Total 288 infrastructure engineer job vacancies in F&B / Tourism / Hospitality category

Role Summary

The AWS Observability Engineer will implement, and standardize monitoring, alerting, logging, and dashboarding solutions across AWS environments. The role will be responsible for building reusable observability frameworks leveraging AWS-native services and Infrastructure-as-Code (IaC) practices.

The ideal candidate should have strong expertise in AWS CloudWatch, AWS Managed Grafana, Terraform, monitoring best practices, and operational visibility across cloud infrastructure and applications.

Key Responsibilities

Monitoring & Observability

• Implement end-to-end monitoring solutions across AWS environments.
• Configure and manage Amazon CloudWatch Metrics, Logs, Dashboards, and Alarms.
• Implement monitoring standards, naming conventions, and reusable monitoring templates.
• Configure log collection, retention policies, and centralized visibility.
• Establish alerting standards and operational monitoring practices.

Grafana Dashboard Development

• Develop reusable AWS Managed Grafana dashboards.
• Build dashboards for:
• EC2
• ECS/Fargate
• EKS
• RDS
• Lambda
• API Gateway
• Security Monitoring
• Create executive, operational, infrastructure, and application dashboards.
• Implement dashboard templating and multi-environment support.

Infrastructure as Code

• Develop reusable Terraform modules for:
• CloudWatch Alarms
• SNS Topics
• Grafana Dashboards
• Monitoring Configuration
• Ensure monitoring deployments are repeatable and scalable.
• Maintain version-controlled infrastructure code repositories.

Security Monitoring

• Integrate AWS Security Hub and GuardDuty into monitoring solutions.
• Build security visibility dashboards.
• Configure security alerting and notification workflows.
• Support operational visibility of cloud security findings.

Alerting & Incident Visibility

• Configure alert thresholds and alarm strategies.
• Implement SNS-based notifications using email and SMS.
• Define alert severity classifications.
• Reduce alert noise through effective threshold management.

Documentation & Knowledge Transfer

• Prepare implementation documentation.
• Create operational runbooks and support procedures.
• Conduct knowledge transfer sessions for operations teams.
• Maintain implementation and configuration documentation.

Technical Skills Required

AWS Services

Strong hands-on experience with:

• Amazon EC2
• ECS / AWS Fargate
• Amazon EKS
• AWS Lambda
• Amazon RDS
• DynamoDB
• API Gateway
• Elastic Load Balancer (ALB/NLB)
• IAM

Monitoring & Observability

• Amazon CloudWatch
• Metrics
• Logs
• Alarms
• Log Insights
• AWS Managed Grafana
• AWS SNS
• AWS X-Ray (preferred)
• Monitoring and observability best practices

Infrastructure as Code

• Terraform (mandatory)
• CloudFormation (preferred)
• Git
• CI/CD integration

Security

Working knowledge of:

• AWS Security Hub
• AWS GuardDuty
• AWS Well-Architected Framework
• AWS Security Best Practices

Good to have Qualifications

• AWS Certified Solutions Architect Associate/Professional
• Terraform Associate Certification
• Experience implementing enterprise monitoring platforms
• Experience supporting multi-account AWS environments

Technical Sales Engineer (Outdoor)

• Working Days:  Monday to Friday
• Working Hour: 8am to 5.30pm
• Working Location: Ubi
• Salary: $ 4k to $6k (No Commission)

Requirements:

• At least 1 year or more experience in the electronics field preferably in components sale
• Familiar with Semiconductor design and application 
• Class 3 driving license
• IEEE graduates an advantage but diploma holders must have electronics background
• Must have good knowledge of local electronics business and be prepared to work hard meet the company’s goals and objectives
• Understand what is a Memory, Logic, MosFets etc.. (Will provide training if needed)
   

 Job Scope:

• Drive product line & develop strategies
• Create business opportunities with potential customers
• Conduct market survey
• Prospect for new accounts
• Service existing customers
• Provide market trend feedback
• Assist in price negotiations and customer delivery issues
• Knowledge of electronic component business
• Must be able to work independently with purchasing and design engineers
• Knowledge of semiconductors (Analog / Digital)
• Technical competency
• Flexibility to work long hours if needed to finish the daily assignments or to take on a new role if needed

Interested applicants kindly submit your resume through here and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

Tan Yu Jing Reg No: R26161199

The Supreme HR Advisory Pte Ltd EA No: 14C7279

PLC & SCADA Engineer/ Senior Engineer 

5 days, 8.30am to 5.50pm

Salary: $4000+/- (Engineer); $5500+/- (Senior Engineer)

