Total 100 module manager job vacancies in Education / Training category in Australia

• Position : Learning Centre Officer/Manager

• Location : Bukit Panjang/Tampines

• Working hours : 5 Days 9am - 6pm (Fixed Off Wednesday & Thursday)

• Salary (commensurate with experience) : Up to SGD4000 + Performance Bonus + 7 Days Leave

• Duration : Permanent

• Industry : Education / Training & Development

Main Responsibilities:

• Support customer acquisition by onboarding new parents

• Promote and recommend suitable coding programmes

• Drive customer engagement through special programmes, competitions, and community events

• Build and maintain strong relationships with parents and act as their advocate

• Plan and execute lead generation activities (e.g. parent sharings, trial classes) and ensure class payments are collected

• Coordinate with teaching team on student assessments and follow up with parents for conversion

• Handle general administrative tasks (onboarding emails, data entry, research, data management)

• Maintain accurate and updated customer records in the CRM system

• Track student progress and manage ongoing parent relationships

• Other ad-hoc activities assigned

Requirements:

• Strong communication and problem solving skills

• Driven, fast learner, proactive and ability to work in a fast-paced environment

Email to: diana@searchpersonnel.com.sg or call me at: 6398 5682 for more information.

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***We do not charge our candidates nor bind them with any contract.***

Diana Okta Tio

Deputy Consulting Director (APAC)

Reg no.: R2094678

EA No: 13C6684

Thank you for your interest in this position. Our shortlisting period is 3 working days. Only shortlisted candidates will be contacted for further consideration.

If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend that you continue your job search to maximize your opportunities. We wish you all the best and should we have any suitable roles that match your experiences/ qualifications/ preferences, we will reach out to you.

As Learning Manager, you will be a role model for our Team Members. From day one, you will be involved in their journey preparing and monitoring individual development plans, organising training activities, and supporting them through learning and development opportunities.You will also support the Property Leadership Team with advice on how best to improve team member’s skills and capabilities in order to ensure customer satisfaction.

Key Highlights:

• Office Hours: Monday-Friday
• Nearest MRT: Labrador Park Station
• Be a part of a team dedicated to refining leadership development programs, supporting the delivery of leadership initiatives, along engaging senior leadership to drive organizational growth and success.

Key Responsibilities:

• Assist in refining contextualized leadership workshop lesson plans, tailored to specific division needs, and support the delivery of workshops using authentic case studies.
• Ensure smooth delivery and engagement for leadership programs, updating SOPs and administrative structures as needed.
• Support the administration of milestone leadership programs and team-lead development, integrating curriculum with external partners.
• Assist with the senior leadership 360 feedback processes to ensure leadership growth.

Key Requirements:

• Holder of Bachelor's degree with at least 8 years of experience in leadership development, organizational development, or human resources.
• Strong skills in stakeholder management and facilitation.
• Proven experience in designing and delivering leadership programs.
• Knowledge of OD frameworks and curriculum development.
• Excellent communication and presentation skills, with project management capabilities and experience engaging senior management and cross-functional teams.

Only shortlisted candidates are notified. Thank you.

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BGC Group Pte Ltd (Outsourcing Department)

EA 05C3053

Our third-party due diligence (VANTAGE) team assess our clients’ current, former or potential counterparties, looking for any issues that might pose a reputational or business risk to them, wherever they may be in the world. The work is compliance-focused and volume-driven.

The Associate Research Manager is responsible for the quality of VANTAGE work. S/he will oversee and guide Researchers to ensure they produce clear, analytical and exceptionally well-written reports which help our clients protect their integrity and reputation.

S/he will also support the Research Manager in training researchers and managing projects, leveraging internal and external resources in order to complete VANTAGE projects in a timely and effective manner. 

The successful candidate will have a strong knowledge of open-source intelligence and public record research, experience in writing and reviewing due diligence reports, people management skills and has excellent communication, writing and interpersonal skills.

