Total 514 PR / Media / Communications job vacancies

Role Overview

We are looking for a creative, commercially minded and hands-on Social Media Assistant Manager / Manager to lead and execute the brand’s social media presence across key digital platforms. This role will be responsible for building brand awareness, driving engagement, supporting traffic/conversion objectives, and ensuring content aligns with the overall brand direction. The ideal candidate understands both content storytelling + performance mindset and can work effectively in a lean, fast-moving environment.

This is an individual contributor role to begin with, requiring a proactive and hands-on individual who is comfortable balancing strategy, execution, creator relationship management, and cross-functional collaboration.

Key Responsibilities

1) Social Media Strategy & Planning

• Develop and execute the brand’s social media strategy aligned with business and marketing goals

• Own monthly social media calendar across key campaigns, launches and seasonal moments

• Identify content opportunities across organic, trend-led and always-on communication

• Ensure platform-specific strategies across Instagram, TikTok, Facebook, LinkedIn (where relevant)

• Recommend improvements based on platform shifts, consumer behavior and competitor movements

2) Content Creation & Execution

• Lead end-to-end social content planning including reels, short-form videos, static assets, UGC, BTS and campaign storytelling

• Brief internal creative/design teams on content requirements

• Support simple in-house content creation including quick edits, reactive content and trend-led assets

• Ensure brand consistency across copy, visual tone and storytelling

• Optimize content mix for awareness, engagement and conversion

3) Community Management, Influencer Marketing & Brand Advocacy

• Manage day-to-day community engagement including comments, DMs, customer conversations and social interactions while maintaining brand tone of voice

• Identify, research and build a pipeline of relevant content creators, influencers, KOLs and brand advocates aligned with the brand’s positioning and audience

• Manage end-to-end creator outreach, seeding, gifting, relationship management and partnership coordination

• Build and maintain strong relationships with creators, agencies and external partners to support ongoing collaborations

• Support influencer-led campaigns across product launches, seasonal collections and brand storytelling moments

• Coordinate seeding calendars, product movement and collaboration timelines with internal teams

• Identify UGC, advocacy opportunities and community-led content that can strengthen social presence and brand trust

• Evaluate creator fit based on audience quality, content relevance and brand alignment, not just follower count

• Track creator and partnership performance including engagement, reach, quality and overall contribution

4) Social Growth, Events & Activations

• Support social-led traffic, engagement, awareness and brand affinity growth

• Coordinate brand events, store activations, launch events and experiential opportunities involving influencers, creators and community partners

• Identify opportunities for partnerships, social activations and community-led brand experiences

• Work closely with Marketing, Retail, Public Relation, E-commerce and Creative teams to ensure campaigns and activations are aligned

• Support seasonal campaigns, collaborations and major brand initiatives through social-first storytelling

5) Performance Tracking & Reporting

• Track KPIs such as engagement, reach, follower growth, saves, CTR, traffic and conversion contribution

• Analyze best-performing content formats, creator performance and audience behavior

• Share monthly reports, insights and optimization recommendations

• Monitor competitor and category trends regularly

• Use data to refine content, creator strategy and campaign direction

Requirements

- 4–5+ years experience in Social Media / Digital Content / Brand Marketing

- Experience in fashion, lifestyle, retail, e-commerce or consumer-led brands preferred

- Strong understanding of Instagram, TikTok, Meta ecosystem and evolving social trends

- Comfortable balancing strategy + execution (not just planning)

- Good eye for aesthetics, storytelling and social-first content

- Strong copywriting and communication skills

- Familiarity with Canva, CapCut, Adobe Suite or basic editing tools

- Experience with scheduling/reporting tools (Meta Business Suite, Sprout, Hootsuite etc.)

