Job Description

We are seeking a dedicated and results-oriented Unit Manager to oversee daily operations, service delivery, team performance, and customer satisfaction within our food service operations. The successful candidate will be responsible for ensuring operational excellence, maintaining food safety and workplace safety standards, managing resources effectively, and supporting business growth initiatives.

Key Responsibilities

Operations Management

• Oversee the day-to-day operations of the assigned unit to ensure smooth and efficient service delivery.
• Ensure services are delivered in accordance with company standards, operational requirements, and client expectations.
• Plan, coordinate, and monitor operational activities to maintain service quality and consistency.
• Manage inventory levels, supplies, and operational resources to support business needs.
• Coordinate maintenance and upkeep of facilities, equipment, and work areas to ensure operational readiness.
• Identify operational challenges and implement appropriate solutions to improve efficiency and effectiveness.

Food Service & Quality Management

• Monitor food preparation, presentation, and service standards to ensure consistency and quality.
• Ensure compliance with food safety, hygiene, and sanitation requirements.
• Conduct regular checks on operational processes and implement corrective actions when necessary.
• Support menu planning, service enhancements, and operational improvements where required.
• Ensure proper storage, handling, and rotation of food products in accordance with company procedures.

People Management

• Supervise, guide, and support employees in the assigned unit.
• Conduct employee briefings and ensure team members understand their responsibilities and operational procedures.
• Monitor employee performance and provide coaching, training, and development opportunities.
• Foster a positive and inclusive work environment that promotes teamwork and collaboration.
• Ensure employees comply with workplace safety policies and operational standards.

Health, Safety & Compliance

• Ensure compliance with all applicable food safety, workplace safety, and regulatory requirements.
• Conduct regular workplace inspections and ensure corrective actions are implemented when necessary.
• Maintain accurate operational records and documentation as required.
• Promote a culture of safety, quality, and continuous improvement.

Business Performance

• Monitor operational costs and support initiatives to improve productivity and efficiency.
• Assist in implementing promotional activities, customer engagement initiatives, and service improvements.
• Support efforts to enhance customer satisfaction and operational performance.
• Prepare reports and provide updates on operational performance as required.

Job Requirements

• Diploma, Advanced Diploma, Degree, or equivalent qualification in any discipline.
• Experience in operations management, food services, hospitality, facilities management, retail operations, or a related field will be an advantage.
• Strong leadership, communication, and interpersonal skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Good problem-solving and organizational skills.
• Proficient in Microsoft Office applications and basic reporting tools.
• Ability to work independently as well as collaboratively within a team environment.
• Willingness to work according to operational requirements, including shifts, weekends, or public holidays where applicable.

Preferred Competencies

• Customer service orientation.
• Team leadership and people management skills.
• Operational planning and coordination.
• Quality and compliance management.
• Continuous improvement mindset.

We welcome applications from all suitably qualified candidates. Selection will be based on merit, skills, experience, and the ability to perform the job requirements.

[Job ID: 1059795] 
 

Job Summary:

Lead branch-level sales by delivering personalised wealth solutions and strengthening long-term client relationships in a dynamic banking environment.

Responsibilities:

• Conduct comprehensive financial needs analysis and client profiling to identify investment objectives.
• Build and maintain strong client relationships through regular portfolio reviews, market insights, and trend updates.
• Recommend and promote a broad suite of banking and treasury products, including structured notes, leveraged FX solutions, and corporate or sovereign bonds.
• Design and implement customised wealth management strategies covering bancassurance, lending solutions, and investment products.

Requirements:

• At least 1 year of sales experience in banking or wealth management.
• Diploma or Degree in any discipline from a recognised institution.
• Strong communication and interpersonal skills to effectively engage and manage client relationships.
• Results-oriented, proactive, and self-motivated with a strong drive to achieve sales targets.

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities. 
 
