Total 54 job vacancies by D L Resources Pte Ltd

HPC Administrator (Linux / Cluster / System Administrator) – 1–3 Years Experience

Role Overview

We are seeking a High Performance Computing (HPC) Administrator to support the deployment, monitoring, and maintenance of HPC clusters, Linux systems, and IT infrastructure. This role is ideal for candidates with experience in Linux system administration, cluster computing, and data center environments.

Key Responsibilities

• Support daily operations of HPC clusters (compute, storage, networking)
• Monitor system performance, job scheduling (Slurm, PBS, LSF), and resource utilization
• Install, configure, and patch Linux/Unix systems (RHEL, CentOS, Ubuntu)
• Manage CPU-based servers (bare metal and virtualized environments – VMware/KVM)
• Perform system monitoring, health checks, troubleshooting, and incident management
• Assist with user onboarding, access control (LDAP/AD), and environment configuration
• Support cluster scaling, performance tuning, and HPC optimization
• Work with networking (TCP/IP, DNS) and storage systems (NAS, SAN, parallel file systems)
• Maintain technical documentation, SOPs, and runbooks

Required Skills & Experience

• 1–3 years of experience in Linux System Administration / Infrastructure Support / HPC Operations
• Exposure to HPC environments, cluster computing, or high-performance systems
• Strong hands-on experience with:Linux OS (RHEL, CentOS, Ubuntu)Server management (physical servers, virtualization)
• Understanding of:Networking fundamentals (TCP/IP, DNS, SSH)Storage technologies (NAS, SAN, distributed or parallel file systems)
• Experience with scripting (Bash, Shell, Python)
• Strong troubleshooting, problem-solving, and analytical skills

Preferred / Nice-to-Have Skills

• Experience with GPU computing / GPU clusters (NVIDIA, CUDA)
• Exposure to cloud platforms (AWS, Azure, GCP – HPC workloads)
• Familiarity with monitoring tools (Prometheus, Grafana, Nagios, Zabbix)
• Knowledge of DevOps tools (Ansible, Terraform – basic exposure)

Responsibility:

• Call centre environment and handle customer calls.

• Inbound call handling for Bank's Accounts servicing, campaigns, products enquiries and helpdesk enquiries.
• Fulfillment follow through on case handling and with customers.
• Ensure group compliance and control standards are observed and met in the execution of customers’ enquiries, transaction requests and maintaining confidentiality of Bank and customers’ information.
• Ensures highest standard of service delivery to our customers.
• Maintains confidentiality of the Bank’s customers and data.
• Identifies and resolves customer issues and enquires received via calls platforms completely, accurately within the committed turnaround time and in accordance with Contact Centre standards to ensure contact handling accuracy and operational effectiveness
• Educates the customer about the Bank’s products and services and directs them toward available resources for self-help.
• Resolves customer enquiry, request and feedback to the satisfaction of the customer, and complete accurately the necessary documentation and subsequent solutions.

Requirements:

• Relevant work experience.
• Although preferred, previous experience in Call Centre, a financial services or Fraud setting is not essential. Our dedicated onsite Training team will provide you with a specifically designed training programme and support in your new role; and to enable you to develop and provide ongoing training for all team members.
• Ability to work on staggered shifts including weekends and Public Holidays to support Contact Centre service operations.
• Proficient in PC skills including MS Office applications.
• Excellent comprehension, communication, interpersonal skills and work etiquette.
• Multitasking, resourceful, proactive, results-driven, attentive to details and a good team player who likes to work in a fast-paced changing environment.

Other details:

• There will be a 5-weeks training programme whereby you will be required to pass a role-play and technical assessment in order to be posted to your work teams (2 attempts given).
• Must be comfortable with shift timing: Weekend / PH shift required (5-working days per week)
• Work hours: staggered shift hours of 8.5 working hours per day between 7AM-10PM + 1-hour meal
• Rest day and off day: scheduled by client (1 weekday + 1 weekend, non-consecutive)

Banking Sector Client: Training Programme Details

- There will be a 1-2 months training programme whereby you will be required to pass a role-play & technical assessment in order to be posted to your work teams (2 attempts given)

- Minimum attendance required (95%) in order to pass the training programme.