- Analytical mindset with understanding of engagement, traffic and performance metrics

- Experience in influencer outreach, seeding and creator relationship management is a strong advantage

- Comfortable coordinating campaigns, activations and external relationships

- Highly organized and comfortable working in lean, fast-paced environments

- Self-starter with a proactive and hands-on approach

Requirements:

1. Ideal candidate must come from marketing agency / studio & production / media house industry.
2. Ideal candidate must have experience in international finance [ eg: SG & MY ]
3. At least Degree in Accounting with 3-5 years in full set accounts experience
4. Must master in Xero system, familiar with SFRS, Singapore GST, Malaysia SST and payroll across Singapore & Malaysia
5. Occasionally travel to KL/ JB office is required

Job Scopes:

• Run a full set of accounts for SG (HQ) and MY entities in Xero; maintain clean GL, AR/AP, fixed assets and project/job costing.
• Lead month-end close by T+5 (management accounts by T+7): P&L, balance sheet, cashflow, variance commentary and actionable insights for leadership.
• Prepare consolidated management reports (entity, portfolio and client/job views) with trend analysis and margin drivers; present at monthly leadership.
• Ensure GST (SG) and SST (MY) compliance incl. rate changes, transitional rules, reconciliations and returns.
• Maintain compliance with SFRS/SFRS for Small Entities; coordinate annual financial statements, external audit and tax agents.
• Build and track annual budget, quarterly re-forecasts and rolling 13-week cashflow.
• Partner account leads on client/project pricing sheets, production budgets and post-mortems; drive GP% and utilization targets.
• Own cashflow management: daily cash position, treasury/YouBiz card controls, intercompany settlements, FX where relevant.
• Tighten AR: credit terms by client type, IO/PO hygiene, milestone billing, dunning cadence, dispute resolution; forecast cash conversion.
• Govern AP: vendor onboarding, W-9/WHT equivalents (where applicable), 3-way match (PO-GRN-Invoice) for production/media, payment runs.
• Oversee payroll and statutory submissions: CPF (SG); EPF / SOCSO (MY), including new EPF requirements for non-Malaysian employees effective Oct 2025; coordinate with HR on policies, benefits and year-end.

About AP Media

AP Media is a creative media tech company that represents a new multi-disciplinary intersection point in the industry. At a time when audiences are craving for more immersive digital content, we are here to provide the technical expertise, experimental thinking and marketing innovation brands need to thrive.

Job Description:

• Familiar with local employment act and good HR practices.
• Handle daily phone Calls and Incoming / outgoing emails
• Conducts interview and assessment of applicants
• Willing to learn and apply new grants
• Purchasing of office supplies and stationery
• Liaising with suppliers to ensure working office facilities
• Assist in organising events for staff
• Documentation filing
• Maintain cleanliness of pantry
• Manage inventory of IT equipment and basic IT troubleshooting
• Demonstrated ability to accept responsibility & work effectively both independently& with a team
• Any other ad-hoc duties assigned

Job Requirements:

• ‘Can do’ work attitude is a must.
• Enthusiastic and positive team player with a “No task is too small attitude”
• Organized and detail-oriented, able to prioritize and meet deadlines.
• Willing to learn
• Start work immediately

We are looking for an ambitious Marketing Executive to help us increase our clients‘ Brand awareness and Customer base through the promotion of their products and services at our event sites in Singapore.

As a member of our Marketing team, you will have room to advance your career. Our candidates receive 1-on-1 coaching/mentorship, continuous training and career guidance, travel opportunities, leadership opportunities to coach newcomers and fast tracked career advancement/growth.

Responsibilities

1. Participate and ensure the successful execution of our events marketing campaigns
2. Promote our products or services to existing and potential customers
3. Work with the rest of the Marketing team to develop promotion strategies and oversee their implementation

Requirements

Background in Sales, Marketing, or similar roles is a plus

• Open minded and willingness to learn

• Good communication and presentation skills is a plus
• Candidates with no prior experience are welcome to apply

Job Type: Full-time

Job Scope:

• Conduct Journalism training programmes and lessons for students in MOE schools (mainly primary and secondary) across various locations in Singapore.
• Teach broadcast, journalism, video production skills including storyboarding, filming techniques, lighting, sound, and editing.
• Guide students in creating short films, school projects, or digital media content.
• Related training areas may include Journalism, Media, Photography, Digital Art, Stop Motion, and New Media.