People Management

• Manage a team of researchers and senior researchers
• Define, for each team member, objectives and responsibilities in line with the practice goals
• Conduct performance reviews
• Ensure well-being and professional development of staff
• Support the Research Manager in recruiting new researchers

Project management of third-party due diligence

• Ensure VANTAGE work is properly scoped, allocated to researchers, tracked and ultimately delivered on time and within budget
• Communicate directly with clients in order to clarify the scope of projects, address questions, and suggest potential additional avenues of research
• Review and approve (content and editorial) VANTAGE work, ensuring projects are of high quality and meet Clients’ specifications
• Liaise with and provide feedback to vendors and subcontractors, ensuring the quality of work they provide is high and adheres to our global delivery standards
• Engage with colleagues in the Business Intelligence team whenever VANTAGE work requires their input and collaboration

Regional research initiatives

• Assist Research Manager in training new researchers in the VANTAGE methodology and approach, ensuring new team members successfully complete the onboarding process
• Provide continual training and cascade updates to the VANTAGE methodology and approach
• Monitor quality of work and give feedback to researchers; motivate and guide researchers to ensure they are focused and directed effectively on operational and other aspects of the work
• Interact regularly with other Team Leads and Associate Research Managers to provide support and feedback on VANTAGE work
• Participate in discussions with other Team Leads and Associate Research Managers to provide insight on potential service/product improvement

• Education to degree level (minimum of a bachelor’s or equivalent experience)
• Full fluency in English written and spoken is essential

• Experience in writing, researching and reviewing/editing due diligence reports; demonstrated excellence in research, writing and editing in English
• Experience in managing projects, especially where the project team is spread across several locations
• At least 1-2 years’ experience in line management
• Strong knowledge of research techniques, databases, networks, online registers and archives and other OSINT research tools
• Experience influencing people across an organization, especially without direct reporting lines
• Proven ability to meet project deadlines

Preferred

• Knowledge of software-based case management solutions
• Experience in a compliance team in a financial institution or a corporate setting
• Knowledge of other languages and the socio-political environment in the region is an advantage
• Qualifications specific to financial crime or compliance would be an advantage

• Control Risks offers a competitively positioned compensation and benefits package that is transparent and summarised in the full job offer.
• We operate a discretionary global bonus scheme that incentivises, and rewards individuals based on company and individual performance.
• Control Risks supports hybrid working arrangements, wherever possible, that emphasise the value of in-person time together - in the office and with our clients - while continuing to support flexible and remote working.
• Working with our clients, from day one our people are given direct responsibility, career development and the opportunity to work collaboratively on fascinating projects in a rewarding and inclusive global environment.
• The Company is committed to further its diversity, inclusion and equity agenda and as an employee you have access to various business resource groups in the Company including the Company's LGBT+ network called MOSAIC, the Women's Network, and Synergy - a people network to celebrate and promote ethnic diversity at Control Risks

Control Risks is committed to a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age or veteran status.

If you require any reasonable adjustments to be made in order to participate fully in the interview process, please let us know and we will be happy to accommodate your needs.

As a Sr. Associate Manager - Training, you will support the success of training and performance initiatives by assisting in the coordination and delivery of high-quality training programs. Your role helps ensure service excellence and customer satisfaction by working closely with training leadership, operations, and support teams.

Key Responsibilities

• Support the implementation of training programs across new hire and existing employee groups, ensuring alignment with performance and quality standards

• Assist in maintaining regular communication and coordination with internal stakeholders and client contacts regarding training schedules, updates, and outcomes

• Monitor training effectiveness through data analysis and feedback collection; contribute to the development of action plans to address knowledge or skill gaps

• Collaborate with Service Delivery, Quality, Operations Excellence, and other departments to identify performance trends and assist in delivering targeted training interventions

• Participate in planning and deploying training initiatives that support operational goals and business needs

• Support the evaluation of training programs and materials for effectiveness and relevance, and recommend improvements where necessary

• Assist in preparing and delivering reporting updates, performance summaries, and training metrics to internal stakeholders

• Help with onboarding, development, and day-to-day coordination of training team members as assigned, under the guidance of the Training Manager or Senior Leadership

Job Description:

· Creating a professional and welcoming experience for our customers based on the company’s guidelines.

· Obtain training and perform duties in Service and Kitchen Department.

· Lead by example by demonstrating exemplary professionalism.

· Attending to customers’ needs and complaints promptly and politely.

· Recommend improvements to Management where appropriate.

· Resolve all potential service failure issues.

· Consistently monitor individual performance and progression with your superior and management.

· Provide support as needed in various departments.

· Business Management-Support in managing food and labor costs to increase Restaurant profitability.

