Total 68 job vacancies by Delivery Hero

Senior Coordinator, Telesales – Future Talent Pipeline (Malaysia) - We’re proactively pipelining high-performing talent for upcoming roles. While not an immediate opening, shortlisted candidates would be prioritized as opportunities arise.

Are you a fit?
• Proven Track Record: Experience in Sales with a history of hitting commercial targets.
• Environment: You thrive in fast-paced, high-accountability settings.

Role Overview: As a Telesales Representative, you will be responsible for identifying and onboarding new restaurants to join our platform. You will play a crucial role in growing our business and ensuring the best dining experiences for our customers. In addition to sales activities, you will oversee the incubation and account management process for newly acquired vendors for a period of one month to ensure a smooth onboarding experience and sustained business growth.

Responsibilities:

• Inbound Leads: Handle incoming inquiries from potential restaurant owners interested in joining our platform.

• Offline Search: Research and identify potential restaurant partners through offline channels such as local directories, industry events, and referrals.

• Build Relationships: Establish and maintain strong relationships with potential partners, providing them with information about our services, benefits, and pricing.

• Qualify Leads: Assess the suitability of potential partners based on our criteria, ensuring they meet our quality standards.

• Sales Presentations: Conduct persuasive sales presentations over the phone, demonstrating the value of joining our platform.

• Negotiation: Negotiate terms and agreements with potential partners, addressing their concerns and objections effectively.

• Onboarding: Assist in onboarding, ensuring partners have all the necessary information and resources to get started.

• Meet Targets: Meet or exceed monthly and quarterly acquisition targets and KPIs.

Manager, Account Management – Future Talent Pipeline (Singapore) - We’re proactively pipelining high-performing talent for upcoming roles. While not an immediate opening, shortlisted candidates would be prioritized as opportunities arise.

Are you a fit?

• Proven Track Record: Experience in Account Management with a history of hitting commercial targets.

• Environment: You thrive in fast-paced, high-accountability settings.

• Location: We hire across major cities in Singapore; please enter your location for discussion during shortlisting.

(1) Program & Transformation Management

• Lead the planning and execution of large-scale COE transformation initiatives across multiple regions and functions.

• Drive end-to-end program management, including: initiative planning, cross-functional alignment, milestone tracking, risk management, launch readiness, post-launch hypercare stabilization

• Ensure successful delivery of initiatives such as: footprint management across COE and BPO teams, operational harmonization across regions, large-scale process transitions and team migrations.

• Drive accountability across stakeholders to ensure timelines, deliverables, and operational outcomes are met.

(2) Operational Design & Process Standardization

• Support the design and implementation of scalable operational frameworks and standardized processes across the COE.

• Work with operational leaders to: identify inefficiencies or operational gaps, define improved operating models, implement governance structures.

• Ensure new processes are operationally viable, scalable, and aligned with regional operational needs.

(3) Stakeholder & Cross-Functional Management

• Act as a key coordination point across multiple operational functions, including Operations, Workforce Management, Product, OPEX, Training, and BPO partners.

• Facilitate alignment across stakeholders to: resolve operational blockers, drive decision making, ensure consistent execution across teams and regions.

• Communicate program updates, risks, and outcomes clearly to leadership and key stakeholders.

(4) Performance Monitoring & Operational Insights

• Track and analyze operational performance during and after transformation initiatives.

• Use insights to identify improvement opportunities and support data-driven decision making.

(5) Change Management & Launch Readiness

• Support the successful rollout of new operational models by ensuring strong change management and launch readiness.

• Coordinate with relevant teams on: communications planning, operational readiness, training alignment, stakeholder enablement.

• Ensure teams are well prepared to adopt new processes and operating models.

• Ensure transparency and alignment across large-scale transformation initiatives.

We are looking for a Senior Backend Engineer to be part of our Foundation Tribe, to support our growing regional Product team here in Singapore as part of an international team of highly talented and motivated people.

Responsibilities:

• Diagnose and resolve complex technical challenges across software and infrastructure layers, with a focus on optimizing performance, reliability, and scalability.
• Contribute to the design and evolution of system architecture to address current business needs while ensuring scalability and adaptability for future technologies.
• Drive code quality by enforcing coding standards, conducting comprehensive code reviews, and implementing automated testing frameworks to ensure early bug detection and software reliability.
• Manage project priorities, deadlines and deliverables within autonomous teams.
• Work in a cross-functional and international team to deliver a holistic solution.
• Participate actively in architectural discussions, open reviews, and knowledge sharing with peers.
• Be an active partner for Product management in order to provide the best value for stakeholders and our customers.
• Good understanding and independent application of cloud environment, CI/CD, testing and validation
• Independently applies design patterns and best practices in reliability management (resiliency, autoscaling, monitoring, alerting)
• Mentor junior engineers, sharing technical knowledge and best practices while modeling strong collaboration, communication, and leadership skills to uplift overall team performance.