Job Requirements:

• Must be MOE eIRS (Instructor Registration System) registered or currently in the process of applying. (Kindly state this clearly in your application/resume)
• Minimum A-Level / Diploma / Higher Nitec or equivalent qualification.
• Strong passion and technical knowledge in videography, including use of cameras, video equipment, and editing software.
• Self-motivated, adaptable, and eager to inspire students.
• Must enjoy teaching and working with children & teenagers.
• Available on weekdays between 8am – 5pm.
• Teaching and/or industry experience in journalism, videography would be an advantage.
• Only Singaporeans may apply.

Application Details:
Please include the following in your resume (doc or pdf format):

• Personal particulars
• Educational background
• Work experiences
• Valid Registration Slip with MOE (if available)

Note: Only shortlisted candidates will be notified.

We are looking for a Social Media Specialist with a passion for live streaming to join our team!

Job Description:

• Build and maintain social media communities for our top games, including platforms like Facebook, Twitter, Instagram, Discord, TikTok, and YouTube. Monitor social media of rival products and special occasions to produce high-quality content.
• Expand our games' presence on other social media platforms and channels such as Snapchat, Reddit, Pinterest, etc.
• Focus on social media operations and promotion activities
• Develop new partnership opportunities with other industries and agencies.

Job Requirements:

• Degree in Marketing, Business or a related field.
• Min 1 year of live streaming experience and must be comfortable appearing on camera.
• 1-2 years of experience in building and maintaining social media communities across major platforms, especially Facebook, Discord and TikTok.
• Familiarity with daily social trends, the latest pop culture, popular games, and TikTok content trends.
• Fluency in English is required to handle queries, questions, and feedback related to social media operations and promotional matters.
• Innovative, able to work independently, and committed to constant self-improvement.
• Experience in the gaming industry would be welcomed.
• Videos production or live streaming experience is a plus.

Benefits:

• Career progression
• Be part of a young, fun and dynamic team
• Flexi health & well-being benefits including family
• Annual Wage Supplement (AWS)

We’re looking for a creative go-getter who lives and breathes social media trends — someone who can spot a viral moment before it happens. As a Marketing Executive, you’ll be the brain behind our Telegram and TikTok strategies, crafting content that keeps our audiences talking, sharing, and coming back for more.

If you’re the type who scrolls through TikTok for “research”

Job Description

• Industry/ Organization Type: Educational Content Publisher
• Position Title: DTP Desktop Publishing Admin Assistant
• Working Location: Bukit Merah
• Working Hours: 5 Days, Monday – Friday (8am – 6pm / 9am – 7pm)
• Salary Package: Basic Salary + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Support in the end-to-end production of educational publications, from manuscript development through to final printing.
• Coordinate with editors, graphic designers, layout artists, printers, and external service providers to ensure projects are delivered efficiently and on schedule.
• Support page layout preparation, proofreading activities, formatting tasks, and quality checks to maintain content accuracy and presentation standards.
• Plan and track production timelines, monitor ongoing assignments, and ensure milestones and deadlines are met.
• Maintain and organise production-related records, files, documentation, and administrative materials.
• Provide general administrative support and undertake additional production-related tasks as required.

APPLY NOW!!!

• Minimum Diploma holder.
• Experience in publishing, print operations, project coordination, or administrative support is advantageous.
• Meticulous with strong organisational abilities and effective time-management skills.
• With proofreading experience is a plus.
• Familiar with design software such as Adobe InDesign, Illustrator, and Photoshop.
• Able to manage multiple priorities simultaneously and perform well in a deadline-driven environment.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #10039 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Our client is actively searching for a Full Time Lecturer (Media, Communication & Graphic Design) to join their team!

If you are a dynamic individual seeking a new career opportunity, read further!

