Total 1,215 Manager level Customer Service job vacancies

Responsibilities

• In charge of managing daily production, capacity planning and machine optimization.
• In charge of leading and motivating the production team to meet schedules for the various operations supporting customer requirements.
• Responsible for maintaining a safe, organized and clean work environment by setting and driving 6S standard.
• Responsible for respective consumable spending, delivery metrics, capacity planning, risk assessment, Total Productive Maintenance (TPM), and Overall Equipment Efficiency (OEE).
• Involve in supporting and participating in Lean/Kaizen initiatives.
• Conduct routine cell and tool box meetings with effectively.
• Responsible for maintaining a motivated and disciplined workforce and promote a positive working environment to improve employee morale.
• Coordinate with cross functional teams in resolution of any issue that may impact production/quality.
• Responsible in identifying opportunities for production efficiency improvement and reduction in waste.
• Taking charge of managing proper and accurate updating of ERP system (Syteline).
• Perform related duties as assigned.

Requirements

• Min Diploma in Engineering or relevant
• Min 7 years of production or operations experience in a manufacturing environment with 3 years of experience in a supervisory
• Experience in CNC machining and metal fabrication processes.

To submit your application, please apply online apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

About the Role

DCS Card Centre is seeking a driven and commercially minded Product Manager to support the management and growth of our cobranded and affluent credit card portfolio.

This role will assist in product development, campaign execution, and portfolio performance monitoring to drive acquisition, activation, and card usage. The ideal candidate is analytical, hands-on, and able to work effectively with cross-functional stakeholders in a fast-paced payments environment.

Key Responsibilities

Product & Portfolio Management

• Support the development and enhancement of cobranded and affluent card products
• Assist in defining product features, benefits, pricing, and positioning
• Monitor portfolio performance metrics including card base growth, billings, activation rates, and customer engagement
• Prepare performance reports and insights for management review

Cobranded Partnerships

• Support relationship management with cobranded partners
• Coordinate joint campaigns and promotional activities with partners
• Track partner performance against agreed targets
• Assist in evaluating new partnership opportunities

Product Launch & Execution

• Coordinate cross-functional teams (Marketing, Sales, Operations, Risk, Compliance, Technology) for product launches and enhancements
• Ensure smooth implementation of product changes and campaign rollouts
• Support preparation of product materials, FAQs, and internal training decks

Acquisition & Usage Growth

• Work closely with Marketing and Sales teams to execute acquisition campaigns
• Track campaign results and provide recommendations for optimization
• Support initiatives to improve customer activation and ongoing usage

Market Monitoring

• Conduct competitor benchmarking and market research
• Provide insights on industry trends and recommend product improvements

Requirements

• Bachelor’s Degree in Business, Marketing, Finance, or related discipline
• 3-5 years of product management experience. 1–2 years of experience in credit cards, consumer banking, payments, fintech, or related financial services would be preferable but not necessary
• Exposure to product management, campaign management, or portfolio analysis
• Strong analytical skills with ability to interpret data and performance metrics
• Good stakeholder management and communication skills

Job Description:

• Oversees daily manufacturing, production, and service activities to ensure compliance with API specification and safety standards.
• Manage staff, optimize processes, handle logistics, and control budgets to meet customer requirements and improve efficiency.
• Monitor daily operations, manage inventory, and optimize workflows to reduce costs.
• Ensure strict adherence to safety regulations and lead emergency responses.
• Supervise, train, and develop technical teams and staff.
• Liaise with clients and vendors to fulfill requirements and manage supply chain.

Requirements:

• Min Degree in Mechanical/ Manufacturing/ Industrial/ Precision Engineering, or equivalent.
• Minimum 5 years of experience in Oil and Gas Machining
• Knowledge of API standards and manufacturing processes

To submit your application, please apply online apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd.
EA License No: 17C8900

Our client is a premier English literacy education provider that helps children develop reading, writing, and comprehension skills through a structured, phonics-based learning system. You will be part of an established international education organisation with a proven methodology and supportive teaching environment.

