Total 3,096 Quality Assurance / Control job vacancies

Job Description

• Industry/ Organization Type: Manufacture and Repair of Electrical Equipment
• Position Title: Test & Compliance Technician (Lighting / Electrical)
• Working Location: Ang Mo Kio Ave 5
• Working Hours: 5 days (Monday-Friday, 8AM-5:30PM)
• Salary Package: Basic Salary + OT Pay + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Assist in planning and conducting technical tests on lighting products, with a focus on emergency lighting performance and safety standards.
• Prepare and maintain technical documentation and compliance files required for product certifications, including SS 563 and other relevant standards.
• Collaborate with the engineering team to identify and resolve any non-compliance issues found during testing.
• Maintain, calibrate, and operate laboratory equipment while ensuring a safe and well-organized testing environment.
• Keep up to date with lighting standards, regulations, and industry developments, particularly in emergency lighting compliance.
• Perform other ad-hoc duties as assigned.

APPLY NOW!!!

• NITEC, Higher NITEC, or Diploma in Electrical Engineering or a related discipline.
• Strong interest in product testing, compliance, and safety standards, especially in emergency lighting systems.
• Familiarity with testing equipment, data collection, and analysis will be an advantage.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #79907 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

• Serving as technical expert to support production and resolve manufacturing issues.
• Supporting engineering changes, deviation request, training, qualification and update procedures.
• Streamline process through supporting continuous improvement and automation implementation.
• Providing support on improvement activities through workflow and digital tools.
• Ad hoc duties

Requirements:

• Min Diploma in Engineering
• Min 1-2 years of experience in production/manufacturing
• Able to think out of the box with strong desire to learn and a great teammate.
• Good communication skills

Interested & qualified applicants, please forward your latest CV to fion@pnnacle.com.sg

KEY FEATURES OF THE POSITION

Functional / Technical

·      Expertise in functional testing, regression, for Temenos T24 projects in the Private banking domain.

·      Test planning and execution including the test design, data management, environment planning, automation, non-functional testing, regression, defect management and test closure

·      Review and analyse Business requirements and system specifications to define test approach, scenarios and test cases.

·      Work collaboratively with various team to achieve goals.

·      Status reporting and able to drive the defect management across multiple teams.

·      Proactively raise issues, risks and recommend optimal solutions.

·      Work with the BA and Dev teams to drive even the upstream software quality (Requirements, Development Solutions)

SKILLS REQUIREMENTS OF THE POSITION

Technical and Functional

• Minimum 4+ years of experience in test analyst role for T24 projects, preferably with Private Banking
• Good knowledge of Securities, Payments, Corporate Actions, Derivatives, Structured Products, Accounting, Pricing, Portfolio Management, Forex, Treasury, Lending domains in Private Banking
• Excellent knowledge of T24 modules for these domains
• Excellent knowledge of and exposure to testing of T24 integration, COB testing, Client output
• Excellent knowledge of SWIFT message testing, regulatory reports
• Expertise in financial accounting for all asset types
• Expertise in working on Agile methodologies such as Scrum / Kanban / SAFE
• Agile planning tools – JIRA, Confluence

Personal and Social

• Excellent communication & Stakeholder management skills
• Good work ethics
• Good problem-solving abilities.
• Good team player
• Systematic and meticulous
• Ability to lead teams effectively across locations.

KEY FEATURES OF THE POSITION

Functional / Technical

·      Expertise in functional testing, regression, for Temenos T24 projects in the Private banking domain.

·      Test planning and execution including the test design, data management, environment planning, automation, non-functional testing, regression, defect management and test closure

·      Review and analyse Business requirements and system specifications to define test approach, scenarios and test cases.

·      Work collaboratively with various team to achieve goals.

·      Status reporting and able to drive the defect management across multiple teams.

·      Proactively raise issues, risks and recommend optimal solutions.