Shift Timings

Weekends/PHs shift

Working Hours : 5 working days, 1 rest day and 1 off day per week

42.5 hours per week

Staggered shift hours : 8.5 working hours between 7 am to 10pm + 1-hour meal break in between

Rest Day and Off Day : Scheduled by Client (1 weekday + 1 weekend, non-consecutive)

Or otherwise advised by the Client

· Ensures highest standard of service delivery to our customers.

· Respond and react in a timely manner to escalate fraud / scam service request.

· Investigate transactions flagged as suspicious timely.

· Maintains confidentiality of the Bank’s customers and data.

· Identifies and resolves customer issues and enquires received via calls platforms completely, accurately within the committed turnaround time and in accordance with Contact Centre standards to ensure contact handling accuracy and operational effectiveness

· Educates the customer about the Bank’s products and services and directs them toward available resources for self-help.

·  Resolves customer enquiry, request and feedback to the satisfaction of the customer, and complete accurately the necessary documentation and subsequent solutions.

· Ensure group compliance & control standards are observed and met in the execution of customers’ transaction requests

·  Uses technology and system tools as directed and within established guidelines.

· Ensures knowledge is up-to-date by participating in individual and team trainings, meetings and reading the information posted in the Contact Centre’s knowledge management system.

·  Keeps abreast with current issues in the banking environment and competitors’ innovations.

Job Requirements

· Degree/ Diploma in any discipline.

·  Although preferred, previous experience in Call Centre, a financial services or Fraud setting is not essential. Our dedicated onsite Training team will provide you with a specifically designed training programme and support in your new role; and to enable you to develop and provide ongoing training for all team members.

· Possess a positive mindset with a “CAN-DO” attitude a and passion to deliver quality customer service.

·  Possess a pleasant voice, excellent comprehension, communication, interpersonal skills and work etiquette.

· Possess good command of written and spoken English.

· Good analytical skills; passion for working and is good in working with numbers.

· Resourceful, proactive, results-driven, attentive to details and a good team player who likes to work in a fast-paced changing environment.

· Passion for working, responsible and with good working attitude.

· Proficient in PC skills including MS Office applications.

· Ability to work on staggered/rotational shifts including weekends and Public Holidays to support 24x7 Contact Centre service operations.

· Liaising and Escalating with relevant BUs / Compliance to meet MAS Compliance and Regulatory standards.

(PDPA & MAS Notice 626)

· Gathering Evidence for Scam Report and Escalating to relevant BU for Touchpoint / Investigation /

Compensation within stipulated timeframe

· Understanding Fraud & Scam Terminology and Methodologies.

· Advisory & Prevention of Bank's Customers from Pig Slaughtering Scam, Jobs Scam, E-Commerce Scam, Phishing Link Scam (Tokenised / No chargeback right transaction, Phishing Impersonation (Government

Impersonation / Friends Scam), Investment Scam, Sex Scam, Love Scam.

· Handling Reporting Mule Accounts / Funnel Accounts.

Responsibility:

• Call centre environment and handle customer calls.
• Ensures highest standard of service delivery to our customers.
• Respond and react in a timely manner to escalate fraud / scam service request.
• Investigate transactions flagged as suspicious timely.
• Maintains confidentiality of the bank’s customers and data.
• Identifies and resolves customer issues and enquires received via calls platforms completely, accurately within the committed turnaround time and in accordance with Contact Centre standards to ensure contact handling accuracy and operational effectiveness.
• Providing support to scam victims (customers of the bank) / gathering evidence for scam report and escalating to relevant BU for touchpoint / investigation/ compensation within stipulated timeframe.
• Understanding fraud and scam terminology and methodologies.
• Advisory and prevention of bank's customers from scam / fraud related cases.