Key Responsibilities:

• Lead centre teams to ensure smooth day-to-day operations and adherence to SOPs.
• Plan staff rosters and ensure adequate manpower coverage for all operating hours.
• Train, coach, and develop centre staff to maintain service excellence.
• Work closely with customer service and enrolment teams to achieve business targets.
• Collaborate with teaching and business planning teams on deployment and scheduling.
• Monitor centre performance, including enrolments, retention, and audit results.

Requirements:

• Diploma or higher in Business Administration, Sales, or Marketing.
• Min 2 years of experience in operations, preferably in education, retail, or hospitality.
• Strong leadership, communication, and people management skills.

Working Hours: 3 weekdays (1-9pm) + 2 weekend (9am-6pm)

Salary: Up to $4,000

Location: Island wide centre locations available

To apply, kindly click APPLY NOW to submit your latest CV.

We regret that only shortlisted candidates will be notified.

Chan Zi Hui

EA Registration No.: R1220899

EA License No.: 25C2695

Job Description:

• Responsible for managing key customer accounts and identifying new business opportunities,
• In charge of expanding the market share while developing and executing sales strategies
• In charge of forecasting sales and establishing revenue targets set by company
• Responsible for preparing and negotiating proposals, quotations, and agreements with customer
• Ensure timely delivery of services to and payment from customers
• Responsible for coordinating with different department to ensure support to customers

Job Requirement:

• Minimum Degree in Mechanical/Manufacturing/Aeronautical Engineering or equivalent.
• Minimum 3 years of working experience in sales in the aerospace or aviation industry
• Oversea Travelling required

To submit your application, please apply online to apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

The Executive Support Manager provides high‑level executive support to senior management, ensuring the efficient coordination of executive schedules, communications, travel, and confidential matters. The role requires strong organisational skills, discretion, and the ability to work closely with internal and external stakeholders to support business operations and leadership effectiveness.

Key Responsibilities

• Manage complex executive calendars, appointments, and schedules, ensuring alignment with business priorities
• Coordinate meetings, prepare agendas, briefing materials, and follow‑up action items
• Handle confidential and sensitive information with the highest level of professionalism and discretion
• Act as a key point of coordination between senior management and internal departments, partners, and external stakeholders
• Support communication flow and follow‑ups on executive decisions and instructions
• Assist with coordination across regional offices or group entities when required
• Oversee executive travel planning, including itineraries, accommodation, and logistical arrangements
• Support executive travel risk arrangements by coordinating with relevant internal teams or external service providers
• Ensure all travel arrangements comply with company policies and local regulations
• Undertake special projects and ad‑hoc assignments as delegated by senior management
• Provide flexible support in response to evolving business and leadership needs

Requirements

• Minimum 5–8 years of experience in executive support, or management support roles
• Prior experience supporting C‑suite or senior leadership is strongly preferred
• Strong organisational, communication, and stakeholder management skills
• High level of discretion, integrity, and professionalism
• Ability to work independently in a fast‑paced,confidential environment
• Proficient in Microsoft Office and common business productivity tools

Drive high-impact transformation across customer operations in this Project Manager (6-month contract) role. This role sits at the intersection of process, data, and technology – owning end-to-end service excellence initiatives that directly improve customer experience, operational efficiency, and cost outcomes across a leading global bank.

Key Responsibilities

• Lead end-to-end delivery of service excellence and transformation projects across multiple workstreams
• Identify operational pain points and redesign processes/systems to improve efficiency, reduce defects, and optimise turnaround times
• Translate customer insights (NPS, CSAT, complaints data) into measurable service and experience improvements
• Build performance dashboards and track benefits realisation (cost, capacity, SLA, quality) for senior stakeholders
• Drive stakeholder alignment across Operations, Product, Tech, and Risk to ensure successful implementation and adoption

Critical Requirements

• 3-5 years of experience in service improvement, transformation, or operations project management within FSI
• Proven track record in delivering process optimisation initiatives (Lean/Six Sigma exposure preferred)
• Strong data-driven mindset with the ability to derive insights and influence decisions
• Excellent stakeholder management skills with experience working in cross-functional, matrix environments

If you fit the requirements and it is the right role for you, apply now.