Location: Bedok 

Job scope:

• Lead the design and development of PLC, SCADA, and control systems (e.g., Siemens, Rockwell, Schneider)
• Integrate hardware and software systems across multiple platforms
• Conduct Factory Acceptance Tests (FAT) and Site Acceptance Tests (SAT)
• Support site installation, commissioning, and system troubleshooting
• Collaborate closely with Project Managers, clients, and vendors
• Prepare and review engineering documentation and reports
• Prepare system architecture, control philosophies, and functional design specifications
• Design control panels, wiring diagrams, and I/O lists
• Ensure compliance with client specifications, industry standards, and regulatory requirements
• Configure communication protocols (e.g., Modbus, Profibus, Ethernet/IP, OPC)
• Perform software integration between various subsystems and third-party equipment
• Conduct internal testing and debugging of control systems
• Monitor engineering progress and ensure timely delivery of deliverables
• Coordinate with vendors, subcontractors, and clients on technical matters
• Propose improvements in system design, engineering practices, and workflows
• Mentor junior engineers and provide technical leadership

Requirements:

• Degree in Electrical Engineering, Automation, Mechatronics, or related field
• 5–8 years of experience in system integration / industrial automation
• Strong hands-on experience in PLC/SCADA programming and commissioning
• Familiar with industrial communication protocols (Modbus, Profibus, Ethernet/IP, OPC)
• Experience in control panels and instrumentation systems
• With valid class 3/3A license 

Cheong Yeat Long | R25145358

The Supreme HR Advisory Pte Ltd | EA 14C7279

The Enterprise Architect (Infrastructure & Hybrid Cloud) is responsible for leading the design, governance, and evolution of enterprise-wide IT infrastructure and hybrid cloud environments. The role supports business growth and digital transformation by delivering scalable, secure, resilient, and compliant architectures, particularly for BFSI customers with high regulatory and availability requirements.

Key Responsibilities:

Enterprise Architecture & Strategy

•  Develop and maintain enterprise architecture roadmaps for infrastructure, platform, and hybrid cloud.
• Ensure alignment with business objectives and BFSI regulatory requirements.
• Define architecture standards, governance, and best practices.

On-Premise Infrastructure Architecture (Core Focus)

• Design enterprise on-premise infrastructure including compute, storage, network, virtualization, backup, DR, and HA.
• Ensure performance, resilience, scalability, and security requirements are met.
• Lead modernization of legacy infrastructure.

Hybrid Cloud & Multi-Cloud Architecture

• Architect hybrid cloud solutions across AWS, Azure, and GCP.
• Define migration strategies including rehost, re-platform, and refactor.
• Design secure connectivity and ensure FinOps efficiency.

Solution Design & Delivery

• Translate business and technical requirements into end-to-end architecture solutions.
• Provide guidance on cloud-native, containers, middleware, and integration.
• Support pre-sales and solution proposals.

Security, Compliance & Governance

• Ensure compliance with BFSI regulatory and security standards.
• Embed security-by-design, zero trust, IAM, and data protection principles.

Qualifications:

• Bachelor’s degree in Computer Science, Information Technology, Engineering, or related field.
• 12–15 years of experience in enterprise infrastructure, datacenter, and hybrid cloud roles.
• Proven experience as Enterprise, Infrastructure, or Solution Architect.
• Data center, virtualization, backup, DR, networking, and cloud architectures.
• Hands-on AWS / Azure / GCP,TOGAF, ITIL; Kubernetes.

EA License : 02C3423

EA Personnel : R22108699

Role Summary

The Client Delivery Manager (CDM) isresponsible for end-to-end service delivery governance across globalinfrastructure, cloud, network, unified communications, and cybersecurityenvironments. The role ensures contractual SLA/KPI achievement, operationalexcellence, financial governance, stakeholder satisfaction, and continuous serviceimprovement.

The CDM acts as the primary interface betweenclient stakeholders, executive leadership, managed service partners, andcross-functional technical teams, ensuring seamless service operations alignedto business objectives.

Key Responsibilities

1. End-to-End ServiceDelivery Ownership

Own overall service delivery for enterpriseinfrastructure covering:

·        Cloudplatforms (Azure, AWS)

·        Network(LAN/WAN, SD-WAN, firewalls, routing, switching)

·        Security(SASE, FWaaS, ZPA, ZIA, PAM, SIEM)

·        UnifiedCommunications (Cisco, Avaya, Microsoft Teams)

·        Ensurealignment with contractual commitments, SLAs, OLAs, KPIs, and regulatorystandards.

