Total 589 qa manager job vacancies in Information Technology category in Australia

We are seeking an experienced Operational Technology (OT) & Cybersecurity Manager to lead the growth and delivery of cybersecurity advisory, assurance, certification, and compliance services across the Asia Pacific region.

The successful candidate will play a key role in developing market-facing solutions, driving commercial growth, managing strategic customer relationships, and supporting the delivery of OT cybersecurity projects for industrial and critical infrastructure sectors. This role requires a blend of technical expertise, business development capability, stakeholder management, and leadership experience.

• Drive the growth and expansion of OT cybersecurity services across the APAC region.
• Develop and execute go-to-market strategies for cybersecurity advisory, assessment, certification, and assurance services.
• Identify and develop new business opportunities within key industries including oil & gas, energy, utilities, manufacturing, transportation, and critical infrastructure.
• Build and manage strategic customer relationships and support consultative sales engagements.
• Lead proposal preparation, bid management, contract negotiations, and customer presentations.
• Provide technical leadership for OT cybersecurity assessments, advisory projects, certification readiness reviews, and compliance programs.
• Advise clients on cybersecurity frameworks, standards, regulations, and industry best practices.
• Support clients in cybersecurity risk assessments, gap assessments, governance programs, and regulatory compliance initiatives.
• Develop scalable service offerings, methodologies, delivery frameworks, and market solutions.
• Collaborate with regional and global teams to ensure consistent service delivery and customer satisfaction.
• Support capability development through training, mentoring, competency building, and knowledge sharing.
• Engage with industry bodies, standards committees, and professional networks to strengthen market presence and thought leadership.
• Manage project delivery, operational performance, and business objectives in alignment with regional growth plans.

• Program Management & Performance Oversight: Own and manage the KYB program across multiple regions, ensuring that all operational and regulatory requirements are met. Monitor and optimize program performance to ensure the success of the KYB process from end to end.

• Standardization and Scalability: Drive standardization of processes across all Markets ensuring  a lean and efficient set-up across Pandora markets 

• Regulatory Compliance & Risk Management: Work closely with the Regulatory AML & Compliance team from our licensed entity and ensure the program meets all regulatory commitments across our APAC markets. Maintain up-to-date knowledge of regulatory requirements and industry standards

• Frictionless Vendor Onboarding: Lead efforts to align the KYB program with the vendor onboarding process, ensuring smooth integration while building a frictionless experience that maximizes conversion and minimizes delays.

• Strategic Initiatives & Project Leadership: Serve as the project lead for key strategic initiatives, including the rollout of KYB processes in new markets, implementation of regulatory changes, and remediation actions for identified compliance gaps.

• Cross-Functional Collaboration: Partner closely with internal teams (e.g., compliance, legal, product, and COE and BPO operational teams) to ensure the successful execution of KYB initiatives, and maintain communication with stakeholders across multiple regions.

• Continuous Improvement: Identify opportunities for process optimization, including automation and scalability, to enhance efficiency while maintaining compliance and improving overall operational effectiveness.

Executive Summary

Smart IMS Inc provides Digital technology & Cloud transformation services, Application & Infrastructure Management Services, Unified Communications and Insurance implementation services to customers across the Americas, Europe, Middle East, and Asia-Pacific regions. As the trusted technology and business partner of leading MNCs, including Global Investment Banks, Smart IMS is also a Microsoft Gold Certified Partner, Oracle Platinum Partner and AWS MSP Partner.

We are looking to hire an APAC Payments Technology Strategy & Risk Manager for our client in Singapore which is a leading global investment bank.

What you can expect:

The role will sit within ITGPST (International Technology and Global Payments Solutions Technology) APAC Strategy and Innovation function, which works with Application Managers, Enterprise Control functions and COOs across the line of businesses to establish Payments Technology Strategy.

You will oversee the analysis of internal and external change drivers and curating forward looking technology strategy for Payments flows across the region.