We are seeking a dynamic Backend Software Engineer (Golang)  to be part of AdTech team, supporting the growth of our regional Product team based in Singapore. You'll be part of a highly skilled and motivated international team driving innovation across the entire vendor journey.

Responsibilities:

• Designing and implementing the features which will be used across the global platform.
• Collaborate within cross-functional, international teams to manage project priorities, deadlines, and deliverables, driving holistic solutions.
• Contributing to designing and evolving the system architecture to meet current needs and support future growth and technologies.
• Enforcing coding standards and conducting thorough code reviews to maintain high-quality codebase. Implement automated testing frameworks to catch bugs early and ensure software reliability.
• Good understanding and independent application of cloud environment, CI/CD, testing and validation.
• Independently applies design patterns and best practices in reliability management (resiliency, autoscaling, monitoring, alerting).
• Identifying and resolving complex technical issues in software and infrastructure, continuously optimising for performance and scalability.

Do you want to see how a leading tech platform is steered from the top? As a Performance Analyst Specialist in the Managing Director (MD) Office, you won’t just be crunching numbers; you’ll be translating data into the narrative that drives foodpanda Malaysia. You will be the right hand to the MD Office leads, ensuring our business-as-usual (BAU) runs like a Swiss watch, our strategic projects have the data-driven "punch" they need to  succeed, and our executive narratives are brought to life through high-impact, world-class presentations.

What’s in your "Panda Box"?

• The Master of Narratives (Slides): You’ll take complex data and turn it into high-impact visual stories for leadership reviews, townhalls, and regional syncs. You don't just "make slides"—you build decks that influence decisions.

• The Data Detective (Analysis): You’ll perform structured analysis within our core KPIs. You’ll use existing frameworks to solve standard problems, but we expect you to speak up when you see a way to make a process better or faster.

• The Project Pilot (Support): You’ll support the MD Office on high-priority projects. You’ll gain expanded conceptual knowledge of how foodpanda works, from logistics to marketing, while helping us hit our milestones.

• The Pulse of the Business (BAU Management): You will manage the heartbeat of our office—coordinating BAU meetings, tracking action items, and ensuring information flows straightforwardly across the team.

We are looking for a highly analytical Finance BI Specialist to join our Regional team based in the Philippines, overseeing the business in our APAC and Europe markets.

The Finance BI Specialist will collaborate with stakeholders across multiple continents to support the team in reporting, analysis, automation, and process improvement. The ideal candidate will have a track record as a significant individual contributor as well as a strong team player. The individual will have exceptional attention to detail, but will also be a strategic thinker, excited by the opportunity to test ideas and lead projects that impact the company.

Responsibilities:

• Build strong relationships with internal stakeholders to understand business challenges and opportunities.
• Recommend solutions across the complex range of data visualization products and processes.
• Manage end-to-end data projects; identify issues, gather information from various sources, analyze data, interpret patterns and trends, give recommendations, build models, and create insightful automated reports
• Review day-to-day operation processes, identify areas of improvement and make actionable recommendations based on underlying analysis
• Analyze regional P&L performance, identifying key drivers of revenue and cost variances across APAC and Europe
• Interpret financial trends to provide commentary on business performance against budget and historical benchmarks
• Lead ad-hoc strategic deep-dives, translating raw data into actionable recommendations for regional leadership
• Continually automate/streamline processes to improve business efficiency in the region.

The Head of Partner Growth Strategy will lead the design and implementation of a centralized, scalable framework for Account Manager (AM) portfolio allocation, performance management, and incentive structures across the region.

This role sits at the core of commercial execution, ensuring that targets, incentives, and performance mechanisms are aligned with business priorities, while being adaptable to local market dynamics. You will work closely with country teams and central stakeholders to drive consistency, improve performance, and enable data-driven decision-making at scale.

Key Responsibilities

• Centralized Portfolio Allocation: design and implement a centralized model to allocate AM portfolios across markets, ensuring optimal distribution of accounts and resources to maximize commercial impact.
   
• Targets, Incentives & Performance Frameworks: build and scale standardized frameworks for:
  • Sales target setting
  • Incentive design
  • Performance management (including PIP processes)
     
• Cross-Market Collaboration: partner closely with country commercial teams to incorporate local strategy, market dynamics, and operational realities into centralized models. Act as a bridge between central and local teams to ensure alignment and adoption.
   
• Continuous Improvement & Optimization: regularly assess the effectiveness of portfolio allocation, targets, and incentive structures. Leverage data, performance insights, and stakeholder feedback to refine and improve frameworks over time.