· Consistently review operational standards with the aim of always improving speed and service quality.

· Execute any duty that may be assigned from time to time by the Management.

Requirements:

· Applicants must possess at least degree in any field

· Applicants with no experiences is welcomed to apply

· Highly motivated and willing to learn

· Strong positive mentality

· Customer-oriented, excellent interpersonal and communication skills

· Possess good initiative and leadership skills

· On-the-job training provided

· 5.5 days’ work week

· Able to work on weekends and PH

Job Description:

• Creating a professional and welcoming experience for our customers based on the company’s guidelines.
• Obtain training and perform duties in Service and Kitchen Department.
• Lead by example by demonstrating exemplary professionalism.
• Attending to customers’ needs and complaints promptly and politely.
• Recommend improvements to Management where appropriate.
• Consistently monitor individual performance and progression with your superior and management.
• Execute any duty that may be assigned from time to time by the Management.

Requirements:

• Applicants must possess at least diploma/degree in any field.
• Applicants with no experiences is welcomed to apply
• Highly motivated and willing to learn
• Strong positive mentality
• Customer-oriented, excellent interpersonal and communication skills
• Possess good initiative and leadership skills.
• On-the-job training provided
• Able to work on weekends and PH

About Ipsos

Passionately curious is how we define ourselves at Ipsos. Using market research, we gain an accurate and deep understanding of a person, brand or market to help our clients make smart, strategic business decisions. With the potential to change the world in small or big ways, we strongly believe in what we do, while making sure we have fun while doing it.

Role & Responsibilities

Overview:

ROLES AND RESPONSIBILITIES:

• Manages and fosters positive ongoing relationships with key contacts (decision-makers) within the client portfolio.
• Demonstrates an in-depth understanding of key clients’ products, services, strategy, and competitive market, and participates in business discussions beyond projects to build and grow Ipsos' credibility and business with the client.
• Demonstrates extensive knowledge and application of Ipsos solutions, including competitive marketplace offerings, to identify and propose potential opportunities with existing and new clients.
• Leads end-to-end execution of regional/global projects from design to delivery, presenting compelling insights to clients in a way that evokes confidence and expertise
• Proactively works with cross-functional department managers to continuously improve processes and ensure their understanding and expectations of current and future client needs.
• Contributes to and actively manages assigned revenue and profit margin.

EXPERIENCE:

- At least 7 years of strong qualitative market research experience with a good application of knowledge; experience managing qualitative studies in Asia is required, and global experience is a plus.

- Solid experience in qualitative project design, tools, and techniques.

- Strong project management capabilities.

- Experience in selling research projects and capabilities.

- Ideally, experienced in relevant categories or sectors.

About Ipsos

Passionately curious is how we define ourselves at Ipsos. Using market research, we gain an accurate and deep understanding of a person, brand or market to help our clients make smart, strategic business decisions. With the potential to change the world in small or big ways, we strongly believe in what we do, while making sure we have fun while doing it.

Role & Responsibilities

Overview:

ROLES AND RESPONSIBILITIES:

Manages and fosters positive ongoing relationships with key contacts (decision-makers) within the client portfolio.

Demonstrates an in-depth understanding of key clients’ products, services, strategy, and competitive market, and participates in business discussions beyond projects to build and grow Ipsos' credibility and business with the client.

Demonstrates extensive knowledge and application of Ipsos solutions, including competitive marketplace offerings, to identify and propose potential opportunities with existing and new clients.

Leads end-to-end execution of regional/global projects from design to delivery, presenting compelling insights to clients in a way that evokes confidence and expertise

Proactively works with cross-functional department managers to continuously improve processes and ensure their understanding and expectations of current and future client needs.

Contributes to and actively manages assigned revenue and profit margin.

EXPERIENCE:

- At least 7 years of strong qualitative market research experience with a good application of knowledge; experience managing qualitative studies in Asia is required, and global experience is a plus.

- Solid experience in qualitative project design, tools, and techniques.

- Strong project management capabilities.

- Experience in selling research projects and capabilities.

- Ideally, experienced in relevant categories or sectors.

Learning and Development, Corporate Planning & Development (1-year contract)

About the Role
We are seeking a motivated individual to assist in the delivery and coordination of learning programmes, leadership development initiatives, and career development activities across the organisation.