Please kindly refer to the Privacy Policy of Good Job Creations for your reference: https://goodjobcreations.com.sg/en/privacy-policy/ 
 

EA Personnel Name: Tung Chi Jun (Deng Zijun) 
EA Personnel Reg. no.: R25157470 
EA License no.: 07C5771

[Job ID: 1070953]

Job Summary:

An exciting opportunity to manage and grow high‑net‑worth client portfolios by delivering tailored onshore wealth and priority banking solutions.

Responsibilities:

• Conduct in‑depth financial needs analysis and client profiling to understand investment goals and risk appetite.
• Build and strengthen long‑term client relationships through regular portfolio reviews, market insights, and wealth advisory discussions.
• Provide informed recommendations on local and international banking and wealth management products.
• Partner with team managers to develop monthly action plans to achieve and exceed individual and team sales targets.
• Support client acquisition and business growth through participation in marketing and promotional initiatives.
• Ensure all activities comply with regulatory requirements, internal policies, and ethical standards.

Requirements:

• Minimum 2 years of experience in relationship management within banking or financial services.
• Strong understanding of wealth management concepts, priority banking offerings, and banking processes.
• Knowledge or experience in offshore markets is an added advantage.
• Excellent communication and interpersonal skills with a client‑centric advisory approach.
• Degree from a recognised institution.

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.

Please kindly refer to the Privacy Policy of Good Job Creations for your reference: https://goodjobcreations.com.sg/en/privacy-policy/

EA Personnel Name: Tung Chi Jun (Deng Zijun)
EA Personnel Reg. no.: R25157470
EA License no.: 07C5771

[Job ID: 1483219]

Job Summary:

The Small Business Clients segment in Business Banking (“BB”) aims to support companies with turnover of up to US$15m in Singapore by providing a comprehensive suite of financing solutions. As a Business Development Manager, you will actively acquire New-to-Bank (NTB) clients, cross-sell the full BB product suite to exceed quarterly sales targets, support team members where required, and deliver exceptional service that consistently earns positive client feedback.

Responsibilities:

• Acquire new‑to‑bank SME and small business clients to achieve quarterly revenue and sales targets.
• Cross‑sell a comprehensive suite of business banking products, including working capital and lending solutions.
• Conduct financial analysis to identify client needs and recommend appropriate corporate and personal banking solutions.
• Collaborate with internal product and credit teams to structure financing proposals and support deal execution.
• Ensure full compliance with internal policies, regulatory requirements, and credit underwriting standards.
• Provide timely follow‑ups and respond to client enquiries within established service timelines.
• Maintain high service standards to ensure strong client satisfaction and positive feedback.
• Guide and support junior team members for senior‑level appointments.

Requirements:

• Minimum 3 years of experience in SME banking, business banking, or commercial banking roles.
• Tertiary education qualification from a recognised institution.
• Solid understanding of working capital financing, business loans, and mortgage financing principles, including the TDSR framework.
• Familiarity with customer due diligence requirements, including FATCA and related regulatory processes.
• Strong awareness of the competitive SME banking landscape with the ability to position products effectively.
• Good financial analysis and credit assessment skills is an added advantage.
• Proficiency in Mandarin language for liaising with Mandarin‑speaking clients and stakeholders.
• Excellent negotiation, communication, and relationship‑building skills.
• Ability to identify client needs and deliver suitable banking and financing solutions.

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.

Please kindly refer to the Privacy Policy of Good Job Creations for your reference:

https://goodjobcreations.com.sg/en/privacy-policy/

EA Personnel Name: Tung Chi Jun (Deng Zijun)

EA Personnel Reg. no.: R25157470

EA License no.: 07C5771

Job Description

We are seeking a dedicated and results-oriented Unit Manager to oversee daily operations, service delivery, team performance, and customer satisfaction within our food service operations. The successful candidate will be responsible for ensuring operational excellence, maintaining food safety and workplace safety standards, managing resources effectively, and supporting business growth initiatives.

