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Job Description & Requirements

Job Description

As a Senior Software Engineer, you will be working on:

• Partner with software engineers and other functions to understand objectives for development delivery efficiency and system resiliency, helping them articulate how specific technical capabilities and best practices will achieve key business outcomes.

• Conduct comprehensive assessments of client's existing technical landscapes, workflows, and processes to identify inefficiencies, pain points, and gaps that hinder their goals.

• Collaborate with client to identify the most relevant practices (e.g., CI/CD, SRE) for using Core Engineering Products in achieving their goals, considering unique needs and industry best practices.

• Develop transition roadmaps that outline a clear path from the current state to the desired future state, including the adoption of recommended tools and processes.

• Explain complex concepts clearly to various client stakeholders, providing actionable recommendations for improving workflows and addressing their challenges, and providing supporting diagrams as needed.

• Support client with proof of concept (POC) initiatives to validate solutions, offering hands-on assistance during early implementation phases to enable smooth transitions to full-scale rollouts.

• Collaborate closely with fellow Software Engineers to exchange insights, share tools and scripts, and foster a collaborative environment that supports continuous improvement and knowledge sharing.

Qualifications

What we are looking for:

• 6+ years in an individual contributor software engineering role.

• Experience with React with TypeScript

• Experience with NodeJS is a plus.

• Experience with one or more of Cloud Service Providers such as AWS, Azure, or GCP is a plus

• Strong track record of successful large-scale partner solution implementations, preferably in complex enterprise environments

• Exceptional communication skills with ability to bridge technical discussions between internal teams and external partners

• Experience working in highly secured and air gap systems is a plus (i.e. banking, government systems and similar)

Responsibilities

• Preparation of tender, design and construction drawings
• Coordinate architectural drawings and works.
• Coordination works with Architect, consultants and relevant authorities to ensure works and submissions are in compliant with authorities’ codes and regulations.
• Coordinate and prepare authorities submission forms, drawings and information for pre-consultation, waivers and approval
• Remain constantly updated with drafting technology and authorities’ prevailing codes and regulations to maintain technical competency and knowledge.
• Submission of drawings to the authorities for approvals
• Familiar with Singapore Code of Practice and local authority codes. with SCDF Fire Safety Acts, Codes and Regulations

Requirements

• Degree in Architecture or related field from BOA recognized university
• Minimum 3 to 5 years of relevant working experiences
• Proficiency in 2D and 3D design software, BIM, Revit and AutoCAD is a must.
• Understand Singapore BIM standards and guides
• Familiar with Singapore standards and e-submission (CORENET)
• Pro-active team player with good analytical and communication skills
• Able to work independently, ability to multi-task and have a strong sense of responsibility
• Conversant in Singapore’s Codes of Practices and Regulations for the built environment, authorities submission process including Temporary Occupation Permit (TOP) & Completion of Statutory Certificate (CSC) submission and clearances

Job Description and Responsibilities :

• Develop and execute ideas from conceptualization for events and exhibitions.

• Work closely with the teams to ensure alignment of design to client's requirements.

• Assist in projects where teamwork is required.

• Ensure that all design work is completed to the highest standard.

• Knowledge of software like 3D Max, sketch-up, Auto-Cad, Photoshop, Illustrator.

• Conduct quality checks fabrication.

• Strong technical knowledge.

• Understanding multimedia technology and the process of researching the latest trends.

Requirements:

• Years of Experience: 2 year - 4 years.

• Career Level: Junior Executive & Senior Executive

• Qualification: Diploma, Advanced/Higher/Graduate Diploma.

About the Role

We are looking for a creative and user-focused UX/UI Designer to craft intuitive, visually compelling digital experiences across web and mobile platforms. Working closely with product, development, and cross-functional teams, you will transform ideas and user needs into seamless product experiences while exploring how AI-powered tools and emerging technologies can enhance both design workflows and user engagement.

