in people and technology.

KEY RESPONSIBILITIES

1.      IT Operations &Application Management

·       Lead and manage the overall operations of the IT Department.

·       Implement, support, maintain, and enhance enterprise applications, including but not limited to SAP, CRM System, Corporate Websites, Spikerz and other business applications.

·       Ensure critical business systems remain available, stable, and secure.

·       Monitor application interfaces and data synchronization between systems, ensuring timely and accurate data updates.

·       Perform monthly SPSI data downloads and system closing activities.

·       Troubleshoot application issues and provide first-level support; escalate unresolved issues to HQ IT teams or vendors when necessary.

·       Manage software licensing, user access controls, and application role administration.

2.      Programming & System Development

·       Develop, maintain, and enhance software solutions, scripts, integrations, and automation tools to improve business processes and operational efficiency.

·       Support system integrations between SAP and other enterprise applications.

·       Design and develop reports, dashboards, data extraction tools, and workflow automations.

·       Collaborate with vendors and business users on application customization, enhancement requests, and change implementations.

·       Participate in software testing, deployment, and version upgrades.

·       Evaluate emerging technologies and recommend innovative digital solutions to support business objectives.

3.      Infrastructure, Network & Security Management

·       Oversee company LAN/WAN infrastructure, network performance, and connectivity.

·       Support HQ and regional teams in managing Global Network Services, Voice and Data Communications, VPN and Remote Access Solutions, Leased Lines and Internet Connectivity and etc.

·       Manage IT infrastructure projects including office relocation, renovation, network cabling, and connectivity setup.

·       Administer and support Servers and backup systems, Email systems (Microsoft 365), Anti-virus and endpoint protection, User accounts and access management, Global IDs and VPN accounts

·       Ensure IT assets, hardware, software, and licenses are properly managed and controlled.

4.      Cybersecurity, Risk & Compliance

·       Promote secure and responsible use of information assets across the organization.

·       Develop, implement, and maintain IT Security Policies, Information Security Policies, IT Procedures and Guidelines, License Compliance Controls

·       Manage IT risk initiatives, including Door Access Systems, Website Security, Social Media Administration Tools, Endpoint Security, Backup and Recovery Processes

·       Ensure compliance with internal audit requirements, HQ security guidelines, and corporate governance standards.

·       Coordinate security assessments, vulnerability remediation, and risk mitigation activities.

5.      Project Management& Continuous Improvement

·       Plan, manage, and deliver IT projects from initiation through implementation.

·       Work closely with business users, vendors, and HQ IT teams on System upgrades, new application deployments, Change Requests (CR), Process improvements, Infrastructure projects and etc.

·       Evaluate, recommend, and implement hardware, software, subscriptions, and technology solutions.

·       Prepare project proposals, business cases, budgets, and implementation plans.

·       Drive continuous improvement initiatives and digital transformation projects.

6.      Vendor & Stakeholder Management

·       Serve as the primary liaison between local users, HQ IT teams, and external vendors.

·       Coordinate hardware maintenance, software support agreements, and managed service providers.

·       Manage vendor performance, contracts, renewals, quotations, and service delivery.

·       Support contractor offices and warehouse operations with internet connectivity, SAP remote access, and network services.

7.      Budget & Asset Management

·       Prepare and manage annual IT budgets.

·       Monitor IT expenditures and ensure cost-effective utilization of resources.

·       Coordinate with Finance teams on budgeting, forecasting, and procurement activities.

·       Manage IT inventory, software subscriptions, and asset lifecycle planning.

8.      User Support &Shared Services

·       Provide IT shared services and technical support to internal users.

·       Act as backup IT Administrator when required.

·       Lead helpdesk activities and ensure timely resolution of user issues.

·       Conduct user training and promote technology adoption across the organization.

REQUIREMENTS

·       Bachelor's Degree in Information Technology, Computer Science, Information Systems, Software Engineering, or related discipline.

·       Minimum 5 - 8years of IT management experience.

·       Proven experience managing infrastructure, cybersecurity, vendors, and IT projects.

·       Experience supporting enterprise applications and business intelligence systems.

·       Sound knowledge of SAP, Microsoft 365 Administration, Windows Server and Network Administration, Cybersecurity and IT Governance, Database Management and Reporting Tools, Cloud Services and Remote Connectivity.

