Total 1,138 Customer Service job vacancies

About ST Engineering

ST Engineering is a global technology, defence, and engineering group with offices across Asia, Europe, the Middle East, and the U.S., serving customers in more than 100 countries. The Group uses technology and innovation to solve real-world problems and improve lives through its diverse portfolio of businesses across the aerospace, smart city, defence, and public security segments. Headquartered in Singapore, ST Engineering ranks among the largest companies listed on the Singapore Exchange.

Our history spans more than 50 years, and our strategy is underpinned by our core values – Integrity, Value Creation, Courage, Commitment and Compassion. These 5 core values guide every aspect of our business and are embedded in our ST Engineering culture – from the people we hire, to working with each other, to our partners and customers.

About our Line of Business - Cloud & Data Centre Solutions

ST Engineering Cloud and Data Centre Solutions Pte Ltd provide all aspects of cloud management, services, and solutions, from initial setup and migration to ongoing operations and optimization. Services include engineering works to design, build and provide facility management service for mission critical environments such data centers, disaster recovery, and business continuity sites.

Together, We Can Make A Significant Impact

You will be part of the team responsible for the operational support of Authority's Service Desk and expected to work independently. Your primary responsibility is to ensure system functionality, availability, data security, and compliance with industry standards.

Be Part of Our Success

• Providing level 1 technical support and responding to user inquiries via phone, email and ticketing system.
• Hardware – installation, maintenance and trouble-shooting.
• Diagnose and resolve hardware and software issues for end-users.
• Escalate complex issues to higher-level support teams as necessary.
• Maintain and update service desk documentation and knowledge base articles.
• Proactively identify and manage potential problems
• Conducting regular checks to ensure all endpoints are patched to the latest version.
• Conducting regular checks to ensure all endpoints and communication devices in meeting rooms are working properly.
• Collaborate with other IT team members on projects and initiatives.
• Provide training and guidance to end-users on IT systems and software.

Qualities We Value

• 1-3 years of experience in a technical support or service desk role.
• Proven track record of excellent problem-solving skills.
• Effective communication skills, both written and spoken.
• Ability to work independently and as part of a team. 
• ITIL certification is a plus

Our Commitment That Goes Beyond the Norm

• An environment where you will be working on cutting-edge technologies and architectures.
• Safe space where diverse perspectives are valued, and everyone’s unique contributions are celebrated.
• Meaningful work and projects that make a difference in people’s lives.
• A fun, passionate and collaborative workplace.
• Competitive remuneration and comprehensive benefits.

• Attend to and perform daily support, maintenance and troubleshooting onsite and offsite
• Provide on site support for various systems, network and desktop troubleshooting, to ensure that the service meets the SLA
• To work with product team on any system enhancement or troubleshooting.

Requirements:

• Diploma in IT or relevant discipline
• Prefer experience in desktop support and good working knowledge in Windows OS, Basic Networking
• Experience in customer support environment will be advantageous
• Good technical, analytical and troubleshooting skills, with strong customer-oriented attitude and inter-personal skills
• Willing to travel to multiple sites
• Willing to work alternate shift hours: 2 days work and 2 days off rotational shift (AM Shift: 8AM to 8PM; PM Shift 8PM to 8AM).

For more information, please visit to www.gmprecruit.com

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA License: 11C3793 | EA Personnel: Bautista Gia Grace De Guzman | Registration No: R23111973

1. Job Functions

• Ensure that residents comply with the Centre’s Rules and Regulations.
• Setting up of Individual Care Plan for all residents.
• Responsible for the Clinical Intervention components in the Centre (include counselling and caring services).
• Assist in ensuring safe custody of residents.
• Work closely with other departments/government agencies/Healthcare institutions.
• Ensure that the security measures are adequate in the Centre.
• Assist Deputy Head of Home in submission of reports of all serious incidents and occurrences of unusual and serious nature pertaining to staff and residents to the Home’s Management Committee.
• Work in close liaison with law enforcement, welfare regulators and other related agencies.
• Assess potential clients prior to admission to ensure suitability.
• Work closely with other departments to ensure residents’ suitability in the home and to assess and discharge when needed.
• Prepare reports for submission timely and submit for vetting by the Deputy Head of Home.
• Ensure that all records, accounts, documents and correspondence are properly maintained, kept current and up-to-date.
• Maintain casefiles of all residents and ensure casefiles are updated.
• Facilitate applications and renewals of Medical Fee Exemption Cards for all residents.
• Facilitate applications and renewals of Means testing for all residents.
• Facilitate group counselling, family sessions, one-to-one sessions and maintain case recordings.
• Facilitate home/hospital visits and other significant tasks.
• Work closely with the residents and their family for possible reintegration.
• To present cases to the staff of latest updates.
• Update residents’ family of significant incidents/hospitalisation/happenings.
• Responsible for the development of the Centre.
• Provide support to the Operations of the centre.
• Carry out any other tasks assigned by the Head of the Home, Licensee and Governing Board.
• Responsible to lodge a Police report when necessary.

