Total 1,839 Senior Executive level Customer Service job vacancies

WhatsApp: +65 90820021 (Kyler)
Email: kylergan.supreme@gmail.com

5 days, 8.45am-6pm, 1 half Sat (9.30am-12pm) once in every 3 months
Salary: $2800- $3200, open to negotiate depends on experience
Location: Jalan Pemimpin, Singapore (Marymount)

Responsibilities:

• Provide support to the sales department
• Coordinate between customers, transporters, warehouses, and internal teams
• Prepare documentation for import, export, transshipment, and delivery order (D/O) release
• Verify all related costs and charges
• Handle customer enquiries on freight rates, shipment tracking, and related matters
• Liaise with overseas agents and customers to ensure smooth shipment processes

Requirements:

• Min 1-2 years of working experience in freight forwarding is required for this position.

The Supreme HR Advisory Pte. Ltd | 14C7279
Gan Kai Le | R23112683

WhatsApp: +65 90820021 (Kyler)
Email: kylergan.supreme@gmail.com

Working days: 5 days, 8:15am – 5:30pm
Salary: $3000 - $4000
Location: Toh Guan (Jurong East)

Responsibilities:

• Manage daily AP Team operations.
• Review accounts payable (AP) payments and monthly statement of account reconciliation.
• Post AP transactions / journal entries including accruals, reclassifications, and bank transactions.
• Reconcile and follow-up on monthly internal division transactions and their settlements.
• Troubleshoot TenderBoard GRN errors and review the report for SAP posting.
• Review & approve all the AP related documents / payment vouchers.
• Review & finalize quarterly GST reports (Form 5 IRAS) for submission and provide MES renewal support.
• Monitor monthly account closing and ensure all the expenses are completely recorded.
• Analyze monthly profit & loss report fluctuation for all divisions.
• Monitor balance sheet items and follow-up with the respective PIC on outstanding items.
• Review manual invoices for related entities to recover expenses under special arrangements.
• Assist with treasury functions including cash flow analysis and renewal of bank guarantees.
• Provide support to team members and operations staff with AP-related issues and advice on accounting codes.
• Support the portfolio of other team members through a buddy system.
• Handle internal and external audits.
• Perform ad-hoc assignments as requested by the Manager / HOD.

Requirements:

• Degree in Accountancy / Business Finance
• Five (5) years of hands-on experience in accounting on Accounts Payable and keeping full set of accounts
• Basic tax (GST) knowledge
• Experience in both shared service and freight forwarding & logistics
• Proficiency in MS Excel, MS Word and SAP accounting system

The Supreme HR Advisory Pte. Ltd | 14C7279
Gan Kai Le | R23112683

Job Description: 

• Review referrals for befriending and buddying services and conduct home visits for clients referred for the service. 

• Update IRMS on status of referral and ensure that there is proper handover of clients who reject or does not meet criteria of the service. 

• Deliver high level of customer service and maintain frequent engagement with seniors and community partners. 

• Support targeted outreach and provide quality befriending or buddying services to socially isolated seniors as guided by the service requirements. 

• Provide information and referral services to seniors or the community in need at the Active Ageing Centre. 

• Support in Active Ageing activities and outings organised for the seniors. 

• Maintain proper records, documentation on the check calls, and information and referral of the engaged seniors. 

• Support and assist the Center Supervisor in compiling data to meet reporting requirements. 

• Work closely with volunteers for befriending and buddying. Ensure that volunteers meet service requirements and there are no service lapses. 

• Any other responsibilities and duties the Center Supervisor/Senior Management assign. 

Job Requirements and Qualifications: 

• Bachelor’s degree or diploma from an accredited University or Polytechnic. 

• Preferably with at least one year of working experience in an eldercare setting or befriending and buddying services [or volunteering services]. 

• Good communication and interpersonal skills. 

• Proficient in Microsoft (Word, Excel, and PowerPoint) and administrative skills. 

• Adaptable, responsive to change, and resilient when encountering setbacks. 