Key Responsibilities

• UX/UI Design Execution: Design seamless and user-friendly experiences across web and mobile products, creating wireframes, user flows, prototypes, and high-fidelity UI designs that balance usability with visual excellence.
• User-Centered Product Design: Apply user research insights, usability best practices, and design thinking methodologies to create intuitive and effective digital experiences that meet both user and business needs.
• Cross-Functional Collaboration: Partner closely with product managers, developers, strategists, and other stakeholders to define requirements, solve design challenges, and deliver high-quality product experiences.
• Visual Design & Storytelling: Transform ideas and concepts into visually compelling digital products, ensuring consistency, clarity, and strong attention to detail throughout the user journey.
• AI & Innovation Integration: Explore and integrate AI-powered design tools and emerging technologies into design workflows to improve efficiency, creativity, and product outcomes.
• Continuous Improvement: Monitor user engagement and usability performance, identifying opportunities to refine experiences and enhance overall product effectiveness.

What We're Looking For

• 2–5 years of experience in UX/UI, product design, or a related field, with a strong portfolio demonstrating end-to-end design work across web and mobile platforms.
• Proficiency in Figma, Adobe Creative Suite, or similar design tools, with the ability to create wireframes, prototypes, and polished visual designs.
• Strong understanding of user-centered design principles, information architecture, interaction design, and usability best practices.
• Familiarity with AI-powered design tools and an interest in emerging AI trends and their application within digital product design.
• Excellent visual design skills, strong attention to detail, and the ability to think conceptually while executing ideas to a high standard.
• Strong collaboration and communication skills, with experience working effectively in cross-functional product environments.

Job Description

1. Design &Drafting

• Prepare detailed shop drawings, fabrication drawings, and installation drawings for aluminium and stainless-steel works.
• Develop 2D/3D models using AutoCAD or similar design software.
• Ensure drawings comply with project specifications, industry standards, and safety requirements.

2. Technical Detailing

• Produce accurate profiles, sections, and connection details suited for fabrication and site installation.
• Evaluate material thickness, cutting dimensions, welding details, fixing methods, and tolerances.
• Provide technical advice to ensure feasible and cost-effective design solutions.

3. Coordination

• Coordinate with project teams, architects, consultants, and contractors to clarify design intent.
• Attend design meetings, site meetings, and resolve technical issues when required.
• Update drawings based on feedback, site conditions, and revisions. 

4. Quality & Compliance

• Ensure design accuracy to minimise fabrication errors and rework.
• Verify material specifications for aluminium and stainless steel
• Ensure compliance with local building codes, safety guidelines, and fabrication standards.

5. Project Support

• Prepare cutting lists, bill of materials (BOM), and technical documentation.
• Assist in project planning and installation sequencing.
• Provide technical support during fabrication and installation phases.

Requirements

Qualifications

• Diploma or Degree in Civil / Mechanical Engineering, Architectural Technology, Industrial Design, or related field.
• Relevant experience in metal work design, façade design, or fabrication drawings preferred.

Skills

• Proficient in AutoCAD; knowledge of Revit, or similar software is an advantage.
• Strong understanding of aluminium profiles, stainless-steel fabrication, and metal joinery.
• Ability to read architectural, structural, and M&E drawings.
• Good problem-solving skills and attention to detail.
• Strong communication and coordination skills. 

Experience

• Minimum 2–5 years of relevant experience (can adjust depending on seniority).
• Experience working with contractors, fabricators, or façade/metalwork companies is an advantage.

We love building HR software. And surely we can do better – with your help.

What We Value

• You have initiative and are innovative
• You seek ownership in your work
• You have passion and ambition
• You love challenges and look for responsibilities
• You have a sense of humour (we love a good joke)
• You possess good English written and spoken communication skills

Responsibilities

User experience (UX) design is the process of creating products that provide meaningful and relevant experiences to users. This involves the design of the entire process of acquiring and integrating the product, including aspects of branding, design, usability, and function.

• Understand Product needs, goals and constraints to make UX recommendations
• Conduct research to identify customer pain points and wish list to enhance UX
• Collaborate with Dev team to produce innovative solutions to solve UX issues and/or improve overall UX
• Prepare design documents, interactive wireframes, mockups & prototypes using software tools
• Adopt user-centric design approach while working collaboratively in brainstorming sessions to design innovative solutions to complex problems
• Create usable assets that conform to the design guidelines for each platform (iOS, Android, Web)
• Keep up to date on the latest frameworks, industry trends and technologies for UX and put them to good use!

