Total 8 Full-time job vacancies in Hanoi, Ha Noi

• Assist in preparing weekly/ monthly reports and performance tracking
• Assist in calculating, processing, and tracking trade program channels, including documentation, invoicing, and compliance verification
• Support system/ app monitoring (ePG app)
• Ensure data accuracy, flag discrepancies for resolution, and support corrective actions to maintain reporting integrity and timely updates
• Support the development and implementation of standardized processes across Sales Operations to improve efficiency and compliance

Who are we?

SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies in 30+ countries since 2010 to deliver secure customer and technical support. What if you had a chance to be a part of the world's leading hardware, software, or SaaS solutions? 

Join our team as an Account Manager and take ownership of a key client relationship.

You will work closely with our leadership team, including the Chief Customer Officer , and be responsible for navigating complex client expectations, aligning priorities, and driving constructive, solution-focused conversations.

This role requires strong stakeholder management skills, cultural awareness, and the ability to build trust in high-pressure environments, while developing a deep understanding of both the technical and business aspects of the client’s product.

If you enjoy owning challenging client relationships and turning complexity into structure — let’s see what it takes

• Thực hiện công việc kiểm soát côn trùng dịch hại và đưa ra các đề xuất cho khách hàng

• Phản hồi về các vấn đề liên quan đến dịch vụ của khách hàng lên cấp trên;
• Bảo quản tất cả các thiết bị, công cụ, phương tiện đi lại và các dụng cụ khác do công ty cấp phát, để làm việc trong điều kiện hoạt động tốt;
• Lập kế hoạch và thực hiện theo lộ trình để đảm bảo có mặt kịp thời tại tất cả các địa điểm làmdịch vụ;
• Đảm bảo tuân thủ quy trình điều hành theo tiêu chuẩn phù hợp tại nhà kho, quy trình sắp xếp và lưu kho và lấy hàng ra khỏi kho;
• Đảm bảo tất cả các giấy tờ cần thiết (như báo cáo dịch vụ, Danh sách dịch vụ, vv) sử dụng trong các dịch vụ kiểm soát dịch hại được thực hiện đầy đủ, giải thích cho khách hàng, ký và nộp cho giám sát sau khi hoàn tất dịch vụ.
• Gửi các kiến nghị lên cấp trên để gia tăng hiệu quả và chất lượng dịch vụ, giảm khiếu nại của khách hàng, và kiểm soát để giảm thiểu, loại bỏ rủi ro và thiệt hại cho Công ty;
• Tuân thủ chính sách môi trường, sức khỏe và an toàn, chính sách không khoan nhượng trong quá trình làm việc và báo cáo các sự cố môi trường, sức khỏe và an toàn ngay lập tức;
• Lưu giữ chính xác các hồ sơ và nộp đúng thời hạn các báo cáo và các tài liệu theo yêu cầu của quản lý;
• Xây dựng và phát huy văn hóa công ty với với hình ảnh chuyên nghiệp.

• Kỹ năng giao tiếp, kỹ năng làm việc với khách hàng

• Chăm chỉ, cẩn thận, chịu khó, điềm tĩnh
• Có sức khỏe tốt, sẵn sàng di chuyển, làm ca
• Có xe gắn máy, bằng lái xe còn hiệu lực.

• Lương + phụ cấp (đào tạo, xăng xe, hóa chất, điện thoại) + thưởng dịch vụ..
• Lương tháng 13, thưởng cuối năm, thưởng Lễ/Tết/ Sinh nhật/ thâm niên, thưởng giới thiệu dịch vụ....
• Bảo hiểm tai nạn 24/24, đóng bảo hiểm đầy đủ theo luật lao động
• Được đào tạo bài bản (Lý thuyết & Thực hành)
• Được cấp đồ bảo hộ lao động theo tiêu chuẩn quốc tế
• Tập đoàn nước ngoài, nhiều cơ hội phát triển nghề nghiệp...

A Sales Advisor is responsible for delivering the best customer experience that contributes to the store’s sales and profit. As a Sales Advisor, you’ll always put customers first, offer assistance, and share your product and fashion knowledge. You’ll create an environment that is easy for customers to shop through store operations and great garment care. You will also share your knowledge and skills with your colleagues, offering help where needed to build positive working environment.​

Key Responsibilities​

Provide great customer experience.​

Fold, hang, display and merchandise garments to maximise selling opportunities.​

Actively process, stock and replenish garments on the sales floor and in the stock room.​

Open, unpack and label merchandise with security tags.​

Support customer purchases and returns in the register.​

Passionate about football (soccer) and entrepreneurship? Stranger Soccer is expanding into key cities worldwide, and we are looking for a License Owner to establish and run the Stranger Soccer business in Hanoi.

This is not a traditional role — it is a business opportunity designed for individuals who want to build, operate, and grow their own venture. It is ideal for someone entrepreneurial, driven, and deeply passionate about football, who wants to make the game more accessible in their city.

Is This You?

As a next step, please visit www.strangersoccer.com — especially the “Bring Stranger Soccer to your City” section — to learn more about this opportunity.

If it feels like a strong fit and you’re interested in exploring further, please complete the form to formally express your interest. We also encourage you to download and explore the Stranger Soccer mobile app.