The responsibilities of this role are:

Learning, Teaching, and Assessment

• Provide effective support to the School in teaching, including development and maintenance of academic standards.
• Plan, prepare and deliver lessons and set assessment and learning activities to a range of classes (lecturers/tutorials/asynchronous) and age groups of students (including overseas colleges, if required).
• Administer the setting and marking of coursework and examination.
• Review and ensure the quality of examination papers under area(s) of specialisation.
• Manage the moderation of coursework and examination results.
• Conduct objective assessments on examination appeal cases.
• Monitor student progress through the application of formative and summative assessment strategies that support appropriate feedback and skills development.
• Monitor student success rates to an agreed standard across all student levels.
• Conduct objective assessments on examination appeal cases.
• Conduct administration duties pertinent to the programmes of study in the School.
• Engage in student development by providing strong learning support and monitoring of students’ academic performances.

Programme Management & Curriculum/ Partnership Development

• Periodically review and develop programmes pertinent to the School to ensure continued relevance and quality improvement of curricula.
• Evaluate and recommend appropriate teaching materials to cover the learning outcomes of the different programmes of study.
• Develop online learning strategies with a duality of pedagogical functions (online learning, Blended learning).
• Assist the Assistant Director (Academic) in exploring new programmes to grow the school.
• Assist the Assistant Director (Academic) in academic partnerships and courses.
• Coordinate and prepare information for inspection and quality assurance assessments.
• Undertake knowledge exchange and other scholarly activity to contribute to the development of new areas in the relevant subject field.
• Lead as Module Leader/Programme Leader and monitor the performance of Associate Lecturers.
• Advise students with respect to academic performance, career opportunities, and advanced studies.
• Ensure that programme design and delivery is consistent with the academic framework and quality standards and regulations of PSB Academy.

Research & Knowledge Exchange

• Expected to have knowledge and understanding of e-learning platforms/LMS such as Blackboard etc.
• Represent the School in selected academic committee, where necessary.

Others

• Represent and participate in marketing events for the School.
• Perform other duties/projects as assigned by the Assistant Director (Academic) /Director of School.

The ideal candidate will need to have the following qualities and experience:

• Masters/Degree Holder
• At least a pass at GCE ‘O’ level or its equivalent in the language medium of the course/module.
• 3-4 years of experience with Teaching experience preferred.
• Experience or knowledge of module and/or programme leadership, development and administration within a higher education environment.
• Evidence of engagement in professional practice and the ability to design, deliver and assess a range of modules in and related to specialist areas of professional practice.
• Enthusiasm in working in an interdisciplinary context.
• Evidence of commitment to continuing professional development.
• Experience in working with digital technology including an interest in emerging technology and techniques and maintaining an active interest in related developments within the sector.
• Excellent interpersonal and communication skills.
• Good people skills and ability to handle difficult situations, lead and motivate people.
• Ability to work as part of a wider team involving senior managers.
• Forward and outlooking approach to the profession.
• An understanding of the changing landscape within the education sector nationally and internationally.
• Ability to work to achieve goals irrespective of the working hours.
• Willing to work evenings (when needed).

All applicants' CV will be treated with the strictest confidentiality. We regret to inform that only shortlisted candidates will be contacted.

Job Descriptions:

Performing various skin treatments according to clients’ needs, such as facial/skin treatments.

Scheduling client’s appointments

Data entry of client's information

Keep documentation and maintain client’s files

Perform pre-treatment and after treatment consultation

Acknowledge and respond to relevant client’s queries, needs and expectations

Suggest and promote retail products or additional services

Stock taking

Ensure treatment rooms are clean and neat

Any other administrative task when required

Requirements:

Good communications and interpersonal skills

Proven work experience as a Beautician.

Well-groomed

Positive attitude and good team player

Excellent interpersonal skills, time management and organization skills

Knowledge of beauty products and trends.

Sale oriented, service oriented and customer focused

Able to work shifts, weekends and Public Holidays

Only candidates who meet the company's criteria will receive our interview notifications

Job Summary

This role drives internal communications for Technology & Operations (T&O), ensuring clear, consistent and engaging messaging that aligns to the Bank’s priorities. Acting as a trusted advisor to senior leaders, it translates complex technology and operational topics into simple, impactful communications, while strengthening leadership visibility and employee engagement. The role brings together strategy, storytelling and insight to connect colleagues to T&O’s priorities, progress and impact, while maintaining strong governance, consistency and measurable outcomes across all communications activity.