·       Programming or scripting experience in one or more – SQL; Python; JavaScript; PowerShell; VB.NET/C#; and API Integration Technologies.

·       Experience in system integration, workflow automation, and business process optimization.

·       Strong leadership and stakeholder management capabilities.

·       Excellent analytical and problem-solving skills.

·       Effective communication and project management skills.

·       Ability to work independently while collaborating with regional and global teams.

·       Strong customer-service orientation and commitment to operational excellence.

Pleasesubmit resumes to jason.chow@oaktree.com.sg with the following details in MSWord format:

·      Position applying for

·      Current remuneration

·      Expected remuneration

·      Notice period

Jason Chow Yew Fai

EA License No :       06C4642

EA Reg No :           R25158800

We regret that only shortlisted candidates will be notified.

The IT Manager is responsible for leading and managing the IT function, ensuring that team performance aligns with the organization’s technology roadmap. This role involves overseeing project delivery, driving applications and automation initiatives, and fostering a high-performing IT team.

Role & Responsibilities:

• Lead and manage the IT function, with oversight of team performance, priorities, and delivery outcomes

• Drive the organisation’s technology roadmap, with a focus on applications, automation, and AI initiatives

• Own end-to-end delivery of IT and digital projects, from scoping and prioritisation to execution and rollout

• Oversee the strategy and performance of business applications, ensuring alignment with operational and commercial needs

• Identify and implement opportunities for automation and AI, improving productivity, decision-making, and service delivery

• Work closely with senior stakeholders to translate business needs into scalable technology solutions

• Drive continuous improvement across systems, processes, and user experience

• Establish governance, standards, and best practices for application management and project delivery

• Monitor performance, risks, and outcomes across IT initiatives, providing clear visibility to management

• Build and develop a high-performing IT team, fostering ownership, capability, and execution discipline 

Requirements:

• At least 5 years of experience in IT, digital, or technology-related roles

• Proven experience in driving IT or digital initiatives end-to-end

• Strong ability to translate business needs into scalable technology solutions

• Credible stakeholder manager with sound commercial judgement

• Exposure to or interest in AI, automation, or data-driven initiatives

Job Responsibilities:

• Manage and maintain the company’s IT infrastructure, including servers, network connectivity (LAN/WAN/VPN) and site-based connectivity solutions, to ensure high availability across offices and construction sites
• Lead the deployment and support of construction-specific systems (e.g., BIM/VDC/VR platforms, project management software, document controls, CCTVs) and integrate them with corporate systems where appropriate (e.g., ERP, HRMS, IFCA)
• Oversee and manage day-to-day IT helpdesk operations with the team, providing prompt technical support and conducting relevant training for employees
• Develop, implement and enforce IT policies, procedures and security controls (firewalls, endpoint protection, user access) to safeguard sensitive data
• Plan and manage the IT budget, vendor contracts and service-level agreements for hardware, software (including licensing) and connectivity services
• Future-proofing and evaluating emerging technologies (e.g., mobile field reporting, cloud collaboration tools) and recommend solutions that enhance project productivity and data accuracy
• Oversee regular maintenance, data backup, disaster recovery planning and business continuity exercises to minimize downtime during system failures or cybersecurity incidents
• Collaborate with project and departmental leaders to align IT initiatives with construction workflows, ensuring technology solutions support operational efficiency

Job Requirements:

• Recognized degree in Information Technology, Computer Science or a related field
• Min 5 years of progressive experience. Prior experience in MNCs or construction/engineering environments would be an added advantage
• Strong vendor management experience and project management
• Network architecture and administration (Cisco, Fortinet, VPN, wireless)
• Server and virtualization technologies (Windows Server, Linux, VMware/Hyper-V)
• Cybersecurity best practices and tools (firewalls, SIEM, endpoint protection, vulnerability management)
• Cloud services and collaboration tools (Microsoft 365, Azure or AWS fundamentals)
• Disaster recovery planning, data backup solutions, and business continuity frameworks

Job Description

AMVION PHARMACEUTICALS PTE. LTD. is seeking an experienced IT Operations Manager to oversee the delivery, reliability, security, and performance of the company's information technology services and infrastructure. The successful candidate will be responsible for managing IT operations, service delivery, vendor relationships, cybersecurity initiatives, and business-critical systems that support pharmaceutical manufacturing operations.