·        Driveservice reliability, performance optimization, and operational resilience.

2. Client &Executive Stakeholder Management

Serve as primary escalation point for majorincidents and delivery risks.

Conduct:

·        MonthlyService Reviews (MSR)

·        QuarterlyBusiness Reviews (QBR)

·        Translatetechnical metrics into executive-level business insights.

·        Buildtrusted relationships with C-level stakeholders and business leaders.

·        Managecustomer satisfaction and long-term strategic partnerships.

3. Governance, Risk& Compliance

Lead service governance framework acrossglobal multi-region operations.

Own Major Incident Management and chair RCA(Root Cause Analysis) reviews.

Drive proactive risk mitigation and servicecontinuity strategies.

Ensure adherence to cybersecurity frameworkssuch as:

·        NIST

·        ISO27001

·        SOC2

·        PCI-DSS

·        MITREATT&CK

·        Ensurecompliance with audit, security, and regulatory requirements.

4. Financial & Commercial Management

Manage service financials including:

·        Budgeting& forecasting

·        OPEX/CAPEXgovernance

·        Vendorcost optimization

·        Resourcecapacity planning

·        Collaboratewith procurement for contract optimization and commercial improvements.

·        Trackfinancial utilization and profitability of managed services.

5.Vendor & Managed Services Governance

Govern third-party vendors and global serviceproviders.

Implement vendor scorecards and performancebenchmarking.

Conduct contractual compliance reviews.

Ensure accountability and continuous serviceimprovement from partners.

6. OperationalExcellence & Continuous Improvement

Lead Continuous Service Improvement (CSI)initiatives.

Drive automation, monitoring enhancements, andservice health dashboards.

Improve SLA performance and reduce incidentrecurrence.

Optimize operational runbooks and SOPstandardization.

7. Team Leadership& Delivery Management

Lead cross-functional global delivery teamsacross APAC/EMEA/Global regions.

Oversee 24×7 operational support models.

Mentor delivery leads and technical engineers.

Foster high-performance culture andaccountability across teams.

RequiredQualifications

12–15+ years of experience in ITInfrastructure, Network, Cloud, and Security delivery.

5+ years in Service Delivery / Client Delivery/ Infrastructure Leadership roles.

PreferredCertifications

·        CISSP

·        CCIE/ CCNP Enterprise

·        ITILFoundation (or higher)

·        Azure(AZ-700 or equivalent)

·        VMware/ Checkpoint / CEH (advantageous)

Technical Expertise

·        Cloud,Microsoft Azure,AWS

·        Network& Security

·        Cisco(FMC, Prime, UCC)

·        PaloAlto, Checkpoint

·        SASE,FWaaS, ZPA, ZIA

·        CyberArk(PAM)

·        SIEMtools (QRadar)

·        Vulnerabilitytools (Nessus, Qualys, CrowdStrike)

·        Monitoring& Management

·        SolarWinds

·        LogicMonitor

·        ManageEngine

·        WhatsUpGold

·        FortiManager/ Panorama

·        UnifiedCommunications

·        CiscoCollaboration

·        Avaya

·        IPCTurret Technologies

Key Competencies

·        Executivecommunication & stakeholder influence

·        Crisis& escalation management

·        Strategicthinking & delivery governance

·        Financialacumen & cost optimization

·        Riskmanagement & service continuity planning

·        Cross-functionalteam leadership

·        Customer-centricmindset

Role Summary

The Client Delivery Manager (CDM) is responsible for end-to-end service delivery governance across globalinfrastructure, cloud, network, unified communications, and cybersecurityenvironments. The role ensures contractual SLA/KPI achievement, operationalexcellence, financial governance, stakeholder satisfaction, and continuous serviceimprovement.

The CDM acts as the primary interface betweenclient stakeholders, executive leadership, managed service partners, andcross-functional technical teams, ensuring seamless service operations alignedto business objectives.

Key Responsibilities

1. End-to-End ServiceDelivery Ownership

Own overall service delivery for enterpriseinfrastructure covering:

·        Cloudplatforms (Azure, AWS)

·        Network(LAN/WAN, SD-WAN, firewalls, routing, switching)

·        Security(SASE, FWaaS, ZPA, ZIA, PAM, SIEM)

·        UnifiedCommunications (Cisco, Avaya, Microsoft Teams)

·        Ensurealignment with contractual commitments, SLAs, OLAs, KPIs, and regulatorystandards.

·        Driveservice reliability, performance optimization, and operational resilience.

2. Client &Executive Stakeholder Management

Serve as primary escalation point for majorincidents and delivery risks.