2. Candidate Requirements

• Degree in Social Work
• At least 1 to 2 years of casework and counselling experience
• Good care management and counselling skills
• Certified in doing mandatory counselling cases will be advantages
• Good interpersonal and communication skills
• Meticulous and a team player
• Strong attention to detail and has the ability to work efficiently, accurately, as well as to follow up on pending items in a timely manner

3. Working Hours

5 days work week

Monday to Friday - 9am to 6pm

4. Work Location

PERTAPIS SENIOR CITIZEN FELLOWSHIP HOME

Block 222 Toa Payoh Lorong 8 #01-693/707/711, Singapore 310222

**Disclaimer: Only shortlisted candidates will be contacted.

WhatsApp: +65 90820021 (Kyler)
Email: kylergan.supreme@gmail.com

Location: Jurong East
Working hours: Mon - Fri, 8.15am-5.30pm
Basic Salary:  $2500-$3000

Responsibilities 

• Responsible for managing and coordinating Sea Export / Import shipments. 
• Ensure customer requirements are met and documentation is accurate and precise. 
• Ensure Fully Compliance on Workplace Safety & Health Procedure 
• Ensure completing the task or duties assigned with accuracy by continuously monitoring and managing costs, timelines and service quality.
• To ensure accurate and timely production of relevant export documentation and declarations (eg. HB/L, MBL, manifest, pre-alerts), customs declaration, Trade-net operations. 
• Perform general shipping functions including system data entries. 
• Coordinating and resolve shipment issues 
• To communicate efficiently with customers, shipping lines, transport team, trucking partners and overseas offices in order to ensure smooth pickup/ delivery of the shipments. 
• Ensure customer requirements are meet, customers are up-to-date on their orders and documentation is accurate and precise. 
• To ensure related charges are billed and collected timely from the consignee or its agent 
• Ensure all transactions are handled in an accurate, complete and timely manner
• To effectively follow up with CFS warehouse/oversea offices on any short-landed, damaged or discrepancy cargo
• Answering to customer's inquiries and handling customer's complaints. 
• Preparing of payment vouchers, verifications of vendor costings, closing of all shipment files and filling of documents. 
• To liaise with ocean carriers and master co-loaders on shipment booking and checking on schedule, space and equipment availability
• Interface with multiple parties including customer, warehouse, carriers, depot, trucking, insurance, customs clearance etc based on shipment requirements

Requirements

• Minimum Diploma
• Knowledge in freight forwarding, import & export procedure or permit declaration. 

The Supreme HR Advisory Pte. Ltd | 14C7279
Gan Kai Le | R23112683

Job Descriptions

Order Processing & Billing

• Process and input customer orders accurately into the system on a daily basis.

• Ensure all sales orders and billing information are updated promptly and correctly.

• Maintain proper documentation and records for order processing activities.

Standing Order Management

• Maintain and process recurring customer orders, including scheduled and standing orders.

• Ensure recurring orders are updated according to customer requirements and operational changes.

• Coordinate with internal teams to ensure fulfilment of scheduled orders.

Stock Coordination

• Amend customer sales orders based on stock availability and operational requirements.

• Update revised quantities, substitute items, or product changes accurately in the system.

• Coordinate with relevant departments regarding stock-related adjustments.

Invoice Verification & Customer Coordination

• Verify that invoices issued by the finance department are successfully received and acknowledged by customers.

• Follow up on invoice-related matters to minimize payment delays and billing disputes.

• Coordinate with customers and internal departments regarding invoice discrepancies when required.

Administrative Support

• Maintain accurate operational and customer records.

• Support daily coordination between customer service, operations, finance, and warehouse teams.

Perform any other ad-hoc duties as assigned by the superior.

Job Requirements:

• Preferably 1–2 years of experience in administrative, customer service, order processing, or operational support roles.

• Good communication and coordination skills.

• Strong attention to detail and accuracy.