Key Responsibilities

• Support in coordinating and administering learning programmes, including scheduling sessions, managing participant registrations, and liaising with facilitators and vendors. Assist in the planning and execution of leadership development initiatives such as workshops, coaching sessions, and development programmes for officers at various levels.
• A key aspect of this role involves supporting the development and implementation of the functional competency frameworks across various job families, including liaising with subject matter experts to identify role-specific competencies, documenting competency definitions, and proficiency levels. 
• Support the administration of 360-degree feedback processes, including coordinating feedback cycles, managing the distribution and collection of feedback surveys, liaising with participants and raters, compiling feedback reports, and supporting debrief sessions.
• The role involves supporting career development activities, including career conversations, mentoring programmes. Additionally, the candidate will provide corporate planning support including coordinating the annual work plan and enterprise planning cycle, working with key stakeholders to prepare reports that are aligned with Whole-of-Government (WOG) and Ministry level initiatives to ensure organisational alignment with broader government objectives.
• Administrative duties include maintaining learning management systems, tracking participation and completion rates, preparing reports and presentations, and managing programme materials and resources. The candidate will also provide logistical support for learning events, handle queries from participants, and assist in evaluating programme effectiveness through feedback collection and analysis.

Requirements

• Possess a degree in human resources, organisational development, psychology, or a related field.
• Strong organisational and coordination skills are essential, along with excellent communication and interpersonal abilities. The candidate must demonstrate discretion and confidentiality when handling sensitive feedback and assessment data. Strong analytical and research skills are required to support competency framework development and corporate planning processes, along with the ability to synthesise information from multiple sources and stakeholders.

• Understanding of government planning processes and ability to work with senior stakeholders would be advantageous.

• Proficiency in Microsoft Office applications, particularly Excel and PowerPoint, is required, and familiarity with 360-degree feedback tools, competency frameworks, or learning management systems would be advantageous.
• Detail-oriented, able to manage multiple tasks simultaneously, and comfortable working in a fast-paced environment.
• Prior experience in learning and development, talent management, competency development, corporate planning,or event coordination would be beneficial.  

• Working Arrangement: Mondays to Thursdays : 8.30 am – 6.00 pm; Fridays : 8.30 am – 5.30 pm
• Location: Alexandra
• Salary: $4,800 to $7,700 (Reference, will be based on experience)

EA License No.: 96C4864

Reg No.: R25128798 HUANG QIMENG

About Gain City

At Gain City, we deliver expertise and quality solutions in air-conditioning, home appliances and consumer electronics. Established in 1981, Gain City is a trusted household name in Singapore. We take pride in our strong customer focus, innovative spirit, and commitment to service excellence. With a dynamic workforce and a network of stores and service centres island wide, we offer a vibrant and growth-oriented environment where employees are empowered to thrive, take ownership and make a real impact.

About the Role

We are seeking an experienced and strategic Director / Assistant Director / Senior Manager, Learning Academy to develop and lead the learning academy within the Gain City group of companies.

In this role, you will be responsible for establishing and overseeing the end-to-end operations for a scalable learning academy aligned with Singapore’s vision. You will lead the design and execution of training programmes, ensure full compliance with regulations and build a high-performing team to plan and deliver impactful lessons. A key part of the role is to drive continuous improvement in educational outcomes and operational excellence.

Key Responsibilities

• Ensure full compliance with all relevant regulations, statutory requirements and internal SOPs
• Maintain up-to-date knowledge of government regulations, national schemes and masterplans related to training providers and lifelong learning
• Design, implement and manage a scalable and sustainable business model for the learning academy
• Develop and maintain strong partnerships with key stakeholders, including leading contract negotiations where necessary
• Lead, coach and develop a high-performing team of planners and trainers to ensure effective programme design, delivery and operational excellence
• Oversee the development of course offerings aligned with market and organisational demands
• Explore and evaluate opportunities to diversify the academy’s offerings beyond the initial scope of courses
• Review and optimise existing processes and organisational structures to improve efficiency and enable automation

Qualifications and Requirements

• Bachelor’s degree in business administration, learning and development or a related field
• Minimum of 10 years of progressive experience in learning and development or workforce training
• WSQ Advanced Certificate in Training and Assessment (ACTA) is preferred
• Proven leadership capabilities, with a strong track record of building and developing high-performing teams
• In-depth knowledge of regulations and statutory compliance
• Demonstrated success in driving process improvements and operational excellence
• Strong experience in cost management, budgeting and leading efficiency initiatives

What We Offer

At Gain City, we are committed to the growth and development of our employees. You will be offered various learning and development opportunities and a collaborative, forward-thinking and growth-focused work environment to thrive in your career. You will also receive a comprehensive benefits package.

