Total 10,193 Others level Customer Service job vacancies

Come Join the Burnt Ends Hospitality Group!
Founded by Chef-Owner Dave Pynt, Burnt Ends is a modern barbecue restaurant in Singapore’s Dempsey Hill serving modern Australian barbecue and boutique wines and spirits in a fun, relaxed atmosphere. At the heart of this modern barbecue restaurant is an open kitchen concept with a custom four-tonne, dual cavity oven, and four elevation grills. Burnt Ends writes new menus daily and believes that there is magic that comes from cooking with wood.

Job Responsibilities:

• Assist Supervisors and Managers in ensuring the smooth daily operation of the cafe
• Ensure customers have a pleasant and memorable dining experience
• Constantly obtain customer feedback during operations to ensure satisfaction
• Monitor setup, maintenance, cleanliness and safety of dining areas
• Perform duties like ordering, serving, clearing and setting of tables
• Promote sales and be familiar with promotions and menu
• Attend to customer complaints (if any)
• To handle cashiering duties
• Assist to upsell promotions
• Constantly motivate & cultivate a team spirit in the restaurant
• Maintains utmost service standards and discipline/grooming among the service staff
• Supervise and train the service staff to Outlet standards of excellence
• Adhere to company’s standard operating procedures
• Required to act as Manager on Duty in absence of the Managers & Supervisors
• Any other appropriate duties and responsibilities as assigned

Job Requirements:

• Possess 2-3 years of F&B service experience
• Strong public relations skills
• Possess good communication & interpersonal skills.
• Able to work independently and as a team.
• 5 days work week

Benefits:

• Medical insurance
• Dental coverage
• High monthly incentives
• Annual performance bonus
• Strong growth and development opportunities
• 12 days Annual leave + 1 day Birthday leave
• 1.5x OT pay for hours worked beyond 44/week

If you’re passionate about food, love working with a great team, and want to be part of something new and exciting, we’d love to meet you! Apply now and be part of Burnt Ends!

HP’s Digital Solutions team is looking for a Singapore based post sales technical Customer Success Specialist to join the team to help customers implement HP’s software solutions with a focus on DEX and endpoint security. While the role is primarily post-sales, this candidate will also assist in strategic presales technical activities with prospects and ensure that customers are properly supported after the sale is made. The ideal candidate understands Microsoft Windows endpoints, Azure, Intune, and has experience with service delivery.

KEY QUALITIES FOR SUCCESS

• Agile + Flexible. Can adapt and pivot effortlessly to new information and realities to get the job done.    

• Lead Strategically + Execute Tactically.  Ability to think, engage and lead strategically and enjoy rolling up your sleeves and working tactically with individuals across the organization to get work done.

• Leverage Insights + Customer Orientation. Use data to deliver actionable insights to customers to demonstrate value of HP’s Digital Solutions.

PRIMARY RESPONSIBILITIES: 

• Serve as the customer’s post-sales HP Digital Solutions expert.

• Assist customer in whatever manner is required as it relates to implementing and integrating HP software solutions within the customer’s environment.

• Work to ensure that HP products are properly integrated with existing customer tool sets.

• Be the customer’s voice internally, airing their feature requests, support issues, and concerns, and championing them to solution.

• Establish a regular cadence with customer to ensure they are getting full value out of their HP software investment.

• Deliver product training to partners, customers, and other stakeholders.

• Provide technical management & escalation within accounts, providing customers with access to product and engineering teams for issue resolution.

• Drive customer satisfaction by delivering technical documentation and information to customers.

• Document customer activity within the CRM.

PREFERRED QUALIFICATIONS

• Solid experience in services delivery involving endpoint solutions.

• Technical understanding of endpoint solutions and how these solutions are managed.

• Customer-facing experience including understanding of customer success for software-based services.

• Exceptional collaboration and relationship-building skills with the ability to develop strong working relationships at all levels of management, both within the customer organization and within HP.

• Technical knowledge of software deployment tools & techniques such as SCCM, Intune, PowerShell scripting, etc.

• At least 5+ years related technical experience developing, implementing, managing, and sustaining Enterprise IT systems.

• Good understanding of Windows endpoint OS and OS management.