Key Responsibilities

• Manage and oversee day-to-day IT operations and service delivery across the organization.
• Ensure the availability, reliability, and security of IT infrastructure, networks, servers, cloud services, and business applications.
• Develop and implement IT service management policies, procedures, and best practices.
• Monitor IT performance and ensure service levels meet business requirements.
• Lead incident, problem, and change management processes to minimize operational disruptions.
• Manage relationships with external IT vendors, service providers, and technology partners.
• Oversee cybersecurity controls, data protection measures, backup systems, and disaster recovery plans.
• Support enterprise systems, productivity platforms, and operational technology used in manufacturing environments.
• Plan and manage IT projects, infrastructure upgrades, and technology improvement initiatives.
• Prepare and manage IT budgets and technology procurement activities.
• Ensure compliance with internal policies and applicable regulatory requirements.
• Provide leadership and guidance to internal and external IT support teams.

Requirements

• Bachelor's Degree in Information Technology, Computer Science, Information Systems, or a related discipline.
• Minimum 5 years of relevant experience in IT operations, IT service management, or infrastructure management.
• Strong knowledge of IT service delivery, network administration, cloud technologies, cybersecurity, and enterprise systems.
• Experience managing vendors, service contracts, and IT support operations.
• Familiarity with Microsoft 365, Windows Server environments, virtualization technologies, backup solutions, and cloud platforms.
• Strong analytical, problem-solving, communication, and stakeholder management skills.
• Ability to work independently and manage multiple priorities in a fast-paced environment.

Preferred Qualifications

• ITIL Foundation or higher certification.
• Professional certifications in Microsoft, Cisco, AWS, cybersecurity, or project management.
• Experience in pharmaceutical, healthcare, manufacturing, or regulated industry environments will be an advantage.

Introduction

You will join a financial services organization, leading the enterprise technology operations across all functions including infrastructure, applications, end-user computing, cybersecurity, while supporting the organization’s evolving AI and modernization initiatives.

Responsibilities

The IT Manager will oversee day-to-day IT operations and serve as the primary escalation point for technology-related matters across the business. The role covers infrastructure management, enterprise applications, workplace technology and end-user support, while ensuring stable and secure IT operations. The successful candidate will also drive technology initiatives across application integration, SaaS platforms, and data environments, while managing external vendors. In addition, the role will oversee cybersecurity governance, IT risk management, disaster recovery planning, and business continuity testing to support operational resilience. Other responsibility includes evaluating emerging AI tools and supporting AI adoption initiatives across the organization.

Requirements

The ideal candidate will hold a degree in Computer Science, Information Technology, Information Systems, Engineering, or a related discipline, with at least 10 years of relevant experience in IT leadership or enterprise technology management. Candidates should demonstrate strong exposure across infrastructure, enterprise applications, cybersecurity, IT operations, and vendor management. Prior experience within the financial services sector will be advantageous. The role requires strong stakeholder management and communication skills, with the ability to engage effectively across both technical and non-technical teams. Experience managing IT governance, operational risk, budgeting, and technology transformation initiatives will be highly regarded.

To apply, please apply directly or submit your resume to Claudia at cd@kerryconsulting.com. We regret that only shortlisted candidates will be notified.

License No: 16S8060 / Registration No: R26161178

KEY RESPONSIBILITIES

1.      IT Operations &Application Management

·       Lead and manage the overall operations of the IT Department.

·       Implement, support, maintain, and enhance enterprise applications, including but not limited to SAP, CRM System, Corporate Websites, Spikerz and other business applications.

·       Ensure critical business systems remain available, stable, and secure.

·       Monitor application interfaces and data synchronization between systems, ensuring timely and accurate data updates.

·       Perform monthly SPSI data downloads and system closing activities.

·       Troubleshoot application issues and provide first-level support; escalate unresolved issues to HQ IT teams or vendors when necessary.

·       Manage software licensing, user access controls, and application role administration.

2.      Programming & System Development

·       Develop, maintain, and enhance software solutions, scripts, integrations, and automation tools to improve business processes and operational efficiency.