·      Work with the BA and Dev teams to drive even the upstream software quality (Requirements, Development Solutions)

SKILLS REQUIREMENTS OF THE POSITION

Technical and Functional

• Minimum 8+ years of experience in test analyst role for T24 projects, preferably with Private Banking
• Good knowledge of Securities, Payments, Corporate Actions, Derivatives, Structured Products, Accounting, Pricing, Portfolio Management, Forex, Treasury, Lending domains in Private Banking
• Excellent knowledge of T24 modules for these domains
• Excellent knowledge of and exposure to testing of T24 integration, COB testing, Client output
• Excellent knowledge of SWIFT message testing, regulatory reports
• Expertise in financial accounting for all asset types
• Expertise in working on Agile methodologies such as Scrum / Kanban / SAFE
• Agile planning tools – JIRA, Confluence

Personal and Social

• Excellent communication & Stakeholder management skills
• Good work ethics
• Good problem-solving abilities.
• Good team player
• Systematic and meticulous
• Ability to lead teams effectively across locations.

Job Summary

This role involves overseeing the laboratory’s accreditation and quality management system through equipment calibration and management, facility monitoring, assisting with quality assurance and control procedures to ensure and maintain the validity of test results. The responsibilities under this role will include performing quality assessments, maintain documentation, and assist in resolving quality-related issues.

This is a 1-year contract role.

Key responsibilities:

Environment Monitoring

Monitor laboratory conditions to ensure optimal testing environments and compliance with safety and environmental regulations, reporting any non-conformities.

Equipment Management

Commission and decommission standard lab equipment, conduct routine inspections, maintenance, and calibration, ensure equipment meets calibration standards, and assist in troubleshooting performance, accuracy issues and liaising with external service providers

Proficiency Test

Support inter- and intra-laboratory proficiency testing programs

Documentation & Traceability

Maintain accurate, up-to-date, and accessible detail records of equipment inventory, calibration certificates, maintenance activities and facilities monitoring

QAQC Process Flow

Assist in implementing quality assurance and control procedures, prepare for internal audits and address non-conformities, and support maintaining ISO 17025 accreditation while adhering to stringent QHSSE and technical requirements.

Continuous Improvement Initiatives

Participate in continuous improvement initiatives and provide feedback on potential improvements to laboratory processes.

Requirements:

• Diploma - relevant Engineering or Quality discipline, or equivalent in experience

• Minimum 3 years working experience

• Prior experience in ISO17025 accredited lab (desirable)

• Prior work experience in Geotechnical or construction materials laboratory and performing tests (desirable)

• Good numeracy and literacy

• Working knowledge of maths, statistics, functions, and geometry

• Eye for detail, diligent in following procedures and record-keeping

• Electronics technical skill (Desirable)

• Proficient in use of MS Office applications

What Fugro offers

• Competitive salary with Annual Wage Supplement

• Generous paid leave

• Career & training opportunities (international opportunities possible)

• Company shuttle from various pick-up at MRT stations across Singapore

• Collective health insurance and outpatient benefits.

• Employee Assistance Programme (EAP) to provide help when you need extra support.

• Additional benefits: Long Service Awards, Professional Membership, Weekly fitness-related activities, etc.)

**Benefits may vary according to position/contract/grade level.

Here's how to apply:

• Please include your latest resume in the application.

• Please describe your working rights in Singapore (work pass sponsorship is subject to quota and availability).

• We regret to inform that we will only process applications made via our Careers website (and other linked portals) and only shortlisted applicants will be contacted.

Job Description

• Design, develop, and implement Advanced engineering and process control solutions to optimize production processes, streamline workflows, and boost manufacturing productivity.
• Continuously assess and enhance Advanced engineering and process control capabilities/features to meet evolving production requirements, ensuring maximum efficiency and minimal operational disruptions.
• Generate and manage comprehensive reports on production and manufacturing KPIs
• Take charge of Advanced process control (APC) and fault detection classification (FDC) projects from initiation to conclusion, defining E2E integration scope, managing timelines, and providing regular progress updates.
• Proactively monitor APC/FDC performance, pre-emptively identify potential system issues, and implement preventive measures to minimize unplanned downtime.
• Conduct regular maintenance of APC/FDC software and hardware, troubleshoot technical issues, and ensure systems operate at peak performance.
• Collaborate with production and IT teams to identify opportunities for overall Advanced engineering process control improvement and implement changes that align with long-term operational objectives.