What you will do:

• Manage senior stakeholders communication and reporting.
• Analyse current state of technology across payment products for 12 APAC Markets.
• Develop and socialize 3, 5 and 10 year technology strategy articulating change drivers and innovation opportunities.
• Drive risk engagement & management and issue identification;
• Foster the Identify, Escalate, Debate risk culture.
• Assess regulatory (eg MAS, HKMA, CBRC, OJK, RBI, etc) changes impacting technology and operations and drive related risk mitigation program with required stakeholders.
• Identify opportunities for enhancing or streamlining execution of technology management processes; partner across multiple divisions to execute.
• Assist business and process owners with identifying the most significant risks including Audit Issues, Self-Identified Audit Issues, Compliance Identified Audit Issues, Regulatory Issues
• Practice and promote good risk culture and risk management within ITGPST, leading participation in technology strategy activities.

Your background:

• Individual with Banking/Payments domain experience.
• Bachelor’s degree in IT with minimum 5-7 plus years of experience.
• Relevant experience in executing Product Owner or Business Analysis functions within Banking IT/Finance IT domain.
• Knowledge of APAC regulations, payment products & understanding of regulatory risk management preferred.
• Ability to ask right questions, conduct deep dives and communicate with relevant stakeholders are the most important, desired skills.

About the Team:

Shopee's Data Product Management team is looking for data talents to design, build, and enhance data marts and data products in our e-commerce ecosystem. Both Data Marts and Data Products play a key role in facilitating and maximising the effectiveness of data to provide our users better experience with Shopee.

Job Description:

• Own and drive the product roadmap for various data marts and data products supporting both internal and external data users.

• Collaborate closely with various stakeholders to implement product enhancements that fulfill user and business requirements.

• Prioritize user requests and deliver high-quality Product Requirements Documents (PRDs) that clearly outline goals, scope, user scenarios, analytics frameworks, and data logic to meet user needs.

• Work in partnership with other product teams, engineering teams, and project managers to drive feature releases while ensuring quality, speed, and sustainability.

• Promote and increase the usage of data marts and data products among regional and local data users through initiatives such as conducting sharing and training sessions and creating and maintaining user guides.

• Serve as the data domain expert for your portfolio.

Job Requirements:

• Bachelor's Degree in Computer Science 

• At least 3 years of full time product management / technical product management experience 

• Prior experience working with data warehouse or data mart is preferred

• Experience in SQL, creating dashboard using BI tools is preferred

• Excellent analytical, logical thinking, problem solving, stakeholder management, project management, product sense, communication and writing skills

• Ability to work in a dynamic and agile environment

• Energetic, positive attitude and an effective team player

THE ROLE:

You will be highly driven and leading complex, cross-functional programs that enable successful product launches and manufacturing execution. You will be at the center of semiconductor product lifecycle execution, from new product introduction (NPI) through production ramp. You will partner with engineering, operations, supply chain, and external partners to translate strategy into action, ensuring programs are delivered on schedule and with high quality. Success in this position will be measured by your ability to deliver program objectives and products on time, within scope, and to the highest standards of quality. You will be working in a dynamic, fast-paced environment where you will influence decision-making, solve complex challenges, and drive alignment across global teams. You will gain deep exposure to semiconductor manufacturing, product development, and operations while working on cutting-edge technologies and product launches.

THE PERSON:

You will be proactive, structured, and result-oriented individual who thrives in complex and fast-moving environments.

You are:

• A strong communicator who can influence and align stakeholders across organizational boundaries
• A self-starter who operates with independence and takes ownership of outcomes
• Comfortable navigating ambiguity and managing competing priorities
• Analytical and detail-oriented, with the ability to connect the big picture to execution
• Collaborative and capable of motivating cross-functional teams toward shared goals
• Resilient under pressure, with a continuous improvement mindset
• Resourceful, adaptable, and driven to deliver high-impact results

KEY RESPONSIBILITIES:

• Lead and coordinate end-to-end program schedules to support product releases and manufacturing readiness
• Drive New Product Introduction (NPI) execution based on Plan-of-Record, covering phases from tape-out through qualification and production release
• Manage cross-functional alignment across engineering, operations, supply chain, business units and external partners
• Proactively identify and mitigate risks, dependencies, and issues to keep programs on track
• Oversee engineering sample execution and readiness for silicon bring-up activities
• Coordinate programs involving external manufacturing sites for their qualification, production readiness, capacity setup, and production control
• Drive Product Lifecycle Management, including milestone tracking, gate reviews, and change management
• Ensure effective communication and governance through structured updates, stakeholder syncs, and escalation management
• Enable operational excellence by driving efficient, scalable manufacturing solutions across the product lifecycle
• Empower functional teams to meet program goals and deliver integrated outcomes
• Own end-to-end program delivery, optimize processes, and contribute to strategic planning and continuous improvement