Only one slot remaining – Once the right person is shortlisted, the position will be closed.

Job Description:

• In charge of identifying, deploying and driving the successful completion of targeted projects and initiatives that deliver operational and financial results, as well as improved customer satisfaction.
• Taking charge as a Business Partner to the Site to drive step-change improvements in business performance by analysing company processes and procedures and developing process enhancement strategies.
• Establish and implement an effective framework and structure across the organization to enable continuous business improvement.
• Collaborate with stakeholders to enhance productivity.
• Lead Continuous Improvement (CI) projects within the business, including training, coaching, guiding, and delivering outcomes.
• Stay up to date with developments in management practices and process optimization

Requirements:

• Min Degree in business or technical/mechanical engineering/operational discipline or relevant
• Minimum 3 years of working experience in delivering step change in business performance
• Experience in business improvement tools & techniques, with associated certification (e.g. Lean, Theory Of Constraints), coupled with demonstrable knowledge and experience in real world applications
• Six sigma certification a plus

To submit your application, please apply online apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd.
EA License No: 17C8900

Responsibilities:

• Lead the procurement organization for Singapore and Malaysia operations, providing coaching, direction, and escalation support to ensure effective execution and team development.
• Drive procurement KPI performance, including on-time delivery (OTD), delinquency, push/pull/cancel actions, late release, and purchase price variance (PPV), aligned with business objectives.
• Develop and execute sourcing strategies that deliver competitive advantage, including supplier selection, development, consolidation, and implementation of strategic supplier initiatives.
• Lead Global Purchase Family or Regional Commodity sourcing activities, with full accountability for sourcing decisions, material deflation targets, and alignment with global and regional strategies.
• Build and maintain strong supplier relationships to ensure performance expectations are met across cost, quality, delivery, and risk; lead corrective action and supplier improvement initiatives as required.
• Lead commercial negotiations with suppliers to achieve quality, fulfillment, productivity, and cost objectives while managing contractual and commercial risk.
• Oversee procurement of materials, equipment, services, and supplies necessary to support manufacturing and operational requirements, ensuring compliance with internal policies and standards.
• Analyze market conditions, cost drivers, supplier capabilities, and pricing trends to inform sourcing decisions and negotiation strategies.
• Collaborate with Engineering, Quality, Planning, and Operations to support supplier qualification, NPI activities, and continuous improvement initiatives.
• Prepare and review bid packages, and coach procurement team members on sourcing strategies, negotiations, and supplier engagement as needed.
• Support cross-functional and business initiatives as assigned, including special projects aligned with supply chain and operational excellence goals.
• Other related duties and projects as assigned.

Requirement

• Bachelor’s degree in Business, Supply Chain, Engineering, or related field.
• Min 5 years of procurement /supply chain experience in engineer-to-order manufacturing, OEM or aerospace environment
• Experience managing ~USD100M in direct spend with a proven track record of ~5% cost savings.
• Managed 50–100 suppliers across multiple countries

To submit your application, please apply online to apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

Job Description:

• Oversees daily manufacturing, production, and service activities to ensure compliance with API specification and safety standards.
• Manage staff, optimize processes, handle logistics, and control budgets to meet customer requirements and improve efficiency.
• Monitor daily operations, manage inventory, and optimize workflows to reduce costs.
• Ensure strict adherence to safety regulations and lead emergency responses.
• Supervise, train, and develop technical teams and staff.
• Liaise with clients and vendors to fulfill requirements and manage supply chain.