• Be able to work in the evening and on weekends when necessary/required. 
  

  Please send your resume in MS WORD apply via APPLY NOW indicating your current and expected salary.

  We regret that only shortlisted candidates will be notified.
  

  Subscribe to our Telegram channel for latest job vacancies: pcfsparklecare
  

  Note: In compliance with Personal Data Protection guidelines, we do not require indication of your NRIC or Foreign Identification numbers in your CV/Job Application Form. Your CV and/or Job Application will be retained for a period of 1 year, and we will respectfully destroy these documents thereafter (in the event your job application is unsuccessful).
  

  “This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

  e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

  By applying for this role, you consent to PCF Sparkle Care’s PDPA and e2i’s PDPA.”

Customer Service Officer/Executive (Export) /Mon-Fri, 9am -6.30pm; Alt Sat, 9am -1pm

• Attend calls and provide flight details to customer upon receiving booking within the SLA.
• Check on Export Documents accordance to compliance and Airfreight rates apply is correctly.
• Apply export permit and other export custom documents processed on timely manner
• Monitor onboard status and informed customer on any abnormality.
• Liaise with departments to address the concern (Ops , Warehouse , Traffic , planning team)
• Update on new changes / requirement by airlines or governmental requirement
• Ensure monthly customer report is submitted.
• Experience in using CargoWise ERP system

Interested applicants, send in your updated resume by clicking “Apply Now”.

Lin Weikang
EA Personnel No: R21102570
EA License No: 23C1894

Responsibilities:

• Conduct administrative and operational tasks.
• Work towards company target as a team and maximise student retention.
• Delivery professional and high-quality service experience.
• Identify customers’ needs and maintaining a continuous high level of customer service delivery and satisfaction.
• Ensure proper check-in management is practiced at the centre.
• Assist with crowd management during peak period.
• Work closely with the Sales enrolment team and provide regular feedbacks and insights to achieve greater customer intimacy.
• Proactively attend to customers’ feedback and challenges in a professional manner.
• Key member of the customer support function in establishing continuous improvement of processes to promote customer satisfaction.
• Drive efforts to improve operational processes and systems.
• Perform any other duties and responsibilities as and when assigned by Management.

Requirements:

• Required to work on both weekend
• Must also be able to liaise & effectively communicate with Mandarin speaking students / parents
• At least 2 to 3 years of working experience in operations and customer service
• Excellent command of spoken and written English
• Good communication and interpersonal skills
• Highly motivated and positive-minded
• Able to work in a fast-paced environment
• Prior experience in the private education industry would be an added advantage

Job Description:

• Plan and run physiotherapy services in the Senior Care Centre [in coordination with the Centre Manager and Occupational Therapist].
• Conduct assessments for SCC clients during admission and periodic reviews.
• Institute an appropriate and effective client therapy treatment.
• Participate in multidisciplinary case discussions with the SCC care team.
• Contribute to formulation and follow-up of clients’ Individual Care Plan [ICP] to ensure holistic health and care coverage.
• Plan and conduct group therapy programme and activities for day care clients.
• Review and revise programme schedule when necessary to enhance quality of therapy program.
• Take charge of proper documentation of therapy records.
• Understand dementia issues and know how to manage clients who display behavioural problems [associated with onset of dementia].
• Interact to foster close and warm relationships with clients’ families and caregivers; and to exhibit with sincerity the care and respect of clients.
• Take charge of other duties which the Centre Manager may assign from time to time.

Job Requirements and Qualifications:

• Bachelor degree or Diploma in Physiotherapy
• Qualified and registered with AHPC [Allied Health Professions Council].
• Minimum 3 years of working experience in a hospital or eldercare institution; preference is for a candidate with working experience in a community setting.
• Good communication and interpersonal skills.
• Possess a passionate disposition to interact with frail seniors.

Please send your resume in MS WORD apply via APPLY NOW indicating your current and expected salary.

We regret that only shortlisted candidates will be notified.