PREFERRED EXPERIENCE:

• Good experience in semiconductor engineering, manufacturing, or supply chain environments, preferably in program management
• Good understanding of semiconductor product lifecycle, including wafer fabrication, test, qualification, and manufacturing operations
• Exposure to areas such as foundry engineering, product/test engineering, silicon verification, characterization, package & assembly, and product qualification
• Demonstrated ability to drive complex, cross-functional programs and deliver results
• Experience working across multiple sites and within global, multicultural teams
• Proficiency in program management tools and techniques for planning, monitoring, and control
• Strong stakeholder management and cross-functional collaboration skills
• Proficiency in Microsoft Excel, PowerPoint, and collaboration tools

ACADEMIC CREDENTIALS:

• Bachelor’s degree in Engineering or Supply Chain related fields preferred
• Certifications in Program or Project Management (e.g., PMP, Agile) desired

LOCATION:

Singapore

Responsibilities

• Participate in end-to-end projects for system implementation of KYC and AI related system integration with other AML systems

• Lead pre-project planning activities for technical delivery and contribute to architecture and functional specification, delivery plan, technical design, cost estimation, and resource plan

• Communicate complex technical solution to other GTO teams and business users in layman’s terms

• Coordinate technical implementation activities across application teams to ensure non-event production cutover and adequate post implementation support

• Engage and collaborate with Architects, Security and Development Lead to ensure solution design complies with enterprise design principles, security and control standards

• Plan technical deliverables, perform design and development works to meet project’s requirements within schedule

• Provide status update related to technical delivery and escalate issues that impacts project schedule on timely basis and propose workarounds/resolutions

• Create technical documents for the solutions. Compile timely, comprehensive, and accurate documentation as requested

• Work with production support team members to conduct root cause analysis of issues, review new and existing code and/or perform unit testing

• Partner with Test Management teams to ensure completion of SIT, UAT, performance / load testing and application security testing with quality result

Skills/Requirement

• Minimum degree in IT or computer related subject with a recognized university.

• More than 12 years of working experiences in IT industry

• More than 8 years of experiences in technical project management

• At least 8 years of experience / knowledge in Unix Shell Scripting, Oracle, Java

• At least 8 years of experience in system and software design and UI/UX design

• Preferably experience in implementing or managing KYC/AML project

• Exposure to vendor software: Net Reveal, Detica etc.

• Experience in Hadoop ecosystem and technologies

• Experience in NoSQL database or Big Data

• Experience in Control-M, Git, Jenkins, JIRA

• Experience in SharePoint and Confluence

PERSOL Singapore Pte Ltd • EA License No. 01C4394 • EA Registration No. R1551626 (SUJA THERESA FRANCIS)

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This is in partnership with Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to e2i’s PDPA.

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Location: Outram Road (Tan Boon Liat Building) – Client sites islandwide

Salary & Benefits

• Basic Salary: Up to $7,000
• Transport Allowance: Car: $750/month, Motorcycle: $400/month
• Mobile Phone reimbursement
• AWS & Performance Bonus
• 18 Days Annual Leave
• Birthday Leave
• Comprehensive Medical Insurance

Working Hours

• Monday to Friday, 8:30 AM – 6:00 PM
• Night and weekend work may be required depending on operational needs

Job Summary

The Lead Technical Manager will be responsible for managing a group of Technical Officer for security equipment installation, testing, commissioning and system programming in accordance to required standards.

Job Responsibilities:

• Oversee the end-to-end service and maintenance operations for security systems.
• Serve as the primary point of contact for clients on service and maintenance matters.
• Lead and supervise a team of Technical Officers and service personnel.
• Plan and manage service schedules, resource allocation, milestones, and project deliverables.
• Ensure timely completion of maintenance commitments and service requests.
• Manage client relationships, address concerns, and enhance customer satisfaction.
• Coordinate day-to-day operations and support the team in resolving technical and operational issues.
• Maintain and improve documentation of infrastructure, systems, and operational processes.
• Identify opportunities for process improvements, training, and service enhancement.
• Build and maintain strong technical relationships with existing and prospective customers.
• Set team targets, provide guidance, and support staff development and performance management.
• Communicate effectively with stakeholders to evaluate technical solutions and project requirements.
• Handle customer feedback and complaints professionally.
• Perform other duties as assigned by management.