Conduct:

·        MonthlyService Reviews (MSR)

·        QuarterlyBusiness Reviews (QBR)

·        Translatetechnical metrics into executive-level business insights.

·        Buildtrusted relationships with C-level stakeholders and business leaders.

·        Managecustomer satisfaction and long-term strategic partnerships.

3. Governance, Risk& Compliance

Lead service governance framework acrossglobal multi-region operations.

Own Major Incident Management and chair RCA(Root Cause Analysis) reviews.

Drive proactive risk mitigation and servicecontinuity strategies.

Ensure adherence to cybersecurity frameworkssuch as:

·        NIST

·        ISO27001

·        SOC2

·        PCI-DSS

·        MITREATT&CK

·        Ensurecompliance with audit, security, and regulatory requirements.

4. Financial & Commercial Management

Manage service financials including:

·        Budgeting& forecasting

·        OPEX/CAPEXgovernance

·        Vendorcost optimization

·        Resourcecapacity planning

·        Collaboratewith procurement for contract optimization and commercial improvements.

·        Trackfinancial utilization and profitability of managed services.

5.Vendor & Managed Services Governance

Govern third-party vendors and global serviceproviders.

Implement vendor scorecards and performancebenchmarking.

Conduct contractual compliance reviews.

Ensure accountability and continuous serviceimprovement from partners.

6. OperationalExcellence & Continuous Improvement

Lead Continuous Service Improvement (CSI)initiatives.

Drive automation, monitoring enhancements, andservice health dashboards.

Improve SLA performance and reduce incidentrecurrence.

Optimize operational runbooks and SOPstandardization.

7. Team Leadership& Delivery Management

Lead cross-functional global delivery teamsacross APAC/EMEA/Global regions.

Oversee 24×7 operational support models.

Mentor delivery leads and technical engineers.

Foster high-performance culture andaccountability across teams.

RequiredQualifications

12–15+ years of experience in ITInfrastructure, Network, Cloud, and Security delivery.

5+ years in Service Delivery / Client Delivery/ Infrastructure Leadership roles.

PreferredCertifications

·        CISSP

·        CCIE/ CCNP Enterprise

·        ITILFoundation (or higher)

·        Azure(AZ-700 or equivalent)

·        VMware/ Checkpoint / CEH (advantageous)

Technical Expertise

·        Cloud,Microsoft Azure,AWS

·        Network& Security

·        Cisco(FMC, Prime, UCC)

·        PaloAlto, Checkpoint

·        SASE,FWaaS, ZPA, ZIA

·        CyberArk(PAM)

·        SIEMtools (QRadar)

·        Vulnerabilitytools (Nessus, Qualys, CrowdStrike)

·        Monitoring& Management

·        SolarWinds

·        LogicMonitor

·        ManageEngine

·        WhatsUpGold

·        FortiManager/ Panorama

·        UnifiedCommunications

·        CiscoCollaboration

·        Avaya

·        IPCTurret Technologies

Key Competencies

·        Executivecommunication & stakeholder influence

·        Crisis& escalation management

·        Strategicthinking & delivery governance

·        Financialacumen & cost optimization

·        Riskmanagement & service continuity planning

·        Cross-functionalteam leadership

·        Customer-centricmindset

• Develop, enhance, and maintain backend applications using Java
• Write and maintain Bash scripts for automation, deployment, and operational tasks.
• Debug and troubleshoot application issues in development and production environments.
• Collaborate with cross-functional teams to define and implement technical solutions.
• Participate in code reviews and follow best practices for clean, maintainable code.
• Support CI/CD pipelines and assist in build automation when required.

• Strong knowledge of Core Java, OOP concepts, collections, multithreading, and exception handling.
• Hands-on experience with Bash scripting on Unix/Linux environments.
• Experience with REST APIs and microservices (optional but preferred).
• Good understanding of Linux file systems, permissions, and process handling.

• Develop industrial robotic and automated applications

• Develop robot simulation models and off-line programs

• Maintain an in-depth knowledge of the robots and associated process equipment

• Provide technical support to robot operators, engineers, and technical workers through system troubleshooting and diagnostics

• Train operators and engineers in robot programming, maintenance, and process applications

• Be responsible for establishing maintenance and PM plans through the industrialization process for the global network

• Implement lean methodologies and tools in the identification, development, and industrialization of robotics and automation in processes for the global network.

• Be responsible for maintaining and updating Robotics Database and Robot Management System

• Provide continuous improvement support and seek out opportunities to improve robotics and automation across the new unit and services network.