Requirements:

• Relevant work experience.
• Although preferred, previous experience in Call Centre, a financial services or Fraud setting is not essential. Our dedicated onsite Training team will provide you with a specifically designed training programme and support in your new role; and to enable you to develop and provide ongoing training for all team members.
• Ability to work on staggered shifts including weekends and Public Holidays to support Contact Centre service operations.
• Proficient in PC skills including MS Office applications.
• Excellent comprehension, communication, interpersonal skills and work etiquette.
• Multitasking, resourceful, proactive, results-driven, attentive to details and a good team player who likes to work in a fast-paced changing environment.

Other details:

• There will be a 5-weeks training programme whereby you will be required to pass a role-play and technical assessment in order to be posted to your work teams (2 attempts given).
• Must be comfortable with shift timing: Weekend / PH shift required (5-working days per week)
• Work hours: staggered shift hours of 8.5 working hours per day between 7AM-10PM + 1-hour meal
• Rest day and off day: scheduled by client (1 weekday + 1 weekend, non-consecutive)

Training Program

- 5 weeks training program on bank's product & services, CRM systems & On-the-job training.

Shift Timings (Choose One Shift Option):

Weekends Shift

Working Hours : 5 working days, 1 rest day and 1 off day per week / 42.5 hours per week

Staggered shift hours : 8.5 working hours between 7 am to 10pm + 1-hour meal break in between

Rest Day and Off Day : Scheduled by Client (1 weekday + 1 weekend, non-consecutive)

Or otherwise advised by the Client

Job Description (Non-Sales Role)

• Inbound call handling for Bank's Accounts Servicing campaigns, products enquiries and helpdesk enquiries
• Customer Fulfillment follow through on case handling and with customers
• Ensure bank's compliance & control standards are observed and met in the execution of customers’ enquiries, transaction requests and maintaining confidentiality of Bank and customers’ information

Job Requirements

• Candidate without relevant experience are welcomed to apply
• Although preferred, previous experience in Call Centre, a financial services or Fraud setting is not essential. Our dedicated onsite Training team will provide you with a specifically designed training programme and support in your new role; and to enable you to develop and provide ongoing training for all team members.
• Possess a positive mindset with a “CAN-DO” attitude a and passion to deliver quality customer service.
• Possess a pleasant voice, excellent comprehension, communication, interpersonal skills and work etiquette.
• Possess good command of written and spoken English.
• Good analytical skills; passion for working and is good in working with numbers.
• Resourceful, proactive, results-driven, attentive to details and a good team player who likes to work in a fast-paced changing environment.
• Passion for working, responsible and with good working attitude.
• Proficient in PC skills including MS Office applications.
• Ability to work on staggered/rotational shifts including weekends and Public Holidays to support 24x7 Contact Centre service operations.

HPC Administrator (Linux / Cluster / System Administrator) – 1–3 Years Experience

Role Overview

We are seeking a High Performance Computing (HPC) Administrator to support the deployment, monitoring, and maintenance of HPC clusters, Linux systems, and IT infrastructure. This role is ideal for candidates with experience in Linux system administration, cluster computing, and data center environments.

Key Responsibilities

• Support daily operations of HPC clusters (compute, storage, networking)
• Monitor system performance, job scheduling (Slurm, PBS, LSF), and resource utilization
• Install, configure, and patch Linux/Unix systems (RHEL, CentOS, Ubuntu)
• Manage CPU-based servers (bare metal and virtualized environments – VMware/KVM)
• Perform system monitoring, health checks, troubleshooting, and incident management
• Assist with user onboarding, access control (LDAP/AD), and environment configuration
• Support cluster scaling, performance tuning, and HPC optimization
• Work with networking (TCP/IP, DNS) and storage systems (NAS, SAN, parallel file systems)
• Maintain technical documentation, SOPs, and runbooks