• Hands on experience with deploying, troubleshooting, and updating endpoint software.

• Comfort communicating, navigating, and sustaining relationships at all levels within targeted accounts

• Bachelor of Sciences: Computer Engineering, Systems Engineering or relevant experience.

• Up to 25% travel is expected to support customer activities.

Job Summary

This role provides administrative and customer service support, including managing systems, handling mail and courier coordination, and responding to customer enquiries while ensuring timely follow-up and case routing. It also supports day-to-day operations by maintaining records and assisting internal processes.

Responsibilities

• Provide administrative support, including maintaining systems, managing access/roles, and updating records
• Assist with coordination of corporate gifts and billing contact updates
• Prepare and manage outgoing mail (local and overseas)
• Coordinate courier pickups and deliveries, ensuring timely completion and proper tracking
• Provide customer service support by responding to enquiries across service channels within service standards
• Handle enquiries, provide clarifications, and route or escalate cases to relevant teams when required

Requirements

• Minimum GCE ‘O’ Level
• Prior customer service or administrative experience is an advantageGood verbal and written communication skills
• Basic computer skills (e.g. Microsoft Office, Excel) and able to learn new systems

Other Information

• Location: Buona Vista
• Working Schedule: Mon - Thu (8.30am – 6pm/9-630pm), Fri (830am – 530pm/9-6pm)
• Salary: $2,650

Yana Norzamry | Personnel Registration No: R26160959 | EA Licence No.91C2918

Our client is working on a new Mechanical Service project for an Energy project in Central Asia. Currently recruiting for Mechanical Service Specialists to join the project and will like to invite interested candidates to submit your resume to talent@asiasearch.com.sg.

Mechanical Service Technician

Responsibilities:

• Corrective Maintenance: Troubleshooting & root cause analysis, bearing replacement, mechanical seal repair/ replacement, shaft repair (run-out correction, sleeve replacement), impeller repair/ replacement, and rotor balancing correction.
• Overhaul & Major Maintenance: Complete disassembly & inspection, dimensional checks (clearance, tolerances), replacement of critical components, rotor dynamic balancing (low & high speed), reassembly with OEM standards, and performance testing post overhaul.
• Installation & Commissioning: Equipment installation supervision, alignment (laser alignment), pre-commissioning checks, no-load & load testing, performance verification, and documentation & handover.
• Field Services/ On-site Support: Emergency breakdown response, on-site troubleshooting, temporary repair solutions, shutdown/ turnaround support, and manpower supply execution (specialist, engineers, technicians).

Requirements:

• Candidates is required to have relevant experience in servicing of rotating equipment, especially turbo machinery.
• Repair & maintenance of turbo machinery equipment
• Experience in Steam Turbines, Centrifugal/ Reciprocating Compressors, Pumps (Centrifugal, Multistage, API Pumps), Gearboxes & Speed Increasers/ Reducers, Blowers & Fans will be advantage.

About the Role

We are seeking an experienced Operational Risk Director to strengthen our risk management capability across our payments and card issuing business. This role is responsible for identifying, assessing, monitoring, and mitigating operational risks, ensuring regulatory compliance, and supporting sustainable business growth. You will work closely with cross-functional teams including Operations, Technology, Compliance and Product to embed a strong risk culture and robust control environment.

Key Responsibilities

Operational Risk Management

• Maintain the Operational Risk Management Framework (ORMF) aligned with MAS regulations and industry best practices
• Identify and assess operational risks across payment processing, card issuing lifecycle, and customer operations
• Maintain and enhance risk & control self-assessments (RCSA) and risk registers
• Define and monitor Key Risk Indicators (KRIs), ensuring timely escalation of risk events

Incident & Issue Management

• Manage operational risk incidents, including root cause analysis and remediation tracking
• Ensure proper documentation, reporting, and closure of issues
• Track loss events and support internal reporting and external regulatory obligations

Process & Control Improvements

• Review business processes and identify control gaps and improvement opportunities
• Drive implementation of controls and monitor effectiveness
• Collaborate with Product and Tech teams on new product launches, system changes, and risk assessments

Regulatory & Compliance Support

• Ensure adherence to Monetary Authority of Singapore (MAS) guidelines, including Technology Risk Management (TRM) and Outsourcing guidelines
• Support regulatory audits, internal audits, and thematic reviews
• Prepare risk-related reports for senior management and governance committees