• Maintain schedules for project deliverables

• Communicate progress to all levels of the organization

Interested candidates, please email your resume to annasee@recruitexpress.com.sg

Anna See Sing Yee

CEI Reg R25157535

Recruit Express Pte Ltd

EA License No: 99C4599

We regret that only shortlisted candidates will be contacted

Job Summary

Develop, test, and support automated systems and applications to enhance software reliability and performance. Collaborate globally to troubleshoot incidents, optimize processes, and drive resilient software solutions.

Responsibilities

• Develop, test, and debug automated tasks across applications, systems, and infrastructure to ensure operational efficiency
• Troubleshoot priority incidents and lead blameless post-mortems to identify root causes and prevent recurrence
• Collaborate with development teams throughout the software lifecycle to deliver sustainable software releases
• Analyze historical incidents and usage patterns to predict issues and implement proactive solutions
• Design and promote self-healing and resiliency patterns to improve system stability
• Lead and participate in performance testing to identify bottlenecks, optimize system performance, and assess capacity needs
• Adhere to architecture standards, risk management, and security policies to maintain compliance and system integrity
• Work effectively in a global team environment, collaborating with product owners and business teams to develop, build, and support applications
• Communicate development progress and issues clearly with global teams and escalate as needed to resolve development impacts
• Provide postproduction application support to ensure ongoing system reliability
• Participate in quality assurance activities including peer and code reviews to maintain high code quality
• Build and maintain processes for data transformation, metadata management, dependency tracking, and workload management
• Manipulate, process, and extract value from large datasets to support business needs
• Apply working knowledge of message queuing, stream processing, and scalable big data stores to support data workflows
• Support and collaborate with cross-functional teams in a dynamic environment to achieve project goals
• Demonstrate proactive communication, accuracy, and integrity in all work activities

Preferred competencies and qualifications

• 5 to 7 years of experience in a similar role
• Availability to start immediately or within a short notice period

An expanding Civil & Structural Engineering Consultant is urgently looking for highly motivated personnel to fill the position of:

SENIOR CIVIL & STRUCTURAL DESIGN ENGINEER

Responsibilities :

· Civil & Structural Engineering Design.

· Liaison with Clients, Architects, fellow Consultants and Government Authorities on Project Execution.

· Writing Engineering Report

Requirements:

· Minimum 3-5 Years Working Experience in Civil & Structural Engineering Consultancy Office

· Good Knowledge of Steel and Reinforced Concrete Structural Analysis.

· Familiar with Euro Codes Steel and RC Structural Analysis and Design

· Familiar with Civil Works (Sewer, Road and Drainage) Design and Construction.

· Possess Good Communication Skills

· Experience in Managing Construction Projects eg. attending project meetings, liaison with Clients, Architect, fellow consultants and Government Authorities.

· Good Command of Written and Spoken English.

Attractive Remuneration and Benefits Package Offered.

Interested Applicants Please Email / Fax CV with Detailed Experience and Expected Salary to:

Email : admin@millenniums.com.sg

Fax : 6222 0943

Job Description

We are seeking a Simulation & Digital Twin Engineer to join our global team. This role focuses on the simulation of manufacturing processes and production systems, as well as the development and deployment of digital twins to support factory design, automation, capacity planning, and continuous improvement initiatives across global sites.

The ideal candidate combines strong engineering fundamentals, hands-on simulation experience, and the ability to work effectively in a global, cross-functional environment.

Key Responsibilities

• Develop and maintain process and production simulations for manufacturing lines, workcells, and factories.
• Create and manage digital twin models for production systems, including human, robotic, and automated operations.
• Perform capacity analysis, line balancing, and what‑if studies to support manufacturing decisions.
• Support virtual commissioning, layout validation, and early-stage design reviews.
• Collaborate with industrial engineering, operations, automation, and R&D teams globally.
• Document models, assumptions, and results in a clear and structured manner.

Qualifications

• Bachelor Degree / Master Degree in Mechanical Engineering, Industrial Engineering, Manufacturing Engineering, Mechatronics, Robotics, Systems Engineering, Computer Engineering or Computer Science (with manufacturing or simulation focus).
• Experience in manufacturing, production engineering, or industrial engineering.
• Hands-on experience with process or production simulation.
• Experience modelling manufacturing systems, material flow, or automated production lines.
• Exposure to factory layout planning, capacity planning, or production optimization.
• Experience working in cross-functional and/or global teams.