Subscribe to our Telegram channel for latest job vacancies: pcfsparklecare

Note: In compliance with Personal Data Protection guidelines, we do not require indication of your NRIC or Foreign Identification numbers in your CV/Job Application Form. Your CV and/or Job Application will be retained for a period of 1 year, and we will respectfully destroy these documents thereafter (in the event your job application is unsuccessful).

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

By applying for this role, you consent to PCF Sparkle Care’s PDPA and e2i’s PDPA.”

• Location: Penjuru (Company bus to/from JE MRT)
• Salary: $2800 - $3100
• Working days: Monday – Friday
• Working hours: 8:30am – 5:00pm

Responsibilities

• Import, Export & Transfer coordination
• Inventory Management with proper records and transactions
• Maintain good relationship with Customer & Colleagues
• Up Keep Department KPI and take on additional task when assign
• Coordination with Warehouse Team for daily Operations
• Support other Functions within department and Peers when needed
• Ad hoc tasks assigned by Superior

Job Requirements:

• Min N / O Level. Diploma/Degree in Supply Chain Management
• Knowledge of Import & Export, Inventory management & WMS applications is an advantage
• Proficient in Microsoft Office

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

Job Description:

• In charge of supporting the team through accurate business reporting, data governance, and cross‑functional project execution.
• Responsible for regular operational reporting, ensuring data accuracy in the ERP system
• In charge of providing insightful analysis to management that supports decision‑making, sales support operations, and ROAIC improvement.
• In charge of preparing, analysing, and presenting monthly/ weekly operational reports.
• Responsible in ensuring proper, accurate, and timely data update in the ERP system
• In charge of identifying data discrepancies and drive corrective actions with relevant stakeholders
• Present reports, analysis, and insights to management during face‑to‑face meetings
• Establish and maintain a data management framework which consist of Data ownership and accountability, standard definitions and reporting logic as well as regular data validation and controls
• Lead multiple cross‑functional programs and projects across departments
• Ensure projects are delivered on time, within scope, and aligned with business objectives
• Project planning and coordination, providing regular progress tracking
• Structured project update reporting to project sponsors and management

Job Requirement:

• Minimum Degree in Business or related field
• Minimum 3 years of working experience in business operation in engineering industry
• Experience in ERP
• Proficiency in Excel and data analysis tools

To submit your application, please apply online to apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

Total package: Basic up to $3400 + Variable Bonus 

Working Hours: Mon - Fri, 815am - 515pm

Office Location: Pioneer

Benefit:

• Variable Bonus 

• Flexi Wellness 

• Comprehensive Medical Coverage

Key Responsibilities:

• Maintain, overhaul, and service compressed air system equipment, including compressors, dryers and components.

• Troubleshoot and repair faults in compressed air systems.

• Perform start-up, testing, and commissioning of equipment.

• Manage client accounts by monitoring compressor usage and providing recommendations.

• Prepare quotations and handle new or renewal service contracts.

Key Requirements:

• Min. Nitec in Mechanical Servicing, Mechanical Engineering, Electrical Engineering, or related disciplines.

• At least 1 year of relevant experience in servicing or maintenance

• Class 3 driving license

Air Import Customer Service Executive

• Working Location:  Alps Ave (Changi)
• Working hours:  Mon-Fri 9am-5.30pm | Alt Sat 9am-1pm
• Basic Salary:  $2500-$3500

Job Summary:

The Airfreight Customer Service Executive (Import) in Freight Forwarding is responsible for managing end-to-end airfreight shipments on behalf of customers, ensuring timely, accurate, and high-quality service delivery. This role requires strong knowledge of airfreight forwarding operations, shipment documentation, customs regulations, and coordination with carriers, ground handling agents, and internal teams.