Key Responsibilities

Operations Management

• Oversee the day-to-day operations of the assigned unit to ensure smooth and efficient service delivery.
• Ensure services are delivered in accordance with company standards, operational requirements, and client expectations.
• Plan, coordinate, and monitor operational activities to maintain service quality and consistency.
• Manage inventory levels, supplies, and operational resources to support business needs.
• Coordinate maintenance and upkeep of facilities, equipment, and work areas to ensure operational readiness.
• Identify operational challenges and implement appropriate solutions to improve efficiency and effectiveness.

Food Service & Quality Management

• Monitor food preparation, presentation, and service standards to ensure consistency and quality.
• Ensure compliance with food safety, hygiene, and sanitation requirements.
• Conduct regular checks on operational processes and implement corrective actions when necessary.
• Support menu planning, service enhancements, and operational improvements where required.
• Ensure proper storage, handling, and rotation of food products in accordance with company procedures.

People Management

• Supervise, guide, and support employees in the assigned unit.
• Conduct employee briefings and ensure team members understand their responsibilities and operational procedures.
• Monitor employee performance and provide coaching, training, and development opportunities.
• Foster a positive and inclusive work environment that promotes teamwork and collaboration.
• Ensure employees comply with workplace safety policies and operational standards.

Health, Safety & Compliance

• Ensure compliance with all applicable food safety, workplace safety, and regulatory requirements.
• Conduct regular workplace inspections and ensure corrective actions are implemented when necessary.
• Maintain accurate operational records and documentation as required.
• Promote a culture of safety, quality, and continuous improvement.

Business Performance

• Monitor operational costs and support initiatives to improve productivity and efficiency.
• Assist in implementing promotional activities, customer engagement initiatives, and service improvements.
• Support efforts to enhance customer satisfaction and operational performance.
• Prepare reports and provide updates on operational performance as required.

Job Requirements

• Diploma, Advanced Diploma, Degree, or equivalent qualification in any discipline.
• Experience in operations management, food services, hospitality, facilities management, retail operations, or a related field will be an advantage.
• Strong leadership, communication, and interpersonal skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Good problem-solving and organizational skills.
• Proficient in Microsoft Office applications and basic reporting tools.
• Ability to work independently as well as collaboratively within a team environment.
• Willingness to work according to operational requirements, including shifts, weekends, or public holidays where applicable.

Preferred Competencies

• Customer service orientation.
• Team leadership and people management skills.
• Operational planning and coordination.
• Quality and compliance management.
• Continuous improvement mindset.

By submitting an application or your resume, you are deemed to have consented to Elitez Pte Ltd collecting, using and disclosing your personal data for the purposes stated in our privacy notice (www.elitez.asia/privacy-policy/). You acknowledge that you have read, understood, and agree with the terms in our privacy notice.

Contact Person : Lavaniea
EA License No.16C8004 | Registration: R24157849

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together - building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities - all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• Manage all the administrative and logistical matters related to the smooth offering and execution of training programs (both online and offline) offered by the team.
• Responsible for trainer management, partner management, course ware, assessment, feedback and other required duties/documentation.
• Assist in coordinating/setting up client meetings for the team and drafting of minutes or other relevant documentation.
• Responsible for general office administration.
• Assist in marketing and sales preparation/activities and system updates.
• Assist in all audit matters.
• Other duties as assigned.

• Degree with a minimum of 5 years of relevant work experience.
• Good communication skills.
• Excellent time, resource and project management skills with strong ability to multi-task.
• Self-initiated, takes initiative, ownership and highly dependable.
• Meticulous with numerical figures and details.
• Proficient in MS Office software, SAP, Zoom and other IT tools.
• Strong people management skills and team player.
• Able to work collaboratively with others.
• Willingness to work extended hours and on some weekends.
• Ability to handle difficult customers and de-escalate tensions.

#LI-LK1

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

Job Purpose

The successful incumbent will supports the Senior/Assistant Director (Programme) and Lead Case Manager in delivering and overseeing meaningful programmes for residents of the Halfway House. It ensuresthat all programmes are effectively implemented and aligned with the HalfwayHouse’s philosophy, mission, vision, and core values to support residents’rehabilitation and reintegration.