Technical Skills (Required)

• Process and/or discrete-event simulation.
• Manufacturing systems and production flows.
• Interpretation of production KPIs (cycle time, throughput, utilization, OEE).
• Ability to analyse simulation results and translate them into actionable recommendations.
• Strong documentation and communication skills.
• Experience with one or more of the following platforms Siemen Teknomatix Process Simulate, Plant simulation, NVIDIA Isaac.
• Knowledge of robotics and automation systems, virtual commissioning and PLC concepts, CAD-to-simulation workflows, Python or scripting for simulation automation.
• Experience with digital twin, Industry 4.0, or smart manufacturing initiatives.
• Background in semiconductor, electronics, or high-mix manufacturing environments.

Soft Skills & Competencies

• Strong analytical and problem-solving mindset.
• Ability to work independently and manage multiple priorities.
• Clear communication with technical and non-technical stakeholders.
• Comfortable working across cultures, time zones, and disciplines.
• Continuous learning mindset and interest in emerging digital technologies.

Company Overview

Red Lips Foods Pte Ltd is a leading Singapore supplier of handmade Kueh Pie Tee Cups, known for premium Traditional Peranakan delicacies made under strict hygienic conditions. Their slogan “Building Trust Through Quality” reflects their commitment to excellence.

Job Summary

You will process and maintain quality control of food products in a manufacturing environment, operate and maintain food processing equipment, and perform food preparation tasks including mixing, blending, cutting, washing, frying, cleaning, and packing.

Responsibilities

• Process food products and maintain quality control to ensure consistent product standards in a manufacturing environment
• Operate and maintain food processing equipment such as conveyors, continuous fryers, and continuous hot oil filters to support production efficiency
• Perform food preparation tasks including mixing, blending, cutting, washing, frying, cleaning, and packing to meet production targets
• Work independently and manage multiple tasks effectively in a fast-paced production setting
• Collaborate with team members to maintain a clean, safe, and productive work environment

Preferred competencies and qualifications

• Diploma or Professional Certificate/NiTEC in Food Processing or equivalent in Mechanical Engineering
• Experience in the food manufacturing industry is an advantage
• Food processing experience is preferred
• Good command of spoken English and Mandarin to facilitate communication
• Demonstrate teamwork, strong work ethic, commitment, good interpersonal skills, and proactivity
• Mature, self-motivated, and possess a pleasant personality

Job Description & Requirements

Role Purpose

Own end‑to‑end delivery of hybrid IT infrastructure, IT/OT cybersecurity, and the GenAI/ML platform foundation. Lead strategy, operations, governance, and teams to ensure secure, reliable, and scalable technology aligned to business outcomes.

Key Outcomes

• Clear IT strategy and roadmap aligned to business priorities
• Stable hybrid platform (cloud + on‑prem) with strong SLA/SLOs, observability, and cost control
• Improved IT & OT security posture, audit results, and incident response speed
• Mature AI governance (responsible AI, privacy, model risk, auditability)
• GenAI/ML solutions live in production with measurable ROI, productivity, and risk reduction

Core Responsibilities

1) Hybrid IT Infrastructure Ownership

• Servers, virtualization, storage, backup/DR (on‑prem & cloud)
• Network (WAN/LAN/WLAN, segmentation, SD‑WAN/VPN, DNS/DHCP, firewalls, SASE)
• M365 & identity (tenant governance, Entra ID/Azure AD, Exchange, SharePoint, Intune)
• End‑User Computing (devices, imaging, patching, endpoint compliance)
• Operational excellence: monitoring, incident/problem/change management, BCP/DR testing
• Capacity planning, performance optimization, asset inventory, cost optimization
• Standardized reference architectures for hybrid and AI workloads

2) Cybersecurity Leadership (IT & OT)

• Security architecture: zero trust, IAM hardening, encryption, key management, segmentation
• DevSecOps: secure SDLC, threat modeling, scanning, SBOM, container/image security
• OT security: segmentation, access control, monitoring, risk assessments aligned to ops constraints
• Vulnerability & patch management governance with SLAs and reporting
• Lead incident response across AI, IT, and OT (RCA and preventive controls)

3) GenAI & ML Strategy and Delivery

• Define and execute GenAI/ML roadmap aligned to business value
• Own full use‑case lifecycle: discovery → data readiness → build/buy → deploy → monitor
• Apply GenAI patterns: RAG, agentic workflows, guardrails, HITL, evaluation frameworks
• Production standards: versioning, release gates, rollback, monitoring
• Manage AI vendors and contracts (LLMs, vector DBs, MLOps, security)

4) Governance, Risk, Compliance & Responsible AI

• AI governance: responsible AI, bias/quality checks, explainability, audit trails
• Privacy‑by‑design: data classification, access control, retention, DLP, third‑party risk
• Executive reporting: risk register, controls coverage, audit readiness