Third-Party Risk Management

• Assess and monitor risks related to vendors, payment partners, and outsourced service providers
• Conduct due diligence, risk assessments, and ongoing monitoring

Risk Culture & Awareness

• Promote a strong risk-aware culture across the organization
• Conduct training sessions and provide guidance to business stakeholders

Requirements

Qualifications & Experience

• Bachelor’s degree in Finance, Business, Risk Management, or related discipline
• 5–10 years of experience in operational risk, preferably within payments, fintech, or banking/card issuing environments
• Strong knowledge of payments ecosystem (e.g., card schemes, acquiring, issuing, settlement processes)

Technical Skills

• Solid understanding of Operational Risk frameworks (RCSA, KRI, incident management)
• Familiarity with MAS regulations, especially TRM and Outsourcing guidelines
• Experience in process mapping, control design, and risk assessments
• Knowledge of fraud risk, cyber risk, and technology risk is advantageous

Soft Skills

• Strong analytical and problem-solving skills
• Excellent stakeholder management and communication abilities
• Ability to work in a fast-paced, dynamic fintech environment
• Detail-oriented with a strong sense of accountability

1. Handling of customers complaints and issues

2. Provide quotations for all service repair works

3. Monitor the progress of repair/service and keep customers updated on the repair service issues

4. Liaise with Service operation/technicians for all repair/customer service issues

5. Liaise with suppliers for parts purchases and assist in inventory of spare parts

6. Assist Operation Manager/Director in all service related matters, including the planning and allocation of service resources

7. Coordinate with customers for technical issues to meet customer technical requirements

Position : Customer Service x3

• Working Days: 5 Days
• Working Timing: Weekdays 10am - 8pm / Weekends 10am - 5pm / Public holidays 12pm-5pm
• Working Location: Jurong East || Yishun || Tampines ||  Hougang
• Salary: $2,500 - $3,200

Requirement

• At least 1 year of experience in customer service and sales

Job Responsibilities

• Processing of credit applications and managing overall documentations required
• Acquire and manage portfolio of customers
• Gather customers’ documents  and onboarding procedures
• Enhance relationships with customers to customise loan product solutions
• Manage credit and operational risks proactively
• Provide advice on financial solutions that are tailored to customers’ needs and objectives
• Interpret customers’ needs, risk and financial objectives
• Identify suitable loan packages that fit customers’ objectives
• Achieve revenue and profitability targets set by the organisation by driving customer satisfaction
• Comply with internal and external compliance and regulatory guidelines
• Implement service and quality standards of processing of day-to-day transactions of credit servicing activities

Interested applicants kindly submit your resume through here or Whatsapp +65 9019 3218 (Joevy), and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

Tan Yu Jing Reg No: R26161199

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Position : Customer Service x3

• Working Days: 5 days
• Working Timing: Weekdays 10am - 8pm / Weekends 10am - 5pm / Public holidays 12pm-5pm
• Working Location: Jurong East || Yishun || Tampines ||  Hougang
• Salary: $2,500 - $3,200

Requirement

• At least 1 year of experience in customer service and sales

Job Responsibilities

• Processing of credit applications and managing overall documentations required
• Acquire and manage portfolio of customers
• Gather customers’ documents  and onboarding procedures
• Enhance relationships with customers to customise loan product solutions
• Manage credit and operational risks proactively
• Provide advice on financial solutions that are tailored to customers’ needs and objectives
• Interpret customers’ needs, risk and financial objectives
• Identify suitable loan packages that fit customers’ objectives
• Achieve revenue and profitability targets set by the organisation by driving customer satisfaction
• Comply with internal and external compliance and regulatory guidelines
• Implement service and quality standards of processing of day-to-day transactions of credit servicing activities

Interested applicants kindly submit your resume through here or Whatsapp +65 9019 3218 (Joevy), and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

Tan Yu Jing Reg No: R26161199

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Responsibilities including but not limited to:

• Provide quality customer service and housekeeping duties
• Assist in opening and closing of the outlet
• Prepare and serve foods to customer
• Marketing menu items to customers
• Handle cashiering duties
• Able to handle customers skillfully to ensure full satisfaction
• Establish rapport with guests
• Maintain clear records of stocks and inventories
• Any other duties as assigned

Requirements:

• No experience in similar field is required
• F&B Hygiene Certificate
• Excellent communication skills
• Commitment to quality service
• Service excellence
• Food and Beverage knowledge

Manage and maintain the company's IT infrastructure, including servers, computers, networks, printers, and communication systems.