Requirements

• Minimum 2 years of UX design experience
• Possess strong understanding of Psychology and Human Behaviour for constructing meaningful UX
• Any combination of education, experience and training that demonstrates possession of specific job skills required for this position
• Strong understanding of UI and interaction design principles and architecture with an eye for detail and consistency
• Experience and knowledge of Sketch will be an added advantage
• Organized, self-starter, precise and able to produce accurate work under minimal supervision
• Passionate about all things UX and other areas of design and innovation
• Strong oral and written English communication skills

We would love to see

Your portfolio of prior projects that include samples that demonstrate:

1. Improvements in UI/UX (i.e. before vs after comparison), preferably supported with accompanying usage statistical data
2. The full set of work processes executed to achieve the end product
3. Articulate the tools used for each step of the work processes (i.e. Wireframing, Designing, Mockup preparation, Developer handoff & Web Analytics)

We appreciate people who are constantly working towards improving themselves. If you ever find yourself facing an issue, as a team, we’ll find the solutions together.

When’s a better time to join HerdHR and shape the product of the future? We say NOW.

NOTICE

We regret to inform that only shortlisted candidates will be notified.  All applications will be treated with the strictest confidence.

By submitting any application or resume to us, you will be deemed to have read and agreed to the terms of our Privacy Policy, and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration.

Consequences of Not Providing Personal Data for Transaction/Service/Application

Please be noted that should you not consent and provide use with the relevant personal data to fulfil the “Purposes” of collection, use and disclosure of your personal data by HerdHR, it may hinder our ability to continue to interact with you. We may not be able to make a decision on your recruitment and employment or comply with the law and therefore, we may not be able to make an offer of employment

You may refer and access our website for more information.

We love building HR software. And surely we can do better – with your help.

What We Value

• You have initiative and are innovative
• You seek ownership in your work
• You have passion and ambition
• You love challenges and look for responsibilities
• You have a sense of humour (we love a good joke)
• You possess good English written and spoken communication skills

Responsibilities

UserInterface (UI) Design focuses on anticipating what users might need to do andensuring that the interface has elements that are easy to access, understand,and use to facilitate those actions with a focus on maximising efficiency,responsiveness and aesthetics to foster a good user experience

• Be our DESIGN GURU
• Conceptualize and design graphical user interfaces, templates, wireframes and mocks
• Collaborate with team members to provide supporting graphics for implementation to web, mobile and other digital media platforms
• Participate in content development of user-friendly web content
• Content management of web portal/site.
• Have a keen eye for quality and pay strict attention to detail.
• Constantly engaging end users to gather feedback for continuous design improvement.

Requirements

• Candidate must possess at least a Diploma in Art/Design/Creative Multimedia or an equivalent

• Preferably 2 years’ experience in web and multimedia design (agency experience is a plus).

• Creative background across media types.

• Strong portfolio displaying user-centric designs.

• MUST HAVES

1. Proficient in Design/Multimedia Software such as Adobe Creative Suite.
2. Knowledge of CSS Coding, CSS Style sheets, HTML is a MUST.
3. To articulate and demonstrate effectively the level of proficiency through portfolio of projects and involvement.

We appreciate people who are constantly working towards improving themselves. If you ever find yourself facing an issue, as a team, we’ll find the solutions together.

When’s a better time to join HerdHR and shape the product of the future? We say NOW.

NOTICE

We regret to inform that only shortlisted candidates will be notified.  All applications will be treated with the strictest confidence.

By submitting any application or resume to us, you will be deemed to have read and agreed to the terms of our Privacy Policy, and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration.

Consequences of Not Providing Personal Data for Transaction/Service/Application

Please be noted that should you not consent and provide use with the relevant personal data to fulfil the “Purposes” of collection, use and disclosure of your personal data by HerdHR, it may hinder our ability to continue to interact with you. We may not be able to make a decision on your recruitment and employment or comply with the law and therefore, we may not be able to make an offer of employment

You may refer and access our website for more information.