Responsibilities:

• Manage end-to-end airfreight forwarding shipments, including booking, documentation, coordination with airlines and ground handlers, customs clearance (for imports), export documentation, billing, and shipment closure.
• Act as the primary point of contact for customers regarding import and export shipments, providing timely updates, handling inquiries, and resolving operational issues.
• Coordinate with airlines, ground handling agents, trucking partners, and customs authorities to ensure smooth shipment execution and compliance with regulations.
• Monitor and ensure compliance with service level agreements (SLAs), key performance indicators (KPIs), and internal operational procedures.
• Take ownership of complex or high-value shipments, proactively resolving delays, documentation discrepancies, or customs queries.
• Identify operational bottlenecks and recommend process improvements to enhance efficiency, accuracy, and customer satisfaction.
• Maintain accurate shipment records, reports, and regulatory documentation for internal, customer, and regulatory purposes.
• Support and guide junior customer service staff in airfreight forwarding procedures, shipment documentation, and best practices.
• Escalate unresolved customer or operational issues to management, ensuring appropriate follow-up.

Requirements:

• Solid knowledge of airfreight import processes, documentation, and customs requirements.
• Experience manage multiple airfreight import shipments simultaneously
• Previous hands-on experience in using Cargowise system is preferred.

Cheong Yeat Long | R25145358

The Supreme HR Advisory Pte Ltd | EA 14C7279

Responsibilities:

• Carry out routine maintenance and troubleshooting of chiller systems to ensure reliable operation and optimal efficiency.
• Deliver professional customer support by responding promptly to client queries and issues related to chiller operations and maintenance.
• Diagnose and rectify mechanical, electrical, and control system faults with effective corrective actions.
• Advise and educate clients on proper operating and maintenance practices to extend equipment lifespan.
• Prepare clear and detailed service reports, including work performed, findings, and improvement recommendations.
• Perform commissioning for new chiller installations, ensuring systems are correctly installed and operate according to specifications.
• Coordinate with clients, agents, and contractors to verify system performance and compliance with technical requirements.
• Build strong working relationships with contractors to promote teamwork and effective problem-solving.
• Share technical knowledge with contractors to enhance processes and overall service quality.
• Comply strictly with workplace safety regulations and procedures during all service activities.
• Conduct safety briefings to ensure all parties are aware of and adhere to safety responsibilities.
• Operate in various site environments, including outdoor and plant room settings.
• Perform field-based duties with regular travel to customer locations.
• Provide standby support and respond to chiller breakdowns when assigned.

Qualifications:

• Diploma or higher qualification in Engineering, preferably in Electrical or Mechanical disciplines.
• 3–5 years of hands-on experience in chiller maintenance, commissioning, or related HVAC roles.
• Certified in Building Construction Supervisors Safety Courses or equivalent safety training.
• Strong technical expertise in chiller systems, HVAC fundamentals, and electrical control systems.
• Demonstrated problem-solving ability with strong attention to detail.
• Effective communication and interpersonal skills to work well with clients and internal teams.
• Capable of working independently while managing time and priorities efficiently.
• Consistently meet maintenance schedules and ensure all tasks are completed on time.
• Proven ability to accurately diagnose and repair chiller system faults through systematic assessments.
• Maintain a high level of professionalism and technical competence in all customer engagements.
• Communicate clearly and promptly with customers on service progress, timelines, and updates.
• Provide clear explanations of work performed and practical recommendations for future maintenance.

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

Wecruit Pte Ltd

EA License No: 20C0270

EA Personnel: Nyon Hock Sen (Aden)

EA Personnel Reg No: R24124070

[Job Order ID:1601513]

Responsibilities:

• Prepare accurate and timely quotations to support sales activities and tender submissions.
• Follow up on sales orders to ensure smooth processing and high levels of customer satisfaction.
• Generate reports and maintain accurate, up-to-date databases for operational tracking and management review.
• Build and maintain positive relationships with customers to support retention and service excellence.
• Prepare documents, presentations, and spreadsheets using Microsoft Office to support sales and marketing activities.
• Collaborate with internal teams to achieve shared objectives and meet operational deliverables.
• Manage administrative tasks with a high level of organisation and attention to detail.
• Support sales and inventory processes using SAP, SAGE, or other ERP systems, where applicable.