Provide technical support and troubleshooting assistance to employees regarding hardware, software, and network-related issues.

Monitor system performance and implement improvements to optimize efficiency and reliability.

Install, configure, and maintain operating systems, business applications, and security software.

Manage user accounts, access controls, email systems, and data security policies.

Develop and implement IT policies, procedures, and best practices.

Ensure data backup, disaster recovery, and business continuity plans are in place and regularly tested.

Monitor cybersecurity threats and implement preventive measures to protect company systems and data.

Coordinate with external IT vendors and service providers for system maintenance and technical support.

Evaluate and recommend new technologies, software solutions, and IT equipment to support business growth.

Maintain IT asset inventory and oversee procurement of hardware and software.

Prepare IT-related reports, budgets, and system documentation for management review.

Train employees on IT systems, cybersecurity awareness, and technology best practices.

Ensure compliance with company policies and applicable data protection regulations.

Responsibilities

• Provide IT technical onsite support for end user services problem which includes identification, diagnosis, rectification and escalation.

• Installation, re-installation, troubleshooting and reconfiguration of the standard processor, including but not limited to Intel, AMD, MAC based desktops, notebooks, printers, iPads, scanners hardware components.

• Installation, re-installation, troubleshooting and reconfiguration of Microsoft Windows and Microsoft applications and MobileIron that are found in the Desktop PCs and Notebook PCs.

• Installation of Customer access and in-house applications. Facilitate assistance in Software Distribution services for Customer’s users.

• Perform data removal from hard disk by following Customer’s Hard disk disposal procedures (eg. scrubbing, degaussing, and documentation of disposal list).

• Manage 3rd party vendors - liaison for queries, escalation, problem determination and resolution, and MAC – move, add and change

• Provide MAC support (move, add and changes) for IT infrastructure services.

• Provide desktop software support to configure / troubleshoot Microsoft Office suite / in house application 

• Provide desktop support for BCP and BCP exercises.

• Printer Maintenance (Comprehensive includes Maintenance Kit)

Requirements

• Min 2.5 years of experience in administration and support of Desktop support.

• Good communication skills.

• Experience with End-users computing environment and desktop support workflow.

• Able to perform basic network troubleshooting, Telnet, tracert, hopping, DNS, McAfee Scanning (blocking IP)

• Good understanding in AD, group policy, proxy setting, Power Excel, latest Windows OS

• Offsite Standby support for emergency incidents / cases after office hours on a weekly rotational basis amongst the team personnel.

Licence no: 12C6060

The Associate SoftwareTesting Engineer will be responsible for the Software Test design andexecution for the applications under test and will closely work with the QAManager, Business/Functional Analyst and Project Manager through the ProjectLife Cycle. The individual should have a strong understanding of Agile andwaterfall models

• Experience in Software Development Life Cycle Process (SDLC) , Software Testing Lifecycle (STLC) ,Test Methodologies and defect life cycle.
• Knowledge and experience in analysing Software Requirement Specification and identifying and creating  the required test scenarios, test cases, test data and document traceability matrix to ensure sufficient test coverage.
• Experience in executing test cases and test plans to support the quality assurance activities throughout the software lifecycle.
• Able to perform defect reporting and verification of the fixes.
• Effective Communication with strong interpersonal skills and good analytical, problem solving skills.
• Healthcare domain knowledge.
• Experience in testing mobile apps.
• Able to conduct Test Readiness Review (TRR) to ensure readiness of the test phase.
• Experience in API testing using postman.
• Knowledge of SQL and scripting.
• Hands-on experience and expertise with test management tool.
• Development /scripting skills in programming languages which are compatible for Selenium WebDriver such as Java/C#/Python.
• Experience in Automation of Web Applications.
• Good Knowledge in using Version control Management tools such as Bitbucket, GitHub and sound understanding of the code review process.
• experience in manualtesting, with at least 2-3 years focused on Microsoft Dynamics CRM 365
• Strong knowledge of Dynamics CRM functionality, including sales, marketing, service, and custom modules.
• Analyse business requirements and translate theminto detailed test cases for Microsoft Dynamics CRM 365 applications
• Execute test cases manually, including functional, integration, and regression testing for Microsoft Dynamics CRM modules.
• Identify, document, and track defects/issuesfound during testing in defect management tools like Jira, Azure DevOps, etc.