5) Strategy, Stakeholder & People Leadership

• Define target‑state architecture and 12–24 month roadmap
• Own budgets, investment cases, and vendor contracts
• Lead and develop infrastructure, AI/MLOps, and security teams (direct/matrix)
• Communicate trade‑offs on risk, speed, and cost to senior stakeholders
• Partner with Business, Data/AI, IT Ops, OT, Security, Legal, and Procurement

Scope & Interfaces

• Environment: Hybrid cloud + on‑prem; regional (ASEAN, China, India)
• Travel: Occasional regional travel

Required Qualifications

• Degree in Computer Science, Engineering, AI/Data, Cybersecurity, or equivalent experience
• 10+ years in technology leadership spanning infrastructure, security, and AI/ML
• 5+ years in manufacturing, industrial, or operations environments
• Proven delivery of AI solutions into production with monitoring and support
• Strong knowledge of GenAI/LLMs, hybrid infrastructure, and core security principles
• Familiar with cloud management, such as Azure portal, AWS Console, etc.

Preferred Skills:

• IT/OT security and cross‑domain segmentation programs
• AI/model risk and governance frameworks
• Certifications: Cloud, CISSP/CISM/CCSP, ITIL, networking/security

Job Description & Requirements

Role Purpose

Own end‑to‑end delivery of hybrid IT infrastructure, IT/OT cybersecurity, and the GenAI/ML platform foundation. Lead strategy, operations, governance, and teams to ensure secure, reliable, and scalable technology aligned to business outcomes.

Key Outcomes

• Clear IT strategy and roadmap aligned to business priorities
• Stable hybrid platform (cloud + on‑prem) with strong SLA/SLOs, observability, and cost control
• Improved IT & OT security posture, audit results, and incident response speed
• Mature AI governance (responsible AI, privacy, model risk, auditability)
• GenAI/ML solutions live in production with measurable ROI, productivity, and risk reduction

Core Responsibilities

1) Hybrid IT Infrastructure Ownership

• Servers, virtualization, storage, backup/DR (on‑prem & cloud)
• Network (WAN/LAN/WLAN, segmentation, SD‑WAN/VPN, DNS/DHCP, firewalls, SASE)
• M365 & identity (tenant governance, Entra ID/Azure AD, Exchange, SharePoint, Intune)
• End‑User Computing (devices, imaging, patching, endpoint compliance)
• Operational excellence: monitoring, incident/problem/change management, BCP/DR testing
• Capacity planning, performance optimization, asset inventory, cost optimization
• Standardized reference architectures for hybrid and AI workloads

2) Cybersecurity Leadership (IT & OT)

• Security architecture: zero trust, IAM hardening, encryption, key management, segmentation
• DevSecOps: secure SDLC, threat modeling, scanning, SBOM, container/image security
• OT security: segmentation, access control, monitoring, risk assessments aligned to ops constraints
• Vulnerability & patch management governance with SLAs and reporting
• Lead incident response across AI, IT, and OT (RCA and preventive controls)

3) GenAI & ML Strategy and Delivery

• Define and execute GenAI/ML roadmap aligned to business value
• Own full use‑case lifecycle: discovery → data readiness → build/buy → deploy → monitor
• Apply GenAI patterns: RAG, agentic workflows, guardrails, HITL, evaluation frameworks
• Production standards: versioning, release gates, rollback, monitoring
• Manage AI vendors and contracts (LLMs, vector DBs, MLOps, security)

4) Governance, Risk, Compliance & Responsible AI

• AI governance: responsible AI, bias/quality checks, explainability, audit trails
• Privacy‑by‑design: data classification, access control, retention, DLP, third‑party risk
• Executive reporting: risk register, controls coverage, audit readiness

5) Strategy, Stakeholder & People Leadership

• Define target‑state architecture and 12–24 month roadmap
• Own budgets, investment cases, and vendor contracts
• Lead and develop infrastructure, AI/MLOps, and security teams (direct/matrix)
• Communicate trade‑offs on risk, speed, and cost to senior stakeholders
• Partner with Business, Data/AI, IT Ops, OT, Security, Legal, and Procurement

Scope & Interfaces

• Environment: Hybrid cloud + on‑prem; regional (ASEAN, China, India)
• Travel: Occasional regional travel

Required Qualifications

• Degree in Computer Science, Engineering, AI/Data, Cybersecurity, or equivalent experience
• 10+ years in technology leadership spanning infrastructure, security, and AI/ML
• 5+ years in manufacturing, industrial, or operations environments
• Proven delivery of AI solutions into production with monitoring and support
• Strong knowledge of GenAI/LLMs, hybrid infrastructure, and core security principles
• Familiar with cloud management, such as Azure portal, AWS Console, etc.

