Total 41 job vacancies in Cikarang Selatan

The hostess provides an appropriate welcome in Restaurants/Bars for guests and potential guests, maximizing their dining experience using technical and individual social skills. Handle table reservations and effectively control the flow of guests. Provide a warm and friendly welcome, leading guests and seating them at the table and to answer the telephone. Assisting servers or bartenders if required. Following proper cashiering procedure.

Primary Responsibilities

General Duties

• To report for duty punctually wearing the correct uniform with name badge at all time.
• Assisting guest with the choice of venues where applicable and their choice of seating.
• Must know the brand standards set by Raffles & LQA standards.
• Read daily events/arrival list to acknowledge any VIP’s on arrivals.
• Provide an appropriate welcome at Food & Beverage Venues for guests and potential guests
• Maximizing their dining experience using technical and individual social skill.
• Assist in the set-up of tables and display upon procedures.
• Lead guests to the table and seat them only if the table is fully set-up. 
• Exact knowledge of menus and wine lists, and steady information about specialties.
• Maintaining a clear and organized reservations book.
• Be attentive to guests and resolves their complaints where possible. Reporting all incidents to your venue manager.
• Maintain responsibilities of cleanliness of hostess stations.
• Maintain responsibilities of cleanliness of all menus and drink menus.
• Assist with food and beverage service.
• Provide courteous and professional service at all times.
• Correct preparation of all necessary operational material in the back office and in the service control.
• Reporting of any guest comments to the venue manager
• Ensure highest quality of Food & Beverage to the guests.
• Sign in and out in the logbook before and after shift.
• Learning of safety, sanitation and hygiene policies.
• Participation in internal training and necessary meetings.
• Present check, perform cashiering function, bid guests’ farewell and invite them to come back.
• Take table reservations and effectively control the flow of the guests in the restaurant ensuring the most enjoyable guest experience.
• Updating the restaurant guest history data.
• Maintain complete knowledge of all F&B services, venues, hotel services/features and hours of operations, as they affect the areas of responsibility.
• Able to account and handle cash effectively, efficiently, with integrity and follow established and proper accounting procedures.

About the Role 

You will achieve personal sales targets by selling assigned product range using technical, and customer knowledge to serve and assist customers by applying product solutions to their needs resulting in revenue generation 

Main Responsibilities 

1. Promotes and sells the organization’s products and services within an assigned geographic area, product range, or list of customer accounts to achieve sales targets. Utilizes current Siebel CRM systems in the sales process efficiently, and reports on leads and sales activities regularly.
2. Pursues sales leads, visits existing and new customers, assesses customer needs and suggests appropriate products and services, respond to customer enquiries, negotiates prices and delivery times and concludes sales orders.
3. Identifies, research, and contacts prospective customers and builds positive relationships generating future sales and repeat business. Refers sales leads, customer’s feedback, and information on competitor activity to appropriate contacts within the organization. Identifies leads for other business units, promotes cross-selling activities and culture in the organization. 
4. Establishes annual, quarterly, monthly, or weekly sales plans and priorities and schedules own activities ensuring targets are met. Develops sales plans with key clients. 
5. Monitor the payment due dates for each account and thereafter follow up with customers. 
6. Maintain relationship with customers 
7. Achieve personal yearly budget based on company setup 
8. Reporting to Sales Manager
9. Awareness of ISO 14001 and 45001 standards