Total 4,140 Customer Service job vacancies

Responsibilities

• In charge of managing daily production, capacity planning and machine optimization.
• In charge of leading and motivating the production team to meet schedules for the various operations supporting customer requirements.
• Responsible for maintaining a safe, organized and clean work environment by setting and driving 6S standard.
• Responsible for respective consumable spending, delivery metrics, capacity planning, risk assessment, Total Productive Maintenance (TPM), and Overall Equipment Efficiency (OEE).
• Involve in supporting and participating in Lean/Kaizen initiatives.
• Conduct routine cell and tool box meetings with effectively.
• Responsible for maintaining a motivated and disciplined workforce and promote a positive working environment to improve employee morale.
• Coordinate with cross functional teams in resolution of any issue that may impact production/quality.
• Responsible in identifying opportunities for production efficiency improvement and reduction in waste.
• Taking charge of managing proper and accurate updating of ERP system (Syteline).
• Perform related duties as assigned.

Requirements

• Min Diploma in Engineering or relevant
• Min 5 years of production or operations experience in a manufacturing environment with 3 years of experience in a supervisory
• Experience in CNC machining and Welding Process
• Experience in GDT is a must

To submit your application, please apply online to apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

Responsibilities

• Manage customer complaints, corrective and preventive action programs.
• Work closely with customers, production and suppliers to meet the quality requirements.
• Review and prepare, administer and implement Quality Assurance Plans, Inspection Test Plans and other operational procedures in accordance to the technical specifications, customer's surveillance requirements, and good manufacturing / engineering practices, and enforce the same on Operations in their execution.
• Work closely among inter-department to ensure committed schedules are met in a timely and effectively manner.
• Responsible for product quality management, implement quality plans, drive quality improvement projects and prepare quality report to identify problem areas and work on problem resolutions
• Interface with and handle customers/vendors on quality issues.
• Handle the customer quality/customer satisfaction issues for global and major customers, which include monitoring field complaints, coordinating investigation and following up within the business to ensure appropriate closure in a timely fashion.
• Assume the focal role for investigating high failure rate customer issues, coordinating the use of different resources to investigate the customer issues.
• Lead the internal team members in achieving the ISO9001:2015 accredited certification as well as customer-specific qualifications.
• Work closely with internal team members and external suppliers to address product-related quality issues, and drive corrective and preventive actions for continuous improvement.
• Lead the quality effort to identify key process and quality improvement in nonconformances (NCR) and rejects.
• Managing and monitoring to ensure organization compliance with Trade, Environmental Health and Safety requirement.
• Perform other duties as requested by management .

Requirement

• Min Diploma in Electrical Engineering, Mechanical Engineering or relevant
• Min 3 years of experience in Manufacturing/EMS/Semiconductor industry
• Knowledge in 5S, PFMECA, SPC & ISO 9000 series Quality system.

To submit your application, please apply online to apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. e regWret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

Responsibilities:

• In charge of preparing and reviewing cost estimates, and budgets.
• Evaluate and recommend subcontractor quotations and claims
• Measure quantities and prepare progress claims, variation orders, and final accounts
• Responsible in assisting in contract negotiation and administration
• In charge of tracking project costs and ensure cost control throughout the project lifecycle
• Liaising with project managers, consultants, and clients on contractual and commercial matters

Requirements:

• Min Diploma in Electrical Engineering/ Building Services/ Quantity Surveying or related field
• Min 3 years of relevant experience in civil infrastructure works
• Familiar with Singapore LTA contracts

To submit your application, please apply online to apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

Responsibilities:

• Select, use, and maintain service tools correctly to perform assigned tasks efficiently and safely.
• Install electrical components, including switches, sensors, transducers, transmitters, current transformers, alternator components, and control panels.
• Perform engine wiring installation in accordance with engineering drawings and specifications.
• Disassemble and assemble engine components, including oil pumps, water pumps, cylinder heads, and related parts.
• Carry out engine valve lash adjustments to ensure optimal engine performance.
• Assist in and perform mechanical installation works, including radiator assemblies, couplings, engines, alternators, gearboxes, piping systems, and hoses.
• Assist in and perform alignment works for radiator assemblies, engines, and alternator installations.
• Prepare generator sets for load testing activities.
• Conduct safety device testing and load testing, including recording and documenting all required operational parameters and test results.
• Connect and utilize Electronic Technician (ET) diagnostic tools to retrieve engine diagnostic codes, event logs, and operational data.
• Perform troubleshooting and fault diagnosis on engines and generators, identifying root causes and implementing corrective actions.
• Ensure all work is carried out in compliance with safety regulations, quality standards, and company procedures.