Join Our Team

If you have a strong background in learning and development and are looking for a role where you make an impact, apply now to be a part of our growing team!

Note

• Only shortlisted candidates will be notified

Responsibilities

• Partner with business leaders to identify training needs and support employee development initiatives across assigned business units.
• Drive and execute Learning & Development programs, including training needs analysis (TNA), learning journeys, and capability development initiatives.
• Leverage the organisation’s existing L&D frameworks to implement structured learning programs that support business goals.
• Coordinate and manage training initiatives, including working with internal stakeholders and external training providers.
• Monitor and evaluate training effectiveness through feedback and learning outcomes.
• Act as a trusted HR partner to business stakeholders, providing guidance on employee development and people-related matters.
• Support the employee lifecycle, including onboarding activities such as new hire orientation and coordination of access and system setup.
• Maintain training records and support learning administration through the company’s learning platforms.
• Collaborate closely with the HR team and provide support across HR functions, including covering responsibilities when team members are away.

Requirements

• Diploma or Degree in Human Resources, Business Administration, or a related discipline.
• Minimum 3–5 years of experience in Learning & Development / Talent Development / Organisational Development.
• Strong familiarity with L&D frameworks, training needs analysis (TNA), and end-to-end learning program implementation.
• Strong people skills with an approachable and engaging personality; able to build relationships with employees across the organisation.
• Comfortable being hands-on and execution-focused, with the ability to roll up sleeves and support day-to-day HR activities when required.
• Able to multi-task and adapt in a dynamic environment, while managing multiple stakeholders.
• A team player who is flexible, collaborative, and willing to support colleagues across HR functions when needed.
• Quick learner who is able to pick up company processes, policies, and business needs quickly.
• Prior exposure to HR Business Partnering or HR generalist responsibilities will be an advantage, but not mandatory.

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.Email resume to ken.ng@peopleprofilers.com
People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724
http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398
Posting Personnel: Ng Jwee Ken
Ref: Y637XY7V

Stag Match is looking for an Independent and Team player Operation cum Course Executive / Manager (Education ) .

Responsibilities

• Provide overall support for course operations , co-ordination and general office administration through a variety of tasks related to organization and communication
• Plan and improve SOP.
• Ensure daily operation run smoothly .
• Working with Course Developers for new course development
• Course Auditing
• Course update, submission to relevant agency
• Improving learner experience .
• Provide Training for new Trainers
• Provide overall support for course operations , co-ordination and general office administration through a variety of tasks related to organization and communication.
• Scheduling Courses and Coordination
• Plan and scheduling trainers and assignments
• Co-ordinating with Trainers and stakeholders
• Working with the operation Team to ensure smooth running of courses
• Plan and organise regular business reviews
• Assist in preparation of monthly report and update meeting with senior management
• Develop and maintain a filing system
• Provide support in project research work
• Assist in the planning and organising of eco-system, internal engagements and transformation initiatives
• Assist in commercialisation of products and solutions
• Provide after course and during course support.
• Able to follow up with claims and collection of fee.
• Able to travel to branches to branches
• Able to ensure day to day smooth course running.

Requirements

• Minimum GCE A Level/Diploma in any discipline
• Prefer with ACTA/DACE
• Good communication skills and with an excellent command of English.
• Proficient in Microsoft Office
• Proactive and with a positive mentality, creative with excellent presentation, communication, negotiation and interpersonal skills
• Able to work independently and as well as a team player
• Able to lead the team and have good initiative
• Prior operations and office administration experience preferred
• Able to work independently and as well as a team player
• Able to lead the team and have good initiative

Job Summary 
We are looking for young, dynamic, experienced & performing ASMs from Dr Reddy's GG India to execute the role of Learning Partner as part of eNable Sales Training Team who can support India business by developing functional capability of sales teams. The ASM must have very good domain and scientific knowledge of the TA and products and must be a role model and benchmark for his own team. The ASM is expected to have played a significant role in enabling the performance of his / her team through targeted capability building of his / her team.

