Total 13,648 Others level Customer Service job vacancies

• Working Days: Monday - Friday, 8.30am to 5.30pm
• Location: Ang Mo Kio Techplace
• Industry: Electronic Manufacturing/ Semiconductor Industry prefer

Job Responsibilities

• Lead, manage and oversee the daily operations of the customer support team to achieve high levels of customer satisfaction and operational efficiency.
• Ensure good customer service through professional and timely handling of customers' enquiries, orders, quotations, service requests, concerns and escalations.
• Proactively communicate orders and shipment status updates, risks advice and recommendations to customers as well as senior management.
• Identify and drive improvements in service processes and workflows to enhance team efficiency, service quality and overall service delivery excellence.
• Coordinate closely with internal departments to ensure timely orders fulfilment and resolution of customer issues.
• Build and maintain strong relationships with customers, internal departments and senior management.
• Maintain accurate and detailed documentation including customer reports and operational records.
• Ensure compliance with company and customer policies, quality standards and regulatory requirements.

Ho Ming Jie (Edmund) Reg No: R1987094

The Supreme HR Advisory Pte Ltd EA No: 14C7279

The SANS Institute

Established in 1989, SANS Institute is the largest information security training organisation in the world. SANS provides intensive, technical training designed to impart the skills and techniques necessary for defending systems and networks against the most dangerous threats - the ones being actively exploited. SANS training is led by world-renowned, expert instructors and the curriculum covers all the most crucial areas of security. Training can be delivered in a classroom at a SANS training event, privately in the workplace or online. SANS training is aligned to GIAC certification.

Main duties and responsibilities:

Customer Service Coordination (70%)

· Responding to inbound enquiries (calls and emails) from SANS students, customers and community members including meticulous record keeping and follow-up to ensure successful and timely closure of all queries and requests.

· Providing assistance to students and customer organisations for payment of course registrations and reviewing event registration reports to help ensure timely payment of student accounts

· Processing student registrations and completing student administration tasks including updating student records, assisting with student account issues and providing invoices and other official documents to customers

· Assist with general administration and ad hoc tasks supporting the sales team

· Liaise with the marketing director for the arrangement of marketing collaterals for regional events such as exhibit, conference, roundtable discussion and Community night talks

· General ad-hoc duties as requested by management

Event Support (30%)

· Provide event support to regional events such as conferences and Community Night talks, as well as attend SANS trade events as required by the respective Directors

· Assisting with the execution of SANS Community Nights in assigned regions, including telephone invitations, confirmations to attendees from target client organizations and follow up with thank you notes post event. These marketing events may include event planning, event set- up, greeting attendees, staffing of the registration desk, distribution of marketing material, liaising with the venue staff and wrap-up activities

· Assisting with the internal events such as team offsites, workshops and other training events

· Be accountable for invoices/payments prior to events

When possible, travel to other regions across APAC when required

Why work for us?

• Work with one of the most reputable companies in the Cyber Security Industry – Be part of a company known for its expertise and reputation in the industry.
• Flexible Work Options – Enjoy the convenience of working from home & office with flexible hours to support work-life balance.
• Comprehensive Health Coverage & Wellbeing Support – Receive quality healthcare coverage plus additional members perks, along with access to an Employee Assistance Program (EAP) for confidential support if needed.
• Financial Security & Protection – Benefit from group life insurance and group income protection, offering peace of mind for you and your family.
• Small Team, Big Impact – Small (but great) team, so your contributions will make a difference!
• Opportunities for International Travel – Depending on your role and projects, travel globally for work and networking experiences.
• Continuous Learning & Growth – The opportunity to receive SANS training for yourself.

• Evaluate and facilitate the admission process for new patients.
• Provide support for anesthesia monitoring and recovery in emergency situations.
• Assist emergency veterinarians with the care and treatment of hospitalized patients, including those in the ICU.
• Oversee critical patients in the ward and ICU.
• Perform radiographic imaging.
• Restrain patients for exams and treatments.
• Prepare and discharge patients for surgeries, including postoperative bandaging and recovery.
• Communicate effectively with clients.
• Participate in inpatient rounds and engage in self-directed learning activities, such as attending continuing education lectures and reviewing relevant literature.

Requirements:

• Degree or Diploma in veterinary technology/nursing relevant qualifications
• Prior experience in a veterinary clinic or hospital setting is preferred.