Requirements

• Possess an ITE or equivalent.
• Minimum 5 years of relevant hands-on experience.
• Electrical hands-on experience is a must.

To submit your application, please apply online to apply@rn-care.com or call +(65) tel: 6514 9838 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

Responsibilities:

• In charge of managing and supporting planning and procurement of medical, non-medical equipment, and furniture
• Plan and lead user workgroups by organising regular meeting sessions, setting goals and targets, facilitating useful and productive discussions, guiding user departments, as well as reviewing performance indicators and work plans
• Responsible for budgetary planning and control, ensuring that the development keeps within budget
• Work closely with user department and various stakeholders in the preparation of medical, non-medical equipment and furniture specifications for tenders
  Provide recommendation to users based on technical compliance of medical, non-medical equipment and furniture in tender submissions
• Attach to Group team to familiarise with Group BME policies and procedures through supporting the daily operations to align with organisation and regulatory requirements
• Liaise and manage external contractors on service and tender commitment issues Provide technical advisory to end users and senior management on medical, non-medical equipment and furniture related issues
• Perform any other duties as assigned

Requirements

• Min Degree in Electronics or relevant Engineering course
• Min 3 years of experience in service and maintenance of medical equipment.
• Experience in Healthcare/Hospitals

To submit your application, please apply online to apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

Responsibilities

• Oversee the organization’s IT infrastructure, ensuring optimal performance, security, and reliability of servers, network and security systems, as well as cloud services.
• Design, implement, and maintain the IT infrastructure of the organization.
• Maintain Windows servers, virtualization platforms, and storage solutions.
• Manage Active Directory, DNS, DHCP, and Group Policy.
• Ensure high availability and disaster recovery with backups and replication.
• Monitor system performance, troubleshoot issues, and apply patches and updates.
• Implement network design, configure, and maintain LAN, WLAN, and VPN infrastructure, managing firewalls, switches, and routers.
• Implement and monitor network security policies, intrusion detection, and access control.
• Optimize network performance, troubleshoot connectivity issues, and ensure redundancy.
• Implement cybersecurity best practices, monitor threats, and manage endpoint protection and vulnerability assessments.
• Ensure compliance with regulations.
• Conduct security audits and enforce policies on user access, encryption, and authentication.
• Create and maintain network documentation, including network diagrams, configurations, and procedures.
• Carry out any other tasks assigned by the management

Requirement

• Min Degree in Information Technology or relevant
• Min 5 years of experience in providing Network, System and Cybersecurity operational support.
• Experience with servers, network and security devices, firewall, switches, routers, load balancers and wireless solutions.
• Certifications in CCNA/ CCNP/ CCIE/ Microsoft certified Azure Solutions Architect and/or Windows Server Administrator, CISSP, CISM and CompTIA Security will be required

To submit your application, please apply online to apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

Responsibilities

• Oversee the organization’s IT infrastructure, ensuring optimal performance, security, and reliability of servers, network and security systems, as well as cloud services.
• Design, implement, and maintain the IT infrastructure of the organization.
• Maintain Windows servers, virtualization platforms, and storage solutions.
• Manage Active Directory, DNS, DHCP, and Group Policy.
• Ensure high availability and disaster recovery with backups and replication.
• Monitor system performance, troubleshoot issues, and apply patches and updates.
• Implement network design, configure, and maintain LAN, WLAN, and VPN infrastructure, managing firewalls, switches, and routers.
• Implement and monitor network security policies, intrusion detection, and access control.
• Optimize network performance, troubleshoot connectivity issues, and ensure redundancy.
• Implement cybersecurity best practices, monitor threats, and manage endpoint protection and vulnerability assessments.
• Ensure compliance with regulations.
• Conduct security audits and enforce policies on user access, encryption, and authentication.
• Create and maintain network documentation, including network diagrams, configurations, and procedures.
• Carry out any other tasks assigned by the management