Requirements:

• At least 3 years of relevant experience in sales support, order management, or business operations.
• Experience in the scientific or medical equipment, devices, or consumables industry is an added advantage.
• Strong communication skills with proficiency in spoken and written English for liaising with English-speaking clients and stakeholders.
• Proficient in Microsoft Office applications, including Word, Excel, and PowerPoint.
• Meticulous, well-organised, and detail-oriented with strong administrative capabilities.
• Positive, proactive attitude with a willingness to learn and grow.
• Familiarity with SAP or other ERP systems is an added advantage.
• Team-oriented individual with the ability to collaborate effectively across departments.

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.

Please kindly refer to the Privacy Policy of Good Job Creations for your reference: https://goodjobcreations.com.sg/en/privacy-policy/

EA Personnel Name: Marcus koo JunJie

EA Personnel Registration Number: R26160924

EA License No.: 07C5771

Location : Geylang Bahru
Working Hours : 8am-5pm, 5/6 work days alternate rotation weekly, including weekends (open to work 9.30am-6.30pm)
Salary Range : Basic Up to $3,000 per month + VB + On Duty Incentive

Responsibilities

• Attend to incoming phone calls and respond to basic customer enquiries
• Record customer details and pass information to the Sales Team for follow-up
• Perform accurate data entry and maintain proper records
• Take turns holding the company duty phone; successful conversions will receive incentives
• Provide respectful and professional service in all interactions

Requirements

• Prior customer service or call-handling experience preferred
• Able to handle sensitive conversations with empathy and professionalism
• Comfortable working in the funeral services industry (no physical handling of deceased required)

Email resume to chiewjie@recruitlync.com
Good Luck! Only shortlisted candidates would be notified.
Recruit Lync Pte Ltd 22C1000
Lim Chiew Jie R25157870

We are seeking an experienced Social Care Programme Executive for our upcoming nursing home in Hougang, scheduled to begin operations in early 2026. Initially, you will be required to start at our current branch in Macpherson by the end of 2025.

The Social Care Programme Executive will be responsible to design and execute a social care programme to engage our Nursing Home residents and enrich their lives in an individual or group based setting. You will work with our nursing and allied health team to provide social care and activities for our residents. You will also be in charge of recruiting, training and organizing volunteers in order to support social care programmes for our residents.

Your roles and responsibilities will include but is not limited to:

• Engaging residents in meaningful activities to enrich their lives, stimulate their cognition and improve social interaction between residents and with the community.
• Plan and implement individual and group-based social activities according to residents’ preferences together with our allied health staff to support our residents’ social needs and improve their mental health, such as personal grooming (make up, hair styling), group cooking and gardening activities.
• Provide a supportive and inclusive environment during these activities so as to encourage our residents to participate actively, and maintain their independence and functional abilities.
• Plan and implement outings and other external activities and collaborations for our residents.
• Recruit, train and organize volunteers to support our residents, including: 1) Tracking and accrediting volunteers and maintaining a database of volunteers and other partners. 2) Developing and maintaining partnerships with community partners, corporate organizations and other volunteer groups/ individual volunteers.
• Provide support to allied health staff in any other areas as required in order to meet our residents’ social care needs.
• Any other duties as assigned.

Requirements

• Minimum diploma/ degree in any discipline or equivalent.
• Qualifications in Social Service will be an additional advantage.
• Passionate about interacting with and helping the elderly.
• Strong interpersonal skills to interact with our residents, colleagues and external partners.
• Creative and innovative in designing and planning of activities and programmes.
• Meticulous in maintaining updated records of volunteers.
• Good knowledge of Microsoft Office.

Rainbow Centre is recognised as one of top 300 employers under the Singapore Opportunity Index, as a Career Builder that continuously creates meaningful opportunities for career advancement.