• Ability to multitask and work in a fast-paced environment.

• Good time management and organizational skills

• Mondays to Sundays, 5-day work week on a rotating roster basis, including weekends and public holidays.

Industry: Healthcare
Permanent Placement

Job Responsibilities

• Support the planning, implementation, and enhancement of healthcare service initiatives.

• Coordinate with internal and external stakeholders to ensure smooth service delivery and project execution.

• Monitor project timelines, resources, and budgets to support operational objectives.

• Manage procurement and inventory of equipment, supplies, and other operational requirements.

• Support departmental projects, process improvement initiatives, and service expansion efforts.

• Assist with communications, engagement activities, and administrative matters as required.

• Perform other duties assigned by management.

Requirements

• Bachelor's Degree in Business, Healthcare, or a related field.

• Strong communication, stakeholder management, and organizational skills.

• Ability to manage multiple priorities in a fast-paced environment.

• Independent, adaptable, and detail-oriented team player.

• Experience in project management, operations, or healthcare-related roles is advantageous.

• Proficient in Microsoft Office applications.

Interested applicants, kindly furnish us with your detailed resume and click "Apply Now" button or email me at esther@jobstudio.com.sg

We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities.

“JobStudio will not solicit any money, request to use your bank account for business or request you to transfer any monies to any parties, please be aware of scams impersonating JobStudio and our employees. You may call our office directly for verification. We will not be liable for loss arising from scams.”

JOBSTUDIO PTE LTD

EA License No: 10C4754

EA Personnel: Avena Esther

EA Personnel Reg No: R24120999

Are you passionate about delivering exceptional customer experiences? We are seeking a professional and service-oriented Clinic Executive to support the daily operations of our specialist clinic. Individuals with experience in customer-facing roles, including healthcare, hospitality, aviation, retail, and other service industries, are encouraged to apply.

Key Responsibilities

• Provide warm, professional front-desk service to patients and visitors.
• Manage patient registration, appointments, and scheduling.
• Handle enquiries via phone, email, and messaging platforms.
• Coordinate with doctors, nurses, and healthcare professionals to ensure smooth clinic operations.
• Process billing, payments, insurance claims, and administrative documentation.
• Maintain accurate patient records and confidentiality.
• Deliver a high standard of service and patient care at every touchpoint.
  

Requirements

• Experience in customer-facing roles within airlines, hospitality, hotels, luxury retail, customer service, or related industries.
• Excellent communication and interpersonal skills.
• Professional appearance and service-oriented mindset.
• Strong organizational and multitasking abilities.
• Comfortable working in a fast-paced environment.
• Proficient in Microsoft Office and digital systems.
• Prior healthcare experience is an advantage but not required; training will be provided.

If you are interested in exploring this role or other current openings in the market, kindly email me at ashley.loo@recruitexpress.com.sg with your resume

We regret to inform that only shortlisted candidates will be notified.

Ashley Loo Yan Ni | R2095115 | EA License Number: 99C4599

Recruit Express Pte Ltd Company Reg. No.199601303W

Our client is a global automotive components trading company. Due to their current expansion plans, they are looking for a Logistics & Pricing Executive to join their team and support their high-performing regional operations. The company is located in the Central West area.

Job Responsibilities:

• Handle customer enquiries and support preparation of pricing estimates and quotations

• Coordinate with internal teams and external stakeholders to gather information required for quotation preparation

• Assist in reviewing pricing, ensuring accuracy and alignment with internal guidelines

• Liaise with customers, suppliers, and logistics partners to support coordination and operational alignment

• Assist in analysing customer demand, sales forecasts, and supply-related data for planning purposes

• Support budgeting activities, data analysis, and reporting for business planning purposes

• Prepare and support monthly reports and management reporting requirements

• Assist in shipment coordination and related operational arrangements when required

• Support documentation, data management, and administrative tasks related to commercial and planning activities

• Perform ad-hoc coordination tasks as required.

Requirements:

• Min Diploma in Supply Chain/Logistics/Business related studies or equivalent.

• Min 4 years’ relevant working experience in supply chain, logistics coordination, customer service, or trading operations.

• Proficient in Microsoft Office applications.

• Experience in quotation preparation or commercial support roles will be a plus but not mandatory.

• Familiarity with working with customers, suppliers, or logistics partners will be advantageous.