To submit your application, please apply online apply@rn-care.com or call +(65) 6223 0323 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

Job Description:

• In charge of conducting and certify scheduled and unscheduled maintenance, repair, and testing of aircraft systems and components.
• Responsible for carrying out complex tasks such as engine servicing and component replacement, troubleshooting defects, and maintaining production equipment.
• In charge of performing detailed inspections of aircraft structures, landing gear, engines, and other critical systems.
• In charge of leading and supervising teams of technicians to complete maintenance tasks efficiently.
• Responsible in promoting and upholding a culture of safety among maintenance teams and ensure all activities comply with quality standards.
• Maintain detailed and accurate records of all maintenance activities and certifications.
• Ensure all work is performed in accordance with regulations from the Civil Aviation Authority (CAA) and the Original Equipment Manufacturer (OEM).

Job Requirement:

• Minimum Degree in Mechanical/Manufacturing/Aeronautical Engineering or equivalent.
• Minimum 3 years of working experience in MRO industry
• Knowledge of special processes such as Weldng (TIG/EBW), Thermal Spray, Heat Treatment, Machining will be advantage

To submit your application, please apply online to apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

Responsibilities:

• In charge of preparing and reviewing cost estimates, and budgets.
• Evaluate and recommend subcontractor quotations and claims
• Measure quantities and prepare progress claims, variation orders, and final accounts
• Responsible in assisting in contract negotiation and administration
• In charge of tracking project costs and ensure cost control throughout the project lifecycle
• Liaising with project managers, consultants, and clients on contractual and commercial matters

Requirements:

• Min Diploma in Electrical Engineering/ Building Services/ Quantity Surveying or related field
• Min 3 years of relevant experience in civil infrastructure works
• Familiar with Singapore LTA contracts

To submit your application, please apply online to apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

Responsibilities:

• In charge of providing technical consultation and service to customers to help solve their applications using company products in a variety of industries, selecting and promoting the proper company products/services for their application.
• Responsible in coordinating account strategy and contribute to territory’s strategic plan.
• Responsible in coordinating off-site seminars and trade shows as needed.
• In charge of responding promptly and efficiently to customer requests.
• In charge of delivering growth in market share within assigned sales territory.
• Responsible in securing new customers consistently and efficiently.
• In charge of managing day-to-day activities .
• Successfully implement new product-launch strategies
• Other duties or projects, as assigned

Requirements:

• Min Degree in Engineering / Business or related field
• Min 1 years of relevant experience in doing sales in Equipment/ Machinery Industry
• Possess a valid Class 3 driving license is required

To submit your application, please apply online to apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

Responsibilities:

• Select, use, and maintain service tools correctly to perform assigned tasks efficiently and safely.
• Install electrical components, including switches, sensors, transducers, transmitters, current transformers, alternator components, and control panels.
• Perform engine wiring installation in accordance with engineering drawings and specifications.
• Disassemble and assemble engine components, including oil pumps, water pumps, cylinder heads, and related parts.
• Carry out engine valve lash adjustments to ensure optimal engine performance.
• Assist in and perform mechanical installation works, including radiator assemblies, couplings, engines, alternators, gearboxes, piping systems, and hoses.
• Assist in and perform alignment works for radiator assemblies, engines, and alternator installations.
• Prepare generator sets for load testing activities.
• Conduct safety device testing and load testing, including recording and documenting all required operational parameters and test results.
• Connect and utilize Electronic Technician (ET) diagnostic tools to retrieve engine diagnostic codes, event logs, and operational data.
• Perform troubleshooting and fault diagnosis on engines and generators, identifying root causes and implementing corrective actions.
• Ensure all work is carried out in compliance with safety regulations, quality standards, and company procedures.

Requirements

• Possess an ITE or equivalent.
• Minimum 5 years of relevant hands-on experience.
• Electrical hands-on experience is a must.