Roles & Responsibilities

Identify the Training Needs of field colleagues of your states/zone by coordinating with NSM/SM/DH/Mrktg.Design, Develop & Deploy the training module as per identified needs.1-2 days of Face to Face Classroom training based on TNI for identified FMRs.Plan On the Job Training before 15 days of the month in coordination with SM/NSM with identified FMRs/ASMs.Evaluate post training effectiveness by working with the participants and pre-decided metrics.On the Job Coaching by observing how the FMR is implementing the learnings inside the Dr chamber and will also guide / train him to do better detailingDuring the field working wherever required; on the 2nd day of working, training manager will work with both FMR and ASM and share the feedback with ASM from field working for ASM to work on FMR furtherBreakup of working days : 2 days class room training + 2-3 days admin working preparing modules + 16-17 Days field working 

Job Description:

• Creating a professional and welcoming experience for our customers based on the company’s guidelines.
• Obtain training and perform duties in Service and Kitchen Department.
• Lead by example by demonstrating exemplary professionalism.
• Attending to customers’ needs and complaints promptly and politely.
• Recommend improvements to Management where appropriate.
• Consistently monitor individual performance and progression with your superior and management.
• Execute any duty that may be assigned from time to time by the Management.

Requirements:

• Applicants must possess at least degree in any field.
• Applicants with no experiences is welcomed to apply
• Highly motivated and willing to learn
• Strong positive mentality
• Customer-oriented, excellent interpersonal and communication skills
• Possess good initiative and leadership skills.
• On-the-job training provided
• Able to work on weekends and PH

The Training Manager for Singapore and Malaysia is responsible for designing, implementing, and driving impactful learning and development strategies that elevate retail excellence and client experience within the luxury Watches & Fine Jewelry (WFJ) category. This role partners closely with retail leadership to ensure all team members embody the brand’s heritage, craftsmanship, and service standards.

Key Responsibilities

1. Training Strategy & Execution

• Develop and execute a comprehensive training roadmap aligned with business goals across Singapore and Malaysia markets
• Deliver engaging onboarding programs for new hires, ensuring strong immersion into luxury WFJ standards
• Continuously assess training effectiveness and refine programs based on performance metrics and feedback

2. Retail Excellence & Client Experience

• Coach retail teams to deliver exceptional, personalized client experiences in the luxury WFJ space
• Reinforce selling ceremonies, storytelling, and product knowledge to enhance conversion and client loyalty
• Conduct regular store visits to observe, support, and elevate in-store performance

3. Product & Brand Knowledge

• Lead training on watches and fine jewelry collections, craftsmanship, materials, and heritage storytelling
• Ensure teams are consistently updated on new launches, high jewelry pieces, and category-specific initiatives
• Embed deep expertise in diamonds, gemstones, watchmaking, and luxury retail standards

4. Leadership Development

• Partner with store leaders to strengthen coaching and people development capabilities
• Identify high-potential talent and support succession planning through targeted development programs
• Facilitate workshops on leadership, communication, and team engagement

5. Cross-Functional Collaboration

• Collaborate with regional and global L&D teams to align training frameworks
• Work with HR and Retail leadership to support performance management and employee engagement initiatives
• Adapt global training materials to suit local market nuances

Key Requirements

• Bachelor’s degree or equivalent experience
• 5–8+ years of experience in training, learning & development, or retail operations, with a strong focus on luxury Watches & Fine Jewelry (WFJ)
• Strong facilitation, presentation, and coaching skills
• Proven ability to influence stakeholders and drive behavioral change
• Solid understanding of diamonds, gemstones, and/or watchmaking is highly preferred
• High level of emotional intelligence and cultural awareness
• Willingness to travel across Singapore and Malaysia

Core Competencies

• Client-centric mindset with a passion for luxury WFJ
• Strong communication and storytelling ability
• Strategic thinking with hands-on execution
• Deep appreciation for craftsmanship, heritage, and product excellence
• Adaptability in a fast-paced, dynamic environment

Success Metrics

• Improvement in retail KPIs (conversion, ATV, client retention) within the WFJ category
• Training participation and effectiveness scores
• Employee engagement and retention rates
• Strength of leadership pipeline within stores