·       Support system integrations between SAP and other enterprise applications.

·       Design and develop reports, dashboards, data extraction tools, and workflow automations.

·       Collaborate with vendors and business users on application customization, enhancement requests, and change implementations.

·       Participate in software testing, deployment, and version upgrades.

·       Evaluate emerging technologies and recommend innovative digital solutions to support business objectives.

3.      Infrastructure, Network & Security Management

·       Oversee company LAN/WAN infrastructure, network performance, and connectivity.

·       Support HQ and regional teams in managing Global Network Services, Voice and Data Communications, VPN and Remote Access Solutions, Leased Lines and Internet Connectivity and etc.

·       Manage IT infrastructure projects including office relocation, renovation, network cabling, and connectivity setup.

·       Administer and support Servers and backup systems, Email systems (Microsoft 365), Anti-virus and endpoint protection, User accounts and access management, Global IDs and VPN accounts

·       Ensure IT assets, hardware, software, and licenses are properly managed and controlled.

4.      Cybersecurity, Risk & Compliance

·       Promote secure and responsible use of information assets across the organization.

·       Develop, implement, and maintain IT Security Policies, Information Security Policies, IT Procedures and Guidelines, License Compliance Controls

·       Manage IT risk initiatives, including Door Access Systems, Website Security, Social Media Administration Tools, Endpoint Security, Backup and Recovery Processes

·       Ensure compliance with internal audit requirements, HQ security guidelines, and corporate governance standards.

·       Coordinate security assessments, vulnerability remediation, and risk mitigation activities.

5.      Project Management& Continuous Improvement

·       Plan, manage, and deliver IT projects from initiation through implementation.

·       Work closely with business users, vendors, and HQ IT teams on System upgrades, new application deployments, Change Requests (CR), Process improvements, Infrastructure projects and etc.

·       Evaluate, recommend, and implement hardware, software, subscriptions, and technology solutions.

·       Prepare project proposals, business cases, budgets, and implementation plans.

·       Drive continuous improvement initiatives and digital transformation projects.

6.      Vendor & Stakeholder Management

·       Serve as the primary liaison between local users, HQ IT teams, and external vendors.

·       Coordinate hardware maintenance, software support agreements, and managed service providers.

·       Manage vendor performance, contracts, renewals, quotations, and service delivery.

·       Support contractor offices and warehouse operations with internet connectivity, SAP remote access, and network services.

7.      Budget & Asset Management

·       Prepare and manage annual IT budgets.

·       Monitor IT expenditures and ensure cost-effective utilization of resources.

·       Coordinate with Finance teams on budgeting, forecasting, and procurement activities.

·       Manage IT inventory, software subscriptions, and asset lifecycle planning.

8.      User Support &Shared Services

·       Provide IT shared services and technical support to internal users.

·       Act as backup IT Administrator when required.

·       Lead helpdesk activities and ensure timely resolution of user issues.

·       Conduct user training and promote technology adoption across the organization.

REQUIREMENTS

·       Bachelor's Degree in Information Technology, Computer Science, Information Systems, Software Engineering, or related discipline.

·       Minimum 5 - 8years of IT management experience.

·       Proven experience managing infrastructure, cybersecurity, vendors, and IT projects.

·       Experience supporting enterprise applications and business intelligence systems.

·       Sound knowledge of SAP, Microsoft 365 Administration, Windows Server and Network Administration, Cybersecurity and IT Governance, Database Management and Reporting Tools, Cloud Services and Remote Connectivity.

·       Programming or scripting experience in one or more – SQL; Python; JavaScript; PowerShell; VB.NET/C#; and API Integration Technologies.

·       Experience in system integration, workflow automation, and business process optimization.

·       Strong leadership and stakeholder management capabilities.

·       Excellent analytical and problem-solving skills.

·       Effective communication and project management skills.

·       Ability to work independently while collaborating with regional and global teams.

·       Strong customer-service orientation and commitment to operational excellence.

Pleasesubmit resumes to jason.chow@oaktree.com.sg with the following details in MSWord format:

·      Position applying for

·      Current remuneration

·      Expected remuneration

·      Notice period

Jason Chow Yew Fai

EA License No :       06C4642

EA Reg No :           R25158800

We regret that only shortlisted candidates will be notified.