Major Duties and Responsibilities

• Support the delivery of rehabilitation and reintegration programmes, working with the Senior/AssistantDirector (Programme) and Lead Case Manager to ensure residents are meaningfully engaged throughout their stay at the Halfway House.
• Safeguard programme quality and integrity, monitoring delivery and participation to ensure programmes achieve their intended rehabilitative outcomes.
• Provide holistic case management, assessing residents’ needs and delivering timely information and referral to link residents and their families with appropriate services and community resources.
• Guide residents in key reintegration areas, including accommodation, conduct, and employment, through home visits (where applicable), job‑site visits, and regular follow‑ups with employers to monitor work performance.
• Facilitate group‑based correctional programmes, including psychology‑informed interventions for residents under the Community‑Based Programme (CBP).
• Plan and coordinate outreach activities and events, working with programme partners, service providers, and volunteers to support residents’ rehabilitation and community engagement.
• Ensure residents’ safety and well‑being during group activities, programmes, and events organised by the Halfway House.
• Monitor and evaluate residents’ progress, contributing to internal case discussions and attending case conferences with relevant SPS officers.
• Maintain accurate and up‑to‑date case records, ensuring all case files and documentation are completed in accordance with organisational and statutory requirements.
• Prepare timely reports and updates, including residents’ progress, attendance, and programme participation, for reporting and submission purposes.

Any Other Duties

Carry out any other duties as assigned by the Senior/AssistantDirector (Programme) or Lead Case Manager.

Job Requirements

• Recognised Degree in Social Sciences such as Social Work or Psychology, or other related disciplines.
• Preferably at least three (3) years of working experience, preferably in the social service sector.
• Team player with good interpersonal, oral and written communication skills.
• Counselling related certification would be an advantage.
• Proficient in Microsoft Office applications.
• Able to multi-task, work independently and as a team player.
• Have passion in the helping profession.
• Level-headed and able to work with varying resident profiles
• Keen learner who is willing to work beyond boundaries.

The Role

This is a multifaceted role that will ensure overall post-Merger & Acquisition integration plan efficiency for Diaverum Holding SEA Pte Ltd, along with supporting consistencies in daily clinical operations, operational efficiencies and standards. He/she will act as a trusted partner and advocate throughout the integration life cycle with Country Management & Corporate medical team. The Integration Specialist will also develop, document, maintain, train and drive Diaverum’s Standard Operating Procedures (SOPs) and best practices at clinic level.

Role & responsibilities:

• Partner and work seamlessly with cross-functional stakeholders to develop and execute the integration project plan (Diaverum’s processes & systems) in a timely manner.
• Manage the post-merger clinics strategy plans & execution, in partnership with Country Management and Diaverum’s Regional & Corporate team.
• Ensure that the clinic management fully understands and follows Diaverum’s Policies, Procedures and Guidelines and develop skills to assure and teach future nurses as mentors.
• Being accountable for collaborating with members of the health care team to design, implement, and measure safe, cost-effective, evidence-based care strategies.
• Responsible for increasing the level of skills of the clinic staff by means of development and implementation of clinic based education programs.
• Planning and coordinating an effective orientation and in-service program.
• Practicing in a manner that conforms the Code of Conduct of Ethics for Nurses and the Diaverum’s Code of Conduct.

Job Requirement:

• Bachelor degree in nursing from an accredited university with at least 5 years in acute/outpatient care setting or related facility is necessary.
• Master degree in Nursing with a clinical focus will be highly desirable.
• Experience in putting together project roadmaps and planning.
• The ability to work independently in a face-paced environment.
• Excellent English communication skills with the ability to handle inevitable objections, inspire trust and generate project enthusiasm.
• 50% Business travelling will be required.