Requirements:

• Min Degree in Mechanical/ Manufacturing/ Industrial/ Precision Engineering, or equivalent.
• Minimum 5 years of experience in Oil and Gas Machining
• Knowledge of API standards and manufacturing processes

To submit your application, please apply online apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd.
EA License No: 17C8900

The upcoming Eastern General Hospital (EGH) aims to provide excellent healthcare and promote healing centred around each person. When operational, EGH will provide a comprehensive range of inpatient and outpatient clinical specialties and healthcare services, covering emergency, acute and secondary care. EGH's vision is to be a hospital for the community and a great workplace for staff. It seeks to do so by harnessing innovative technologies inpatient care, journeying closely with patients and the community to lead healthier and more fulfilling lives, and being an employer of choice that empowers staff in their careers.

We are seeking a dynamic and proactive individual to join our team in Perioperative Services. You will support the planning and development of surgical and procedural scheduling systems to ensure efficient resource utilisation and optimal patient care pathways. Key responsibilities include developing workflows, standard operating procedures, and communication protocols, as well as supporting digital-first initiatives for scheduling and patient communications. You will also support daily operations, provide secretariat support for meetings, and coordinate cross-functional initiatives to enhance service delivery.

The role encompasses strategic planning responsibilities,including supporting the development of work instructions and resource and manpower planning. You will play a pivotal role in staff development by training new frontline staff. Over time, you will progress to leading, developing and inspiring them in their careers. A key aspect of this position involves fostering a patient-centric culture that drives the department towards delivering exceptional care and experience for our patients. The role also includes supporting the hospital's Operational Readiness, Activation and Transition (ORAT) efforts and collaborate across departments to build a seamless healthcare delivery system from the ground up.

Requirements:

• Bachelor’s degree in any discipline with at least 2 years of related experience
• Healthcare and staff management experience will be an advantage
• Knowledge and skill in design thinking, change management, project management, technology adoption and process methodologies will be preferred
• Possess excellent communication and interpersonal skills with the ability to engage various stakeholders in a fluid environment and a growing organisation with multi-generational staff
• Teamplayer, highly motivated and action-oriented with excellent planning, analytical and critical thinking skills
• Ability to work independently and under pressure, adapt to change and manage challenges in a fast-paced healthcare environment

About the Role
We are seeking a Podiatry Manager to be based at our headquarters, supporting clinic operations, training, and clinical standards across our practice. This is a non-clinical role with no patient-facing responsibilities.

Key Responsibilities

• Oversee and coordinate operations across multiple clinics from HQ
• Develop and implement structured training programmes for podiatrists
• Standardise clinical protocols, workflows, and service quality
• Monitor team performance and ensure consistency in clinical standards
• Support onboarding, mentoring, and continuous development of podiatrists
• Work closely with management on operational improvements and growth initiatives

Requirements

• Qualified podiatrist with prior clinical experience
• (Optional) Managerial experience in a podiatry clinic/practice
• Strong understanding of podiatry clinical workflows and standards
• Proven experience in team leadership, training, or operations
• Highly organised with the ability to design and implement training structures
• Strong communication and stakeholder management skills

Job Summary

The purpose of the role is to

• To support the delivery of the branch’s business objectives in line with regulatory and bank requirements and deepening existing customer relationships to the specified service standards for the Priority Clients segment

Implementation and oversight of the below individual responsibilities:

• To comply with the processes on cash handling and branch operations as per Branch Operations Manual

• Assist the Branch Operation & Client Experience Manager (BOCEM) on the day to day running of branch operations

• To resolve client complaints/feedback/issues and manage clients service expectations

• Support the branch in achieving its business objectives within regulations and guideline of external regulatory bodies and the bank

• Activate, educate & direct clients to utilise digital/self- service terminal (SST) channels

• Generate new sales opportunities through referral (excluding insurance and investment)

• To be proactive in improving workflows / internal processes in branch

• Actively participate in the prevention of money laundering and fraud by strict adherence and close diligence to the Bank's policies and procedures and overall control culture in the teams

Key Responsibilities

Branch Operations

• Approval of transactions within delegated authority

• Check and ensure all Client’s instructions are processed accurately and timely.