• Able to work independently, prioritize tasks, and manage multiple coordination activities simultaneously.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: jobs@recruitpedia.sg

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115553 (Lai Hor Yan)

Customer Service Specialist / Helpdesk Support
Government Project | Office Hours | Hybrid Work Arrangement

Role Purpose

We are seeking a versatile IT professional to fill a hybrid role that combines Deskside Support and System Engineering. The successful candidate will split their time between providing high-touch technical support for our 60-person Singapore office and collaborating with the Group Headquarters to implement and maintain systems and infrastructure. This role requires a unique blend of "hands-on" hardware skills and "high-level" system administration capabilities.

Key Responsibilities

Part 1: Deskside Support & Local Operations (20%)

• User Support: Act as the primary on-site point of contact for 60 staff members, providing professional technical assistance via email, remote tools, or in-person.

• Identity & Access: Manage the full user lifecycle in Active Directory and Microsoft 365, including MFA configuration and password resets.

• Hardware & Asset Lifecycle:

  • Manage the complete asset inventory and conduct regular audits.

  • Perform hands-on hardware repairs and upgrades (RAM/SSD).

  • Coordinate procurement and delivery for the Malaysia office and other regional branches.

• AV & Executive Support: Maintain all meeting room equipment and provide real-time technical stability for high-priority executive meetings and town halls.

• Documentation: Create and maintain user manuals for local services (Wi-Fi, VPN, Printers).

Part 2: System & Cloud Engineering (80%)

• HQ Collaboration: Act as the local execution arm for the Group HQ Cloud Team, helping deploy and manage systems across the region.

• Cloud Administration: Assist in the administration of cloud environments (e.g., Azure, AWS, or Google Cloud), including resource monitoring and configuration.

• Endpoint & Security Management:

  • Ensure all endpoints are compliant with Group Policy and joined to the AD.

  • Deploy and maintain Anti-Virus/EDR agents and perform regular vulnerability scans.

  • Coordinate with HQ on security incident response and threat mitigation.

• Server & Infrastructure Maintenance:

  • Perform regular server updates, patching, and performance tuning.

  • Manage virtual machines (VMs) and cloud storage solutions as directed by HQ.

• Compliance Audit: Physically and digitally audit workstations to ensure no unauthorized software/hardware is present.

Job Requirements

• Education: Diploma in Information Technology, Computer Science, or a related field. Graduates from Singaporean Polytechnics/Institutions are highly preferred.

• Experience: Minimum of 3 years of experience. Must have a proven track record in both end-user support and system/server administration.

• Technical Proficiency:

  • Support: Strong knowledge of Windows/Mac OS, Microsoft 365, and hardware troubleshooting.

  • Systems: Practical experience with Active Directory, Group Policy (GPO), and Virtualization.

  • Cloud: Foundational knowledge of Cloud platforms (Azure/AWS). Relevant certifications (e.g., AZ-900, AZ-104) are a significant advantage.

  • Security: Experience with EDR tools, vulnerability scanning, and endpoint security.

• Soft Skills:

  • Adaptability: Ability to switch mindsets from "fixing a printer" (Deskside) to "configuring a cloud resource" (System Engineer).

  • Independence: Capable of managing a 60-person office alone while reporting effectively to a remote HQ team.

Communication: Strong English skills for technical reporting and coordination with HQ

Job Responsibility:

• Lead, mentor, and motivate a team of Relationship Managers to achieve the wealth management sales targets assigned by the head office while fostering a service-oriented customer experience.
• Develop and implement departmental objectives aligned with the bank’s strategic goals, while optimizing workflows and ensuring regulatory compliance.
• Maintain effective communication with business units, providing comprehensive support to ensure the smooth execution of related operations.
• Advise business lines on critical organizational and human resources issues that impact management efficiency.
• Ensure that all sales activities adhere to internal branch policies and external regulatory requirements.
• Strengthen staff management and training programs to continuously improve the professional competencies and sales capabilities of wealth management advisors.
• Manage new residential mortgage loan applications and provide ongoing service and relationship management for existing mortgage clients.
• Build and maintain strong client relationships, promptly address customer complaints, and escalate complex issues to senior management as needed.
• Perform other duties as assigned by management.