Requirement

• Min Degree in Information Technology or relevant
• Min 5 years of experience in providing Network, System and Cybersecurity operational support.
• Experience with servers, network and security devices, firewall, switches, routers, load balancers and wireless solutions.
• Certifications in CCNA/ CCNP/ CCIE/ Microsoft certified Azure Solutions Architect and/or Windows Server Administrator, CISSP, CISM and CompTIA Security will be required

To submit your application, please apply online to apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

• Perform process setup and buyoff for both Drive Backend Assembly, ensuring that yield, cycle time, and quality outcomes meet defined targets
• Support product ID label buyoff to ensure compliance with product specifications and standards• Monitor production yield to detect any excursions, conduct process mapping, and implement immediate containment (stop bleeding)
• Establish hypotheses, design experiments to identify root causes, propose corrective actions, and report findings to engineers
• Escalate process and technical issues appropriately per PMP requirements
• Conduct basic data queries and analysis to provide relevant information and insights for engineering teams
• Ensure process sustainability by monitoring KPIVs/KPOVs and managing Fast Triggering systems to maintain stable and controlled operations
• Lead or participate in continuous improvement projects aimed at enhancing production efficiency in a consistent and sustainable manner
• Perform additional tasks and responsibilities as assigned to support team, department, and company Objectives and Key Results (OKRs)

Requirements:

• Diploma in Engineering and related disciplines
• Strong data querying and analytical capabilities
• Proficient in English with strong verbal and written communication skills
• Able to perform effectively under pressure and meet deadlines
• Demonstrates strong resilience, adaptability, and positive work attitude

To submit your application, please apply online to apply@rn-care.com or call +65 6514 9838 for a private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd

EA License No: 17C8900

• Perform process setup and buyoff for both Drive Backend Assembly, ensuring that yield, cycle time, and quality outcomes meet defined targets
• Support product ID label buyoff to ensure compliance with product specifications and standards• Monitor production yield to detect any excursions, conduct process mapping, and implement immediate containment (stop bleeding)
• Establish hypotheses, design experiments to identify root causes, propose corrective actions, and report findings to engineers
• Escalate process and technical issues appropriately per PMP requirements
• Conduct basic data queries and analysis to provide relevant information and insights for engineering teams
• Ensure process sustainability by monitoring KPIVs/KPOVs and managing Fast Triggering systems to maintain stable and controlled operations
• Lead or participate in continuous improvement projects aimed at enhancing production efficiency in a consistent and sustainable manner
• Perform additional tasks and responsibilities as assigned to support team, department, and company Objectives and Key Results (OKRs)

Requirements:

• Diploma in Engineering and related disciplines
• Strong data querying and analytical capabilities
• Proficient in English with strong verbal and written communication skills
• Able to perform effectively under pressure and meet deadlines
• Demonstrates strong resilience, adaptability, and positive work attitude

To submit your application, please apply online to apply@rn-care.com or call +65 6514 9838 for a private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd

EA License No: 17C8900

• Providing customer support and technical issue resolution via email, phone, chat, social media and other online platforms.

• To be able to handle multiple concurrent chat and email interactions while addressing frequent start and stops from incoming phone calls, emails, social media interactions and other online platforms.

• Identifying correcting and advising on technical issues in the customer’s computer, mobile app and/or video game console.

• Identifying trends in customer problems and provide clear feedback/inputs to the team members based on independent testing.

• Proficient in both verbal and written communication skills in Indonesian and English.

• Ability to communicate Indonesian and English via email/chat/phone (required to liaise with Indonesian-speaking customers).

• Ability to deliver excellent customer service quality utilizing soft skills.

• Able to understand games from a gamer’s perspective and give in-depth gaming and smartphone/apps/PC/console troubleshooting support.

