Total 64 job vacancies by EPOS

Project & QC Lead

We are looking for a Project & Quality Control (QC) Lead to oversee and coordinate projects from pre-project preparation to post-project completion.

This role will work closely with internal Team Leads to ensure all project processes are executed according to company standards, timelines, and quality expectations. The Project & QC Manager will also track project progress, maintain documentation, and identify opportunities to improve project efficiency and quality.

Key Responsibilities

Project Coordination

• Coordinate project activities from pre-project preparation to post-project completion.
  
• Work closely with Team Leads to ensure project processes are executed according to defined workflows and timelines.
  
• Support cross-team coordination to ensure smooth project implementation.
  

Quality Control & Process Compliance

• Ensure project activities follow the company’s standard operating procedures (SOPs).
  
• Monitor project execution to maintain quality standards.
  
• Ensure project readiness before key milestones.
  
  

Project Tracking & Documentation

• Maintain proper records of project setup and implementation details.
  
• Track project status, progress, and completion across different teams.
  
• Ensure accurate documentation and reporting for project visibility.
  
  

Performance Monitoring & Improvement

• Monitor project outcomes after completion to ensure smooth operations.
  
• Identify recurring issues or operational gaps and recommend improvements.
  
• Prepare reports on project status, results, and improvement areas.

• Experience in project coordination, operations, or implementation roles.
  
• Strong organizational and project tracking skills.
  
• Detail-oriented with strong focus on quality control and process management.
  
• Ability to coordinate with multiple teams and stakeholders.
  
• Strong communication and problem-solving skills.

About EPOS

Backed by Ant International (a global leader in digital payments, digitisation, and financial technology solutions) EPOS, part of its global merchant payment services Antom, is a leading Point-of-Sale (POS) digital solutions provider based in Singapore.

Supporting Ant International's mission to empower SMEs, EPOS will leverage Antom's digital capabilities as the organisation's central hub to serve regional small and medium sized businesses with integrated O2O solutions.

With a growing presence across Singapore, Malaysia and Vietnam, we're continuing to look for passionate individuals to join our diverse and driven teams.

As we expand across Asia, to create meaningful, small yet powerful changes for businesses around the world together.

Job Summary

We are seeking a dynamic and results-driven Sales Hunter, Business Development individuals to join our growing Payments Team.

This role will focus on identifying new business opportunities, pitching and acquiring new merchants for our payment solutions, primarily a hunter role.

The ideal candidate has a strong background in sales, business development, and the offline payments industry.

This is what your job scope will be...

Acquiring Merchants

• Proactively identify and pursue new business leads through cold outreach, referrals, and networking.
• Conduct effective sales presentations and product demos tailored to merchant needs.
• Pitch, negotiate, and close deals to onboard merchants onto EPOS' payment solutions.
• Develop a strong sales pipeline and consistently meet or exceed sales targets.

Account Management

• Understand merchant pain points and provide tailored recommendations to support their business.
• Support onboarding efforts and ensure a smooth transition from sales to operations.
• Maintain long-term relationships to foster trust and identify upsell or cross-sell opportunities.

Stakeholders

• Build and maintain strong relationships with key decision-makers across various merchant categories.
• Collaborate closely with internal teams including product, onboarding, marketing, operations, and customer success to ensure merchant satisfaction.

• You have at least 2 years of experience in sales, business development, or account management (payments or fintech experience is a strong plus).
• You’re have experience dealing with SMEs or enjoy speaking to people.
• You’re confident, articulate, and persuasive in pitching solutions to potential clients.
• You have excellent interpersonal, negotiation, and problem-solving skills.
• You’re self-motivated, organized, and comfortable working with targets.
• You’re willing to travel locally for meetings with clients.
• You’re enthusiastic and eager to be part of a fast-growing, innovative team.

Backed by Ant International, EPOS is Singapore’s leading digital‑solutions provider, empowering SMEs to digitise and grow.

What You’ll Do

• Hit the streets daily: Walk into F&B, retail, and service outlets across Singapore to acquire merchants
• Cold outreach: Approach merchants through walk-ins, calls, and direct conversations
• Pitch & close: Present our payment devices and onboard merchants on the spot
• Fast setup: Guide merchants through quick device setup (plug-and-play)
• Chase numbers: Hit daily, weekly, and monthly acquisition targets
• Build your pipeline: The more merchants you sign, the more you earn

What You’ll Get

• Competitive base salary
• Unlimited commissions - no cap!
• Tiered incentives: The more merchants you acquire, the higher your commission rate
• Fast-track career progression for top performers
• If you’re good, you won’t just earn - you’ll scale your income.

Who Thrives Here

• People who are comfortable approaching strangers
• Hustlers who don’t wait for leads - they create them
• Resilient individuals who don’t crumble after rejection
• Competitive personalities who want their results to show in their pay
• Team players who still take personal ownership of targets
• Sales experience helps, but mindset matters more than CV.

Why Join Us

• Be part of a growing rollout of payment devices in Singapore
• Real street-sales exposure in the SME market
• Full training provided - scripts, pitches and field coaching
• Clear growth path into senior sales or leadership roles, performance is prioritized over tenure
• A team that values results, hustle, and execution

Backed by Ant International, EPOS is Singapore’s leading solutions provider, empowering SMEs to digitise and grow.

Responsibilities:

• Maintain high levels of customer satisfaction at all times
• Provide product training for new clients
• Answer inbound enquiries and provide information pertaining to queries, complaints and feedback
• Manage and resolve customer complaints and feedback
• First contact resolution of all cases handled
• Escalate and work with support team for complicated issues, and ensure issues are resolved and followed up properly
• Portray a positive and helpful attitude to external and internal customers
• Provide ideas to improve customer experience

Benefits:

• Full training and guidance for candidates
• Skills Development Program
• Acquire both technical and soft skills that will ensure long-term career stability and personal growth
• Advancement based on performance instead of seniority
• Good career advancement
• Incentives based on performance
• Dynamic and friendly environment – Not for the dull and boring

Requirements:

• Minimum 1 year experience in customer service.
• Excellent communication skills
• Display a positive attitude towards learning
• Training will be provided, technical knowledge is not required
• Ability to learn and acquire product knowledge: good attitude and hardworking
• Shows initiative and is proactive
• Detail oriented, honors deadlines, keeps promises, and maintains service standards
• Friendly, cares about customers, able to handle stress
• Able to talk to customers with confidence, civility and tact