Preferred Skills:

• IT/OT security and cross‑domain segmentation programs
• AI/model risk and governance frameworks
• Certifications: Cloud, CISSP/CISM/CCSP, ITIL, networking/security

We are seeking a proactive IT Administrator to manage the digital infrastructure and security for our corporate office and 6 clinical sites. You will lead our Google Workspace strategy, enforce "Zero Trust" security, ensure strict PDPA compliance, and drive operational efficiency by implementing AI-powered workflows.

Key Responsibilities

1. Google Workspace, Identity & Security

• Admin & Governance: Manage OUs, Groups, and Role-Based Access Control (RBAC).
• Security Hardening: Implement MFA, Context-Aware Access, and MDM policies to secure clinical data on all company mobile devices and workstations.
• Security Operations: Lead the implementation of CIS Controls and Zero Trust architecture. Monitor security logs and alerts (SIEM) to identify threats.

2. Lifecycle & PDPA Compliance

• Provisioning: Manage end-to-end employee onboarding/offboarding for IT assets and application credentials.
• Data Protection: Act as a key technical liaison for PDPA compliance, ensuring "Reasonable Security" for patient data, managing data retention schedules, and maintaining an accurate Data Inventory Map.
• Auditing: Conduct regular access reviews and support the Data Protection Officer (DPO) in annual compliance audits.

3. AI Workflow Automation (Business Support)

• Internal Efficiency: Identify manual tasks across clinical and corporate sites and automate them using Google tools (e.g., using Google Forms + AppSheet for patient feedback or stock intake).
• Generative AI: Promote the use of Gemini to assist staff with content drafting, data summarization, and reporting.
• Knowledge Management: Implement NotebookLM to create "grounded" internal knowledge bases (e.g., clinical SOPs, HR policies) for instant staff queries, ensuring AI responses are based only on verified internal data.

4. Network & Infrastructure

• Multi-Site Connectivity: Manage ISP vendors and troubleshoot internet/SD-WAN issues across 7 locations.
• Clinic WiFi: Maintain secure, high-performance WiFi (VLAN-separated) to ensure clinical systems and guest networks remain isolated.

Job Requirements

• Experience: 3–4 years in IT/Systems Administration. Experience in healthcare or retail SMEs is a major plus.

• PDPA Proficiency: Solid understanding of the Singapore Personal Data Protection Act. Holding a Practitioner Certificate in Personal Data Protection (WSQ) or Fundamentals of PDPA is highly preferred.

• Technical Stack: Advanced knowledge of Google Workspace Admin Console, Google Cloud Identity, and MDM solutions.

• AI Literacy: Hands-on experience (or a strong interest) in utilizing Generative AI (Gemini, NotebookLM) and low-code tools (AppSheet/Apps Script) for business process improvement.

• Networking: Experience managing multi-site WiFi environments (e.g., Ubiquiti, Aruba, or Meraki).
  

Job Highlights

• Annual Leave - 14 days onwards

• Birthday Leave - We believe employee should take a day off to celebrate their birthday with their loved ones

• FREE TCM services and Tech-enhanced therapies for our employees, and 50% discount for employees’ family members!

• Great working culture - Fun and enjoyable workplace that embraces Diversity and Work-life balance/harmony 
  

Why Should You Join Us?

GREAT CULTURE AND ATMOSPHERE:

Because you will be working along with amazing and crazy fun people. We have cyclists, chefs, yogis, gamers, athletes, animal lovers, motivational and inspirational trainers, foodies, and many more. You’ll definitely love your #workfam.

GREAT SALARY PACKAGE AND BENEFITS:

Because we offer benefits which are most desired and valued by people. We believe that the people in the team are the backbone of the company, the core of everything we do. This is why we invest so much in our employee’s welfare and future.

GROWTH AND CAREER DEVELOPMENT:

Because the sky's the limit and we firmly believe that our employees' growth, development, and well-being are the most significant factor. We hope to grow with our employees, we want our people to shine brighter as they progress with the company.

DIVERSITY:

Because we value equity and inclusion. We are an equal opportunity employer who makes decisions without regard to age, identity, gender, race, colour, ethnicity, etc. We encourage our employees to be their true selves at work.

You won't just be "keeping the lights on." You will be the architect of a secure, AI-enhanced clinical environment, helping us lead the way in modern healthcare operations in Singapore.