Requirements

• Strong knowledge of programming languages such as Java, C#, Groovy or Python and experience with database management such as Oracle
• Proficient in Model predictive control definition and understanding in semiconductor manufacturing system, processes and technologies
• Proven track record in Advanced Process control system (APC, FDC) development, integration, and optimization in a semiconductor environment.
• Understanding of AMAT E3 and PDF Exensio application will be added advantage.
• Effective communication and collaboration skills, with the ability to work with IT cross functional team (MES, EA, IMC)
• Bachelor's degree or higher in Computer Engineering, Computer Science or equivalent experience

Job Description

• Oversee overall quality and safety of food products at Central Kitchen
• Ensure that food products meet standards set by company and regulatory bodies
• Develop and review quality and safety policies
• Conduct and manage regular inspections and audits
• To maintain and improve existing quality control procedures
• Conduct investigations on customers’ feedback
• Validate that all products were made in compliance with established QA protocol
• Ensure that standard operating procedures are adhered to
• Monitor quality standards of products
• Ensure that all activities conform to HACCP & AVA/NEA guidelines
• Supervise and oversee all quality assurance matters
• Product and process development
• Assist in all areas of R&D, product and process development, food tasting

Job Requirements

• Minimum Degree in Food Science & Technology or related field
• Preferably 5 years of working experience in the QA field (inspection, central kitchen or manufacturing background) in the F&B industry
• Able to write and converse well in both English & Mandarin due to operational needs to communicate with mandarin-speaking clients
• Highly motivated, meticulous and takes initiative

To submit your application, please apply online apply@rn-care.com or call +(65) 6514 9838 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

Job Description

• Assist in implementation and management of food safety (HACCP & ISO 22000) & quality assurance programmes in Central Kitchen & outlets (local & overseas)
• Training of staff in Standard Operating Procedures (SOPs), food hygiene and food handling techniques
• Assist in QA testing programme and new product development
• Conduct regular inspections • Conduct investigations on customers’, outlets’ and Central Kitchen’s feedback
• Ensure all SOPs are adhered to at Central Kitchen & outlets
• Liaise with vendors/contractors on maintenance matters pertaining to food safety/QA issues

Job Requirements

• Minimum Diploma in Food Science & Technology or related field
• Preferably 3 years of working experience in the QA field (inspection, central kitchen or manufacturing background) in the F&B industry
• Able to write and converse well in both English & Mandarin due to operational needs to communicate with mandarin-speaking clients
• Highly motivated, meticulous and takes initiative

To submit your application, please apply online apply@rn-care.com or call +(65) 6514 9838 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

Responsibilities:

• Assist the undersigned in managing corporate compliance matters for various group companies in Singapore and Dubai
• Ensure timely filing of statutory returns, regulatory submissions, and corporate documentation
• Maintain and update corporate records, registers, and compliance trackers
• Liaise with regulatory authorities, external advisors, auditors, and company secretaries
• Monitor changes in relevant laws and regulations and advise management on compliance requirements
• Support board meetings, including preparation of resolutions and minutes where required
• Ensure adherence to corporate governance standards and internal policies across jurisdictions

Requirements:

• Degree in Commerce (or equivalent qualification)
• Qualified Company Secretary / Inter Company Secretary certification is mandatory
• 4–5 years of experience handling corporate compliance matters
• Strong knowledge of corporate laws and regulatory frameworks in Singapore (knowledge of Dubai regulations is an advantage)
• Detail-oriented with strong organisational and documentation skills
• Good communication and stakeholder management abilities

Job Description

About Abbott

Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology.

The Opportunity

We have an exciting opportunity on our APAC Office of Ethics and Compliance (OEC) team for a Compliance Director, APAC South, located in Singapore. In this role, you will provide direct oversight for complex elements of Abbott's compliance program in the APAC South region (Singapore/Malaysia/Philippines, Thailand, Indonesia, Australia and New Zealand) across all of our business units. You will be responsible for directing the development and implementation of the OEC’s compliance program, including training, risk management, and monitoring. Additionally, you will direct and manage the APAC South compliance team.

What You’ll Do

The Compliance Director performs the following with moderate supervision from OEC leadership (e.g. Ethics and Compliance Officer).