Job Requirements:

• Bachelor’s degree or above from well known university.
• Minimum of 5 years of related experience.
• Strong analytical skills, excellent communication and coordination abilities, proven leadership and team management skills, strong risk control awareness.
• Strong business acumen, with a deep understanding of financial markets and products.
• Language Proficiency: Proficient in both spoken and written English and Chinese so as to serve Chinese speaking customers.
• Must pass the following CMFAS paper：
  Module 1B -Rules and Regulations for Dealing in Securities (Non SGX-ST members)
  Module 5 -Rules and Regulations for Financial Advisory Services
  Module 6 -Securities Product and Analysis
  Module 6A -Securities and Future Product Knowledge
  Module 8 -Collective Investment Schemes
  Module 8A -Collective Investment Schemes II
  Module 9 -Life Insurance and Investment – Linked Policies
  Module 9A -Life Insurance and Investment – Linked Policies II
  Certificate in Health Insurance

YOUR SCHEDULE

• 40 hours per week
• Mon–Fri: 12:00pm – 8:00pm
• Saturdays & Public Holidays: 8:00am – 3:00pm
• 1 weekday off + Sunday off per week

What You'll Do

• Greet walk-ins and handle payments for physiotherapy clients and PT renewals
• Manage physiotherapy bookings accurately
• Answer member enquiries in person, over the phone, and via WhatsApp/email
• Handle daily admin records, follow-up tasks
• Be the first point of contact for member feedback and resolve issues calmly
• Follow up proactively on outstanding customer issues and ensure resolution
• Check in with members post-visit to gather feedback and maintain satisfaction
• Keep the front desk running smoothly when the full-time team has signed off

Who We're Looking For

• Minimum 1–2 years of front desk, receptionist, admin, or customer service experience
• Someone who takes ownership: you don't wait to be told twice
• Comfortable handling a busy counter independently
• Warm, professional, and good with people of all ages
• A natural follow-through; you close the loop without being asked
• Experience in a gym, clinic, or wellness setting is a bonus but not required
• Proficient in basic computer use (Google Sheets)

Why Join Us

• Stable recurring hours, not ad hoc
• Small, supportive team environment
• Gym access perks
• Insurance Benefits
• Opportunity to grow into a more senior ops role as we expand

We are looking for a sharp and resourceful Support Engineer with 3 - 6 years of experience to join our team in Kuala Lumpur. You will sit at the frontline of our analytics platform investigating customer-reported issues, diagnosing problems across the full stack, and partnering with our engineering team to drive root-cause fixes. This role is ideal for someone with strong analytical and problem-solving skills who enjoys digging through logs, queries, and APIs to understand exactly what is happening and why.

You will handle a wide variety of tickets across the app, from data discrepancies and marketplace integration issues to performance, UI, and reporting questions. You will own each ticket end-to-end: reproduce the issue, identify the root cause, resolve what you can independently, and engage the development team with a clear, well-documented case when escalation is required. The goal isn’t just to close tickets — it’s to ensure each issue is solved once and feeds back into a more reliable product.

• Investigate and resolve customer-reported issues across the platform: frontend, backend, APIs, marketplace integrations, and data pipelines.
• Reproduce reported problems in a controlled environment and identify root causes through application logs, database queries, and Browser DevTools.
• Triage and prioritize incoming tickets based on customer impact, business value, and urgency.
• Act as the bridge to engineering: when escalation is required, hand off reproducible cases with clear context, business impact, and suggested next steps to minimise developer interrupt overhead.
• Collaborate with product, QA, and engineering to drive permanent fixes and reduce recurring issues.
• Maintain and improve internal runbooks, support playbooks, and customer-facing help-centre content.
• Write simple scripts and SQL queries to investigate data issues and automate repetitive support tasks.
• Spot patterns in support data and surface product improvement opportunities to the wider team.

Qualifications

• Bachelor’s Degree in Computer Science, Engineering, or a related field (or equivalent experience).
• 3 - 6 years of experience in a technical support, solutions engineering, or similar customer-facing technical role.
• Experience in NodeJs, Typescript, React, PostgreSQL, MongoDB.
• Strong analytical and problem-solving skills with a natural instinct for root-cause investigation.
• Proficient in SQL and comfortable reading AWS Cloudwatch logs to diagnose issues.
• Comfortable working with REST APIs (Postman/cURL) and Browser DevTools (Network and Console tabs).
• Excellent written and verbal communication to explain technical issues clearly to non-technical customers and to engineers.
• Ability to triage, prioritise, and stay calm under pressure across multiple concurrent tickets.
• Ability to leverage AI coding assistants to boost overall productivity.

Nice to Have

• Experience supporting B2B SaaS, analytics, or other data-heavy products.
• Familiarity with e-commerce or marketplace platforms (e.g., Amazon, Shopify, WooCommerce) and concepts such as orders, products, and categories.
• Power user of AI tools like Claude, Cursor, or similar to accelerate investigation and documentation.