Key Responsibilities

Strategy

• Help drive the internal communications strategy for Technology and Operations (TandO), aligning to the Bank’s priorities and business objectives

• Shape and sustain a clear, consistent TandO narrative that connects strategy, performance, innovation and people priorities into a compelling story for colleagues

• Act as a senior trusted advisor to the Head of TandO Communications, and TandO leadership team on all aspects of internal communications

• Translate complex technology, operations and business priorities into simple, relevant and impactful messaging at scale

• Deliver integrated, multi-channel communications that drive clarity, alignment and engagement across a global workforce

• Anticipate reputational, operational and employee engagement risks, providing proactive counsel and mitigation strategies

• Elevate leadership communications, ensuring senior leaders communicate with authenticity, clarity and impact

• Drive consistency, discipline and simplification in communication approaches across TandO, establishing standards and best practices

• Partner across Corporate Affairs, Brand and Marketing (CABM) to ensure alignment between internal and external narratives where appropriate

• Ensure robust governance, measurement and risk management across all communications activity

Business

• Partner with TandO senior leadership to position communications as a strategic enabler of business performance, organisational effectiveness and employee engagement

• Develop and deliver communication strategies that support business priorities, operational delivery, technology initiatives and the workforce agenda

• Build deep, trusted relationships with senior stakeholders, shaping how key messages are positioned, sequenced and delivered

• Drive high-impact content and storytelling that brings to life TandO’s strategy, progress, innovation and contribution to the Bank

• Enable strong leadership visibility and engagement through impactful communication platforms and moments (e.g. town halls, leadership messages, strategic updates)

• Foster a culture of transparency and dialogue by strengthening two-way communication and feedback mechanisms across TandO

• Use data, insights and feedback to continuously refine communication strategies and improve effectiveness

• Partner with HR and other functions to support culture, engagement and organisational priorities across TandO

• Connect themes and initiatives across TandO to ensure a cohesive, enterprise-wide narrative and avoid fragmentation

• Work closely with Group content and CABM teams to amplify TandO stories internally and support external positioning where relevant

• Define and track clear success metrics, demonstrating the value and impact of communications on engagement, alignment and business outcomes

Processes

• Accountable to risk control owners and/or Group policy owners for the implementation of policies and control standards set by them, ensuring compliance, and operating within risk tolerance and risk appetite and building a culture of good conduct.

People and Talent

• Be part of a team of strategic communicators and advisors comfortable with advising senior executives; planning, delivering and measuring strategic communications plans; and continue to develop capability and ensure delivery of short and longer-term objectives

• Share best practice to support creativity and build strong verbal and writing skills

• Lead through example and build the appropriate culture and values.  Set appropriate tone and expectations from the team and work in collaboration with risk and control partner

Risk Management

• Identify, report and escalate issues, risks, business intelligence to leadership

Governance

• Ensure that tone of voice, messaging, and behaviours are aligned with the corporate narrative when we engage and communicate internally and externally

Regulatory and Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.

• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.

• Achieve the outcomes set out in the Bank’s Conduct Principles: Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.

• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key stakeholders

• TandO Management Team

• Programme Owners

• Group Transformation Office

• Global Internal Communications

• TandO Communications Team

• Function and Group employees

• Other CABM teams

• External stakeholders including media, prospective employees, regulators, government officials, customers

Other Responsibilities

• Embed Here for good and Group’s brand and values in CABM; Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures;

• Serve on TandO Communications top team and CABM working groups and committees as needed.