• Provide leadership, guidance and support to all levels of key divisional business functions on complex ethics and compliance issues, including policy interpretation and requirement, compliance risk assessment, trend analysis and best practice recommendations.

• Resolves complex ethics and compliance matters that have significant impact to Abbott.

• Directs and conducts periodic reviews and updates related to complex OEC policy and divisional/affiliate procedures ensuring clarity, applicability and compliance to OEC policy and external requirements, with minimal supervision from the ECO.

• Develops, updates, implements, and delivers OEC’s comprehensive training program on complex OEC and divisional/affiliate policies and procedures.

• Provides oversight to corporate and/or divisional monitoring process to ensure compliance with OEC/affiliate policies and procedures.  Reviews industry trends and internal results, and recommends corrective actions.

• Partners with the ECO and business on compliance audits, oversees the fulfillment of auditor requests, acts as liaison between business and auditors during on site activities, evaluates and assists the businesses with responses to all complex preliminary findings and recommendations, guides the business in preparing corrective action to address complex and highly complex findings and recommendations.

• Oversees all Affiliate Compliance Committees at the affiliate level and provides input on violation process.  Reviews internal trends and implements corrective actions.

• Provides leadership and guidance on proposed commercial programs, identifies complex legal and regulatory issues, analyzes alternatives and works with legal, as appropriate, to propose solutions to the business.

• Possesses in-depth knowledge of Abbott businesses and knowledge of the broader business impact.

• Leads cross-functional teams on complex issues or projects.

• Has direct reports with people management responsibility located in APAC South.

• Assists in selecting, recruiting, onboarding or otherwise training direct team and may also assist other OEC team members.

• Accountable to the APAC Ethics and Compliance Officer and executive-level divisional/country management

• Assigned matters/business units have significant impact to Abbott's Compliance Program

• Operates with autonomy and limited supervision

• Responsible for directing and managing the OEC team for APAC South

Required Qualifications

• Bachelor’s degree (BS/BA) is required.

• Advanced degree such as MBA, Masters, JD, or equivalent work experience, strongly preferred.

• Minimum of 8-10 years’ experience, with exposure to business functions such as compliance, legal, regulatory affairs, governmental affairs, and finance.

• Experience working in medical device or life sciences industry, preferred.

• Experience with Microsoft Office suite including but not limited to Excel file management, PowerPoint presentations.

• Experience with data analytics. May include building, iterating, and managing reports and/or dashboards in relevant systems such as PowerBI or Tableau.

• Must have strong English written and verbal skills and an ability to effectively communicate with colleagues at all levels.

• Oral and/or written proficiency in other Asian languages, a plus.

PRINCIPAL ACCOUNTABILITIES

Quality Engineer is responsible for making sure that the engineering and manufacturing process are performed correctly using the calibrated and right tools, correct material specs, and processes.

JOB RESPONSIBILITIES

1. Work with Quality Manager to ensure the inspection processes adhere to the relevant work Instructions, quality plan, drawings, and QMS requirement.
2. Leads cross-functional team in customer complaint and internal quality issues investigation and in-charge in driving corrective and preventive actions to prevent recurrence.
3. Analyzes data pertaining to the quality performance and identifies and implements continual improvement.
4. Performs internal audits to ensure the company's compliance with the QMS and customer requirements.
5. Conducts training to improve the competency of the quality inspectors.
6. Arrange with customer’s 3rd party inspector for on-going/pre-delivery of job inspection.
7. Promptly update the progress of on-going job(s) to the customer’s 3rd party inspector.
8. Review and sign-off of a material certificate, certificate of conformance, and testing report.
9. Liaise with supplier/customer on material certificate-related matters.
10. Assist Quality Manager in implementing the Quality Management System.
11. Work with Quality Supervisor/Lead & Quality Manager to monitor process study for improvement in efficiency, manpower saving, and optimal method.
12. Work with Quality Lead in managing the control of drift as per relevant process procedure.
13. Responsible for the accuracy and timely inspection & calibration of monitoring and measuring devices & ensure the use of calibrated and calibrated measuring equipment is practiced for both production (product-related) and quality departments and the Calibrated Measuring Equipment log is maintained.