To submit your application, please apply online to apply@rn-care.com or call +(65) tel: 6514 9838 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

• Perform process setup and buyoff for both Drive Backend Assembly, ensuring that yield, cycle time, and quality outcomes meet defined targets
• Support product ID label buyoff to ensure compliance with product specifications and standards• Monitor production yield to detect any excursions, conduct process mapping, and implement immediate containment (stop bleeding)
• Establish hypotheses, design experiments to identify root causes, propose corrective actions, and report findings to engineers
• Escalate process and technical issues appropriately per PMP requirements
• Conduct basic data queries and analysis to provide relevant information and insights for engineering teams
• Ensure process sustainability by monitoring KPIVs/KPOVs and managing Fast Triggering systems to maintain stable and controlled operations
• Lead or participate in continuous improvement projects aimed at enhancing production efficiency in a consistent and sustainable manner
• Perform additional tasks and responsibilities as assigned to support team, department, and company Objectives and Key Results (OKRs)

Requirements:

• Diploma in Engineering and related disciplines
• Strong data querying and analytical capabilities
• Proficient in English with strong verbal and written communication skills
• Able to perform effectively under pressure and meet deadlines
• Demonstrates strong resilience, adaptability, and positive work attitude

To submit your application, please apply online to apply@rn-care.com or call +65 6514 9838 for a private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd

EA License No: 17C8900

• Perform process setup and buyoff for both Drive Backend Assembly, ensuring that yield, cycle time, and quality outcomes meet defined targets
• Support product ID label buyoff to ensure compliance with product specifications and standards• Monitor production yield to detect any excursions, conduct process mapping, and implement immediate containment (stop bleeding)
• Establish hypotheses, design experiments to identify root causes, propose corrective actions, and report findings to engineers
• Escalate process and technical issues appropriately per PMP requirements
• Conduct basic data queries and analysis to provide relevant information and insights for engineering teams
• Ensure process sustainability by monitoring KPIVs/KPOVs and managing Fast Triggering systems to maintain stable and controlled operations
• Lead or participate in continuous improvement projects aimed at enhancing production efficiency in a consistent and sustainable manner
• Perform additional tasks and responsibilities as assigned to support team, department, and company Objectives and Key Results (OKRs)

Requirements:

• Diploma in Engineering and related disciplines
• Strong data querying and analytical capabilities
• Proficient in English with strong verbal and written communication skills
• Able to perform effectively under pressure and meet deadlines
• Demonstrates strong resilience, adaptability, and positive work attitude

To submit your application, please apply online to apply@rn-care.com or call +65 6514 9838 for a private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd

EA License No: 17C8900

HiArt is currently seeking a Full-Time Receptionist to join our team!

Key Responsibilities:
- Greeting and assisting walk-in customers
- Managing phone and email inquiries in a timely and professional manner
- Handling course fee collection and end-of-day closing procedures
- Assisting with student enrollment processes
- Providing support for daily center operations
- Undertaking additional administrative tasks as directed by the supervisor

Qualifications & Experience:
- Demonstrated strong interpersonal skills with the ability to engage effectively with individuals at all levels
- Exceptional people management abilities and a strong team player
- Dedication to providing excellent customer service
- Outstanding verbal and written communication skills
- Possesses a polite and pleasant demeanor
- Capability to travel to different locations as required
- Required Language : English and Mandarin
(Good verbal communication skills in Mandarin to correspondence in all feedback and queries of Chinese speaking customer)

Benefits:
- On-the-Job Training
- Annual Leave
- Medical Leave
- Commission
- Growth & Promotion Opportunities

Positions available: 3
Work locations: Bukit Panjang | Seletar Mall | Novena

Working Days and Hours:
- Tuesday to Sunday (5.5 days work week)
- 44 hrs

MUST be able to work on Weekends 9am-6pm.

For quicker replies,kindly forward updated resume to hr@hiart.com.sg

About the Role:

As our Executive for After Sales, you will drive business growth within the security and public safety domains by managing our entire end-to-end sales lifecycle. You will take charge of identifying new opportunities, preparing competitive project quotations, and spearheading comprehensive tender proposals. Building strategic partnerships is a core focus, as you will actively engage with consultants, contractors, and end-clients, while representing the company at major industry exhibitions. Internally, you will oversee sales forecasting and pipeline tracking while collaborating closely with our Project, Service, and Finance teams to guarantee successful project delivery.

Job Responsibilities:

• Identify, develop, and close new business opportunities in the security and public safety domains.

• Prepare and submit tender proposals and service quotations, ensuring competitive and compliant submissions.

• Manage the end-to-end sales cycle, from lead generation to contract finalization and handover.

• Cultivate and strengthen relationships with consultants, contractors, and end clients.

• Oversee sales forecasting, revenue tracking, and pipeline management for management reporting.

• Collaborate closely with internal departments (Project, Service, and Finance) to ensure alignment on project delivery and client requirements.

• Represent the company at trade exhibitions, conferences, and customer meetings to enhance visibility and brand positioning.
  