Job Requirements:

• Minimum 6 years related experience with demonstrable record of success
• Good communicator with excellent coordination skills
• Ability to work with multiple discipline projects
• Committed individual with great initiative and strong problem-solving skills
• Diploma or Degree in Electrical / Mechanical Engineering/Computer Science or its equivalents
• Experience in the Security and CCTV industry and exposure to products and operations will be an added advantage

Please submit your updated resume in MS Words format by using the APPLY NOW BUTTON.

**We regret to inform that only shortlisted candidates would be notified.

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by company relating to this job application.

https://www.mci.com.sg/wp-content/uploads/2025/09/MCI-Job-Applicant-Data-Protection-Notice.pdf

Kenneth Isaac Peter
Registration Number: R25127720
MCI Consulting Pte Ltd (EA Licence: 13C6730)

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

At American Express, our mission is to elevate the customer experience daily by delivering unparalleled products and services. We are on the lookout for a Manager in the realm of Artificial Intelligence (AI) and Machine Learning (ML), specializing in Natural Language Processing (NLP) and Generative AI. This role is pivotal in advancing our data science capabilities to bolster enterprise-wide initiatives, in collaboration with our Technology, Marketing, Servicing, and Risk departments.

Role Overview:

As a Manager, NLP and Generative AI, you will play a crucial role in the development and implementation of cutting-edge NLP solutions that address significant business challenges. Working closely with cross-functional teams, you will leverage your expertise in NLP to enhance our product offerings and streamline operational processes. Your contributions will directly impact our strategic goals, driving innovation and excellence in customer interactions.

Key Responsibilities:

• Lead the design and development of NLP and Generative AI projects, ensuring alignment with business objectives and scalability across the organization.
• Conduct applied research in NLP to identify and deploy advanced techniques that enhance our data science capabilities, focusing on delivering practical business solutions.
• Foster a culture of innovation by staying abreast of the latest trends in AI and NLP, and actively sharing knowledge and insights to contribute to the collective growth and technical proficiency of the team.
• Manage project timelines, resources, and deliverables using agile methodologies, ensuring efficient progress from conception to deployment.
• Collaborate with the Technology team to integrate NLP solutions into our existing systems and platforms, enhancing functionality and user engagement.

Qualifications:

• Ph.D. degree in a quantitative discipline (e.g., Computer Science, Engineering, Statistics, Mathematics).
• Extensive experience in machine learning, NLP, and Generative AI, with a demonstrated ability to manage projects from inception to completion.
• Proven expertise in applying deep learning and NLP techniques to solve complex problems, with a portfolio of projects that have delivered tangible business outcomes.
• Solid understanding of Large Language Models and practical experience with Generative AI
• Solid understanding of agile project management principles, with experience leading teams and managing projects in a fast-paced environment.
• Excellent communication and leadership skills, with the ability to collaborate effectively with both technical and non-technical teams.
• Strong problem-solving abilities, with a creative and analytical approach to tackling challenges and driving results.

You will enjoy having these responsibilities:

This System Assurance Manager is reporting directly to the Head of Technical Safety.

The System Assurance Manager is responsible for enforcing the safety strategy, developing and continuously improving safety methodologies, execution of Safety Engineering activities in accordance with the company’s process, applicable industry standards, best practices and sharing expert knowledge.

• Ensure RAMS Engineering activities are executed in accordance with the company’s process, applicable industry standards and best practices
• Provide leadership and training to the project RAMS team
• Perform hazard identification studies (HAZID, HAZOP), hazard analyses (PHA, SHA, OSHA, FTA), safety analyses (FFMEA, FMECA, FSA) and hazard management
• Define safety requirements; analyze and evaluate design compliance with safety requirements and safety principles
• Review safety test strategies, plans, procedures, scenarios and test results;
• Review Installation, Cut-in / Cut-out, T&C, and Deployment method statements;
• Review the adequacy and completeness of safety evidence and produce safety artefacts;
• Ensure effective communication of Safe Operating Requirements (SORs) to Customer;
• Perform RAM analyses and manage RAM demonstration;
• Be the interfacing point with Customer, external and internal parties for project RAMS coordination and reporting;
• Maintain KPI on RAMS activities including: Quality, Cost and Deadlines;
• Other tasks as assigned by the direct manager.