Salary: $3000 (Basic) + Commission

5 days, 9.30am-6.30pm; May be required to work Saturday depending on workload or by appointment

Address: Ang Mo Kio 

Job scope:

• To produce interior and details drawing
• To provide high quality design work and other related services
• To be able to do quotation for personal sales
• To liaise with clients and contractors
• Able to propose design and ideas for clients
• Able to produce the CAD drawing, 3D Studio Max and etc. for projects

Requirements:

• Minimum Diploma in Interior Design
• 2-3 years working experience in HDB flat, condo and commercial is preferred
• Well-verse in Interior detailing work, joinery work, other interior finishing detail
• Knowledge of 3D computer illustration and Photo Shop is advantageous
• Able to work and illustrate or draft freehand

Kelly Chong Reg No:R26161160

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Job Description

We are seeking a creative and experienced Senior Interior Designer/Interior Designer to join our growing team. The successful candidate will be responsible for managing residential and landed property projects from concept development through construction and project completion.

Key Responsibilities

• Meet and liaise with clients to understand project requirements, lifestyle needs, budget, and design objectives.
• Develop design concepts, space planning layouts, mood boards, material selections, and presentation proposals.
• Prepare detailed design drawings, 3D visualisations, construction drawings, and specifications.
• Coordinate closely with architects, consultants, project managers, suppliers, subcontractors, and authorities where required.
• Manage projects from design development through construction and final handover.
• Conduct site measurements, site inspections, and project coordination meetings.
• Review and select materials, finishes, fittings, sanitary wares, lighting, and furniture.
• Monitor project timelines, budgets, and quality standards to ensure successful project delivery.
• Resolve design, technical, and site-related issues during project execution.
• Assist in preparing quotations, variation orders, and project documentation.
• Ensure designs comply with relevant regulations, building requirements, and company standards.

Requirements

• Diploma or Degree in Interior Design, Interior Architecture, Architecture, or related discipline.
• Minimum 3 years of relevant experience in interior design and project management.
• Experience in landed residential, reconstruction or A&A projects preferred.
• Proficient in AutoCAD, SketchUp, or equivalent software.
• Strong design flair with good technical detailing knowledge.
• Excellent communication, presentation, and client management skills.
• Ability to manage multiple projects independently.
• Strong coordination, problem-solving, and project management capabilities.

Why Join Us

• Opportunity to work on landed residential and luxury home projects.
• Exposure to reconstruction, A&A, and design-and-build projects.
• Collaborative and dynamic working environment.
• Career growth opportunities within a growing construction and interior design company.

We're looking for a highly creative 3D Designer with experience in exhibitions, events, thematic environments, festive installations, retail activations, museums, attractions, or experiential marketing projects.

If you enjoy turning concepts into immersive experiences and want to work alongside a team of experienced designers who have built award-winning environments, we'd love to speak with you.

What You'll Be Doing

• Develop creative concepts, thematic storytelling, spatial experiences, and brand environments
• Design exhibitions, events, retail activations, festive campaigns, experiential marketing projects, and themed installations
• Produce high-quality 3D renderings, visualisations, mood boards, and presentation materials
• Create production drawings and fabrication-ready artwork
• Work closely with project, production, and client-facing teams to bring concepts from idea to execution
• Research emerging design trends, materials, visitor engagement strategies, and experiential technologies
• Ensure design feasibility, quality standards, and successful project delivery

What We're Looking For

• Diploma or Degree in Architecture, Interior Design, Exhibition Design, Spatial Design, Graphic Design, or related disciplines
• Minimum 3 years of relevant experience in exhibitions, events, experiential marketing, themed environments, museums, attractions, or retail activations
• Proficient in 3ds Max, SketchUp, AutoCAD, Adobe Photoshop, and Illustrator
• Strong understanding of fabrication methods, materials, production processes, and spatial planning
• Strong portfolio showcasing event, exhibition, experiential, thematic, or retail projects
• Able to work independently and manage multiple projects in a fast-paced environment