REQUIRED COMPETENCIES

1. Proven and Solid 3 years of work experience in the same field and in the Oil & Gas Equipment Manufacturing Environment
2. Diploma/Degree in Engineering or related field
3. Knowledge in ISO9001, Quality Management System, Quality Control, and usage of measuring devices/tools.
4. Fluent both in oral and written English.
5. Good team player with a strong commitment to quality, and the ability to work closely and communicate effectively.

*Only shortlisted will be notified.

* Salary is commensurate with qualifications and experience.

Join a growing manufacturing environment and take on a key role in driving quality compliance and continuous improvement.

The role of the Senior Quality Assurance Executive includes:

• Ensure compliance with cGMP, GxP, GMP, ISO and regulatory requirements
• Manage QA systems including CAPA, deviations, change control and complaints
• Support validation, qualification, audits and regulatory inspections
• Review batch records, perform material/product release and issue COA
• Maintain SOPs, quality documentation and support supplier qualification

Job Requirement:

• Degree in Pharmacy, Food Science or related field
• Minimum 5 years of QA experience in manufacturing
• Must have strong cGMP knowledge and experience
• Familiar with audit, validation and quality systems
• Meticulous, organised and able to work under pressure

Other Information:

• Monday to Friday, 8.30am to 5.30pm
• Jurong Island work location
• Company transport from Jurong East provided
• AWS and variable bonus applicable

Interested candidates, please send your detailed resume stating Past Employments, including Reasons of Leaving, Last Drawn Salary for the most recent 2 positions (breakdown of basic salary, allowance, bonuses etc), Expected Basic Salary and availability. Interested candidates, please send your detailed resume stating Past Employments, including Reasons of Leaving, Last Drawn Salary for the most recent 2 positions (breakdown of basic salary, allowance, bonuses etc), Expected Basic Salary and availability.

By sending your job application/resume to us, it shall bedeemed that you have agreed and hereby give your consent to MANFIELD in collecting, using and/ or disclosing your personal data for the purpose of accessing and processing your job application and/ or for future job opportunities within MANFIELD and/ or with the client(s) of MANFIELD. If you wish to withdraw your consent, please notify us. Kindly visit our company website for more information on the Privacy Policy.

WE REGRET TO INFORM THAT ONLY SHORTLISTED CANDIDATES WILL BE NOTIFIED

Manfield Employment Services Pte Ltd (Lic. No: 95C2823)
Posting Personnel: Bernard Pang
EA Personnel Reg No.: R24119695

The Role

My client is a global Hedge Fund and we are looking for a VP Compliance in the Singapore office. You will be the subject matter expert of the compliance function and will act as a key partner to the business on regulatory, risk, and governance matters.

Responsibilities

• Oversee day-to-day compliance operations, including monitoring activities and regulatory obligations
• Maintain and enhance compliance policies, procedures, and internal controls in line with MAS expectations
• Act as the key compliance authority for client onboarding, reviewing KYC/AML documentation and higher-risk cases
• Conduct enhanced due diligence and ensure ongoing client reviews are performed in accordance with internal policies
• Identify and assess compliance and operational risks, and implement appropriate mitigation measures
• Monitor adherence to investment mandates, limits, and regulatory restrictions
• Serve as the primary point of contact for regulators, including handling inspections and regulatory queries
• Prepare regular compliance reports for senior management and the board
• Support internal and external audits, investigations, and remediation initiatives
• Deliver compliance training and provide ongoing advisory support to business teams

Requirements

• Bachelor’s degree in Finance, Business, Law, or a related discipline
• Approximately 5+ years of compliance experience within PE, asset management, hedge funds, or other CMS-regulated environments
• Strong working knowledge of Singapore regulatory requirements under the SFA/FAA framework
• Proven experience managing regulatory engagement and inspections
• Hands-on exposure to client onboarding, AML/KYC, and risk assessment
• Strong communication skills and ability to work closely with senior stakeholders

WT

EA Personnel No R1985201
BeathChapman Pte Ltd
Licence No 16S8112

Job Description

• Industry/ Organization Type: Precision Manufacturing
• Position Title: QC Technician
• Working Location: Loyang
• Working Hours: 5 days (Mon - Fri, 8.00am - 5.45pm)
• Salary Package: Basic salary up to $2,000 + Performance Bonus
• Duration: Permanent Role