• Up till $8,000 Basic + Bonus

• 5.5 days work week

• Growing Brand

• Cross-Functional Leadership Exposure
  

Our Client, an established bakery specialising in healthy pastries, is inviting qualified candidates to fill the position as Operations Manager.

RESPONSIBILITIES:

• Coordinate with Sales/Management:

• Hold a weekly meetings with management/sales to review sales forecasts, customer orders, and delivery schedules for the coming week

• Use sales data to adjust production schedules

• Suggest product portfolio amendments to optimize production, resources and timely delivery using product master database
  

REQUIREMENTS:

• Minimum 10 years of relevant experience in manufacturing bakery experience

• Need to have baking knowledge

• Need to be hands on to assist

• Proficient in SOPs and ISO management for bakery

• Experience with food products for supermarkets shelves (retail products) is a plus

• Experience in leading R&D projects

• Manage a team of 15/20

• Proficient in SOPs and ISO/Halal management for bakery

• Must be from Production Bakery Industry (Gluten Free or Vegan is a plus)  

We're not looking for everyone. We're looking for the right person.

If you're serious about building a career — not just finding a job — DC Marketing is where driven individuals grow into leaders.

About Us

DC Marketing is a fast-growing sales and marketing firm delivering cutting-edge solutions to top-tier clients across multiple industries nationwide. Our people are our biggest investment, and we only bring on those who are ready to show up and grow.

What You'll Do

Represent top-tier clients face-to-face, delivering tailored solutions with professionalism and impact

Sharpen your communication and sales skills through real-world experience

Build confidence in presentations, negotiations, and client interactions

Collaborate with a high-standards team that pushes each other to be better

Earn leadership responsibilities as you prove yourself and grow

What's In It For You

Performance-based earnings — your results directly reflect your income

Structured mentorship and training from people who are invested in your success

Travel opportunities across Asia, the US, and beyond

A defined path into leadership and management for those who earn it

A culture that's ambitious, supportive, and built on accountability

Who We're Looking For

We're selective — and that's intentional. You're a strong fit if you:

- Communicate clearly, confidently, and professionally

- Take feedback seriously and apply it without ego

- Hold yourself to a high standard even when no one is watching

- Show up consistently and treat this as a career, not a stepping stone

- Are hungry to grow — and willing to put in the work to get there

Experience isn't required. Character is.

This role isn't for everyone — but if it sounds like you, we want to hear from you.

Hit Apply now and show us what you're made of.

KEY RESPONSIBILITIES

▪     Business Development & Account Management

–    Identify, prospect, and convert new project opportunities in enterprise cabling and M&E ELV systems across commercial and industrial sectors

–    Build and maintain relationships with M&E consultants, main contractors, sub-contractors, developers, and end-users

–    Grow a portfolio of recurring accounts through regular client engagement and value-added service

▪     Solution Selling & Technical Consultation

–    Conduct site surveys, assess project requirements, and recommend appropriate cabling infrastructure or ELV system solutions

–    Prepare and present technical proposals and quotations tailored to client specifications

–    Liaise with internal technical teams and brand principals to scope and price solutions accurately

▪     Project Pipeline & Tender Management

–    Track, qualify, and manage active project pipelines using CRM tools

–    Participate in tender submissions — including bill of quantities (BOQ) review, specifications compliance, and pricing strategy

–    Coordinate with procurement, logistics, and project teams to ensure timely delivery and project execution

▪     Market Intelligence & Reporting

–    Monitor market trends, competitor activities, and project leads within Singapore and the broader SEA region

–    Provide regular sales forecasts and activity reports to management

–    Represent the company at industry events, exhibitions, and vendor roadshows

REQUIREMENTS

▪     5 to 7 years of sales experience in one or more of the following:

–    Enterprise structured cabling — Cat6, Cat6A, Cat7, fibre optic (OS1/OS2, OM3/OM4), data centre cabling

–    M&E ELV systems — public address (PA), CCTV/security, door access control, HVAC controls, BMS/IBMS, fire alarm, or integrated building systems