You have:

• B.Sc. in Engineering Fields of Electrical, Electronic, Computer Science, or related discipline
• Minimum 10 years of experience in RAMS Engineering on railway safety-related systems, preferrable SIL2 systems and above.
• Good knowledge of CENELEC (EN) Railway RAMS Standards
• Good knowledge of railway signalling principles and CBTC system
• Good understanding of systems engineering, software engineering and functional safety
• Good technical writing skills, excellent communication and analytical skills; excellent command of the English language, both written and oral

Preferred Qualifications:

• M.Sc. in Engineering Fields of Electrical, Electronic, Computer Science, or related discipline
• At least 5 years of RAMS experience on CBTC system, or in various Design & Engineering (System, HW and/or SW), Integration, Testing, Verification and/or Validation role of CBTC system.
• Working knowledge of Communications-Based Train Control (CBTC) and/or Solid-State Interlocking (SSI)
• Member of Institution of Railway Signal Engineers (IRSE)

The Program Performance Manager owns the data and commercial side of Yoga Movement's class offering. This role is responsible for ensuring that the programs we put out actually perform — tracking utilization, analyzing attendance patterns, managing class-related costs, and identifying where the schedule needs to change.

Working in close partnership with the Movement Programming Manager, the Program Performance Manager ensures that creative programming decisions are backed by commercial logic — and that performance gaps get surfaced clearly and acted on quickly. They work directly with Teacher Managers on scheduling inputs and with Studio Managers on day-to-day utilization.

This is a role for someone who is comfortable in spreadsheets and dashboards, can tell a story with data, and knows how to translate numbers into better decisions.

Key Responsibilities:
1. Performance Analytics & Reporting (35%)

• Own the group-wide performance dashboard for class utilization, attendance, revenue contribution, and capacity.
• Conduct regular analysis across CMS, ClassPass, and studio reports to surface trends, risks, and opportunities.
• Produce clear, actionable reporting for the GM and cross-functional leads on a weekly and monthly cadence.
• Define and track KPIs for all programs across all brands and studios.

2. Class & Schedule Performance (25%)

• Receive scheduling inputs from Teacher Managers and analyse performance outcomes against utilization and attendance targets.
• Identify underperforming time slots, class types, or formats and surface findings to Teacher Managers and the Movement Programming Manager with clear recommendations.
• Monitor peak/off-peak patterns group-wide and flag where scheduling decisions may need to shift — execution of those changes sits with the Teacher Manager.
• Own the scheduling performance review cycle: tracking whether changes made have moved the needle.

3. Cost Management & Budget (20%)

• Track and manage class-related expenses including teacher payroll, program costs, and operational spend.
• Ensure class costs remain within budget and flag variances early.
• Support the GM in budget planning and scenario modelling for new program launches.
• Analyze the commercial impact of programming changes before and after implementation.

4. Cross-functional Collaboration (20%)

• Work closely with the Movement Programming Manager to pressure-test new program proposals with performance data before launch.
• Partner with Studio Managers and Community Managers to align on on-the-ground demand signals.
• Collaborate with marketing on performance insights that inform campaign and promotion strategy.
• Support expansion by building scalable reporting frameworks for new studios and markets.

About You:

• 3-5 years in fitness, boutique studio, or a performance/analytics-heavy operations role
• Strong analytical skills — comfortable with data, spreadsheets, and building simple dashboards
• Commercial acumen with an understanding of how class scheduling drives revenue
• Clear, direct communicator who can translate data into decisions for non-analytical audiences
• Organised, proactive, and comfortable managing multiple workstreams simultaneously
• Fitness industry background preferred but not required — curiosity and rigour matter more than credentials here

About TikTok

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.​

Why Join Us

Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.​

We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.​

Diversity & Inclusion​

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.​

Responsibilities

About the team

PDPO(Privacy and Data Protection Office) is the organization to lead, supervise, and empower all TikTok's privacy work in an accountable and industry leading way. This team is the expert in the landscape of privacy risks and passionate about consulting across the company on implementing the proper safeguards and technical mitigations to ensure that our users’ privacy is honored across the TikTok's products and platforms. With the rapid development of AI technologies, the team also drives AI compliance governance work, integrating privacy-by-design and AI principles into the full lifecycle of AI products and services.