Candidates With Experience From The Following Industries Are Highly Encouraged To Apply

• Event & Exhibition Design
• Experiential Marketing & Brand Activation
• Museum & Visitor Experience Design
• Theme Parks & Attractions
• Retail Experience Design
• Festive & Thematic Installations

Why Join Us

• Established creative team with strong staff retention (many designers have been with us 5+ years)
• Opportunity to work on large-scale exhibitions, experiential activations, festive installations, museums, visitor centres, and thematic environments
• Collaborative design culture with exposure to concept development through execution
• Stable organisation with long-term career growth opportunities
• Performance-based bonus and employee benefits

Portfolio submission is required for consideration.

Interested applicants may submit their CV and portfolio to:
cv.get@recruithaus.com.sg

As a Senior Software Engineer (Web), you will be working on:

• Partner with software engineers and other functions to understand objectives for development delivery efficiency and system resiliency, helping them articulate how specific technical capabilities and best practices will achieve key business outcomes.

• Conduct comprehensive assessments of Agency's existing technical landscapes, workflows, and processes to identify inefficiencies, pain points, and gaps that hinder their goals.

• Collaborate with Agency to identify the most relevant practices (e.g., CI/CD, SRE) for using Core Engineering Products in achieving their goals, considering unique needs and industry best practices.

• Develop transition roadmaps that outline a clear path from the current state to the desired future state, including the adoption of recommended tools and processes.

• Explain complex concepts clearly to various Agency stakeholders, providing actionable recommendations for improving workflows and addressing their challenges, and providing supporting diagrams as needed.

• Support Agency with proof of concept (POC) initiatives to validate solutions, offering hands-on assistance during early implementation phases to enable smooth transitions to full-scale rollouts.

• Collaborate closely with fellow Software Engineers to exchange insights, share tools and scripts, and foster a collaborative environment that supports continuous improvement and knowledge sharing.

What we are looking for:

• 6+ years in an individual contributor software engineering role.

• Experience with React with TypeScript

• Experience with NodeJS is a plus.

• Experience with one or more of Cloud Service Providers such as AWS, Azure, or GCP is a plus

• Strong track record of successful large-scale partner solution implementations, preferably in complex enterprise environments

• Exceptional communication skills with ability to bridge technical discussions between internal teams and external partners

• Experience working in highly secured and air gap systems is a plus (i.e. banking, government systems and similar)

Looking for Full Stack Engineers with at least 7 years of relevant experience (React with Typescript, NodeJS) 

Singaporeans ONLY

**We regret to inform that only shortlisted candidates will be notified. Personal data collected will be used for recruitment purposes**

About the Role

Our client, a well-established interior design and renovation firm, is looking to engage an experienced Sales Interior Designer (Freelance) to manage client projects and drive sales outcomes.

This role is suited for individuals who are confident in handling end-to-end design and client management independently.

Responsibilities

• Attend to customer enquiries and convert leads into projects

• Perform space planning, concept development, and design conceptualisation

• Provide consultation on renovation works and costing based on client requirements

• Prepare quotations and design presentations (mood boards, materials)

• Manage client relationships from initial consultation through to project completion

• Coordinate and supervise projects, including contractors and vendors

• Ensure quality delivery while managing multiple projects concurrently

Requirements

• Minimum 3 years of relevant experience in interior design and/or sales

• Strong design conceptualisation and client-facing capabilities

• Good communication, presentation, and negotiation skills

• Ability to manage multiple projects independently

Additional Skills (Advantage)

• Proficiency in 3DMax, SketchUp, AutoCAD, Adobe Photoshop

• Ability to read floor plans and technical drawings

Additional Information

• Freelance, commission-based engagement

• High earning potential based on performance

• Flexibility and autonomy in managing projects and clients

Tyson Jay Management Pte Ltd | EA License No.: 24C2479

Ivan Lim | EA Personnel No.: R1109856

• Understand needs: Identify UX requirements across products and translate insights into clear user goals.