• Build our support function from the ground up: you won’t inherit a playbook, you’ll write it. Define the tooling, processes, SLAs, and standards that will guide the team as we scale.
• A clear path to own and grow the department. Start as the technical anchor for support, and grow into the leader who shapes hiring, structure, and strategy as the team expands with you.
• Create impact role at the intersection of product, customers, and engineering. Your work directly shapes product quality and the customer experience.
• Work with a modern tech stack and cloud-native architecture across a global, fast-moving team.
• Grow technically and professionally, own the customer experience end-to-end and have visible influence on the product roadmap.

PRIMARY RESPONSIBILITES

• To establish, lead, and manage the APAC HR Shared Services Centre, ensuring efficient, standardized, and high-quality HR service delivery across countries. The role is accountable for operational excellence, service governance, and continuous improvement of HR processes post-implementation.
• The Head of HR SSC acts as the operational owner, ensuring services are delivered in line with defined SLAs, compliance requirements, and business expectations.

Scope of Services

• Employee Lifecycle (Hire-to-Retire)
• Payroll & Benefits Administration
• HRIS & Data Management (e.g. Workday/ Local Payroll System)
• HR Helpdesk / Ticketing (ServiceNow / AskHR Bot/ SSC Portal)
• HR Reporting & Compliance
• SOP, Documentation & Process Governance

SPECIFIC RESPONSIBILITES

• Establish and Lead the Team: Build and lead the HR Shared Services team, including hiring new members and developing a culture of collaboration, accountability, and continuous improvement.
• Improve Operational Efficiency: Design and implement centralized processes to achieve operational efficiency while providing high-quality HR services.
• Service Delivery: Develop and execute a service delivery framework to ensure exceptional responsiveness and alignment with the organization’s strategic priorities.
• Employee Experience: Oversee the smooth execution of employee life-cycle events such as onboarding, benefits administration, leave management, and offboarding programs.
• Data Integrity and Reporting: Ensure the accuracy of employee data within HR systems and generate regular reports to track key performance indicators (KPIs).
• Continuous Improvement: Identify gaps, refine processes, and implement innovative solutions to enhance the overall effectiveness of the shared services model.
• Compliance: Ensure adherence to local labour laws and HR policies across all regions served by the shared services team.
• Stakeholder Management: Partner with HR Business Partners, Centres of Excellence, and senior leadership to align shared services priorities with broader organizational goals.
• Training and Development: Mentor and coach team members to foster growth and ensure high engagement within the team.
• Other duties as assigned, dependent on organizational needs and employee skills

Rentokil Initial is one of the largest business services company with more than 68,500 colleagues worldwide and operates in over 90 countries. The company relies on the commitment, ability and teamwork amongst colleagues to deliver the services and delight customers. We are the market leader in both pest control and hygiene solution industries for more than 50 years in Malaysia. As our presence in 11 major cities nationwide expands, we invite suitably qualified and highly dynamic colleagues to passionately grow with us.

We are looking for a motivated, dynamic Intern to support our Customer Relations Executive to join our team.

To help to achieve this, we will provide you with a competitive allowance & bright career opportunities. You will also be given full product training, with hands on assistance from Customer Care Team.

In this role you will be responsible for:

• Uncover customer needs and interact with our products and services through various initiatives including CVC, CSAT, or CES surveys via Outbound Calls, Email & Texting across customer touchpoint
• Deep understanding on customer insights by identify the pain points and opportunities through the surveys
• Handling customer contact activities includes sales, customer feedback with Customer Relationship Management System
• Demonstrate effective verbal communication skills when interacting at all level, be it among peers & managers or with customers
• Working in a team to achieve the required Key Performance Index (KPI) & SLA (Service Level Agreement)

Duration: Depending on your university's requirement

The ideal candidate will possess:

• Currently pursuing tertiary education/Final semester (Bachelor's Degree or Diploma in Business Administration, Management, Marketing, Customer Service Management, Office Management course)
• Has own transport to travel to work on daily basis

• Monthly allowance
• Opportunity to be absorbed as permanent employee (based on your work performance)

Location of this branch:

Rentokil Initial (M) Sdn Bhd,

Unit 8-1, Level 8, Tower 8, UOA Business Park, No. 1, Jalan Pengaturcara U1/51A, Seksyen U1, 40150 Shah Alam, Selangor Darul Ehsan.