• Take on special assign

Our Ideal Candidate

• 12+ years of communications experience, preferably with leadership and execution in internal and change communications

• A successful track record of advising senior management on how to effectively communicate, considering risks, opportunities, and the greater context of the company’s strategy

• Experience in a global matrix organisation would be an advantage

• Ability to think through desired outcomes of communications strategies and tactics

• Ability to identify potential reputation or culture risk from a function’s strategies, programs or communications, and to raise these concerns effectively

• Track record in creating and developing content to support or enhance a strategy/narrative

• Understanding of internal and external content strategies and communications channels, including social media channels

• Excellent written and verbal communication skills

• Experience in corporate communications, PR and/or journalism

• Flexibility to work in high-pressure environments

• Ability to develop effective and collaborative working relationships

• Experience managing multiple stakeholders, including senior management and third-party vendors, across multiple locations

• People management experience is a bonus

• Experience of dealing with the media is a bonus, as is issues management

• Professional qualifications in a communications, brand or marketing related-subject, and/or membership of a communications professional body is a bonus

Role Specific Technical Competencies

• Consulting

• Effective Communications

• Establishing and Maintaining Trust

• Written Communications

• Data Gathering and Analysis

• Business Ethics

• Planning: Tactical, Strategic

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do

• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well

• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.

• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.

• Flexible working options based around home and office locations, with flexible working patterns.

• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits

• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.

• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

1. Lead and supervise all Events, Feedback, Temporary Occupation Licence (TOL) and Plant-A-Tree (PAT)Programme Management Services.
2. Manage manpower deployment, scheduling and resource planning.
3. Monitor service delivery and ensure compliance with KPIs and service standards.
4. Oversee event booking management and venue administration activities.
5. Manage feedback case performance and ensure timely case closure.
6. Coordinate with project representatives, stakeholders and external agencies.
7. Review monthly reports, analytics and performance dashboards.
8. Conduct quality assurance checks and process improvement initiatives.
9. Handle escalated operational issues and customer complaints.
10. Prepare management reports, meeting materials and presentations.
11. Lead monthly review meetings.
12. Ensure compliance with policies, SOPs and confidentiality requirements.

Requirements

1. A University Degree in Venue/Events/Hospitality and Tourism Management, Mass Communications, Communications and New Media, Marketing, Business Administration or related discipline.
2. At least five (5) years of experience in events or venue management, marketing, hospitality, customer service management, call centre management or quality service management.
3. Strong leadership abilities and exceptional organisational and time management skills.
4. Able to multitask and remain calm in stressful situations.
5. Excellent command of English.
6. Great interpersonal skills and communication abilities.
7. Responsible and independent.
8. Able to thrive in a fast-paced environment and adapt to changes.
9. Experience in data analytics and/or organisation development preferred.
10. Able to work on Weekends and Public Holidays.

Responsibilities

1. Manage event venue enquiries received through various communication channels.
2. Process event booking applications and coordinate approvals.
3. Conduct venue site inspections and site show-rounds for applicants.
4. Coordinate with event organisers on event requirements and logistics.
5. Manage event schedules, booking records and supporting documentation.
6. Monitor and respond to public feedback through systems.
7. Conduct site visits and investigations relating to feedback cases.
8. Coordinate with contractors, agencies and stakeholders to resolve feedback cases.
9. Prepare interim and final responses to feedback providers.
10. Process Temporary Occupation Licence (TOL) applications and related documentation.
11. Ensure compliance with project guidelines, policies and procedures.
12. Prepare reports, statistics and performance data for management review.
13. Support data analysis and service improvement initiatives.
14. Attend meetings, site inspections and stakeholder engagement sessions.
15. Provide operational support during weekends, public holidays and special events when required.

Requirements

1. University Degree / Specialist Diploma / Diploma in Events and Venue Management, Marketing, Hospitality and Tourism, Communications, Business Administration or related discipline:
3. Meetings, Incentives, Conferences and Exhibitions (MICE) Management
4. Business Practice, Customer Relationship and Service Management
5. Events and Project Management
6. At least three (3) years of experience in events and venue management, marketing, hospitality, customer service management, call centre management or quality service management.
7. Strong analytical, interpersonal and communication skills.
8. Excellent command of English.
9. Attention to detail and well-organised.
10. Experience in data analytics and/or organisation development preferred.
11. Able to work on Weekends and Public Holidays.