• Collaborate: Work with Product Owners, BAs, and design partners.

• Create journeys: Convert business or technical recommendations into actual customer journeys or screens and suggest the proper UX implementation.

• Plan delivery: Accurately estimate work effort and timelines based on design scope.

• Design solutions: Produce wireframes, flows, application screens, and interactive Figma prototypes.

• Ideate: Ground decisions in UX heuristics, usability principles, and user needs.

• Leverage tools: Use Figma and JIRA to collaborate with product and engineering teams. Figma mastery is a must.

• Build UI components: Design interface elements consistent with our Design System.

• Maintain design consistency: Ensure proper use and maintenance of Figma components and adherence to the Design System.

• Create user aligned content: Collaborate with other teams to design EDMs, banners, and informational content that communicate effectively and align with UX principles of clarity, hierarchy, and user guidance.

• Align and advocate: articulate UX rationale in stakeholder friendly language

• Perform DQA: conduct systematic checks to verify that implemented screens maintain the integrity and intent of the original design.

Interested candidates, please email your resume to annasee@recruitexpress.com.sg

Anna See Sing Yee

CEI Reg R25157535

Recruit Express Pte Ltd

EA License No: 99C4599

We regret that only shortlisted candidates will be contacted

AWS is one of Amazon’s fastest growing businesses, servicing customers in more than 190 countries, reshaping the way global enterprises consume information technology and powering the developers who are building the next generation of global industry leaders. AWS customers include some of the most innovative Startups like Netflix, Pinterest, Spotify, Airbnb, and Instagram as well as some of the largest global enterprises like Shell International, Unilever, Hitachi, Sharp, Bristol-Myers Squibb, and Samsung. We help global and local enterprises to use cloud to remediate their technical debt and build new innovative businesses.

AWS Enterprise Support customers rely on us when running their business critical workloads on the AWS platform, and our Technical Account Managers (TAMs) and cloud support engineers are the primary daily touch-point for those customers. Customers include very large Enterprises, Public Sector companies, as well as fast growing businesses, internet companies, and the Web3 organizations. Unlike most support organizations, AWS Support is a self-standing business with revenue and P&L responsibility and one of the fastest growing businesses within AWS.

As Premium Support BDM based in Singapore, you will be part of the Enterprise Support organization focusing on the markets including Web3 and Hong Kong. In this strategic role, you'll serve as the crucial bridge between Account Managers (AMs), Technical Account Managers (TAMs), and Enterprise Support Managers (ESMs), orchestrating complex enterprise support opportunities through their lifecycle. You'll focus on strategic pipeline management, lead qualification, and enabling the broader AWS ecosystem to drive premium support adoption across diverse regional markets. You will identify areas for sharpening our Support proposition (e.g. a differentiated offering, value and return on investment vs price) and design and execute controlled experiments driving commercial innovation. You will quantify the impact of Support in driving AWS platform adoption, estimate the ROI, and design and execute initiatives to help accelerate our customer cloud adoption journey. You will enable the sales team to drive the day-to-day interactions with prospects, selling the Support value proposition, in order to build long-term business opportunity.

You'll join a diverse team of business development professionals who work closely with technical teams to drive the adoption of AWS Premium Support services. In this role, you'll have the opportunity to influence both business and technical stakeholders while developing deep expertise in AWS's latest cloud technologies and support offerings, with particular focus on emerging technologies including Web3, and digital asset platforms.

Key job responsibilities
- Manage and develop Premium Support business across Web3 and Hong Kong business.
- Build relationships with Web 3, Hong Kong, and emerging technology companies in the region
- Analyze drivers of Enterprise Support adoption and identify levers for improvement in regional markets
- Manage and optimize the opportunity pipeline for both new business across multiple territories
- Identify and analyze pipeline patterns to inform strategic business decisions
- Prepare and present business reviews to the senior Sales and BD management team
- Design and execute controlled experiments to refine support offerings, enhance differentiation, and drive commercial innovation
- Earn Trust with key stakeholders from CxO level to technical decision-makers across different cultural and business environments
- Partner closely with Account Managers to review and qualify opportunities, ensuring proper tracking through SFDC
- Drive engagement with AWS Global Sales (AGS) teams to maximize enterprise support adoption
- Drive the creation and promotion of customer success stories and case studies from regional markets
- In collaboration with Field Enablement, create training programs to ensure sales teams can articulate the value proposition of AWS Enterprise Support
- Collect and channel customer feedback to drive continuous product improvements
- Collaborate with global teams and Beijing-based PSBD colleagues to implement strategic initiatives and best practices
- Support the implementation of new programs acceleration and Enterprise Support pricing promotions
- Serve as the regional expert for the opportunities and requirements in the markets outside of Mainland China