Job Requirements

• Diploma/Degree in Engineering (Electrical/Electronic/Mechanical), IT, Business Administration, or related fields.

• Minimum 2 years in B2B sales, business development, or account management (after-sales service focus preferred).

• Full sales cycle ownership, from initial lead generation to final contract handover.

• Familiarity with security hardware (CCTV, access control, PA systems, screening/scanning equipment). Prior experience in Singapore's electronic security, ELV, homeland security, or building automation sectors, familiarity with GeBIZ and Singapore public sector tender submissions is a strong advantage.

• Hands-on experience preparing accurate project quotations, pricing proposals, and evaluating commercial risks.

• Proficient in sales forecasting, pipeline management, and management reporting.

• Excellent negotiation and presentation skills; confident representing the brand at trade exhibitions.

• Strong team player able to coordinate seamlessly with internal engineering, operations, and finance teams.

• Self-motivated and persistent when navigating technical sales.

Job Responsibilities :-

·      Design and develop audio visual/solutions including schematics, floor plans and wiring diagrams

·      Installation of audio visual systems, including equipment placement, cabling and integration with other systems

·      Ensure that all audio visual systems meet industry standards and project requirements

·      Test and troubleshoot audio visual systems to identify and resolve any issues

·      Create and maintain project documentation, including system manuals, as-built drawings, and testing report

·      Work with technical team to schedule and perform regular system maintenance, including firmware updates, software upgrades and hardware replacements

·      Stay up-to date with industry trends, technologies and best practices for audio visual system design and installation

·      Communicate project updates and status to project managers and clients as needed

Requirements :-

·      Diploma/Higher Nitec in  Electrical & Electronics, Mechanical, Mechatronic, IT or related disciplines.

·      Candidate must be diligent and possess good communication skills – oral or written – to be able to interact with customers and suppliers effectively.

·      A team player.

·      Have strong organizational skills and strong follow-up skills

·      Able to complete all tasks assigned in a timely fashion.

·      Possess a high level of commitment and initiative.

·      Preferably with at least 1-2 years' experience in relevant field

Benefits :-

·      Competitive remuneration package which commensurate with experience and qualifications

·      5-day work week with good work-life balance

·      Comprehensive insurance and medical benefits

·      Local and overseas training available.

Job Requirement

• Min Dip in Computer Studies/Information Technology or equivalent with min 1 year experience
• Good working experience or knowledge of PC, Notebook, Server and Networking

Job Responsibilities:

• Provide IT support and technical assistance to all end-usere and Server support (diagnosing and resolving of hardware and software problems)
• Knowledge in SQL. VB
• Able to work independently with minimal supervisor
• Other administriative duties when required

This position work a 5-day work week.

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.

Position Summary

The Call Centre Executive ensures that all communications relating to the hotel both external and internal are actioned efficiently in a professional and courteous manner and in line with Hilton and the hotel policies and procedures during the assigned shift.

What will I be doing?

As the Call Centre Executive, you will be responsible for performing the following tasks to the highest standards:

• Actively seeking verbal feedback from customers and team members at every opportunity.
• Agree on and implement actions to make improvements to customer service.
• Promote Hilton Honors and its associated benefits to guests who are not already enrolled in the program, ensuring that existing Hilton Honors members receive personal and professional service that recognizes them as important guests and that their benefits are received.
• Maximize sales and revenue for the hotel by maintaining a sales attitude at all times.
• Positively deal with and learn from customers’ complaints and comments with follow-up and feedback to the related Communications Manager / Duty Manager.
• Follow-up with guests to ensure satisfaction with problem resolution (service recovery).
• Maintain guest history records to assist with returning guests.
• Make sure all guest requests and queries are responded to promptly and effectively while assisting on the floor during peak periods each day.
• Be available to assist on duty in the hotels during any busy days or special events.
• Be proactive towards guests, assist them with any reasonable requests, and train all team members to anticipate guests’ needs.
• Handle all internal and external guest enquiries promptly with minimal delay, directing them to the correct parties with which they wish to speak to and provide information where necessary.
• Effectively manage all hotel communications, telephone, fax, mail, in a prompt, courteous and efficient manner, ensuring that guests feel welcome when they contact the hotel.
• Be up to date with information on facilities, attractions, places of interests, sights and activities in and around the hotel.
• Handle and deliver all messages in a private and confidential manner, ensuring privacy for guests and ensure that the messages are received and delivered clearly, accurately and in a timely manner.
• Ensure that we provide on time wake-up call services for hotel guests.
• Knowledgeable of Hilton’s departmental standards and run the Telecommunication Centre as a Communications Centre according to brand standards, explaining standards to the team, assess their performance against these standards and monitor standards through regular standards review checks.
• Familiar with hotel operating system especially OnQ PM, Kipsu, HotSOS, PBX, table management system and Micros system.
• Take on an active role in the team by being kind, cooperative, and helpful and never forgetting the person behind the guest.
• Record all equipment and be familiar with the system and functions, resuming the role as the person in charge of the section during the absence of the Communications Manager.
• Describe, assign and delegate duties and authorities for the operation of the department at all times.
• Knowledgeable of hotel and departmental KPIs especially SALT and Hilton Honors enrolment. Assisting Communications Manager to drive result to the maximum.
• Plan and coordinate with the team, ensure adequate resources are available.
• Coordinate with relevant departments to ensure request is followed-up and ensures follow-up procedures are maintained.
• Communicate effectively with the F&B and Culinary teams to ensure in-room dining quality is as per hotel standard.
• Be completely familiar with all emergency procedures and the fire system, ensuring that all Communications team members are familiar with the procedures too.
• Ensure handovers information to the next shift.
• Maintain in-depth technical knowledge and skills required for the job.
• Maintain guest histories to assist with returning guests.
• Attend and participate in regular operational and hotel meetings.
• Carry out any other reasonable duties and responsibilities as requested by the Communications Manager.
• Understand the goals of the hotel and the department’s role in achieving them, communicating the goals to the team.
• Understand departmental objectives for self and team, and work together to achieve the goal accordingly.
• Keep the team up to date about departmental, hotel and company activities through regular communication meetings and memos including special events and promotions in the restaurants and bars.
• Be aware of potential highs and lows in the business.
• Complete regular financial and operating reports, as required or requested by the Communications Manager.
• Follow company control procedures, controlling costs without compromising standards.
• Keep self up to date and Introduce appropriate product knowledge courses to the team.
• Understand relevant Health & Safety legislations and their implications on the department’s operation.
• Communicate to the team their responsibilities within Health & Safety, ensuring that safe and healthy working practices are implemented at all times.
• Maintain personal presentation to hotel and Hilton standards.
• Ensure that all reporting and servicing deadlines are met on a timely basis.
• Adhere to the hotel’s security and emergency policies and procedures.
• Carry out any other reasonable duties and responsibilities as assigned.

What are we looking for?

A Call Centre Executive serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Minimum 1 years of experience in the same position in a 5-star international branded hotel or comparable industry related experience.
• Maintain a high customer service focus by approaching your job with the customers always in mind.
• Positively impact, take personal responsibility and initiative to resolve issues, communicating clearly with both customers and colleagues.
• Motivated and committed, approaching all tasks with enthusiasm and seizing opportunities to learn new skills or knowledge in order to improve personal performance.
• Maintain high team focus by showing co-operation and support to colleagues in the pursuit of team goals.
• Contribute ideas and suggestions to enhance operational / environmental procedures in the hotel.
• Good organization and coordination skills.
• Strong sense of responsibility and self-motivation.
• Patient and responsible to solve all problems.
• Able to work under great physical and mental pressure.
• Actively promote the services and facilities of Hilton brands to guests and suppliers of the hotel.
• Perform all duties and responsibilities in a manner that ensures your safety and that of others in your workplace.

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Job Description

• To design, develop and implement software solutions for BMS system including chiller systems, HVAC, security, fire alarm and etc.
• To design P&ID diagram
• To collaborate with engineering team to gather requirements and specification of BMS
• To write, debug and test the code to control and integrate with the existing BMS system 
• To monitor, troubleshoot and resolve the BMS related issues
• To develop and maintenance manuals of the developed BMS system including codes, logic diagrams and system configurations

Job Requirements

• Bachelor's degree in Mechanical, Electrical, or Energy related Engineering
• Minimum 5 years experience in the development of BMS for Chiller plants
• Proven track record of the successful delivery of projects
• Strong technical skills and knowledge of industry best practices, standards, and regulations related to Chiller plants
• Excellent communication skills, both written and verbal, with the ability to present technical information to non-technical stakeholders
• Possess the ability to use data insights to drive system performance improvements
• Possession of Niagara N4 certification is an added advantage, and having experience in BMS programming with Niagara framework and PLC control