What you’ll do:

• Responsible for the risk identification, evaluation, governance, improvement and tracking of data protection, to address data protection pain points in business such as e-commerce, video creation, education, international payment, etc., and cooperate with the legal team to transform legal compliance requirements into solutions, deal with corresponding risks, and further precipitate into standard compliance programs and guidelines to improve business compliance efficiency.
• Responsible for the implementation of the company's privacy protection program and AI compliance frameworks.
• Promote the implementation of the company's privacy protection and AI compliance programs; drive the development of data security, privacy protection, and AI compliance automation tools.
• Participating in technical and compliance discussions with engineering and information security peers. Track and benchmark the latest international legal and regulatory requirements on AI, continuously promote the rectification of data, privacy, and AI compliance gaps.
• Establishing and promoting both process and technical systems of business privacy protection, and ensure the risk convergence and privacy protection technology landing in business scenarios.

Minimum Qualifications:

• Industry experience in driving change in technology companies, with a focus on privacy or AI compliance.
• Bachelor degree or above in information security, computer science, information system, law, AI, data science or related majors, or equivalent work experience.
• Privacy protection and AI compliance related experience, with solid background knowledge of enterprise security, AI technology, and compliance management.
• Privacy certifications from bodies such as the IAPP are preferred, including: CIPP/E, AIGP and etc.
• Familiar with domestic and international laws and regulations, such as cybersecurity law, GDPR, HIPAA, etc.

Preferred Qualifications:

• Proficiency in PIA/DPIA methodologies, with experience in presiding over or participating in privacy-by-design work for AI systems (e.g., generative AI, recommendation algorithms). •Participated in GDPR, CCPA, ISO27001, ISO27701 initiatives and AI compliance projects (e.g., AI system compliance assessment, algorithm transparency implementation).
• Deep understanding of EU AI Act, domestic Generative AI Management Measures, NIST AI Risk Management Framework, and other global AI laws and standards.
• Rich experience in AI compliance, including AI data governance, AI transparency implementation, or AI regulatory engagement.

We are looking for an energetic and customer-focused Roadshow Assistant to support our roadshow operations across various locations. This role involves event setup and teardown, customer service, cashiering duties, inventory management, and coordination with temporary staff to ensure smooth day-to-day operations.

If you enjoy working in a dynamic environment, interacting with customers, and being part of exciting promotional events, we would love to hear from you.

Key Responsibilities

• Assist with roadshow setup, teardown, and daily operational activities.
• Perform POS machine setup and basic configuration.
• Handle daily cashiering duties, including opening and closing procedures.
• Provide professional customer service and product recommendations.
• Monitor and maintain inventory levels for roadshow and warehouse operations.
• Ensure proper upkeep of warehouse fixtures, fittings, and equipment.
• Support the training, guidance, and supervision of temporary event staff.
• Coordinate with internal departments to ensure efficient roadshow execution.
• Maintain compliance with company policies, procedures, and operational standards.
• Perform other duties as assigned by the Reporting Manager.

Requirements

• Minimum secondary school education or equivalent.
• Experience in cashiering, retail, roadshow, event operations, or customer service is an advantage.
• Comfortable working at different event locations as required.
• Willing to work weekends and public holidays.
• Proficient in Microsoft Office applications, including Excel, Word, PowerPoint, and Outlook.
• Able to work independently and as part of a team.
• Strong communication and interpersonal skills.
• Good organizational and multitasking abilities.
• Customer-oriented with a positive and proactive attitude.
• Basic understanding of event setup and breakdown processes is preferred.
• Comfortable standing for extended periods and handling event materials and equipment.
• Willingness to learn and adapt in a fast-paced environment.

What We Offer

• Opportunities to gain hands-on experience in event and retail operations.
• Dynamic and collaborative work environment.
• Career development and growth opportunities.
• Exposure to cross-functional teamwork and customer engagement.