▪     Proven track record of achieving sales targets in commercial or industrial building projects

▪     Familiarity with M&E project cycles, tender processes, and BOQ-based selling

▪     Established network of contacts within the Singapore M&E contractor, SI, and developer ecosystem is a strong advantage

▪     Technically conversant in cabling standards (TIA/EIA, ISO/IEC) and/or ELV system specifications

▪     Self-motivated with excellent communication, negotiation, and presentation skills

▪     Proficient in Microsoft Office; experience with CRM or ERP systems (e.g. Odoo, Salesforce) preferred

▪     Diploma or Degree in Electrical Engineering, Electronics, Building Services, IT, or related discipline

▪     All qualified candidates are welcome to apply

• Oversee and ensure timely responses to customer emails and calls.
• Review and approve pricing enquiries, ensuring competitive and accurate quotations.
• Maintain close communication with customers regarding quotations, order progress, and production status.
• Monitor, analyze, and manage customer information to support strategic sales planning and decision-making.
• Lead and support sales coordination activities, including pricing strategies, contract administration, and workflow optimization.
• Provide guidance to the sales team and ensure alignment with company objectives and service standards.
• Other ad-hoc duties may be assigned from time to time by management.
• Possess Electrical and Mechanical technical knowledge and able to read specifications requirements

Responsibilities:

• Develop potential sales and businesses plan to achieve
• Track sales goals and reporting results as necessary.
• Liaise with clients on project details, design concepts and requirements
• Manage client’s expectations on projects, events or exhibition
• Prepare budget and cost management for tender submission or quotation for client's review
• Brief designers on concepts and specification requirements of clients project
• Meetings and liaise with consultants, sub-contractors and any other parties involved to deliver project based on client’s requirements
• Assist Operations to resolve operational issues related to projects
• Submit relevant documents to Landlord, building management and/or relevant authority in a timely manner
• Inspect off-site fabrication and on-site installation
• Ensure project is completed smoothly and step up to resolve any problems that might occur
• Any other duties as assigned

Requirements:

• Minimum Degree/Diploma or equivalent education
• Minimum of 2 years’ working experience in event / project management
• Possess excellent written and verbal communication skills
• A team player and able to multi-task and thrive in a fast-paced environment

Project Manager / Business Development (Retail Visual Display)

About Us

Y Concept Pte Ltd is a Pan-Asian retail visual display agency delivering end-to-end brand solutions across retail environments. Our expertise includes brand image planning, store display, shop fitting, boutique decoration, window displays, POSM production, exhibitions, roadshows, event support, and retail activation solutions.

We work with regional and international brands to bring creative retail concepts to life through seamless project execution, production coordination, and strategic client partnerships.

Job Summary

We are looking for a highly driven and hands-on Project Manager / Business Development professional to manage client projects from concept to execution while also supporting business growth.

This role requires someone who can confidently manage multiple cross-border retail display projects, coordinate with clients, factories, suppliers, and logistics teams, while also nurturing existing client relationships and identifying new business opportunities.

The ideal candidate is proactive, commercially aware, highly organised, solutions-driven, and comfortable working in a fast-paced environment where deadlines are tight and responsiveness matters.

Key Responsibilities

Project Management & Execution

• Manage multiple retail visual display, POSM, shop fitting, event, and branding projects from project kickoff through production, shipment, and final delivery
• Track project timelines, deliverables, approvals, and milestones to ensure projects remain on schedule
• Coordinate closely with design, production, sourcing, logistics, and external partners to ensure seamless execution
• Review drawings, technical specifications, materials, and production requirements for feasibility and accuracy
• Manage sample development, approvals, and revisions with clients and internal teams
• Proactively identify project risks, delays, and bottlenecks, and implement practical solutions quickly
• Prepare and provide clear project status updates to management, highlighting risks, timelines, and action plans
• Arrange meetings, prepare meeting notes, and follow up on action items to ensure accountability
• Support urgent requests, last-minute changes, and crisis management professionally