The Advocacy and Community Engagement (“ACE”) team leads the development and coordination of RC’s communications and partnerships to advance our mission. We serve as a channel to amplify our services and programmes, bridge our clients towards stronger acceptance in the community and contribute to progressing the narrative of disability inclusion in Singapore.

The Senior Executive (Stewardship & Partnerships) supports the delivery of Rainbow Centre’s stewardship and partnership work by coordinating donor and partner engagement, ensuring high-quality account servicing, and supporting fundraising and partnership initiatives through disciplined follow-through. The role focuses on engagement, continuity, and accountability, ensuring donors and partners experience timely communication, responsible stewardship, and clear reporting of outcomes and impact aligned with RC’s mission, values, and Good Life Framework.

Critical Work Functions

Donor Stewardship & Relationship Servicing

• Coordinate stewardship touchpoints (acknowledgements, updates, reports, renewals) using CRM data to ensure timely, personalised engagement and follow-through.
• Prepare donor communications and impact reports using approved service data and outcome summaries to ensure accurate, evidence-informed reporting aligned to Good Life outcomes.
• Maintain donor profiles and stewardship actions in CRM, tracking restrictions, preferences, engagement history, and reporting obligations.
• Strengthen donor retention efforts by monitoring renewal cycles, lapsed donors, and engagement gaps, flagging follow-up needs and risks to supervisors.

Partnerships Coordination & Account Management

• Provide end-to-end coordination of partnership activities (e.g. sponsorships, employee engagement, partner-supported initiatives), ensuring clarity of deliverables, timelines, and responsibilities.
• Maintain partnership tracking records (agreements, commitments, renewals, reporting milestones) and coordinate internal inputs to deliver timely partner updates and reports.
• Prepare partnership proposals, decks, and reports, ensuring professionalism, accuracy, and alignment with RC messaging and governance requirements.
• Contribute to partner experience and sustainability by supporting renewal readiness, relationship continuity, and post-engagement reviews with supervisors.

Fundraising Operations & Campaign Support

• Execute fundraising campaigns and partnership-led initiatives (coordination, logistics, documentation, communications follow-up), aligned with approved plans and timelines.
• Maintain accurate fundraising records, supporting income tracking, acknowledgement workflows, reporting schedules, and documentation for reconciliation and audit.
• Provide post-campaign reviews by consolidating performance data (income, engagement, cost drivers where relevant), surfacing operational learnings to strengthen future delivery.
• Coordinate with internal teams to ensure campaign activities and public-facing materials are consistent, accurate, and appropriately approved.

Financial Stewardship, Data & Governance

• Maintain accurate, complete, and timely donor, partnership, and fundraising records in CRM and related systems, ensuring data integrity, traceability, and readiness for reporting and audit.
• Use and upkeep of stewardship and partnership dashboards, ensuring data is current and usable for operational tracking, renewal management, and management review.
• Track fundraising income, partnership contributions, and stewardship deliverables against approved plans, surfacing variances, delays, or data gaps to supervisors for timely follow-up.
• Adhere to PDPA, IPC fundraising requirements, and RC data governance standards, maintaining clear evidence trails for donations, restricted funds, and partnership commitments, and flagging compliance or data integrity risks promptly.
• Contribute to continuous improvement by identifying opportunities to streamline workflows, improve data capture, and strengthen evidence-informed stewardship and partnership practices.

Job Requirements

• Bachelor’s degree in one or more of the following disciplines:Communications, Marketing, Public Relations, Social Sciences, Social Work, Community Development, Public Policy, Business Administration, or a related field.
• At least 2 years of relevant experience in donor stewardship, partnerships, fundraising operations, account management, or stakeholder engagement in social service, non-profit/education, healthcare or public sector.
• Relevant training in donor stewardship, fundraising operations, partnership management, or non-profit governance is an advantage.
• Experience with CRM/donor management systems and basic dashboard reporting is an advantage.
• Familiarity with regulated fundraising environments (e.g. IPC) and PDPA-aware handling of stakeholder data is beneficial.