• Ability to solve and analyze information accurately with appropriate speed and guidelines.

• Team player.

• Those with strong interest in games are preferred.

• Medical Reimbursement up to MYR1000 per annum.

Technical Support Engineer – Job Requirements

1. Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field.
2. 3+ years of experience in technical support, customer support, or a related technical role.
3. Strong knowledge of operating systems, networking concepts, and troubleshooting methodologies.
4. Familiarity with cloud platforms, SaaS products, APIs, and database systems is preferred.
5. Excellent problem-solving and analytical skills with the ability to diagnose and resolve technical issues efficiently.
6. Strong communication skills, both written and verbal, with the ability to explain technical concepts to non-technical users.
7. Customer-oriented mindset with a commitment to delivering high-quality support and service.
8. Ability to prioritize tasks, manage multiple cases simultaneously, and work under pressure.
9. Experience collaborating with cross-functional teams, including Engineering, Product, and Customer Success.
10. Fluency in both English and Chinese is required.

Role:

You will be facilitating immigration work, mainly on Singapore Permanent Resident and Singapore Citizenship applications. You will be responsible to develop and maintain the most up-to-date knowledge in Singapore inbound immigration regulations and policies to offer high-quality service to our clients with a keen eye for detail to perform with high work accuracy.

Responsibilities

• Manages immigration applications for clients relating to Singapore Citizenship and other applications etc

• Liaise effectively and work closely with clients on the required documents to ensure all documents are furnished for submission

• Advise clients on accurate documentation and provide advisory to them based on a deep understanding of Singapore inbound immigration regulations and policies

• Understand clients’ backgrounds and write cover letters to best present their profiles

• Ensure high work accuracy is delivered in all applications to the government bodies

• Provide exceptional customer experience and maintain high standards of service

• Attend to clients' queries and the completion of the formalities during and after post-submission within Company’s response time

• Updating and maintaining respective tracking sheets accurately in an organized and timely manner

• Any other duties assigned by Management

Requirements

• Minimally Diploma qualification in hospitality, mass communication, logistics or equivalent

• Strong communication skills with Chinese client and good written English skills

• Prior client management experience is required

• Preferably with at least 2 years of experience in customer facing & handling large volume of document . Client and project management experience is a plus

• No prior immigration experience is required as on-the-job training will be provided.

• Good time management skills & must be able to handle a high volume of digital documents

• Ability to plan workload and meet deadlines

Working hours:

Mon to Fri 9am - 6.30pm ( Hybrid Available )

Responsibilities:

• In charge of establishing the process and work in the team to implement risk management best practices in projects
• Implement and maintain the office's ISO 13485 and IEC 62304 compliant quality management system processes and procedures across departmental work and projects.
• Responsible in providing guidance and development support to the projects handled
• Taking charge of validating and advising project teams on regulatory, quality and risk requirements
• In charge of implementing and maintaining ISO 13485 and IEC 62304-compliant quality management system processes and procedures
• Responsible in
• In charge of managing project tasks which includes ensuring of timely completion of project milestones and meeting KPIs
• In charge of compliance with quality, regulatory and organisational policies and systems while supporting required record-keeping and documentation.

Requirements:

• Min Degree in Engineering /Science or relevant
• Min 2 years of working experience in QMS, Risk Management and design & development in medical industry
• Experience in ISO13485 /IEC62304 audit is required

To submit your application, please apply online to apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

Field Service Engineer

• Working days: Monday - Friday 830am to 530pm
• Location : Ang Mo Kio Techplace
• Salary: $3,800 - $4,200

Job Responsibilities

• Install, test and commission new equipment at customers’ sites
• Carry out equipment assembly, servicing, trouble-shooting, repair, upgrade and preventive maintenance
• Perform other technical tasks as assigned
• Provide and maintain good customer service to customers

Job Requirements

• Nitec/Higher Nitec in Mechatronics/Mechanical Engineering or Diploma in Mechanical/Electrical Engineering
• At least 2 years’ hands-on experience in equipment servicing and repair
• Able to work after office hours when required
• Able to travel overseas when required