Client Servicing / Account Management

• Serve as the main point of contact for existing clients, maintaining strong and professional working relationships
• Understand client brand requirements, campaign objectives, and operational expectations
• Respond promptly to client enquiries, project updates, and operational matters
• Ensure client expectations are managed clearly throughout project execution
• Deliver a high standard of service to encourage repeat business and long-term partnerships

Business Development

• Identify opportunities to grow existing client accounts through upselling and cross-selling relevant solutions
• Proactively source and pursue new business opportunities to support company growth
• Attend client meetings, presentations, site visits, and networking opportunities where required
• Prepare quotations, proposals, project presentations, and commercial submissions
• Monitor market trends, retail innovations, and competitor activities to identify business opportunities
• Build and maintain a healthy pipeline of prospective clients and projects

Logistics & Documentation

• Coordinate shipment arrangements between factories, freight forwarders, logistics providers, and clients
• Monitor shipment progress and proactively resolve delivery or customs-related issues
• Prepare and maintain project documentation including:Commercial invoices and packing lists (CIPL)Shipping documentsProject trackersInventory recordsDrawings and technical filesQuotations and client correspondence
• Ensure all documentation is organised, accurate, and audit-ready

Quality & Operational Support

• Coordinate quality checks, production inspections, and pre-shipment verification where required
• Ensure deliverables meet client expectations, technical requirements, and brand standards
• Support installation planning, deployment coordination, and site readiness where applicable
• Work closely with suppliers and vendors to maintain quality, reliability, and delivery standards

Requirements

• Minimum 3–5 years of relevant experience in project management, retail visual merchandising, POSM, shop fitting, exhibitions, branding, or related industries
• Strong project coordination and execution skills with excellent organisational ability
• Commercial awareness with confidence in client servicing and business development
• Professional proficiency in written and spoken English
• Proficiency in Chinese (written and spoken) to support bilingual communication with suppliers and documentation
• Strong communication and interpersonal skills
• Ability to manage multiple deadlines under pressure with a calm and solutions-oriented approach
• High attention to detail and strong sense of ownership
• Proficiency in Microsoft Office / Google Workspace, especially Excel
• Experience handling shipping documentation and international logistics is highly preferred
• Familiarity with retail display production processes, materials, fabrication, and installation is an advantage

Personal Attributes

We are looking for someone who is:

• Proactive and self-motivated
• Resourceful and solutions-driven
• Commercially minded
• Highly responsive and dependable
• Comfortable working in a fast-moving environment
• Able to take initiative with minimal supervision
• Professional in communication and presentation

Job Responsibilities including but not limited to:

• Assist the Outlet Manager in the operations of outlet
• Drive revenue, maximise profits and minimize costs of the outlet
• Establish good relations with guests, handle all guest requests or enquiries in a prompt, professional and sincere manner
• Ability in handling customers’ feedback and maintaining high service standards
• Responsible in maintaining overall cleanliness of outlet area
• Form robust relations with team members and assist in their development
• Manage staff discipline, appearance and work performance
• Co-lead the team to achieve high quality services delivered to guests at all times.
• Responsible for recruitment, orientation and training of staffs
• Responsible for monthly staff’s schedule planning
• Any other ad-hoc duties as assigned by the company

Requirements:

• Candidate must possess min. Diploma in Food & Beverage or equivalent
• Candidate must possess at least 3 years relevant experience of KTV/Restaurant Service/Retail or equivalent
• Acute financial management skills, strong business acumen and excellent knowledge of latest sales and marketing trends
• Strong customer service and problem solving skills
• Strong planning and people management skill to lead a dynamic service team
• Team player with excellent interpersonal and communication skills
• Flexibility is a must so is the ability to multi-task, work under pressure with short deadlines
• Able to work in fast-paced F&B environment
• Able to commit shift work, weekends and public holidays
• Proficient in MS Office applications for administrative work