Required Skills & Experience

• 1–3 years of experience in Linux System Administration / Infrastructure Support / HPC Operations
• Exposure to HPC environments, cluster computing, or high-performance systems
• Strong hands-on experience with:Linux OS (RHEL, CentOS, Ubuntu)Server management (physical servers, virtualization)
• Understanding of:Networking fundamentals (TCP/IP, DNS, SSH)Storage technologies (NAS, SAN, distributed or parallel file systems)
• Experience with scripting (Bash, Shell, Python)
• Strong troubleshooting, problem-solving, and analytical skills

Preferred / Nice-to-Have Skills

• Experience with GPU computing / GPU clusters (NVIDIA, CUDA)
• Exposure to cloud platforms (AWS, Azure, GCP – HPC workloads)
• Familiarity with monitoring tools (Prometheus, Grafana, Nagios, Zabbix)
• Knowledge of DevOps tools (Ansible, Terraform – basic exposure)

HPC Lead / HPC Architect (Linux, GPU, Cloud HPC) – 8+ Years Experience

Role Overview

We are looking for an experienced HPC Lead / HPC Architect to design, implement, and manage large-scale High Performance Computing (HPC) environments. This role will drive architecture, performance optimization, and transformation initiatives across compute (CPU/GPU), storage, and high-speed networking, supporting AI/ML, research, and enterprise workloads.

Key Responsibilities

• Lead architecture, design, and deployment of HPC clusters (CPU & GPU computing environments)
• Own the end-to-end HPC lifecycle: design, build, deployment, operations, and optimization
• Define and manage job scheduling systems (Slurm, PBS, LSF) and workload orchestration
• Drive performance tuning, benchmarking, and optimization for compute-intensive workloads (AI/ML, simulation, analytics)
• Architect and manage high-performance storage systems (Lustre, GPFS/IBM Spectrum Scale, BeeGFS)
• Design and implement low-latency, high-throughput networking (InfiniBand, RDMA, high-speed Ethernet)
• Lead hybrid and cloud HPC integration (AWS, Azure, GCP HPC solutions)
• Build and maintain automation frameworks (Ansible, Terraform, Infrastructure as Code, scripting)
• Implement monitoring, observability, logging, and capacity planning (Prometheus, Grafana, ELK, AIOps tools)
• Ensure security, compliance, identity and access management (IAM, LDAP/AD)
• Collaborate with research teams, data scientists, application owners, and business stakeholders
• Mentor and lead HPC engineers, system administrators, and infrastructure teams
• Drive innovation in GPU computing, AI/ML infrastructure, and advanced automation

Required Skills & Experience

• 8+ years of experience in HPC, Infrastructure Engineering, or Linux System Engineering
• Proven expertise in:HPC cluster architecture, deployment, and operationsLinux/Unix systems administration at scale (RHEL, CentOS, Ubuntu)CPU and GPU computing environments (NVIDIA GPU, CUDA preferred)
• Strong hands-on experience with:Job schedulers (Slurm, PBS, LSF)High-performance distributed storage (Lustre, GPFS, BeeGFS)Networking (TCP/IP, DNS, InfiniBand, RDMA, low-latency fabrics)
• Experience in automation and scripting (Python, Bash/Shell, Ansible, Terraform)
• Knowledge of cloud HPC architectures (AWS ParallelCluster, Azure CycleCloud, GCP HPC)

Preferred / Nice-to-Have Skills

• Experience with AI/ML infrastructure, deep learning workloads, or research computing
• Familiarity with containerization and orchestration (Docker, Kubernetes for HPC workloads)
• Exposure to observability platforms, AIOps, and predictive monitoring
• Experience in large-scale enterprise, research institutes, or university HPC environments
• Knowledge of DevOps / Platform Engineering practices

Leadership & Profile

• Strong stakeholder management and cross-functional collaboration skills
• Ability to translate business or research requirements into scalable HPC architecture
• Proven experience in team leadership, mentoring, and technical decision-making
• Strategic mindset with hands-on technical depth in HPC systems and infrastructure