Key Responsibilities

• Launch and bring the Stranger Soccer brand to life in your assigned city
• Build, train, and manage a small core team (2–3 people), along with freelance Official Hosts (game hosts)
• Source and secure quality venues and time slots to host games
• Execute creative marketing and sales initiatives (both digital and on-the-ground) to grow your player base
• Manage game operations to ensure a consistently great customer experience that drives repeat participation
• Leverage the support, systems, and expertise provided by our Singapore headquarters, including operations and technology

What We’re Looking For

• A strong passion for football and connection to your local football community
• Experience in business, management, or customer-facing roles
• An entrepreneurial mindset (prior startup or business experience is a plus)
• Ownership mentality with the drive to build and scale a business locally
• A results-driven attitude — earnings are directly tied to your performance, effort, and business success

About Stranger Soccer

Football is the world’s most popular sport, with over 3.5 billion fans across 200+ countries — yet many people don’t play regularly. Stranger Soccer changes that by making it as easy to play football as going for a jog or hitting the gym.

Through our mobile app, players can browse games, book instantly, and show up to play.

Born in Singapore, Stranger Soccer is now open in 10+ cities around the world, with over 100,000 games run. We continue to grow and are accepting applications from license partners who want to bring Stranger Soccer to their city. Whether you call it Fussball, Fútbol, Calcio, or anything else, the world now awaits.

Our Mission

To make playing football as easy as going for a jog.

Our Vision

A world in which playing football is as popular and widespread as watching football.

Think you have what it takes? 

We’d love to hear from you.

The Director of Rooms leads all Rooms Division operations, ensuring seamless execution, exceptional guest experiences, and high-performing teams across Front Office, Housekeeping, and Guest Services.

Operations

• Support the Executive Housekeeper in overseeing day-to-day housekeeping operations across guestrooms, public areas, laundry, linen, uniforms, and floral services
• Ensure implementation and adherence to Housekeeping SOPs and brand standards
• Conduct regular inspections of rooms, public areas, and back-of-house to maintain cleanliness, maintenance, and presentation standards
• Monitor guest requests and feedback, ensuring timely follow-up and service recovery where required
• Ensure VIP guests, repeat guests, and priority members receive appropriate attention and service
• Coordinate with Front Office, Engineering, and Laundry to ensure smooth operations and accurate room status
• Monitor usage of linen, guest supplies, and cleaning materials in line with cost control guidelines
• Assist in planning and supervising deep cleaning and preventive maintenance programs

Team Management

• Support the Executive Housekeeper in supervising and guiding the housekeeping team
• Assist in preparing staff schedules and allocating daily tasks to ensure operational efficiency
• Provide on-the-job training and coaching to improve team performance and service delivery
• Ensure grooming, discipline, and performance standards are maintained
• Encourage teamwork, accountability, and a positive working environment
• Support recruitment, onboarding, and performance review processes

Administration & Control

• Assist in monitoring departmental expenses in line with the approved budget
• Maintain accurate records including inspections, lost & found, attendance, payroll inputs, and productivity reports
• Support preparation of reports, audits, and documentation as required
• Ensure compliance with safety, security, and hygiene standards (including key control and emergency procedures)
• Supervise external contractors and vendors to ensure compliance with hotel policies and standards

Communication & Support Role

• Maintain effective communication with all departments regarding housekeeping operations
• Keep the Executive Housekeeper informed of operational issues and follow up on action plans
• Act on behalf of the Executive Housekeeper in their absence as assigned

Right around the globe, people are using transportation, buildings, and assets that Graduates at Turner & Townsend have helped to deliver. For more than 75 years, as an independent professional services company, we have been making the difference, transforming performance for a green, inclusive, and productive world. With a growing team of over 10,000 in 50 different countries, we specialise in programme, project and cost management and consulting in the property, infrastructure, and natural resources sectors. It’s our people who set us apart; we love a challenge. We are stronger together, and we recognise and nurture potential to bring out the best in everyone. Join our CEO and hundreds of our employees who started out as Graduates at Turner & Townsend and start making a difference to people’s lives every day. 

The Vietnam Graduate Development Programme (GDP) is a competency framework which supports development needs, highlights experience gaps, enhances knowledge and gains firsthand experience for graduates. Our Graduates all enjoy:

• A structured, 24-month development program commencing in August 2026

• Carefully curated learning journeys 

• A blend of formal learning and practical development 

• The opportunity to obtain company-paid professional accreditation  

• Mentorship from industry leaders 

• Peer to peer coaching 

• Flexible ways of working 

You will work on some of the most iconic projects in the world for industry leaders, driving a common agenda to meet our client's expectations. You will be driven to create the best possible commercial outcome for your client. We do this by working as one with the wider client team including designers, architects, engineers, specialist advisors, contractors, and specialist suppliers.  

Graduate Cost Manager 

Your career in cost management will create a foundation for success in the future, learning about the key commercial principles, procurement and buying strategies, commercial mechanisms, and contracting arrangements. You will learn how to intelligently engage with suppliers and deliver success for our clients. You will receive leading, recognised training to become chartered plus wider training in behaviours to become a true leader. Responsibilities as follows: 

• To assist in cost management commissions: cost estimates, bills of quantities, value engineering, tendering and evaluation, contract knowledge, change orders and final account close-out. 

• To estimate and produce cost plans. 

• To conduct cost assessments and valuations. 

• To prepare cost reports. 

• To liaise with the project stakeholders.