A day in the life
As a Premium Support Business Development Manager based in Singapore, you'll work at the intersection of business and technology, helping customers understand and maximize the value of AWS Support services across multiple regional markets. You'll collaborate with account teams, solutions architects, and support delivery teams to ensure customer success while driving business growth. Your day might involve analyzing pipeline data, conducting strategic reviews with Account Managers, traveling to Hong Kong and other regional markets for customer engagements, enabling field teams on new support offerings, engaging with Web3 and emerging technology companies, and orchestrating complex opportunities through various stakeholders across different territories.

Basic Qualifications

- 6+ years of developing, negotiating and executing business agreements experience
- Bachelor's degree
- Experience in developing strategies that influence leadership decisions at the organizational level; managing programs across cross functional teams, building processes and coordinating release schedules; selling enterprise software or cloud-based applications; explaining complex technical concepts to various business and technical audiences; presenting to both technical and non-technical executive audiences
- Proficiency in Mandarin is required as the role involves liaising with Mandarin-speaking clients/business partners/stakeholders/customers who predominantly communicate in Mandarin.

Preferred Qualifications

- Experience interpreting data and making business recommendations
- Experience identifying, negotiating, and executing complex legal agreements
- Knowledge of Web3 technologies
- Understanding of regional business culture and practices

AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector.

We are looking for technology thought-leaders who build long lasting and influential relationships at all levels of an organization.

Amazon has a history and tradition of leading the world in Web-related technologies and services. Now, with Amazon Web Services (AWS) you have the chance to join the team as they help individuals and businesses take their computing infrastructures and applications into “the Cloud”. As a member of the Amazon Web Services Enterprise Support team, you will be at the forefront of Cloud technologies.

The Technical Account Manager (TAM) functions as part of the Enterprise Support team to ensure key enterprise customer success in building applications and services on the AWS platform. The TAM provides assistance to the customer as a strategic expert on the full line of AWS services and the customer’s architecture in support of strategy questions, project and launch planning and ongoing operational issues.

TAMs are engaged at the account level in providing recommendations and proactive advice through all phases of the cloud adoption life cycle. Every day will bring new and exciting challenges on the job while you:

* Champion and advocate for Enterprise Support customers
* Be excited about cross-team and cross-org collaboration
* Make recommendations on how new AWS offerings fit in the company strategy and architecture
* Complete analysis and present periodic reviews of operational performance to customer
* Provide deep reviews of service disruptions, metrics, detailed prelaunch planning
* Participate in customer requested meetings (onsite or remote)
* Has access and knows how to use all key customer resolution tools across all service groups to facilitate rapid resolution of customer concerns
* Work with some of the leading technologists around the world
* Work directly with Amazon Web Service engineers to ensure that customer issues are resolved as expediently as possible
* Act as incident manager for complex or large impact incident

About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences.

Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Basic Qualifications

- 5+ years of technical engineering experience
- Experience with operational parameters and troubleshooting for three (3) of the following: compute/storage/networking/CDN/databases/DevOps/big data and analytics/security/applications development in a distributed systems environment
- Proficiency in Mandarin is required as the role involves liaising with Mandarin-speaking clients/business partners/stakeholders/customers who predominantly communicate in Mandarin.

Preferred Qualifications

- Experience in a 24x7 operational services or support environment
- Experience in internal enterprise or external customer-facing environment as a technical lead
- Experience with AWS services or other cloud offerings

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.