Requirements

• Bachelors Degree in Computer science or related field 
• 5-10 years of Testing experience
• Effective Communication with strong interpersonal skills and good analytical, problem solving skills.
• Healthcare domain knowledge (good to have)
• Basic knowledge of automated testing tools and scripting is an advantage.
• Experience in testing integrations with other Microsoft technologies

Mon – Fri, 8.30am – 5.30pm | Sat, 8.30am – 12.30pm

Orchard

Full time - perm
$2300 - $3000

Job Responsibilities:

• Provide care and companionship to assigned elderly clients
• Ensure clients follow the daily programme and activities
• Lead and participate in group activities with clients
• Assist with basic ADLs, including personal hygiene, medication reminders, oral feeding, toileting, and manual transfer to/from wheelchair or geriatric chair
• Measure and monitor vital signs
• Assist clients with simple exercises as instructed
• Ensure clients’ safety during all activities
• Follow centre processes, procedures and guidelines
• Report incidents or changes in client condition promptly to the Centre Manager
• Support other Care Executives and maintain good teamwork
• Assist in retaining and expanding the client base

WhatsApp me your resume for quicker processing! ☺️

WhatsApp: https://wa.me/6584067823 (Shiro)

SHEE YOKE RU|R26161758 | The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Receptionist (Beauty / Wellness Saloon)
Salary: $2200 – $2800
Working Days & Hours: 11am – 8pm (6 offday per month)
Location: Nearby Chinatown MRT

Job Scopes:

• Attend to walk-in customers and answer phone enquiries
• Manage appointment bookings and schedule arrangement
• Handle cashiering and payment collection
• Reply customer enquiries through social media and messaging platforms
• Assist in creating and posting social media content/promotions
• Maintain customer records and support daily outlet operations

Requirement

• Prior experience in customer service or receptionist role, preferably in high-end beauty / salon industry.

Email: supreme.jacksontan@gmail.com

Tan Yong Zhi (Jackson) | Reg: R24124461

The Supreme HR Advisory Pte. Ltd | EA No: 14C7279

Buona Vista

Monday to Friday with 3 rotating shifts

930am-1830pm / 1200pm-2100pm / 1315pm-2215pm

Job Responsibilities

• Handle systems relating to shopper management and assist in mall inspection

• Assist CMO in tenant relation matters (E.g. Facilitate tenant’s request and issuance of mall communication materials)

• Provide assistance and general information to shoppers at the Concierge Desk

• Handle the administrative and clerical work relating to the events and promotions at the mall

• Handle mall redemption programs such as vouchers, premiums, and parking

• Assist in customer reward programs including educating tenants on the voucher program

• Assist in collating tenants’ gift voucher reimbursement.

• Assist in events at the mall, especially weekends, whenever necessary. This includes facilitating logistics setup, taking photos, etc.

• Handling and administering Lost & Found items

• Answering incoming phone lines and email enquires 

• Assist with assigned administrative duties from Marcom Manager

• Assist Marcom Manager/ Snr Marcom Executive to manage Customer Service Assistance and ensure smooth day-to-day operations at the Concierge Desk. This includes efficient allocation of tasks among officers, conflict resolution, etc.

• Prepare monthly duty roster and ensure efficient allocation of manpower.

• Any other duties and responsibilities as may be reasonably requested by your immediate supervisor from time to time.

Requirements

• GCE O Level/ Diploma in related field

• At least 1 year of proven customer service experience in the retail / mall industry.

Jessica Nguyen Huynh Thanh Truc

CEI Reg. No. R23113787

EA License No. 99C4599

We regret that only shortlisted candidates will be notified.