• Review of Daily/Monthly Reports and report of unusual entries which may require further investigations / Escalations

• Reporting of any other Ad hoc information required from time to time

Management of Service Delivery

• Ensure clients are being served within stipulated standard

• Assist clients in queries; handling feedbacks, complaints which includes queries and liaising with other functions/department

Referrals

• Generate new sales opportunities by proactively referring client with banking needs to respective Sales Staff for cross-selling & upselling, (except insurance and investment)

• To activate, educate & direct clients to utilise digital/self-service terminal (SST) channels

Compliance / Operational Risk

• To comply with all applicable money laundering prevention procedures and in particular, report & escalate any suspicious activity.

• Ensure compliance with all regulations and controls as set by the Bank and external regulatory authorities, including controls relating to Guidelines on Fair Dealing and Treating Clients Fairly outcomes

Regulatory and Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.

• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.

• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key Stakeholders

• Client Network

• Branch Manager

• Branch Staff

• Branch Central Team

Our Ideal Candidate

• Diploma or Degree holder

• Good verbal and written communication skills

• 2+ years of relationship service management experience in retail banking

Role Specific Technical Competencies

• Cash Handling

• Customer service

• Written and verbal communication

• Attention to details

• Microsoft office skills- Outlook, Excel, Word

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do

• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well

• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.

• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.

• Flexible working options based around home and office locations, with flexible working patterns.

• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits

• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.

• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

Job role and responsibilities

Management:

1. Team management building and training,work assignment and workflow monitoring. Complete client accounting & taxoutsource work for multiple clients on time and with quality.

2- Manage all aspects of the accounting and tax Service, from quotation negotiation to report issue. Tax computation ande-filing.

3. Review the work results of the team

Advisory:

1. Provide accounting and tax advisory services to clients , Tax planning and applications for tax incentives and exemptions.Tax compliance advisory services

2. Transfer Pricing advisor to clients and help for the documentation preparing.

Others:

1. Statistical work and departmental reporting

2. Other related work arranged by theGeneral Director

Requiment

1.With degree in Accounting (ACCA member or CA is an advantage)

2. At least 5 years of working experience in the related field,

3. At least 3 years in manage experiences in the related position. preferably as managerial positionin accounting firms

4. Proficient in MS office and accountingsoftware( Quick Book, Myob,etc)

5. Excellent communication skills; able to multitask and meet deadlines

• Position : Learning Centre Officer/Manager

• Location : Lentor / Tampines

• Working hours : 5 Days 9am - 6pm (Fixed Off Wednesday & Thursday)

• Salary (commensurate with experience) : Up to SGD4000 + Performance Bonus + 7 Days Leave

• Duration : Permanent

• Industry : Education / Training & Development
  

Main Responsibilities:

• Support customer acquisition by onboarding new parents

• Promote and recommend suitable coding programmes

• Drive customer engagement through special programmes, competitions, and community events

• Build and maintain strong relationships with parents and act as their advocate

• Plan and execute lead generation activities (e.g. parent sharings, trial classes) and ensure class payments are collected

• Coordinate with teaching team on student assessments and follow up with parents for conversion

• Handle general administrative tasks (onboarding emails, data entry, research, data management)

• Maintain accurate and updated customer records in the CRM system

• Track student progress and manage ongoing parent relationships

• Other ad-hoc activities assigned
  

Requirements:

• Strong communication and problem solving skills

• Driven, fast learner, proactive and ability to work in a fast-paced environment
  

Email to: diana@searchpersonnel.com.sg or call me at: 6398 5682 for more information.

Do visit www.facebook.com/search.personnel and https://www.instagram.com/search.personnel for more job listings and career tips!

***We do not charge our candidates nor bind them with any contract.***

Diana Okta Tio

Deputy Consulting Director (APAC)

Reg no.: R2094678

EA No: 13C6684

Thank you for your interest in this position. Our shortlisting period is 3 working days. Only shortlisted candidates will be contacted for further consideration.

If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend that you continue your job search to maximize your opportunities. We wish you all the best and should we have any suitable roles that match your experiences/ qualifications/ preferences, we will reach out to you.