Key Responsibilities

• Prepare and submit first article samples for approval.
• Create packaging specifications.
• Develop inspection plans for products.
• Support inspection processes for in-process, incoming, and outgoing parts.
• Train inspectors and operators on quality check points and measurement methods.
• Work with Production, Toolroom, and Suppliers to address quality issues.
• Ensure documents and records comply with ISO quality standards.
• Assist Engineers as needed.
• Manage and maintain all measuring and testing equipment.
• Help Engineers update monthly quality control reports, such as supplier performance.
• Assist Engineers or Managers in collecting and compiling data for reports.
• Support other quality-related tasks as required.

APPLY NOW!!!

• Minimum 2 years of relevant experience.
• Able to read engineering drawings.
• Good reporting and administrative skills.
• Able to work independently with minimal supervision.
• Experience with OGP Smartscope, CMM, or other measuring tools.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #75340 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Banking Sector Client: Training Programme Details

- There will be a 1-2 months training programme whereby you will be required to pass a role-play & technical assessment in order to be posted to your work teams (2 attempts given)

- Minimum attendance required (95%) in order to pass the training programme.

Shift Timings

Weekends/PHs shift

Working Hours : 5 working days, 1 rest day and 1 off day per week

42.5 hours per week

Staggered shift hours : 8.5 working hours between 7 am to 10pm + 1-hour meal break in between

Rest Day and Off Day : Scheduled by Client (1 weekday + 1 weekend, non-consecutive)

Or otherwise advised by the Client

· Ensures highest standard of service delivery to our customers.

· Respond and react in a timely manner to escalate fraud / scam service request.

· Investigate transactions flagged as suspicious timely.

· Maintains confidentiality of the Bank’s customers and data.

· Identifies and resolves customer issues and enquires received via calls platforms completely, accurately within the committed turnaround time and in accordance with Contact Centre standards to ensure contact handling accuracy and operational effectiveness

· Educates the customer about the Bank’s products and services and directs them toward available resources for self-help.

·  Resolves customer enquiry, request and feedback to the satisfaction of the customer, and complete accurately the necessary documentation and subsequent solutions.

· Ensure group compliance & control standards are observed and met in the execution of customers’ transaction requests

·  Uses technology and system tools as directed and within established guidelines.

· Ensures knowledge is up-to-date by participating in individual and team trainings, meetings and reading the information posted in the Contact Centre’s knowledge management system.

·  Keeps abreast with current issues in the banking environment and competitors’ innovations.

Job Requirements

· Degree/ Diploma in any discipline.

·  Although preferred, previous experience in Call Centre, a financial services or Fraud setting is not essential. Our dedicated onsite Training team will provide you with a specifically designed training programme and support in your new role; and to enable you to develop and provide ongoing training for all team members.

· Possess a positive mindset with a “CAN-DO” attitude a and passion to deliver quality customer service.

·  Possess a pleasant voice, excellent comprehension, communication, interpersonal skills and work etiquette.

· Possess good command of written and spoken English.

· Good analytical skills; passion for working and is good in working with numbers.

· Resourceful, proactive, results-driven, attentive to details and a good team player who likes to work in a fast-paced changing environment.

· Passion for working, responsible and with good working attitude.

· Proficient in PC skills including MS Office applications.

· Ability to work on staggered/rotational shifts including weekends and Public Holidays to support 24x7 Contact Centre service operations.

· Liaising and Escalating with relevant BUs / Compliance to meet MAS Compliance and Regulatory standards.

(PDPA & MAS Notice 626)

· Gathering Evidence for Scam Report and Escalating to relevant BU for Touchpoint / Investigation /

Compensation within stipulated timeframe

· Understanding Fraud & Scam Terminology and Methodologies.

· Advisory & Prevention of Bank's Customers from Pig Slaughtering Scam, Jobs Scam, E-Commerce Scam, Phishing Link Scam (Tokenised / No chargeback right transaction, Phishing Impersonation (Government

Impersonation / Friends Scam), Investment Scam, Sex Scam, Love Scam.

· Handling Reporting Mule Accounts / Funnel Accounts.